Best Replacement Services in Phoenix AZ

My water heater went out yesterday and they were able to come out and replace it the same day! The tech Anthony arrived on time and was extremely professional and knowledgeable. I would definitely recommend them and use them again!

Kevin did an anazing job. He was friendly and explained every details. He even set my monitor up to send me reminders of when to change my filters.

Troy saved us! Our AC went out and Troy was able to get us all set up quickly and efficiently! My favorite thing about Troy and Penguin Air is that he took the time to explain EVERYTHING. He showed us what he found on the roof and videos of the problem. We had a different company come out prior to Penguin Air and they were annoyed that we were asking questions and struggling with what was being said to us. Troy was so amazing by getting ahold of his boss to find the best way to get our unit fixed. Troy is my hero! Thank you thank you thank you!!

I had such a great experience working with Tom for the two repairs needed at my home. Tom arrived on time and was extremely friendly and professional. He took his time making sure that his work was thorough and correct. Without asking, he even added extra notes to my invoice as he knew I would be submitting it to the city for reimbursement. I am so pleased with his work and will continue to use this company should any further plumbing issues arrive in the future. Thank you Tom!

Tremendously smart and experienced...

(Translated by Google) Very kind and professional

(Original)
Muy amable y profesional

Very professional, polite service with well detailed identification of issues and costs before proceeding. Best I have ever experienced. Strongly recommend this company.

(Translated by Google) Mr Sacramento good service

(Original)
Sr Sacramento buen servicio

Desert Diamond never disappoints! From the phone call to the service, my expectations of true professionalism was met. I’ve spoken to a couple of the ladies in the office and they were very kind, professional, and were a great help understanding my needs and getting me scheduled. Receiving prompt text messages of my schedule and immediate follow up on how my experience was. The tech JD was on time, notified me when he was on the way, and his mannerisms was refreshing. Gave me the assurance he was here to help and not just another job on the list. From one business owner to another, thank you for your integrity and value of great service!

Darlene was courteous and helpful throughout the process of getting my air unit diagnosed and repaired. Both Tom and Rick provided punctual, high quality service. Communication was excellent and professionalism was top-notch!

We called Promise for a broken HVAC blower motor after our landlord went incommunicado and we were stuck figuring it out on our own.

The receptionist was attentive, knowledgeable, and was able to clearly communicate the repair process. They booked us a time exactly when we had hoped, three days out, and gave us an estimate that everything would be able to be completed at that time.

The owner, Jesus Montes, arrived promptly at the arranged time and inspired confidence immediately. He is articulate, professional, friendly, and was able to quickly diagnose the blower motor. His quote commanded in the upper end of the expected price range, however Mr. Montes exceeded all expectations for quality and quantity of service so we felt his price were fair.

Mr. Montes, within 2 hours of arrival, completed the repair of the blower motor and provided us with documentation in pictures of the repair as well as personally showed us the old motor and problem. He sat down with us to discuss possible other issues to work out and was helpful in signing the waiver of lien and preparing the invoice in a way the state advises us we needed to legally deduct these costs from our rent.

Our system has been working well since and we highly recommend Promise and Mr. Montes as an efficient and competent contractor

The technician Josh was very helpful and I could tell he knew his stuff with his explanations of what our system needed. He was very straightforward, offered us options for repair, and even took videos and pictures to assist with the explanations. He took his time to ensure that my questions were answered and that I understood what we were looking at. Great overall service and professionalism!!! Thank you!

This was the only company I could get to come out same day and within a few hours. The tech was very nice and knowledgeable. We’ll use them again in the future if needed.

I'm very happy with Sun Devil They were very responsive, on-time and explain the repair in full. I felt like I had a full understanding of the work being done. Michael was very professional

My heater stopped working and they showed up about 2 hours later. I was amazed. Polite and fair priced. Replaced a motor even had it on his van. I will definitely recommend this company

Very courteous. Explained everything very well. Would recommend for service.

Prior to purchasing an air conditioner from Day & Night, a technician named Keven came out to assess the quality of our unit and what repairs it needed. He was extremely thorough, detailed, communicative, and knowledgeable. He took time to explain everything pertaining to our unit (good and bad) and provided us with the information required to make a difficult decision much easier. He is the reason we decided to purchase from Day & Night.In terms of the installation, the team was professional, hard-working, neat and clean, and paid good attention to detail. I would hire them again in a heartbeat.

King Mechanical is amazing from top to bottom. I called them on a weekend and they were able to schedule me and get a crane in line for the AC swap on Monday.

I had a 12 year old unit that broke down twice this summer and got other companies to quote me for a 3 ton unit. Frank got me exactly what the competition offered for less (i compared model numbers)I ands able to get the install done quicker than anyone in the valley. Did I mention he lined everything up over the weekend yet still the most affordable option.

Don't pass on King Mechanical. They are passionate about being problem solvers, working with you and your needs and I can assure you I called a lot of places and his price was the best with the same labor warranty the others offered.

Outstanding customer experience! From start to finish, staff was professional, always on-time, and respectful of current health and safety conditions. Highly recommended for a 5 star experience!

Scottsdale Heating and Air was very professional and helpful when my AC went out this summer. While having your AC go out during the hottest summer on record is stressful, these individuals were very professional and understanding. I will continue using them in the future.