Description
Who can you trust? Preferred Air started from being in the industry and not seeing many HVAC contractors offering affordable pricing or working dishonestly and without integrity. We treat our customers in Phoenix, AZ like family. We ask ourselves, How would we want someone to treat our grandparents, our parents, sisters and brothers or even our children? We believe if our heating and air conditioning contractors take care of our people, our customers and our suppliers, our reputation will speak for itself, and it does. If we fail to meet your expectations or do not deliver on our promises, we will refund you 100%. If we can't fix it, we don't charge you, the way things should be.
SERVICES
A/C system maintenance, A/C system repair, Ductless heating and A/C services, HVAC duct and vent cleaning, HVAC duct and vent installation, HVAC duct and vent repair, HVAC system maintenance, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Repair HVAC, Thermostat repair, 24-hour AC repair, Air Conditioner Unit, Air Conditioner Working, Air conditioning repair, Air conditioning setup, Air duct modification, Annual HVAC maintenance, Annual Maintenance, Attic Insulation, Broken Ac, Central Air, Central air conditioning system, Climate Control Services, Commercial Property, Commercial and residential AC, Control Systems, Diagnose And Fix, Duct Sealing, Duct System, Duct sealing, Ductwork Design, Ductwork Modification, Ductwork Setup, Ductwork insulation, Forced Air System, HVAC unit filter changing, Heat Pumps, Heat Transfer, Heater Fix, Heater Issue, Heating And Cooling Problems, Heating And Cooling Systems, Home Performance, Home Upgrades, Hour Emergency Services Available, Install Mini-Splits, Mini Split Installations, Mini Split Systems, Mini-Split Unit, Natural Gas Furnace, New Air Conditioner, New Air Conditioning System, New Furnace, New Heater Install, New Home Construction, New Unit Install, Preventive Maintenance, Refrigeration Piping, Refrigeration Systems, Repair Jobs, Split Air Conditioners, Split Unit, Ventilation System, Yearly Maintenance, Your Ac Unit, Installation, Portable A/C services,
Reviews
Julian Gallegos
4 months ago
This is absolutely the most positive experience I have ever had with an HVAC professional! Daniel arrived within the time window, diagnosed the issue in a timely manner, gave me repair options/prices, and had our heating system running again! Thank you for your hard work and reliability!!
Scheduling an appointment was so pain free with Preferred Air. They arrived right on time and were so professional. They took the time to make sure I understood all the information. And so reasonable. Will definitely use Preferred Air in the future.
Terry Thompson
a month ago
Preferred Air do the job very well and they are very personable. They know what they are doing. I love these guys. They installed our Bosch heat pumps and now they are servicing them.
Ken Jesperson
3 weeks ago
Fernando did excellent work. He explained exactly what needed to be done and did it per the schedule. Very honest and knowledgeable. Highly recommend Preferred Air for maintenance, repairs or installation.
Debra Thorman
3 months ago
Fernando arrived on time and was very friendly and professional. He was able to get our heater back in working condition and explain everything he did as well.He also showed me before and after pictures of cleaned parts. I feel confident this business is honest and does not take advantage of their customers. Very affordable! We will definitely use Preferred Air for any future needs.
Ty was incredibly responsive and helpful throughout the process. We never felt pressured and were fully made aware of all options available for our home. We would recommend Preferred Air to anyone. Great staff, value and experience from start to finish.
Company was quick to respond to questions and initial inquiry for estimate. They are professional and showed up when they said they were going to be on site. The work area was cleaned and had minimal residual debris or dust. I would highly recommend.
Morning Breeze
2 years ago
This company is the best!! I wish all businesses were as friendly and efficient as Preferred Air. They are very professional and thorough.
Daniel was so kind and patient will all my questions and concerns.
Fernando and Bob did a great job with installation of our new unit.
We were so pleased that we had them install a new unit in our rental home as well.
As far as the admin/receptionist, Samantha...well, I really want to make her my new best friend! She's sharp as a tack, very professional and sweet as can be. ( When my husband had COVID, she literally offered to bring us dinner)
I highly recommend this company.
Christopher Monteiro
2 months ago
Daniel, Samantha and the entire crew at Preferred Air are just completely professional and do what they say they’re going to do. Too many businesses just don’t do the simple things, like communicate and be honest with customers. Daniel always communicated, was transparent about the work and never tried to upsell me. And the cost was very reasonable compared to others with fancy commercials. Preferred Air earned my trust and I’ll always use them for my HVAC needs in the future.
We decided to hire Preferred Air to seal and add insulation in our attic. They were willing to move some venting and repositioned some PEX lines under the new insullation as part of their job. They also worked with us on the total cost because I wanted to install baffles and foam covers above some of the new LED before they blew in the insullation. I plan to have Preferred Air service our AC unit in the spring and our heating unit seems to be cycling on less with the new insullation and sealing. Thank you.
I hired Preferred Air for both duct system improvement and attic insulation. They did an amazing job and I can truly feel the difference in air flow. Special mention to Ty for his professionalism and passion. Thank you!
Carlos Hernandez
a month ago
Daniel was on time and very professional. He educated me on seasonal maintenance and market cost of HVAC installs. I will continue to use Preferred Air for all my HVAC needs.
Jeremy Browning
a month ago
Great local company. Thousands less than the big box chains that advertise heavily. The company rep (Ty) was able to explain everything in simple English, something the other techs from the big companies couldn’t. Quote to install was seven days. Install took a couple hours, highly organized team. Ty came back to do a check up after install. No issues at all with the process and we are happy. I wish they would expand to do heat pump water heaters or other energy efficient devices.
Jesszeke Lopez
2 months ago
Routine service was performed by preferred air and even though I don't think I really needed it, since I don't use the unit but maybe 1 or twice during winter I scheduled this maintenance because of the several texts I received. I thought since this was to be my second covered (no charge) maintenance that I should get it done. So I called scheduled and was told nothing about a fee being due or this would not be covered, she just scheduled and said they will see you Friday. But AFTER the service the tech said the bill will be emailed husband let me know and I called talked to the same lady that scheduled and she says the covered maintenance was up 2 months ago, the lady continues to tell me how I could have asked her and every chance repeats my name throughout the conversation. Yes were I went wrong was assuming it was covered maintenance since I was told 2 but a good company to avoid this would tell you a price and not only that why did I not get those texts 2 months ago, I guess so it wouldn't be covered.
These guys are great! I had an old 1994 air conditioner that I thought only needed a new fan. I put it in myself (it was $35 vs another AC company that was trying to charge me $800). Unfortunately, I installed it wrong so I called Preferred Air which was recommended by a friend at SRP. They came out and installed the fan correctly and quoted me a price for a new AC. Six months later my AC stopped working (freon was leaking everywhere). Preferred Air installed a new AC unit (at the previously quoted price). They also rehung all my duct work in the attic so they had better air flow, put in a new air handler, drip tray, and thermostat. Furthermore, they let me know that the six inches of additional insulation I put in was not enough and that I should install at least 12. I did that and now my house is much cooler, my electric bill is much lower, and they come out seasonally and service my AC. I recommend them to everyone I know who needs AC work, and here in Arizona that is a lot of people. Preferred Air is awesome and much more affordable than the bigger companies.
I chose this HVAC contractor because they have the brand I was looking for. During the initial quote session for the estimate, Daniel showed me the numbers and I immediately knew this company would be the one to install my new split-system heat pump. Even though I already had a quote from another contractor that featured the same brand, I am very satisfied that I chose Preferred Air. Not only was their estimate lower, but the level of service, quality of install, and attention to detail was outstanding. When my other heat pump deteriorates in a few years, I won't need to get nine quotes from nine different companies. I will simply call Preferred Air and setup an appointment for a new install.
Fernando was completely professional. Explained clearly the work that was done and suggested a change with my ac filters.
Steve Howard
6 months ago
Daniel and his crew did a great job on installing our new AC unit. It was a great value and they got us in fast when our unit died at the hottest time of the year. Super professional and took care of our home like it was theirs. Couldn’t ask for more from an AC company. Great job guys, keep up the great work!!
Great Company
I would recommend to anyone.
Never had any problems and real easy to work with.
Thank you for your services.
Cameron Ribail
6 months ago
Preferred Air was very responsive to me with scheduling a home pre-audit and AC system check, and Ty was stellar. Knew his stuff and super great to work with.
This is my yearly checkup for ac. Can't say enough about this company. They do what they promise. A/C is checked for the season and I have them to thank for a cool summer. Thank you.
My trustworthy AC guy-John from Chill Factor retired. John referred me to Preferred Air. I made an appointment to have my AC unit checked for the summer. Fernando was on time and very professional. They inspected and cleaned the unit. I was shown pictures of my unit. The charge was reasonable and all done electronically . I hope to use them for many years in the future. Thanks Preferred Air! I am ready for the summer. See you in the fall for a heating check. Had my heat checked for this cold winter. Great service, normal wear and tear. Now to get ready for the blazing hot summer.
Kedrick Mitchell
6 months ago
A successful business begins with the very first voice you hear, as this is a direct reflection of the company, and with whom you will potentially do business. Samantha was that voice of reassurance I needed to move forward! I had been without AC for over a week, weathering the 93° heat storm with ceiling fans, which hardly helped. I wasn’t expecting to receive next day service; however, this is exactly what I received. Samantha was incredibly flexible with service times and I received a text confirmation directly from the AC Technician Bobby (I’m going to call him AC Professional because that’s exactly what he was, in every sense of the word). Upon arrival, Bobby explained his intentions and how he would assist before he even started. Upon completion, I was accommodated with several financing options, which really helped me out being a sole income household. This is one family owned business that takes pride in its customers, in essence treating you just like family. My biggest concern was my fur babies, I was OK to weather the storm a little longer if needed, but if you have animals and you need your AC up and running in a timely manner, do yourself a favor, save yourself the hassle, give this family a chance to show you how they put their heart into their work, allowing their actions to speak volumes. As an Arizona native, I can say with confidence that I’ve found my AC connection, and would encourage you to do the same! That’s what Arizonans do, we support local businesses and stick with them! Thank you again Preferred AC! It is COLD in this house ? and we are LOVING IT!!! You guys are the leaders of the PAC, I mean it’s in your name for a reason!
Also not sorry for the novel! You deserve it! Samantha, Bobby, and Daniel THANK YOU!!!
Joseph Martinez
9 months ago
Very positive experience, would highly recommend. I was having issues with duct work recently installed by another HVAC company. Unable to get the original contractor to come back out and look at the system, I reached out to Preferred Air. Ty came out and did a thorough system assessment and found several areas for improvement. He has excellent communication and made sure that I understood the scope of work. Within a very short period, their crew came out and made the improvements. Their work had a significant positive impact and addressed all of my concerns.
The installation crew was on time, professional, and cleaned up everything before they left. I've worked with numerous contractors over the past two years and nobody left the job site as immaculate as Preferred Air.
I can't recommend Preferred Air highly enough. I've worked with four local HVAC firms now on different properties. Preferred Air is by far the most professional, communicative, and capable.
Rachele Tazioli
11 months ago
Words cannot express how pleased we are with Preferred Air, their service and their team. We initially shopped around for quite awhile and out of 5 companies, Daniel was the ONLY one to crawl in the attic on his first visit with also very fair and reasonable prices, although supply prices are out of his control.
We were finally ready to pull the trigger as everyday was a gamble with our ‘05 unit and within a week, we have a new unit and more efficient cooling. And even a whole extra box of filters for our new unit! How thoughtful!
Daniel and his team are so kind and genuine. They took the time to allow our dogs to sniff them when they came inside, even 15 times later because our old girl couldn’t seem to remember that she already said hello. I provided Gatorade’s and beef sticks for the team and while not expected, they all were so genuinely grateful.
The most important thing is the way their team speaks to each other is out of pure love and respect of one another. Even including their crane operator. They are truly a family based team and you can feel it.
I have never felt as well taken care of by a homeownership vendor. You can tell Daniel has his customers best interest at heart. I will never stop recommending Preferred Air and you shouldn’t either.
Great experience with Ty, who helped us get repairs done and didn’t try to upsell unnecessary services.
Preferred Air offered the best quality for the most reasonable price, and everyone from the dispatcher to the techs and the sales associate were polite, professional, and perfectly understanding of our family's needs. They worked quickly to install our new AC system so that we weren't left without cooling in the Phoenix heat, which is doubly important for us since we have an infant at home; they even took care to avoid making excessive noise, so as to not disturb the baby! A wonderful and professional company through and through, we will be relying on them for our heating/cooling needs for as long as we're in the valley!
Angelica Holmes
9 months ago
So happy with the service we received from Daniel with Preferred Air. Our AC went out early in the morning on one of the hottest days in Arizona. Daniel, was able to take care of us first thing in the morning. He was super quick and professional. Within an hour our AC was up and running. I truly appreciate the help and service. Prices are fair and reasonable. We will continue to use Preferred Air in the future. Thank you again, Daniel for your amazing service!
Scott Braun
10 months ago
Preferred Air did a great job installing a new AC system for me when the last one failed. Previous vendors had done some minor repairs but the old system continued to fail, and Daniel identified the real problem and explained why replacement was the way to go. They have been out for check-ups a couple of times since and they are always helpful, thorough, and on-time.
Lawrence Goldstein
10 months ago
I had interviewed many A/C companies before selecting Preferred Air for new system installation. I am pleased with my decision. My needs were heard and addressed well. We did experience supply chain issues that delayed my installation but I was well informed every step of the way. When it was my time (2021), the process was smooth and effective. This year I feel relief after replacing my 25+ year old unit. New unit (gas pack) runs great and purchase includes 2 visits a year to checkup. Great start of new relationships. I feel like i am in good hands. Thank you Daniel, Fernando and Samantha!!!
David Robinson
11 months ago
We have used Preferred Air for both a mini-split installation (2020) and they just wrapped up replacing the whole home A/C system and I couldn't be more pleased. We got multiple bids for both projects from companies large and small and each time Preferred Air was honest, had a great price, great products and quality service. Their people are prompt, clean, courteous and just plain ol nice. I wouldn't hesitate to use in the future and will definitely use for yearly maintenance.
I have used Preferred Air to replace the air conditioning units at my Mom's home in Sun City and at my home. I have worked with Fernando & Daniel and find them to both be of exceptional character and I feel I can trust what they tell me. They are courteous and professional. When it came to making decisions about which unit to buy at each home, they were not pushy or demanding but they were patient to answer any and all questions. I have recommended them and would not hesitate to recommend or use them again.
Ty and his crew were great. They worked hard. I didn’t envy them crawling around in attic, but they were very concerned about making sure everything was done right.
I would definitely recommend working with Preferred Air. As a smaller company, the team at Preferred Air offers the service and support you want when making a large investment like a new AC. At the same time, they offer the organization and efficiency of a larger company. They were always on time and always professional.
They worked with me to install a Bosch variable speed package AC (highly recommend!) and to upgrade some of my duct work to improve air flow through the system. I really appreciated working with their rep, Ty, to understand what my options were and to find a solution that met my needs. They also provided a smooth installation experience and went above and beyond to troubleshoot a few unexpected issues. I’ll be recommending Preferred Air to my family and friends.
Jenna Helgeson
a year ago
Preferred Air assisted us with replacing an AC unit on our first house. Needless to say we had lots of questions as first time homeowners. Ty and his team were patient, informative, and incredibly helpful through the whole process. I wasn't able to be on site while the job was being done and Ty kept me in the loop the entire time by sending pictures and updates. Would absolutely recommend Preferred Air.
Troy Dearing
9 months ago
I received many quotes, but none as professional as Daniels. I did not choose the cheapest quote, but the one I felt was presented the best and really addressed my concerns with the failed unit and my existing still functioning HVAC system. From the initial quote, replacing an entire HVAC system, intake grills, returns and registers, to maintenance on my old still working system Daniel and his team did fantastic work. My only complaint would be price, but inflationary pressures brought around during the pandemic were to blame for that. The new system works great and is far more efficient. Highly recommend Preferred Air.
Aaron Davison
8 months ago
I’ve been using Daniel and the guys at preferred air for 4 years now on multiple jobs from residential to commercial building and I have to say they are still the best. Same great values and quality workmanship that has grown their business from referrals of their customers. They’re always busy but make time for my jobs especially in an emergency situation as we all know what AZ storms and summers are like. Was a great little company 4 years ago and is even better now as they grow. Awesome job awesome team thanks again and I hope I don’t see you soon but at some point I will ?. 5 stars for this crew forsure !!
Stephanie Thomas
2 years ago
Daniel and Preferred Air were recommended to me by a friend. They arrived on time, were knowledgeable, friendly, patient, and CLEAN. They were respectful of my home and were careful. They took the time to explain everything to me in language I could understand and sent easy to read quotes in a timely manner. They were fast to schedule and friendly, very communicative which I also appreciated. Daniel also informed me of another issue I was having in the attic which I would never have known about otherwise and that goes above and beyond my expectations.
Samantha Echols
a year ago
We have used Preferred Air twice in the past year! Separate situations with different units and both handled with ease. Daniel is so quick to respond and easy to get ahold of. He manages to always fit you in his schedule, especially if it’s an emergency! We had to have one of our units replaced and he and his team arrived when scheduled, were polite and even finished early. Cold air in Arizona is a must and Preferred Air is always who we will work with. Thanks Team!
Mike Andersen
4 weeks ago
Preferred Air are consummate professionals in every way. Communication is clear, thorough, and responsive. Their expertise in complete system design is comprehensive. The best thing . . . they're just great people!
Rebecca Evans
2 years ago
Preferred Air is the absolute best. Our AC has gone out the past two summers and is 15 years old. When we got back from vacay it wouldn’t cool below 78. We had worked with a previous company but weren’t super impressed and found Preferred Air. I called and they were professional and easy to schedule - got an appointment scheduled quickly for the next two days. Fernando came out and looked into everything, was here for almost two hours it felt like, really seeing what was wrong etc. The visit was only $39.95!!! I was in shock. He was detailed and professional, and I appreciated being able to pay my invoice online. Ultimately we decided to get a new unit installed by Preferred Air - an american standard. The cost was reasonable, and the SOW was so detailed. I could tell we were in good hands. The day they installed they got here promptly, put down tarps to keep everything clean, and installed a beautiful new unit that works like a dream. We are so happy and will honestly never use anyone else for our AC needs. They’ll be coming in a week for a quality control visit to re-review the work. Highly highly recommend!
Daniel and his team came out to evaluate my ducting as we were having issues with hot spots throughout the house. He provided a few quotes and described what the best solution would be for our home. We had Preferred Air perform at full duct seal and added insulation. His team was clean and professional. We are very happy with Preferred Air and can already feel a difference in our home!
Ty and Air preferred have been amazing. Ty is extremely knowledgeable and very very very honest. They are on point at every single level. Bobby who came with Ty to do the install was also super nice. This company is a pleasure to work with. For any A/C need they will be our first call without any hesitation.
Craig Clarin
9 months ago
They called the day before, then texted when on there way!
They are arrived on time and did exceptional service!
Don't plan on using anyone else in the future, that is a fact!
Thanks to Danny and Samantha for a fantastic job well done!!
I just had Daniel and his team install a new BOSH AC unit and heat pump. They were amazing from start to finish. They started on time and left my house with ZERO mess and everything works great. I would highly recommend them for any of your HVAC needs. Great company and fantastic people.
I highly recommend Daniel and his team for all your a/c needs! They’re very reasonable, knowledgeable, personable, and most importantly trustworthy! We used them, after getting quotes from other companies, on replacing a heat pump a/c system.. so glad we did! They explained everything in such great detail, gave us the information to make our own decisions (not pushy sales men), and showed me pictures of all completed work. They’re great guys and make a great team!
Jeffrey Kleiman
2 years ago
I needed one of the AC units replaced in my home and got an estimate from another company that I had used before. I thought it sounded high, so I had Preferred Air give me an estimate. They came in $2000 less than the other company, and they were very pleasant to deal with before, during and after the job was completed. They are a family owned business and they treat you like family. They were very considerate of the inside of my home, using tarps to cover floors and carpets, and cleaning up well afterward. The new system is working great (we still had a couple 95 degree days right after they installed) and they even came out a week after as a courtesy to do a follow up check. I would use them again without hesitation.
If you are looking for an HVAC company, look no further than Preferred Air. Preferred Air is amazing, and I am so happy I choose to go with them. I received several quotes for getting an AC unit on my home. I decided to get a quote from Preferred Air as my brothers had their unit replaced by them earlier in the year, and they were very happy with them. Daniel, one of the owners, was the only company where the owner came out to give me the estimate; they were the only company where one of the owner’s came out to complete my estimate. Also, Daniel was the only one to ask me questions about the current cooling of my home, went on the roof and looked at the current unit, and went in my attic. I choose to go with Preferred Air based on the stellar reviews, my brothers’ recommendation, and Daniel’s suggestions for other things that could help keep my home cooler. My entire experience with Preferred Air was way above and beyond my expectations. Daniel and Samantha, the office manager, were both very responsive and helpful prior to getting my AC installed. On the day of installation, the team was on time, very professional. In addition, when Daniel had done his estimate, I had mentioned how you can feel heat coming in from my front windows, even though they are dual pane when he was asking me questions. He suggested a very reasonably priced solution of solar screen sunshades for my front windows. They are an amazing product as you can no longer feel the heat when you are in the rooms and near the window. My house is so much more comfortable now to be in. I cannot say enough about how happy I was with Preferred Air; they are truly a great company to work with. I highly recommend them to anyone looking to have their air conditioner replaced.
After 3 weeks of getting quotes from 5 vendors we had Daniel from Preferred Air show up. Daniel was polite and asked the right questions while listening to our issues. He recommend several options and proactively tested our existing system. We ended going with Preferred Air due to Daniels skill set, honesty and professionalism. Purchased the Bosch 2.0 system which is their new variable speed unit. The price was fair, but the installation by Craig and Fernando was spectacular. Quick, on-time, polite and cleaned up afterward. They took the time, to explain the system and install. Daniel stopped by the next week to check the unit and answer any questions. This is long, and I don’t usually leave feedback. I highly recommend this company.
Preferred Air just installed two new AC units at my house and I couldn't be happier. They made the process easy, were wonderful to work with, and offered hands-down the best prices on the market. The work they performed was top-notch. I couldn't ask for a better experience.
Judi Gilchrist
a year ago
Daniel and the Preferred team did amazing detailed work replacing our AC unit with a two stage unit that is so much better than what we had. He also diagnosed leaking air ducts that immediately fixed rooms that were not getting airflow and recovered our whole attic with deep new insulation. It is like we have a different house now with the amount of work they did for a fantastic value. Highly recommend these guys.
Daniel and team did a great job installing a mini-split a/c unit in our office. They worked quickly and did the work with minimal damage to drywall and stucco. They cleaned up after themselves and gave us a rundown on how to operate the unit. Great company, will use again.
Daniel showed up early and was extremely nice, honest and thorough. Our unit was fairly old and so we wanted to get an idea of how well it was working and ultimately, when it may need serious repairs or a replacement. Daniel took pictures of all of the things he noticed and was able to give us feedback on what potential issues we could foresee and prepare for a replacement. I highly recommend Preferred Air!
Update: We decided it was time to replace our old unit now before the summer heat rolled in and we called Preferred Air based on our wonderful previous experience. Dan gave us a great selection of units to choose from, units with energy star certification and SRP rebates available, along with thorough information about the install, warranty and the company's guarantee. Within 2 weeks they came out and did a full replacement and were done in few hours. Even with the COVID-19 concerns, Preferred took precautions to keep everyone safe and healthy. From scheduling, to install, to the warranty follow-up, everyone was polite, respectful and just overall amazing. Dan even gave us a thorough walk through to use our new thermostat! We are extremely happy and we would recommend Preferred Air to everyone! Thank you!!
Great service, great price. A pleasure to work with throughout the entire process.
Courtney Davison
4 years ago
This company and the owners (who actually do the work - wow how refreshing!!) are amazing, very fair price excellent thorough workmanship and kept in communication the whole time on my job. Replaced my roof top units with split mini ac units and also ran some ducting and returns in my commercial building. I had them do some residential units for me as well because I was so pleased with their work. I would recommend Daniel and the guys to anyone and will definitely be using them again - Best in the valley forsure from my experience.
Amazing company. After searching and comparing HVAC companies, we choose Preferred Air above all. From our first phone call with Samantha, who was professional and accommodating, to the completion of our install, this company and the whole crew exceeded our expectations. Daniel Hernandez was very knowledgeable, honest and explained in detail all work that was going to be done and answered all of our questions. We choose American Standard 18 SEAR , which perform excellent and quiet. We have been very satisfied over the past few months with savings on our monthly electric bill. We would highly recommend Preferred Air for the honest, excellent customer service and family owned that sets them above all other companies.
I called Preferred Air around 8pm July 24th. They came out within 1.5 hours. I have used them before and was impressed with their service and office staff. My unit had a motor that was dead. We decided to buy a new one, it was time. They was more than happy to do repairs! They gave us several options and the one they recommended wasn’t even the most expensive unit. On Thursday morning they came out with two free loaner units to tide us over till the installation on Friday. Friday they came out, laid a foundation to keep my floor clean and went to work to get my new ac set up. The office called after the install to check in and they even sent someone to do the minor dry wall repair from their install. Last company made a huge hole and left us to fend for ourselves to find someone to do drywall repair. Preferred Air is the most thorough company my husband and I have worked with. They are the company to call when you really want to trust that someone will be honest and have integrity. They are about awesome customer service. Call them you won’t be disappointed.
Preferred Air installed a new HVAC system in my house, a Bosch high-efficiency heat pump. I am very happy with it, and would recommend Preferred Air without hesitation. Their service was very professional and at a competitive price.
I had several HVAC contractors give me proposals to replace my air conditioning system, a Carrier system that was almost 20 years old. Preferred Air was the one that made me most comfortable that their solution met my needs and my budget. Daniel Hernandez was an excellent project coordinator. He went through my attic in great detail and listened to what I wanted for energy efficiency and cost. He made some suggestions, like replacing some of the ductwork with larger diameter ducts, to improve the comfort and noise of my existing AC system. I did not feel like he was trying to sell me a package, but rather that he was trying to offer me solutions that worked for my needs. The attention to detail and willingness to listen to the customer (me) were aspects that set Preferred Air's service apart from others.
Daniel was able to schedule work within a few weeks, and his crew did a great job to install the Bosch system, with a minimal impact to my family. The new system is very quiet --- previously it was not easy for someone to hear what I was saying when the air conditioning was on, unless I spoke up loudly or stood nearby, because of the sound of the air flowing through the ducts. Now the AC is quiet. I am looking forward to see how much I will be saving in energy costs this summer!
A big THANK YOU to the Preferred Air team!!!
Leilani Herrera
2 years ago
Samantha is awesome. She understood that our AC was blowing hot air and getting an appointment as soon as possible was important. She called me several times when she had cancellarions to get a technician to my house same day. The technician, David, was prompt and very professional. So far, I am very impressed with Preferred Air and would recommend them.
Update: Preferred Air exceeded my expectations. Although the repair didn't last and we needed a new AC, Preferred Air did everything they could to help keep the house cooled down and get the replacement scheduled as soon as possible. The entire crew is professional and they did an amazing job. We are very happy with their service, quality of work and detail to customer service. Highly recommend Preferred Air.
Daniel and his crew did an awesome job. Showed up on time, no muss no fuss. Everything works great finished on time and the salvage company was right behind them. After using another company for years and always having to call them back for followup service I'm sure Preferred air will leave them in the dust. Thanks again guys!
Amanda Brenden
2 years ago
Excellent! Owners Daniel & Fernando do all the work themselves, and they are great! Office mgr Samantha is wonderful, very quick response time. Fast, reasonable, friendly, professional, courteous service all around. A/C went out, needed entire new system to replace old freon system. All done quickly, reasonable price, took time to explain everything, and they will be out again for followup quality check. Very pleased. Have also scheduled them to service our other units. Highly recommend!
I had a mini-split installed and Preferred Air did a great job. I got several estimates and they were competitive with their price. Maybe more importantly, Daniel Hernandez answered all questions with honesty. Told me what l needed and what l didn’t need (unlike a competitor who wanted to sell things l didn’t need). The were timely with their appointments and left the worksite clean. They answered questions even as they did their work. I highly recommend them and I’m very confident l made the right choice.
Roman Cereceres
9 months ago
Daniel is litterally the best after 5 ACS techs coming out. He fixed it immediately and without any extra costs other than diagnostic. Very professional and prompt.
Daniel came out to fix my AC unit. He did an excellent job. Diagnosed the the issue quickly and replaced the faulty Thermostat the same day. They were very reasonable and knowledgeable. Great service. I will recommend Preferred Air to anyone. Thank you.
I have used Preferred Air to replace my Mom’s AC unit and repair mine. They have always been polite, accommodating and professional. I trust them and feel like they have always been honest about what needed to be done. I would highly recommend them.
Fernando came to complete a complete check of the HVAC system prior to a home sale. He did a very through job, very knowledgable and professional.
I highly recommend him and his team if you need anything for your heating or air.
Westland Properties
3 years ago
Daniel Hernandez with Preferred Air are amazing! When setting up the appointment, they give you reminders ahead of time. Also, the day of the appointment, the AC Tech guy, in our case was Daniel, would call ahead of time to let us know that they were on their way. When we had a question about our appointment, when we called for some information prior to our appointment, Samantha was just amazing and friendly! We definitely recommend preferred air.
I had a number of concerns about my AC system after a home inspector tagged a few different areas of concern. Preferred Air had every opportunity to find a bunch of problems and charge me for each, but the contractor spent close to an hour crawling around my attic, taking photos, testing the drip lines, checking all my vents etc only to tell me everything looks fine and recommend regular maintenance in the spring. The assessment was affordable and I felt the contractor was honest and genuine. He answered all my questions, showed me photos and examples, and gave me a full range of options. He gave me prices for maintenance and future, non-urgent repairs and encouraged me to focus on other areas of the house before worrying about the HVAC. I will definitely return as a customer.
They came out to my house in less than 24 hrs from my first call. I was very impressed with how knowledgeable and professional the service rep was. They fixed my unit in about 1 hour and it was very affordable! I would highly recommend Preferred Air to all my family and friends.
Priscilla Otero
2 years ago
I would definitely give this company more than 5 stars! Daniel worked with me when no one else would even give me a quote w/o my landlord's approval (landlord was out of town and couldn't be reached)he was caring,compassionate and understanding about my situation and went well beyond what any company owner had to do! Not only would I recommend Preferred Air, but my landlord and I will be using them from now on! Thank you for everything!
Daniel and his team are awesome!! They are very professional, well organized, and answered all of my husband's questions. They are great with communication and they are willing to take the time to explain and share their knowledge. I learned so much!! It was an easy decision choosing Preferred Air, Daniel even brought portable A/C units so we could stay cool in our home waiting for the installation. Thank you so much for saving us from the Arizona summer heat!
This company is fantastic! They are polite, prompt and are great with communication from the person booking the appointment to the tech coming to your house. I have older ac and heating units and had other companies show up just to sell me on new ones, but Preferred Air has done what they can to work with what I have and they have always charged a fair price. I definitely recommend them to anyone looking for an honest and fantastic HVAC company !
Daniel, Armando and Bobby from Preferred Air just completed installing my HVAC. I never thought I would say this but I actually never had 2nd thoughts about the financial end of the agreement. Why? Because these guys were extremely professional, transparent, communicative, took the time necessary to protect my property (tile, carpet, walls, etc) and very likeable. Everything worked as promised and started cooling immediately. I will recommend this group to anyone I know who needs AC service and/or an install. Thank you Daniel and crew! Excellent work.
Mandy Dominguez
2 years ago
So incredibly impressed with Preferred Air. After a disastrous experience with our home warranty, Preferred Air came to our rescue. Our A/C had been out almost a week at this point when I called them. Daniel came the same day (incredible!) and identified the issue right away. He spent time with his diagnostic tools etc. with the unit to make sure everything was in working order and functioning properly. He even gave me some things to look out for in the unit for the future. So grateful and happy!!! Never call anyone else. Preferred Air is all you need!!
We had a great experience using Preferred Air! Samantha was very professional, helpful, and friendly as she helped me set up an appointment. Daniel came out to our home and helped us with our AC problems. He explained what our problem was in terms easy to understand. He installed our smart thermostat and gave me a quick run down on the set up. He was also very friendly and professional. Any guy that can stand on a roof for an hour or so in the hot AZ heat and still have a smile on his face is the one you want! We highly recommend Preferred Air for your AC troubles!
Blake Rebling
3 years ago
Our air conditioner went out on a Friday evening before a three-day weekend. But, lucky for me and my family, Daniel from Preferred Air came out within an hour, at 8:30 p.m., and got it fixed quickly and for a very reasonable price. Plus he was very knowledgeable and friendly. I highly recommend them.
Suzanne Tariot Sheard
7 months ago
They were able to come same morning and fixed our AC very quickly, low stress and wonderful communication/ service!
Our experience with Preferred Air was excellent. They were very professional, provided a complete quote and explained every detail along the way.
Daniel and Samantha were both a delight to work with and they loaned us a temporary portable AC unit to get us through the Phoenix inferno in the days before installation of the new unit.
I highly recommend Preferred Air to anyone!
Highly recommend Preferred Air! Daniel and his team installed two new AC units - they were on time, done early , respectful of my family and house, and explained how everything worked every step of the way. Bonus that their prices were cheaper than six other companies that gave me a quote. Don't hesitate to call Preferred Air.
Extremely thorough, professional, friendly, knowledgeable, prompt. I had 3 different companies give me a quote for a new AC unit. This is the only company that took a multitude of pictures of the handler and ducts in my attic to show me what they were working with and they drew a diagram of what changes they would be making with the new unit and handler. They were also the least expensive of the 3 quoted, and offered financing. Win-win, in my book. A week after my install, they came out to do a check and adjust any flow that needed it. So far, I'm extremely happy. I would definitely recommend Preferred Air!
We are very happy with Preferred Air!!! From beginning to end this company is TOP NOTCH. From making the appointment to when they leave your home they are nothing but courteous, knowledgeable, helpful and honest. We will always use Preferred Air from now on!
Update 11/3/21 Was having issues with my AC blowing warm air. Seems my thermostat went bad and somehow switched to heat. The guys came out and fixed problem and also installed a new Nest wifi thermostat I received for a fairly decent price. They helped do the setup and it looks clean and neat. Will have them back out in March to finish the work I need previously but was delayed due to COVID and money constraints.
I would highly recommend using Preferred Air going forward for all my HVAC needs. My AC unit leaked through the ceiling of my new build home. My home owners insurance would cover the mitigation and reconstruction but not the AC repair. I had called another well known HVAC company that came out twice. The first person came out literally did nothing and said it was my p-trap was clogged. Second person comes out and said I needed a new main tray and secondary overflow tray. Quoted me a large amount over 2K. Daniel from Preferred Air came out within few hours went into the attic, diagnosed the issue, made a few adjustments at no additional cost. He also was able to determine the builder had possibly damaged the unit during installation and rigged my pans to hide the fact and finally it leaked through. He confirmed the main pan was most likely cracked and offered a more palatable explaination and price for the repair. All at half the price of the diagnostic visit I had previously paid with the other company. A true honest and upfront company that I would use in the future along with my friends. I decided to use Preferred Air based of earlier reviews I had read and decided to leave one myself so other can know they are great company.
Very fast in responding through yelp and arrived quickly!
AC broke overnight and Preferred Air came out on a Sunday morning and had it back up and running within an hour.
Daniel was extremely polite and always made me aware of cost before doing any repairs. Prices were super competitive and Daniel was extremely honest. Will definitely use again especially when I need to replace the whole unit. Also appreciated that Preferred Air was all electronic and no paper garbage. Thank you!
WOW! There is no need to check with anyone else for service and prices. This company IS the best out there! I am amazed at their outstanding customer service. They DO care about you. They are super reasonable with their prices too! They are putting in a new unit for me next week and yesterday my old air stopped blowing cold air, they came out right away and got it working again so we can stay cool thru these hot days before the new one is installed. Love them!
Installed New AC - best prices and hands down best customer service you will EVER experience!!
I am very pleased with the service the company provided on a hot Sunday. When no other company showed up, Preferred Air did. The techs were very professional and pleasant. As a costumer, I received emails and texts when the techs were dispatched or when I asked for some relevant information concerning the repair. Their way of communicating with their customers is really good. Thank you Preferred Air!
Daniel is awesome! We have an old A/C unit that has stopped working on two occasions over the past couple of years, and Daniel has come to fix it both times. He identifies the issue, provides options, and works with us to recommend the best one for our situation. He is friendly, personable, and does quality work. I would definently recommend Preferred Air for maintenance and service. We also plan to use them for installing a new unit in the next 6-18 months.
Preferred Air was fantastic. I have had three other companies come out and all of them either recommended whole unit replacements or guesses at what was wrong and never followed up. Preferred Air was able to diagnose the issues and explain our options. They were on time and professional, the front office was great too. Craig and his team were the hvac techs which came out. Highly recommend this place!
Connie Hutzel
2 years ago
10 Stars, if I could. We inquired on Home Advisor for an A/C company and had a big name company come out first to give us a quote. Then we decided to get a 2nd quote and Daniel w/Preferred Air came out. He spent quite a bit of time discussing our situation and was extremely pleasant to deal with. We opted for a new A/C unit and these four guys showed up a few days later, bright and early on a Saturday morning to begin the install. You could tell they had things planned out precisely - everyone knew where to go and what to do and they worked extremely hard until late in the afternoon in extreme heat. Daniel stayed longer to go over the thermostat instructions, etc. They were all so very pleasant. They returned the following week to make sure everything was working good. They returned again when we asked them to change the dampers a bit. They even came out late on a Sunday afternoon when a storm blew a fuse on the unit. It's never fun to spend money on this kind of thing, but if you have to, I would highly recommend Preferred Air. Thanks Daniel and Crew!!!
Preferred Air, Daniel Hernandez was the most professional and thorough company. Daniel took him time to investigate our A/C issues, made great recommendations and was fairly priced. I would highly recommend them for service or install.
I highly recommend Preferred Air in Phoenix AZ. Daniel and his technician team recently installed a new heat pump in our home. Totally professional in his consultation prior to, and throughout the entire prep/installation/cleanup. He and his team: AWESOME! Samantha in Customer Service: professional, prompt, yes, AWESOME! Thank You!
Matthew Burke
3 years ago
A real top-notch business -- intelligent, reliable, honest, fair, tons of integrity. I highly recommend.
I chose Preferred Air among three A/C contractors because I was impressed with owner Daniel Hernandez's demonstrated knowledge, clear communication, low-pressure approach, competitive pricing (2nd lowest), and his honesty in scoping a project that was less complex (and costly) than I initially thought.
Preferred Air replaced a 2-ton unit, repaired ductwork, added a new return, and replaced my water heater.
They completed the project ahead of schedule, and they were honest about not needing to complete a portion of the invoice, reducing my cost by about $400.
I liked the workflow app/software they used for billing and invoicing.
Lastly, I thought they were to blame for a broken faucet in a bathroom. I contacted Daniel the day before Thanksgiving. He had two guys arrive at my house Thanksgiving morning to see if they could repair it. Once I spoke to them, I realized it wasn't their fault. Talk about commitment to service!
Garo Demirjian
4 years ago
Preferred Air came to repair our air conditioner. We had a different local company out less than a month ago, and the repair wasn’t done, (even though we were told it was fixed). When we had same issues again a few weeks later, we called the previous company back out and was told it was a different problem this time and it was going to cost quite a bit more. We then contacted Preferred Air (from a referral). Daniel offered to come that evening and we opted to take their first appointment the very next morning. Daniel from Preferred Air was on time, responsive, polite, professional and he took and sent us photos before and after. Daniel and his worker even took the extra step to clean the trash and debris that was left up in our attic from the previous ac company workers. Our AC is repaired correctly and working great! We are very happy.
Nothing but excellent service from Preferred Air. Daniel and Fernando are very experienced and knowledgeable technicians who provide great service at a great price. They set up the ductwork for the new AC unit and I will definitely use their services on the new unit install.
Fernando and Preferred Air were amazing! They were able to do a same day appointment to diagnose the issue. Fernando worked on not only the problem, but made sure that everything else with the system was good. My system has never worked as quietly and efficiently. Highly recommend them!
Nicolas Zeidler
3 years ago
I called several companies for duct work and they were the only ones willing to come out for a small job.
Long story short, I was in the attic running cables and tripped and sat on the ducting essentially disconnecting half the house.
I called at night and they were out the next evening to get me an estimate, working AROUND MY SCHEDULE WITHOUT PAYING A PREMIUM.
Daniel H came out and was my point of contact after scheduling the appointment. I didnt have to call the office, he provided his cell phone and was very communicative.
Easiest process with the fastest turnaround time I've ever experienced when dealing with HVAC companies.
We will definitely be doing business with preferred air in the future when we upgrade our old unit in a few months.
Awesome job Daniel and everyone else that helped in the process. Keep up the great work.
We called and they came right out. A/C was completely shot so Daniel brought us a couple of portable A/C units to use until we could get the new system installed. Daniel and his team showed up right on time and you could not even tell they were there. Very polite and professional. Great company to work with.
Excellent expertise and service. Daniel came out to diagnose flow issues and a dying 5-Ton package unit. From the professionalism and conversation I had with him and going through options, we opted to utilize Preferred over 8+ other vendors we received quotes from. As someone who spent time in the trades, the company you pick is more important than the equipment or cost.
We opted to go with Preferred over other lower offers due to the experience. Daniel worked with us on 10 different simulations for the issues in our house, and then when the unit died during a heatwave he quickly pivoted and was able to get our house in AZ up and running with a unit. The workmanship was outstanding, and I felt extremely secure in entering into such a large purchase with Preferred.
We look forward to working with them from here on other modifications to the house. Would highly recommend to anyone, you can't beat honest and high caliber professionalism.
CA Yoga Barre
9 months ago
This company is nothing but exceptional!!! From the day my business opened every technician, owners and admin has been nothing short of fantastic to work with. Thank you preferred air :)
Michael Lembezeder
4 years ago
The guys were on time and worked tirelessly until the job was complete. The installed system is not only efficient and effective, but it also looks great. I also asked for a couple of other items to be done with my ducting and they completed those items with no issues. After the guys were all done, they answered all of my questions and cleaned up any mess that was made. Each and everyone of the people working on my HVAC installation today were helpful and very nice. Overall, it was a great experience.
I wanted to have a second air return added to my AC unit as well as additional insulation placed in the attic. Without hesitation, I called upon my friends at Preferred Air. Samantha, as always, was very courteous and professional in taking my information and getting the team scheduled. I must say, her follow up is second to none! The crew showed on schedule and got right to work. The job was finished on time and with minimal disruption to my day. The team also made sure to clean up behind themselves making my involvement nonexistent. Thank you Bobby, Fernando, Jose and Daniel for the high quality of your work you perform and for actually caring about me, your customer. Preferred Air will be the first thing that comes from my mouth anytime someone expresses a need for a GREAT HVAC provider! Thank you Preferred Air!
These guys are great!! I love the Trust and understanding right off the back with them Fernando was such a great help and explain everything to in full detail his partner as well they were both so Professional & helpful with fixing my AC unit I definitely put them in my phone contact & will be using them again I would not Hesitate to recommend these guys to anyone.
Patti Snyder-Park
3 years ago
Fernando Hernandez from Preferred Air just came to repair and service our unit. One of two units not working for over a week. It is now blowing cold. He spent about 1.5 hours, in and out of this hot Phoenix summer air and got our unit working again. We called on a Friday and Fernando showed ON TIME as assigned, next day, Saturday. Originally, we called our Home Warranty and they assigned a company who took 4 days to show up and three days later we still didn’t have an “approval” answer, no call, or a repair. That’s when I called PREFERRED AIR, from a good recommendation. Pref Air and Fernando are the only AC company we will use from now on. Our units are very old and we will be purchasing 2 new units and installing from them. They are fair priced and excellent service. Thank God for honest people in the business!!!
Patricia Schmoyer
2 years ago
Fernando did an excellent job. He was on time, professional and wore a mask. He communicated exactly what needed to be done and answered my questions. This is a very easy and professional company to work with. Customer service is excellent, informative and responsive.
Aaron Davison
2 years ago
These guys are absolutely awesome to deal with have used them in emergency situations also renos and remodels they always show up and communicate so clearly what the options are for the situation and good honest recommendations. I feel like they’re working on their own home and are super trust worthy. Owner operators and you can tell they care !!! I will continue to use them as I think they are the best AC company in the valley.
Kevin Koladycz
10 months ago
Samantha and Fernando were absolutely awesome and so easy to deal with. You have a customer for life related to all things HVAC! Best HVAC company in the Valley!!
tigerlilly699
3 years ago
We were in a bad situation and needed a company to come out right away. Daniel came to my home within a couple hours of me calling to evaluate and quote me. We couldn’t use our AC until the ducts were replaced so it was really important to have it done ASAP. Daniel and his team came and did the job the same week! My family and I appreciate the hard work and thank them for getting the job done so quickly!
I called for help on Sunday because the heat was out and we were cold. They scheduled me right away, came out, fully diagnosed and repaired my system right away!!
Daniel made recommendations to improve my AC and heat system that were very practical and cost conscious.
No pressure, no hype, very clear explanation of everything in my system. They gave me a full description of how my system works and the Preventive and Maintenance procedures I need to do.
Wow! You cannot go wrong with Preferred Air!
Trust worthy and they go that extra mile to make sure their work is done right.
I am 100% satisfied!!!
Daniel and the people at Preferred Air did a great job looking at our system and installing a new grate that increased our airflow. The charges were very reasonable and we would absolutely do business with them again.
My ancient AC units finally died and I used Preferred Air to replace them. Everything was perfect! Always on time, always gave me a heads up when they were coming, 100% professional, extremely thorough, gave me lots of options, answered all of my questions, left everything clean and tidy. They really over delivered. So glad I chose them!
Roger Williams
2 years ago
I called Preferred Air to replaced my air conditioning unit. They not only replaced the unit they also made improvements to the duct work. My home has never been as efficient and comfortable in the 20 years I have been here. Their knowledge and customer service is 5 Star. I will never call anyone other than Preferred Air for my future A/C needs. They are the best.
Jelena & Jon W
a year ago
We have used Preferred Air on multiple occasions now. The service is excellent, prices are fair, they are honest, trustworthy, and definitely know what they are doing. No need to look anywhere else for your HVAC needs. We highly recommend them.
Shawn Mills
11 months ago
I hate writing reviews but these guys earned more than just my business. I went through almost a dozen AC contractors and these guys won my business. I trust these guys to work on my AC system. I worked with Daniel H. mainly and as a part owner he’s very committed to doing the job correctly and with extreme quality. Their pricing on top of all that was very competitive. I’m an electrical engineer by day and I value data, reasoning and high quality. If it’s worth doing it’s worth doing right. Many if not all of the other companies I had over for estimates were box swapping salesmen. They were there mainly to sell you an overpriced unit and make their commission. Even for the estimate Daniel noticed a huge leak from the elbow to the old unit and sealed it up before doing his static pressure measurement. All the other contractors didn’t even mention or let alone care about it. This was like free work! Just shows how Preferred Air isn’t only there to do business but take care of their customers problems. They didn’t only sell me a very high quality American Standard unit but also did the job right. They added an extra return and supply in addition to converting my unit from an over under to a side by side. This allows the AC to have enough return and not overwork. The static pressure and other work performed was much better than average. I was with them through the entire process. I highly recommend them and found my new AC company.
These guys are on point. Fair pricing, very responsive, reliable, great overall service. In a trade that's very hit or miss on company quality and integrity, these guys are the ones to go to! Very pleased!!!
Amazing job , thorough and so professional (especially during covid) quick to answer and schedule, and valuing past customers. Very fair pricing and only work on what’s actually necessary to repair.
2 jobs done at my house and couldn’t be happier to count on such great company for issues on ac/heater usually dreadful and worrisome. Thank you preferred air
Daniel was very professional, courteous, and detailed. We had him come out to run a whole system check on our HVAC residential units. He didn't just check the outside units. He checked all the ducts, attic, venting, took temperature and pressure measurements as well as photos. I received a full report - which I was pleasantly surprised at how thorough he was. He also had patience to answer all my questions and mentioned maybe to keep the dog inside while the systems dried since he had used some chemicals to clean the units. In addition, he was honest, and said everything was great. Didn't recommend any changes. I really appreciate that kind of service. And if something does fail, I definitely would recommend them.
Our AC unit had to be replaced during the height of summer. The expense of replacing an AC unit is no joke! We took our time and reseached for the best service provider because we knew who installs the HVAC unit is more important than the type of unit we buy. We spent two weeks interviewing 8 HVAC contractors and decided to go with Preferred Air over other top listed HVAC companies. Preferred Air gave us the most thorough inspection of our home and the bid was competitive! They are the only one who discussed about duct system, insulation, proper registers per room and took pictures of the attic to help explain the type of work they will perform. Daniel part-owner is very knowlegable and honest. He sat down with us and gave us detailed assessment and information to help us make informed decision. He never pushed anything on us. Daniel answered our follow up questions and provided us with requested documentations promptly. I highly recommend Preferred Air! CHECK THIS COMPANY OUT! They are Better Business Bureau accredited with no complaints. They did a superb job from start to finish. 3 workers showed up on install day and on time. The wokers are all part owners so they really do care about the quality of their workmanship. Daniel came back few days after the install to make sure our home is comfortable. Our family give Preferred Air 10 stars for the premium installation of our AC unit.
My most recent interaction with Preferred Air was for routine seasonal maintenance. As always, they were professional, fair and transparent. What more can one ask for. I recommend Preferred Air to all of my friends!
This company is the best. Great service provided by professional and knowledgeable people. Could not be happier with my new heat pump A/C a new duct system thanks to the whole Preferred Air team.
Daniel was here within 1.5 hours to fix my AC. He was professional and understood that I couldn't afford a new AC right now but got my old one working hopefully enough to last the summer. I appreciated that he wasn't pushing me to replace my old one right now. Nice guy and a great asset to your company.
Matthew Burdick
10 months ago
Honest, reliable and quality HVAC company. We highly recommend and will continue to use Preferred Air for our future HVAC service. We asked Preferred Air to give us a quote on a new AC system based on a referral and positive online reviews. They explained the options and some modifications to our air ducts that would improve the circulation in our home. They were the best price for the unit that we wanted and we were exceptionally pleased with the quality of work performed. They showed us the pictures of the work performed in the attic and explained it to us.
We just moved down to Phoenix and saw videos of this company sharing helpful tips to people so we called them out to do a regular service.
Their tech is extremely knowledgeable and honest. The pricing is also extremely fair.
They didn’t try to push anything unnecessary on me which is very rare these days.
Cathie Sterling
2 years ago
Exceptional service during a week experiencing extremely hot weather . Preferred Air diagnosed the problem within minutes and installed the part with a 2 year warranty. They kept me informed of my appointment and worked it in sooner than promised.
Honest, On-time, professional and they did an amazing install. They cleaned up their work and left my home cleaner than they arrived. They removed all the old equipment and hauled it away. The entire process was sooo easy and stress free. They were so efficient that my wife didn’t even hear them working in the attic while she was working from home. I highly recommend them.
Denis Bechen
10 months ago
Very professional installation, good price and they followed up with us after the installation. They were always respectful of our time and were normally early rather than late.
Lisa DeLuca
10 months ago
Top notch, did everything as expected. This company has excellent customer service and integrity. They went above and beyond expectations. They do not use a high pressure sales pitch. Listened to my needs, everything from helping us select right unit thru installation went smoothly. Always answers phone and answers questions, prompt quality yearly maintenance. I would recommend this company to anyone, that wants to deal with a trustworthy company. Preferred Air bravo bravo.
Bridget Smith
2 years ago
Craig came out on a Saturday afternoon within one hour of calling him. He was extremely knowledgeable and helpful and fixed our AC quickly! I will definitely call him again for my yearly tuneup. Priced well.
I would highly recommend this company for your AC and heating installation/repair/service.
They installed a new unit for us and we were very happy with all the steps of the process. They are honest, reliable, very knowledgeable and provided a great customer service!
I will definitely recommend this company to all my friends and family.
Thank You Daniel and your team ! We appreciate the great job you did!
Angela & Jason
The service Preferred AC supplied was outstanding. Their technician, Fernando Hernandez, kept me informed on what the issues were concerning the A/C equipment. Fernando answered all of my questions and pointed out a weak areas. I will definitely be using Preferred AC in the future.
Daniel Hernandez was great very professional, show picks before and after the work, great company quick response and very kind on the phone thank you Samantha , I will recommended to anyone.
Fernando Hernandez was super nice very professional he explained in details everything he check, numbers, levels you named, he was very honest and that what makes this company is the best, I had deal with other companies before and all I can say this company have the most professional, honest people and the best prices.
Business Email
10 months ago
7/2020 thru 4/2021
First, let me say, If you are planning on having your Ac/Heat-pump System Repaired or Exchanged for a New One”…these guys “Preferred Air” should be your First and Only Choice.
They installed a New 5 Ton System AC/Heat Pump in 2020 when AZ Temperatures were Extremely High/Dangerously Hot, and it immediately provided the relief my Family and I needed for several years; but could not afford it prior to being told about Preferred Air. Likewise, there “Expertise, Experience, Training, Knowledge and Selection of Units, plus price to Install or Repair Your Unit cannot be matched by any other Reliable AC/Heating Repair Service in the Phoenix Metro-Area. Also, I do not normally write or provide “Reviews” because my Situation and Service may not be what some-else my experience. HOWEVER, THESES GUY”S ARE GREAT AND SO ARE THERE PRICES…… JH...North Phoenix
Oh Boy, I can tell you that's the people at preferred air are great. I met one of the owners a while back referred him to friends and relatives because I didn't need any service. Would you know in the middle of the night I had a problem they were here the next day, to get me up and running again. It is great to know the people that go out of their way you get you taken care of special thanks do Daniel H. and to Fernando G.
I am extremely pleased to have found Preferred Air. As I told Daniel, he is my new A/C man! Not only was Daniel very thorough with the diagnosis he game me of my A/C, but he was very generous with his time in explaining what he had found and giving professional suggestions on how to move forward; he was at the house for well over 2 hours! Daniel is a true professional at his job. He not only is he quite knowledgeable of his field, but it's obvious that he enjoys his work and is willing to go the extra mile to help and please his clients.
Super easy to schedule! Prompt replies and excellent communication from the entire team! Answered all my questions and concerns, advised next steps for optimal maintenance going forward, followed up to see if there were questions! Great pricing, easy to pay invoice online! Great experience! Would highly recommend.
Steve Padilla
2 years ago
Preferred air install a new 4 ton split ac for me. From the start of the process they were alway on time professional and communicated very effectively. I would not hesitate to recommend them to everyone I know who is in the need of any air conditioning needs.
Daniel Wilson
2 years ago
My short review of Preferred Air is: high quality work. I'm not interested in buying a new AC unit for many years, and with the preventative maintenance of Preferred Air, I am confident I will get many years out of my current AC unit. When the day comes to replace it, I'll happily use Preferred Air.
Preferred Air was honest! AC had a warranty - the other 2 companies I received estimates from never mentioned a warranty. They recommended full replacement. Preferred Air repaired and were reasonable. Highly recommend using them.
Quincy Richter
7 months ago
They have been out twice to my home over 2 years, both times they were fast, communicative and professional with their services.
They were communicative, punctual, fast , efficient and clean up was great. Great before and after photos. Looking forward to a lower electric bill and dust free home. No interruption to my normal day at home whatsoever. Thank you for great service.
Price was a little steep, but beats having to shop for a cap for the compressor. 5 year warranty on the part, very good overall. ?
Linda Bluth
10 months ago
We had a power outage on 8/20/20 at 7:30 pm until 3:00 am. When the power returned, my mini split upstairs in my loft did not have air flow. I went on Preferred Air, just send a text/e-mail, not expecting a response. But, 3 seconds later received a couple of texts letting me know someone would be out the next day. Fernando came out early afternoon and fixed the issue. I am so grateful I had initially purchased my mini split ductless air conditioning unit from them in 2018. They are so easy to work with and knowledgeable about their products. Thank you Preferred Air.
Cheryl Norris- Roberts
2 years ago
Daniel is such a nice guy he came over and checked out my heating system and explained to me what need to be done. I just love preferred air they always come through for me. I wouldn't use anyone else for my air and heating needs.
Very professional, cleaned drip pan and cleared condensation pipes and drip pan in attic, averted a crisis..the pan was full of rusty water and pipes were clogged for ac handler. My unit is on the ground, no other company ever checked the handler up in my attic! Im very thankful that Daniel was so thorough
4 Guys showed up to my house, each with a friendly smile. They individually took the time to answer all my questions and better yet took interest in me personally. After they left I felt like i not only have a great AC crew but made new friends in the process. I would would recommend them to anyone! THANKS PREFERRED AIR!
Preferred air is awesome! They were able to come out the same day, within hours. They sealed a leak and fixed a circuit board issue. They are well priced, fair, and honest. I highly recommend them!
I was so pleased with the pleasant and easy process of scheduling within a short time, and the on-time arrival and the efficiency of the work. The installation was perfect. The price point was great. A job well done! I highly recommend this company.
Laura Glenn-Widder
a year ago
Very good place to get a new AC. They came out and gave a very through inspection before giving me a quote. Prices are very competitive with other companies. This company seemed to be a smaller company and gave more personal care than the bigger companies. Very pleased with the service. I would recommend them to other people.
Our ac went out and we came across this company on tiktok so we reached out to see if they could help. They were willing to come out that night even though it was after business hours (quoted me a service fee of 129) or they could come the next day(89.99). They were on time and got right to work. Took him less than an hour to get it blowing cold again. We will definitely use them again and recommend them to others
Just had Preferred Air service my A/C unit that starting blowing hot air at night. They were on time, communication was very smooth and very knowledgeable of what they were doing. They fixed my A/c in less than an hour! Would definitely recommend them.
Laurie Helgeson
11 months ago
Preferred Air is one of the most professional and service oriented companies we have ever had the privilege of hiring. They were recommended to us by our Builder for the remodel of our new home. Daniel and his associates completely replaced our entire A/C system and did a fabulous job! Their service of the system has been outstanding. We highly recommend them!!
Laurie & Grant Helgeson
This company was very responsive to my AC needs.
Came right out early next morning.
Found problem... called and ordered part, and back the same morning...repaired quickly.
Very professional....very reasonable..
Will use them again for future issues.
Thanks guys...you were great!
We had an ac unit we knew that would need to be replaced soon. The old unit was nearly 25 yrs old. We also needed to have the hvac system replaced We had shopped around with more than five vendors. The guys at Preferred Air were professional, able to explain the process provided a very competitive pricing, speedy in their work. The guys stated that that would be back in 3 months to follow up they called and were promote and professional . We would highly recommend the guys for any hvac work
Jennifer Woodruff
2 years ago
Daniel was awesome, I called preferred air to make sure a/c is working correctly due to loud sounding noise that didn't seem normal, he checked a couple of things and preformed tests. And nothing was really wrong, I just have an old model and it happens. Thank you Daniel for reassuring me it's ok and I can run my air.. I feel better knowing it's not going to burn up and cause problems if I do..
I was recommended this place. Due to issues earlier back in April / May when I tried to get my unit checked for summer they kept moving the date. Then I finally got a date and had to cancel due to a health issue. Called today to try and reschedule and was told by Samantha so sorry but they are too busy with other customers and will only come out if I have an issue with my unit. That's why I wanted them to come out to make sure I don't have issues. Was also interested in getting a quote for a new ac unit all together which was ignored. My suggestion to other consumers is find a company that has time for you and wants your money.
I heard of them through a friend. Wonderful customer service. The technician was very knowledgeable and proficient in the field. I had a repair that another company had quoted me with an outrageous price. It turns out that it was a simple fix and i did not need the other services the other company wanted to charge me for. Honesty is the best policy. I would recommend them to a friend.
Jeff Bunting
11 months ago
Very professional and knowledgeable
with excellent quality of service. Preferred Air is my go to HVAC/Heating needs and service. Highly recommend
Audrey Gjesdal
2 years ago
I had a complete install of a new Heating /AC unit as mine died in the heat of the summer. I really like their Professionalism and the fast response. Great front office and very good technicians. I highly recommend Preferred Air .
Martin Armenta
3 years ago
Preferred Air met my expectations. The arrived on time and quickly diagnosed the problem then offered a fair price for the repair. The repair was completed the same day while they were already there. I would highly recommend their services.
Brenda Macias
10 months ago
I Highly recommend Preferred Air. I would like to compliment Fernando, Daniel and Bobby on their diligence, expertise and honesty. The receptionist was super nice.The whole team is awesome! Totally satisfied.
Richard Saldivar
10 months ago
This is the second time that I have used Preferred Air. From the person answering the phone and getting it scheduled to Daniel the technicial that came to my house were friendly, professional, clear in their communicaition and fast to respond.
Richard Richie
3 years ago
I have been in the construction industry for 46 years, 26 years is a commercial project superintendent, 8 years as a commercial concrete Mason and frame carpenter for 12 years. My home was constructed in 1987 and time had taken its toll on my existing ductwork. An APS energy audit recommending ductwork should be either repaired or replaced.
After reviewing available contractors to replace my existing ductwork, I selected Preferred Air. Preferred Air workers arrived on time, were friendly, knowledgeable, and maintained a professional demeanor during the replacement process. I am quite satisfied with the quality of the craftsmanship and the cost to replace my duct work. I would highly recommend Preferred Air for any of your homes' air-conditioning needs.
Most sincerely
RL Richie
PS
I also received a 10% discount from Preferred Air for my military service.
Gretchen Mannelly
a year ago
Fernando got our AC working again within an hour of me contacting Preferred Air. He also made our AC more efficient and was affordable.
This company was great! Very professional, completed the job in a timely manner. They explained what work was needed in easy to understand terms and were fair on price. Highly recommend!
Julie Livingston
2 years ago
Preferred Air was prompt, courteous, and very professional. They performed our required maintenance and service in an outstanding manner.
We highly recommend this company to others in need of service on their air equipment system.
Shane Badgerow
a year ago
Daniel and his crew did a wonderful job. We couldn't be happier with the install of our new ac unit and service we got from them.
Randy Ritchie
4 months ago
AC service heater maintenance 1122 2022. Excellent service on-time great work highly recommend Preferred Air.
Preferred Air did a fantastic job replacing our A/C unit and new ductwork. Competitive price for a difficult job. Friendly, efficient, proffesional, and experienced crew. I highly recommend.
Christopher Brown
a year ago
The folks at Preferred Air are seriously awesome! Thank you Daniel and Samantha for your great customer service, we are absolutely loving our new Bosch Heat Pump!
Daniel and Preferred Air was AMAZING!!! Our a/c went out and Daniel was quick to respond and he went out of his way to make sure we had the right unit and that it was installed as soon as possible. I can’t thank Daniel enough.
Kent Millward
3 years ago
Great service and follow up for a reasonable price. They cam out early the day after Christmas when my heater was blowing cold air. Will definitely use their services again in the future.
Daniel and his team were excellent. Professional, helpful, dependable, and understanding...They have gained my trust and respect. I would (and already have) recommend them .
Jacob Holguin
3 years ago
Daniel was very professional, on time and honest. Great work a/c is running like champ. Highly recommend Daniel and Preferred Air for any a/c job.
They diagnosed a capacitor to be faulty and did a tuneup within 24 hours of the call to look at it. I would recommend Preferred Air to freinds and family.
Preferred air texted me letting me know I have an appointment with Daniel. The text also included a link with a detailed description on what he was going to be working on. Also texted me when he was in route to my house. It’s nice knowing that. I recommend Preferred air. Clean and Professional.
Camilla Liddell
3 years ago
Very professional, ethical, reliable...goes the xtra mile and more for customer satisfaction!!!! HONEST PEOPLE AND CARING!!!
Hard to find contractors today with pride in their work. Daniel especially amazing person and tradesman. GREAT TEAM
WOULD RECOMMEND THEM HIGHLY!!!
paul baumgartner
3 years ago
First off, I have been in the hvac field for 40 years, now to old to do my own work. These installers are too notch and they know what they are doing. Before they knew I was in the field, I asked technical questions, Their answers were spot on. They did a terrific job installing equipment
These guys are great! Professional, knowledgeable, responsive, easy to communicate with - not only was the job done as expected but they left the house cleaner then when I gave it to them. Highly recommended.
Today I have technician Craig Gusse check my Ac unit I was so amaze how professional and quick did the diagnostics I told him I will be calling back when my ac unit need replace he told me an honest answer. I just cant believe some other ac company wants to change my unit but Craig was honest that my unit is working still no need replacement Im so happy I called Preferred air all the reviews I read about this company was real Im extremely satisfied. I myself works for customer service If your honest to your customer they will spread words to the rest about you and your company so It made me feel happy that I do the same when I dealt with customer.I lm definitely keeping this ac company and spread word how good Preferred Air company is to other customer I meet.Keep up the good job Craig thank you so much for being honest.
Great company to work with. I can't say enough great things about Daniel. He has gone above and beyond my expectations. I highly recommend Preferred Air.
Grant Triplett
2 years ago
Daniel was great. He arrived on time. They called the day before to confirm the appointment and the timeframe he would arrive. He provided us a debrief of his findings of the bi-annual tune-up.
Teresa Sullivan
a year ago
Love this family owned company. Always honest, Always reliable and always professional and courteous !! They are my go to for all HVAC ! I am confident to recommend them .
I love Dan and forever will. He does an amazing job!!
Chris Martinez
a year ago
These guys were great. Same day service. Thought my whole system went out. I would have believed them if they told me it needed to be replaced but turned out to be some minor and my AC is up and running again.
35314360509
10 months ago
Preferred Air has been my goto AC service for the past 4 years. Knowledgeable techs and professionalism for all my AC needs. I highly recommended them.
Daniel came out to do an AC checkup. Inexpensive check-up and good advice on what maintenance we need to plan for in future.
Ashley Muszynski
a year ago
Great customer service and fast responses to questions. We were given very xlear plans of what to expect and time frames of work being done. We felt very taken care of from start to finish! Would definitely recommend.
Marika Cunningham
2 years ago
The technician that came out did an excellent job. He was on time, communicated well what he was working on, and was able to complete everything the same day. Definitely would recommend to others.
Peter LaCombe
11 months ago
Preferred Air are the people to call! They are honest, keep their word and above all, it's their professionalism! Please be sure to call them if you have AC or heating problems. Like me, you'll be very happy you did! I know what I'm talking about, because I am a retired Licensed General Contractor in the State of Arizona! Ask for Daniel, and tell him Pete sent you.
It’s surprising how well the company does as far as communications, care and being able to send a very good technician out the same day. I have used other businesses that have not been near as efficient and friendly
This company is awesome! I got AC right away, we needed a new unit and Daniel made it a super easy process for us and was extremely helpful. Wouldn't go anywhere else!
Preferred air has always been professional, personable they know their stuff and they explain it well. Family run business that is totally top-notch..
Nancy Ramirez
2 years ago
Very fast response ! Called in at about 7 am and daniel was able to come diagnose our AC unit just a couple of hours later.
Also took time to clean the ac unit coils.
This company is amazing, honest, and efficient. I cant thank Fernando enough for the quick response and thankfully easy fix!!
Wonderful experience with Daniel and his team. We are very happy with the pricing and recommendations; would highly recommend!
Awesome service!!!! Guy that came to us actually lived a bit close to us and got here almost 20mins after I got on the wait list. Super nice, taught is some things incase anything goes bad. So happy I picked this company to help out!!! Would definitely recommend it to anyone ??
Eden Andrade
10 months ago
We would definitely recommend Preferred Air. We were actually referred and we were not disappointed. Professional and customer oriented. They provide you with all the details needed to make an informed decision while also offering fair pricing on their services and products.
Great service. Very responsive. Our unit is functioning much better now. The house is cooler and the AC runs less during the day. Great job!
I definitely would recommend using this company! They were very efficient and were able to find my problem very quickly. They are very detailed and communicate very well. The prices were fair and I will definitely be using them again!
Dave Jedynak
3 months ago
Always on time,great people.
Mary Fennello
2 years ago
I have not hired them yet but if I go forward I will! The initial contact responsiveness and professionalism was great! Price seems fair.
Amazing work. I would recommend Daniel and the company to any of my friends
they are on time and attentive to details. I highly recommend them
Nice work! Very organized company. Love my AC & nice payment plan. No worries here. Thanks Daniel!
Excellent customer service and great prices. I will never call anyone else for our two homes' AC systems.
Michelle Price
2 years ago
Daniel did an excellent job and I am glad I was referred to them. I know they will keep my systems up and running through these brutal Summer's!
Charles SMITH
3 years ago
Preferred Air responded to my house very quickly and was able to diagnose the problem with my heat pump within a few minutes. Thank You Preferred Air and the tech you sent out.
Company I thought was good, was totall wrong about them. The owner Daniel got upset and refused business after my wife found an AC company that charged less to fix our rental (as we all would do when budgeting).
I have used this company and paid them for their service. Do not use another company to get a quote and or get fixed. Daniel will make sure to ban you. I see the way he treats us military veterans as nothing. I trusted this company to only allow them to ignore my calls and put a note on my account to refuse service and or call Daniel.
please be aware and go with someone else that's fine with shopping around. Here is text from Daniel, the owner, when he got upset with my wife finding someone else after his employee Fernando told us it needed a whole unit.
Daniel and his team are always so amazing! So quick to come when theres an issue and describe the issue. Super friendly and professional
James McDaniel
a year ago
Preferred did exactly what they promised to do, no surprises! They were always on time, very professional , knowledgeable, friendly and followed up on their work. Jim
Taylor Thatcher
3 years ago
Very professional and punctual outfit. The guys were the best and I would recommend this company to anyone, you can't go wrong with Perferred Air
Anthony Caiazzo
3 years ago
Very detailed, transparent and great quality control. Went above and beyond to provide excellent customer service. Will continue to use on my rental properties.
Daniel and Fernando were professional and knowledgeable look forward to seeing them again.
Had a great experience with Preferred Air. They were at my house two hours after me calling them for service. They were able to fix the issue the same day.
Matthew Downs
8 months ago
They do a great job and are very helpful!
Tech was on time and professional.
Thanks Daniel. Really appreciate your rapid response & knowledgeable approach to my service call. Definitely will keep you in mind when we need any further service or system replacements
John Gardiner
4 years ago
I had heat pump installed by Preferred Air. Excellent customer service. Very knowledgeable and answered all my questions. You won't be disappointed!!!
Upfront and honest. Felt very comfortable with them doing the work. Daniel was great
Diana Wheelock
3 years ago
This is my third interaction with Preferred Air since I moved to Glendale. These guys are so good and reliable and always there when you need them.
Benjamin Krebs
a year ago
Great business that ha s maintained my two AC units well. They work with you to tell you what is needed for maintenance now and what might be coming up.
Brian Thompson
4 years ago
Great service with honesty. They were quick to come out for my emergency service and got me in the right direction for repairs. I'll definitely call them for my next service.
Preferred Air came to my house, did a quick assessment and explained the best options that would be beneficial and they did a good job
Stephanie Hiller-Slezak
4 years ago
Very thorough and trustworthy. We have been very happy with the work and repairs that we had done at our family restaurant. Comedor Guadalajara.
Loren Siekman
3 years ago
Very responsive; handled more than 1 problem ac unit this summer in extreme temperatures. Everyone was very helpful and pleasant to work with; highly recommend.
Michael Preston
2 years ago
Fast and friendly. Found the issue really quick and replaced with upgraded part. Never had any issues with this company. Love them.
Loren Siekman
3 years ago
Very responsive, totally professional, I’m totally me satisfied! Turnaround was very impressive. referral by Neighbor.
Gwen Jordan Hubbard
3 years ago
The Technician we had yesterday was probably the most thorough one we have had ever since our a/c has been serviced for the past 3-4 years.
Gina Hernandez
5 months ago
Great Service!
Connie Robichaud
4 years ago
Daniel was very professional and thorough and provided good feedback on steps to improve our A/C performance
They are timely, efficient and courteous. We have always had a great experience with Preferred Air.
The only air conditioning company I trust. Honest, friendly, professional. No upsell. Patient.
Carolyn Cogdell
2 years ago
We have always had excellent service from Preferred Air. They’re always on time and very efficient.
michael fisher
2 years ago
Very professional, I felt they were very honest and upfront about everything, very pleased with their work , Highly recommend them.
They tuned up my AC like no other. Highly recommended! Can't wait for my next service!
They installed a new heat pump for us. They were not the cheapest but they were the most thorough. They were there on time and also finished on time.
Elizabeth “Lisa” Rodriguez
4 years ago
Honest, dependable and the only company you want to do business with. I typically don't do referrals but this company takes care of its customers.
Dorothy Coronado
2 years ago
Thanks to this company who provides excellent service. We had routine maintenance service and the technician was professional, efficient and courteous.
I'm very impressed by Preferred air,From the start to end and in between.Done old school way,just how I like it.Thank you Daniel Hernandez.
Talia McDemott
2 years ago
Super honest and thorough. I appreciated the ability to communicate via text, phone, and email. Would highly recommend.
Mark Wdowiak
8 months ago
We have tried all the rest and Preferred Air is absolutely the best A/C service and repair Company in the Valley!!
Excellent HVAC guys, very knowledgeable and went above and beyond to spec out and put our job together. Thanks Daniel for everything Bill Easter
Kent Armstrong
a year ago
These guys are friendly, professional reasonably priced and always will let you know when they will be there! Five Stars
I have always been please with them and Daniel came out. Very polite and professional.
Bradley Hintze
a year ago
Very nice and professional. Explained everything being done in am easy to understand way.
David Breecher
2 years ago
Great work & attention to detail as always.... I will always recommend them when family & friends ask for help.... Awesome Company & Great Crew... Thank you Daniel
John Hensler
10 months ago
Very thorough and professional. Denifinitely recommend.
Rafael Salinas
3 years ago
Tech were there at the time they said and were finished by the time they projected. They did a great job and are very friendly.
Helen Fernandez
a year ago
Very professional
Looking forward to this company servicing my AC
Mike Thornham
2 years ago
Very Professional. On Time with install schedule. Cleaned up after themselves, no mess left behind. Plan to use again.
Did a great job , same day , commercial duty , knowledgeable . Straight shooters , no BS !
Like their Service. On time on scheduler, great idea on help fixing issues instead of just replace system.
This was a GREAT experience. Professional, honest and reasonably priced. Thank you!
Rich Fischer (Sputter Rvr's)
3 years ago
Quick, on time and honest. Really like the text updates as to appointment time and on the way status.
Michael Selmi
2 years ago
All the positive reviews are true. Excellent and honest company.
Great, friendly service. Highly recommended.
Dorothy Pippins
a year ago
Explained all that was done and ways of preventing other repairs
Only air conditioning company I would use . Honest , professional and reliable.
efficient friendly service every time.
Cherryl Hofstetter
3 years ago
Quickly responsive, maintained communications, nice price too.
Carolina Hernandez
2 years ago
Great work, very informative and thorough great pricing!
Daniel Dickson
11 months ago
They're good at what they do and are just good people... period!
These guys go above and beyond to make sure that everything is good for the customer.
Responsive scheduling, professional and friendly technicians. Thank you so much!
Larry Rebling
2 years ago
Always good service with Daniel!
Larry Rebling
Very quick to respond and fix the issue.
Wonderful family business, highly recommend!!
Nichole Sepulveda
2 years ago
Fantastic customer service!!! HIGHLY recommend!
Took care of problem very quickly
Great job
Shailesh Tiwari
2 years ago
Good guys. I recommend them.
Awesome customer service!
Judy VanHaecke
2 years ago
Highly recommend.
landon menking
a week ago
Both Daniel and Fernando are complete professionals. They installed my new A/C and quickly worked out any quirks with the unit and came back a couple of times to follow up and make sure I was satisfied. They are always prompt in returning my phone call and go the extra mile with everything they do in their check up and maintenance. I highly recommend them to be your a/c specialist! Heather in the office is always cheerful, kind and helpful.
So thankful for Preferred Air! Our a/c unit was leaking water into our house and they quickly came and were able to solve the problem! Really friendly and great about up front pricing.
Phillip Alvarado
3 days ago
Danny is friendly, professional and does excellent work. Never tried to upsell, and is focused on customer satisfaction.
Preferred Air became our preferred provider of AC services. They helped keep our old system running as long as possible. When it finally went out, they lended us portable AC units while we located the right unit. Installation took only a half day. The staff was competent, friendly, and fast. When we had questions, the owner is always eager to help. The one year maintenance check was smooth and gave us continued confidence that Preferred Air was the right choice for our home. We strongly recommend them.
diana castillo
3 days ago
Great company, Fernando has been excellent knowledgeable, personable.
Fletch Fletch
2 years ago
Wes Sjoholm
10 months ago
Veronica Howard
2 years ago
Margarita Correa
2 years ago
Michael Swift
3 years ago
Gloria Thompson
a year ago
Sharon Cottingham
10 months ago
Patricia Valle
2 years ago
Kimberly Curry
2 years ago
Margarita Hernandez
3 years ago
Martin Aparicio
5 months ago
Michael Leeth
3 years ago
Mychael Jenee
3 years ago
Sogol Homayoun
a year ago
ben butwinski
8 months ago
Ourea Limited
2 years ago
Jennie B Paredes
3 years ago
Madisyn Webb
3 months ago
Idris Roberson
2 years ago
Symphony Ivory
a year ago
Audrey Laffan
3 months ago
nadine wasnik
2 years ago
Jackie Quilacio
a year ago
Joseph Angelo
2 years ago
Lindsay German
4 years ago
Chris Guenther
2 years ago
Frederic Ntuye Kabogora
3 years ago
Anthony Pietrini
2 years ago
Mary McCluster
5 years ago
JONATHAN ALVAREZ
a year ago
Antonio Hernandez
5 months ago
Terry Werlein
10 months ago
Tiffany-marie Toribio
2 years ago
Eileen Polito
11 months ago
Carolyn Curcuru
10 months ago
susan copeland
10 months ago
Matthew lysdal
2 years ago
Dawn DeCelles
2 years ago
Andrea Hernandez
a year ago
Don McWilliams
3 years ago
Brenda Serrano
2 years ago
Christian Teston
3 years ago
Mike Garland
10 months ago
Richard Garcia
3 years ago
Mitchell Arthur
2 years ago
Elizabeth Valenti
11 months ago
Michael Gilman
a year ago
Reginald Johnson
a year ago
Kelly Balfour
2 years ago
Gary Jefferes
3 years ago
Gloria Flores
2 months ago
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