Best System Installation in Austin TX

Overpriced. Charged $328 fee to recommend replacing a tankless water heater we replaced 6 months ago after the freeze. Quoted an additional ~$4K to replace the tankless unit in this 1/1 house. To their credit, the owner did call to justify the the diagnostic fee in response to my email complaint. We do not plan to use S&D again.

Very competent people!

What a gem of a small business! Both Emily, who scheduled us within two days, and Benjamin, the plumber/owner, were so personable and professional. Benjamin was a wealth of knowledge and quickly diagnosed and remedied our issue. So psyched to have found a new, local, dependable plumber!

Both John and Staton, explained everything in detail, both were very professional. No beating around the bush. Straight to the point. More than helpful.

Gilbert is awesome, very friendly, personable, and knowledgeable. Our garbage disposal clogged up 2 hrs before we were scheduled to fly to Montreal and he took care of it in no time! Definitely saved our travel plans and disposal. Just recently had him out again to replace a leaky sink basket was just as happy with his work! Our go to plumber!

We first called Daniel’s to specifically send a plumber because we needed the gas hooked up for our fireplace and furnace. For some reason, they sent an HVAC technician, who we told we did not need and he didn’t need to do anything, which he ignored and proceeded to ‘inspect’ our brand new A/C and furnace system, which he came back to tell us about a plethora of issues with it and then try to sell us another new furnace system and used very unprofessional and shady sales tactics trying to scare us about the system being unsafe to use and would leak carbon monoxide (which we have monitored CO detectors) and literally told us we could go to sleep and not wake up again. He eventually left our home (but left the cover off our A/C so it wouldn’t turn on, and we messaged him about it and he never responded, but showed up the next day completely unannounced and unexpected to place the cover back, but what he really did was place a ‘condemned’ tag on our furnace unit in the attic) and was able to send a plumber out later that evening, who was slightly more professional, but it was obvious that he had talked to the hvac tech and was trying to sell us the same lies about the system not being safe. We told them that our entire A/C and heating system were brand new, less than a year old and under full warranty, and we would have the company who installed it come out and check it out. We had the installing company come out and inspect our system and said everything is up to code and there are no issues, and we also had another hvac company come out and inspect everything to get a second opinion and said everything is perfectly fine. Daniel’s Plumbing and A/C is completely dishonest and disrespectful in your home and are only out for money and use extremely questionable sales tactics and blatant lies to try to bully you and scare you into spending thousands of dollars for them to replace brand new equipment that doesn’t need to be replaced. We will absolutely never ever use this company or have them near our home again, and in addition, their prices are absurd. We got our plumbing work done with another company for literally half what their plumbing quote was.

Howard has kept our 1960s house afloat for the past year! He is professional , personable, timely and efficient! I would highly recommend him!

Ray is awesome. This group always is on time and professional

They extended a water line outside and a bbq gas outlet. Work took the whole day and I'm happy with the result.

It's a shame that I never called Mr. Rooter up until the last time I had a plumbing disaster going down. They showed up quickly, and got things cleaned up and finished up quicker than you could believe. The people of Austin are lucky to have plumbers like this in their midst. They're a gift to the community, possibly even better. :)

Nathan was great. Had a tricky sink drain issue and he was able to quickly put together a solid solution. Thanks folks!!

Emergency sewer repair needed and they responded quickly and the job was handled very professionally. It was a great experience!

I was optimistic about using Thunderbird Plumbing to replace a water heater in our home after reading some of the reviews and after my initial contact with them. Unfortunately, the owner seems to have become offended by my asking him how many years of experience his technicians have and if are they certified. The owner's first response was You likely found us by our reviews? I couldn't tell how many water heaters we've replaced. I responded that I wasn't trying to insult anyone and apologized if it came across that way. I was just looking for some peace of mind. He responded with No worries, just let us know if you have any more questions. So I again asked if he could tell me how approximately how many years of experience his technicians have. To this I received two responses - one stating each technician's years of experience, and then another email that said I’m going to respectfully decline. You take care.

They were in and out no rush and every thing was perfetional

Andy came Saturday night around 10 pm and quickly determined that our problem was out pipe to the city sewer. He returned the next morning with a machine that spins a spiral snake into the pipe. Minutes later our clog was gone. He even beat his initial cost estimate. Thanks Andy!

I was able to get an appointment the next morning. The service men were great and had me fixed up in no time. Even offered to take off or cover their shoes, but that wasn't necessary. They cleaned up after themselves; you almost couldn't tell they were there except for the fact the toilets were both working again. Thanks.

Fast and great service. David Steele was very friendly, knowledgeable and fast. Will definitely be using these guys for all my future plumbing needs.

I was happy with the rapid response to my request for an appointment, the courteous workers who showed up on time, and the speed with which they fixed my broken kitchen faucet. I blanched, however, when they presented me with the bill -- $ 175! Good work, but pricey!

Efficient, timely service. Jonathan Willis was excellent. He was knowledgeable and immediately diagnosed the problem and explained the problem in simple terms for me. I couldn't be happier.

First, y’all are amazing. I called last night about a problem and your tech showed up the very next morning even before the appointed time. And now the job has been completed in less than 5 hours. Your tech was very professional and courteous. And quick.