Carpenter Heating-Cooling-Plumbing-Electric

Our story will echo most of the other reviews here. Excellent people and service. We originally contacted a very advertised HVAC company when our furnace stopped blowing warm air. Their tech looked at the furnace for 15 minutes and told us it would cost nearly $5000 to repair - so we might as well buy a new one. Carpenter's techs Derek and Greg worked on it for 2 hours and it runs perfectly now. There was no need to buy a new one. If you want honest, hard-working people to help - then look no further than Carpenter.

I had a HVAC contractor quote an entire replacement of both the air handler and heat pump condensing unit. When I asked Carpenter H&C for an estimate, they suggested that the air handler didn't need to be replaced since it was less than 3 years old and was rated for R-410a. I went with Carpenter's quote which was about 45% lower than the first quote I received which seemed an overkill of a job, and now I have a functioning heat pump. They seem to live up to their address (Integrity Drive). Great service and I'll consider them in the future again for sure.

Hired this company to create an exterior wall dryer vent. They came quickly after my call, were super professional and efficient in their quoting and price was reasonable relative to other outrageous ones I’d received.

When I called to schedule the service, they were able to send out the next day the same tech who did the quote. He was on time, did a good job, and cleaned up after himself.

Super happy. Will use Carpenter again for other services.

Great service. Our sales/technician Nicole fantastic. She was friendly and knowledgeable. It was easy to schedule a quote and install. Everyone we dealt with was friendly, and provided an overview of what they did. Great pricing on top of it all. They guarantee their work and were quick to respond when we sprung a leak from a faulty pipe. My one recommendation would be to further educate the on-call company to provide better communication and updates. I did have to reach out a few times to get updates. I will be reaching out in the future for any additional HCPE needs.

Great company! I had another company come out before Carpenter. They told me I needed to replace the heater and A/C for &12,000.00. Carpenters team came out and found nothing wrong weigh either. Very honest, friendly and professional! When I do need to replace my hvac they will be my first call.
Thank you!

Nice folks but the person who showed up to fix my plumbing problem seemed to have a significant lack of stock in their truck. This impaired the ability to fix or replace parts of the project. They did respond immediately on a Friday afternoon to my home when I developed a leak.

Had Michael H out to my house once in the winter time on Christmas Eve for my furnace and now again to service my air conditioner. He went above and beyond to make sure things were working both time and he was very helpful and professional.

I needed an AC person cause my AC froze and was blowing hot air. Mike came out and explained my problem and some possible solutions for the future. He informed me of options on my furnace which is getting very old. Didn't try to sell anything but he was so informative, I will be calling him and the company this fall when looking to purchase new units.

I am very pleased with the work done, by Nichole, from Carpenter’s. She was very friendly and professional. When we are in need of a plumber again, I will definitely call and ask for Nichole.
Beverly R.

Glad I called Carpenter Heating. Ashton and Nick installed the Bryant furnace in 4 hours. They did a great job getting the old unit out of the attic and installing the new one. They made it look easy, I know it was harder than it looked. They did a great job of explaining throughout the process. Everything was squeaky clean when they were done. I would recommend Carpenter Heating to all.

Great service. The technicians were fantastic. Easy to schedule a tune up and get my furnace ready for Winter. They were on time, friendly, and provided an overview of what they did. Great pricing on top of it all. I will be reaching out in the future for any additional HVAC needs.

Very professional and friendly service. Dan came out on his way home and gave an accurate estimate. The crew showed up and got the job done. They didn't try to sell me anything or give me a false time frame for the job. Would highly recommend and I will use them again.

It has been a long time since I've received great customer service, Carpenter Heating and Cooling Plumbing and Electric have surpassed my expectations. From Carps Club to each tech that has came to our home had the same professional, helpful, friendly service. Keep up the good work thanks for all you do I'm looking forward to our continued partnership. Sincerely Scott D

Carpenter HCP&E did an excellent job installing our new mini split HVAC system. They are always on time, do excellent work, and are very good at communicating with the customer!

We use Carpenter for business and personal service. They provide quality, reliable, fair, and timely service. Great tech's, great admin service, and management! I would recommend them over and over again.

I called this company at 7am today to install 3 lights and by 10am this same morning they were in... I'm gonna use this company again. The guy was really nice, down to earth and the price was right.

I had a fantastic first experience with Carpenter Heating-Cooling-Plumbing-Electric (HCPE) today. I had a strange partial power outage in my small business medical office over the weekend and I needed to solve the problem before office hours started on Monday morning. I was not able to arrange service with any of the previous commercial electricians who have worked on projects for me in the past. I’d recently heard radio commercials for Carpenter (HCPE), so I called, and they responded quickly. To borrow a sports phrase, the best ability is avail-ability. When I needed help, they were there! When Alan arrived, he patiently listened as I explained the unusual pattern of the partial power outage. He then quickly identified the faulty wire in a place I never would have expected. I appreciate Alan solving the problem and getting my lights turned back on so quickly, but as a physician, I even more value the thoughtful, systematic, and decisive manner in which Alan efficiently diagnosed and treated this electrical issue for me. It gives me peace of mind to know that such a strange electrical occurrence will not happen again. Going forward, Carpenter (HCPE) will be my first call, and I’ll request Alan again too.
With gratitude,
Boris Terebuh, MD

The scope of work and estimates were spot on. Hunter and Jamie gave clear indication of what needed to be done and the work was completed in the time frame that was quoted. I will be using them again.

Very professional, great service from the office staff and Mike the Install Technician. Price is very competitive.

Scheduling was easy and the most impressive thing is that I had an issue with the bill. They addressed it immediately, turning it into a great experience. Will not go anywhere else for electrical, plumbing needs.

I would highly recommend Carpentar for any of your plumbing needs. Their pricing is fair and work is top notch. Our technician, Clayton, installed a battery backup sump pump as well as utility sink, replaced a bathtub spout and added an air intake pipe for our tankless water heater. We'll definitely reach out to Carpentar for any future plumbing needs.

I would highly recommend Carpenter heating and cooling. For this main reason!! I had a competitor come out and wanted to charge me $1600 or $1000 (if I got on their service plan to fix my air conditioning unit). I then called Carpenter heating and cooling and they fix my problem for $198. ** It wasn’t even the same actual issue. CHC did say that I do have an older motor that could be replaced for $415. But I should wait until it goes out. The competitor wanted me to replace the fan only for the $1600.00. Enough said!

My furnance went out on Sunday and I had another provider come out and tell me I needed an entire new one. I quickly scrambled and called Carpenter for a second opion - they came out within an hour and fixed my furnace for a fraction of what a new one would cost.

Great team, great communications, great service great value. Highly recommend.

Nicole was professional and did a fine job with my plumbing problem. This company will be my go-to folks for plumbing problems.

Dan along with Hunter and the rest of Carps Crew did a fantastic job with finishing a project in an efficient and timely manner. I definitely recommend Carpenter! Thank you so much for going above and beyond expectations.

I could not be happier with both the quality of the equipment, as well as the professionalism and thoroughness of the installers. I highly recommend Carpenter Plumbing.

I would highly recommend this company. Nick and Ashton did a fantastic job. I am extremely impressed with the courteous and prompt service. I will be calling with all of my future HVAC needs.

Demetrius and Jason did a wonderful job, AND they were FAST? I highly recommend them. They fixed our furnace and put a new filter in. This company is awesome‼️

Alan was great. Knew exactly what to do and kept me informed. Professional and prompt service. I will use carpenter electric again if needed.

Clayton & Trey were fantastic. On time,efficient. Price was half of what 3 other companies quoted. Highly recommended.

Very thankful for this company .. .. they were very knowledgeable and trustworthy .. .. fixed the repairs with ease and were very kind and courteous .. .. would definitely recommend this company .. .. went above and beyond to explain things to me .. .. and the cost was more than fair .. .. very appreciative .. .. thank you Luke Derek and Nancy .. .. God bless .. ..

Great team to work with. Fixed and up and running again. Thanks !!

Nick and Ashton were very nice, quick and professional. I was very happy with my annual routine maintenance service.

I am so grateful for the team at Carpenter. They are on point in every department whether it be electrical, plumbing or hvac. I highly recommend Carpenter.

Jason and Demetrius went above and beyond to make sure the registers were secured properly!

Very knowledgeable, thorough, professional, and friendly! Highly recommend them!!! Thank you very much, gentlemen.

They arrived on time answered all my questions and were very polite.

Awesome people, awesome job. I would suggest giving them a call.

Hunter was absolutely amazing and I would recommend him to anyone

Excellent service