Best Hour Emergency Services in Phoenix AZ

Our drain issues consisted of the bathroom and kitchen sink. We called Penguin Air & Plumbing and had an appointment the same day, today, 12.16.18. The technician who came out was very professional, polite, etc... (Chad), however after attempting to snake the drain in the bathroom, he emerged to tell me that due to the connector of the pipes being even and one not higher than the other, all he could do was cut into the wall and add a cleanout to it. My husband then inquired about trying to go through the kitchen sink pipes to unclog it and we were told that it would not make a difference, the outcome would be the same. After refusing the scenario of cutting a hole into the wall, we inquired about replacing the stopper in the bathroom sink, a quote of $370+ for that was also refused. All in all, Chad was in our home for about 40 minutes. Well, shortly after Chad left, we contacted George Brazil. Not only was our technician (Ron) professional and polite, but he got the job done in less than an hour by going through both the bathroom and kitchen pipes. The stopper in the bathroom sink was replaced for $150.00 less than quoted by Chad. All in all, I think if Chad had made an attempt to go through the kitchen pipes as was asked by my husband then the job would have been completed then, instead of us having to pay another company to come out and do it. Going forward, if we have any other issues in relation to plumbing or air, will definitely have to go with George Brazil. Although I am in no way experienced in plumbing, the fact that someone else was able to come in with the same tools and fix the issue leaves me to believe that either Chad was incompetent and/or is in need of additional training.

Great plumber to work with, great service and even better price!

Tremendously smart and experienced...

I was beyond impressed with promptness and efficiency of the repair work on our AC unit. Technician Binh Tran was very knowledgeable, patient and professional as he explained the issues that needed repair. He also gave options for ensuring value and longevity to our system. This was one of the best repair experiences I’ve had in a while! I will be using their services for all future AC needs.

Jesus Montes is our go to guys for HVAC and A/C needs. He speaks personally to our needs and always offers great information. He installed a new system for us and did a great job and checks in to see how everything is working

Such great service and technician was so great.

I've been a comfort club client for over 3 years. I would highly recommend this company. Whenever I have a problem, they come that day and fix it. They are very efficient and have installed thermostats along with a new unit. They have fair prices but most importantly, you get great service and quick response.

Technician Troy, 5 star service!! Highly recommend. Competent, organized, thorough. Good communicator.

We have had two excellent experiences with this same company within two weeks. Matt came out today and went above and beyond making sure that we had the service we needed but also took notes in case future problems arise. This company truly cares! Found them through our warranty company. So glad we did. Highly recommend!

The technician did an excellent job of explaining the process which he followed. He quickly diagnosed the problem and fixed it. He did excellent work and had a great customer focused approach to his work. I would highly recommend Parker and Sons!

We woke up to unusually warm house this morning after the monsoon hit last night.Our Honeywell Pro Series Thermostat was dead in the water. Called George Brazil at 7:00 Am and schedule a service tech between 10:00 and 2:00. At 11:45 Chuck W gave me a courtesy call to let me know he'd be here in 5 minutes. As soon as we met he said he'd been thinking about my issues, read some notes from our summer check up and said he believe the condensate drain pan had quit dripping water and the safety switch shut the t-stat down as designed.Chuck made a couple of checks and sure enough said it was plugged.So he adjusted the main pan height and gave it a little down hill action toward the drain, installed a new PVC line to the outside, capped off the one that wasn't flowing to the sink in the bathroom and we were back in business.I have been a service provider my entire career and know excellent service when I see it, Chuck W provided the best customer service I have received in Arizona since moving here in 1998. Every time I've called George Brazil I continue to receive the highest level of service possible.Chuck continues that professional, courteous and excellent service tradition of George Brazil Thank You!!

Great service with honesty. They were quick to come out for my emergency service and got me in the right direction for repairs. I'll definitely call them for my next service.

Shane did an outstanding job replacing the HVAC system on the roof and the Air Handler in our unit. He was professional, curteous, knowledgeable and informative. He was on time and managed the entire project from start to finish. Shane demonstrated the customer service skills that any business would be proud to have associated with them.

I heard about Howard Air a couple years prior to needing a new unit from others that had great experience. My unit is now two years old and I just had my last of four scheduled maintenance included in my purchase. I’ve had the best experience these past two years than I had in my previous eight years with another company. I’m serious go to their showroom and the folks there will show you everything they offer and are friendly about it when they do. Thanks Howard Air for standing behind your word and providing great service.

LaRon was very helpful and did the job quickly and efficiently. Really impressed.

I can not express how awesome Sirilio and his crew was! Excellent! Respectful too . Masked up, polite, tidy, great communication. Wonderful experience all around!!

Ben was awesome! He went above and beyond. He even helped advise me on some other repairs in my home. Definitely would recommend them!

After a few failed attempts at installing my own thermostat they came out first thing in the morning and got it up and running for us, much appreciated

best

They did a great job. They were on time finished the job in the time they said they would and were a pleasure to work with. I was so pleased with the job they did I had them come back and install a mini split in our garage. I highly recommend them