Best Installation Water Filtration in Cincinnati OH

From the beginning to the end, they were a pleasure to work with. Pete was very professional in his presentation, and the crew that did the install was excellent. When they had a problem getting the quoted equipment in the promised time frame, they simply upgraded us to the next model with no upcharge. I was very happy with the entire experience.

Austin was the representative that came over and resolved our problem with the toilet. He was swift and very professional. He’s the greatest

The tech that came was very professional, he did an inspection and gave a fare quote then drove 45 minutes away to get the parts and when he got back had it fixed within an hour.

Our main sewer clogged today and Thomas & Galbraith had someone out here within hours. Jeff was very friendly and knowledgeable and did a great job. Will definitely call again.

Kevin Finley was awesome ⭐️⭐️⭐️⭐️⭐️

I had a leaking pipe next to my toilet that needed emergency repair and they got plumber to my house within an hour of calling them! The representative was extremely helpful, respectful and got the job done quickly! It’s a top-notch experience and I am very thankful and would recommend and use their services again.

I have always been able to count on Tarvin Plumbing. They come when they promise to come and have always been efficient and good to work with.

Honest and reasonable! A true rarity these days. We had major plumbing/sewer issues. Most of the big companies prey on home owners fears and lack of knowledge in these situations. Thank God we found Ken Neyer Plumbing. Ken Neyer's guys worked to find the repair that was both effective and the lowest cost option for our situation. They're not working on commission unlike the household name companies, so they're not trying to sell repairs that you dont necessarily need. These guys treated us like neighbors. They genuinely cared about helping us fix our issues without breaking the bank. If you have plumbing problems, do yourself and your bank account a favor and call Ken Neyer plumbing! You won't be sorry!

Very happy with the quarterly maintenance. The technicians explain everything I need to know and have taken good care of my HVAC system

Staff I spoke with were professional and very pleasant, and the one person whom I met was knowledgeable. I did not contract with them so cannot say more. I would certainly recommend them as a first step in obtaining bids for the services they offer.

AJ did a great job!

We had an OUTSTANDING experience. The HELP team responded quickly. Our AC went out over 4th of July weekend and Alex F came out on a Saturday to give us an estimate. A Saturday on the 4th of the July weekend....we were so thankful!!The install team showed up promptly the day after the 4th to install our AC and Furnace. Tyler C and Darren R were simply outstanding! They were professional, courteous and patient. They answered all of our questions and worked diligently in the scorching heat and staying very late to make sure we had AC. They even let us do short videos so I could show my husband how all the items worked. AND they cleaned up meticulously after they were finished. We spoke to several other companies and would have had to have waited WEEKS to get a new AC unit. The HELP team took care of us pronto! Also, other teams told us we'd have to tear up the ceiling in our finished basement (causing very costly drywall repairs) but not the HELP team! Darren and Tyler worked diligently to make sure there was no damage to our ceilings...it took a lot of extra sweat on their part but it made a HUGE difference to us. We simply cannot say enough about this team.

My Technician Shawn showed up on time, was friendly, professional, and very thorough. The quality of his work was excellent! Jim G.

Mike was very personable and figured out how to properly unclog my bathtub even though it wasn't properly installed due to the previous owner trying to DIY the piping to the tub. Now I know how to keep it cleaned as well thanks to Mike.

Great job by plumbers who will gladly answer your questions. And, stand behind their work. Pricing is very reasonable for licensed, bonded plumbers. I'm hiring them to do more work in my home.

First Visit:
Recently, I enlisted Roto-Rooter's services to clear clogged pipes in my kitchen and laundry room, but the outcome was unsatisfactory. Adding to my disappointment, the plumber initially claimed they couldn't access the roof to clear the four pipes, despite another company doing so successfully six years ago. He even said that would have been faster and had a better result. However, the plumber later contradicted himself, mentioning they could access the roof with a harness, but a shortage within their company prevented its use. This raised concerns about safety protocols and organizational efficiency. I reached out to the manager, who confirmed their plumbers weren't permitted on roofs but admitted they could access commercial roofs. The next day after water started seeping through the floor after running the dishwasher. I called our appliance repair man and he showed us the water was not coming from the dishwasher or from under the sink. The dishwasher wasn't the cause, and as the issue emerged after Roto-Rooter's work, I contacted Roto Rooter and they sent a repairman who denied responsibility and claimed we had bad pipes, despite PVC replacements of all our pipes a few years ago. When I requested a camera inspection, he wanted to charge me. Later, the manager, Ross Musa, called and repeated the same, but in a rude and arrogant manner. The high price of $480 to snake a pipe where the avreage charge in Fort Lauderdale, Fl is $75-$125 for minimal work, along with conflicting information from the plumber and manager regarding roof accessibility and safety gear, left a negative impression. The damages they caused, including the pipe they broke with the snake and subsequent water leakage, only added to my frustration. As a business consultant for 52 years, I strongly advise thorough research and exploring alternative options before considering Roto-Rooter for plumbing needs. I would like them to fix the pipe they broke or prove i have bad pipes and refund my $480.000.
Part 2 the reply from Roto Rooter:
From the Consumer on Wednesday, July 19, 2023 Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID 20343412, and have determined that this does not resolve my complaint. For your reference, reasons for rejection are included below.
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Visit #2
They the same tech to take a look at my problem.The technician who arrived at my house turned out to be the very same person who had caused the initial problem. It was a frustrating and unexpected coincidence. When he showed up, he casually asked if I had called Roto Rooter, to which I replied, questioning who had sent him. Seemingly uninterested, he began to head back to his truck.
Once he finally came in to inspect the issue, he confidently stated that my kitchen floor was not leaking. However, he insisted that he turn the water on to properly assess the situation. He poured 15 gallons of water down the sink he said. Still, he maintained that there was no sign of a leak, assuring me the problem was resolved.And than the water coming up through the floor .
I asked him if it was possible for a plumber's snake to crack a PVC pipe. He admitted that it was indeed possible. He insisted that the only way to determine the exact location of the leak was by running a camera through the pipe. I agreed, thinking it would finally put an end to the uncertainty surrounding the situation.
However, much to my surprise, he then informed me that running the camera would come with an additional charge. I couldn't believe it –
Sadly, this was not an isolated incident with Roto Rooter. Numerous complaints had been filed against them for breaking pipes with their plumber's snakes.
Dealing with this situation had left me feeling disappointed and disillusioned with the service industry and Roto Rooter.

We now have water leaking under the floor it will not dry up even after using a shop vac.

I would like my money back $480.00