Best Heating Emergency in Indianapolis IN

The initial woman I spoke to on the phone was very kind and helpful. She scheduled me right away and explained the process.Richard came out right on time and diagnosed the issue straight away. He was professional in his communication and even wore protective shoe covers in our home. He explained the issue clearly, answered all my questions, and fixed the issue quickly. I’m so glad I went with this company to fix my shower.

Kyle was on time, professional, and thorough. While here to fix leaks around hot water heater he also noticed my washer drain needed to be higher. As a new home owner, they were able to help with several problems. Great communication and the work was done well. They are my new plumbers!!

Appreciated getting estimates and quotes over the phone and then having the work done quickly and near the estimate when not a firm quote. Appreciated Kyle doing some the small things to make things better (vs just the easiest and cheapest) in the long. And they have always shown up on time. Great service on all fronts.

Seth k does an amazing job. Thank you for the service

Brandon is knowledgeable and personable. Excellent experience.

We had a supply line to our upstairs lavatory burst suddenly. Right as we were sitting down for the evening after a long day. We called emergency service and Gary came out and fixed us up. We were glad they sent Gary because he's been here before and when he leaves we can stop worrying about the problem. Godby also set us up with a restoration service. We had a lot of water go into the ceiling before we got the water turned off.

We are so happy with this plumbing company! They have been to our house three times to help repair/service. Their team members are knowledgeable, patient with my questions, and communicate very well. I've recommended them to all my friends!

The handle on our shower broke and after some research I learned it was not a simple fix. I called B&W on Friday to discuss the issue with a plumber and decided it was best to let the professionals handle it. I received a call the next morning a little after 8:00AM and Dontril Williams was at our house by 11:00AM. After discussing the issue with me he worked for 2 hours until he was able to extract the broken part and replace it. The piece that broke was the piece that was used to extract the part from the plumbing and Dontril was able to drill the item out and extract the part without doing more costly work like removing the shower panel. He tested the shower functioned after the repair and we settled up and he was on his way. Overall a great experience.

Called to get quote for installing dishwasher apparently they don't do that. Asked what the charge is for installing kitchen faucet, they don't have clue. Asked what the charge is for Outdoor Faucet Sillcock install they don't have a clue. Only answer gave me there is $79 diagnostics charge to come out and look at the faucet! Really? Plumbing company that don't know how much would it cost to install simple kitchen faucet?!

P.S

Yes, I am sure I reviewed correct business and yes you charge service fee!

Rudy was awesome! Professional and friendly. Explained everything as he worked and thought he was exceptional. Will be using again if need be and recommending your company to others.
Mike Bush, of Bush Plumbing recommended your company to me.
Thanks so much!
Kelly Niles
Fishers, IN

We had a great experience and are so happy with our new softener and reverse osmosis system! Kevin did a great job understanding exactly what we wanted and needed and a few days later, Brian and Chuck installed it all in just a few short hours. Everyone was so personable and answered all of our questions and we couldn’t be happier!We’ve trusted the HVAC side of the company for years and are happy to have received the same excellent service on the plumbing side now too!

Dependable.

I called and I don't think he understood what I was trying to say. I thnk this is one man with his own company, not like a corporation. He was friendly but not structured. Did not use services.

friendly professional quality service

Blake is a super nice guy. He showed up on time, fixed the issue, and gave me some tips. He is very knowledgeable and I would highly recommend.

Very good technician.

We had an emergency sewage backup in our main line. I called this morning and they sent Jason out within a couple of hours and he was very professional, precise, and quick. This is my first time using this company and I will definitely be a repeat customer.

They were very efficient and professional .All work was very neat and clean looking. The crew that came to our factory were very nice and friendly.

Jacob was prompt, honest and communicated the issues well. He did not try to up sell at all which was much appreciated.

Kevin Jr saved us. We was without water on a weekend no less and he came out and found the problem and him and another tech fixed the problem that day and made sure we was up and working before they left. Price was better than anyone else around! Vince and his team is awesome! Thanks again guys! Tim and Kassi