Best Sewer Replace in Phoenix AZ

Barrett took care of a small list of things I needed to get done to sell my house. He was friendly and did good work.
Every experience I have with APES is five star. If your not using APES for your plumbing, A/C and appliance needs your doing it wrong.

This seems to be a great company. From the minute the technician came in, I felt that he is a nice guy. He started explaining some stuff about the A/C, and was trying to be as educational as possible.I think they are very honest and hard working people. The only reason I am not giving a 5 star rating was because they were late for 2 hours. However, they were communicating all the way.In summation, I would definitely do service again with them.

I was originally feeling satisfied with the service we received. The work that was done seems as though it was done correctly. HOWEVER. Because the small problem that we thought we had turned into a MUCH bigger issue, we trusted Penguin to continue and fix the larger problem. We are now learning that their prices are MUCH higher than competitors. As in, potentially thousands of dollars less than we have already paid. We could not find a single plumbing company that was even close in their estimate to what we have already paid out of pocket (the most was still 3x less than Penguin). Not to mention our insurance reached out to us specifically to discuss the shockingly high charges for these services and were fearful we had been taken advantage of. Don't trust your technicians when they assure you Insurance will cover a good portion of the bill due to it being classified as Category 3 water. That is what Landon told us when he saw that we were shocked and hesistant at the estimate. We were even told that we had great Insurance so we shouldn't worry at all. That may be true when the plumbing bill is justified, but we may never know that since we chose to go through Penguin. Take a look at their BBB rating and make sure to call around. At no time were we encouraged to take time to think about this large project, instead there was only urgency as they called Copperstate Home Builders to come do mitigation. Nothing like shared profits. Lots of money to be made off those of us who may not know the going rate for plumbing services in the area. Let our mistake help you avoid your own and do a lot of research. We sure wish we had. Especially considering our contract states that Penguin would install both toilets and that The job is complete. We only had one toilet installed before they left and didn't return. Even Gene with Copperstate indicated on Thursday August 25th that Penguin should be out to install the other toilet.Edited to add information on 9/15. Still no contact from Penguin, even though I submitted a Contact Us form. Tomorrow has been a week since I sent it. I'm sure they will say I need to call, but when my trust level is this low I want EVERYTHING in writing. Our job is still not complete and we have not had contact with them since August 25th when we were emailed our contract, which again states The job is complete. Today we find out they charged an additional $3500 without our knowledge or consent, when the agreement was that Landon would come back out on Monday 8/29 to receive the last of the payments. His words exactly were My boss will be cool as long as we get that payment in a couple of days So we indicated Monday 8/29 would be a good day for them to come finish the job and receive payment. We never signed a payment agreement and every other payment we made was in person and signed for. This company is slimy. $10,200 for something that surely should have cost us less than $5,000 for everything. They should be ashamed of themselves. We will be moving forward with our BBB claim, and a complaint with the Attorney General's office. Absolutely shameful business practices.Edit as of 9/19/22Another plumber came today because we are needing to begin our reconstruction. We asked him to take a look at the completed work in our hall bathroom (since Penguin never returned to install our toilet it is still open and able to be seen). Again, we got a punch to the gut when he said, Wow, I'm really sorry. I cannot think of any situation that a flange repair and replacement would cost that much. Good work comes with a price, but the price they charged you is outrageous and completely unbelievable in my 20 years of plumbing. So again, our suspicions of predatory practices and price gouging are confirmed. Still no contact from Penguin. The photo shows our $5,788 flange repair and $1100 worth of tile demo (8 square feet).

Danny was very professional honest. Great work and clean up

Eddie notified me of his near arrival , immediately assessed the job and got to work immediately. He was very knowledgeable and gave us helpful information about using the garbage disposal. He was an outstanding employee and thank you for your point service

This review is on behalf of my father Bob McBane. Justin is welcome to come back anytime. He did an amazing job and a variety of needs, answered all of Bob's questions, was just a pleasure to chat with. You have an awesome employee with him.

Very professional and knowledgeable technician. Abel not only made the repair but took the time to explain what he was going to do and why. He was also honest with the results of the test he performed, free of charge, on my systems and only recommended what I actually needed!

Overall, I am very happy with Day and Night Heating, AC and Plumbing Everyone I have dealt with has a very good positive attitude and I feel are very honest.
On the phone Erin is a pleasure to work with and very knowledgeable of their services and the details of what their services provide

Lincoln Air was there when we needed them due to a critical issue on a weekend. Our service repairman was responsive, professional, and diligent in expending the extra time and effort needed to identify the source of our problem and remediate it. We really appreciated the work done for us. Thanks Lincoln Air!

Daniel Loisel was my technician he was quickly able to help me and was very honest!! I will be using Ace home services in the future

Was unsure about some wires coming out of the wall and figured I'd call someone just to be sure it got done correctly so I called Parker and Sons. Installation of the thermostat and the ac unit repair went absolutely smoothly. Will definitely use them again.

Michael did a great job. He was very knowledgeable and informative. I use this company for all my plumbing needs. Although expensive, quality and reputation is worth it. Thank you for your time, expertise and professionalism.
Jack

I can't say enough good things about these folks. They came out quickly to help us when we were in a pinch. They could have taken complete advantage of us and our situation but they didn't. They were friendly, homest, fair and bent over backwards to help us out. They have now become our go to company for anything that ever goes wrong with the plumbing in our home. I highly recommend this company.

Great guy who came for estimate on 2 Navien Tankless heater units. Still deciding.

Prejudice company beware! Refuse to repair our Cooler because motorcycle association.. We do many fundraisers and take care of our community.

Took them 10 hours to show up, and 2 hours to fix an issue are my apt complex... Meanwhile I was continuously vacuuming waste water that was backing up into my tub and on the floor coming from under the toilet. 12 hours of vacuuming and dumping other people's waste water for 12 hours... No one cared one bit.

We found it at the Chandler Costco on a sunday afternoon. If you are wondering who are the people that take up multiple parking spots wonder no more. If this is how they treat strangers I can't even imagine how they would treat their consumers. Selfishness at its finest for sure. Even if it was for a job then do they really need to park like that? I don't think so.

Valleywide needed to enter my property to repair a drain line in a condo on another floor of a high-rise. It was a complicated issue, and in the end Valleywide did a fantastic job, I even had the owner come out and speak with me and apologize. Very professional.

I worked with 911 Heating & Cooling in my pre-home inspection. Scott Epps performed the inspection - this man is a gentleman, and good at what he does - I feel like I understand the air conditioning that I am getting in the new house. They get a high recommendation from me.