Best Water Heater Maintenance in Columbus OH

The staff does great work. The team is courteous, clean, timely and reliable. I will always use this company for my plumbing needs.

Trevor was most helpful and made sure that the job was done right. We were in a bind and needed help ASAP; of the three businesses we called only Roto-Rooter would provide same-day service. Not the least expensive, but worth it when we needed help now.

I've used Atherton (a division of Waterworks) for years. The team is always professional and courteous. Prices are reasonable and fair. This is and will continue to be my go to company for all my plumbing needs.

John was very helpful and went above and beyond to ensure my repair was successful. He is an asset to this company.

The right technician, matters. Shout out to the wonderful guy that helped us out, David!

Worst company I’ve dealt with in a very long time. probably the most unprofessional and incompetent people I’ve worked with. Literally didn’t show up on The day of first appointment. Called next day to make another appointment for next week. Didn’t show up on time so I called again. Showed up an hour later for an estimate. Gave me an estimate and told me the office would call me to make an appointment with me to actually get my drain fixed. No one ever called me. I called two days later and the lady at the office told me the job was marked as “complete” when it literally wasn’t even started. So I made an appointment for the next week for my drain to actually be fixed. Guy was 45 mins late again and was rude. Didn’t fix the drain. Couldn’t have had a worse experience. Will never use this company or recommend them to anyone. I’ll make sure that every home owner I know and that moves to Columbus never uses drainmaster. They clearly don’t care about how they treat people or care about other people’s time, which in 2019 is the worst thing you could do.

Tried supporting a family company for our plumbing needs and was NOT given the courtesy of a phone call back. Our money was well spent elsewhere!

Mr Rochelle came out on a Sunday afternoon and explained our problem and gave us tips how to keep it from happening again. Very professional and courteous. The price was very reasonable.

Their service is so bad they need to change their name. The lady working the office/answering calls is rude and has no business dealing with this industry.
Been to the house 3 times for a sewer back up involving my home warranty and they keep telling me that its the home warranty’s fault, complete BS when I have confirmation that the repair was approved and sent back them to do the repair. This has been going on since January. I highly recommend not using this company.

After coming home from work I discovered my upstairs bathroom leaking and pouring out of my ceiling. As I panicked and cried, my insurance told me to contact a plumber. I used google and randomly selected a number out of desperation. Dale called me quick and was at my house faster than I expected. He immediately identified the problem, and then repaired it. Absolutely the easiest call and service I've ever had.
Their number is saved in my phone now because I don't need to take a gamble on any other plumber.

A HUGE thanks to Jess!!! For going above and beyond to even coming back out a week later to make sure everything was still working properly. After we had a horrible 3wks working with another company her and her team had fixed everything for my family and I. Again highly recommend her she does AMAZING work.

We made an appointment to fix a bathtub faucet handle that had broken off. The two plumbers they said they did not have the part, would order it, and call us to set up an appointment once the part was received. Two weeks later, after not hearing from them, we called the office to inquire about the status and were were told it would be another two weeks for the part to arrive (1 month for a part????). Two weeks later, Benjamin Franklin Plumbing called us saying they had received the part, remember seeing it with your name on it, but can't find it anywhere. They' had to reorder it again. Finally, the part comes in and their fix was totally unacceptable. After waiting 1.5 months we now have one faucet handle that sits 1 inch higher than the other faucet handle. Won't pay them for this job! Won't call them again! Awful experience!

Was very professional..always on time..completed the job in a timely manner..Great Job..

Gary was great and was able to come same day to fix the problem. Professional and reasonable for services.

Demetrius and Jason did a wonderful job, AND they were FAST? I highly recommend them. They fixed our furnace and put a new filter in. This company is awesome‼️

Christian Overfield was our plumber. He arrived on time and was very polite. He covered his shoes with booties to keep our floors clean. Chris ascertained what the problem was and fixed it. The only negative was how much the repair cost! I recommend Roto Rooter.

Nate installer very kind and professional. I have a sick husband and he knew how important it was for this installation. He even came back a month later to take care of replacing rod with an aluminum rod. Thanks for everything!

Great service, great work, and good people! Thanks.