Best Heat Pump Work in Phoenix AZ

Today it is hard to find a honest AC company and one that provides good customer service. Well I found a good one when a friend referred to Expert HVAC. I can not say enough good about this company.

Gabe came out to repair my old ac unit and did a fantastic job. He was very professional, friendly and extremely knowledgeable about ac systems. He was not high pressure and did not do work that was not necessary, nor pad the bill or try to sell me a new ac or unit. Expert HVAC is an awesome company and one I highly recommend.

Lori Kay Hein

Although a smaller company I am impressed by their professionalism and speedy response I have used them for years to maintenance and fix my acs for years and now they have just replaced 1 of my units, middle of summer they made it simple easy and affordable for my family. Support small businesses

Completely replaced 2 AC units in 1 day. Great job

Thanks for sending Raymond P for the HVAC check up. It is great to have peace of mind that all is working for the Heating and Air Conditioning. I really appreciated the courtesy he gave us when reviewing his findings. Always appreciate text notification of arrival time. Glad to do business with a Veteran Owned Business.

Nice people

Certified HVAC technicians always helpful quotes

The service we received was exceptional. Our technician (Daniel) went above and beyond to assist us in getting our AC unit back to working order. He kept me in the loop throughout making sure I knew what he was finding and will be correcting. I would HIGHLY recommend them to anyone.

They beat the price of all their competitors for the installation of two new AC systems. However, I had to haggle to get there. The installation was finished within 24 hours of a signed estimate and no mess was left for me to deal with.

I have been looking to find a reliable HVAC company for several years now. After trying several companies, Comfort One AC is the one. Today was my first experience with them and Jonathan was a Superstar! He discovered that my AC had been overcharged with refrigerant. He took the time to explain what that meant and how it could impact my system. He, of course, put the refrigerant to the level it should be. Excellent customer service can be hard to find, but that's exactly what Jonathan provided today. If you are looking for a new AC company, go with Comfort One AC. They are the BEST!

Sun Tech tech on 6/7 did not properly diagnose faulty thermostat… he just turned on the system from the roof and said: “well it’s working now”
Not until power outage did the system fail to turn on the AC again resulting in another call and another charge to me for the exact same issue. Thankfully I called a different company and the problem was diagnosed in 5 minutes!

The technicians for Howard Air were top notch. Very polite and extremely knowledgeable. They were very hard working and they even took time to answer any of our questions. I will be recommending Howard Air to all my family and friends.

I called Parker & Sons after another plumber cancelled due to illness. They came the next day, verified where the leak was and ran a new line to fix the water leak in my bathroom within 5 hours. Also noted that the contractor who removed the vanity and toilet had installed the wrong angle stops, and that they were leaking, and replaced them. Was more costly than the other plumber but the work was done quickly and correctly, everything was explained to me, and everything was cleaned up.

Price was a little steep, but beats having to shop for a cap for the compressor. 5 year warranty on the part, very good overall. ?

Mark was a little late. I only mention that because he called to let us know. That was very much appreciated and showed professionalism. He asked questions, examined our AC units and diagnosed the problem in just a few minutes. Then made the repair in no time and explained what he did. Even though this was covered under our home warranty, the price was reasonable. Thanks to our experience with Mark, I highly recommend this company.

Shane diagnosed my issue quickly. He was professional, efficient, and pleasant. Great experience with Shane. 100% recommended.

Ernest came to my home on time and introduced himself and was super personable. I have a lot of animals and Ernest noticed that I had 4 years of hair that had built up inside the closet where the system is. He went and got his wet/dry vacuum out of his truck and came back and vacuumed all of it out. I know that he didn’t have to do that and he went above and beyond. I’ve had Patrick Riley out to my home for plumbing and a/c maintenance and repairs and have always been impressed that all of their employees seem genuinely happy. I always like to see companies that fully value their hard working employees. I will continue to call Patrick Riley first every time. Thanks Ernest. Gene also came out and did a plumbing check and was very thorough. Thanks Gene.

Howard Air completed my annual AC system maintenance with care. The appointment was easy to schedule on their well maintained website. I called with a last minute request… and a real person answered the phone! Knowledgeable staff is becoming rare, so I appreciated the connection.
Thank you Howard Air.

They care about you and take time to make sure everything is working correctly. Very nice and friendly. Highly recommend them for service or maintenance.

I called receptionist scheduled appointment waited Tech never showed up or called !! A few weeks later decided to try again scheduled appointment 1 pm they never showed up had Me waiting all day never showed up or called Me !! Taking My business somewhere else for a new unit !!

If I could rate less than a 1, I would. Took them 4 weeks to replace my AC Compressor *because they “didn’t know” they could call my home warranty company and get immediate approval for the work.. this was last month that my home finally got done, now this month they’re already being called back here today (home warranty’s decision, of where to call, I would personally NEVER call these guys for work if I was paying them out of my pocket) so it’s been only 1 month and my AC is already out again. Additionally their customer service, phone wise, is horrible. There is a reason they don’t even have two stars.