Description
You can count on WireNut Home Services when you need a Licensed Electrician, HVAC Technician, or Plumber. We’re known across Colorado as the most awarded home comfort experts. Founded in 2004, we have always focused on the qualities that separate us from the rest: great customer service, excellent products, and terrific value. We believe that by providing these three things, our customers will appreciate and recommend us to their friends and family. We are family-owned and operated and are proud to employ honest, hard-working Coloradans. Whether it's our expert electricians, professional plumbers, or our skilled HVAC technicians, you can trust knowing that when WireNut arrives we are there to take great care of you.
SERVICES
A/C system maintenance, A/C system repair, Heating system installation, Heating system maintenance, Heating system repair, HVAC system maintenance, Install AC, Repair HVAC, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system repair, Install thermostat, Thermostat installation, Thermostat repair, Air Conditioner Sales, Air Conditioner Tune, Annual Furnace Inspection, Arc Fault Circuit Interrupter, Breaker Fuses & Electrical Panels, Ceiling Fans, Circuit Breakers, Electrical Outlet Repair, Emergency Plumbing Services, Fire Protection, Frozen Or Burst Pipes, Furnace Replacement, Heating And Cooling, Kitchen Faucets, Light Switch, New Circuit, Plumbing Help, Residential Plumbing, Same Day Repairs, Same Day Service Available, Tankless Water Heaters, Unit Replacement, Uv Lighting, Washing Machine Hookup, Water Lines, A C Repair, A/C Inspection, Ac Installation, Ac Tune Up, Air Conditioning, Air Duct Cleaning, Circuit Breaker Panel, Drain Cleaning, Electrical Inspection, Electrical Outlet Installation, Electrical Panels, Electrical Repair, Emergency Plumbing, Furnace Installation, Furnace Repair, Home Services, Hvac Replacements, Installation Heat Pump Repair, New Electrical Circuit, Outlets & Switches, Plumbing Inspection, Plumbing Repair, Repair Ac, Repair Or Replacement, Residential Electrical Services, Residential Lighting, Service/Repair, Sewer Line Repair, Sink Faucets, Surge Protection, Water Heater Repair, Ac Maintenance, Ac Repair, Ac Replacement, Circuit Breaker, Electrical Installation, Electrical Outlets And Switch, Electrical Wiring, Emergency Electrical Services, Furnace Repair Furnace Replacement, Heat Pump Installation, Heat Pump Repair, Installation Or Repair, Installing Lights, Outlet Installation, Projects Service, Refrigerator Water Lines, Trenchless Sewer, Water Filtration, Water Softeners, Air Purifier and Cleaning, Furnace Repair, Humidifier Installation & Sales, UV Lighting & Air Purifying System, A C Unit, Ac Tune, Air Cleaners Filter, Air Conditioner Tune Ups, Air Conditioning Systems, Air Conditioning Tune-Up, Air Pollutants, Annual Maintenance, Blower Motor, Cooling Systems, Electrical Troubleshooting, Emergency Electrician, Filters Changed, Furnace Tune Up, Home Humidifiers, Inspection And Repair, Leak Sensors, New Ac Unit, New Homes, Preventative Maintenance, Regular Maintenance, Regular Repair, Safety Audits, Safety Inspection, Sump Pump, Temperature Control, Duct Inspection, Furnace Inspection, New Air Conditioning Unit, Routine Maintenance, Surge Protectors, Installation, A/C preventive maintenance, A/C system dismantlement, A/C system vent cleaning, Cleaning, Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank repair, Install Water Collection Systems, Wash Machine Hookup Box Installation, Wash Machine Outlet Box Installation, Trap / Drain Repair, Trap / Drain Installation, Tankless Water Heater Installation, Tankless Water Heater Repair, Water Heater Expansion Tank Installation, Instant Hot Water Installation, Instant Hot Water Repair, Water Collection Installation/Repair, Evaporative Cooler Hookup, Evaporative Cooler Installation, Swamp Cooler Installation, Evaporative Cooler Repair, Expansion Tank Installation, Pressure Tank Installation, Pressure Tank Repair, Refrigerator Water Line Installation, Electrical fixture installation, Electrical fuse changing, Electrical heat resistor changing, Electrical inspections, Electrical outlet & switch installation, Electrical outlet & switch relocation, Electrical outlet & switch repair, Electrical panel repair, Electrical panel replacement or upgrading, Electrical parts assembly, Electrical power restoration, Electrical wiring installation, Electrical wiring repair, Electric car charger installation, Fan installation, Fan repair, General alarm installation, General construction, General repairs, Ground wire installation, Light fixture installation, Light fixture repair, Outdoor lighting installation, Remodeling, Security system installation, Grow Lighting Installation, Grow Lighting Repair,
Reviews
Jared called ahead of his arrival as advertised and was right on time. He conducted several tests and double checks on kitchen circuits, fireplace switch, fuse box maintenance and advice on under cabinet lighting in the kitchen. He was very professional, knowledgeable, and personable. We look forward to doing more business with WireNut in the years to come!
Dennis Zimmerman
5 months ago
Technician very knowledgeable, did a lot of trouble shooting, explained everything, good communication. Nice and friendly gentleman
Melanie Steele
9 months ago
All the workers that have come out to my house have been great. But unfortunately I scheduled a duct cleaning and paid for it. I was called with about a 30 minute notice that they had to cancel due to an employee calling in. I called back to reschedule and nobody returned my call. I called again this morning to reschedule and nobody returned my call. So they have $900 of mine and no work has been done. Not to mention I just spent $8,000 on a new furnace that they installed. I got a hold of somebody this afternoon and told them I wanted the $900 for the duct cleaning to be refunded and they told me that they would have to take 15% and that they would not make any exceptions. They canceled on me, I didn't cancel on them and they have not called me back to reschedule. So for $135 they are willing to lose a customer.
Joyce Martinez
a year ago
Erik and John were great. They did excellent work and even gave us some advice. The only thing is, they took the garbage papers and I need the model number and serial number to register the disposal. Thank you.
Gavin addressed my home's sump pump operation and made sure it was in proper working order. He also fixed other plumbing concerns I had. Gavin was very professional, friendly, courteous, and answered all my questions. He explained the sump pump process thoroughly. Clearly, he knows his trade very well. I would DEFINITELY recommend Gavin for his high-quality sump pump and general plumbing expertise. Wirenut, please give him a raise! I will definitely request his service again.
My experiences with this company have been way above average. The technicians are knowledgeable, professional, personable and efficient. I highly recommend them 🙂
Dariel Banks
2 months ago
I love Wirenut. Their prices are reasonable and they are very responsive. One of the things I like the most is that before the technician arrives, they send a text that includes a picture and name of the technician. This is great for people who are wary of strangers pretending to be workers.Tanner was great. He arrived within the time period I was given and was very respectful and knowledgeable. He explained things in a way that I could understand and gave me great advice. Would definitely recommend!
David Peterson
6 days ago
Overall good experience. Johnny showed up on time and was extremely professional. The cost about knocked me out as I was expecting the cost to be 1/2 of what it was.
Monique Perez
2 years ago
Jesse was wonderful from start to finish. He called me a hour ahead his arrival time and offered to grab me coffee on the way to me and then arrived exactly at a hour was super kind, professional & very sweet to my kiddo and dog. Would highly recommend the wire nut and Jesse!! :)
Amazing customer service and wonderful people! Jamie and Walter came by to service our water heater and furnace and were so respectful and helpful, going above and beyond. They found problems that had not been observed by previous techs that will help improve the efficiency and life of our heater and furnace, they took time to explain things to me that I didn't understand, they looked into concerns I brought up that weren't scheduled for the original visit and scheduled a plumber and electrician visit for me, and Walter even shoveled my driveway and sidewalk! They both were so helpful!
Connie Pieper
3 months ago
the installation of a furnace filter system was done very professionally. We are satisfied with the service we received.
Matt was the serviceman from Wirenut that arrived to take care of my electrical problem. He was prompt and, genuinely, pleasant, professional and knowledgeable about what would be required to fix my electrical issue. I could NOT be more pleased and will, definitely, use Wirenut again, in the future.
Mark and Jean Stephens
3 months ago
Marc Z. was an incredible professional. He allowed me to shadow him and explained every step of his process/checks in a very detailed and understandable way. I would absolutely use WireNut again without hesitation based on my experience with Marc.
JoAnne Patrick
4 months ago
John is great! He was fast, answered all my questions, and was very professional!
Debbie Diederich
a year ago
He is very friendly and respectful! He is also very knowledgeable and great at his job! He did awesome work and explained everything to me! Will definitely use this service again!
Paul fixed the reverse polarity issue in our garage. He provided detailed explanation of the issue as well as the resolution. This allowed me to make a more informed decision. All of my questions were answered and I’m very pleased with the services provided.
Don’t walk, run from this company. Don’t let the, I imagine paid for google reviews. This company is a sales company and will utilize scare tactics to try and sell you a bunch of things because what you have “isn’t safe”. Multiple people I know have had same issues with this company.I had another reputable company come out and they confirmed that WireNut indeed is just trying to upsell customers. Horrible business model.
Every interaction has been wonderful and each employee takes the time to explain their findings and recommendations. We will continue to use them for future issues and maintenance around all of their services!
Linda Fitzwater
a month ago
Shad the electrician at my appointment was pleasant, knowledgeable, polite and on time. He gave me three options to fix my electrical issues. He then explained what each option detail. All options would fix the problem. I chose the option that was best for me with no pressure from Shad. All was important to me.
Wow!! Have to say, super impressed with this team. Very professional, respectful of the house, great work, can't say enough positive things! Absolutely will recommend WireNut. Also love that you get a personal bio of the staff who comes to work!
Bradley Pring (bPringle21)
7 months ago
They left my 85 year old grandpa without heat for a week in 10 degree weather! They were just going to leave him there with nothing. Luckily I stopped by not knowing and found him with all his coats on. Brought him to my house. After on the phone all day to try and get some one back out to fix what they promised was already fixed they told me they would reach back after the weekend... Terrible terrible. We took our business else where and I demanded a refund.
Heather Hennington
4 years ago
Julian arrived on time for our appointment and was very informative explaining exactly what was wrong with my furnace. He was sensitive to my financial situation and took it into account when suggesting a new furnace for me going the extra mile to get the best for what I could afford. Working with him today was a great pleasure.
Brian B was awesome! Prompt, informative, quick, and solved my problems! He also let me know what to watch out for and what to expect so I am not shocked by unplanned repair costs. Will definitely be a repeat customer!
My service tech, Preston, was on time and was able to figure out the issue quickly. He was polite, professional and thorough. The process to get a tech out was easy and he was at my house within 24 hours.
jennifer horn
2 years ago
First time using this company, and I was very pleased with their immediate contact and follow up with appointments. They were quick to reschedule and contacted me prior to just changing the date and time like some companies have a habit of doing. The company gave me a large window of time, but made it a point to be at my home closer in the morning due to my other priorities in the afternoon. The plumber was very kind, professional, and quickly fixed the issue I was having with the sprinkler system. Definitely would recommend, very pleased with cost and service from both customer service to the plumber.
Rusty Shackleford
8 months ago
I called and explained an electrical situation I had and they were ready to send a truck out that was $80 just to show up.I then called Mr. Electric and described the problem to them and they told me what to do to reset the breaker. Easy fix. Don't make the same mistake I made by making wirenut your first call. They gotta pay for that stupid costume somehow.
Mark Van Horn
2 months ago
Tech was on time, professional and addressed any questions/concerns I had. In addition, he put up with my dog. He was very gracious. Would recommend this company.
Nathaniel Medina
10 months ago
I've had a few companies come out for estimates on a federal pacific box none of them inspected and dug in like this guy did he made sure I had a problem first and beat the other guys by $3k even with better equipment (copper vs aluminum) and a 30 slot panel opposed to a 20 slot also seemed honest Heart told me i needed the water main ground this guy said I have it and don't need to do anything with it unless I up my ampage
Michael Herman
3 weeks ago
Arber from Wire Nut was great. He took numerous pictures and showed and explained EVERYTHING THAT was wrong with our HVAC system. Extremely knowledgeable and patient with clients that were new to central air. We needed a new system and he showed us several options and NEVER pushed for a sale.I will use Wire Nut for everything now
Greg was awesome. He was very knowledgeable and answered all my questions And explained about some of the other services they . I have tried several different plumbing services in the past and was very very pleased with this service.
Carl and his helper were amazing, professional, courteous, and very efficient
Markbarb Dearman
8 months ago
Jarred was great...he explained all he did and advised the electrical component needed to facilitate the best outcome. Very good service. We highly recommend him.
jena gorrondona
a year ago
Daniel and Austin were great. It was a big job on an older home, but they came up with solutions and never lost their cool. I really appreciated that they never tried to rush my questions (or the job itself). I would definitely recommend.
Kevin did a great job. He explained in detail everything that he checked! What I will need in the future. Very professional!
Laura Moorhead
6 months ago
WireNut Services is a great company! Jeremy Langford installed a ceiling fan for me. He was very professional and explained everything. He is a very kind man and I felt very safe having him in my home. I will definitely be using WireNut Services in the future.
Peggine Tellez
2 months ago
Very professional and personable. Good value, timely and thorough.
Marc did a great job explaining what he was doing, I can’t remember all that he did, I’m getting a new A/C unit . Very pleasant
Jared was professional and knew his stuff. Jennifer in the office is very nice and helpful as much as she can be. I feel that over $1000.00 to change a breaker is ridiculous. And it took 8 days to complete the job. I won’t be using Wirenut again and I’ll be sure to share with family and friends.
Nathan Zautke
5 months ago
Word of caution, these guys are completely out of their minds on pricing.Maybe it was because we just moved into our home, and needed work fast, but I was charged $750 to have a water pressure valve replaced. I found the valve at Home Depot was about $200.The tech was here for about 25min installing the valve. That’s $550 of labor for 25min of work.We have lots of needs for fixing up electrical and plumbing needs…but I wouldn’t call these guys in a million years again. Rip off.
Jesse is the technician all others should strive to be. He quickly diagnosed & repaired our furnace issue. He was prompt, professional, courteous; and patiently explained what was needed. He also gave us options to help make our 50-yr old house more efficient. Amazingly, we got same day HVAC service during a Christmas week with freezing temps, and right before a major Colorado cold snap. We're happy to have Wire Nut in our corner.
Ronald Hollins
3 weeks ago
Very professional Kevin was excellent. I learned a lot about HVAC and was so helpful with helping me understand my system. I highly recommend Kevin.
Aaron Rosenthal
5 years ago
We had a very positive experience with The Wire Nut. Julian was on time and very knowledgeable. He explained everything in an easy to understand manner and took more time than I anticipated for a basic tune up service. I had the impression the job at my house was paramount, and it never felt like he was needing to rush tom is next appointment. I had to contact him the following day and he followed through promptly with my requests to get me brochures and email me pictures he had taken. Thank you Julian!
Johnathan was very professional, knowledgeable and friendly. He made sure everything was working properly before leaving.
Steven Petersen
3 months ago
Gavin (G2) did a great job helping get the required parts from Rheem to repair the Intellivent White-Rodgers controller issue.
I found Arber Kucana to be a very professional Technician. He is definitely, a valuable asset , to the WireNut Company.
Viktoryia Skalkovich
8 months ago
Great work done by Jeremy. He installed light fixtures for us and added a new outlet. Despite the difficulties of adding a new outlet Jeremy remained professional, courteous and got the job done. Would definitely recommend !
He did a great job. Was able to fix the ceiling fan light and kitchen dimmer light.
Tony Spicuglia
5 months ago
Absolutely amazing experience all around. I’ve used other companies such as “affordable heating.” I will never use another company ever again. Service was above expectation. My technician Charles Dozeman was on time, personable, knowledgeable and professional. Don’t even consider any other company besides WireNut.
It was time for my electrical assessment and I was surprised to see Jessica P. at my door. She introduced herself through her mask and place shoe covers on before stepping into my house.When she completed her assessment she went through the readings and explained every number to my satisfaction. Near the end of the visit she mentioned the surge protector and all the bells and whistles for protecting my whole house. No pressure just information was given and I felt Jessica was well informed about both types of protection. She answered each question and gave me options straight forth.Today was Wednesday and Jessica called ahead to notify me of when she would arrive. This young lady brought the right tools to install the surge protector. She explained each step and gave me cues when I might need to call for service. She cleaned her work area then explained the warranty to me.I would love to have her work in my home anytime.Gary Lynn Street
Preston and Simeon came out to fix my leaky bathroom sink on a same-day call. They were both were incredibly professional, courteous, and knowledgeable. They were able to quickly identify the issue and fix it without any hassle. I will definitely be using WireNut again when I have any issues and I would recommend them to others as well.
Brian did a great job for us! We had to have all our smoke detectors replaced and he came in, gave us a quote, and then did the work right then and there! I sure appreciated service that quickly! They are coming back on Friday to do some more light fixtures. Very pleased!Gwen showed up on Friday to install new kitchen lights and to install our ring camera and lights. She was professional and knowledgeable! It was great having a woman as an electrician! I'd defintely have her come out again!Thank you for a job well done!
John Armstrong
2 weeks ago
Tanner did a great job. Efficient and professional, explained the results clearly.
Sherri Sheeran
2 months ago
Marc does an excellent job! Highly recommended!
Very thorough, detailed, and professional inspection during which Steve listened to what I explained we need and told me exactly what we will and won’t need. Steve has been doing this for decades, and that instills confidence. The estimate came in lower than expected, and for that I’m thankful. Looking forward to getting this work done with WireNut.
Business Leadership
2 months ago
Technician was nice and very knowledgeable. We are in process of getting approved for a new Tankless Hot Water Heater, hopefully.
Donna Becker
5 months ago
This team was excellent and efficient and friendly. They are returning to do some additional recommended work.
Derrick Hubbard
2 months ago
Very professional. Mr Kucana was extremely knowledgeable when he showed everything to me. He also backed up all of his information with credible sources. Overall great company.
Jimmy Oliver
7 months ago
First time using Wirenut and had an awesome experience. Chance was my tech, he was very knowledgeable and professional. Went through all my options and included changes in the electrical code which was so helpful. They have my future business and I even made an appointment for a HVAC tech 🤣🤣.
Samantha Lathrop
3 months ago
Was on time, was quick and to the point. Suggested a couple thing a to make sure heater stays works good! Vinzent has come to the house often to fix my AC. He always does a great job!
Tuesday Garcia
a year ago
John was very professional and honest about what we needed to do with our problem. John was very knowledgeable about HVAC systems and was able to explain every question I asked him. I highly recommend John for any maintenence job.
Shannon Marshall
4 months ago
My 91 year old neighbor received an estimate and scheduled a tentative start date for the work to be completed with WireNut. Financing was offered but it was not made clear that the financing was through a 3rd party provider. My neighbor did NOT sign a contract (the paperwork that was given to him was a SCOPE OF WORK AND CUSTOMER OPTIONS) nor was he aware that he was making an application for a loan with a company he was completely unfamiliar with. When he wanted to delay (or cancel) the start date, the company demanded $2,020 for the permit and parts (which they claim were ordered the same day as the estimate was done). This was ultimately resolved by my neighbor making a $299 payment for the permit. I would NOT RECOMMEND this company to anyone. I also believe WireNut should seriously consider how they represent and present their paperwork so things are clear to ALL of their customers. In my opinion, WireNut MISREPRESENTED themselves and their processes and ultimately HUSTLED their customer in this instance.
Jessica Fugett
5 months ago
Marc Z was really great and personable, answered all of our questions and was able to fix the problem timely! Would absolutely recommend!
Tanner did a great job checking out our air conditioning system. He said that everything was good and even changed our filter for us.Thanks so much, Bob and Mary Neal
My appointment with Korey Smith was very informative. He did a very good job of thoroughly inspecting an advising on things that could or should be done. Also left an estimate of repair and gave me a very good deal on not only inspecting and cleaning my air conditioning as well as my furnace and water heater.
Steve Callicott
2 years ago
Chance was very professional and did an outstanding job. He installed our outside floodlight in a spring snow without skipping a beat. Perfect job and done quickly. I definitely will call upon The WireNut again and hopefully get Chance out to help us.
Ok, I had them quote repairs and replacement of my HVAC system. They quoted me $15,000 for replacement, the next highest bid, out of 4 total was just over $5,000. As far as repairs, they wanted $1,500 to replace a condenser fan motor that I can buy for around $140.00 and replace in about 20 minutes. They wanted like $450.00 to replace a contactor that I can buy for $20.00 and replace in about 10 minutes. And yes both the motor and contactor are direct replacements, and the new $5000.00 system is name brand and high quality. They even talked me into a $150.00 dollar a year service contract thing that I will never use. If your looking for good, honest, reasonable priced service, this is definitely not the place to get it.
Rick Grosklaus
a year ago
Great professionalism from Jamie. Ask for her if you need any work done. Very detailed oriented, friendly, and a pleasure to talk with. She took the time to show completely all the work she did and to recommend user maintenance for those who are somewhat handy with equipment. Recommend Jamie do your repair work
They offer excellent prices. They came to my house on March 1st, 2021. They were so dedicated they started working on my home at 8:30 am and didn't leave until 6:30 pm. The quality of service was excellent. Their employees named Brian, Daniel, Jared, and Carlos went above and beyond. Not only do I recommend this company but I definitely recommend those guys I named. Thanks! I forgot to mention, they came to my house to fix electrical problems
Colorado Springs
4 months ago
This was the first time I used The Wire Nut for a yearly furnace and water heater inspection. Richard inspected the furnace and Robert did a full house plumbing inspection.Both technicians were extremely professional, very friendly and very knowledgeable. Upon completion of the furnace inspection, Richard explained the results of the inspection and if any action was needed.Robert checked all of the plumbing in the house and was extremely thorough. He advised me of his findings, and after Ihad questions about my garbage disposal, he gave me an estimate for a new disposal and the labor cost on the spot.I was very pleased with Wire Nut's employee's and I would highly recommend using the Ultimate Protection Plan.
Marcus Pacheco
8 months ago
Stay away at all costs! I hired WireNut to complete a whole-house re-device which is essentially replacing all receptacles and light switches in my house. It was a mistake from the beginning. From not turning off the correct circuits causing electrical sparks to fly from my kitchen outlet (they had to stomp out the sparks on my kitchen floor) to missing entire outlets that needed to be replaced, hiring WireNut was a disaster. I had to wait over a week beyond my installation date because they ordered the wrong circuit breakers. When the new circuit breakers didn’t work (I was without my garbage disposal, dishwasher and laundry machine) and I discovered the two receptacles that weren’t replaced AND two additional receptacles they replaced but didn’t work, they told me I had to wait another two weeks before they can come back out. I called another electrical company to finish the job. I paid in part for the “lifetime guarantee” but I NEVER want WireNut to step another foot in my house again.
Jerry arrived on time and was very thorough and knowledgeable, so I appreciated his feedback and candor surrounding the project details.
Jared and Brad installed a kitchen Fawcett and did an excellent job . They were very professional and friendly. Would absolutely use them again
Robert Houston
a week ago
Had a very pleasant experience, learned a lot about my AC system, and my heating system as well, the technician was highly knowledgeable of both systems. I feel secure about the safety of my system with the maintenance that’s going to be performed and what was performed.
Kimberly Sheehan
3 years ago
The two technicians sent to complete my furnace, A/c and water heater were great. Additionally finding a few more things that needed to be fixed and took the time to educate me on what they found and the options to resolve them. I appreciated that. They had the all three installed in two days.Additional comment: Marc Kennedy came back the following week to charge my air conditioner. I was in a meeting for work the majority of the time he was here, so I didn't get an opportunity to review the work he did that day. He was nice enough to take pictures of the work he completed and send them to me. That was very considerate and I appreciated it.
Curtis Daniel
a month ago
Johnny Rutjes was not only on-time, but also very professional, knowledgeable and personable. Great work. Thanks!
Evan and Karen Reedall
3 months ago
Electrician Steven Storm was fantastic. Safe, kind, personable, professional. Will ask for him again.
Eddie Negrete
3 weeks ago
Tanner, the tech, did a great job he was here on time, worked in a timely manner, and very personable. Will be calling Wirenut for yearly AC tune ups
Update: Work has been completed and they have returned several times to button up some minor issues. Scheduling has been better after initial large job. Adding a star for their recovery. Still feel that their work is good but scheduling and dispatch needs some adjustments.Tl;Dr: 1 star for company scheduling failures. Added one star because the only tech to do any work was greatAfter two rescheduled appointments Shad made it out to our home to inspect electrical work. Shad did a great job. However, the next week when installation time came a tech was assigned to call and arrive for work. Now call, no response, the office left me to leave voicemails with the scheduling team. Now I am nearly a week of PTO down the drain (of my very limited annual PTO), a credit inquiry (hitting my credit), and now the company won't return my calls or voicemails. Terrible.
David inspected HVAC system. He did a great job in all respects and took the time to explain to me how everything works properly and needs to be maintained.
BIGG MIKE Winford
2 years ago
Charles arrived on time, was super friendly and professional. He gave me some good suggestions on how to save money and he alerted me to an issue with my hot water heater! Will definitely be my go to for my hvac needs. Did the work thoroughly and professionally.
2 guys came in and did exactly what I asked for. Even though it was a bit unique.Their work was extremely well done with a professional looking, finished appearance.Not the cheapest in town for sure, but they show up on time and provide quality work.For me, it's worth the added expense.
Steve Stoughton
a month ago
Alex was polite, knowledgeable and thorough. Did not mind me looking over his shoulder and explained what he was doing...he solved the problem.
Brian did a terrific job replacing our unsafe old electric panel. He was thorough and courteous. Assured that all our appliances and electrical equipment were operational and walked us through the new system and the warranty,
They came quickly, on time, and service was friendly and reasonably priced.
Our tech Jason was AWESOME!!! He was very nice and professional and knew how to explain things to someone not well verse in all things electrical. It took us 4 tries with other electrical companies to even get someone out and look at the issue, let alone complete the work we needed. I am very glad I found them.
Sarah Williams
11 months ago
We've had Wirenut out multiple times for electrical work. One was a lighting situation and the other time was to change the fuse box and outdoor meter. Really everyone has been professional, great at what they do, and personable. We've had Paul Torres and his apprentice (Austin?), Brian, and Kevin out for projects and they're all terrific. Thanks guys
Amber came out and did a furnace tune up. He was very professional and had a lot of good maintenance recommendations as to how to keep our furnace and furnace humidifier running more efficiently. He was knowledgeable and professional and did a great job! I would use WireNut again.
Second time using wirenut! Very professional service providers and technicians.! Thank you Gavin Ross!
Richard McNamara
9 months ago
Mark called 15min ahead and showed near the begin of the 3 hr window I was provided by dispatch. He quickly diagnosed the issue and his recommendations were very clear and helpful.
No one likes to hear that their water heater is dying, but Wirenut had a brand new one installed and working in less than 12 business hours. Great job 👍
Alex was prompt, efficient, knowledgeable and provided very nice customer service.
Wirenut performed annual maintenance on my furnace and water heater. Technicians were friendly, efficient, and provided recommendations for improving efficiency of my furnace.
Jennifer Dabros
a year ago
I had my air conditioner and furnace installed. Carl was very professional and thorough. He answered all of my questions. He provided excellent customer service!
Nick Marinovich
9 months ago
We originally hired WireNut for their comprehensive service package on a new construction home in Colorado Springs. The initial Electrical and Plumbing inspections and service went well. We had the occasional re-schedule because the techs got called away on an emergency, inconvenient, but no big deal for us. We'd want the same in an emergency ourselves.The first HVAC tech pointed out an issue with our inducer motor, but that the issue was minor and to keep an eye on it. Our HVAC system was under WireNut's care at this time and the builder's warranty on the HVAC was still in effect. It would be for another 9 months.Next year when a different HVAC tech from WireNut returned for our annual inspection the inducer motor was in need of replacement...3 months after the warranty expired. The system is 2 years old at this point. Had the first technician alerted us to the seriousness of the issue we could have had it replaced under warranty rather than out-of-pocket. The second technician indicated that the inducer motor had been installed incorrectly by the builder's HVAC contractor and would have needed replacing no matter what - even a year ago upon inital inspection. Now we required $1,700 out-of-pocket to make that happen. To be clear - the second HVAC tech who came out was very kind, professional, and patient, but our issue should have been solved early and cheaply with the proper recommendation at the proper time. I imagine WireNut would still have made the same amount of money on that work at that time.Once ordered - the inducer motor part then did not come in on time (perhaps the fault of the parts warehouse and supply chain, etc..) We didn't find out about that until the morning of the service appointment. Now frustrated, I explain the situation to the service manager who - while very apologetic and sympathetic - didn't offer any remedy other than to get things done ASAP. I can also say this service manager is the only person I've spoken to on the phone at the WireNut main line who sounds genuine.Our servce tech also had a part cleaning scheduled with us for that day so went ahead with that work and it went well. The inducer motor was to be in a few days later. A few days later - then two more pass - no call - no update.I then call in for an update: The part had just come in!We pay 50% and schedule the service. The same technician as before performs the work quickly and cleanly. There's an issue with the payment app on the tablet, so the service manager will call me back to settle up.Nearly a week passes before I hear from anyone. They call to collect the other 50% with no questions, concerns, or apologies.All of the WireNut field technicians I've met have been very friendly, helpful, informative, and professional. We were unfortunate where a critical bit of information was not given when it could have been.The administration and phone service quality seems lacking. Things go delayed or incomplete and you don't get what you might expect for supportive follow up. Even if you have a team of rockstars out in the field doing the service work - if the shop is in disarray - you're not going to get quality results.We cancelled our service contract with WireNut and will be seeking other local business who can fulfill these needs for us. We had even begun planning and quoting for the next few upgrades to have them do, but the trust is broken. It's a shame because it seems like you have a good thing going it just really didn't work out for us.
Richard was EXCELLENT. On time and did a thorough job. Explained everything up front and competed the job timely.
Jerry Pittman
a month ago
Great to have Michael’s commitment and advanced problem solving skills!
Jennifer Wedderstrand
11 months ago
The only reason I gave them 4 stars instead of 5 is that they were late getting started. Once here the electricians were polite and efficient. They were very pleasant with our 3 month old puppy who can be a bit of a rascal too. We had a problem at the box that needed to be brought up to code along with the exterior outlet. They also resolved a interior wiring issue that kept 3 outlets from functioning. We're thrilled.
Chance from Wire-Nut came over as we had an issue with some breakers popping(bathroom, fan and hairdryer) issue. He gave us our options, no pressure and we made our selection according to our budget. Everything is good to go at this time. Pretty darn happy, I got to tell you. Straight-up and squared away. I’d say Wire-Nut is lucky to have him and so, were we! Give them a call and ask for Chance when it comes to an electrician technician.
Linda Plambeck
3 weeks ago
We contacted WireNut to help us with our hot water tank pilot light going out. This is turning into a nightmare!! What they did was drill a hole on the side of our house to allow more air to circulate and the pilot light is still going out!! They changed vents that didn't look old or damaged and charged us $2700 to do this. The inspector failed the job saying come winter all our water pipes will burst as they aren't insulated. Again this is due to the large hole in the house. I contacted WireNut to come back to correct the issues, but they didn't know what to do. They said they were going to suggest an electric water tank and will take off some of the work, but it'll still be another $1200.00 NOT including adding the extra electrical outlet to the house. This is an additional $3-5K. I let them a message to call me on Friday 7/21/23. I still want to give them a chance to make it right. IF they don't I have an attorney and will have to go that route.
gretchen jenereaux
2 months ago
Easy to get an appointment within a day of calling. Technician was on time, professional and very knowledgeable. Painless and overall good experience.
Maria Herakovich
4 months ago
Jaime did a fantastic job letting me know everything teaching me how important it is to services your furnace, she was sweet and patient 😊 thank you for an excellent job Jaime
Tanner was great. Very professional. I am pleased.
Richard Meyers
2 years ago
We had Wirenut do the install of our water softener and water heater maintenance this last week. Brian & Tyler came out and did a fantastic job. The guys were very professional and courteous. They did a great job and their work area was spotless after they completed the work. They did a great job explaining how the system worked and made sure they answered all my questions before they departed. Great job guys!
Melissa Brown
2 years ago
The customer service representative, Brianna, was very helpful in setting up my appointment to have a technician come out. She was also very professional and timely in the phone call. Marc, the technician, was on time, professional, and made the experience using wirenut easy and not a hassle. I will definitely be using The Wirenut for all my home needs from now on. Pricing is very affordable also. Overall, GREAT experience!
very knowledgeable and thorough. was able to access the problem and coordinate the repairs with his installers.
WireNut has fixed a few issues with my property I recently purchased. The workmanship was excellent!
Tammy Schoonover
a month ago
I needed some outdoor plumbing fixed from winter damage, the tech showed up, was very helpful, and friendly. I showed him where the problem was, he quickly examined the problem and told me he could fix it immediately. He fixed the issue, hooked up my swamp cooler, and even repaired that line for me. VERY professional and Very nice young man. WireNut definitely will be on my list of businesses to call again!!!!!!
Rebecca Boudreau
5 months ago
Charles Dozeman is an A++ rating!. His knowledge and help was above and beyond what we had expected. He was kind and respectful throughout his vist, also making sure we knew exactly what he was doing and seeing. We highly recommed Charles and Wire Nut to anyone needing home services.
Chance and his apprentice came right on time to complete a significant amount of electrical reconfiguration and installation of new switch, new master surge protectors, and inspection and trouble shooting for heating elements installed on roof. They came right on time, went through everything with us ( the owners) and then started to work very efficiently on all the projects. They finished earlier than planned. boy they put shoe covers on and off every time they went outside. they were quietly working for over four hours or more. I enjoyed them. Very personable, respectful and professional. what a perfect job. the dispatch and office support personnel were very helpful during some moments of confusion and such. A great company and great team!! i will always call them for our electrical issues!!!Thanks Chance!
Danny and Elliot were very respectful young men and I can tell that they are hard workers. My rating goes mostly to them, the hard workers who are making things happen and delivering a quality service. They answered any questions I had and always kept me informed of their progress. They got started right away and they knew exactly what to do. They truly are an asset to the company.I’m not so thrilled about the WireNut’s prices and their marketing tactics, selling a service without revealing all the details and claims of a part or system being installed when in fact was not (this wasn’t Danny and Elliot). I declined further service after finding out later some drywall work had to be done by someone else since they don’t do drywall. This was not explained in the beginning but was later disclosed when Danny and Elliot showed up to do the work. It sounded like some construction work was part of installation which I totally did not want.
Matt DeGraff
9 months ago
Austin is a real good guy and Tech. It was easy to explain what we wanted and able to get same day work/results. Definitely a pleasure to invite into our home to do work.
Matthew Pfaff
a month ago
Very professional. Explained everything about what needed to be fixed and how much it would cost. Would highly recommend.
Wirenut is terrible. They take advantage of at risk seniors. They charged my 93yr old mother $900 to clean 7-vents in a motorhome. Mark was the technician.
Donald Etherton
3 years ago
Charles was great to deal with and pleasurable. Very thorough with his assessment and I am very appreciative of the items that he pointed out that needed addressing besides a new furnace. He wasn't trying to upsell me on a new hot water tank but gave me the option of doing it myself or letting me know that they could take care of it as well and would list both options in his estimate.
We had several electrical units that were not working properly (fan lighting, door bell and smoke detectors). Jason was able to pinpoint our various problems and explain how they might all be remedied. He was extremely helpful and I would certainly recommend him to anyone looking for professional electrical support.
Company was great to deal with from the first phone call to shaking the techs hand upon completion. Overall service would be a 10 star if possible., We will absolutely be using wire nut again in the future for all of our company and personal needs!
We have a new see-through, cedar patio cover installed by a local contractor who did not perform electrical work. We needed 4 lights installed under the cover along three of the rafters. Brian Beachler arrived, offered some suggestions that we liked and he did the work the next day, along with finding the problem with our front door bell. He was experienced, pleasant, efficient and very personable. We highly recommend Brian and The Wire Nut. Pat and John. Canon City, CO.
Esther Goodridge
7 months ago
We had an issue with our garbage disposal and new dishwasher not working all of a sudden. One day the disposal just wouldn’t come on and we thought we just had to unplug it. Still didn’t work. Then we discovered the dishwasher not working and thought that the plug in for them. We saw a lot of commercials for WireNut on tv so decided to give them a call.Glad that we did!Come to find out that our electrical panel for everything is past expired (Brian recommended that these boxes be changed/upgraded after 20 years!) That’s what shorted out everything. Brian also changed the plug ins for the disposal and dishwasher for easier access!!! I am so glad that he went and checked the electrical panel!!!
Timothy Morris
a month ago
John from WireNut was great! Very friendly, quite knowledgeable, and respectful of my home. Thanks to John, WireNut has gained a long term repeat customer
Charles was amazing! Helpful and professional, friendly and sincere. Went above and beyond while in our home and got us the best possible price on a replacement of our furnace. Not only was he knowledgeable but he was just a joy to have around period. Really a great guy that helped us exponentially. Went out of his way to be helpful and kind. Would recommend him and any company he worked for to anyone, truly outstanding. His team matched his every quality equally, being just as helpful and professional. Couldn’t have made a better choice, would and will do so again.
Carrie Moseley
7 months ago
The experience as a whole was wonderful. The ladies in the phone were professional and courteous. The tech was able to fix the plumbing and explained what he'd done and gave us tips for any future issues we might have. I'll definitely use Wirenut again!
Super nice guy did a lot of good work there are problems which he's going to get repaired
Johnny & Faith were FABULOUS. They explained everything step by step. Friendly & very professional.
Karen Quenaud
9 months ago
A service tech came to do the annual heating system checking and cleaning. He did an excellent job and took the time to explain everything he did and address any concerns. He also answered all my questions to my complete satisfaction. He was very friendly and went above my expectations.
Roy Whitehouse
a year ago
We are extremely pleased with the whole house electrical renovation work done by Brian and Michael. They were amazingly meticulous and skillful in all details of their work. We couldn’t be more pleased. We have been highly pleased with Wire Nut and their service people in all the work done for us in the past few months.
The technicians did a good job in tuning up my HVAC system and they identified some of the things that required further attention.
Luciano Amutan
2 years ago
Marc did a great job for us. He called ahead to make sure we were ready. He came by for a furnace checkup and did a thorough job. Marc also installed a central humidifier and stepped me through the operations and maintenance and answered my questions about the unit. All of our WireNut service technicians have been professional and courteous. Thanks again and keep up the good work.
Jane Hollandsworth
6 months ago
Installed phone jack for modem (CenturyLink does not do this if you have a phone jack in m your house). It didn’t connect with the new modem. I called WireNut and Jarred returned and diagnosed the problem and fixed the problem! Awesome service with a smile. Thanks Jarred and WireNut!
Barbara Gayle
4 weeks ago
Went above and beyond successfully dealing with spiders and wasps!
earthand water
3 weeks ago
All went well. Every question that I had answered. Work was done as discussed and finished as planned.
The furnace/heating technician, Vinzent, was amazingly knowledgeable, proficient, and helpful. Vinzent explained his work in detail while I was following his systematic approach. His attention to detail was superb.
Willie Mccurdy
4 months ago
Technician Kevin Del Puerto performed the best furnace inspection that I have ever seen in 30 years since I have own my home. Very professional.
Lelieth Thompson
3 months ago
Charles (HVAC) was amazing and very thorough with my AC Quote! I learned a lot about my house and what was needed to get the best quality for my needs. I was very impressed with his knowledge and he had the best personality!Shad (Electrician) was also amazing and helpful with understanding the issues with my current breaker box and the need for an upgrade. Gave me lots of options to fit my needs and was very personable and professional.
Kathy Strong
6 months ago
Jamie was able to install a bar that goes under the furnace filter for easier removal of dirty filter and installation of new filter. She explained the process and was very helpful. This bar was removed in October when the yearly inspection was done. I was told it was not needed. But I was unable to change out the filter on a monthly basis. Jamie was very personable and knowledgeable and did a great job.
Glenda Stephens
a month ago
Jhabri did the Hvac cleaning in my house. He is sooo good and courteous. He gets an A+++ rating from me. He can do work for me Anytime. He is AWESOME!!!!!🙌👏🏻👍🏻🤩🙌👏🏻
David performed the HVAC maintenance expertly, pointing out ways to keep the systems working at peak efficiency. He called asking to come early, getting started over an hour ahead of schedule. He's smart, friendly, fast and very respectful, leaving no trace behind that he'd been here working. I hope we get him the next time too.
Marc and his crew did a great job of installing our new furnace. All of the extra work on the duct work is appreciated.
David Lovato
9 months ago
Thank you WireNut Home Services for hiring and maintaining the best service people. Tyler Greenup checked all the boxes as a knowledgeable and professional employee. I appreciate his hard work and dedication to his craft and his customer service. Craftsmen such as Tyler are a hallmark of your company and why I feel confident call WireNut for all my home service needs.
Jared was very patient with my 86 yr old mother asking questions. Very respectful, of our home and us. He explained everything in a way we understood. He did a fantastic job, Thank you!!
Heather Hollars
7 months ago
Next day appointment was great, the window wasn’t obnoxiously large and he arrived early in the time frame. Very polite and efficient. The new unit was installed by Brian and his team the same day.
Going with WireNut was the best choice my husband and I could have made. We bought a house with an older HVAC system and knew it would kick the bucket soon. We had a Warranty company that would refuse to do anything and WireNut really saved us in this pinch. Their technician Arber was fantastic at explaining and breaking everything down for us to understand what the issues with the system were and what options we had. They didn't try to nickel and dime us which we appreciated as well. WireNut is fantastic and we would highly recommend to anyone!
Tanner was great. Polite, answered all
questions. Took care of the property.
Did not leave a mess. Checked everything
carefully. Great experience.
Steve did an exceptional job. He did a thorough troubleshooting and found the issue. I thought it would be a major repair and it turned out to be something simple. He saved me a bunch of money. I’ll always use WireNut for future electrical work. Great job by Steve. Thanks.
Zachary Smith
9 months ago
I called on Wednesday and they were out next day. The tech was on time and professional. He walked me through the problem to better understand the issue. I will call them next time I have an issues with my home.
Arber is very helpful and knowledgeable. He came right in diagnosed the issue and fixed it. He is also a very nice and kind person. I can always count on WireNut to treat me right. Thanks again and thank you Arber.
Justin Adcock
a month ago
Gavin was great to work with. He really took the time to answer all of our questions, and he did a great job explaining everything. He helped us to confidently make sense of our decisions.
Jerry was professional, on time, friendly, and very patient. And he called prior to arriving as expected. Jerry gets 5 stars. :)However, the business office gets 1 star because they lied to me. I said I needed the tech to bring the replacement part which the manual said I would need... they said he would - the basis for hiring Wire Nut as a certified Rheem Pro company. The tech knew nothing about that... and the part was 36 hours in arriving.The technical setup for notifications gets 5 stars for automated messaging included a picture of the assigned tech. Very professional.
Jessie Larsen
2 months ago
Needed a quote for electric panel fix. Shad came out and took a look at the panel. He explained what was wrong and gave me options on how it could be fixed.
The technician David was very responsive and professional. He explained the issue and pricing and answered all my questions. I’d highly recommend this company!
Kittrie Adams
2 years ago
We enjoyed both Phil and Charles' professionalism by including us in their work to keep us informed of our situation with the furnace. We also enjoyed their customer service which made us feel good about hiring WireNut to take care our needs. They were personable and extremely friendly. Lastly, we took comfort in their following guidelines for Covid 19. Our family enjoyed the overall experience.
Rosie Echevarria
3 years ago
We have been using Wirenut for about 4 years now. When we purchased our home, a tech stopped by to introduce their services and preform a free inspection. We've been satisfied customers since then. We purchase our yearly membership and have our regular inspections. We love that the call us to remind us we are coming up on our next inspection and they are always so friendly. We receive texts and calls with reminders of appointments and even a picture of our Technician who will be at the door. Always clean, professional and respectful. They give us updates right away since we are renting the house and cant be there to see what is or needs to be done. If something needs to be fixed, we get estimate options and images of any issues. We value what they do and will continue to be loyal customers. Thank you for your hard work and professionalism.
Cole and Kevin did a fantastic job installing new HVAC and water heater for us. They were so friendly, professional and polite. They explained everything to us. Showed up on time. Very friendly and professional.Best customer service we’ve had in a long time. Outstanding!!!Daniel the electrician was fantastic also as well as the young man who did the duct cleaning.Highly recommend Wirenut.
Roberto Aguirre
6 months ago
Wire Nut technicians are always courteous, professional. Knowledgeable, and provide information on their work. I recommend Wire Nut to all my friends and family.
Marc was on-time, efficient and professional in the repair of our gas leak. Our home is older, and as old homes go, character can be a little channenging to work with. Marc took it all in stride and was done in just over an hour! Great job Marc! Thank you, Nick
Richard Hardy
2 years ago
Came for a normal tune-up Joseph F. found we had more problems then we realized. He was really great at explaining each issue that we had and what services they offer to fix them. He was able to schedule appointments for next week to get those problems fix. Every time i have used WiredNut they are honest hardworking people i am going to keep using them. An since Joseph was super help full i am going to keep requesting him for all your service needs.
Today I had the pleasure of having Mr. Chance S from Wirenut home services trouble shoot an electrical problem I had in my home. for over a year I've had this issue. Mr. Chance S was very respectful to my home by placing his shoe covers on before entering my home and later asked if I had any restrictions in any part of my home where he shouldn't enter and I find that very respectful. While working on my home Mr. Chance explained step by step what was being done and later educated me on a few electrical recommendations that would work best for my home in the future. In closing I was happy my neighbor recommended Wirenut and I was more pleased to have Chance do a superb job. I would definitely be telling family and friends about my experience with the service I received today. Mr. Chance represents Wirenut very well.
In January I had wire nut come out to check and service my heater. Well they said I needed a whole new system. I said might as well and got a new furnace and a/c.....$18000 later. Well now that's its getting hotter I wanted to turn on my new a/c. Well the unit doesn't turn on. So I call for service and finally get a window between 1 and 4pm. At the very last minute someone calls and said they can't make it out and we can't come out for a couple days cuz of the weekend. So now I get to miss more work and who knows if they'll even make this appointment. Not very good service for the amount of money I payed.
All the employees I dealt with were polite, friendly, and knowledgeable. During a visit for a winter checkup Jonathan found my furnace to be unsafe. One day later Jerry found other code issues and provided us with information and quotes about replacement. Two days later Darren and David cleaned, sealed and sanitize the duct system. They were especially patient when dealing with our pets. The very next day Bran and Seth installed a new furnace and brought the duct work and hot water heater up to code. They spent extra time and effort to replace a vent in such a way that they did not have to cut into an existing wall. My experience was great.
Kristjan Aring - DOC
10 months ago
marc did a great job! he gave me alot of valuable information and ideas. He loves his job and wants to do whats best for his customers.
Patrick Dobbins
6 months ago
Kylen and team were great to work with.Professional even in very frigid, tough conditions. A touch on the higher price side but they took care to do it all right and answered all my questions and concerns.Definitely will use Wirenut again and will probably request Kylen as well.
I was very happy with our technician, Arber, he was on time, very respectful and stayed until the job was completed which was longer than expected. The problem with our A/C was fixed and it is running great. Thanks, Arber!
Had a problem with minor leak in toilet tank, due to cracked valve. Called Wire Nut and they got a repair tech out in less than an hour. He wore a face covering for Covid concerns and booties for carpet. He immediately diagnosed and fixed the problem. I am pleased with the prompt, professional service and friendliness of the tech. I was also impressed with his straight answers and that there no attempt to try to sell me extra parts or services I did not need. I will not hesitate to use this company again. Great service !
Little Wild z
4 years ago
We just had our water heater as well as furnace replaced. I called them this morning and they were out Within a couple of hours and Went straight to work. These men wear very polite And professional, and everything works Amazing. Great prices And have options for financing. Highly recommend.Bought a new house in July 2018 and called these guys to put in a new furnace and AC UNIT. Again, they were realistic on price and what we should get for our budget. Installed and did great!
Jennifer Girardeau
7 months ago
Brian was very friendly and professional. He told us exactly what work needed to be done and the cost, item by item. We were able to book the repairs for the same week.
Michael King
2 months ago
Very professional. Text notifications showing a picture of the staff coming to do the work along with their bio. They notify you 30 minutes before their arrival time. Great work. No issues.Awesome experience.
Very courteous, professional work. Overall pleased with service!
Phil Duccini
9 months ago
Very professional, honest and got it done in good job in tune up furnace. She caught a little dry water leak on the exhaust pipe from the old roof to the furnace systems that I didn't know about it. That happened before I got the new roof replacement a few month ago. All is good now. I recommended for this service.
We just moved into our new house and needed to change the pendant lighting in our breakfast nook. I called a few places and left messages. The Wirenut responded very quickly compared to other places. Chance and Mario came and did a superb job for my new lighting. They were punctual, efficient, and very pleasant. The kitchen looks so much bigger and brighter. I’m so elated for their service and we will use this locally owned company again, because of their excellent customer service, competitive price, and great work.
It started off fine but they lost my confidence. I got multiple estimates for a plumbing issue. WireNut was not competitive at all. Paying $89 dollars for a dispatch fee for an estimate seems a bit excessive. Disappointed.I tried to communicate with the technician through phone calls the day of service and the explanation of what was needed was not at all clear.
Jodi Canary
11 months ago
Anthony and Daniel were exceptionally professional. They communicated what to expect and the process they would be going through so that I understood what they'd be doing while in my home. They treated the property with respect and cleaned up after themselves thoroughly. They were also very friendly and a pleasure to have around while they were working. If or when I need any more services I hope they are the ones to show up.
Kristjan Aring
3 months ago
The Technician was very professional, was on time and was a very pleasant person. Did the job and gave suggestions on how to improve our ac.
Brock Covington
a month ago
Got a coupon in the mail for a HVAC tune-up and decided to take them up on it. Got great service and the technician (Jonathan) spotted an issue a previous inspector missed
Joseph was awesome; was polite and showed a determination to resolve the issue. Went above and beyond to ensure that the issue was fully resolved and provided helpful knowledge moving forward. Would recommend.
Charlie Digiglio
10 months ago
Our water heater is acting up. WireNut was available within an hour of my call; Alex was very friendly, knowledgeable, and patient as I asked several questions about options and whatnot. Will definitely be using their service again and highly recommend them to others.
Elizabeth Gowens
10 months ago
Marc did an amazing job. We are new homeowners and needed a lot of educating. Marc was patient, kind, and very knowledgeable. We feel much more educated in being able to maintain our new home. Great experience.
Very pleased with Wire Nut services. They have great employees working for them. Jesse was very informative, very thorough in his assessment and helped us choose the right equipment without pressuring us into buying things we don’t need. He got us on the schedule for the very next day with Brian for a new AC install. He was also very professional and diligent in his work. Although work is not yet finished (manufacturing issue) he was able to get us a few window units in the mean time at no extra charge. I’m confident he will get it up and running in no time! Exceptional service in my book! Will continue to use Wire Nut in the future
Considering replacing my furnace. Wanted to obtain estimates for comparison, so not sure if I will use them or not.Jesse was very courteous and professional, as was Cami who came out a couple of weeks ago. The appointment took longer than expected, almost 2 1/2 hours, but I received all the information needed and requested.
Richard was wonderful, professional, did a great job and very knowledgeable.
Terrence Rotering
6 months ago
Carl did a great job! He was an outstanding professional! Very knowledgeable, respectful, and friendly! Thanks Carl!
Trevor and his assistant appeared to be very professional and competent in diagnosing my electrical problem and discussing with me the solution options. They expertly And quickly completed the repairs. My wife and I noted that they were both polite and respectful of the COVID mask and distancing protections. We are very satisfied with Wirenut Services.
MikeJackie Leach
a year ago
Like to say John came and cleaned my furnace for it annual winter cleaning and he did an excellent job. Very professional. Best cleaning I have every had. This was the first time I had my furnace cleaned by Wire Nut and will us them again.
Shirley Neeley
10 months ago
It was indeed a great pleasure to have Marc Zeno look at our equipment. We especially appreciated his attitude, kindness and his professionalism. He was trustworthy, knowledgeable and we knew we could depend on and trust what he said to be true. Thank you Marc! Please come again!
Timothy Robinson
4 months ago
“Great service by Walter Zimmerman. He was polite, informative, and very professional.” “Excellent customer service!
I’m not typically one to leave poor reviews, but my experience with Wire Nut warrants one. Things started out just fine, with a quick response time and good safety measures with COVID going on (mask and shoe covers were both worn without me needing to ask). Unfortunately, that’s where the good news ends. I had them come out just to check out some faulty outlets, thinking that all I’d need them to do is replace those outlets. By the end of the visit, however, I was told that I should have my entire home rewired, get my breaker panel replaced, and more. I asked multiple times which of those things were NECESSARY for fire safety versus just recommendations of what I COULD do, and I never got a straight answer. The technician just kept saying that if I want to be very safe, I should do everything. The cost? $12,000. That’s right - not 12 hundred, 12 THOUSAND. The more we talked, the more things felt like a sales pitch. After he left, I decided to get a second opinion - and thank God I did, because the company I ended up choosing told me that everything was fine, no fire hazards - all I needed was a few outlets replaced and a few things tightened. Got that done for a couple hundred dollars. I’m very disappointed in Wire Nut and how they tried to pitch their UNNECESSARY sale, how they made me feel taken advantage of, and how they almost gave me the biggest ripoff of my life. Please do your homework and find an honest electrician who has your best interests in mind - safety-wise AND money-wise.
Muhammad Seifullah
2 years ago
I hardly ever leave reviews for anything, but it's honestly worth taking the time to leave this one for WireNut. We had Service Techs David Rumbo and Charles Dozeman out to check on our furnace and although they delivered some unfortunate news — our furnace and water heater were way overdue for replacement — they were so patience and thorough and detailed with their explanations of what was going on that it was a pleasant experience from start to finish. I just can't even believe that this level of service exists at a company this size; these guys are very deserving of the high ratings they get.Update (1/29/2021): Alex and John came by for the furnace and water heater installation and both of them were equally as great while they were here. So the process from start to finish has been pretty great.
Prosper Yakanu
a month ago
Brian Clothier did a great job. Was on time and made sure the job was done correctly. The cooling system works Great!
Jared was awesome! Very professional. Got the job done quickly.
Brian did a great job of completely upgrading and replacing my electrical panel. He worked efficiently and kept me informed of the progress and happily answered my questions. I will continue to use WireNut HomeServices for all my plumbing, heating, and electrical work. When I had additional solar panels installed the installer said it was a perfect job, neat and well done.
In the past year, I've had three different technicians to install a new furnace, air conditioner, and restart my evaporative cooler. All of them were very professional, courteous, and knew what they were doing. I do appreciate the fact that a picture of the technician is sent prior to their arrival so that there are no surprises. Great idea. Definitely a company to recommend!!
Chance came out to investigate electric issues we were experiencing throughout the house. He showed up on time, was professional and thoroughly investigated the problems. Once a diagnosis was made, he presented our options. We decided to install a whole house surge protector and filter, which he installed the same day. Everything that was taken apart to investigate the issue and install the surge protector was put back together and the area was cleaned up thoroughly as well. I will be calling the WireNut for all my future electrical needs. Chance was fantastic!
Barbara Morris
2 years ago
Great job JasonSadly I have an unfortunate update. Although Jason did a fabulous job installing my fan when he came last month, it was only after cancelling and rescheduling due to an emergency. Then several weeks ago I scheduled on line for another service and got a call that the online appointment system doesn't work, so had to reschedule to a less convenient date. Then I got a call yesterday, at the time of the scheduled appointment saying the van was broken , noone could come. Possibly they would come today. I got a call this morning: several new emergencies, we can't come. Very sad. I think their technicians are skilled but their office and scheduling are poor. I have engaged another company. Get it together Wirenut before you go out of business!
Steve was absolutely wonderful and helped us with our electrical problem! I would definitely recommend WireNut in the future! I would definitely use them again.
Functions of furnace, condition of furnace and things to keep an eye on: explained as never before. Incredibly thorough, friendly. Tech was Richard Weeks. Great guy.
Jason was very kind and professional. He completed the job in no time. I was very satisfied with the results as I now have 4 plug outlet with GFI in my bathroom. Thank you!
My AC unit stopped working. The technician came out, he was on time and he had a good professional appearance. They were at my home the day after I contacted them. These were the things they did well.I am very unsatisfied and chose not to use WireNut for my repairs because the technician said I had 7 individual problems totaling $6500 to repair and $13,000 to replace. He also said the unit was originally installed improperly, causing all the issues. I thought this quote seemed expensive and it seemed unlikely that 7 individual things all went wrong at the same time (but this is not my area of expertise so I rely on people to come out and give me sound advice). After WireNut came out I decided to have two other companies come out and do assessments for me. Those two companies both agreed there were only two issues. Both of them had quotes that were comparable at around $1250 to repair and they both agreed there was no need to consider replacement at this time.Shame on you, I feel like you came into my home and attempted to take advantage of me by recommending I fix parts that work fine and the parts that did need replaced were 3X more with you!
Sheryl Casebolt
2 years ago
I have used the Wirenut for many, many years. I am not sure what has happened to them, but this is not the same company that use to do such good work. What the initial consultant told me is completely different then what has been done. 2 fresh air vents were suppose to be installed in the walls. Well, I ended up with this foil monstrosity hanging in my basement that my cats are going to love swinging off of. Oh, and it looks like it was duct taped to the existing vent. I still haven't gotten the blower motor installed in my furnace that I paid for. There just seems like there is a complete lack of communication all the way around and I do take responsibility for some of that. I still have more work to be completed by them and I am thinking I should cancel and ask for a refund. I would like to say the workers are great. I am just very unhappy and disappointed with this whole experience.I am editing my review. They were very responsive and fixed the problem right away. I am still very happy with the company and they really seem to take care of their customers.
Dealt with Chase and Charles. They were amazing. Chase helped with electrical and Charles with HVAC. And two guys came to do work on electrical were nice. We had electrical done and AC this week. Prices on this stuff have gone up a ton but they both have been professional and likable and would def recommend
Brian responded promptly and finished the repairs quickly., Explained everything in simple terms. I would not hesitate to call him again. Informed me of additional work that needed to be done.
Bryson & Faith were extremely patient with my questions & answered them thoroughly! They came & went over what work was to be done & ensured it was correct & I fully understood it all. I appreciate their service & understanding of my situation! Thank you!
Jeanne Korpak
6 years ago
Had a problem after a couple of service calls and one of the issues wasn't resolved. I received a check with a refund from Jessica at The Wire Nut. Couldn't have been nicer or more helpful. The company goes above what you would expect from Customer Service. Want to convey my sincere thanks as I will definitely be using The Wire Nut again. They also put in a new water heater for me and did outstanding work at a better price than other companies I had checked on. Give them a try--A+++++++++ Also thanks to Todd.
Jarred was the electrical installer of the group. He was respectful, informative and efficient. Jesse was the front man and very professional and knowledgeable. Chris and Tyler installed my heating and cooling system. These two gentlemen were very thorough and made sure I understood everything they installed. They were also extremely patient with my old dog and my grandkids.Carl installed new filters on my furnace. He showed me twice, step by step, how to replace the filters in the future. He was a real gentleman.
Ron Gennetta
3 months ago
James was knowledgeable, and professional. He Always was on time, and completed the job to complete satisfaction. Thank you 😊
Joseph O'Connor
a year ago
I was kept in the loop throughout the installation. Jeremy and Tyler were very professional. They cleaned the area and removed all debris. I highly recommend Wire Nut services and will use them when needed!
Marshall Quick
8 months ago
Jesse, the service WireNut technician, fixed our nonfunctional furnace. He quickly found the problem, got and installed replacement parts, and got the furnace working again. He even pointed some things to watch out for to avoid future problems. I am more than pleased with the excelent service I received.
William Gilmore
3 months ago
Great service from Kevin. Very professional and explained what service he performed. I would definitely recommend him and WireNut Home Services again!
DISHONEST and high pressure sales tactics, quote was 5x more than the company we went with. LIED about code violations. Their sales team will do everything they can to lock you into their quote before you have a chance to find out they are a SCAM. Even overheard the technician on the phone with someone else, mentoring how to rip the costumer off.
Rodger Jehlicka
a month ago
Marc Zeno has been very easy to work with plus he has been extremely knowledgeable about every job he has done for us. He has been in our home for the yearly AC checkup and today he put on a Safety Float Switch and an EZ Clean P-trap on our AC System.
It took me weeks to schedule an appointment with them for a simple install. They called and hour into my 3 hour window to reschedule. Made another appointment for a week out(the earliest they had). Got a call about mid way into my appointment window to say they're NOT coming AGAIN. They wasted 2 full days of my time. I would NOT recommend this company. They are extremely unreliable and don't care that they cancel/reschedule on you numerous times.
Chance, Chance, and Jesse went above, beyond, and then some. You’ve never had a more pleasurable honest open an enjoyable experience with any contractor for technician at our house. These gentlemen Will continue to gain our business for as long as we live in this town. Fairly priced, honest, on time, friendly, courteous, and professional. Darren, Adrian, and Tyler were also extremely helpful, professional, courteous, informative, and thorough. We are very grateful for the whole team! Brian and Conner did a great job replacing our electrical panel, and were professional, friendly, helpful, courteous and thorough!
Michael from WireNut Home Services did a great job diagnosing my problem and intalling a new fixture. Great customer service.
Tony Koehler
3 months ago
After an electrical upgrade there was an issue with the GFI connected to the garbage disposal and dishwasher. Johnny did an excellent job troubleshooting a circuit issue and tried every conceivable solution to correct the issue. The builder, back in 1975, wired to code at the time but under the new panel code configuration the common was being shared across too many circuits and the wire gauge was too small to handle the load triping the GFI As soon as you flipped the switch. I ran a new circuit for the kitchen and after a little more troubleshooting the issue was remedied. In my opinion, this was a problem above a basic technician level and Johnny mastered the challenge. Excellent job and great determination. Keep up the good work.
Excellent experience! Great communication before the appointment and the technician was immensely friendly and informative. Price was exactly what was agreed upon and the whole experience felt comfortable and easy.UPDATE: We have had an additional tech out to service our central AC unit and the experience was once again impressive. He walked us carefully through our options and was sure we agreed upon what work was to be done before it was done. Another excellent experience.
We upgraded our 20 year old heating and air conditioning system. Excellent service in every respect. The sales person and the installers were all very professional, enthusiastic, answered all our questions, and made the entire experience as good as it could have been. We will definitely use Wire Nut again!!
Evelyn Brooks
8 months ago
Joseph clearly explained the 2 options. Although I really wasn't thrilled with either option, due to the cost. However, the water heater needed to be replaced and installed by a company that knows what they are doing. Wire Nut technicians are dependable, knowledgeable, explain clearly what needs to be done and Joseph didn't seem to mind answering questions, sometimes many questions. They are reputable, efficient, caring, and have always been on time. They do obtain all county regulations! Unlike the company that installed the water heater 3 years ago.
Joy Blackburn
6 months ago
Chase was quick and thorough with the maintenance of our furnace. He took the time to answer all my questions, and he followed up with written recommendations, including estimates.Travis came separately to review our plumbing. He had two team members with him that he was training, and this made me feel comfortable asking more questions. I asked a lot of them and learned a lot!! In the end, I signed a contract to have our pipes wrapped in heat tape, I'm going to have them check for buildup inside the pipes leading to two showers, and I'm going to begin budgeting for a tankless water heater. Travis was super informative and he and his team mates were a lot of fun.
Charles Dozeman came out and gave me an estimate on a new furnace and A/C unit. His was the third of four scheduled estimates and his was, by far, most thorough and complete of the three I have so far. He was friendly, professional and courteous. He covered items that weren't mentioned in the other estimates, including some existing factors that would have caused problems with the other companies' furnaces. He also made suggestions that would enable the new furnace and A/C to operate at peak efficiency that I didn't get from the other companies.I have one more estimate to get but WireNut is at the head of my list as of now.
Robert Bullock
a year ago
I called last year to get some electrical work done on my house and was called at the end of the 2 hour window saying that they had an emergency and had to send my technician there. I understand emergencies but they couldn't even put me on later that day. They 'made' it up to me by not charging me a trip charge for when they were able to come back. I vowed to not use again. Fast forward to this month, and I received in the mail a letter stating that I had a rebate of $43 that would expire in April, so I decided to try again. I made my appointment 9 days in advance as I was off of work. I get a call 45 minutes before the end of my window saying that they had an emergency and had to send my technician there. Once again, not able to reschedule me until next week. I will NEVER attempt to use this company again, unless I have an emergency and then they'll come out.
Joe Mullally
5 months ago
Great job by Richard Weeks. Professional, informative, answered all my questions. In depth maintenance and explained outcome of work done.
A job well done!
Realized our heater was not working properly this morning. I called Wire Nut and they were able to get someone out the same day. The problem turned out to be with our gas supply from the gas company (did not realize other gas appliances were not working until technician was here). But our technician tried multiple things to figure out the problem for us, not stopping until he figured out the issue.
What was done by Wire Nut. After several cancellations on the Wire Nut part we finally got the work done. Then we came home to this. No receipt, to acknowledgement that this what we wanted to have happen to our wall and ceiling. I do not recommend this company. They left two holes in our walls and I had to contact them. UGH! I am unable to upload the photo of their work.
Becca Gerstel
3 weeks ago
Got me in quickly, Johnathan was pleasant and knowledgeable. He worked quickly and got my a/c up and running quickly! Very happy customer!
Lillian Schellhous
a month ago
Jeremy was very polite, friendly, and professional. Recommended solutions to a circuit breaker that occasionally trips when 20 yr old microwave is in use. If I were his boss, I’d give him a raise.
Mikeal Miles
9 months ago
Brian replaced a burned outlet quickly and efficiently. He presented my options clearly and effectively. He even vacuumed up after the work was done! GREAT JOB!
Laura Steinhauser
4 months ago
Jeremy was so helpful, installing a ceiling fan and switch, and helping us target and troubleshoot several different issues. He was kind to our dog and careful not to let him out and always stopped to cover his shoes before coming in the house (something we never even asked him to do!) We're really appreciative of Jeremy and WireNut!
Our technician Shad was very friendly, courteous and professional. Explained everything that needed to be done and broke down what was necessary and why. Very happy with everything!
Hourvash Ahuva-Batel
4 months ago
The plumber did an excellent job and their lifetime workmanship guarantee is impressive. I did run into some issues with the company and ended up speaking with one of the managers, Bri. She was very eager to remedy the situation, explaining to me that it was the company’s goal “to do right by our customers”. She told me that she would do all she could and ended up calling me the same day with a very fair offer.I was very impressed by their customer service and how quickly Bri was able to fix the situation. She was patient and kind throughout the entire process and I could tell she really cared about making things right. Thank you, Bri!!
Craig Loewenstein
6 months ago
Jesse was very professional and did a thorough inspection of our HVAC system. He took the time to explain what he was looking at, and why. He provided us several options to choose from on repair or replacement, and answered all of our questions for us so we could make an informed decision on how we wanted to move forward.
Everyone along the way was professional and very helpful. Jason did a wonderful job! He was a hard worker that was kind and professional and explained everything that was going on. I would absolutely recommend this service to any and everyone.
Jane Chadima
5 months ago
Carl installed a new furnace. He is a VERY hard worker, very knowledgeable. and very pleasant. We were most impressed by this employee.
Anthony Wade Jr.
a month ago
Chance did an outstanding job diagnosing and fixing my problem. He recommended several solutions and his personal opinion on which option he would choose and I don't feel like he tried to oversell more expensive options. My services were just completed, but so far I am very satisfied with the quality and timeliness of work.
Adrian did an awesome job installing our AC unit. He was very professional and the quality of his work was excellent. The electrical work was also amazing quality. Both hvac technicians and the electrical technician deserve a pay rise! Again amazing work! What a great company. 👍
Tristan Daffan the plumbing guy was courteous and knew exactly what to do. He was.on time good looking and clean.
Tristan great job.
I feel harassed by their marketing efforts. I guess that’s what they want. Unfortunately, in this case, it doesn’t work as they look and feel like the McDonalds of the HVAC world and I prefer non-aggressive, and not so desperate companies using every advertising vehicle under the sun to try and overwhelm me into working with them. Their quote for a new furnace was twice as much as two other companies bids and apparently they punish the people giving the quotes if they didn’t get the homeowner to sign up for one of their membership programs. Baffling company. I have heard a few good things about their service so give them a try if you want I just have to be honest, something doesn’t feel right about the way they do business. But what the hell do I know? I hope they take good care of their workers.
Rick Sanchez
4 months ago
Jeremy was great, personable & professional. Went above & beyond when it came to customer service.
Kathy Bernheim
a week ago
Please don't use my last name. I am VERY PRIVATE!Tristan was honest and respectful and made corrections to information I had been given by a contractor. He made money saving suggestions for a difficult problem having to do with City Property issues.He respected my neighbor's request for No Trespassing on the neighbor's property and managed to leave enough room for cars to pass by his van, even though our street is only wide enough for one car.I was impressed and will use WireNut in the future.
Robert Salazar
9 months ago
Michael did not perform this job but Daniel his replacement did a great job. Was able to get the job done in gusty winds and in a good timely manner. Was very experienced in his line of work (electrician).
David Williamson
4 years ago
Chance went above and beyond while installing several lights in my home. He was professional, polite, respectful, and jumped through hoops to coordinate help on other jobs so he could have enough time to finish the work at my home in one day. I have asked him back to install recessed lighting, and am confident he will do a wonderful job with that task as well. WireNut has installed a new furnace for us in the past, and every interaction with this company has been positive. I highly recommend them!
WireNut crew did an amazing job on my house - we used them for years and on some really big projects. Recently I lost power in part of my home and called WireNut. Jared came the same day and was very attentive - he not only restored the power, but checked safety of my electrical wiring - we found some issues (house is almost 40 years old). We scheduled time for an appointment for him to come, rewire and replace outlets on same circuit from garage to bathrooms to outdoors power. Jared and John did a fantastic job - they communicated with me about all my concerns, they took a great care of my home and were polite and efficient. Thank you WireNut for a job well done!
Charles Hickmott
3 years ago
Technician Charles Dozeman did an excellent job on an AC checkup. He did a thorough inspection, gave me a detailed explanation of issues found, and clearly outlined my options. He gave me the information I needed to make a solid decision. Feeling very comfortable with the steps going forward. Thanks for the superb service! ch
Technician was very knowledgeable & professional. We had two quotes done from two different companies (both with experienced technicians who relayed the same information) for a full house rewire. While both WireNut's Technician and the other company's technician were both a cut above in our opinion, we went with the lower bid company that had comparable reviews & ratings.
crossbowsniper
2 years ago
David Rumbo was the technician who came out to check our hot water heater and make sure that it was working properly, and that no repairs were needed. He was very thorough in his job, did a complete inspection of the hot water heater, and did a very good job of explaining his findings with us. He was professional, courteous, and very personable. We enjoyed having him as our technician. David is a good example of why we continue to use WireNut for all of our home services.
I had full intentions of writing a 1 star review when a 2 day quoted job became a 4 day job. We were in a time crunch because we are under contract selling our home. Bryan and Bobby came through the last day and we’re more superheros than electricians. They promised they would stay until the job was done, 2:30 am! They were amazing, fantastic, fast. We are so thankful for them. Highly recommend requesting these two!!!!
Brandon Jones
a month ago
I called Wirenut to get a quote for power from my home to my shed for a mini shop. The representative was professional but had outstanding prices. Told us to do a diagnostic check it was $477.00 and to get power from the garage to the shed it was $8436.00 with military discount and would take 2 days to do. I laughed called numerous other electricians and they were all in the same range of $2k-$3k at most. These guys are sales representative and are paid on commission. If you want to pay x8 the normal price then this is your place, but I work to hard for my money to donate it to a corporation. Hard pass for me!
Our furnace went out. Jesse came out and determined the problem but didn't have part and the shop was already closed by this time. He was very knowledgeable and let us know what was the issue. The next day John showed up with the parts and got us up and running. Thanks John. You were awesome.
Gary W Stephenson
9 months ago
10/24/22 Jose de Luna was our technician today, and was very helpful, answered questions, and did a thorough check. Very pleased with his visit.6/23/22 Johnathan did an AC check up for us—answered all questions and reviewed our new thermostat operation. Very professional and cordial.12/9/21. Jason came out to replace an electrical plug that was dead. Very knowledgeable, and a new plug was installed. Very pleased with his work!11/17/21 Jeremy and Kevin came back to finish our furnace install by adding a receptacle for the whole house humidifier. Prompt and effienct. Professional service. Thanks!!11/15/21 Jeremy and Kevin came out to do a new furnace install at our home. Worked very steady and finished up around 3:45pm. Very professional folks, easy to talk to, and helpful with all of our questions! Very good experience with Charles on the job estimate explanations, and then Jeremy & Kevin on the install. Thumbs up to WireNut.11/8/21 Charles Dozeman came to give us an estimate and options for a furnace replacement in our residence. Excellent knowledge, careful explanations, engaging and friendly personality. Highly recommend.11/5/21 Ryder Dunbar was excellent. Very informative, took his time, and explained what he saw in our system. Very satisfied with the experience!3/19/21 Jesse Sierra and Carlos came out for our annual electrical inspection. Excellent experience. They were very professional, and took time for a question I had about a repair. Totally pleased with their visit.5/13/20 Phil came out to perform an A/C and water heater check--totally professional and helpful. Phil took time with us, answered all our questions, and gave us helpful advice on taking care of our heating/cooling system. Great visit!Jerry performed our annual furnace check on 12/4/20. Very knowledgeable!! Tweaked a connection that need adjustment on our humidifier. Informative, on time, professional!
Guy Matherly
9 months ago
Yet another great experience with Wire Nut! Our whole home humidifier was wired incorrectly when it was originally installed by the previous owner and David quickly diagnosed the issue and got it wired correctly.
Jonathan (J4!) is a great technician. He knows his stuff and also took the time to explain my system to me and answer all my questions. He communicated his arrival (actually was able to make it ahead of schedule) well, and was quite meticulous in his work…even with me bugging him to answer questions all the time. Would definitely recommend him to others.
I had a meltdown after doing a simple toilet fix that turned into a leaking situation. Called Wirenut and they had Travis out in no time. The problem was solved quickly and he and his assistant couldn't have been nicer. Very thorough.
George Cerbasi
a year ago
I had an electric heater installed in my garage at my home. I purchased the heater and all the material to do the job myself. Due to health reasons I was not able to climb in the attic and run the wire to the panel. A master electrician, Paul and his apprentice, I think his name was Daniel showed up. They were very polite and knowledgeable. I explained how I was going to do it but if he knows a better way go ahead. He gave me a reasonable estimate and I gave them the ok. They did a professional job and it came out perfect. I have 2 friends that want the same set up that I have and I will definitely recommend Wire Nut.
Dan Radabaugh
a month ago
David did a great job. He was on time, professional and communicated well. In and out and problem solved.
Gavin is always very polite and professional. He does efficient work and pays attention to the details and preferences I have. Thank you!
Very informative technician and provided me with information such as offering yearly maintenence and what I need to keep an eye on such as water leaks and air duct cleaning.5 star rating from this satisfied customer. Thank you tech Johnathan!
Jeff McLinden
4 months ago
Weren't came to fix a problem we had with an kitchen circuit that was sensitive to overload. Jared found the source of the problem and fixed us up. Friendly and professional!
Ronald Hefner
6 months ago
Brian did an awesome job. He was on time and very professional. He didn't berate me for almost burning my garage down!
Brian was very knowledgeable and a really good attitude and personality. I am having him do my whole electrical panel and a couple of ceiling fans.
Christopher Lord
2 years ago
From start to finish working with Wirenut was a great experience. Vinzent was thorough in helping me to understand different options of A/C and furnace. He answered so many of my questions and helped me feel valued and comfortable. Jeremy and Kevin did an amazing job installing my furnace and A/C. They both communicated very well, were timely, and had great attention to detail. They took time to explain everything they were doing and gave me a better understanding of how to best utilize my new equipment. They treated my home with respect and were so easy to work with. All three of these guys seriously rock.
Rhianna McClaren
2 years ago
Very responsive and caring. They squeezed my emergency repairs into their schedule between other appointments since they knew it was going to snow today. They texted me a photo of my repairman ahead of time so I felt safe answering my door since I could see he was the right person. Vinzent called me when he was about 20 minutes from my house so I wasn’t sitting around wondering when he was going to show up. And best of all he arrived “at the beginning” of my 3-hour appointment window instead of at the end like most people do. He clearly and patiently explained why a component had failed on my furnace and what needed to be done to keep it from failing again. He was courteous, personable, and genuinely caring. I highly recommend.
Jason did outstanding work. He installed a deck fan , tied it in to an existing outdoor light circuit and added a double gang switch to control it separately from the lights. Conduit runs are neat, bends very clean and everything up to code. He cleaned up after himself and left the premises looking the same as when he got there. Thanks for a job well done!
Brian was very personable, knowledgeable and professional in giving me an estimate for electrical work. He was a great listener to what I wanted and did an excellent job explaining what needed to be done and why. Would definitely recommend.
Darren & Anthony were incredible! They were on-time and worked quickly but thoroughly. Both of them were so professional and friendly and took the time to explain our new filters and review the work once they were finished. I cannot recommend them highly enough! Great value for such a thorough duct cleaning, SANITIZING, and installment of new filters.
Meghan Phillips
7 months ago
WireNut was amazing. They came same day and Arber was fantastic. He was courteous, efficient and fixed our issue on the spot!
don rademacher
2 months ago
December 2022 - the professional services provided by WireNut are outstanding. Arber and Charles provided spectacular service in resolving a heating issue we have been having with our house. We are grateful for the the excellent service they both provided to us. Thank you Arber and Charles!End of December 2022 - After we made the decision to go ahead and purchase the new heater and humidifier, Carl and Elliot came and installed it, which was an all day job. The Old Furnace that we had was less than half the capacity of what should have been in this two-story Challenger home when we bought it new; however we did not know that, we just thought we had a rather low end Builder grade HVAC system. And we did have that but it was worse than we knew. As installed, the original heater was only sized for half the size of this house and not even up to the elevation this house was built at by more than a couple thousand feet difference. (Well at least the rest of the house is pretty good. The moral is check the house thoroughly to make sure you're getting the right size furnace if it's a challenger house.)So, after we decided to put a proper heating system in here along with the humidifier, Carl and Elliott came and installed that. The new furnace is just slightly less than twice the width of the old one and and was barely able to fit in the space where the original one was. It even had to be turned to the left, as much as possible, which wasn't much to enable the filter to be removed without taking the closet door off. Carl, the leader of the installation team, is a genius at putting a puzzle together and getting it to fit and work perfectly. The system works superbly. Carl and Elliot, we really appreciate the superior job you guys did installing this in just one day in the middle of winter. Thank you so much!Early January 2023 - Carl and Elliott came back to make a couple of adjustments to make things work even better. Superior work guys - thank you so much! WireNut has outstanding employees! Everyone who has come to serve our needs has done an absolutely Superior job. Wirenut is very highly recommended by us as well as all of their excellent employees. Thank you so much Carl and Elliot!Alex did an excellent job of developing a solution to resolve the differences of the temperature upstairs which is much warmer than the temperature downstairs. This should close the gap significantly making it much easier to go between upstairs and downstairs without having to change your clothing or put a coat on or something like that. Thank you Alex, and we look forward to seeing you or whoever it is that comes to install the larger duct for the downstairs supply.Alex and Tyler came 2/16/23 and did a superior job of installing an 8 duct which moves approximately 160cfm vs 35cfm from the 4 duct originally installed by the Builder. Additionally they dropped the duct & register down to the floor level instead of the ceiling level which causes the much larger output to blend well with the air in the room and brings the much-needed warmth down to where we are at the floor level instead of up at the ceiling where is would have moved right back up through our open staircase to upstairs where it's already too hot. We now have a balanced HVAC - upstairs and downstairs are almost exactly the same. Great job guys! Thank you both very much.Marc did a great job on 5/26/23 immediately figuring out why the A/C wasn't working and correcting the issue. Thank you Marc!Shad quickly resolved the electrical issues we had and solved our problem. Thank you Shad!5/30/23,Carl and Elliott did a great job charging the A/C up fully. Prepared for the summer now!
Barbara Duckett
9 months ago
He was here for an A/C yearly inspection and found an oil leak so went further to find the problem and found other problems with the furnace that needed prompt attention. Took pictures, explained everything and let us make all decisions. We are so pleased and grateful that he took the time to continue the inspection so we could get this taken care of. He was very polite and knowledgeable and explained everything to us in a way we could understand. Definitely would recommend him again along with this company.
Alex did a great job repairing our a/c it was a hot day 95 degrees. Alex was very professional, knowledgeable and quick to fix our home a/c . Thank you Alex.
We are completely satisfied with the professional and efficient service we have received with the the service people sent into our home. Today we had the privilege of meeting Darren T., Dan C., and Anthony C.. They cleaned our duct vents for the new furnace we had installed by The WireNut yesterday. We will definitely continue to have our furnace maintained and servicedby The WireNut. They have gone above and beyond other companies we used in the past. Thank you WireNut for making giving us peace of mind.👍😀
Terrible quality of service. Was given an estimate for AC installation to take two days but took about a month.It took so long because the first technicians didn't get along and kept undoing each other's work. Their work was sloppy and needed to be redone several times. Followup service to fix mistakes was very slow to respond. They had also managed to cut my doorbell wire and tore out a bunch of insulation in my crawlspace. After they said they finished their work and was ready for inspection it failed due to un-insulated ducts, AC unit not properly set outside (rain would have eroded the pad away), . They then sent out their top QC technician to fix the work (which I was told should be quick) ended needing a team of five guys a full day to fix. The QC technician was embarrassed by the quality of work that was done, but did fix it to his professional standards.In the end, the final inspection passed and they did fix all of their mistakes. The final result seems professional. However I cannot recommend this company at all due to the terrible service they provided.
Jordan White
4 months ago
I’m very disappointed with the service from WireNut. We are selling our home and had to get our heater and electrical panel looked at. Two separate techs came out the electrical panel guy looked at the panel and informed us that it was installed incorrectly and we would need to install a whole new panel roughly $6,000. We decide to get a second quote from another company since we though it was quite expensive. The other company stated that everything looks great with our panel and we were informed wrong by WireNut. For the heater the WireNut tech “cleaned and inspected” it. He said that the heater was very dangerous and that it was producing lots of carbon monoxide into the house and we would need to replace the whole heater for $3,000. Keep in mind we have a working carbon monoxide detector in the same room as the heater. We got a second look from another company and he said that the furnace just needed a certain part replaced for $500. After he took a look inside he informed us that the heater was never originally cleaned by WireNut, they didn’t even bother replacing the filter. WireNut was trying to take advantage of us to get us to spend as much money we possibly could instead of being a honest company. I have called Wirenut to speak to a manager but “no one was available”. Horrible company all around.
Our furnace was short cycling, and David came over and was extremely thorough, non-salesy, and professional as he was going through our 25yr old furnace. He recommended his boss, Charles, to come out for a more thorough inspection. Charles came over and was so kind and professional, he got to the root of the problem after a couple hours and showed us picture by picture all of the faulty pieces and explained/gave us all of the information we needed for a new system. I would absolutely recommend Charles and David, they were very genuine! Very sincere people, MUCH appreciated!
I think he ,Mark, was professional and very cirtius. I would recommend him
Jennifer Heinecke
2 months ago
Kevin performed a yearly maintenance on our AC system. Very thorough and professional. He explained the process in detail while helping us plan future maintenance.Great job! Thanks Kevin!
Albion Budney
10 months ago
The service provider was helpful in answering my questions about future work, providing estimates and he then completed the light fixture work I originally called for. His years of experience was evident in his efficient quick repair. Nice man.
charles keller
5 months ago
Broke a outside hose pipe the repair was fast and done in less time I thought it would take
Chirae Griego
9 months ago
We needed to reroute our furnace exhaust vent to be able to knock out a small wall in the kitchen. The technician who provided our estimate apparently didn't take the measurements needed and when the hvac guys showed up they didn't know if they would be able to pull it off with our set up. Jeremy was great, not only did he figure out a solution but he was kind and very thorough. He gave us updates of what was being done and assured us he would find a way to make it right. He did! And he did a wonderful job too. Thank you!
Discovered water beading on a closet ceiling. WireNut sent a technician that day. Matt was incredibly professional and discovered a pinhole leak in a mains line which he repaired in about five minutes. He then cleaned everything up and referred us to a water damage mitigation company company and contractor to repair the damage. Overall, I was tremendously satisfied with Matt and WireNut.
Great job by Gwen & Darren today and Colby did the estimate. Everyone was great, very friendly, accommodating, polite, professional, and down to earth. Love this team always and that's why I keep using them. Thanks!
Carl and Christopher were wonderful! They were courteous, and went the extra mile to install our furnace. They weren’t satisfied until the install was perfect, stopping to repair minor faults and rearrange ducts to have the most efficient layout. They took great care to clean after themselves as well. I would highly recommend these gentlemen for any installation services.
I had to get my furnace replaced. I was so stressed at the idea, but Alex and his team did wonderfully and made it a very easy experience. We now have a beautiful new heater and a fancy electronic thermostat and we are very pleased and thankful.
We had an HVAC system inspection done. Arber from Wire Nut Home Services was the inspector and he really was very thorough and very knowledgeable. Arber found a serious developing issue with our heat exchanger that eventually could result in leaking carbon monoxide which is lethal. We are very grateful to his finding this serious issue. We are evaluating repair and replacement options now.He did a five star job. We will absolutely use them in the future. Well done!
Jesse did an amazing job explaining everything to us step by step. He is very knowledgeable and explains things perfectly. He showed us different options for what we needed done along with giving us his expert opinion on what he would put in his own home. Most definitely would recommend WireNut Home Services and Jesse for anyone that is looking!
Theresa Greene
9 months ago
Arber was wonderful! He is very knowledgeable, professional, and personable. Answered all of my questions and was very thorough. This entire company is excellent in communication, they’re right on top of any potential delays and call to let you know which is very much appreciated! I highly recommend Wirenut for any home needs.
Igor Skrastins
7 months ago
David did a great job performing my annual furnace inspection! He is very polite and does a wonderful job informing me of what I need to know about the system.
They did a good job. Had a furnace put in and now my house is good. Also cleaned up afterwards. Update just had my Ac servicedf9r the summer. Did a great job like usual.
Chance and Jared were the most professional, helpful and knowledgeable electricians that I have had the opportunity to hire. They did a nice job of installing a new hot tub circuit in addition to other work. The Wirenut company was great to work with.
Stephanie Cubero
2 years ago
Joseph was professional, polite, and courteous. Very knowledgeable about what needed to be done and explained everything as detailed as I requested. He answered all my questions, took his time and did not make me feel like he was in a rush even though I’m sure he had other jobs to get to. Joseph is an asset to Wire Nut and we hope to see him again for the necessary repairs we need. Thanks again Joseph for your time and professional manner!
Abigail Lovato
6 months ago
What I like about wirenut is that they do a monthly payment to be able to have your furnace and other things looked at. Also they service Pueblo. Wirenut also does financing and they give you quotes on what needs to be fixed.
Marcella Guilez
3 years ago
We have been Wirenut Customers for 2 years. We are impressed with their service, which growing companies often loose along the way. We have always had good technicians. Recently, we are beyond impressed with Jonathan Hines. He made us feel like family and we knew he really cared for his customers. He believed our complaint even though it didn’t replicate when he was here and he investigated until he found the problem. He acted with the complaint and did not let our furnace working properly hinder his attention. He could have left and said well it’s all working great now. He went above and beyond what he was obligated to do and that is great customer service. Thank you Wirenut for hiring quality compassionate people.
Kaitlyn Hogan
2 weeks ago
Carl and Elliot helped us with our A/C job today. Overall the experience was great! They both were incredibly kind and thorough and got the job done. Thank you!
We can always count on them to give us good advice & service.
Liz Murphy (Murphy)
2 years ago
Jason and his partner, Anthony, did a great job. They found a wiring issue and figured out a solution! They installed a new light fixture! They were patient and I am so glad that they found a work-around! Very professional
Gavin was very professional and knowledgeable. He explained everything in detail. Jeremiah is going to be a great asset to the already amazing crew. We appreciate Gavin's reccomdations while providing a thorough plumbing inspection.
My entire system stopped working and they came out next day to diagnose the problem. Have me a full overview, professional, recommendations, etc. and now they're coming out tomorrow to do the work. Quality, fast, professional.
David was courteous, professional and personable. He explained the process of the job he was doing and made helpful suggestions in regard to my ac system. He's A+!
Anthony and Matthew also completed duct sealing. They encountered some problems with the sealing because of our AC configuration but pushed through the problems and completed the task with incredible professionalism and care. They also explained what they were doing and why. WireNut also brought in extra help to complete this difficult project in a timely manner. It was a pleasure having all the workers in our home!
Marc and Kevin were really kind, thorough and professional! They answered all of my questions and took the time to explain things to me as this is a financial commitment and I want to make sure I have all my bases covered. Thank you Marc, I appreciate you!
Pamela Beeman
4 months ago
Greg did a great job. He quickly assessed the problem, knew what to do and took care of it. He was very friendly and explained everything.
Julie Dickinson
a year ago
Joseph went out of his way to ensure my new Google Nest was functioning despite issues with furnace fuses, technical issues with the set up of the device, and an online install program that was more difficult than advertised. Joseph could have replaced the fuse on the furnace and met his obligation, but he stayed to ensure that the new thermostat that i purchased was set up and working correctly- exceeded all my expectations. Much appreciated.
We called and they sent out Eddie. He and his crew have been amazing. Very understanding of our situation and help as much as they could. He was very knowledgeable on everything in regards to our plumbing. They work fast and help us understand everything they were doing. They are beyond friendly and very professional. I saddly don't remember everyone's name. But I will definitely call them back for any future needs.
Joshua Weimer
3 months ago
Kevin was very professional and thorough in his work. He explained everything in detail and was able to answer all of the questions I had.
Techs were hard workers, pleasant, thorough. Wore booties in the house, cleaned up area at completion.
Darren and Alex did a great job cleaning and sanitizing our ducts. Arrived on time and were very personable and professional. Very impressed with their work and highly recommend them.
Maryellen Dziak
5 months ago
Very professional. Took the time to take out the parts to show the seriousness of the problems. Most importantly, he explained everything to my 82 year old uncle whose home it is. My great uncle liked him and that is rare!! Installation tomorrow. The installation was completed and the inspection done which passed with flying colors. All of the WireNut staff were professional, competent and knowledgeable. Very happy.
Eric Denlinger
a year ago
Jeremy did a wonderful job installing a new HvAC system. He took care to make sure ever component was installed properly and brought up to code. We were extremely happy with his professionalism
Liz McPherson
6 months ago
Chance S. from WireNut was wonderful to work with. I highly recommend both him and the WireNut team!!
Paul Steichen
3 months ago
Chase did a very good job of applying the Aeroseal. He was friendly and explained the process as it went along.
Martin Lewton
4 months ago
Service techs (Arber and Jamie) were complete professionals and courteous. Pleasure working with them. Provided me updates on the job and detailed estimates for work I may want in the future.
Jason and his helper Worked quick and did great work. We had a switch and some lights installed. It came out great professional . Insisted on cleaning up after themselves. The price was a bit higher but they worked with me and gave me suggestions and I'm happy I paid a good company . Thanks.
So glad I called Wirenut! Jason was so polite and very knowledgeable. Will certainly be hiring him for the needed work.
The technician was very knowledgeable and also very respectful and pleasant.
I had an HVAC inspection and was very pleased with how thorough the technician was. I was shown all the problems my system has and was given a good explanation of what it means
Stephen Allmendinger
5 months ago
Wire Nut came out to our house for an electrical outlet that was not working. I was quoted $90 for the initial visit. Before the technician opened our panel we were quoted an additional $600 for a panel diagnostic which was just a visual inspection. In the end we were left with a $700 bill for a single breaker replacement and a $11k quote for a complete electrical overhaul due to an overloaded system.After contacting a couple other locally recommended companies for second opinions we were relieved to find out our system is not over loaded or un safe. We had 2 more breakers replaced due to being incorrect for our panel (which Wire Nut had mentioned but not replaced) and a complete system inspection done for a much more reasonable price.I will give a 2 star due to the service technician Brian being on time and friendly.Very disappointed with the overall price for a breaker replacement and feel they are trying to take advantage of people with unreasonable repair quotes.
tony kaminski
a month ago
Arrived on time, very professional and knowledgeable in his trade. explained what needed to be done to correct the problem. Good experience!
Carl and his coworker were very professional during our entire install. Polite, proficient, on time, explained everything they were doing along the way! Great work, great guys! I’ll definitely recommend these guys to anyone!
Very satisfied customer!
Joe is very professional. He explained all problems, offered all solutions. Very thorough when he was explaining options available, talking in ways that anyone would understand. Very pleasant person and very knowledgeable. Not pushy at all. All we got at this time was a quote and I would highly recommend this company. The company is all about customer service. Communication was awesome let you know who is coming including a picture and bio of person coming.
Bonnie McDowell
a month ago
Very professional throughout the process. Phone call was professional and considerate. He was polite and professional in my home. He went through all my repair options and reviewed all my payment options. I will definitely be recommending his services to others.
Bill Dittenhofer
2 weeks ago
Came diring pandemic, located and fixed short circuit. Evaluated our other receptacles, pNels etc and made recommendation to upgrade panel, other fixes to increase GFIs, replace substandard wiring, Add receptacles. Also gave estimates on other options
Chance was a true professional. He told us the repair was a workmanship issue and covered under warranty. He quickly installed a new electrical box and charged us nothing. Love you WireNut.
Jerry was thorough and tried everything he could to get our AC up and running again. He presented several affordable options and gave us time to decide what to do with absolutely no pressure.
Teresa Maxfield
a year ago
Steve was punctual and professional. He had to install a new electrical panel to accommodate an E-1 pump for my sewer system which draws a lot of power. He also had to install a power box for the pump and for an alarm for the pump. I had confidence in his work that it was done properly and Steve had a very nice demeanor.
Alex diagnosed the issues we were having with a breaker. Very kind and responsive,
David Shaver
4 months ago
Steve and his assistant did a fantastic job on our electrical needs. He pointed out very serious problems with our electrical system and replaced and repaired it to a safe condition. I highly recommend WireNut for any electrical work!
Everyone at Wirenut was professional, prompt and knowledgeable and went out of there way to ensure everything worked properly. Will definitely recommend.
Needed help with our furnace to be turned on…appreciate how quickly the technician (Jeremy) took care of the problem. Very knowledgeable and informative on future repairs needed. Great customer service-definitely a 5 star company!
Steven Storms did a great job. He arrived within the pre-set service window. Examined the issue, provided the estimate and completed the job quickly. He even fixed it beyond what the builder originally did, at no extra cost. Very pleased with WireNut and Steven.
Warren Goldberg
a month ago
Marc came to do annual service on my furnace and A/C. He said it would take him 90 minutes. He was very thorough and explained what should be fixed now and what could wait. He said the minor repairs would take about 30 more minutes and since I was his last customer of the day he was willing to stay to take care of it. Two hours later he was still smiling and the bill stayed the same.
Deanna Quinlan
a month ago
Steven was extremely knowledgeable, professional and responsive. Fabulous experience…thank you !:-)
Lynn Kolander
a month ago
Wire Nut Cancelled last minute and tried to push out a week. I Called someone else who keeps their appointments.
Marianne Elep-Turner
a month ago
Tanner was great! He was professional and very nice. He explained the entire process and showed us the finished work.
Ashley Buenrostro
3 months ago
Our experience with having a new electric put in by Matthew went flawlessly.
professional and courteous. reviewed all findings and discussed options for other services. very thorough, would definitely recommend to others.
Sully was wonderful and very professional. When I asked about possibly needing to rewire the house, he was very honest and explained why this might need to be done, and gave us a budget range, which will help us plan for this expense (which for a breaker box from 1972) is understandable!Chance was able to confirm what we needed and was extremely friendly and very helpful in explaining the reasons behind the costs and gave us affordable options!Overall...great guys, great company!******************************************************Hello!This review is for electrical work done on 6/24/20.Paul and his partner, Jose, installed a new breaker box and put in grounding poles made of copper and aluminium.They were both professional and amazingly fast!Again...can't say this enough - great guys, excellent work and overall a great company!
This visit was a treat. The team was helpful and knowledgeable. The problem I called about was very simple, so I asked them to look at a couple of other issues. They willingly did so and in the process identified a longer term wiring issue that will need to be addressed. I was really impressed with their experience and knowledge.
Samia Mounts
10 months ago
The WireNut dispatch office definitely needs to do a better job at organizing their teams and communicating with customers - they are a mess in the office - but the technicians themselves are pure gold. That’s why we keep going back to them for our major home repairs. I want to shout out Pilar Chavarria in particular for being absolutely fantastic to work with! He really knows what he’s doing and looks out for the customer!
Had Alex come out to repair an issue with my furnace, he was really efficient and got everything set up for the repair quickly.Update: the part required to repair my furnace was unavailable for a few days. Wirenut supplied me with multiple electric heaters free of charge to stay warm
Johnny was terrific. He was on time, professional, worked efficiently and cleanly. Would definitely recommend!
Jaime was excellent! She came to inspect my furnace and did a fantastic job. She showed me step by step every thing she did and taught me how to maintain my whole house humidifier. She was courteous and thorough. I definitely recommend her. Also it was nice to have a female HVAC technician!
They couldn’t get the work done when they said they would. Refused to give me my %50 down payment back that I made after the work was scheduled and quoted. Really really really bad. If I never call these folks again it will be to soon.
Cheryl Kuzemka
5 months ago
I received a call from my technician to come out earlier then the original schedule time. This was really nice to have that option. Richard showed up and introduced himself, was extremely polite and pleasant. He explained all the work that he was doing to check out our furnace and took pictures to verify everything. The service was performed as part of our annual maintenance contract, and Richard did an outstanding job of checking out the furnace and explaining everything to me as he went along. I would highly recommend him and WireNut to anyone looking for exceptional service.
erika carpentier
a week ago
The wire bug service techs are knowledgeable and professional! I appreciate the attention to detail and respect to my house and yard.
Richard did a yearly maintenance check on my 2 year old air conditioner. He did a good job, was clearly informative when questioned, cleaned up the area when finished and was a friendly, professional serviceman. Thank you Richard.
7/12/2023.
Charles was outstanding. He was punctual, thorough with his evaluation and explanation of issues with the heating system. Professional from the confirmation call of the appointment prior to his arrival through the completion of service provided. Highly recommend.
Katee Dorram
6 months ago
Shad was right in time, very professional and took the time to really understand our situation. I will reach out to them first for all upcoming home needs. Thank you!
Will Gregorian
2 weeks ago
Replaced the circuit breaker, fine. I wanted them to do some extra work, agreed to a deposit fee, but needed to cancel because life happens, they told me no cancellation because it’s “sold work.” Sold work that I don’t want but have to pay for despite them not doing it? You can keep my $1200, and I’ll leave this review in return and never consider your services again.Best wishes.
Miguel Copas
2 months ago
I had an estimate done by them. OUTRAGEOUS prices, I went with a local company for 1/4 of the price they quoted me, an example: replacing a capacitor for my blower, they wanted 300 dollars. The other company bought the part for 6 dlls and charged me 49 for the install. When I asked the technician why so much he just said very rudely, well you're paying for the experience... which I understand but not 300.....
Logan is very knowledgeable, friendly, and professional. Great overall experience!!
Linda LeMieux
3 months ago
Jason Tse was on time, professional & checked every detail of my electrical panel & kitchen outlets since a breaker switch had tripped. He replaced the problem switch & installed a new surge protection system. Very pleasant & helpful. He explained my options & costs, so I could make the best choice. Cleaned up too. So glad that I chose Wirenut!
emily chambers
2 weeks ago
This company doesn’t deserve a one star rating. Total rip off, overcharging for work and taking advantage of people. They didn’t pull a permit on my job and still charged me for it. I wasn’t aware of it until an inspector came for another job and let me know my hot tub was unsafe and that Wirenut had not pulled a permit that they charged me for. That is stealing! I can only imagine how many older customers have been ripped off and how unsafe their work must be without passing inspections and pocketing the money they charge to customers. When j brought this to Wirenut’s attention, they tried yet again to not pull a permit and use one that I had already opened for another job. Finally I got someone to come pull a permit legally from Wirenut and do the job correctly. They tried to charge me for the second visit which is also wrong and bad business after they tried to get away with not pulling a permit and charging me. Anyone that got in my hot tub for the last couple years could have been seriously injured because of the unsafe electrical work done. Then only nice thing I can say is that the installer that came out, Michael, was a delightful person who did whatever it took to make things right. This company is a joke! Do NOT use Wirenut if you want reasonable cost and excellent quality…it’s just not the place.
Andrew Garduno
3 months ago
All personal were friendly… they did a GREAT job
Rachael Cecchini
a year ago
Tried to get in formation regarding obtaining a quote. I was advised that someone would call me to schedule an appointment soon. I asked if there was a charge for a quote or if it is free like most companies. Getting no straight forward answer after asking 5 times, I am not understanding how hard that question was. Free quote or not. ‘ all costs if any work needed would be discussed when they call me for an appointment “ I wasn’t asking cost of work to be performed, just if I was going to be charged for an estimate. Still no answer. So I waiting for the call……that was last month. Needless to say, the work has been completed with a company that communicated and was up front and answered ALL my questions . Not professional. Might be good at their job, hopefully, but I guess having a big name under your belt makes you better than most. WireNOT
Suddenly my HVAC system died and WireNut was quickly responsive to my urgent need.This gentleman was very professional, transparent and provided me with options to choose from. I experienced excellent customer service, knowledgeable technicians and some of the best work ethic I’ve seen in a while.Often you see advertisements on billboards and varying reviews on the internet, but I’m feel secure in saying this guy is one of the best technicians I have ever worked with.
Lynn Stricklan
3 months ago
Tanner was professional, thorough, efficient and courteous. Very happy with the service!
Jessica Forbes
10 months ago
Literally one of the best services we've ever had. Vincent explained everything clearly and we understand our options and will be moving forward in the future on a new furnace with Wirenut.
We had an issue we needed to get fixed quick as we had no heat and power to half the house. Jared with Wirenut didn't let us down. He showed up in less then 3 hours and was able to figure out the problem was between the meter and the panel and got our furnace going within minutes of his arrival. We had one of the main electric lines coming to our panel blow out and Jared was able to locate and confirm the fault location and do a temp fix to restore all power to the house since it was late in the day. He then came back out and did a final repair. Lots of digging and working in the cold wind but he and the young man with him on day 2 were always positive and courteous. I am very happy with the help I got from Jared and would recommend him if you find yourself needing assistance with electrical issues.
Dale Nichols
4 months ago
Gavin was very helpful with this repair. Plus helped us with other advice on cleaning the tub jets. Great service!
David did a wonderful job diagnosing my AC issue and fixing it promptly.
Steve is a real asset to your company. He is courteous, knowledgeable, professional and explains what needs to be done. . It didn’t take very long to diagnose and repair the problem. I will recommend Wire Nut to others in my community.
Excellent as with ALL WireNut Professionals that have serviced my home!. He was especially friendly, courteous, and competent!
Marilyn Blunn
2 years ago
Did an excellent job. Gerald was very informative and professional. Our air conditioning is now working. Am very pleased with the job that 😀 😄 was done. Signed up for their yearly inspections on my heating and air conditioning as well as my hot water heater and electric inspections. Will highly recommend their services to anyone. Thank you again for the excellent service.
On time, and took down chandelier and put up new one very quickly. Technician took only about 45 minutes and paid $481 (with discount). Called back 3 days later to see if technician could raise the chandelier about 4 inches. Was told there would be a service call of $277 minimum to come back out. Thought there should be no charge for adjusting the light.
John J4 did an excellent job of repairing our A/C as well as providing helpful info. about filtration options. He also fixed some issues from the initial installation of the unit. He was polite, on time, and professional.
Arber is a great technician, and answered all my questions, and explain very thoroughly what he was doing and what my options are.
Peter Brightman
a year ago
Said it would be $90 to come check work for a permit sign off. Wouldn’t cost anything more unless work needed to be done to fix or change anything. When the tech showed up he said it was $90 for the visit + $300 to check the box. After postponing the appointment by more than a week.Had to pay them $90 dollars to waste my time. Any other company would be better.
Wire Nut as a company has been excellent at communicating the schedule and very professional with all of our dealings. Techs Brian and Jesse were extremity kind and honest and getting their jobs done in a timely manner. They were also very good at explaining what was going on with our electrical system and what needed fixed. I will use Wire Nut again and would recommend them to friends and family for sure!
Roxann Tooke
4 months ago
Travis and his assistance was very professional and friendly and fixed the issue right away. He also did an overall check of the water heater to be sure it was in good working order. He also stayed for a few minutes to make sure the issue did not repeat itself.
Kristine Pleimann
3 months ago
Well-organized business with excellent communication. Jason was super friendly, knowledgeable and professional. First time using this company and would recommend.
We had an appointment set. It was about a week out because that was the soonest they could get the job done. (Wiring a hot tube that already has power run to the pad, a job I was told that takes less than an hour.). They called to reschedule a couple days before the appointment because no technician would be available. Rescheduling would have pushed things back another week. Things come up and that’s the way it goes, but rather than waiting now two weeks for a simple job we will go somewhere else that is able to stick to their appointments like professionals.
Kris Kaltenbacher
2 months ago
Marc was professional and very thorough with explaining what was done and what needed to be done.
Had a great experience with my tech! She was very informative and helpful and did a great job during my furnace tune-up.
Tony Fluegel and his team did a great job. Our house was an electrical basket case and Tony was able to straighten it all out and we now have the safest house on the block. It was a major job taking several days and they worked overtime and in the coldest days of the year. I was super impressed. The final bill was exactly what they estimated even though they did extra work. I would recommend the WireNut to anyone.
Called to get a quote on replacing an old furnace WireNut sent out Charles within 3 days. He was very friendly, polite and made sure he knew what I wanted. Thank you
Jerris Anderson
3 months ago
WireNut upgraded my electric panel to replace a 20 amp breaker with a 30 amp breaker which required running a heavier gauge wire to my oven. They did a good job upgrading the panel. However, the glass in the oven door was shattered when the oven was replaced. It took a week to obtain a replacement door and install it. However, WireNut did not order the right replacement door. We will spend two or more weeks without an oven. Their service has not been satisfactory in this case.
Quick response and friendly. Professional and reasonable rate.
Steve was very professional, informative, and a very nice guy. He told me he had been an electrician for 33 years and it showed! The quality of his work was impeccable. He was quiet and he was very clean.Can you reprogram the thermostat to my specifications..He even showed me how to program the thermostat!I really truly am so grateful for having the quality of work and the pleasant personality that Steve brought to this job! Thank you so much!David was everything you would want in an AC service/repair person.He was not only on time he was early, which is good, and very friendly, very knowledgeable and professional. He knew exactly what to do and fixed the AC unit very quickly. He checked to make sure everything about the unit was in good shape. He even got down on his hands and knees - poor knees - in the crawl space to check the filter.He is a treasure!
Diane Rubart
11 months ago
Jerad came to give me an estimate. He gave me three alternatives to my wiring problems. No pressure and very clearly explained everything. I was very happy with the estimate. I will be using the Wirenut to do the work I need.
Patrick McLaughlin
a year ago
Mikey was in over his head from the start on this job. The company didn't properly support him. A plumber should have been included to work the hot water heater. There was too much lost time due to missing parts. The electrician should have been on site on the first day and didn't show untill noon of the second day and once again wasted hours due to not having the right parts. All in all instead of building a complete team to do a big job they just threw a few guys at it and missed the target. Mikey worked hard to complete the task but we were told 2 days and reality was 4 days. I wouldn't recommend wire nut for a big project.
Nicholas Pokorny
3 months ago
I highly recommend using WireNut for your HVAC needs. They were kind and courteous on the phone, and the service tech (Tanner) was respectable while taking care of our needs.
Had Marc and Brian along with a few others come out to help with a water heater that stopped working. After troubleshooting he found we had a mice issue. They of course destroyed the unit but Marc came up with a solution so we wouldn’t have to deal with this anymore. Couldn’t be happier with the work from Marc, Brian and the team. Very knowledgeable and professional, we’ll certainly use them again as long as they continue to employ good folks like them.
I enjoyed being able to book my appointment online, and the courtesy call to know when they would be arriving at my home. David was great and thoroughly explained what he was going to do and informed me of everything regarding my AC unit maintenance. He was very courteous, professional, and answered all my questions that I had. Wirenut is a great company that I would recommend to anyone needing HVAC services. I plan to take advantage of the other services they offer in the near future.
Cristi Dozeman
4 months ago
I highly recommend this company. This company is family friendly and do everything they can to get the job done in a timely manner. I couldn't ask for a better company to come out and take care of your problems. They are definitely the company that will go out of their way to serve you better.So I gotta update my review. We were having some plumbing issues at our house. So of course we called wirenut and they got us booked pretty fast. Pilar was our tech and called us 30 minutes in advance so we knew he was coming. I have to say Pilar was very polite and informative when he came into our home. He got straight to work and figured out where our mystery leak was coming from in no time. He treated our home as if it was his own. I will never call anyone else out for our all around repair needs. Wirenut is very dedicated to us and we highly appreciate them. Thanks Pilar for all of your help.Gotta update again.....We wanted a quote for a furnace install so of course we called wirenut. Arber called us and let us know he was coming out and even brought us a coffee. Man what a kind gentleman he was. He sat down with my husband and I and had a very detailed list of options that we could go with. In the end we ended up going with the complete ac and heating change out. We signed up with the UPP membership as well. A few days later we got a call from Mark our installer that he was coming over to do the change out. And man was he fast and efficient. He was very neat and tidy when it came to our install. We had to leave for a bit and when we got back he was finished with the job and it was like he was never there. I am so happy that we have found wirenut that treat us like family. And again will never go with anyone else for my repair needs in my home. Thank u again wirenut
From scheduling to finished product everything was top notch. They kept you informed of progress and used the least intrusive methods so as not to require additional patch work. Highly recommended 👍😊
Jamie did an absolutely wonderful job. She was thorough, professional and timely. We would gladly use your services anytime again in the future.
Kimberly Thompson
a year ago
Charles called 30 minutes before he arrived and was very professional. Gave advice on our hot water issue and gave multiple options for what we could do. Answered all my questions. Very satisfied with getting quotes for their services.
Daniel was awesome. He did a thorough electric check prior to garage outlet installation. In addition he gave us 3 detailed estimates for future projects. I highly reccomend Daniel for future work. Polite and very knowledgeable young man. Will definitely use WireNut and Daniel again. In addition, I am quite picky.
Kyle N was great! He was timely and explained everything thoroughly in terms that I could understand. He made sure all of my questions were answered and showed me how to replace filters on my own. He helped troubleshoot the humidifier and got everything working in tip top shape!
Dorothy Schmalstieg
5 months ago
Gavin was efficient, fixed the toilet, adjusted the new shower head/fixture. He also provided discount on repairs which I definitely appreciated.
What an awesome outfit this is. I own a home in Old Farm after being unexpectedly plunked in a wheelchair when a foot surgery went bad I was out in front of my house pushing my lawn mower (yes pushing my lawn mower) when a WIRE NUT service truck passed by. The gentleman driving that truck took the time to pull over take the mower from me and finish mowing. Thank YOU . That was rare. I will always call on a company that takes the time to look around and so should you. I hope the owner see's this it's true.robert noseworthy colorado springs
Cameron Warriner
2 years ago
They upgraded my electrical panel and ran wiring to a free standing art studio two years ago. Everything was good.We had an issue recently, called them back out because we thought there could be a problem with the work. They checked it over and found the problem was with an appliance we had plugged in.It was great to see how quick they came back after 2 years, throughly showed me everything was correct and found the issue for us.
Love Wirenut! Great company! Hooked up my hot tub and I'm super excited to jump in. Looking forward to using them again the the future!
My experience with WireNut was exceptional. Logan was/is the consummate professional. He explained what he could do up front and referred me to other parts of the company for additional capabilities. He called ahead of time, arrived on time, was respectful and worked hard to resolve my issues. Additional compliments to Logan because our appointment was interrupted by rain and thunder/lightning storms. We made arrangements to come back the next day and complete the job. Based on Logan explaining the WireNut business model for providing mandatory quotes up front, his professionalism and my overall experience, WireNut will be my go-to company for all future home plumbing needs...and perhaps additional services. Thanks.
approximately 4 years ago , work was done installing a ceiling fan. two ladies said I had a short in the ceiling and hot wired the fan , not using the wall switch,: just put a cover over it. I recently had a handyman check it out. There was nothing wrong with the ceiling wiring and he installed a wall switch. installer also required a work permit which I declined.
William Kuhns
2 months ago
Tanner did an excellent job with my AC tune-up. He explained possible problems I may have down the road. He was very knowledgeable and performed the tune-up in a timely manner. I would highly recommend Tanner and the entire Wirenut staff.
Erby Youngblood
2 months ago
Stephen came to do a surge protection installation and a quick disconnect for my HVAC. DoD a great job in a short period of time. Very pleased.
Cristina Rodriguez
8 months ago
Drain blockage, Gregory knew what questions to ask and was able to detect the issue. Very professional and customer service oriented.Water softener inspection, Gavin was knowledgeable regarding the current softener system. Took the time to explain how it worked. Provided a quote for us to review.Outlet for stove installation, Michael listened to what we wanted and assessed current electric elements and provided a quote with a detailed explanation.All 3 gentlemen we friendly, cordial, and professional.
Veronica Baldock
4 days ago
Seriously the nicest people I’ve had work on my house. From beginning to end the whole crew was overly pleasant. David, Shad, Matthew and Bobby were absolute pleasures to work with. WireNut will now be my first call when the house goes South. I would absolutely recommend them to anyone asking.
Gavin was amazing and very helpful and informative. Did a great job of explaining what was needed and was very quick completing the installation. Will definitely use this company again. Great job WireNut.
My overall experience was fantastic! The online scheduling tool through the website was so easy to use. I was able to pick the exact date and time that worked for me and the follow up was quick and easy. The electrician was on time and so friendly and accommodating. I didn’t have lightbulbs for the fixture that he was installing on my 18 foot ceiling. He waited for my son to run to the store and get lightbulbs so he could get the light fixture working before he left. I will use the Wirenut again!
Great company and great value. Alex was our technician and he was very professional and explained what the problem likely was. Will use WireNut again.
Staff was very friendly and knowledgeable felt like family the whole time. Definitely recommending this team to everyone. Thank you for a job well done!
Richard Conway
5 months ago
Richard Weeks just did my furnace inspection. He was great on time and very professional. Highly recommend Wire Nut.
Rita Mantelli
4 months ago
Very satisfied with the work done. Jared was professional and did a good job. Thank goodness Robert arrived to save the day! Very pleased!!!
Marc was an awesome guy love talking to him keep up the good work Marc
Johnathan Aster did a fabulous job. You are fortunate to have him as an employee. We look forward to seeing him next time.
Professional good quality work. The code-based pricing is difficult to evaluate; I would prefer a labor-parts breakdown. I normally would get 2 to 3 estimates but electrical repair companies charge a fee for dispatch in order to get an estimate (as does WireNut). Your electrician did a good job.
John Schwabe
10 months ago
David Rumbo was very professional while estimating our need for a new furnace and with problem solving for the unique challenges our particular home's construction required. We were given multiple options. Wire Nut has been one of our best experiences ever when dealing with home construction projects over 40 years.Brian Clothier and his teammate did a great job with the installation of our new system. We were lucky to catch the failing system before it went kaput. They had to make adjustments as our house was built in 1998 and it was functioning on the original system. Due to the construction of our house they had to make some modifications to the ducting system but they made the necessary changes and it works perfectly. They left the jobsite cleaner than how they found it.So happy we chose Wirenut!Steve Storms did our electrical upgrades which were quite complicated and he and his assistant did a fantastic job that made our house safer and a much more pleasant environment to live in. They also wired our greenhouse for supplemental electricity. Everything works great. They have a great work ethic and didn't waste any time. So glad we mad the choice we did.Brian and Daniel who came to evaluate and estimate our project were thorough and professional. We knew exactly what we were facing and the cost of the projects by the time they left the house. We also knew what our options were and what the timing of the project would be within 48 hours.
Wanted to just say how happy I am with the service I received from my HVAC technician Mr. Charles. He was very knowledgeable, informative, friendly and kind. He is an all around good person! He went above and beyond today! Thank you Charles! You made my experience today a good one even if it was not what I wanted to hear.
Brock Miller
2 months ago
Hired Wirenut to perform the outside wiring for our new wood burning stove blower. Matt was very professional, punctual, and knowledgeable. He kept a clean work area and showed great pride in his work. Excellent experience with Wirenut, will not hesitate to call them again on future projects.
David Rumbo did a great job explaining the issue with our AC and made good recommendations. He also was able to take care of the maintenance. Thanks!
Owner was on call to discuss options, this being late in the evening. Jesse, our technician, was professional and courteous. He really knew his stuff and he explained what he was checking for every step of the way. He explored all options to get us what we needed at a reasonable price. Overall a very good experience. All technicians were professional and courteous. Quality and professional work done.
Shane Walker
3 months ago
Amazing service! Our tech was professional, timely, and very informative. 100% recommend WireNut.
Kelsey Matzinger
a year ago
WireNut called us to schedule a maintenance visit, and we asked how long it would take and we’re told 1.5 hours at max to check our water heater and AC unit. When the initial tech (Phillip Cuizon) came in, he was very kind and seemed to be doing his job, but his “job” was pushing 3 hours at a point where he wanted to call in a senior tech to get a second opinion. When the senior tech (Charles Dozeman) got to my house, he seemed friendly as well, but turned to very misogynistic. My husband was not home, and Charles kept asking me if I knew what a certain part of the AC unit did. The answer was no. If I did, there would be no reason to call. But when I said no, he was very condescending as to how he explained it. It got even worse when they both wanted me to spend money to change out a part that day and I said not today because I wanted to talk to my husband about it. Mind you they were trying to charge me $245 for a part that costs $10. Charles was at my house for another hour making a total of 4 hours they were “performing a maintenance check” when I was told it would take 1.5 hours. Then two days later our AC stops working, but it was working just fine before they came. My husband and I had another company come out to see why it’s wasn’t working, and we had to replace a part. We had this other company look over what WireNut suggested and he said 90% of what was suggested was unnecessary. It’s safe to say my husband and I will not be using WireNut again due to the lack of respect for my time, our money, and being condescending for what seemed to be based on the fact that I’m a female.
I’ve used WireNut several times and have always appreciated their quick response. This time I didn’t have any hot water for over three days - thought it was a fluke because of something the city did but I finally called and needed some repairs to my hot water tank and value setup. That’s what I have to deal when owning an old home but WN has always been great. Jerry was patient with my questions and professional. I felt very confident in his knowledge and recommending only the services that I need done - that’s important to me because of my budget. Tomorrow the repairs will be done which is great! They’re efficient and got me on the schedule today for diagnostics and tomorrow for the work to be done so I won’t be long without hot water. I will definitely continue to use WireNut as my go-to for home services. Thanks!Update: Jonathan came and did a really great job with all the repairs. He was efficient, timely, friendly and professional. I’m relieved that the work is done, my home water pressure gauge installed so I don’t have to worry about anything that the city does for maintenance affecting my system and I have hot water again! Yay!
Country Roads
6 months ago
Very honest work. he arrived when he said and very professional service. Highly recommend Wirenut
They're Tech did a very good job they were very professional kind quick on time. Their Tech answered all my questions. I got their service plan . I would recommend them and use them again.
Jonathan Lee
7 months ago
Every member of Wire Nut I've interacted with has been very professional and polite. Techs who come into your house even take the time and care to wear shoe coverings. Techs were friendly and knowledgeable.
Today Jessie installed the new panel. He showed up on time and completed the work as scheduled. Like Chance, Jessie was very professional and explained everything in detail. Everything is up and running now and the installation was successful and looks very good. I am very pleased with the entire job.I met Chance w/Wirenut today. He looked over the electrical panel upgrade that I need to do. He then explained everything I needed to know about exactly what needed to be done. He was helpful and professional, which made me comfortable. He was informed about the new NEC codes, etc. that I also needed to know about. He then gave me a reasonable estimate and we scheduled the job for next week. So far so good!
Charles was the service man that came to our home. It was such a pleasure to have him come and do our tune up and inspection. He was very professional and thorough. We need a new furnace and Wirenut will be installing it. Hopefully we'll get the pleasure of seeing Charles again.
Bruce Blake
11 months ago
The Technician (David), was very professional and knowledgeable. Explained the services in great detail and gave tips on how to maintain my AC until next service. He is a master at his craft and is the reason why I choose Wirenut for my home services. Thank you so much!
Shad is a terrific professional, took his time to explain what was wrong along with explaining the different options I had to resolve my electric issues. WireNut homes needs 10 more Shads on their team. He is a positive representation of the company.
Layton Schaelling
11 months ago
Steven was great! He knew what he was doing and very professional and polite. He let us know about the whole house surge protection and we chose to have him do that while he was here.
Anastasia Walker
2 weeks ago
The technician was very helpful very knowledgeable and very quick about his work I would recommend him even though I forgot his name
Kyle Gonzales
6 months ago
WireNut home services should NOT be called for any of your home needs. I had a plumbing project that was promised to take no more than two weeks. I am writing this review 5 months later as they have barely passed city inspection 6x through and have yet to backfill all dirt and concrete to the existing job. WireNut is a company that overextends themselves and gives poor customer service. I've had to call majority of the times to see the next time they would be able to come out again and finish the job. Poor management and inexperienced technicians. I DO NOT RECOMMEND THIS COMPANY TO ANYONE!!
Stacy Albers
3 months ago
Steven, and his work partner were wonderful. In fact, all involved in this lengthy process have been wonderful.
Wow! I was more than pleased with work and customer service. Tristan, the repairman did an excellent job!! I will more than likely contact WireNut again for future projects. I highly recommend them.Tony
Technician (Tyler) was on-time, very courteous and professional. He did a thorough inspection of my furnace and explained everything he did very clearly.
Beverly Toelle
10 months ago
The technician did an excellent job He explained what needed to be done before he started. After he finished he showed me pictures of before and after servicing and cleaning the unit.
He was very courteous.
I spoke with a CSR named Stephane. she was super polite, very informative and extremely responsive. She went above and beyond by explaining the premium package to me. I’m excited to get this ball rolling with my house thanks Wire Nut!
I helped my mom get set up with wire nut for her house. She spent over 10k to have the house electrical redone. Shes had numerous issues with the work from day one. The same issue that was addressed today she was told before to just let it go until it gets worse, and now they want to charge her hundreds of dollars to diagnose it.every time that there is an issue, they charge her a minimum of $50 for them to come out and diagnose the issues, all of which were their faults. She has an extended service contract which apparently doesn't cover anything. I firmly believe that they are taking advantage of her because she's a senior citizen. She was lied to twice today by two different associates about the cost of the diagnostic fee as well as discounts associated with it. She asked both associates today if the $50 that she paid included her military and repeat customer discounts and was told twice that she got the discount. This was not true at all. That's a pretty petty thing to lie about with a customer who's spent this much with your company.Now today after paying another $50 diagnostic fee, they told me that I need to pay an additional $500 for an advanced diagnostic fee because this particular tech seemingly can't do more than flip some breakers and test some outlets.
Rodger Peabody
2 years ago
The job consisted of letting in a dedicated 20 Amp circuit in my garage.I received a call prior to the two men arriving. They arrived within their time window. My son explained what we needed done. They went straight to work letting in a new dedicated circuit.In the process they disclosed a very real safety concern that was a result of a solar panel installation. They then corrected that problem and completed the original task in a timely manner.They left the work area clean and orderly. Altogether a pleasant experience for my wife, my son and I. I would recommend wirenut and this crew to any of my neighbors and friends who need electrical work done.
Michael and Savath Kilburn
a year ago
David was very knowledgeable and provided valuable information about maintenance on our HVAC system. He should us how to clean it should we want to do it ourselves. He took the time to answer all my questions and provided a recap of the services provided as well as recommendations to keep the system functioning at its peak.
Linda Pinkerton
5 months ago
The technician Amber was very polite and professional. He asked if I had any problems or questions concerning the furnace maintenance.
Wendel Takenaka
7 months ago
WireNut was easy to schedule online. The team came over, quickly analyzed the issue, and fixed it. They were very competent, professional, and courteous.
Scott Zippwald
a year ago
After having some issues with my 3 year old furnace, Charles came out and did a thorough analysis. He was very detailed and took the time to explain the issues and what was causing it. He gave me several options with reasonable pricing, but never pressured me one way or another. He was super professional and trustworthy. After deciding on the fix, he was able to make the repairs quickly, and I no longer have the furnace issues. Highly recommend Charles.
Erik came out promptly as he said when he called me. Very polite well presented and got down to business, told me my options, we discussed those and he left to get appropriate pieces. Promptly returned with those, installed them quickly in my tub, tested it several times….worked great! I couldn’t be more pleased with Erik, the plumber, and the work he did. Thank you Wire Nut!
Felicia Quintana
a year ago
Cammi did a great job she was very polite and respectful. She made sure I understood the work that needs to be completed. I was unaware that there was a humidifier filter on my unit and she informed me of where the filter is located. Thank you Cammi! We will be using wire nut again in the future.
Monika Shaffer
4 months ago
The Indoor Air Quality Crew did an outstanding job at my home!
richard medina
5 months ago
Alex, go is a great worker. He knows how to figure things out. He's a very exceptional he also made some great recommendations. Thank you, Alex
WireNut had a list of items and situations to tend to, I can recommend their quality of work, to take comfort that it was all done and completed with expertise and precision. The team was knowledgeable, clean and respectable. I will use them in the future and you should too!
Patricia Franke-Nixon
a month ago
WireNut was prompt and professional. The pricing was up front and fair. The scheduling process was simple. I scheduled online and they called to confirm details within the hour. The technician called ahead of time, during the appointment window. He arrived in an insane hail storm that went on for over 30 minutes - and he waited it out so that we didn't have to reschedule. He completed the repair successfully and quickly. He was careful not to make any mess and to tidy up his work area before leaving. He informed me of service membership options which actually saved me money from just doing the repair, giving me additional preventative services.I would 100% recommend them and will use them for future work
Rafael Martinez
2 months ago
Electricians were efficient, courteous and helpful. We will work with them again. Thank you.
Tyler installed a furnace humidifier . He did an excellent job, was professional, courteous , provided answers to all my questions , very informative as to how it all worked . Highly recommend him ! Tom Hemry
Brooke Pecharich
2 months ago
The technician was friendly, punctual, and knowledgeable. He explained what he was doing, what needed to be done and why, and when he was finished, made sure everything was working. He cleaned up after himself and took the old parts with him. When he noticed additional issues, he offered to take care of them without me feeling pressured into the additional service, however, explained why he thought it would be necessary for the proper maintenance and function of the home.
Christina Lihani
a year ago
Brian fixed two malfunctioning outlets very quickly. He also answered a bunch of questions I had about our smoke detectors (he saw they were outdated and WireNut can replace them) and questions I had about changing the lighting in the ceiling in the kitchen. I always pick Wirenut to come out for anything electrical because they are always prompt, always courteous and professional, and always get the job done right the first time.
We had an old light fixture removed and a new one installed. Steve was absolutely wonderful! He did an excellent job and did some minor modifications to be sure the finished product looked great.
Irene Drewnicky
3 months ago
Great job, Jeremy was very knowledgeable and added additional information for improving our electrical panel and services from WireNut.
Wire Nut was quick to call me back. They understood the urgency of my situation. They came to my house within an hour and completed the job by early afternoon. Jared was great. He was very professional, prompt, and courteous. He did an excellent job on the installation, including repairing some issues left by the previous installation. Having my water heater rupture and flood my utility room was a very unpleasant and stressful situation, but I could not be more pleased with the result. Thank you Jared, and the whole Wire Nut team.
Anthony Ganger
a year ago
Let's start at the beginningWe had one of their sales representatives come and give us a quote of a heater replacement, humidifier and central air install, as well as duct cleaning and sealing. Get a price, great I don't grip much on the price.Install day, installers come on time and replace the heater and air conditioning unit, but there isn't enough room to install the humidifier. Okay, fair enough no gripe here, but I would imagine that would have been caught ahead of time. Two days and it's all wrapped up.Duct cleaning day. Crew shows up immediately go oh, it's a down flow, we have to cut a hole on the floor gee another thing the person who sold is the system should have caught. After a we will get back to you in a few days with some options I don't hear from them until I call well after the date they said they would call us back by. Offer a refund for the cleaning. Awesome, sure, thanks.City inspection day. Small mechanical issue needs resolved, and the electrical inspection goes pretty quick as the outside unit wasn't even wired into the house, seems like a pretty significant issue, so I call immediately and get told. A crew will come out Tuesday to correct the mechanical issue and they will call me when the electrical report from the city comes in.Tuesday, after taking time off work, well past the time I was told the crew would be out. I call and the lady on the phone tells me there was nothing scheduled Friday for Tuesday and they will call me in 24-48 hours.Are they going to call? If past we'll call you have been any indication, probably not.Small stuff they might be great, but I would be very wary of large projects, I feel like they don't have good project management.I am very disappointed and frustrated by my experience with wire nut, and will find another company after we finish this project.
Suzanne Michael
2 months ago
Everything thing they’ve done has been excellent. I’m a 2nd time repeat customer.
Lisa Townsend
a month ago
Brian was punctual, professional, knowledgeable and very pleasant to work with!
Brenda Kerls
6 months ago
John was one of the best techs we have had over our time using Wirenut! He is very personable, helpful and explains things very well!
Great customer service. They listen to your concerns. Respectful of your home, they always wear shoe protection and always leave things as best as they can when they leave. I had two services done in one day. Fast service and reliable
We had a blockage in our sewer pipes, and when the problem ended up being more complicated than expected, they kept problem solving until they got the job done— and still at the original quoted price. Good communication as well!
Thank you to the random citizen who helped my mom when we got a flat tire today. Joseph, you were a really big help! Professionally done and we got to drive home safe and sound. Thank you so much!
Carl and Adam were the best HVAC people we have had. They went the extra mile to install our humidifier. They also checked our other unit and found that it was not installed correctly and fixed it. Adam is an apprentice and has number one customer service. He went out of his way to get me manuals that had not been left with us before. I hope their manager sees this and gives them a big raise. Unless you have knowledge regarding HVAC systems you have to trust that work done is done properly. I thank God that WireNut sent Carl and Adam.
Sande Squalls
2 years ago
This company was fantastic. We had all of our old can lights replaced and a new light for our foyer. They were professional and efficient. Chance and jarred were great. They were knowledgeable, kind and a pleasure to work with. . Also the office staff Tanya and Amanda were there to schedule and take care of our needs. I appreciate them all greatly.
I called to get our furnace looked at and the person that we worked with was on time, knowledgeable and very thorough. The thing he took the time to explain our options and what he found that needed to be corrected at some point. He was not pushy or anything like that he gave me all the information and said take the time to look over all the details and you can get back to us when you have discussed this further with your partner. This was a really great experience.
Arber was very professional and respectful. He diagnosed the problem very quickly and carefully explained my options and costs. We appreciate his thoroughness and thoughtfulness.
Deborah Smith
11 months ago
David was amazing!! VERY polite, knowledgeable and understanding. When the time comes tonget our unit we will most definitely be using Wire Nut.
Chris Accolla
11 months ago
Had to pay for the same service twice because it wasn't done right the first time and proper questions were not asked by the technician. Had two fans installed. The fan remote in the master bedroom was not installed the first time even though we had a remote in there for the previous fan. Our old remote does not work on the new fan but we are not the experts on that and we're not asked her, your other remote won't work with this fan or hey, you had a remote previously, do you want one for the new fan? Or hey I didn't see a remote in the box, did you still want that installed? Nothing. I could have gone out and bought a remote in that time. The technician installed the fan and left. We later found out that there was a full fee to come back out and install the fan remote and it required the fan to be taken all the way down and reinstalled. We were charged full price for this the second time for something that could have been avoided the first time, even though these questions should have been asked on the first install. Management has not been very understanding for this inconvenience. May be worth your time to look elsewhere for similar services if you value your time and money.
Ashanta Lovett
3 weeks ago
My technician was really great. He walked and talk to me to every process and help me fix what needed to be fixed and worked on my air-conditioning.
Charles was professional and respectful. I have had bad experiences with this type of service. Charles made me feel at ease. He was knowledgeable and up front with everything. He showed pictures of the areas with problems and explained what it was,what it did. I had a great experience and would recommend him as your service technician great guy
John was very knowledgeable and professional Kevin,Kevin and Alex were 1st rate from start to finish
Good work but way too expensive. Almost $700 just for one valve replacement which was a quick repair. Kept saying it was that much because of lifetime warranty. No one else I had experience with would charge so much just for a warranty. No option to not get warranty. Never again.
Amazing service, as always. Professional people and excellent quality work. I strongly recommend this company. I have used them for a variety of services and I am NEVER disappointed with the product, service, quality and professionalism. If you are seeking a quality repair/ maintenance/ electrical service look no further! They also work on HVAC and water heaters. Fast and efficient too.
Christopher Jones
6 months ago
Fast service. I called and they were here in less than thirty minutes. I had a pilot light on the water heater that is hard to light. I expected much worse. But the tech had patience long enough to get it working.
A Fishing ExpeditionJohnny & Patrick arrived early for what should have been a relatively routine installation. First LED light went into the office quite quickly. Great illumination! Second fixture for the dining room was another matter - getting the electric lead from the existing box through a narrow access for a new box location was something else. The guys showed remarkable patience & resilience (including answering all my questions) to get the odd shaped fixture in place on an elevated, angled ceiling & illuminating after a several hours! Quite happy with the results!
Jeremy was on time, friendly, and did a great job accessing the work we needed done and also made some good recommendations on how to have the work completed.
David Wachtman
a year ago
Jason was very nice, yet knowledgeable and persistent in solving problems during installation.
I am not sure if he used my coupons I had in the billing. Waiting for e-mail receipt to know. Thanks Jason for the good job.
Jonathan Manning
2 months ago
I have been in the service industry 10 years plus.. They're pricing on a diagnostic for a furnace is 430$ which is outrages. I reached out to other companies and have Colorado heroes coming over to do the diagnostic for 89$. The tech came to the house to do a tune up on the furnace which was suppose to cost 79$. once he got there he tried to upcharge and basically take an arm in a leg. said he couldn't do the tune up and continued to still charge me for the service. Very unhappy with this experience. The cleaning was priced at 800$ these prices are ridiculous. I would not recommend using them, once they get a foot in the door they will try to steal your money....
I am completely satisfied with Jerrod and the electrical check he performed at my house. His professional and thorough inspection was great.
Ben conducted the annual inspection on my electrical system. He was very professional and thorough. He pointed out several things to consider for future maintenance and upgrades. His expertise was very helpful.Skye performed the annual maintenance and service for our AC system and flushed the hot water heater. This included inspection and replacement of the humidifier filter. Skye called ahead, was on time and worked quickly and thoroughly. She explained each step of the service and inspections and explained the options for replacement and future maintenance of our systems. She did a great job.On 20 October, 2021 Arbor performed the annual HVAC evaluation and maintenance in our home. He was thorough and efficient. He explained the items he was checking and answered questions clearly. He recommended some future maintenance actions I should consider. I appreciated Arbor's professional service and technical knowledge.
So I've scheduled two appointments to have some basic electrical work done in my home. Both times I've taken the day off from work so I could be home when the tech shows up. BOTH times my appointments have been cancelled by Wire Nut due to a shortage of available workers. I will never schedule another appointment with them and I'm telling everyone I know not to use them. Because, they should not schedule so many jobs that they can't get to all of them AND they should allow for a back up appointment just in case the first one falls through. They should do better than calling you the day of your appointment with a BY THE WAY we won't be there today, PURELY AMATEUR! I understand the work shortage, but why should I have to suffer because they can't come up with a scheduling solution. Like I said PURELY AMATEUR!
Jonathan and Mikey were our technicians and I can’t say enough great things about these two! They came out to install an Ecobee Thermostat but we’re faced with bigger challenges than expected. They took the time to thoroughly explain everything and showed me how to maintain the major systems in my home. They were professional and very knowledgeable! I appreciate them taking the time to ensure quality work. After seeing the issues with my furnace which was causing a potential safety hazard in the home they took the time to clean out the system and address the issue for peace of mind. I will definitely be using this company again and recommending them to everyone!
Vinzent was great, good advice and very knowledgeable. He tried helping me set my thermostat temperature outside option, but it remained disconnected to we-fi, so suggested I call the thermostat company to possibly get a new one. I liked the phone call ahead of appt letting me know he was coming. 😀
Matthew was very professional and polite, and thorough! Made our experience very pleasant!
Edgar Torres
3 months ago
Tanner and his co worker are great, did everything to standard and right the first time. There supervisor Cory stop by to check on them. They both clean after they were done.
Wow!!! Marc and Tyler did an amazing job installing my new heating and cooling system. They were knowledgeable, professional and efficient. Marc made sure every detail was paid attention too and Tyler is a great worker. My house is more comfortable than it has been the 3 years that we've been here. Thanks guys were super happy..
Our WireNut electrician, Jared, was awesome. He came out for a simple repair job and helped identify a larger electrical issue. Answered all our questions, provided recommendations and email quotes quickly.
Sharon Brown
9 months ago
Brian was awesome! Prompt, friendly, professional and very informative and thorough. He found an electrical issue ( and good thing he did) and informed me of my options and quotes. Very reasonable . We are using them again for that repair and will again for all our needs in this field. Great customer service with everyone i encountered. Very happy customer.New review . Had a new ac and heater installed on 10-1-21. As I was not person with the techs during the full installation , I was in contact with Brian C and Adam, and it appears everything looks perfect and thankful for their professionalism and prompt service.Jessie S and Connor were very prompt, friendly and professional when they replaced my breaker box and other electrical issues. From what I see all looks good . Using them again for future issuesJessie was as professional as before and came to put finishing touches before inspections.Jessie Joseph did great at giving me an estimate on a future job . Thank you all at wirenut5-3 Ben and his associate were very quick and pleasant as they did a follow up appointment6-14 David R was phenomenal. Very pleasant and informative. Love this company and all the staff I’ve encountered
marlene huska
4 years ago
Korey did a great job tuning my furnace and making the necessary adjustments. He was prompt, efficient and very knowledgeable! I also signed up another year with the protection maintenance plan as Wirenet has been good for me the past 5 yrs.I also wanted to mention Charles another great technician who came out last year fort this service. I somehow wasn't able to compliment him and his great work at that time. Fine job! Great Men!!
Molly Feldmeth
2 years ago
I was recommended to use this company so I called and tried to get a quote to get my chandelier hung. They said they could not give a quote over the phone or even a ballpark estimate. They only do in person, I said okay that’s understandable. I set an appointment and 2 hours into our 3 hour window they call to say they are with another client and can’t come. Okay fine, things happen. This time we schedule for the first time slot of the day to avoid this, this time they cancel AGAIN. So unreliable. Cancelling not once but twice is no way to earn business. I would not recommend using them if they can’t hire enough people to fill the appointments they schedule…I hate giving out 1 stars but this one was deserved.
Eileen Jenkins
2 years ago
I needed work done on the electrical panel of the house and was able to schedule repairs within one day - amazing! Electrician was professional, knowledgeable, and worked efficiently. Itemized report and photos were provided for work completed. Would definitely call Wirenut again and highly recommend their services.
They called to cancel my appointment (which I had made a month ago) 15 minutes into the appointment window saying they had a bunch of emergencies... fine I understand... EXCEPT this isn't the first time they've done this to me. It happened for another time for maintenance services this spring. This time though, the next available appointment was MORE THAN 1 MONTH LATER. That's what I take issue with.You CAN'T rely on this company to keep their appointments, and if you can't trust them with one thing (showing up when they say they will) you can't trust them with anything. Look elsewhere
RED DURRANCE
6 months ago
Outstanding customer service. Marc was easy to work with along with Elliot. Very professional explained everything to me in a way that I would understand it.
Carlyn Dodson
9 months ago
Went out to my elderly parents house and fixed a serious issue they were having. Quick response, great affordable pricing and got the job handled! Would recommend to anyone in need of electrical service.
Wirenut Home Services provided the best customer service. Charles Dozeman came out to our home on time and was friendly, professional, and very thorough. We would recommend this company to anyone. We couldn’t be more satisfied.
Glinda Digiacinto
2 months ago
We purchased a new AC system.
Installed today. Very pleased 😀
Great service call. Very informative, explained things clearly and concisely.
Michael Joines
2 months ago
Arber did a great job. Arrived at the time he stated and performed the repair efficiently.
Charlene Hill
2 weeks ago
Good morning!We are very pleased with Matt's service. Matt,explained the steps in detail of what his plan was and our new water heater is now fully operational.Thank you again!
Kevin was professional, knowledgeable, and a great communicator. I would be happy to have him work in my home again!
March 2 2023 I was happy with the service I have received in the past from this provider. That all changed today. The tech they sent is sick she has been coughing since she got here. Called the office about it. I got to three different people. They all said they didnt know or see her cough at the office today. Talked to John his solution to this was to put me on a no service list. Ask to talk to the owner John eather would or could not put me in touch with him. This was a 5 star review and a high recommendation. Please use some other company.
Jacob Grubbs
10 months ago
Arber is very knowledgeable in his trade. He was thorough and detailed with his inspection at my home. Thank you Wirenut for your outstanding service!
Ann Steinbach
2 weeks ago
I was very pleased with Jaret with Wire Nut and will make recommendations to friends.
Great service! Jahbril and Riley were a pleasure to work with! Very professional and friendly. They did a great job. We're very appreciative of all their hard work!
Jason Richardson
a year ago
Steven did a great job and even showed me how to install a light switch. He cleaned up after himself and the project turned out great. Very happy with his attention to detail. I will request him for future service.
Marc was very knowledgeable, professional, and did a great job at educating me on my AC. I appreciate his time. Though i have to wait for parts to fix my AC (something beyond everyone’s control), I would definitely recommend this technician and company.
Elaine A. Tarpley
a year ago
Michael was courteous and friendly. He explained what he was doing to be sure it was what were expecting to be done. We are very pleased with work. Five stars for Michael!!!
In our experience, the WIRENUT & its Workers are EXCELLENT, PROFESSIONAL, TRUSTWORTHY, EXPERIENCED, EFFICIENT, HONEST, FRIENDLY, STAND BEHIND their WORK, & will NOT try to take advantage of U/Your money--unlike those Pink Vans around town doing similar work--that we had a VERY BAD past experience with! As for the WIRENUT, so far they've done a major heating job for us (cost to repair/save very old Furnace vs. buying a New Furnace & we did); also, electrical outlet work (Two important Outlets Replaced); plus, Routine inspections/checks & Maintenance on various things such as Furnace, Hot Water Heater, Electrical Panel Box/Outlets Checked & so on. This Company is NOT pushy! They communicate VERY WELL by phone/EMail/Texts, & respect your Home!! They offer occasional Discounts/Specials, monthly cost-saving Maintenance Plans, & also possible Financing options for higher cost projects (which seems 2b many home things nowadays). We have been EXTREMELY PLEASED w/all their EMPLOYEES to date! We would HIGHLY RECOMMEND the WIRENUT!!
Asked them to install av EV charging plug in the garage. They got it done very quickly and the electrician was very knowledgeable. They also put in all the permit requests!
Arber was respectful and kind he cared about the job at hand and he kept us informed on everything he did. He provided us with multiple options and we are very excited for our duct cleaning appointment coming soon! Thank you Arber!
Marek Frydrych
2 months ago
Jared had been delayed but he was in a good mood and finished the job cheerfully and profe
Jamin Lumpkin
3 months ago
Kevin Del Puerto was great. Very knowledgeable, personable, and you can tell he cared about his work.
Sherry McCurry
6 months ago
We are thrilled with our new under counter lighting. Mike and his partner did a fantastic job including cleanup!
Gavin cleaned the moths out of my tankless water heater fan. He gave before and after pics and explained the process. Great job. Saved me money too.
William “BrainDamagedBudE” Childers
6 months ago
The Tech's are always professional, courteous & well mannered not to mention well educated in whatever field they are in, whether it be plumbing or electrical and it's always a pleasure to have them come and do the work...!!!
Charles did an excellent job!!! I have had other technicians come and they were never as detailed as he was explaining my repairs. Please send Charles for the follow-up repairs to my furnace. Charles did follow-up work today and did a phenomenal Job. His years of experience have served him well. Live experience is invaluable and his has prepared him greatly.
Dane Wirtemburg
3 months ago
Gavin was exceptional. He arrived on time. Took measures to ensure he didn’t bring any dirt into the house. Immediately went to work and explained everything he did. Quickly determined what the problem was and them explained all my options to repair it. Also provided separate quotes for each option
Tom and Kristina Mowers
2 years ago
I want to thank everyone from WireNut.Jared being upfront and honest with his estimate, Brandon helping us schedule our service, Jesse and Joe for their great job upgrading our breaker box and fixing some of our crazy wiring issues in our house. We would definitely recommend WireNut to anyone that asks. Thank you again for the great job!
Joseph was very informative about the issues with my furnace and we discussed the benefit of fixing the issues with my furnace or purchasing a new one. He was never pushy, but explained all my options very well. I did buy a new furnace and It is the best Decision for me. Excellent service, very educated about my heating system , and respectful to my decision! Thank you, Joseph
Kevin was great! Explained everything, and was very personable.
Dawn Badolato
7 months ago
No follow through, no QA. We paid them over $20k to bring our home electric up to code. Months later, breakers are still flipping, dimmer switches are shocking us, and labels are incorrect or absent. Call desk is disinterested. Noone keeps track of the overall job details or comprehensive completion of the job.
Gavin knew immediately what was wrong when I described the issue we were having. He fixed it then and there. He was very professional and courteous. I would highly recommend Wirenut Home Services and will use them again in the future as necessity warrants
Debra Mitchell
a month ago
Tanner was the best technician that I have had with this company. And I have been with them since they were JD Vigil. He was very professional and polite, explained everything along the way. He needs a raise. Kudos to him.
Warren Hartmann
3 months ago
David called when he was on they. After testing and checking the water heater he took the time to explain everything he found and gave different options I could take. David is very knowledgeable in his job and would recommend him to anyone.
Sharon Bennett
a month ago
I have had wire nut services a few times. Always have been pleased with there professional workers. There very polite, always on time, and always do a good job.
I had my technician Logan Kramer come out to take a look at my older home's plumbing. He did everything, even gave a call to let me know he was on his way (I overslept and missed it, but it happened regardless)! I was given information all throughout, had questions answered right away and was even allowed to watch the screen of the camera going through the pipes! I was given all of the possible options I could take to have them come out and put work into my underground system and then some. I am beyond happy I went with my Mother's and older Sister's reccomendations to work with this company!! I have financing so I didn't have to shell out all of the money in one go (sigh of relief). I am also a member through WireNut, which means I will be able to get things serviced through them regularly. If what I've said hasn't convinced you to set up an appointment, then all I can say is to do your own research and find out you should have already done work with WireNut anyway!
I’m helping my elderly parents, WireNut as so easy to work with, highly recommend!!!
Arbor did an exceptional job. Very thorough and generous with his offers of assistance. Arbor convinced me to trust Wirenut Home Service not only for my furnace today but for my future heating and air-conditioning system needs.
Renee Ornelas
2 years ago
I had wirenut come to my home today for an electrical issue. The electrical technician Steven Storms was very knowledgeable he has 30+ years of experience. Fixed what I needed and he recommended so improvements also. Printed out some proposals for me, one was on a new powerbox and other on upgrading my electrical, plumbing and heating inside and outside house. He was very kind, considerate and informative. Will use him again if needed.
Duane Potter
4 months ago
Appreciated quickness and professionalism of his work.
Very pleasant to be around and cleaned up as he went.
E Washington
2 months ago
Inspection and Price for an Electrical Panel replacement and upgrading. I'm happy with the service so far, work to be performed on 13 April 2023. A little pricey but we get what we pay for. I believe in getting it done right the first time. Thanks Brian Beachler
Brian was on time and worked through the whole day with purpose. After all the work was done he was happy to show and explain everything they did as well as take the time to answer all my questions.
I scheduled an appointment online with WireNut and the work was scheduled and done the next day. A $29 service call which was not bad is the initial fee to get someone out to the house. Things became interesting with the price to replace the outlet. One outlet!!! I had an outdoor outlet replaced with a cover. Kind of pricey!! It cost $313 to replace one outlet and add a cover, which is ridiculous. It took the electrician about 7 minutes to do the replacement. I don't see how they can justify this amount for 7 minutes worth of work. To make matters worse, I may need to call the electrician back to check the outlet again because it pushes in when I insert a plug in the socket. This was one of the problems before the service and I made this known to the electrician. They have a warranty on their work so hopefully it's honored and there are no out of pocket expenses since I called to make them aware of the issue on the same day as the service. All of that money and it's still not right. Definitely one and done with this company. It's my fault though, I should have denied the repair and just pay the service call fee. I know electrical service is not cheap, but I was charged way too much for the work that was done.
I had a circuit that was always tripping so I called them to check it out. The initial service fee of having them estimate the what was going on was discounted since I booked online. Only after the >SALESMAN< had all the outlets off was I told it was a $500 charge to determine the issue. I was told that a wire was not grounded and a new wire would need to be run. They gave me three options of services and I chose one. The day they came they completed the other two services and didn't touch the initial problem I called them for. They were getting ready to leave when I asked if they were going run the new wire. The tech told me that since the circuit didn't trip while they were there that they don't see an issue anymore. *They were going to leave without doing the work I called them for* They took advantage of someone who didn't know that they would sell unnecessary solutions. Never going to recommend them, going to tell ALL my friends not to use them. Buyer beware, they are out to make as much money as they can. I have every confidence they would have left my house without telling me they didn't complete the work.Follow up to my post on Wirenut on 03/04/2021. After talking to a different electrician, I realized how much Wirenut took advantage of me. Over $4500 in charges for unnecessary work. They could have completed the work in less than an hour for under $500, but that is where they get you. Its a $79 charge JUST TO GET THEM TO COME TO YOUR HOUSE. Then after they start hooking up their electronics and poking around, they let you know that it is a $500 diagnostic fee. So almost $600 and they haven't started on any work. They they start the sales... They play upon your fears and lack of understanding of how electricity works. The Wirenut team that worked on my house left without taking care of the initial problem I called them out for. Yes they took it off my bill, but I HAD TO ASK THEM IF THEY WERE GOING TO DO THE JOB THEY SAID THEY WERE GOING TO COME OUT HERE FOR. THEY SAID THAT SINCE THE BREAKER DIDN'T TRIP WHILE THEY WERE HERE, THE ISSUE SHOULD BE SOLVED. They wanted to charge me $675...with the 10% discount to come BACK out to my house to complete the work they should have taken care of in the first place. The other electric company that came out today took care of the problem for a FRACTION of the $675 and the took less than an hour.If you enjoy paying out the nose for people to take advantage of you, by all means hire Wirenut. This will be shared on all my social media sites as well as a review on other places. Don't be like me and save yourself the money!!
Allen Arnold
9 months ago
Anthony did a fantastic job on our duct cleaning. He answered all our questions along the way and made sure the work was done with excellence and a great attitude. Highly recommend!
7/24 this is now a 1 start review. It’s now been 6 days, 4 business days and I still don’t have air conditioning. My scope of work states 1 day for 17k. I’m sure I overpaid which I can justify when going with a well known a shop who I assumed would be accountable. Wrong move. I suggest going somewhere else.So far so good. Arber is fantastic.
Timothy Bennett
a year ago
I really think ZERO stars should be an option because that is the amount of stars Wire Nut earned. Our furnace stopped working around midnight Saturday night. My husband tried to do some research and see what it could be but after a couple hours of trying to figure it out we decided it would be best to just call Wire Nut since they were the ones who serviced (and repaired costing thousands) our furnace only months prior. According to their website they are open 24 hours. It was 2am and I decided to start a chat with them off their website. I asked if they could send someone out now since it was 3 degrees outside, the house was getting cold and we have a baby at home. The person on the chat said they couldn't come out until MONDAY!! I was astonished!! I asked what I was suppose to do in order to keep my house warm and why did their website says they are open 24 hours if they won't come out until Monday. He ignored my first question and said they are open 24 hours to make APPOINTMENTS FOR DURING OFFICE HOURS!!! Are you kidding me? They also have an emergency phone line, and tried that, but after being on hold awhile, I hung up and never talked to anyone! NEVER NEVER NEVER USE THIS COMPANY!! THEY DO NOT CARE ABOUT THEIR CUSTOMERS!!!We called Polar Bear Mechanical at 2:30 in the morning and not only did they answer the phone but they had a technician out within 30 minutes to fix the problem. The technician was awesome and even tried to be a quiet as possible because he knew our baby was sleeping. If you ever need HVAC assistance in the Colorado Springs area, CALL POLAR BEAR MECHANICAL.
Gregory Stelter
a year ago
Brian DeProspo and his co-worker Julian did a great job installing my new motion detector light above my garage door. They were professional and very friendly. I hired WireNut four years ago to install my new circuit breaker box and digital electric meter, and they made sure my home was grounded correctly. Their team for that project did a great job, and their work passed the Colorado Springs city code inspection. I will hire WireNut again for any electrical work, and I highly recommend their team.
Marner Campbell-Benjamin (MarnerB)
3 months ago
He gave us an estimate...and were very professional and quoted a price.
Larry Herbert
a month ago
Professional and polite. Logan was in the top 1% of serviceman. Amazing!
Krysta Whedon
6 months ago
Very efficient, thorough, and was extremely patient to answer all of my questions. I HIGHLY recommend Chase and Wirenut! Great experience!
Kellee Rassau
3 weeks ago
Jared went above and beyond my expectations. He was polite, professional and arrived on time. Recommended.
Cammi was professional, efficient, and to the point with the results of the maintenance on the AC unit. No hard upsell and addressed what needed to be done.Update on the follow up visit - again, Cammie was great. Arrived right on time, finished up when she said she would, was courteous, and no nonsense. Spot on.
Johannes Viktorovitch
10 months ago
Technicians are professional and knowledgeable. Gavin was professional, friendly, and very knowledgeable. Got a nagging issue resolved. Very happy with the company!
Pilar and Eric were very professional and helpful. They understood my situation and were very valuable. I definitely will use WireNut in the future.
My service and experience with WireNut was awesome and the people I worked with were great. Only downside is the phone service they are hard to get ahold of, you can be no#1 in queue but then get transferred to a voice-mail. Other than that great to work with. Thank you, Gina
krystal miles
4 months ago
I had a great experience with Wirenut. There was a little issue with the scheduling, but they made it up and got someone out right away. Alex did a great job and made sure it was done before my husband got home. It was a surprise.
Vicki McCaslin
6 months ago
She did a great job and evaluated my old old furnace and explained the issues to me. Was very concise and showed concern for age of furnace and possible issues.
Patricia Jones
4 months ago
Kevin Del Puerto did an excellent job, the maintenance was done in a timely manner, he also answered all my questions and made recommendations to keep my furnace running the best it can.
Daniel and Alex both can out in what could be seen as some of the worst weather in a Colorado winter. They both professionally cleaned out our ducts which had not been done in 15 years. They were thorough snd polite. I highly recommend.
Arrived exactly when he said he would. Was quick and efficient and price was best in town!
Dick DeRoush
2 months ago
Professional assessment of my aged furnace and a/c systems. Findings were clearly explained. All my questions were answered. I was presented with several options for my HVAC needs. I sincerely appreciate the courteous professionalism and thorough knowledge by Arber Kucana, HVAC maintenance technician. Strongly recommend WireNut to others.
I set an appointment for a Wirenut electrician to meet at my home 3 weeks ago and got a call 1 hour before the expired window that they could not meet that day and we rescheduled for today. Just got a call again that they were running behind on a morning project and could they reschedule for Friday. I simply said thanks but no thanks. I understand that electricians are extremely busy in 2021. I would even have appreciated a call the day before but for me to wait between 10-1pm and get a call at 12:16pm put my work day out as I am waiting at my house for 3 hours. I am sure they do great work. I am in construction as well. If I canceled twice less than an hour before the appointment window, the chance to get the sale would be close to nil. Showing up is half the battle.
I responded to a TV advertisement that offered an AC Tune-Up for $49 from the WireNut. I called and scheduled an appointment. Joseph came out to inspect the furnace and air conditioner and did a very thorough job. Joseph was very professional and courteous, but he never performed an AC tune-up. Fortunately I was never charged for the AC tune-up. In my opinion this was a classic bait and switch maneuver. Offer an AC tune-up at a great price, gain access to the customer's home, inspect the furnace as well as the AC, come up with a list of problems for both the furnace and AC, offer a sales pitch to sell you a new furnace and/or AC. Joseph never performed an AC tune-up, which was the primary purpose of the service call. Joseph was very professional and pleasant at all times and he never tried to pressure me into a purchase, I just was not looking to purchase anything other than an AC tune-up.
We had WireNut do an electric panel upgrade, and backup generator. We were so happy with them we also had them replace our 30 year old FAU. They are the best company I have ever worked with.
Arbet was great! He was knowledgeable and explained everything. He made sure I understood. He knows his work and was efficient and timely.
Jerry Shiflett
3 months ago
Quote on install on wiring from house panel to outside hot tub. Professional, knowledgeable, experienced (20 Yrs), provides the whole picture and quotes within budget. Good person!
Jennifer Nagel
a month ago
very happy with customer service, as well as the professional technicians!
David Erickson
2 weeks ago
Shad Roach and his team were outstanding. The quality of the work was excellent. They were thorough and they explained what they were doing at a level I was able to understand. The did and outstanding job of educating me on how to operating and maintain the new circuit breakers and power management system. They cleaned up everything when they were done.
Kevin did an excellent job. He fully explained everything he did to our unit. I would highly recommend his work ethic to anyone.
Wasn’t excited about needing a new furnace but Jerry was able to explain and show why it was no longer functioning. He also explained the difference between a costly repair on a 14 year old unit that could also have other problems and a new unit. Very friendly and professional. Karl and Elliott did a proficient and professional installation. They were very friendly and excellent work and clean up.
Vinzent was on time, pleasant and knowledgeable. He did a great job on servicing our two heating units and made some good suggestions. It was a pleasure having him here.
Costs $39 to simply get a quote. No thanks I’ll go with the other 4 companies that I contacted that did it for free. They played it off like this is the “norm”. Definitely go elsewhere!
Tom Eastburn
5 months ago
Jade provided a good estimate on our plumbing project. He acted professional and with regard to not so good access to the job.
Roger Richards
a month ago
Greg Sosa did an excellent job. It was not easy but Greg persevered to get it done in a timely manner.
We had Jason come to solve a problem. He did the Diagnostic and cleaned up some issues with shared neutrals and previous electricians errors. He was through in couple hours. He made connections and tidied up wire wires in the boxes. Reconnected the switch and receptacle. He cleaned up after himself. Very good workman. Pleasant personality. I would recommend him and his work.
Amanda Walters
3 months ago
Tanner did a great job on the inspections of my ac and furnace units that are included in our protection plan. He quoted us for some cleanings and explained why those are important! We can't wait to get back onto the schedule to complete our duct cleaning! Thanks Tanner!
Patrick Waychoff
2 months ago
Kevin showed up on time and did a very professional job. He kept me informed of any issues. Kevin gets 5 stars. Highly recommend
Marc was very nice and professional! He did a fair and honest assessment. Told us what needed to be done and told us what was clean and didn't need service on. Could've easily said everything needed service. We always appreciate WieeNut being honest.
Jeff McLinden
3 months ago
We have used WireNut for a variety of electrical services and their techs are always courteous, competent and professional.
Steven Lente
6 months ago
Austin and Dylan (sp) did the work that was previously scheduled by Steve. They knew exactly what needed to be done, had all the right equipment, and were able to take off where the previous technician ended. Great teamwork.
Louise Esselman
a year ago
Austin was friendly and was on time. He and his co worker got right down to installing the new panel. The electric was only off for about 30 minutes. He had the whole job done in just 2 hours. Great job.
Michael Gebhardt
8 months ago
Marc is an excellent technician. Professional, courteous, very knowledgeable. He provided many tips on how I can keep my heaters and AC units running a top efficiency. I will ask for him at next year's annual service.
I called and scheduled an appointment, in October, for a furnace tune up using their coupon for $79 out of the val pack. Appointment was scheduled for November. They sent me a text the day before to confirm and asked me to have my phone available between 10:00 a.m. and 1:00 pm. I had my phone available I have no missed calls, no missed texts, no missed messages from this business. So, I called after 1:00 p.m. asking what happened?? They told me they canceled because they had a high priority call! You may as well tell your customers they don't matter to you at all if they're just a regularly scheduled furnace tune up. I would not recommend this company, I will not use them again and I'm highly disappointed! They did offer to reschedule me but not until December........ Only use this company if you have time to waste!
Alexandra Davis
a year ago
Steve was incredibly professional, knowledgeable and polite. He was very thorough, and had no problem explaining everything to us so we understood what was being done and why.We look forward to working with Steve again!
Melanie Vogel
a month ago
Marc Z was friendly, knowledgeable and efficient. We would recommend him to others.
Breanna Sneeringer
2 months ago
Technician was very professional and ease to work with. I appreciate his efforts!
Rodger Jehlicka
a month ago
Arber Kucana was very good to work with today. He was very knowledgeable, great sense of humor plus he gave me through answers to all of my questions. Overall he was very professional and did a GREAT job for us today!!!
Dawson Henry and Charlie Elder were very respectful with my property and spent time going over the details of the project with me.
Jared was very knowledgeable and quite funny. He gave me a options that could be causing the problem with my tub but too an extra few seconds to find exactly what it was and even tested it to make sure that was the only issue. Due to my house being built weird I have an extra step before I can have the issue fixed but that's not on the company, Jared was able to tell me that though. He gave me a quote and even a quote on the other room toilet that I was having issues with. I appreciated him very much. This company was the cheapest I found just to diagnose the issue. Definitely will be my go to for plumming!!! Especially Jared
Steven Lewis
6 months ago
Great job! Second time I’ve used Wirenut for electrical work. Michael did an awesome job. Will use again and again. They were able to schedule in 1 day. Thank you!!
Glenna Lange
3 months ago
WireNut did a great job-very responsive and professional with every interaction. I needed a LOOONNGG dryer duct replaced and they took care of me. They even hooked my dryer back up and patiently waited while I tested it. I have confidence they did the job correctly and am so grateful to be finally doing laundry in my new home. Thanks Carl and team!
Dannita Ashworth
11 months ago
So much information I recieved from my technician today. Although, repairs were not able to be repaired today of my water leakage throughout my mobile home, he explained why repairs could not be done at this time and that I had a piping that needed replaced throughout my home. It was a little much to process but, He explained everything to me, my options and what wire nut could do for me to salvage life of my mobile home. No pressure from him just pure professionalism.
Douglas Nelson
a year ago
Quick and professional. He showed us the equipment he was using and explained the tests as we watched. We were impressed with how everything went and even signed a service agreement. We felt happy with the entire experience.As part of the service agreement, they came by and checked our electrical system, tightened wires in the fuse box, checked outlets and light switches. they showed where we had a few problems and are now in the process of getting them fixed.
John, Tyler, Alex, and Mark were great. They made replacing my furnace relatively painless and even provided space heaters to get us through the cold weekend before the Monday morning install. The thermostat does not connect to wifi as promised but it was still miles ahead of where my old one was. Overall, I would recommend Wire Nut to any of my friends or family who need a complete furnace replacement.
stephanie vaniwaarden
3 weeks ago
Wirenut came and solved my electrical issues. Very polite and informative. Offered more options but never pressured
Chris&Erin McMahon
2 months ago
Very friendly and knowledgeable, worked with me to make sure I had all my questions answered.
Marc came out for my AC tuneup today and was incredibly thorough, professional, friendly and helpful!!
I unfortunately bought a house with some faulty electrical work. Luckily my first call was to the WireNut for which I see their trucks all around town. They came to my house the next day and I don't believe it was considered an emergency dispatch which was nice. I spent the day getting everything that was damaged triaged and a plan to repair and fix the root cause. I felt confident that the work being done was cost effective (even though I spent a whole lot on the repair) but competent and would ultimately resolve any problem I would have in the future. The value in using the WireNut company is knowing that the work will be done once and you can feel like the advice you get is reliable. I can imagine there are others that are cheaper but I feel with this company the work is getting done right, quick and the work is final. After dealing with other companies where I spent smaller amounts over time I'm glad I'm spending the money with WireNut to have this work be final.I will also add that, they worked with my insurance. They never mentioned not having the parts and I never had to wait for dispatch type issues. Other companies I've worked with that was normal. Very professional service over all. I'll be loyal from now on.
Jarred was very knowledgeable, professional, punctual, and personable. He did a great and thorough job. He made sure that everything was installed properly and was exactly right before he left. Outstanding job!
Wire Nut has some amazing technicians. Michael came out to my house today on an emergency call and right away he got to work. He fixed the issue within an hour. He was very knowledgeable and professional. He kept me informed and educated the whole time. Thank you for such a quick response time and for the best service!
Well this is my 2nd time reaching out to wirenut. The first time they came out to fixed a non working outlet in my home. I asked them to confirm they were all working. They said they put electrical tape on the neutral line charged me $467 and they were out the door in about 30 mins. I still have one outlet that's not working. I had an issue with my furnace called them back Joseph Friel insisted I replace the water heater 40 gal for $3600 and my furnace for $8000. Before he addressed the furnace he aggressively explained I needed to replace my waterheater before I address the furnace. My furnace is working great after cleaning the sensor and I recently got my water heater replaced with a 50 gallon for 2900 versus the 3600 he wanted for a 40 gal. These guys are super expensive and Mr. Friel is a super pushy sales guy. I used to think these guys were solid until my last two interactions with them. Get some other estimates for yourself and you'll save yourself a ton of money!
Jessica Headrick
4 months ago
Service technician's name was not on the list. Michael was prompt, very cordial, and explained everything he was checking on the furnace. He seemed to be very thorough and he answered my questions. I was very pleased.
David from WireNut showed up on time, knew his stuff & got the job done efficiently .Good Job!
Last night it started getting cold in our house and we could tell the furnace was struggling. I shot over a text way too late and first thing this morning they were here to help us out. Vinzent walked us through it all and was wonderful! It was top notch service with reasonable pricing. We will absolutely use the Wirenut again! Thank you!
It was a whole lot more thorough than what I was expecting. Jamie went through the whole system check out, found some areas that could help improve the operations of HVAC system. She explained everything and was very upfront about all of it
These people run an awesome business. We have a basement apartment and a whole bunch of wiring needed done in our apartment and upstairs also. Several different days and many employees Paul, Daniel, Gwen were all great! I have nothing but good things to say.
Cynthia Fillmore
8 months ago
They did duct cleaning - sealing was scheduled but due to an equipment problem they were not able to do that part. These guys were very friendly and apologetic, and kept us informed of what was going on all along the way. Awesome team: Anthony and Daniel!
He was on time clean and showed up on time, he read my sons notes about our great electricity and we will be having another person to check it all out next week.
Gladys Arias
9 months ago
Jerald Geis, the tech who inspected furnace was knowledgeable and skilled. He clearly communicated the results of our heather inspection. Highly recommended.
I really appreciated David’s attention to detail, both on the AC system itself, and the human side of making sure we understood what was happening to our system and felt confident about the resolution. We called WireNut in response to a failure that occurred late at night, and had safety questions and concerns about. David took the time to fully check out the system and figure out what happened, but also to patiently explain what we should expect from a similar failure and what to do if it happens again. Thanks for not only fixing our AC, but also giving us confidence in our system.
Dag Johannes Westgaard
8 months ago
We used WireNut for some HVAC maintenance and we're happy with their service, so we decided to use them for a full AC and Furnace replacement. The tech who installed the system decided to leave early and not finish the installation. Only a month later we noticed that the Furnace is making a vibration noise and water is pooling on the furnace, making the screws rust and the panel oxidize. Not only that, we noticed that the outside AC unit is making a lot more noise then our old unit. We called WiteNut to have them come out and look at it and they responded that they would charge us $79 after we've spent almost $10,000 with them. The $79 is not the problem, but the principal that they would not even look at their workmanship without charging us even more. Extremely unhappy with their customer service and will not ever use them again.
Chase did a great job at servicing our furnace.Talked to us about an electrostatic filter for our furnace and also about duct cleaning.And, talk about going the extra mile....he shoveled our front sidewalk. He deserves 5 stars and more!
Terry Farrell
3 years ago
Trevor Riley is a professional and explained everything clearly to me that he did. He was very knowledgeable about his job. He is a hard worker and kept at his job until he was done. He also had an assistant, Evan, who was also very polite and helpful. I am very pleased with their work and am relieved to know that my house is safe now with the new electrical panel.
Marco Fiorito
5 months ago
Brian & Bryson did a complete overhaul of our home electrical system installing a new breaker box, a whole home surge protector and fixing all of the outlets. They were awesome. They gave us regular updates throughout the process, they fixed some other minor things, and were very efficient. Afterwards they went through the whole house cleaning up and then made sure we were comfortable and understood all of the work that they did. Love WireNut, Love Brian & Bryson!!
Richard DuCharme
11 months ago
Chance Seymore reported to me an entire inspection of the whole electrical system in my house.After he did that, I found out that the entire report was so complete and accurate that I immediately signed a contract with WireNut to have all the work on the contract done as soon as possible. He is undoubtedly the most brilliant and professional electrician that I have ever seen in my life!
Sandra Williams
a year ago
Wirenut was the only electric company to do a thorough exam of my electrical box & quote me a price that meets the new regional building codes. Brian came out today to upgrade my box, meet the code requirements & put in a 220 outlet for my Mustang Mach E. He was very professional & friendly. He stayed late until the job was complete. He answered all questions we asked him. I will continue to use Wirenut for all of my household needs.
Christa Hess
7 months ago
Techs were very professional answered questions and worked very efficiently..
They completed all work in a timely manner.They cleaned up and ensured everything was functional before they left.
Jane Broeckelman
6 months ago
I called Wire Nut and told them I had a water valve to my clothes washer that needed to be replaced. They scheduled the replacement for a week and a half later. Then they called and said the plumber they had assigned it to was injured and they would have to assign it to someone else. That appointment was scheduled for a month later. When they finally arrived they said they didn't have time to do the repair and didn't have the valve they needed with them. The gentleman in charge said we had to pay for half the cost at this time. We were then charged for the full cost of the repair on our credit card when none of the work had yet been done. When we called about this, the person in the office said they couldn't credit back half of it to our credit card. They would have to issue us a check. It was another week before the work was scheduled. When they finally arrived, it was an apprentice who did the work and he did a fine job. But after they left I noticed that when they moved the washer and dryer out of the way to complete the repair, they disconnected the dryer hose and didn't connect it back up. I had to call them to come back and do this. The work was completed and nothing is leaking so far. I'm not complaining about that. I'm complaining about the amount of time it took to complete the repair and the fact that it took so long to get the work done and that we were charged for the whole job before it was finished. This was our first time using WireNut and with other plumbers I've used I've never had to pay anything up front, especially when they were told what the problem was before they came. I thought that their prices were pretty steep too. Their website wanted me to rate their work and only gave me a happy face or a sad face to click on. I think this is more complicated that that. Happy face for the quality of the work once it was done. Sad face about the overall customer service. I don't think I will be using them again.
Shad did a wonderful job explaining the best options for our particular situation. He went above and beyond to make sure we had the knowledge needed to make a good choice. Highly recommend their service.
Our home is 50 years old. Chance presented us with options, we chose everything. Very prompt, professional, it all happened exactly as it was explained to us. My wife is on oxygen and Chance took extra care about the job being ochrestrated to be the least disrupted as possible. He and his team did a beautiful job. We highly recommend
Professional, courteous and helpful. Jarred was extremely patient with our questions and got the job done quickly.
Scheduled an appointment for June 27, tech called because his prior job had gone long and rescheduled for June 29. That appointment was cancelled due to lack of techs, and rescheduled for July 5. That appointment was rescheduled for July 11 due to unknown reasons. Which was then attempted to reschedule for July 15 before we finally cancelled and found someone who actually wanted to work.
Ben Hommerding
10 months ago
We use the Wirenut yearly checkup subscription and it's been super great. They even remind you to use the subscription. It's a great service.
Tamara Bentley
6 days ago
Gavin of Wirenut did a fantastic job diagnosing the plumbing issues in our house. He was experienced and professional.
To date, 07/25/2022, Wire Nut has not been able to make the air conditioner they installed on 5/12/2022 work properly, to no avail. They have tried everything they can possibly think of to make it work properly from adding a new cold air return to our ceiling and two more vents to the floors. Now they want to add fans in the attic. I have done research and found out the high-end unit they installed is just a basic unit, not the one I was billed for and the air flow in the attic is not restricted. I have filed a complaint with the Pueblo Regional Building Department who, by the way, has failed Wire Nut on every inspection of work they have done on my property. I have documentation and photos.
Our tech Jamie Mazurek was amazing! She was courteous and professional. She was also patient as we have a small Pomeranian and he gets excited with people in the house! She didn't skip a beat though! We were very satisfied with the service provided! Thank You! We will be using their service in the future!
Jonathan Mayo
6 months ago
The whole team has been fantastic, shout out to Brian for his consistent hard work and the care he demonstrated to my family.It is clear he prides himself in the quality of his work!
Helen Miranda
4 months ago
He came out to give me a quote and was very polite and helpful will definitely call them again
WireNut home services is an exceptional company to go through. They are professional and they don't try and steer you wrong or cheat you. I would 10 out of 10 recommend them to anyone needing anything done when it comes to A/C work.
This is the best service I have received and they are trying hard to resolve my problem. The job is just starting so I can't rate the service done but like the honesty as to why so much needs to be done to bring my home electrically up to date. The service people have been very pleasant to work with, answer questions and not apply pressure but give the facts and let me decide myself. This leads to trust so I will go with them to get the work done and they will do it in a timely manner. The job was finished to my satisfaction and I feel it will pass inspection. I feel safer in my home and as a Senior that is important. I will check with them first before calling other companies as I trust them. The service men were polite and didn't waste time. They answered all questions.
Jared was amazing. Very understanding of concerns and figured out the issue in like 5 mins. We thought some else happens after they left called them and they had came back with in mins.
Jon is the best. Knowledgeable, professional and personable. He is an asset to the company. Jeremy was efficient, professional and helpful.
This is my first and last time using this company for anything. Their communication skills are absolutely poor, got charged a emergency fee, despite never saying that it was a urgent issue. I was also promised multiple times to have a follow-up call that never came and everytime I called them they said the same thing, that the technician is finishing up a call and he'll call you back shortly. I regret choosing this company for my hvac needs and advise you to avoid this company at all costs.
Danielle Armstrong
a week ago
Absolutely awesome.Bryan and Alex were so nice and professional they worked so hard for damn near 10 hours today to get our AC and furnace put together and working so we could have air in the house.Also GREAT with animals had treats for my dogs and gave them love all day.
James Griffith
2 months ago
Kevin Del Puerto was my technician and did an excellent job of servicing my furnace and air conditioner for the upcoming cooling season. He went out of his way to check the turbine fan in the furnace and found it needed cleaning. He is friendly, professional and explains the work he does. I will certainly use Wirenut Home Services again and recommend Kevin.
So we had them out for a estimate and another company. The other company(very trusted and highly recommended) estimate was 14000 dollars cheaper. That is not just a little labor.
Asela Russell
2 months ago
They are very professional, thorough and informative. Would definitely recommend
Joyce Weikal
4 months ago
John was very professional, explanatory and courteous. I appreciate the fine job he did on the AC unit.
These people are terrible! Their customer service is nonexistent. I have never been treated so rude by a service provider in my life. The lady was yelling at me, would not let me speak, and cared less about my needs. I was scheduled for electrical work, which they had to call and reschedule the first time due to the electrician having COVID, which I appreciated, but the earliest they could reschedule me was a week and a half later. While this wasn't ideal, I agreed and accepted the new day/time. Mind you, they called well into the assigned time window to cancel ...... Fast-forward a week and a half, 45min into the new time window, I got a call saying they cant accommodate my apt due to other projects and that they'll need to reschedule me yet again for another week out. I get that they are busy and have to prioritize the more severe issues, but to reschedule twice with little to no heads up is unacceptable. We are working on a construction project and need electrical work done until we can move on, and now we are stuck having to wait additional time. They have now set us back a month! I have worked in the service industry and would never treat a person as I was treated today for two main reasons. One, I could never be that rude to a person, and two, if I were, I would have been shown the door. They must not realize people work and have to arrange their schedule to be home for these scheduled services. My time is just as valuable as theirs, and I am now out valuable time I could have been servicing my own clients.
Ruth Wheeler
2 months ago
Gavin was thorough in finding issues with a water leak in the crawl space! He presented 2 different plans and helped me fill out an application for 1 year interest free financing for the plan I chose! The Wirenut service people will be back on Monday to resolve the issue! This gives peace to know the issue will be taken care of!!!
Mike clearly explained as he worked.
Not only did he check each component, he tested other alternatives.
I could not be happier.
Dale Etchells
7 months ago
Wire Nut offers a great deal for them to come out and perform a prevention service. They measure the furnace air pressure, check out the electronic, make sure your using the proper filters and a bunch of other diagnostics. Gives you peace of mind your furnace will be there for you during this cold winter. Friendly and don't talk over your head. Took photos of what they saw and did a review before they left.
They did a great job and kept me informed every step of the way.
Pros: great customer service. The installers were very friendly, professional, and knowledgeable. My house was a challenge and they were able to over come those in a timely fashion.Cons: Extremely expensive. Just to have an energy efficient heating system (no a/c) installed was 14-15k. This is a $3500 unit. That is 11k for parts and labor. I called a couple other services and spoke to a couple friends who just had HVAC work done and all said that 15k is the high end of having energy efficient heating AND AC installed.This is on me. I needed a new furnace, because ours was leaking CO2 and natural gas. and even though I knew I needed to get a second or third quote I allowed the timeshare salesman to convince me to go with there company (there's a 15% restocking fee and they have to report your basement death trap to the city if they are not the ones installing the new system).I will not be buying any other services from this company (AC, Aeroseal $3500, advanced filtration $3500)So I give this company 3 stars. 5 stars on customer service and 1 star on being so overpriced.
Charles was great and professional. Provided us with options on new furnace to replace our 33 year old furnace. Very respectfull and easy to talk to. Charles has a lot of experience and knows what he is doing.
It was a pleasure to have Brian and Kyle in our home for our new furnace install. I would give them 10 stars.
Rochelle Staffieri
a year ago
Vincent was able to repair my hot water heater. There was no expansion area and valves were corroded! His repairs were done quickly and expertly! I will definitely use this company again.
Mary Leigh Wilson
4 months ago
The inspection went well and he was courteous, knowledgeable, and on time.
Jennifer McKenna
2 months ago
Gavin came out and we had a great experience! He reviewed with us all our options to replace or repair the pressure regulator that had sprung a leak. Thoroughly explained everything and helped us find the right solution for us. I was so thankful I asked to purchase their yearly maintenance program so I can have them come out and make sure all the systems in my house are running safely and properly and give me peace of mind as a homeowner.
I had the pleasure of meeting with Charles to discuss my air conditioning replacement. He was super friendly, very professional, was patient with me when I asked a million questions and definitely knew his stuff! Would definitely recommend both him and the company!
2nd time I have to post this review because my first one got deleted. Seemingly a lot of other 1 star reviews got removed as well. This company said they would come out to install a chandelier for me, after waiting multiple weeks for an appointment. They just don’t contact me during my 3 hour window… I call 15 minutes before the time is up only to say they won’t make it. Had I not called they wouldn’t have called. Then I rescheduled a 2nd time this time 1st thing in the morning so they couldn’t ghost me again. Sure enough no call, no show. They didn’t even let me know! I had to call them to then say the techs had an emergency and they couldn’t get anyone to cover. I was 1st appointment in the morning! The lies and excuses are ridiculous. I get I’m not a priority but maybe it was because a chandelier install isn’t an opportunity to upsell unnecessary items and things. Go to the electric way, they are honest and hard working.
Kimberly Vierczhalek
2 years ago
Jason was very knowledgeable, thorough, and helpful though out the entire visit. He solved our wiring issues and was very friendly and helpful in explaining the problem as well as long term and short term solutions. I would definitely recommend them for electrical needs, and will be using them moving forward.
Excellent work from a professional company. The electrician was very professional, skilled and knowledgeable and their people on the phones were fantastic too.
Jerry was great! He is very knowledgeable, efficient and thorough. Jerry took the time to explain the problems that I have or potentially will have at some point with all of my HVAC equipment. He is also well versed on the financial aspects and payment plans that are available. I was impressed with his professionalism. Thank you!
Ben Pena was asked to return to correct two problems on two ceiling fans that they installed a couple of weeks ago. Ben is a hard worker that sticks with the problem until it’s corrected. I was impressed by Ben’s dedication to satisfying the customer. He corrected both problems at no charge because WireNut Services was originally hired to install these two new fans. This also says a lot for his employer as well. I would hire Ben and WireNut Services again for any household repairs. Good job Ben!
Tyler Stuart
4 months ago
I truly appreciate the high quality work and honest assessment Arber gave during our latest WireNut service. Looking forward to working with WireNut on upcoming projects and would recommend them to others.
Suzanne Asuncion
5 months ago
Greg was very professional and kind and did a great job.
Charles inspected my furnace and air conditioner. He thoroughly explained and showed me the issues with my furnace and air conditioner. He also was detailed on my options and pricing of replacing those items. Talking with Charles was a pleasant experience and even though I haven't decided on which option to go with, I would highly recommend Charles and The Wire Nut for your house needs.
Travis, Ricardo, and Heath did great work. Replacing 2 toilets, complete water pipes replacement, faucets, etc. All very professional. 5 stars.
We were so extremely happy with our servicemen Trevor who went above and beyond our expectations. He was pleasant along with his apprentice did a fantastic job and we will definitely ask for him personally if we ever have another electrical problem!
Janet Peters
5 months ago
Fantastic service! No delays or outlandish extra charges for a visit that needed prompt attention. Fix made to a separated water pipe. Gavin did a great job replacing the pipe. He gave us suggestions for keeping the pipe warm enough to survive very cold winter temperatures.
Lossie Ortiz
6 months ago
Marc Z did an outstanding job and was extremely thorough. He was very detailed in his explanations and, when he left, I felt heard and valued. I would recommend him to anyone. Thx Marc.
Tommy and Sherry Thompson
2 months ago
Logan Kramer was professional, personable and made us feel very comfortable with our choice of major work to be done.When one of his workers became ill he jumped right in and took his place , putting in a full days work literally digging a trench!!This guy is amazing 🤩
April Frankforter
10 months ago
The young men did a great job. Brian was very pleasant, helpful and knowledgeable. They kept us informed during the process and answered any questions we had. They took pride in their work and I could tell they really enjoyed what they were doing. I would definitely recommend them.
Reginald Dozier
4 months ago
Arber from Wire Nut was extremely thorough with my AC inspection and explained everything that was being done! It was the most professional service that I have experienced in Colorado Springs!!
Curtis Sharp
3 months ago
Very friendly and knowledgeable. Would highly recommend service.
Carol Kochis
5 months ago
Chase was here sooner than expected which was good. He did a good job from what I can tell and he was very helpful and pleasant.
Timothy Prudhomme
7 months ago
About two years ago we had our heating ducts cleaned which turned out to be nothing more than running a small vacuum into what ducts they felt they could access.So when Mark from Wirenut showed us how dirty they were, we decided to have Wirenut clean them properly. Daniel C. And Alex S. had the right equipment to THOROUGHLY clean them this time with a large vacuum attached to the ducts, a tentacle device that scrapes and compressed air to push what is scraped into the vacuum. Now the ducts are truly clean and we are thankful.Note to others. Have Wirenut clean your ducts and be sure they are truly clean (they send before and after photos).
Billy Hileman
a month ago
We had Wirenut come and do an inspection of our furnace / air conditioner and the young man did a fantastic job. He was very friendly and efficient. I am sorry I do not remember his name!
Stanley Fonseca
a year ago
Dean did a good job on redirecting my hot water line to one water heater so the second could be disconnected until a replacement could be installed. Highly recommend their service. Strongly suggest purchasing their maintenance plan if you intend to use multiple services whether electric, HVAC, plumbing, etc….Ask for Dean for your plumbing needs.
Had a well needed tuneup done on my furnace. John was great, personable and professional.
Very pleased with the work that was done.A very nice person to talk with in regardsto letting me know what he can and will do.Will use this company & tec again when needed. Really great service.Robert white
The technician was on time, professional, polite, pleasant and gave me all the information I needed.
Prompt, honest, efficient technician. Very happy with work.
We had a difficult time even getting response from other businesses on a Saturday. Wire nut was professional, courteous, and efficient. They haven’t fixed it yet; need to get the right part, so we’ll be waiting a few days. But so far, so good.
Jason Bernhard
2 months ago
Walter arrived on time. He explained what he was going to do before he started. Very friendly and straight foward.
Had a great experience with Brian from WireNut and WireNut as a company. They go the extra mile to ensure quality customer service as well as quality of work. Thanks Team!
Daniel Woods
3 months ago
Alex and Jack did a good job of assessing what needed doing, explained the recommended installation and swiftly installed a new light fixture.
Erika Carroll
7 months ago
The technician who performed the service was very knowledgeable, attentive and thorough. On a personal level, Jamie was friendly, helpful and willing to answer any questions we had. We were very satisfied with her service.
Aaron Bouchey
10 months ago
I needed help with a light dimmer. I didn't know any electricians in the area so I went with my gut and called WiredNut. The certified electrician that came out to help spent a great deal of time explaining the issue once he figured out the problem. The electrician even did on the spot quotes for some other things he found that weren't up to code and explained what he'd need to do in order to get everything within regulation. I was very pleased with the results. The price was steep for the amount of work we needed done, but I have no doubts in the quality or expertise. I would definitely hire WiredNut again in the future.
Theresa Patterson
2 months ago
Adam and Kyle did a great job for us! Thank you, both.
Alex came out and fixed my issue within minutes
Darren and Elliot were highly efficient, professional and friendly. They got the job done quickly and kept us informed as to what they were doing. My highest praise for both of them.
Lynnea Finnigan
3 months ago
Amazingly thorough, informative and professional.On time and did a great job! Will use again!!
Christopher Del Valle
2 years ago
Jesse J was great. He was very knowledgeable and super thorough. He took the time to figure out what I need and what my duct systems could handle. His experience showed and I'm glad I gave WireNut a call!
Today Michael Wise serviced our A/C. He arrived on time,was very friendly and very knowleable. He took his time to complete the service and clearly explained what he observed with our unit. I would like to request his assistance in September to service our Furnance. I was totally impressed with WireNut.
James Dayhoff
2 months ago
Shad was exceptionally professional. He was on time and figured out the problem very quickly. Fair price to replace the breaker and cap off the power supply to the lights outside that will get fixed later.
Highly recommend Trevor and his team. On time and cleaned up after. Kept me updated throughout the day and made sure I was satisfied. Even though they still had a 45 min drive to get home they stayed till the job was done. Great job!
Gary Batsell
2 months ago
John Beyers is an ambassador of excellence for Wirenut! Professional, courteous, efficient and thorough. I will request him for any/all electrical needs we may have for our home.
Anthony was here with Brian was also very thorough, professional and went over questions I had regarding furnance ventilation and new water heater install. 👌✋
Awesome Username
3 months ago
WireNut is upfront with their pricing and they do great work. Jeremy Langford was sent out for my call today and he did an amazing job! He is an incredible electrician and delivered white glove service. I couldn’t be happier with the result. Flawless in every way. I appreciate this company and will keep using them in the future. Thank you Jeremy!
Greg showed up on time, was professional, and got my problem fixed within 30 minutes. Good value as well.
Mary Jane Adams
11 months ago
Price was way above what 2 people living on just Social Securiy can deal with. However their technician or the plumber Gavin was excellent. Such a nice young man and so professional and was able to take care of replacing the old frozen Faucet and putting the new one in in a timely manner!
Alicia Herrera
a year ago
The technician arrived within the time expected. He examined our system and asked questions. He clearly explained the different options and the requirements to install an A/C system. Processed our order efficiently and did measuring for all the necessary components.He was extremely professional and respectful of our needs and the time. Very knowledgeable about what we needed.
Stacey McMullen
2 months ago
I called WireNut to look at an outlet that until now had worked fine to charge my car for the last 5 years, but stopped working after the storms last week, so they sent out Jared who looked at everything, advised me on the best solution for charging the car, and replacing the outlet. Also as it turned out the entire electric panel needed to be replaced because it was old and out of code. Jarod offered many options for me to choose from that gave me a lot of flexibility in cost options that would still get the job done. I especially like the fact that WireNut offers many different financing options including a 0% interest for 12 months, with qualifying credit, LOVE that! Initially because of the financing options we decided to go with the full safety upgrade at the highest quoted option, but unfortunately we had other unexpected expenses and I had to call WireNut and have them change the scope of work to a less expensive option, but still fully upgraded box with many safety features. I spoke with Madison from their electric department and within minutes she had the work order changed to the less expensive option and she took care of everything, I didn't need to do anything more and the work went as scheduled. Madison was very helpful, professional and was a great help. We decided to have WireNut do the panel replacement and upgrade as well as replacing the existing exterior outlet with one that was to code, safer, and covered, and they installed a whole new outlet on the driveway side of the trailer that is dedicated to charging the car and also be used for anything else electrical. The Technician who came to install Kyler and his partner came on the day scheduled, they were on time, professional, friendly and very efficient. What was supposed to be a day long job Kyler and his partner got right to work and finished within four hours. I only had one small problem after, the exterior outlet for the car charger was going in the wrong direction and my charger plug wouldn't fit into the box, so I only needed that outlet to be reversed, I called WireNut and Kyler was back out and completed the outlet reversal right away. We couldn't be more pleased with the work, the new equipment and everything is safe and new. All of the employees at WireNut are Outstanding customer service professionals. Everyone was extremely friendly and pleasant to work with, helpful, flexible and they got our job done perfectly, professionally and timely. We would highly recommend WireNut for all of your electrical needs. Thank You WireNut! Thank You Jared, Madison, Kyler and all of the wonderful people we worked with, you all are AWESOME!
It was easy to get an appointment, and Jessica came out and did a great and clean job of installing a new outdoor outlet. My only gripe is the price (over $600 for one outlet) seems high to me, but I don't have a lot of experience hiring electricians, so maybe that's just the going rate, especially during the pandemic. The work is outstanding and professional, regardless.
Gavin did an amazing job of explaining the process and gave us options to help prevent mishaps in the future. We are now set to get reminders annually of regular maintenance on home equipment
Charles Cypher
2 years ago
Phillip was outstanding! He called way ahead of time and told me exactly what time he'd be here. He was professional and thorough in explaining all the work to be done, water heater PMs. I'm very pleased and satisfied with the work he conducted and highly recommend him and Wirenut for all your home maintenance needs. Outstanding job Phillip, thanks!
Margaret Matjazic
a year ago
Our doorbell was not working and Jose replaced our doorbell and transformer and synced it all to our Ring doorbell outside. He also found a problem with our electrical box that was not right and he replaced that breaker. He did a great job and we are very happy with his work.
Six months to replace electrical panel which was prolonged due to incorrect parts, miscommunication with line locators, coordination with City to shut down power, fix findings from multiple inspections and finally scheduling priority. The installation was good however, dealing with Electrical schedulers/office management was poor, at best.
Tracy Hepburn
2 months ago
Greg was awesome. Super nice, thorough, did a great job. Very reasonable.
They have been out to my house several times. Everyone of the gentleman that have came, have been very professional, knowledgeable, they take the time to explain to me why, how to repair it and always gives different options on how to fix it. I recommend this company to anyone.
Steve was so amazing and helpful. Very knowledgeable!!! I was able to scheduled an appointment day of. Thank you so much! I look forward to updating our new home with WireNut.
We had a seized blower motor on a very old furnace that left us with no AC in the August heat. Wirenut had a technician scheduled quickly and they arrived within their stated time frame, and with a good amount of advanced warning. The representative who came out, Jesse, was professional, thorough and obviously interested in providing the best range of options for us as a household. While on site, we inquired about other upgrades we had been considering and Jesse was able to get a package put together that met our needs to a tee. We look forward to dealing with them in the future for maintenance, cleaning, and HVAC expansions to our home. Bonus points for being a very veteran focused company, both from staffing and customer service standpoints.
Teever Handal
a month ago
WireNut did a great job. I thought I could switch put the thermostat on, but couldn't. They came when they said, charged what they said, and did a thorough job. I am VERY pleased. I will be using them again.
Stay Away****Scheduled a cleaning and servicing on furnace and had an inducer motor replaced, part was under warranty. I was over charged $900 for installation. Called back because furnace wasn't working and quoted $500 to clean the pump. Sent another company to evaluate and they said I got ripped off. New company arrived and said there isn't a filer in the unit and it appears it was never cleaned. Don't trust this company, the employees have no integrity and the communication sucks.
Michael Littleton
4 months ago
He replaced the oil leaking for AC condensate. It was done promptly and efficiently. The labor cost was somewhat high, but I considered it worth the value for a quality repair/replacement.
Tanner had previous home builders experience and was extremely knowledgeable of what to inspect and expect.He was thorough and professional.Also offered an annual plan that just made financial sense over an one-time appointment.
Karen Borthick
8 months ago
Excellent service person. Very smart and kind. Helped diagnose our humidifier problem. Go was red the water line for us
Best service we have ever received from any company 👍
Although I didn't get the news I was hoping for I couldn't have asked for better service. Arber was more than just out to fix my system, he showed and explained everything he found in my system. He made sure I understood the cause, reason and the cost of every suggested repair and never pressured me one time to fix anything. He, and his service, were awesome.
Melissa Mattea
3 months ago
Jared and jack were amazing and very knowledgeable! Highly recommend them
delphy gibb-morgan
a year ago
The most unprofessional plumber I’ve ever dealt with. They cancelled and rescheduled my appointment 3 times within hours/minutes of when they were scheduled to come, and then when they finally did come they sent someone who wasn’t even a plumber, and he showed up hours late so I wasn’t home and had to race back to the residence which was really inconvenient. All for them to charge me $80 and say they needed someone else to come out to do the job. Fast forward to today when the other guy was supposed to come to do the job. I was given a window of 8-10 am and I still have not heard from them at all. It is now almost 12. I’m astounded at how poor their customer service is and how little they seem to care for their customers. Wouldn’t recommend to anyone.
Carl Martinez
2 years ago
The technician (Joseph Friel) that came to my home to install my water heater was VERY respectful and personable. He took the time to make sure the installation was done right the first time, and I am VERY pleased with his professionalism and expertise! His work was done in a timely manner and he did a tremendous job of cleaning up after the job and removing debris from the installation. I would HIGHLY recommend him to anyone needing home plumbing or heating repairs. I will DEFINITELY hire the Wire Nut again for my repairs and installation.
Very easy to schedule a technician to come out for a basic service call. The technician (Keith) called first and even arrived a few minutes early. He was very professional, friendly, and competent.There was corrosion and issues with some of the coils in the furnace so Keith scheduled a senior tech to follow up at no additional cost. Charles came the next day. Charles called prior to arrival to make sure the time was still good and arrived exactly when he said he would.Charles spent a tremendous amount of time going over the furnace, examining the heat exchanger, evaporator, gas vents, drains, and fan motor. He took a lot of pictures and patiently explained every detail of what he was doing.I'm very glad to chose WireNut. If Keith and Charles are typical examples of their employee, then they will have all of my future HVAC and electrical business.
Jeffrey Braxton
9 months ago
Once again! Arber showed up on time and did a great job…as usual. I highly recommend him for any heating or cooling job that you may have!
I asked for a gas line to be installed to my garage. And, I agreed to pay the $89 for them to come and quote the job. They came out but told me that they couldn't quote the job and someone else would have to do it.. Well, but yet they still charged me $89. I'm not a gas expert. If they needed more info they should have asked when I booked the appointment. Do yourself a favor and stay away from these con men.
Dave's Cellphone
3 months ago
Very professional, straightforward, and walked me through each step as he was doing it. Highly recommend.
Charles was extremely knowledgeable and helpful. He came over to provide estimates for a water softening system and was excellent at explaining everything. We decided to move forward with Wire Nut because of his professionalism and excellent communication. Will update with results once the installation is complete.
Anthony Culbertson
a month ago
David
David was very thorough. He performed a complete AC system check and service.The greatest thing is he did not try to sell me things/parts I didn’t need.
David came out for an HVAC service and was very professional and knowledgeable. Will use this business again!
Kathleen Holmes
6 months ago
Austin ws punctual, knowledgeable, and very pleasant to work with. He worked efficiently and explained how the new installation would work.
Lupita Yribia
11 months ago
Had a pressure valve replace. Was happy with the service but not the pricing. The technician did explain why it cost as much as it did. Could had went else where and probably should have due ro the cost.
Walter Smylie
3 months ago
Wire Nut Jonathan was on time, very professional and took time to explain what and why he was doing. Very pleased with him and the whole service.
Gloria Anderson
2 months ago
Kevin did an annual AC check. Arrived on time. Always wore foot covers in house. Explained everything. Cleaned Ac coils. Very professional.
I don't recommend this company never, I called to schedule an appointment because I have a broken pipe and they told me the soonest availability 6 days later and I agreed to get that day and after a week I called to make sure what time they will be here they told me there is no appointment scheduled for me???? And the soonest they have after 6 weeks, very very bad customer service and communications
Jason did an excellent job installing all new smoke and carbon monoxide detectors all throughout the house. He was very professional and did us a much needed service. I will use them again for all of my electrical needs.
Noelle Vinson
10 months ago
John came by with Rebecca and spoiled us with the same 5 star customer service we've become acclimated to over the past couple of years. Thanks John and Rebecca, your professionalism is appreciated.
I made my appointment online for an AC issue. They called me a short time later to confirm the appointment and had an earlier time slot for me.The technician was right on time. He explained everything, took pictures, and walked me through my options. AC is working great now!I will definitely be a repeat customer.
We had a clogged drain which he cleared easily, it was thirty feet down, so it wasn't that easy. He assured us that it was not a tree root or drain damage, which put our minds at ease. Good job!
Darren Yingling
a month ago
I found wirenut to be very professional and responsive. Our technician Jared Hannes was extremely helpful.
Kathy Moore
10 months ago
Our heater wasn't working and the A/C wasn't cooling well. Joseph came out and fixed a loose wire and heater started right away. While inspecting the A/C unit, he noticed all coolant had leaked on top of the unit. A weld didn't hold from the installation. Also the outside unit was filthy, noone told us it needed cleaning. He told me straight up the problems were from the installation, mistakes that Wire Nut made, so we wouldn't have to pay anything. The HVAC tech came out 3 days later and fixed and cleaned everything AT NO CHARGE. The outside unit was always noisy when on, now it's so quiet. Also on really hot days, the inside temp never cooled below 76°. It's been too cool to test it, but it is blowing much better. Thank you, Wire Nut and esp. Joseph for your outstanding customer service!
Micheal was lovely very polite and explained everything looking forward to working with him again
Great staff and friendly service but with a cost. Really the only plumbing company to actually call me back in a reasonable amount of time. Unfortunately very overpriced. It cost me nearly $4000 (after military discount) for them to install a water heater that you can buy from Home Depot for less than $700 when the only plumbing work they had to do was shorten one connection (it took them 40 minutes all said and done). If I wasn't in a bind and out of town I would have either done the work myself or looked elsewhere. At least they were friendly, but I hope to never have to use them again. I've since heard from two different plumbers that they are known to be overly expensive and often make an easy job seem very difficult by grunting and making loud noises.
Charles Dozeman came to inspect and confirm a problem that came up during my furnace maintenance related to an aging air conditioning unit. He showed me the problem, explained thoroughly why the unit needed to be replaced and gave me several options. He was courteous, professional, extremely knowledgeable about the different units that were available and also my financing options. I’m so impressed with the quality of professionals that Wirenut has, both today and in the past and I know that my ac install tomorrow with be high quality also.
Samantha Swiger
7 months ago
We had our furnace tuned-up today by Marc and he did an excellent job explaining some issues he came across during the tune-up. He was extremely personable and knowledgeable. Thanks to his expertise and guidance we will not only save money but save our furnace!
Diana Houston
3 months ago
Professional, courteous, kept me informed of the progress. I was especially impressed by the way he handled obstacles and provided professional work. Give this team a 5 star rating. Highly recommended.
Charged $500 for a “diagnostic” after a power surge where they were only there for 30 minutes. Craziness. Also charged an emergency fee at 11AM on a weekday. Really? Nice kids but seemed their hands were tied and had to charge that much due to policy. Lesson learned, albeit an expensive one. Look elsewhere.
Jean Ann Reid
2 years ago
Phillip Cuizon was the BEST WireNut Tech. I have ever had come to my house to perform annual checks on my AC and Furnace. He was the first to point out to me to move furniture, etc. away from my intake vents which are hidden on bottom of a large book shelf in the living room. He was thorough and always telling me what he was going to be doing while here at my house. Wonderful man with a great personality as well. I will definitely request him to come out next year when I do my inspections!!KUDOS! to Philip! He deserves a RAISE!!Jean Ann Reid ( a Very Happy Customer!)
Charles did a wonderful job and was a pleasure to work with. Very knowledgeable and explained every step he took, making sure I was properly informed and prepared to hear the bad news. Honestly I really wanted to be mad at him for the unfortunate state of my system, but he was just so friendly and nice, I couldn’t be.🙂 Two big thumbs up!!
Christie Corrigan
a year ago
They cleaned and sealed my air ducts, checked my humidifier, installed an electrostatic filter and sensors to keep my house safe. They were pleasant, professional, helpful, and friendly. They weren't cheap but worth every penny. They always take good care of me.
Jennifer Hansen
6 months ago
The electrician came to figure out an issue and was able to resolve it after charging more for having to dig deeper to figure out the issue...at the cost of $686. It was incorrect wiring for my microwave and garbage disposal.The bigger issue was my wood floors got scraped up by my stove being moved. The manager said they should not take full responsibility or need to pay for both the wood plank replacements and the installation since the manager said when the flooring was originally installed they should have put some padding under appliances to move them. So a shift of responsibility. They are only going to compensate half of the cost to replace and fix the floors. So I am out an additional $150+. I'm so upset and won't be using them again.Also, my microwave continues to trip the breaker!
Stephen Walber
3 months ago
Should be called WireNut Scammers; especially towards seniors. Sadly my elderly in-laws were scammed; a simple job that shouldn’t have cost anymore than $200, suddenly was over $900. Don’t let them in your home, don’t!!!
Nancie Ashby
8 months ago
He did an amazing job! Shad was very knowledgeable about his trade, leaving me well educated. A sales associate at lowes on powers street told me to call WireNut as I stood in the aisle looking clueless...makes sense now. Call WireNut
Calisse Palmer
7 months ago
I had a major drain pipe repair in my sewer line. Logan and his team did a fantastic job. They were friendly and explained the process all the way through. I would highly recommend this company for your your needs.
Arber and Rebecca performed an annual furnace, air conditioner and hot water heater checkup for me. They were extremely knowledgeable and professional and explained the current status of each unit thoroughly. They were about 1 1/2 hours late past the time window that I had scheduled. They apologized and explained that they had to respond to an emergency call prior to mine on the opposite end of our county, so I understood. I was, overall, very happy with their service.
Debbie Sanders
7 months ago
Arber did a great job with furnace tuneup. He pointed out a few things that I should consider doing and answered a few questions regarding the difference in filters.
irina donaldson
a year ago
Because of the great service and price we have had with WireNut in the past, we contacted them again. Vincent came to measure our home for a mini-split a/c system, as we have baseboard heating and therefore no ducts. He was eager to set us up with an electrician to give a bid for that side of the job, and said often they can perform the work within a week or so. Thanks again WireNut!
Patricia Magdanz
2 months ago
Jared was knowledgeable, through, suggested the best way to go and provided the quote for a best and in between options. He even covered up his boots to not soil my carpet. He was awesome . I recommend him.
I had a great team that came they were fast, informative, and kind I will be using you guys for all your services in the future if needed I was treated with respect and that's always amazing 10/10 full stars from me! UPDATE I had more work done we found a busted pipe and the team did amazing they tackled it fast and with respect to my house as the job was very dirty I will be using Wirenut home services for any future repairs or jobs thank you for your services Wirenut!! Keep up the excellent work.
Timothy Veldheer
a month ago
I was skeptical after 2 cancelled appointments, but both Kevin and Ricardo were great!
Carl Jackson
4 months ago
John was very professional, nice manner, i would ask for john next time i use wirenut, price was very reasonable.
Great job on repair and installation of new smoke detectors. Also identified an issue on the main electrical panel which will require replacement of the main breaker
Wirenut just completed my annual A/C tune-up. The technician David was on time, professional, efficient, and respectful of my home. After completing his work he fully explained the results and emailed me the receipt. I would use them again.
James Evans
10 months ago
The guys arrived within the slotted time and we’re knowledgeable and thorough in preforming the task. They troubleshooted the Problem and chargerd us a fair price.I will definitely use them again
Johnathan was very thorough in his inspection of our older units. Discovered a couple of issue and explained them well. We have some decisions to make! Overall, highly recommend WireNut and Jon both!
Andrew and John were the technicians for this HVAC job and they were professional and knowledgeable in explaining the specific HVAC problem, why it wasn't working and why the part needed to be replaced. They were patient with all of my questions and tidy in their work. All in all, they made the service call a nice experience. They were very kind gentlemen. Thanks WireNut for sending out two nice guys to take care of our HVAC issues!
Joanna Ellinger
10 months ago
Wirenut professionals always do a great job. Today was no exception. They were careful with the hot water heater clean out and insured it was done right. They were careful to not let the cat get out as they went in and out checking on the progress of draining the water heater. Very polite and professional.
Xavier McCalman
3 months ago
Tanner was great, as was WireNut in whole. I scheduled the service online over the weekend and come Monday morning they were communicating with me to discuss my needs and availability.They stayed on top of communications with me the rest of the time before my appointment letting me know of any delays, even going so far as to send me a technician profile sheet for who was coming to my home.Tanner came by for an hour and thoroughly inspected everything letting me know exactly what standing my furnace and A/C were in. Definitely my go to from now on!
Thanks Wirenut for getting back out the day after the parts for the HWH arrived. Matt had been out Friday to diagnose. Had to order parts under warranty from Rheem. They arrived Tuesday and we were swimming in hot water by Friday. Matt is very skilled and professional. Will always ask for Matt or Brian Clothier first.
I knew my house was old but I didn't know all the hidden issues. Jeremy was knowledgeable and professional. He explained the issues in a manner that a non electrician could understand. I highly recommend him!
Joseph was on time, got right to work, and had my heater operating within 2 hours. Free of charge!
Melvin Trafton
2 years ago
Very experienced technicians. The product was high quality and was shown how to use them. Thanks.I will recommend this company to others.Today Alex put Louvers in my kitchen door to Comply to code. Thanks for the fast service and great job. Also I appreciate the experience with all the costumer service and dispatchers. GREAT JOB.Thanks again,Mel T
Jason was awesome. Very friendly, personable and professional. He solved and made the repairs with our issue with our air conditioning box and switch on the outside of our home in half the time I thought it would take. Very impressed. Had Wire Nut do work on our rental homes in the past and that is why I called them again. Obviously nothing has changed with their outstanding work
David Jeffrey
4 months ago
They were friendly, professional and did a great job with the repair and explaining what the problem was.
Theresa Greene
8 months ago
I had my electric panel looked at, as the whole home surge protector was overheating. The inspection was covered under my maintenance contract with WireNut. Steven is very professional, courteous and personable, as well as very knowledgeable and pleasant. Steven and his assistant (didn't catch his name) were able to do a repair while here, as he had the parts needed on his truck. I have had Wirenut do several things in my home, and will call them first if anything else needs attention.
Jason and Monique did an excellent job of hard wiring 6 lights for our home. They were on-time, professional, nice to talk to and did a great job cleaning up afterwards. They answered all of my questions and consulted me about how I would like the project done. Highly Recommended!
Chad Armstrong
2 years ago
Initially, our electrician Steven came out to assist with a bad outlet in the laundry room. He very easily identified the issue and was able to correct the issue efficiently and effectively. Also, at my request he provided a quote for both a 240v outlet in the garage as well as a whole home surge protector. Both prices seemed extremely reasonable and in the same service call, he was able to go above and beyond and complete both of those services. We will be using wirenut again! They were professional and courteous and I would highly recommend them to anyone!
Jeremy did a fantastic job with our furnace install and follow-up. We appreciated his prompt and professional service to ensure that we were taken care of. Very happy with our decision to work with The Wire Nut.
Larry Kelly
11 months ago
They have done great electrical work at my residence. Their employees are professional, knowledgeable in their field, a pleasure to work with and contentious of my property. While their price is a little higher than others they proved their worth in meticulous planning and execution of my GENERAC 14KW generator, Automatic Transfer Switch and upgraded Main Service Panel installation.
Betsy McCallister
8 months ago
The technician, Arber, was very thorough, professional, and explained things in detail about my HVAC system. He made sure I understood what was happening with it.The only reason I gave 4 stars instead of 5 is that WireNut tends to have to reschedule often - probably because they're so busy.
Christine Zella-Miller
3 months ago
John was friendly and professional. We felt comfortable with him in our home. Gave a detailed review with photos and informed us of concerns.
I was given an arrival time from 1-4pm today, Jerry called me a couple hours early and was here when he said he would be. He answered my questions honestly, shared his experience, and fixed my system right up. He followed a great troubleshooting flow to narrow down the issue, he didn’t pressure me into things I didn’t need either. Overall fantastic service from Jerry! Thank you.
Joseph was professional and looked at our heating system in-depth. He did a great job explaining what was wrong with our furnace and what our options were.Adam found the problem with our furnace (caused by me) and fixed it quickly. He explained everything and did a tune-up while he was here. Great job!
Veronique Bise
4 months ago
Booked an appt and was told a certain time. They didn’t show up, never bother calling me to let me know that they messed up my booking. I had to be the one reaching out. Wasted four hrs during which I could have had another company. Can’t recommend.
Shannon Leifer
a year ago
Cammi was an excellent service technician! She was professional, thorough and explained everything in great detail. She also gave me tips and recommendations to keep my HVAC system working to the best of it's ability until our next service. Thanks Cammi!!
Johnny was fantastic! He was right on time and was able to get everything done super quickly and fixed the dryer booster fan right up! Will definitely use them again in the future
william clifton
7 months ago
Horrible company. Terrible experience. Spent 23,000 on rerouting electric service to my new garage and 16,000 to get plumbing into the garage. Overpriced and they're communication with regional building department is a joke. Its been 6 months and they still can't pass inspection.
sullivan sherrill
4 years ago
I cannot say enough about the wonderful experience I had with WireNut! No one wants to have to replace all the units in their home, but from the first meeting with Jonathan I knew we were in good hands. He was upfront and honest and incredibly honest. We need more of that!When the team quickly showed up to change out our units I was so impressed with not only their work but with their professionalism. Truly the nicest guys you could ask for. They answered all my questions and more. So, Thank You WireNut...I look forward to seeing you in the fall!
Kristina Morris
a month ago
I called Wire Nut because my A/C unit was not producing cold air in my house. They were able to get out to my house the very next day ! David was courteous, promt, and fantastic at explaining the issues with my system and gave a quote for repair/ replacement options for our very old unit. I highly recommend Wire Nut and David for all your home needs. They are definitely more than just 5 stars ********** we will use them for all our home needs in the future.
Michael Murphy
6 months ago
The technician that came to my house was professional, knowledgeable, and personable. Came in worked in a timely manner along with letting me know exactly what else their company offers and different services that could help me keep my system working more efficiently and have longevity but he wasn’t pushy about the services or trying to make me buy it on the spot. He only let me know what they offer and how it could help me in the long run. Overall great experience with wire nut company.
Jarred was so kind and patient with me.He seemed very knowledgeable and very professional. He made it a very pleasant visit and I look forward to seeing him again!!
Raul A Garcia
2 months ago
These guys are extremely awesome. There are always on time very professional. They let you know what the problems are and how to fix them and they are always willing to work with you. Thank you Mark you are an awesome an a professional individual. Thank God for our Vets
Mark McIntosh
6 months ago
Four Months ago: Mainly an inspection and troubleshooting of HVAC. Jerry was very thourough and excellent experience showed through. After Wirenut inspection, we hired a local professional, while Jerry from Wirenut said we need a whole NEW unit which costs over 10K. The OTHER professinal that we used through our home warranty said all you need is better filters, cost under $15.00. Do NOT use WIRENUT!!! I want my $89.00 special money back, my wife is very upset, what a waist. Call me Wirenut to save face.
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