Best In Home Consultation in Phoenix AZ

We just had our windows installed yesterday and their service was excellent. The crew, Jose, Alonzo, and on the last day Gabriel were on time, very polite, and very professional. They were careful to cover everything inside the room they were working on and they never stopped moving. They even helped move furniture and remove existing blinds. They cleaned up after each room, sweeping floors and removing the plastic covers from the furniture. Of course, the installation turned out to be on the hottest day of the year, so we supplied some Gatorade. Didn't want anyone passing out! They were in the sun and the heat all day.
Would definitely recommend Desert King. From the first person that showed up to give us a quote to the installers, everything was perfect.

I ordered my French Doors and a Doggy Door in May and was set an install date of Aug 13th. I was warned that door production was behind and my doors did come in a week late. However, my issue is that it took 5 weeks for my install to get rescheduled, even with me calling every week for an update. When I finally got rescheduled, I received an install date of Dec. 9. So I was quoted 12 weeks. What has happened: 12 weeks lead time, 1 week delay on the doors, 5 weeks to get rescheduled and another 11 weeks for the install. What was quoted 3 months is now at 8 months, if the schedule holds. I am very disappointed. I will update on quality of install once it happens.

UPDATE: So I was contacted by the new Operations Manager shortly after my post and it appears the previous manager had made an error on my order and the company thought I needed a whole wall removed. They apologized for the error and promptly had me scheduled within the week. The crew was very friendly, answered all my questions and were quick with the installation. The only reason for 4 stars is just the bit of frustration and hassle I had to get things done.

We had a patio door replaced with a new one. Excellent quality and the installation process was done quickly and professionally. Would definitely recommend them.

We have used True View Windows & Glass as a Contractor for small items. While we do not have Very large projects that would give them thousands of dollars we feel that the level of services should not be cheated. True View gave us a 5 hour window and did not call to let us know they were going to be late for the job. We were told that the tech could fix the glass onsite as this is a double pane window with grid. The tech arrived told us the price which was OUTRAGEOUS in price. Not only that we were told it would be 10 to 14 days for the replacement section. The price they gave us we could have orderded a brand new entire window for less! We told them that what the deal was before they even came out! Someone could have taken 10 min to come by and do this instead of giving a 5 hour window then telling us they were on their way 2.5 hours into the window then not showing up until 45 min after the window with no call! The managment was quick to blame us and was not willing to take any responsability. It is important to takecare of your customers regaurdless of how much they spend as we all are just as vital as the next. We feel True View Let us down and is not willing to make things right. We will NEVER recommend them again or use them with our clients. Very poor customer service!!

If you need your windows repaired this is the company to use! Dwayne is awesome to work with. He was timely and checked out the problem right away. He placed the order for the glass and as soon as it was done he was back out installing. Another reason to choose Sunny State is that it's local and they did a fantastic job my new windows look amazing!!

SI did a fantastic job! We were first introduced to SI through a we home show in phoenix. The gal at the booth was knowledgeable and friendly. She put us in touch with Greg Johnson who did a tremendous job explaining the details and advantages of new windows all the way through the process to install the window. Every phase of our new window installation process was seamless from the sales to the installation. The installation crew was professional and extremely respectful of our home. Dave the installation manager was very professional and kept us informed on each stage of the installation process. On a side note we had 29 beautiful windows and a slider installed. It took the crew about a week, very impressed. Some of our windows are very large and up high...not easy to get to. We highly recommend SI for your beautiful new window.

great service from supreme repair technicians. Very well done at a responsible amount of time as possible for the best results.excellent performance in all the categories of their personal.Thank youDon Hines

Dealing with Josh on an arcadia door replacement with a quality French door....very professional and friendly to work with.
A Rosie on the house contractor...why expect any less???

Dustin came to our house and answered all our questions, along with providing us with a great a price. The window installers were beyond great and hardworking. They knew exactly what they were doing, working efficiently and quickly. We had LEI replace 20 windows in our home. I would def recommend LEI to others.

Custom Built gorgeous windows. This team of professionals goes above and beyond to provide the best personal service possible. I love my new windows! Thank you Bobby, THE most knowledgeable installer around.

I was very happy with Eugene, Nathan V and Dana Gs work. They were friendly and on time! My shower looks amazing! Thank you so much for all your hard work!Eric and Jennifer Lane

The technician arrived early, was very professional, did a great job.

Friendly environment, Anthony is great to work with and the installers are clean and neat great group to get doors and windows from A+

My husband and I looked for weeks for a reputable company for vinyl siding repair and gutter issues. After some outrageous quotes and no call backs, Jim called from Tacheny. I gave him the address and Jason came to the house fixed EVERYTHING the same day! Then they barely charged us for the work work they did. Such amazing work for an honest price. I'm using them from now on. They went above and beyond the scope of work we asked them to. Awesome company!!! Thank you Jim

Preferred Home did an excellant install on 7 windows at my home. They masked inside the home to prevent dust from coming inside . The work was professional with attention to detail and pride in workmanship. I would highly recommend them.

We love the new look! Affordable was prompt, and very efficient and the cost was much lower than other competitors!
I would highly recommend them

Had the pleasure of working with Lee, he was on point with not only the initial steps of the process but all the way through installation. Thank you to the whole team, the compliments I get on my new windows and doors are incredible!

Attempted multiple times to contact and schedule a quote for 2 weeks with no answer/call-back. No indication on their website or voicemail that they are either out for the holidays or closed, or providing some other reasoning. I would not trust any work be completed by this company if they can't even return a simple phone call.

We had Andersen replace 2 sets of sliding doors. One set is fine. The other must have been installed incorrectly and comes of the track. We have been waiting since October for Andersen to fix. I understand that on occasion things aren’t installed correctly, but it’s inexcusable that it has taken this long to address and still not done. In the end, I think it’s poor quality. Sadly, the customer service is also poor.

Sears Home Improvement Windows & Doors first major installment was a disaster from day one... and continued to be that way months later! There were many things not done correctly including damage to my wall and floors, and a door lock that didn't work because it wasn't installed properly. Sears was horrible about fixing these numerous problems. When I requested another installer to inspect the job they sent me someone that had no experience at installing so errors in workmanship were not caught or corrected. When I had my 2nd/last installation the new company found another problem that I didn't know about (the patio doors weren't properly sealed) and after my repoting it... they corrected this other installation company's mistake. I still have no idea if there are other installation problems because no one has inspected the first installation. (NOTE : The second installation company Sears hired for my last patio door was excellent.)