Best Cleaning Drain Cleaning in Austin TX

I had a potential small gas leak in a hose to my HVAC. This had me worried but as I called around to find a plumbing company, most were unavailable to schedule for 4 days. When I explained my situation to these good folks, they immediately transferred me to talk with someone to help me evaluate the urgency. They got me in the next morning. The plumber thoroughly evaluated the system but did not find a leak. After all of this, they were not even going to charge me a service call fee. I decided to have them replace the old hoses just to be safe. They did so on the spot. I am so grateful to this whole team for caring enough to slow down in a busy time and really listen, then efficiently and professionally finish the job! From my initial call, to speaking with dispatch, and finally my experience with the plumber…this is a company that knows what customer service is about… and they understand basic human kindness. I highly recommend them.

The repairmen were very courteous and a good job clearing the drain.
The cost was very high compared to other companies. Their video unit wasn’t working so all was done was run the drain snake and reconnect the plastic trap plumbing. The cost was $324.00 for about 1+ hours labor.

They say that when you call that they will answer. If you call them from a business that has a recording, they hang the phone up on you and then when you call from your personal phone they answer and are absolutely very RUDE. This shows how they handle their business. Stay away from this company and most importantly DO NOT CALL them.

Excellent service! Quick, efficient, and professional. This is the second time I have used their services. Benjamin and Josh are very knowledgeable and professional. I def recommended BenjaminBL Plumbing.
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Radiant did a great job replacing a water heater. They explained my options clearly, scheduled it quickly, and were friendly and professional start to finish.

Gilbert was excellent. Honest pricing and knows what he's doing. Customizes the customer experience. Sets up the appointment over email and texts when on his way and a summary of the job with receipt. Will definitely refer him to friends and use him for all our plumbing needs. Thanks Gilbert!

We recently moved in to our home and hadn't tried using the garden spigot, so when we did, it ended up snapping the old, corroded piping and gushing water into the yard. Thankfully, Ethan was able to come to our rescue within a few hours and he didn't just do a temporary fix to stop the leak, he created a custom, permanent solution that will let us use the garden spigot from now on.Ethan was courteous and professional. I plan on using Daniel's for any other plumbing issues we find with our home, as long as we can have Ethan as our technician. He was absolutely outstanding.

One of the showers in my house wasn't getting hot water. Economy was able to come out next day which was great. The tech was nice enough but they didn't tell me the fee to come out and determine what it was was >$300 (so just the diagnostic fee and not the fee to fix anything). If they had I probably would've called someone else. As it turns out it was just something that took a small screwdriver and the handle to pop off and a wrench to tune. It was done in about 15 minutes. I paid it of course (because they'll tell you after the tech has arrived but before diagnostics start at least) and the issue is handled so I thank them for that but just wanted to leave this note so other people can make the decision for themselves and shop around before a technician is in your house and you're stuck between a rock and a hard place.

Zach was very professional and honest with his work.

We had a water softener installed about a week ago. About 30 min after they left, we had water all over our garage. They neglected to install a pipe in a pretty obvious hole. We bought the most common water softener on the market and the first excuse this person had was “I’ve never seen this one before”. About a week later, our settings are completely messed up and our water tastes like seawater. They did no hard water test to see what those settings should be. The absolutely only redeemable thing was we didn’t end up paying for what would’ve be a $500 service. Go with someone else.

One of the worst experiences I had! Alex from Mr.Rooter just did a big job at our place replacing 13 valves. the job was don properly, but after they left I found out smudges on the upstairs carpets (though I offered them shoe covers to use), and also smudges on the white cabinets! they didn't even dry the water from changing the valves inside the bathroom cabinets. Won't be using them again for sure.

We have worked with Jeff at Capital City Plumbing on many occasion's providing excavation services. As an excavation company, we operate on a tight schedule and expect plumbers to start and complete jobs in a timely manner, Jeff and his crew are always on schedule !!! He provides us with detailed diagrams for every job, his attention to detail is among the best in the industry. We are always confident that his projects will be run smoothly and efficiently. If you are looking for a plumber with strong communication skills and has an attention to detail, I would strongly recommend Jeff at Capital City Plumbing.

I gave them one star because zero is not an option. On Jan 25th I had a water heater (located in my attic) start leaking so we called Roto Rooter. They responded and three days later I had a water heater incorrectly (more on that later) installed in my attic. The guy they sent to fix my water heater claimed to have years of experience but it still took him three days to incorrectly install a tankless water heater. A water heater is not generally considered a difficult task in the realm of plumbing issues from what I have been told. So after three days the plumber and his helper both go outside of my house and turn on the water main. The result was a catastrophic flood in my house from a connection the plumber incorrectly installed.. They had to remove the ceilings upstairs and down, and all of the carpet in my house. If I had not been in the house at the time it probably would have been worse as I was the one who discovered the flooding and notified the plumber. The manager from the Austin Roto Rooter came to my house, accepted responsibility for the negligent destruction of my house and assured me they would repair the damage in a timely manner. That evening they installed drying fans and came the next day to remove my ceilings and carpet. The house was dry after a few days and the re-construction phase was set to begin. On Feb 1st we noticed a leak coming from the recently installed water heater. We contacted Roto Rooter again and a different plumber responded. He spent the entire day Saturday fixing the original installation of the water heater. On Feb 3rd, seven full days after Roto Rooter destroyed my house, the re-construction guy said he could not begin the work on my house because Roto Rooter had not obtained signatures from their insurance company yet. It has now been two days of sitting in my house, well the 10% of my house that is habitable, waiting on them to get a signature. I have called the manager and their corporate office and still no work has begun on my house. They did manage to run my credit card for the work that was incorrectly done on my house while waiting for the signature though. They all understand they are fixing my house regardless of what their insurance company decides yet they are fine with me sitting in a destroyed house while they work through their system. I remained relatively calm through this process until the process stopped. I am not one to write reviews, but I feel this one is important to the public. Roto Rooter has shown throughout this process that customer service is not one of their primary objectives and the level of incompetence, from the plumber to the management, is really incomprehensible from a nation-wide company. I would not recommend anyone utilize this company for any sort of work.

Austin had just suffered its worst snow storm in decades, our tenant thought she had a broken pipe. She was stuck with no water and other companies were telling us they were booked months out due to the issues created by the weather crisis. L&P Plumbing responded same day, squeezing us in between appointments. Fabian was able to assess the damage and get the water on for our tenant as a complimentary service. What a stand up company! So generous and highly professional. I’d highly recommend to anyone.

You get what you pay for. Like a lot of plumbers, they don’t ever meet their appointments and in a short time have provided awful customer experiences / gone completely dark.

Their name is an understatement! It was the fastest service I have ever experienced and the most ethical. I was walked through over the phone who to fix a simple problem. In less than 3 minutes, my problem was solved!

Very impressed with Plumb Masters. They responded quickly even on a Saturday. Mark and Andrew are real professionals. They fixed our water leak right away even though the layout of the plumbing system presented multiple obstacles. They also provided several options for improvements that would prevent future problems. And their pricing is quite reasonable. I would highly recommend Plumb Masters.

Chris came out to flush my main line a month ago, as I have a break in it that was causing it to back up regularly. He was very friendly and courteous and I trusted his assessment at the time. However, I have later learned that he quoted me a high price to fix issues that were not accurate - the physical location of the break was not even close to being accurate - and this was proven by another plumbing company, who I will stick with from now on. They are fixing the correct issue now at half the price.

This firm has decided to capitalize on demand. They quoted me 660$ for a 15 minute repair. I paid their estimate fee of 89$ and said no thank you. Go elsewhere!

Great service. Prompt and professional