Best Drain Clog in Charlotte NC

Jason and his team are professional, courteous, prompt and honest. I would highly recommend JP's services! -- Jamie G.

BEST AROUND HANDS DOWN!!!! Tankless water heater install, Highly recommended Queen City was professional and provided quality service for our plumbing needs. Customer for life !

Gas streetlight replace burners

Great service by Tyler. He showed up on time and quickly resolved our plumbing issue. He is a very good representative of his company.
We are extremely happy with the work of Charlotte Plumbing and will definitely use them again.

Install tankless water system

We've used Option One a few times now and Logan has been great! Highly recommend!

Requested service on line with no response. Chatted with their support on line who who did not understand the issue but directed me to call the office. Spoke with agent who said they would have someone out at the end of the week. The tech did not show, no call from the company, completely ignored.

TJ was on time, professional and gave me several options to achieve my desired result. His service was exceptional. Based on today's experience, i will call Rapid-Rooter if I have any future plumbing needs. -Melissa

On January ,2014 we had a shower knob leak when the shower was turned on. We first went to Lowe's and they gave helpful advice on how to fix it as a DIY. We could have done that and saved a lot of money but due to the complexity we decided it best be left to the pros. Going through the yellow pages I called a smaller plumbing company which charged a $95 fee just to get an estimate! Figuring that to be ridiculous we called Roto-Rooter next and the operator kindly informed they do not charge for an estimate. She was very polite and personal and she seemed to have a natural gift for calming people in a potentially financially overwhelming situation. She told me a service tech would be over that morning! She thanked me for being a return customer. The tech, Ronnie Suggs was very kind and respectable and the fact he was a former Army infantryman heightened my confidence in his ability to get the job done well. My wife and our medical service dog Scarlet (who is very protective about strangers in the house) also liked him and we all had confidence in him! Sure enough our shower put up a bad fight with him which he did not back down from! His determination paid off and our shower is now fixed. Mr. Suggs spoke well for the company and we are very grateful for the service! Very kind thanks!

I have not needed a plumber since moving to the area four years ago. I didn’t know who to call when the pilot light went out on my water heater. Fortunately, my choice in calling Charlotte Plumbing Masters was a blessing. Jordan arrived to my home within the hour of my initial call. It actually felt like I called to make the appointment and Jordan was at my door. He was very knowledgeable, but even more than that, he was very kind. He explained everything he was doing and what actions I may have to take in the future. — I will most certainly use Charlotte Plumbing Masters again should the need arise. — Thank you Jordan! Thank you Charlotte Plumbing Masters!!!

I had a great experience with Ritchie Plumbing. Fast, dependable, and very expert in their work. Fixed my problem and a few other issues I wasn't aware of.

Called on a Saturday afternoon - Problem solved on a Saturday afternoon. Top tier service and only getting 5/5 stars because 10/10 is not an option.

The specialist refused to acknowledge the issues we were having prior to Roto-Rooter being called. He claimed that the water heater was overheating and tripping the safety switch. I have done manual resets a couple of times and knew what he was referring to. However, he turned the thermostat down (which is also something I, as the homeowner, am capable of doing) and reset the power and charged us $312. When we addressed the concern of the water heater still not able to maintain hot water for more than 10 minutes, he continued to repeat that the water heater was overheating. Again, the specialist didn’t acknowledge the concerns we gave him, and then charged us $312 to do something he could have just mentioned to me. Oh, and our water heater is still not maintaining heat. This was indeed a waste of money and I regret paying.

Explained every step, took pictures to show, worked hard and non-stop, determined to not just clear a clogged drain, but uncover the root cause in a situation that was pretty complex. John B's team was thorough, clean, professional and did the job right.

I had a 2nd floor toilet that leaked into my kitchen ceiling. I did some research and found MKB plumbing. I called and they gave me a timeframe when someone would show up. Chuck showed up and was able to fix my issue quickly. He took the time to answer all my crazy questions. He was very knowledge, honest and a nice guy. Will use them again from any plumbing needs that I have. Thank YOU!!!

When my Hot water heater broke, he was not able to fix it the next day but he provided the name of someone who could do it. When they could not come by, Damion fit me in to his schedule and got my heater working again. He has outstanding Customer Service and work ethic.

Had a simple repair to replace a shower handle cartridge. $40 part and about 30 minutes of labor. Osbourne wanted to charge me $400 and when I said that was too much the technician said, well how much do you want to pay. What kind of business practice is this? Overpriced and then haggle to get whatever you can from me? Avoid at all costs.

He came to remove grease trap and it's contents to dispose of.

ACC Plumbing did a fantastic job for me installing a gas line to my new fire pit. Brian Thompson was professional, on time and VERY communicative. His pricing was also very competitive. Its not often you find a service provider that you would enthusiastically recommend but I found one in Brian and ACC Plumbing. 5 stars!!!

Plumber ( Kevin) installed new sewer line from kitchen and connected to existing in front yard. During installation the soil was not compacted correctly causing is to settle and sink over a foot. This sinking and settling has caused the newly installed drain line to belly and bend in over 6 inches causing failure in the near future. This also has created a negative slope and water sitting in th brand new section of pipe. Kevin promised to come out but it has bee over 10 days without resolution.... Finally after submitting a BBB complaint Kevin came out to inspect. He agreed is like is bowed or has standing water he will fix it. After inspecting the line with a camera it showed water standing in a 10 foot span (breeding mosquitos and drain flies) and vertical cleanout bowing.
( this line is brand new and 3 weeks old and already failing....) Kevin will not stand behind his warranty or agreed uptown terms. Proceeding with legal to recoup cost and damages. Stay away from this business and it's flawed work and customer service.