Best Commercial Residential in Phoenix AZ

Doan Restoration was a great help to a horrible accident of water in my home. Chandler was very professional and friendly on each visit. He explained everything they were doing and showed me all of what he found. Doan Restoration also helped in fighting the insurance company to help make sure this was covered. Thankful for all that they did to help in this not so fun process.

These guys are professional and explain what they would do before beginning. Showed up on time and cleaned up when done. I would highly recommend them.

Recently SERVPRO helped us mitigate a water problem we had in our home. Their representative did an excellent job of explaining why and how they would remedy our situation and provided the expected cost ahead of time. He did an excellent job in his explanation and the company did what he said they would do. He further showed us results as they were accomplished. We would recommend SERVPRO in the future.

Thanks to Chrystal, Jeff and CeeCee for coming up late on a holiday weekend to do the cleanup. I appreciate your hard work

I called Cesar on a Sunday. He picked up and actually stopped by an hour later to check out my project. He showed up the next day to re-drywall and re-texture an arch I had removed. He and his colleague were professional, kind, and courteous. It was a small job compared to other projects but he was responsive and took care of me and my condo. They made it look like nothing ever happened and cleaned everything up! I’m very thankful to have this done and thankful to work with honest, reliable, trustworthy people like Cesar and his crew. If he can take care of my small project , I’m sure he’ll do the same for the big projects too! Water Fighters to the rescue!

On Thursday, June 4th, 2020 we came home to a flooded home due to the toilet water supply hose breaking. I called Arizona Fire and Water to come and do the cleanup. Their reviews seemed rather good. Although we had to relocate to a hotel for the next five days, we felt confident that they would do a good job. We handed over a set of keys for them to use. They told us that they would be using a lock box on our house. On Saturday morning I returned home to pick something up and I had forgotten my keys at the hotel. I called my partner to tell him to call AZ Fire & Water to get the lock box code so that I could get in. To my surprise, they had not locked our home and I was able to enter without my keys. Anyone could have walked right into our home once they were gone. We informed them of their HUGE oversight as well. Upon entering I noticed items missing as well as damaged. They did inform us of damaging our bookcase which was unrepairable, but they did not inform us of other damage.
Once payment came due our insurance company requested verification for overcharged services and materials. AZ Fire & Water would not comply. This information was requested at least three times. Every time they did not respond. One of the fees was for HAZMAT PPE. We were at our home for a few hours before we left for our hotel on that Thursday and did not see one employee of AZ Fire & Water doffing HAZMAT PPE. I work in an industry in which I knows what this is. Jeans and shirts are NOT PPE.
Once they determined that our insurance company would not pay the $1500 overcharges, they came after us for payment. We told them that they had the chance to get paid. They threatened a lien on our home. I expressed that if they tried to do that, we have enough evidence to defend ourselves in court. I had to file a police report for my missing items as well, as they are valuable and very sentimental. They have not to this day replaced our damaged items or compensated us for the items that came up missing.
I would NOT recommend this company.

The device was amazing! They were respectful and on time. Mr Ricardo Chavez the tech was very professional and cordial and he answered all the questions we had.

My name is Gloria and I love working at Servpro. Really warm working environment and love all the staff ?

Markell was extremely professional and a pleasure to work with!

We came home from vacation to find a toilet leaked all week. We called 1-800-Water Damage and they came out within a couple hours and helped get our home dried out. Nolan was very helpful and professional. Would recommend them to a friend and will use them again if we ever need this type of service again, hopefully not :)

Did fantastic work on what needed doing! Definitely recommend!

The team of Caleb and Jose were great. They acted quickly to set up there equipment to check for asbestos, and also keep the room dry. They were really polite in answering all my questions, and there were a lot. They called me back when they said they would. Their professionalism and politeness were outstanding. Keep up the good work!

Work was completed in a very thorough and professional manner. They Vacuumed And cleaned after removing wallboard. They communicated During each step of the work. They were also polite and respectful.

Great service above and beyond my expectations. Nasur showed up the same day I called , quickly assessed my issue and recommended next step and resources to get the problem resolved! Excellent job! Than you so much.

Clearly the owner doesn’t know they’re left from right and all he cares about is his bottom dollar!

This company will LIE TO YOU

The company was professional. They protected the area they were working in with plastic so it doesn’t spread dust all over. But... They tear out Sheetrock out with no regard to how it’s going to have to be fixed. Ended up costing us more to fix their “ripping” down the drywall instead of cutting out sections.

Be careful if Todd does your job, he’s known for charging to use top quality material but puts the cheapest products on the houses to make a personal profit .

This was such an awesome company to work with, when I called them up they were able to immediately assist me. If anyone needs fire damage cleanup I would certainly refer this company to them.

Greg and Dan were fantastic in assisting me with my water damage clean up.
They communicated with my insurance and made a chaotic experience more manageable.
I highly recommend their service if you are ever in need .

We booked this mold removal company for the service. These people are true experts when it comes to removing mold. I will be recommending their service to all people.