Adams Refrigeration

Marcus was amazing! We had a CO alarm go off at 5am. After a leak was detected in the area of our furnace/hot water heater closet we called Adams. They had a tech, Marcus, out within 2 hours. He found the leak in the crawl space (exhaust pipe had become detached!) After some creativity refitting the pipe from the roof, he was able to shimmy all the way through our narrow eves by the roofline and reattach and clamp. We are so grateful for the fast response, perseverance with a difficult to reach location and positive and friendly professionalism. He even educated us on better detectors than we had. We are sleeping safe again and so appreciative of Marcus and the Adams Refrigeration Family!!

We used Adam's Refrigeration few times in the past. Always on time, honest and prices are great compare to other HVAC companies. Our system was 22 years old and we had to replace it. Adam's refrigeration installed complete new system in few days. Whatever they told us that will be done was done. No cutting corners or excuses. We highly recommend them.

Installed swamp coolers on both houses and thermostats.
Was delayed by roofers and I appreciate putting up with that.
Putting 5 stars but I should put 4.75 stars as the cooler pumps never got mounted with screws as designed.
.Maybe they'll do that and make it all good?

Monday around 7pm I got a call from a manager of my dad’s house. A/C is not working. Summer, Arizona 112F nothing to add. Disaster. I called Adam’s Refrigeration and left voicemail explaining the situation. Next day 7 am I got the call and set up the appointment. We were extremely lucky. They had the technician on his way at 9:30am and around 11am problem was taking care of. Tenets were extremely happy. Issue was fixed in super short time. This is why we will stay with Adam’s Refeigeration. We didn’t get overcharged whatsoever when you take in consideration price R-22. Great customer service. They definitely take care of their customers and that is why we will use them again

Scheduled PM on a split unit, performed on 04/19/2022. Total charge was 119.90 for service. Stated that everything was clean and in good working condition. Advice capacitor may need replacement n the future. Was very thorough on his notes on invoice Problem now is there was a leak so I called my Home Shield, tech stated coils in attic were filthy, causing the leak, now had to pay for coils and refrigerant of 2400.00.. Home Shield does not cover refrigerant. Spoke with Tiffany yesterday at Adams, extremely rude, hung up on me stated there will be no refund. This tech NEVER entered my house. ONLY serviced and inspected outdoor units. Falsified his documentation, and Adams had the nerve to call me a liar stating he did go into my home. FYI, the owner did call and speak with my bother, promised he would speak with the tech and get back with us. NEVER did. So disappointed and extremely irritated for being ignored and called a liar by Adams Refrigeration.

I had a very good customer experience with Adam's. I got a good price on a new AC / heating system and profession and friendly service from the installers. And very fast service, which has been a challenge in 2021. I've had to replace older units in other homes through the years so I can compare them and Adam's were very good. I would use them again, but hope I don't need too.

I had a pad replacement on my EVAPORATIVE COOLER. Service man was able to figure it out but was not trained on these coolers. I had the cooler serviced just 2 months prior for $89 by Adams, but had to order the pad myself and have Adams come to install. This pad replacement service cost me $172.00! When I called to ask WHY SO EXPENSIVE since I ordered the Master Cool pad myself. I was told the Price per Hr Charges. $57.50, and service call is also $57.50. As a 83 yr old widow on an fixed income, this was more than I expected since the last entire service call was only $89 and he spent about the same time just 2 months prior. Lesson learned to ASK the charges before requesting service. Dont assume! The service tech was polite and did the job asked of him.

We have been using Adams Refrigeration since around 2015, and highly recommend this company. In particular, the service tech that we always ask for, is Jeremy Stevens. We can't say enough complementary things about him. He really knows his stuff and is a real asset to Adams. He is extremely through and is quite meticulous when he's out here on a service call. Whenever we have any questions, he takes the time to answer them. It's always easy to book an appointment with Adams, and they are always punctual.

Great service to replace our hvac. Isaac and angel were fabulous. Did a great job. Mario was great in discovering our problem and giving us info on what to do. Adams is the best!!!

They were very honest with me and did a great job.. No high pressured sales which I appreciate. After the system check, they did the maintenance and repair immediately. I highly recommend Adams Refrigeration.

First service guy replaced a part which cost $434 for part and service. Invoice stated everything was checked. Next day, the a/c still wasn't cooling so we called for service again. Another service guy found multiple issues. Total for the second day totalled $1,390 which included replacement for the part that was done the previous day. Clearly there were huge issues missed in the previous assessment. Called the main number for help but the person was not interested in helping. Do not use this company.

I have used Adams Refrigeration for over 20 years. Simply put, they are the best. I once had a problem in August and called at around 6:30 on a Sunday morning planning to leave a message. The owner answered the phone and had someone at my house around 10 a.m. to fix the problem! Not sure that would ever happen anywhere else.

The technician was very nice, we had him come out for a diagnostic. The gentleman told us our motor blower went out and it would $1300 for repair. When we had our family come out to replace the $300 motor. Turns out the transformer was bad and our motor was completely fine. Unfortunately we paid $120 for a false diagnosis. Glad we didn’t pay the $1300 and did more investigating ourself.

I've used Adams Refrigeration for 10 years for preventative maintenance and two repairs. Every encounter has been great. My heat went out this morning and they responded within 2 hours and had me repaired shortly there after. Their technicians are friendly, knowledgeable and professional. I will continue to use them.

We have been customers of Adams for over 26 years. We have always been satisfied and will continue to do business with them for our HVAC needs.

Responded within 3 hours to my home and worked on the system to make it operational and then ordered the necessary parts to correct the problem permanently. I was made to feel like I was really important and not like that they were somehow just doing me a favor. Thanks to the whole Adams Family!

They were able to get the blower motor I needed for my air conditioner when my old one quit working.

Adam's Refrigeration has serviced us several times. We have been really happy with their service. The owner is a man of honesty & integrity and the serviceman that we have had has always been knowledgeable and helpful. I do recommend them, because I feel that they are trustworthy and professional and will not overcharge.

Stopped using them after the refused to Charge my unit with my customer provided Virgin Refrigerant New in Tank ! I know they need to make money But I need to Save money...

We called Adam's refrigeration to inspect the two HVAC units in the home we wanted to purchase. They did they inspection for $120 and told us the units worked without problem. Not even a month into owning the home, we called them out to perform a routine cleaning and maintenance of the units. We were told one unit had a clogged drain pipe that they flushed during this maintenance. About 2 weeks after that, that particular unit stopped cooling. Adam's returned to the house and found that the unit had frozen over and that water was overflowing the drainage pan. They claimed to have flushed this drainage pipe again during this visit. A week later, I called a different company out to come service this HVAC because we were still having problems. The drainage pan was overflowing still when the new company opened it up and there was extensive water damage. The second company had to remove a portion of the drainage pipe that had calcified over and created a complete blockage. There is no way that the technician from Adam's would have been able to flush this line, though they claimed to have done it twice. I called Rex, the owner of Adam's Refrigeration to tell him all of this and explained what had happened. I was upset that we had spent over $1000 with his company for services that I don't believe they ever actually performed. Our HVAC was always left in the same subpar condition and I was never notified that the pump was still leaking water all over. Rex listened to me and told me he would look into and get back to me the next day. Of course, no phone call the next day or any day after that. I have called him back three times after, but he refuses to take my call or return my messages. This company is unprofessional and scammed us out of $1000.

When selecting a service business you want to know they are going to do it right the first time. However, we all know businesses are staffed by humans and humans make mistakes under the best of circumstances. W e have used Adams for both service and a complete install of two new extremely efficient complete AC/furnace units from Carrier. You are going to get on time technicians with fast and efficient service and the one thing that didn't go the best in the install was made right above and beyond our expectations. With knowledge/skill and customer service like that you CANNOT go wrong!

Jeremy is awesome and is the only person we now trust. We had three companies come out trying to sell us a new unit, and none of them even attempted to fully diagnose the issue. Within 10 min Jeremy had our unit blowing cold air with zero parts. Imagine my surprise! We happily paid for the service call!

We got an AC checkup done, technician was 3 hours late for appointment with no call. A couple of repairs were needed, the boot was torn at the roof line. The guy left without giving us an estimate, said he would call back but never did. I ended up getting on the roof and sealing it myself. A business that fails to get back with their customers is written off in my book. Also, I would have gladly paid them for the repairs. Not good to leave money on the table like that.

Great company that has serviced our air conditioner for years. Highly recommend them for affordable, responsive, quality service. They don't try to sell you anything that you don't need, or fix anything that isn't broken (like some other AC companies). I would recommend them to anyone!

This is a great company. I will forever send them business. You'll get the top technician in terms of knowledge in the valley. Quality installation and get treated right. Don't hesitate to call this one people.

A company that boasts about being Non-Comission but has an incentive program that pushes technicians to sell units. If your unit is more than 10yrs old OR does not have a warranty I guarantee you that Adams Refrigeration will send their #1 seller, Marcus Pippin, to your door. Him and other techs will try to sell you a new unit even if the unit is repairable in order to get their bonus. Let's talk about the installs themselves... For the most part the installs turn out pretty decent as long as their Lead Installer is not working that day. Sloppy work, dirty finger prints everywhere, takes a few dozen cigarette breaks during the install, never wires up second stage on a 2 stage unit (decreasing overall performance and efficiency of the unit), not installing gas lines or flue pipes correctly (NOT TO CODE), Falsifying APS/SRP rebate forms, and has NO IDEA how the units he's installing actually work. It's astonishing how this company is still in business with work ethics such as these. BUYERS BEWARE!

Went for an interview with the owner in the past & he blatantly told me during the interview that as a tech I was required to condemn every condenser fan motor on every service call & bring it back to the shop to be repainted and take a newly painted used motor off the shelf (from someone else's unit) and install it for the high price of a new motor.

I walked out and have told everyone who has mentioned them.

WHEN I CAME TO MESA IN 2014. ONE OF THE FIRST BILLS FROM SRP HAD A COUPON ON IT. I THOUGHT IF THAT SRP LET ADAMS PUT A COUPON ON THERE BILL., ADAMS MUST BE A GOOD COMPANY.
I HAVE HAD GOOD SERVICE SINCE.

Adams Refrigeration is just a great place to use. Whole team is friendly and they know what they are doing.

Adam's Refrigeration was referred to me, so I used them. Was very pleased with them and have referred them to several friends.

They were nice on the phone but don't expect to buy parts from them if your not a contractor. They weren't able to help me but they did refer another company that was able to assist me.

I called on July 14th a Saturday morning. Their Technician called 10 min later and came out by noon. Fixed at a great price by 2 pm. AHAHAH Cooling again WIFE was HAPPY

They had my part and offered advice they saved me a bunch of cash trust me there the best I know because I expose fakes when I find them Adams is the real deal

These guys are Great!...not many companies like this one ...reminded me of the old days when people would help out others and share their ....knowledge. ! Thanks for all your help!!!!! Our air works great.?? ? ? ?

I have used them for years, and was disappointed to discover they no longer service my area. They did refer me to an additional provider.

They care about the customers here that's why this is my go to when I have hvac projects to do. Very helpful staff and fair prices and open 24 hours!

I have used Adams Refrigeration Co. several times. They have always shown up on time and done a good job at a fair price.

Have come out 9 times in one year

Great service, professional, ethical, affordable and most important friendly.

Good technicians,fast service,fair pricing

Awesome company and employees

Fast fair service

Great service tech's

Super helpful staff!

Great service.

Best service

Great!!!!!