Best Faucet Repair Services in Phoenix AZ

My home warranty company sent a different plumber out to diagnose the problem. By the time we got them access to the shower valve they were booked a couple weeks out so my Home Warranty sent out this company. The plumber was on time, professional, actually just a very nice guy. He respected my home and my time. Most importantly, he took care of the repair that was needed

This will not be your typical review and you may be surprised that I'm leaving 5 stars especially because my repairs did not go as planned. Our AC went out during the AZ summer at about midnight on a Sunday night. We called Penguin because they had a 24 hour emergency number and my husband had seen them around our neighborhood. Our tech was here around 8:30 Monday morning. Our blower motor had gone out and it also needed a new drip pan and a cleaning. We had the repairs completed and our AC was running again that afternoon. We thought everything was fine and left the next weekend for the start of our vacation. When we returned we noticed the floor below the attic access was wet. We soon realized that our clothes and other items in our closet we wet as well and knew we had an issue with the recently repaired AC. We called Penguin and our tech was back that afternoon to take a look. Sure enough, one of the pipes was leaking and had been dripping water since the repair. Here's where Penguin and our technician, Zeb, separated themselves from all the competition in the market. They didn't try to make excuses or put the blame on anyone else. They immediately worked to fix the issue and to repair the damage caused by the water. We recognize that no one is perfect and everyone makes mistakes. It's what you do about them that matters. Everyone I have dealt with during this process has been amazing! No one wants to have issues after a repair but Penguin had a quality company immediately come out and repair the damage and Tonya, the quality assurance manager, has assisted me with getting our personal belongings taken care of. What impressed me the most though was that the technician who made the error was not going to lose his job. I know he had been with the company for a very long time and I honestly felt that it was a mistake and in no way a reflection of his ability to do his job. He explained the pipe was not located directly where he had been working and that the seal had either cracked or come loose but it was not apparent at the time he did the work. He even took pictures so he was able to show us the leak. I was very impressed with his honesty and his eagerness to help us get everything fixed. Your employees represent your company and Penguin should be proud to have technicians like Zeb on their staff. There are not very many companies left that care about their customer service, let alone their employees and I am proud to say that Penguin is one of them that cares about both. They have earned my AC, electrical, and plumbing business for as long as we're both around. I would recommend them to anyone who is in need of any of these services and I would recommend Zeb for AC as well. Thank you Penguin for being a company you can trust and for having the integrity to stand behind your employees and the work that they do!

Really fast service. Very honest fair guy..would definitely use his services again.

Tremendously smart and experienced...

Stop looking ... this is the plumber you want! I'm so happy.. I called,quick response and repaired all in the same day!

Scott Koches was our representative from Hobaica. He was so polite, knowledgeable and helpful. He did our routine yearly HVAC Tune-up. We would call him again. Very happy with Hobaica's team of workers.

Adam was very knowledgeable in providing a quote to us. He was super friendly and even gave our 3 year old some Goettle flashlights! Although the quote was significantly higher than others, Adam was nice.

Andy, my Service repair representative was fantastic!He was on-time, courteous and very professional..He took the time to understand my needs and concerns then assessed my water heater issue and provided me with cost options..I really appreciated that he explained the options in terms I understood.Thanks to Andy, I will always use your service from now on for all of my plumbing needs and also recommend you to my neighbors.

Very rapid and professional business! Will use them again.

We had to shut our water off due to a problem with our soft water tank. Their technician was able to arrive hours earlier than scheduled which was great considering we had no water. Their tech Joshua was wonderful, he was very knowledgeable and personable. He fixed our problem and gave us a good deal on some new equipment. He said if we had any problems we could just give him a call. Overall it was a great experience.

These guys are great. Highly recommended. I’ve dealt with some horrible HVAC companies over the years, to the point where I have to threaten people to get anything done right. These guys did a great job the first time, and repaired tons of mistakes made by previous company I used. They even show up when the say they are going to show up. If for some reason they can’t, they call and let you know.I use Patrick Riley for both HVAC and plumbing, and they have always been great.Great company, great employees. Always a good experience.Use Patrick Riley if you want things done right the first time.

This is a top notch service starting from the top and every aspect of a well run company. Their field personnel are extremely competent and always communicate their activities so you know exactly what is being done. I recommend Scott AZ services highly.

Amazing customer service. After I contacted them they showed up at 8 the next morning. Already knew I needed a new AC unit and they were able to get me in 3 days later. Day of install they showed up at 8 and job was done at 11:30. Their whole crew was very polite and left my house cleaner than when they showed up. Highly recommend to anyone who needs HVAC or plumbing.

Are you allowed to pump water out of a fire hydrant and into a storage container?

Specifically when metered water is available in the vicinity?

After having a wonderful experience the first time around, I called and spoke with Tawni about another plumbing service. She provided wonderful customer service and wanted to ensure all of my questions were answered. Today we had Second Opinion Plumbing replace our standard water heater with a tankless water heater. Kyle called before arriving, walked me through the process and completed the install thoroughly. They did a great job with our new system and vacuumed/swept up the debris from the install.

Well organized company that cares about the work they do

Great customer service and great price!

Was having water heater problems and went thru Lowe's.
Patrick came out to install the water heater. He was on time, very knowledgeable, professional, and did excellent work.
The price was better then a lot of other places that was called when doing research in trying to find a good plumber.
Next time when a plumber is needed call an excellent
plumber call NexLVL Services.

Arizona Plumbing Services & Valley Wide Plumbing are now NexLVL Services.

I had shower bacing up on a Sunday. It was a mess. 911 came out and took care of it quickly and professionally and were so helpful. I will recommend to others.