Best Furnace Check in Phoenix AZ

(Translated by Google) Excellent company with a lot of work, but they always make a space when you call them to check your ac, the technician Moses very kind and professional in his work, I fix my ac at a good price I recommend them 100% .. And the best thing is a bilingual company..
Thank you Promise Heating & Air for your services

(Original)
Excelente compañia con mucho trabajo, pero siempre hacen un espacio cuando los llamas para q revisen tu ac, el tecnico Moses muy amable y profesional en su trabajar, arreglo mi ac a un buen precio los recomiendo al 100% .. Y lo mejor que es una compañia bilingual..
Gracias Promise Heating & Air por sus servicios

Very thorough and professional. Knowledgeable and quite willing to answer my questions. Rino was the tech and he did an excellent job. I learned some great information about how the system works. Very confident about his work.

The technician, Ivan, took the time to show me things I wouldn’t otherwise have known—such as where the a/c condensation drains into a drain under the sink in the second bathroom (black pipe) or even into a little pipe or spout in the shower ceiling (white pipe) if the sink drain gets backed up.All the more reason to make sure the sink drain doesn’t get clogged up! I had no idea what these two pipes were for—or that they were part of the a/c systemI appreciate the fact that he took the time to show me this—and explain it.His entire maintenance/service call was this informative and this professional. He was not rushed—and he didn’t try to upsell me on a bunch of stuff.He walked me through all the pictures he took of our unit. (I wasn’t allowed to climb up their 20 ‘ straight ladder—I’m sure for liability reasons.)But with the pictures (on his phone) I could see everything . I understand the system a little better now.Appreciate the time he took—and his communication with someone who is not a/c savvy.

Excellent service

We had our A/C system installation completed today by AZ Perfect Comfort through Fred Russo and his team.

The team that came to do the install wore masks and put down coverings on the floors stairs and other areas they would be accessing in the house.

The installation was done as expected and they were very professional and vacuumed after they were done.

They took their time to test and ensure that the system was running and explain the setup and usage of the digital and WiFi enabled thermostat.

We are very happy with how everything was handled by Fred Russo and his team from start to finish and plan to highly recommend AZ Perfect Comfort to anyone who is considering the installation of a new A/C system.

Awesome experience very knowledgeable in their audit performance as well as the HVAC recommendations to help me save money on my electric bill

Although the tech was nice he failed to address the reason for my call. I was offered products and services as well as talk of a new AC however he did not look into Duct to see if there was a leak.
Crazy because an endoscope to look in the duct work is like 20.00 on ebay

This company is awesome, first they were early. Daniel was very professional and knowledgeable. We are very satisfied with Luncoln Air & plumbing

They did a great job of checking out my ac system with no drama. Highly recommend!

communicative team, very punctual , and good work

No one likes to deal with a broken heat pump, much less any expensive home repair. Caleb with George Brazil was great, though, and made the experience so much easier.He took the time to walk through our problem and helped us decide what the best solution was to our failing heat pump. He walked us through the funding options and was responsive to all our questions.100% would recommend. A broken A/C can be unbearable, but the George Brazil team made it a little more tolerable.

I was assigned this contractor through my home warranty company. I scheduled an appointment for AC issues. My appointment was initially set for Wed between 1 and 5PM. No one ever showed and I did not receive any calls from the company. After calling them myself to check the status, I was told that due to delays, they would be out the following day between 1 and 5PM. At 8:30PM, a technician had still not been to my residence and I had received no updates from the company. I was finally able to get a technician on the phone who indicated he would personally be at my residence between 9:30 and 10Am the following morning. Well, they never showed and again no updates from the company. Even though it is during business hours, no one will answer their phone and the message says they are closed. I would not recommend doing business with this company. Very unprofessional.

Mark was a little late. I only mention that because he called to let us know. That was very much appreciated and showed professionalism. He asked questions, examined our AC units and diagnosed the problem in just a few minutes. Then made the repair in no time and explained what he did. Even though this was covered under our home warranty, the price was reasonable. Thanks to our experience with Mark, I highly recommend this company.

AZ Comfort Experts is truly an upstanding company. We love the attention to detail and the affordable price! These guys won't let you down, they 100% know the HVAC world and they won't recommend what you don't need. We just bought a house a year ago and we will not go with anyone else!

Not impressed. Initial Sales guy won me (i interviewed 3 services), seemed knowledgeable and honest. After that it was all downhill. Install team was condescending to me and only had negative things to say about the salesman. They acted like they didn't want to be here installing. They spoke bad about their product which seemed like they were trying to up sell but it was too late. They threw their ladder up and bent shingles on the house in a very noticeable area of the of house. Told me I needed to remove everything out of garage so they could do their job. Install took much longer than quoted and was not done correct then they blamed the sales guy (so weird) . When they said they were finished it was not done correct or to the best they could do and a second visit to repair duct work and monitor performance was needed( i had to call for it as it I was not called to see how things were. Third visit because i was informed they hooked up the thermostat wrong and that Sr technician said they there was a wire missing and he will wire it so it works for the summer (which means no heat) and he will make notes to return in fall to correct that. Well its November and call so I called them . Now on 4th (fourth) visit they were supposed to be here at 8AM (i confirmed this the night before too) and its 10:00 and not here. Why post now? Ive given them several chance to turn this around... is this the norm for them?This has cost me significant time from work and while the unit was not hooked up correctly have my electrical bills were higher than with the 30 yr old system i had previously.Patrick Riley i'm not impressed.

Mr. Aguilar is very friendly and professional. I have been using different ac/heating companies over the years. However, once a friend recommended Aguilar heating and ac services he has been great. I finally found my ac company. Honest, reliable, prompt and fair pricing is what I have been looking for and I have found it with Mr. Aguilar.

My AC gave up on me I tought it was broke for good but Saul fixed it with no problem. He made sure everything worked to its full potential before leaving. Thanks for the great service

Nick came out and diagnosed the issue, then Korey Adams and Brandon came out to fix it! By far the best experience I’ve had with an AC company!! Korey walked me through everything and was very professional! I’ve already recommended you guys and will do so in the future!Dang, these guys are awesome!!

They had my part and offered advice they saved me a bunch of cash trust me there the best I know because I expose fakes when I find them Adams is the real deal

Great company. The response time was quick and technician was very knowledgeable and helpful. Love our new thermostat!