Best Bathroom Plumbing Repair in Charlotte NC

The team arrived right on time, were so incredibly friendly & will definitely be the first to call. Thanks so much!

Fernando was super helpful, promptly fixed the issue with our grinder pump and also taught me how it worked and what was the issue. Highly recommend and will use again!

David did a great job for us. We called Benjamin Franklin for a second opinion on a water heater issue. The first company told us it would be $3500 to repair and $6-10,000 to replace depending on package. David came in, diagnosed the root cause and fixed it and we saved THOUSANDS of dollars. Thank you!

My husband and I were so impressed with service from Communication on arrival time to excellent work. Edward hit it out of the park!

The plumber that came out was friendly, explained what he was doing, and got the job done quickly. If I have a problem in the future, I will call Mr. Rooter. Thanks.

Great general plumbing services. Fast, communicative, and professional. They know their stuff. Don’t get dirty!

Thank you to Brett and Eric for fantastic customer serve and response time. Brett was able to find a replacement water heater during this time of shortages and install within 4 hours of our call and on a Monday! They communicated the process so we knew what to expect and left everything virtually spotless. We had a garbage disposer call just the week before and 5 stars for Johnny on that call. Brett, love your team. Thank you.

Nealleigh Rice was awesome! She completed the job and told us what we could do to prevent the plumbing backup from occurring again. I hope ALL Roto Rooter field technicians are like her but I honestly don't want to have to call Roto Rooter and findout :-) fingers crossed for no more plumbing issues.

I was very impressed with Charlotte plumbing masters when I booked my appointment and the communication leading up to their arrival, it was professional. However as soon as the two gentlemen arrived they looked at the area for 5-10 minutes and came back to my house with a quote for $1,100. I was surprised because we were told one part needed repaired. When I said I would need to talk to my husband but we’d probably move forward he explained the service fee wouldn’t be waived if the decision/service wasn’t immediate. I felt he was condescending. We had two other plumbers come out, 1/2 and 1/4 the price. Our job has been completed. I would not recommend Charlotte plumbing masters based on my experience.

So friendly and professional! Great job!

Reid was great to work with, highly recommend. Great customer service, very professional, and helped in a timely manner.

Dalton was very knowledgeable and really traced down the issue. Very professional and polite. Thank you for such wonderful service.

Jones Plumbing was a referral the first time I used him. He had a very good knowledge of the plumbing problems I had before he started. It didn't take him long to take care of my issues. His charges were reasonable and reminded me if any problems come back he have no problem coming back again. I have recommended him to other friends.

Great service! Very prompt, courteous, and affordable. I will continue to use them in the future.

Nick did a great job. He was on time and quickly repaired our toilet. He was friendly and very professional. If we have further needs we will use this service every time.

Did not personally meet with Matt but I did speak with him on several occasions. Very professional, answered my questions and his installation of my
Hot water heater was right on par.
Thank you

Jeff and his team have been fantastic. Great communicators, they done very nice work, well organized. I would definately hire them again.

I can’t say enough great things about Best Rate Plumbing! Jeff was so helpful, prompt and honest. We had quite a list of plumbing needs (installation of tankless hot water heater, leaking kitchen sink, digging out/capping an old irrigation line, and installation of a new shower faucet). He was happy to help us with everything and got it done very timely. I highly recommend him to anyone looking for a plumber.

Had to use zoom drain a few months ago on an emergency clogged drain. They came in and unclogged the drain. They were on-time as well. Just poor value. Just wanted to sell me on a maintenance plan. Despite a much larger problem. The drain was unclogged for a week and then stopped back up. They also charged an outrageous amount to locate my main sewer drain and place flags in the yard.

We had a plumbing issue in our home and called. They were prompt in their arrival and very courteous once on site. The plumber who arrived presented me with the options, explained each one thoroughly, and let me make the choice of what he fixed that day. Everything went according to plan and our plumbing is back to normal now.