Best Clogged Toilet in Austin TX

Jorge Reyes and Tyler were great.

David was great!

Juan Martinez did an amazing job fixing a leak under my kitchen sink. I highly recommend this company for any plumbing issues.

12/12/21:Not 24 hours after Alvin left, having told us everything was in perfect condition, the grinder pump started making sounds like a washing machine. Without even bothering to come look at it, he told me the float system was broken and needed to be replaced. When I asked him why he didn’t know that on Friday, he refused to explain. When I asked why, if everything looked perfect as he’d said, something had broken so quickly, he literally told me I couldn’t hold him to his word.From what I’ve seen dealing with two technicians who have now created more problems than they’ve solved, this company has zero integrity and is not to be trusted.12/10/21:Our grinder pump needed maintenance and a tech came out same day. Initially, I felt he was thorough in diagnosing a false alarm; however, when the grinder pump alarm went off again the next day, it became clear he’d done no more than a cursory inspection, collected his fee, and called it a day.Fortunately, a second tech, Alvin, was able to come out within just a few hours and *actually* address the problem, even giving us a steep discount to make up for the lack of service and misleading information we’d received initially.Five stars for Alvin (10 stars for Alvin, really), and five stars for prompt service. But if there’s a chance of getting a tech like the first one who came out, it’s hard to trust this company.

Our house has cast iron pipes which can be difficult to find a reliable plumber to work on. Roto-Rooter were quick, communicative and easy to work with. This is on one of our rental properties and Alexis (1068) called and explained the scope of the work to us and got the okay on pricing and plan of action prior to moving forward.(Don’t read if you don’t want the really gross specifics) I’m really grateful they came out and were able to check out the source of our clogged drain as it turned out a rat had attempted to crawl up from the sewer and got trapped and died in the process. Not an easy job (nor anything close to what we thought was going on) but our technician was able to do it quickly, efficiently and cleaned up after himself and kept us informed the entire time. Would 10/10 recommend and be my go to technician / company in the future.

Thanks to Larry Baker & Olen they super nice people to talk & work with and the way the handle the work super professional.

Polite, thoughtful and organized office staff (Sasaria). Plus, quick turnaround, and a very experienced plumber who solved my plumbing issues called ahead as requested and arrived on time.I liked his “if it ain’t broke, don’t fix it” attitude. And when addressing my complicated job, instead of complaining, DAVID was happy for the creative challenge and gave me an intelligent work-around that saved money, time, materials and head ache. Their prices are competitive and he offered to bid another project in phase and parts, which gave me options to save money.I’ll definitely use and recommend them in the future!

I was upset, ney distraught when my plumber arrived without a Benjamin Franklin costume. I had been excited for days waiting for them to arrive, expecting a real life costume as I had seen in the ad. I must admit I had slightly fetishized the encounter, thinking of all the dirty things I could do do Benjamin Franklin. How I yearned for his white curly locks and his massive wrinkled tush. I honestly feared myself, wondering if I would have the self control when he would bend over to repair my sink. I am disappointed in the service provided 1/5 stars.

Fast response for repair needs and great customer service

Thanks so much to Jon for getting our pipes working again and going above and beyond with fixing our pipe cover! Kind, thorough, and fast. Thanks ABC!

If you are looking for a great plumber, look no further than 4 Paws Plumbing. Tiffany and her team provide some great customer service and are actually honest with you about their timeframes.

Andy worked very hard and diligently for several hours with a very stubborn clogged drain pipe. He kept me informed of the progress and we viewed the system on camera after his snake finally broke through. Ben Franklin is lucky to have such a great employee that loves his work.

Jared diagnosed and quoted a leak in our outside wall. He was quick and professional and answered all of my questions. I recommend!

Super fast at diagnosing the problem, super friendly and knowledgeable, and a great team synergy made me feel confident in the service i’ve received. And most importantly, my toilets flush again! Thanks guys

Great customer service always put customers first

Christian and Beatrice are indeed two of the finest people I have met on this planet. All the reviews stating how nice they are, are absolutely correct. Yes, they love dogs as a bonus.My wife noticed that her chair was making carpet swamp noises when moving around in her office as I was making breakfast. Immediately tracked it down to a leak. I shut the water off to the house and released the remaining pressure by turning the hose on and spraying it out. Called a few plumbers based on neighborhood reviews and Beatrice hit me up first to get the details. They finished a job around noon and would be able to help me after that.They came in and identified the leak quickly, and I had water again in a few hours. It was a PEX line that had developed cracks and a pinhole leak. Christian informed me of the manufacturers warranty (25 years) and let me know of the steps to take. Very informative.While working through the invoice at the end he asked me to bring the dogs in and of course the doges loved them as well. To the point where my dogs are packing bags and planning an escape tonight. Jerkface dogs...I really enjoyed and appreciate this duo. Please give them all the money. That is all.

The people are absolutely wonderful and polite but call someone else. They charged me 4 times more for a job I had done at 4 previous properties. They also ended up taking over 5 hours for a job that should have taken 1

The plumber and his assistant showed up promptly, on time. They called ahead to let us know that they were arriving in 30 minutes. They worked until the problem was solved.We have an old and inadequate system, so there were lots of problems. They did the troubleshooting, they solved the current problem, and they forecast the next steps we could take, from cheapest to solving everything.Polite, nice, professional plumbers. Two thumbs up!

This is one of the most professional service companies I've had the pleasure of hiring. They arrived on time and provided a very competitive quote that beat all the other companies I had come out. They were able to complete the job immediately and did a quality job in the process. I would highly recommend calling them for any plumbing related needs. They are experienced, honest and make the entire process easy and stress-free Thank you!

Extremely professional and courteous , they took the time to show me what the problem was as well as explained what was necessary to fix the issues, they completed the job in a timely manner with the utmost respect for me and my home. I would recommend them to any friends or family. Thanks again Damon for the work you did.