Best Sewer Replace in Phoenix AZ

We had a burst pipe in our kitchen island that required removal of the cabinetry due to water saturation and microbial growth. Jenkins Restorations (Everett, Jose and Caleb) removed the cabinetry, determined what could be salvaged (cabinet doors and shelving), built supports for the granite countertop and sink, and brought in equipment to dry out the moisture from the leak. Totally professional and efficent. They helped make a bad situation easier to deal with. Highly recommend!

Currently working with this company after the condo complex I live in had major water damage. Only on day 3 with them and it has been a nightmare trying to get any information. Day 1 I signed their papers to do the work, was told they would be in my unit that day to pull up soaked carpet and check the walls for moisture. No one ever showed up, no phone call, no email, no communication of any kind. Day 2 After apologizing for not showing up on Monday, (they said they thought I went with another company even though they had SIGNED paperwork from that very morning) told me they would definitely be at my unit first thing Tuesday morning. 11am Tuesday I still had not seen or heard from anyone-finally they roll in at 11:30, I have to wonder what company believes first thing in the morning is almost noon?! Day 3-Was told they would be here to remove wet drywall-guess what, nobody shows up, no phone call, no email, no communication of any kind. I call Jason at 3pm he says he will call me back in 15 minutes. Big surprise, no call back. I call again at 4pm and he offers no reason for the no-show today, but assures me they will have people here at 9am tomorrow. I'm not holding my breath. Hoping day 4 goes better, but at this point I could not ever recommend this company to anyone, and I will be making sure my neighbors that are considering using them for the rebuilding process hear this story. I understand if they are short of staff and getting work done may take longer, I'm fine with that. But be honest, tell me you can't make it today, tell me we need to schedule it for another time. Constantly being told lies, or simply not communicated with at all is not a very good start, apparently they are not too concerned about repeat clientele. I'll be happy to update this review should they decide to rectify this situation.

Mr Valevtine did a great job on the faucet and RO system today he was very helpful and and answered all my question like a professional

Being an insurance agent you want to know that your clients are taken care of during a tragic loss. Jill and Nicole give me the peace of mind that makes it easy to refer clients to them during their times of need. Fire, flood or any bio-hazard situations are no match for these knowledgeable and hard working women!