Best Pipe Repair And Replacement in Charlotte NC

I installed a new faucet in my home and was having water pressure issues. He was able to guide me toward a potential fix on the PHONE and it worked! No charge whatsoever. These are the guys/gals who deserve a shoutout for stellar customer service. 12/10 would recommend.

Jeff estimated and Fernando did a great job installing a new point of service water heater under the sink in office bathroom. I was out of town and we communicated by text and pictures with what he found and how final installation looks. He stayed and with electrician to make sure everything was working properly. Very pleased with service. MC

Jason K at Benjamin Franklin Plumbing did an amazing job for me and my family when we needed him. I was away traveling for work, during a tornado warning, mind you…. He said he’d be there at 10p and showed up on time, worked his tail off because my wife wanted our sons to be able to take a shower before school like a normal day for their end of grade tests….. he was there digging and digging until he got to the point he could get us “flowing” again.The next morning… calls at 930. “Be there at 1030”… and again on time and completed the repair in a few hours.Jason talked us there the repair the entire time, texted us when it was late to not wake up the kids, was kind and had a calm demeanor…. And was knowledgable of his trade.It was a great experience that we wanted to share. Thank you, Jason!

Excellent service

Guitar (the head technician) and Charlotte Plumbing exceeded our expectations. We had a pretty urgent leak coming from a bad disposal on Sunday, and he was here first thing Monday. We've used them several times, and Guitar has been a fantastic serviceman each time he's here. Their prices are affordable, he's always friendly, professional, informative, helpful and clear when it comes to our options. We need a new faucet installed so we'll be calling again. I highly recommend Charlotte Plumbing for everything plumbing related, from emergencies to cosmetic upgrades.

We had an excellent experience! The quality of work and level of professionalism was most impressive. Thank you for exceeding our plumbing expectations, and taking the time to educate and explain. Matthew is truly an asset, and we are grateful for his expertise.

Logan was very polite and professional he addressed all my concerns. It was an very easy experience. It was just a small repair and he took care of it quickly and efficiently . He was also kind enough to check over other plumbing to make sure it was still in good condition and let me know what I might need in the future. I will definitely use the company again for any other plumbing needs

I have been using and getting good septic tank pumping service from AAA Plumbing for many years.

Terrible experience. I called and got a quote of a $50 visit cost plus any extras the plumber would need to do (I thought that meant extras other than unclogging the drain as that’s what I said needed to be done). When Chris got here he told me it would be a total cost of $300 to unclog the drain, nothing else was needed and it would take min.of 20 min.to max. of 1 hour. At max that’s an outrageous hourly labor fee of $250. When I complained about it Chris said he would not do the job but still wanted the $50 visit fee. Unbelievable!! I sent him on his way. No one likes hidden fees but this was ridiculous. I should have been told upfront before Chris made the trip what the cost could be. He told me himself that 80% of the time a drain is necessary so I should have been told that price. I can’t deal with services that try to hoodwink their customers.

UPDATE: I saw response from the management justifying the exorbitant surprise cost. I called another reputable plumbing company after this fiasco and got my drain unclogged for $180. That's almost half of what Rapid-Rooter wanted. That was several months ago and everything is working just fine.

Recommended by a friend and I’m so glad we called them! Brett and Johnny were wonderful to work with and fixed our problem efficiently and thoroughly. Thankful!

It's winter... It's freezing and my pipes decided to burst while I was at work. I called Roto-Rooters due to their reviews online. Within the hour Steve Mumpower was at my home calming me down and assuring me how everything would be handled and taken care of. He explained the process to me and called to see when the mitigation team and plumber team would arrive. Although Steve completed his portion of the job he continuously checked in on me for the next 3 hours until all members of the mitigation team arrived. So far I am satisfied with my decision to be serviced by Roto-Rooter. I will keep everyone updated with the completion of the work.

This is an absolutely awesome company. They are thorough, professional and fairly priced. I would recommend them to anyone!

Very professional and knowledgeable group of service technicians. They were able to come to my house, diagnose the problem, and come up with more than one solution option for my husband and myself. We never felt pressured or overwhelmed, and were able to make an informed decision. I strongly recommend this company to anyone dealing with plumbing issues in the Charlotte/York County area

Outstanding job considering the situation. Thank you and God ? bless

The technician was very professional and friendly. Also, my new light fixture is awesome!!!

John Ritchie did a great job of adding a second water faucet to my house. The job only took about an hour and the price was much better than what I would be quoted by one of the larger plumbing companies. I will definitely be using him in the future.

Brett tested our water. He did an amazing job giving us options for whole house water filtration systems. He also did a maintenance on our tankless water heater and now our water heater is back to working. We will be using them again.

Polite, professional and efficient! I’m glad I found this company and Matthew.

Excellent service! They've become my go-to for handling plumbing repairs on short notice. I had a leak and they were able provide same-day service. The technician was on time, professional and got it repaired quickly!

Reggie and Dwen fixed our toilet flushes. Reggie is very knowledgeable and friendly. Best plumbing service in charlotte and cant beat their price too.
I shall call Reggie for any of my next plumbing requirements