Best Furnace Replacement in Colorado Springs CO

A negative experience overall. We own a house that is rented to an all women sober or half-way house. On 10/14, we called for service on a blocked drain that was flooding the basement. An appt was scheduled for 6-8 pm. The drain tech showed up at 9:30 pm. He was only there for a few minutes when he said he would have to go get a different snake from his office.2.5 hours later, he came back after midnight (a mother of a newborn was waiting for him all evening to complete the job). He (Justin) broke the flange (according to the plumber who came out the next day).Our invoice has a garbled, not clear summary of what happened.He left the house around 1 am and left the basement door wide open on a cold night with women and a baby sleeping inside. These are women fighting addiction and abusive relationships.The next morning another appointment with the real plumber was set, and once again they were hours late. The repair of the flange took several hours and hundreds of dollars. The first bill we have received was $441.50. We are expecting the next bill for the flange to be about the same.We asked for the video of the clean out, but we don't expect it (they never sent us the video from a visit to a different house- which we requested on numerous occasions). We asked for member application, to help offset all of these huge bills, but we haven't received that either.To top all of this off, the drain backed up again yesterday. We called them this morning and said it was urgent. They promised someone at 12:30 or 1 pm. That person just showed up at 3 pm.We asked to speak to a manager about all of this, we haven't heard from anyone yet. I can only help that writing this review will help them improve their horrible service!

I had a great experience. The price and service is impeccable. I'm familiar with other companies in the springs and Leo's is by far superior in many ways. I almost look forward to having plumbing problems again just so I can I have a true professional plumber or drain tech work on my home. I now know who to call! Wonderful through the office staff to the service techs. Thanks Leo's!

AC did not need servicing at this time. Technician recommended fan cleaning on furnace blower and recommended a membership that would cover appointments services etc. for one year. Overall good experience, technician was not pushy nor represented an emergency

Had a clogged drain, Ed worked hard to fix the problem. Thanks

Josh did a great job helping us. He was very professional and helpful! Thanks Josh for all your help!

They diagnosed and fixed what other companies could not. Very good communication. Honored their commitments and previous work.

Get it done . an professional . great group of people ..

Rick went above and beyond for us. As first time home buyers we didn't know what we were getting in to and Rick walked us through everything. I am amazing impressed.

Edit: Joe did reach out to me in an attempt to correct this situation, and provided a full refund to me. It sounds like there's some confusion with the phone numbers that Oak View has ended up, and this was all a big misunderstanding.

Well, this is a scam company. Our furnace quit on Saturday and Oak View's sticker was on the machine, so we called in a panic. Dana came right out, nice guy, said it was the mother board, and - with a discount - it'll cost us $1,100 plus labor. I look twice at my paperwork, figure out our Sears warranty is still good and they are replacing the board today. It is valued at $433. Dana wanted to charge me $1,100, plus labor for a $433 part. I think Oak View owes me a refund for the diagnostic charge that I did pay, I think Oak View was taking advantage of me when it was freezing outside and I had no heat 🤔

I've been using Parkey's for 16 years and they never disappoint. Professional, friendly, honest, fast. I've had small and large plumbing issues dealt with handily; hot water heaters and furnaces replaced at lowest cost. I truly feel they look out for my best interest and try to resolve problems efficiently and economically.

Alphalete Plumbing & Heat provides all residential and commercial service plumbing....

Another update: Leaving all my reviews to show the trail, but eventually they did fix my water heater. The guy they sent was very kind and pleasant. I am grateful that it was fixed even though I had a migraine in the process. I would still call them again as the on-call guy did fix it and was a nice person.

I had my water heater fixed 8/30/21, and it already stopped working. Trying to call them about this is impossible. They do not answer the phone if they know someone with a problem needs them. They also sent me a bill that should have gone to my landlord when he disputed their charges to his credit card, and they included his credit card information. Seriously, they gave me access to my landlords credit card. They did not even look at the name on the credit card that had reversed the charges. Now I have to have them back for repair work, and I am very nervous about having them in my apartment again. The last guy was very rude to me and acted like I was inconveniencing him instead of paying him to do a job. So unprofessional!!!

Sam was excellent! The company gave advance notice of his arrival; Sam explained everything he was doing, and was very professional. I highly recommend Comfort By Design!

David Kittle was amazing he showed up on time he looks for a leak and ended up finding three due to how thorough he was and explain everything to me in a way I can understand which I really appreciated and even showed me where I can turn off our water when needed and make sure he did the job right I really appreciate it thank you so much

I had SAme day service for a reasonable price. Roger made it to my place within 2 2 hours of my call and was very efficient and professional. Highly recommended!!

Erik and John were great. They did excellent work and even gave us some advice. The only thing is, they took the garbage papers and I need the model number and serial number to register the disposal. Thank you.

Excellent service very informative.

Wonderful place to walk either with your dog or alone. Nice to have a wonderful area so close.

My husband and I picked Master Rooter to replace the main sewer line in our house.

Master Rooter is definetly more expensive than others but they assured us they finish every job efficiently and to the customer's satisfaction and I was ok paying a lot more knowing they wouldn't destroy my lawn in the process.

What actually happened was much worse than some dead grass. After installing the sewer line, they reconnected the sprinkler lines and they buried the trench they created. Within a week the trench caved in and broke our sprinler line.

About two weeks went by before they showed up. When they showed up however, they came to fill the trench with more dirt, leaving my broken sprinkler line even less accesssible.

A few days after that they sent a crew out to fix the sprinkler line. I met the crew outside of my house and they said they were looking over what parts needed to be bought for the sprinkler line to be fixed and that they would go to Home Depot for the parts they needed and would soon return. They left and never came back.

Now as we try to get ahold of them we are having no luck from them to help us even though they give a 5 year warranty on their work and it hasn't been more than a few weeks and we have had several problems already.

We might go the Better Business Bureau route but we see that they had their BBB accreditation removed last year for exactly this reason. They weren't able to complete the job to the customer's satisfaction and refused to help their own customers in good faith. Stay away from these people!!!!

My husband and I are both in our 70's and we don't have the time or energy for all of this chaos.