Best Gas Leak Repairs in Charlotte NC

Need new water hearer, couldn't get financing

Very disappointed in the service we received with this company. While looking online at choices of good local plumbers, we decided to go with this company because they said they honored military by offering discounts. The receptionist on the phone told me the service would cost us $57 and that would include the tech coming out and figuring out the problem with our tankless hot water heater. When the tech arrived he told me that it would cost $320 dollars just for him to look at it, which wasn't discusssd on the phone the day before with the receptionist. We weren't comfortable paying $320 dollars just for him to look at it. We said no thanks and then we were charged a $57 service fee when absolutely nothing was done. And when asked if we could at least receive our military discount, we were told that the military discount doesn't cover the service fee. I also called the company when the tech left to tell them how disappointed we were that the $320 fee just to assess the hot water heater was not discussed the day before when we made the appointment, I was told that there was nothing they could do about it. We will never use this company again, and we will also be advising our family, friends and anyone in our local community NOT to use this company. Sincerely, a very disappointed military wife.

Great service, professional, and on time! Couldn’t have asked for a smoother experience. Brian and Garrison were outstanding, and they were able to replace 2 tub/showers in under 6 hours.

Robert came on time and helped figure out what was wrong with the garbage disposal. He fixed the problem and we were all set in less than 30 minutes. He was very friendly and professional, and I was happy that he wore a mask.

Matthew Smith came to my house and diagnosed my problem almost instantly. He was very quick with the repair and I was back to my daily routine before you knew it. Very professional. I'd highly recommend.

He was very good at explaining the situation and fixing the leak.

The receptionist was very prompt and the tech, Wade, they sent out was great! He explained what he anticipated was going on with the issues and also the possible costs. He was able to resolve everything very quickly! So pleased!

Okay, I'm gonna admit the truth... I tried to be a plumber, screwed it up, and T.J of Rapid Rooter had to fix it.

I contacted Rapid Rooter to schedule an Appt for A specific day. I was easily scheduled and T.J arrived on time. (That in itself is a good start)

He fixed the problem, didn't judge my plumbing skills.... or lack thereof, and was very amiable.

I will definitely use this company again.

I can't say enough about these guys. Professional, friendly, timely, knowledgeable, courteous, and honest. All Hours Plumbing replaced my water heater and corrected previous installation errors. They were early to the appointment. Explained what they were doing and they held true to their original quote. I will not call any other plumber.

This is the best plumbing business in Charlotte. Mary is a wonderful owner and all of their work is good quality at a great value. They really care about their customers and always go the extra mile. There's really no other reason to use anyone else in Charlotte.

Plumbing issues can be a very traumatic experience and Charlotte Plumbing Masters and Kyle the plumber that responded to my leak issue made it a better experience. They responded quickly and took the time to investigate all key aspects of the plumbing infrastructure to ensure that not only the leak issue was resolved but all potential issues were identified so they could be resolved before causing an issue. Their work included coordinating the home warranty approvals through necessary inspections to insure that all aspects were successfully complete in a timely manner. We are now confident in the house plumbing and ready to move in our original schedule!

Quick response and a good job. I have used their services a number of times.

Matthew Albritton provided great customer service in repairing my furnace. Was very knowledgeable and on time for appt. Will definitely ask for him again.

The experience with Ritchie Plumbing was the better than ever expected. Johnnie was very professional and dedicated to doing the job right. The end result was a professional well finished job. His crew he brought with him was all great and very polite. Not to mention everyone there has served in our military and that is a pleasure in its self.

thank you , thank you !! Matthew of D.R. Jordan was fabulous !! solved our crazy issue , easily and he's so knowledgeable. Who knew our AC unit drains into the same sink lines of an upstairs bathroom ? He did, solved our overflow/back flow issue....I'm a believer in the quality, workmanship and expertise of D.R. Jordan and his team !! I will call them again, and again !! Love the fact they are 24/7 and neighborhood offices .

We are very pleased with the service that we received from Reggie. He took time to explain what he was doing. Our bathroom sink is functioning again. Thanks to a job well done.

MKB does excellent work. Ned was on time and very knowledgeable. I interviewed 3 different plumbers to install a laundry sink. MKB was the right choice. I plan to use MKB moving forward.

Nick H. was my technician. He didn’t try to sell what I didn’t need and advised me appropriately. Although I was thinking it was one thing, he discovered it was something smaller and repairable. He then fixed the issue, stayed around to make sure it was working and gave me follow up information. In a world of hurry hurry hurry (especially in the service industry) it was refreshing to have a company genuinely concern with a customer. You could tell he genuinely loves working at ER. Great company as evidenced by the people you hire!!!

I discovered that my old water heater was leaking late Wednesday afternoon, and Thursday morning by 11 o’clock my water heater had been replaced. Joe was great to work with and answered all of my questions. When I was concerned that there was further issue, and a leak, the company dispatched Brian within hours of me calling to take a look. He answered all of my questions and put my mind at ease. This was the first time I had worked with I will certainly work with them again..

I never ever write reviews online for companies, but I had to for this one! We had a leak from our upstairs bathroom down into our living room late at night. I called one company who just took my information and said someone would call me later. So I then called Damion. He was out at my house a couple hours later and him and his son had my big problem fixed, and even fixed a smaller problem we had for a VERY reasonable cost all in the same day! Still have not heard from the first company I called, and Damion has already fixed my problem!