Description
When you’re looking for home remodeling or maintenance services, you should look for a contractor who uses the latest technology to produce high-quality work. The team at Tarvin Plumbing uses 3-D imagery so customers can see the finished project before work even begins. Customers in the greater Cincinnati, OH, area have relied on their plumbing and remodeling services for over 110 years.
When you’re in need of plumbing services, there are no plumbers better at their jobs than those at this family-owned company. Their experienced technicians are licensed and fully equipped with every tool needed to complete the work safely and properly.
SERVICES
Drain cleaning, Faucet installation, Shower installation, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Shower repair, Toilet installation, Water heater installation, Water heater repair, Backflow Inspection, Backflow Preventers, Bath Remodeling, Bathroom Remodeling, Ceiling Fans, Ceramic Tile, Custom Bathroom, Custom Carpentry, Custom Design, Custom Showers, Design Consultation, Electric, Emergency Service, Floor Drains, General Contracting, Kitchen Remodeling, Location Services, Mirrors, New Kitchen, Old Work, Outdoor Showers, Personalized Design, Plaster Repairs, Plaster Work, Plumbing & Heating, Plumbing Parts, Plumbing Problem, Plumbing Service & Repair, Pressure Reducing Valves, Replacement Fixtures, Supplies & Parts, Residential And Commercial, Sewer & Drain Cleaning, Sewer Drain Video Inspection, Shower And Tub, Shower Doors, Steam Showers, Storm Drains, Tarvin Plumbing, Water Filtration, Water Line Repair Or Replacement, Water Main Services, Water Purification And Softening, Whole House Water,
Reviews
Devoted company and employees! And the sunny logo on the side of their trucks make me happy every time I see it!
D.B. Taylor63
7 years ago
My wife and I were very satisfied with Tarvin Plumbing and would highly recommend them. Their performance and service is second to none! It was a pleasure to deal with Mike Tarvin during the planning of our kitchen and bathroom renovations. All workers involved were courteous, professional and quite knowledgeable. They were very conscious of any areas of the house that had to be traveled through, when in fact, they laid down cloth tarps the entire directed pathway throughout our residence. I cannot say enough good things about this company, whereas, their work is exquisite! Thank you Tarvin Plumbing for a great job!
Bradley Heitkamp
7 years ago
Tarvin provided a timely service at their quoted price. I was out of town for the scheduling and service and they made sure to stay in communication with my on the process. Couldn't be more pleased
I have used Tarvin Plumbing for many years and have always appreciated the professionalism of their plumbing technicians. I have used them for small and large jobs and have always been satisfied with the quality of work. I recently had family coming into town and needed a faucet replaced and they were able to work me into their schedule which I really appreciated. I will continue to recommend Tarvin Plumbing.
I've used Tarvin plumbing several times and it is always a good experience
Timothy Young
6 years ago
Flawless execution. When I first moved in my home I had a list of plumbing items to address. Tarvin showed up on time, completed every task and left the place clean. I could't ask for more.
Michelle Sester
2 years ago
I highly recommend for your plumbing needs, call Tarvin Plumbing. Tarvin Plumbing fit my emergency plumbing issue into their schedule on standby appointment, and was far better than their competitors in cost & service.
Kenzie Crist
8 months ago
Got us in for a burst pipe that required an entire re-route under the sink. Got our water back on same day. Professional work and reasonable prices!
Mandy Costanzi
7 years ago
couldn't have been happier - totally professional and delivered quality work!
Very professional. I was pleased with their work (water heater replacement) and will definitely use them again in the future.
Barbara Lichtenstein
6 years ago
Tarvin Plumbing has taken excellent care of our plumbing installations and repairs for 36 years at 3 houses. Toilets, faucets, disposal, outdoor hydrant, boiler, hot water heaters... Scheduling is responsive and specific so you don't have to wait around. All the plumbers are knowledgable, do excellent work, and are tidy and just very nice people.
Kimberli Hahn
6 years ago
I have received good and reliable service from Tarvin over the past couple of years. They have been friendly, fast and easy to work with. They did not do more work than was necessary and tried to estimate the cost and get approval before doing the work. Their prices were not a bargain but were fair.
Called in Apollo first and they couldn't unplug the drain (but still charged me). Suggested I spend thousands of dollars cutting the wall and pipe out.
Called Tarvin next. They got the job done.
Paul McKibben
2 years ago
Ellis was very thorough and fixed our clogged drain caused by food particles from our kitchen sink. The price was excellent. Ellis and his apprentice were very professional. I'll be calling Tarvin Plumbing again.
Eric Morehouse
a year ago
Tarvin is an honest plumbing service that provides excellent work.
Sheryl Hilton
6 years ago
Right on time, friendly and efficient. I will call them again if needed. Highly recommend!
Barry Sanders
7 years ago
Great company to work with, reputable and they know what they are doing. When we had some poor luck with other plumbing firms, we found that the folks here were able to help with complex plumbing issues. They are now our go-to plumbers.
Tarvin always comes when called-even in emergency. They always fix the problem in a professional manner and never leave a mess. Pricing is always fair. Plumbing problems? Just call Tarvin.
We have had wonderful experiences with Tarvin. They are responsive, their team polite and service excellent. We highly recommend.
Fantastic people! Friendly, helpful and knowledgeable. Did multiple different jobs I needed done! Got the job done quickly and efficiently. I am appreciative of all of their hard work and will definitely use them for all future plumbing needs
Professionals that do professional work. Not cheap and they don't do cheap work. You get what you pay for. I have hired them a few times and sometimes they aren't available for emergency work but other than that I would recommend them for any plumbing/electrical work.
Melissa Doyle
3 years ago
Every plumber I have meet that works for Tarvin is amazing. They always take the time to explain everything to me and never make me feel dumb when I dont understand something. They are great at what they do and I never have to worry about the quality of their work.
Have used Tarvin several times for various projects and they always give you 110% in knowledge, efficiency and courtesy. Will continue to use them for any future projects and I highly recommend them.
Christopher Shepard
8 months ago
Very prompt service on a minor house call for a small leak. Reasonably priced considering scope of job and timeliness.
Mark Arbogast
6 years ago
Jim arrived as scheduled and put our kitchen back together after we had new granite tops installed. He did a great job and it was a pleasure to have him work in our home. He is a true professional and an asset to your company.
Excellent plumbing crew. They'll do more than just fix your problems, they'll make your day!
Lauren Goldman
6 years ago
Tarvin Plumbing has been great to work with. They are very thorough and responsive. Appointments were easy to make, and they were on time for all of them. We hired them for repairs in our master bathroom, and were very happy with the work done, so we had them back to complete more work on the exterior of our house. Highly recommend!
Tarvin Plumbing was extremely responsive and professional when our old hot water heater died. The morning after it died, I called Tarvin and they were at my home with a new hot water heater TWO HOURS later! They were efficient in installing it. There was a weld that did not hold, and they came quickly when we discovered that and fixed it quickly. Their pricing was fair. Tarvin will be our plumber from now on.
I have used Tarvin Plumbing for a few plumbing issues throughout the years...I have always had great service and value from them. Today I had Phil come and replace a leaky shut off valve for the dishwasher and I also had Phil replace the shut off valves at the meter. Phil is very courteous, professional, and knowledgeable...Phil has also replace a garbage disposal in the past for me...I am planning some bathroom upgrades/remodel and I will without a doubt be using Tarvin Plumbing; especially Phil...
Scott2011STI G
7 years ago
$500 for an hour job, look elsewhere.
Highly recommend Tarvin Plumbing. Moved into my condo and needed their service because my new washing machine was flooding the laundry room. They took care of the plumbing and then also explained to me the way the washer was set up incorrectly. The other company hadn't locked my machine and did a poor job with my dryer vent hose too. He told me exactly what to say to them and how to approach it. My experience with Tarvin's was very professional and I would recommend them to anyone.
Tarvin Plumbing provides exceptional service at our group homes. They are always prompt and courteous and we know the job will be done right the first time. We value their professionalism and highly recommend their services.
Jessica Glover
3 years ago
Chris Shanabrook
7 years ago
Super Fast response time ! I had wasted my time and money with other big name plumbing companies in the past but never again. Tarvin Plumbing made me feel like a valued customer and handled business like true PROFESSIONALS. I will be referring anyone I know to this business
Analda Simmons
6 years ago
Tarvin Plumbing is an excellent company! We were very pleased with their 2 visits- one for replacement of 2 outside faucets and the 2nd visit for replacement of the main water shutoff valve and replacement of the air chamber on the water heater that prevents “hammering”. We will be happy to have “Jim” back for any future plumbing needs.Tarvin's office staff and procedure for scheduling is fantastic!
Excellent work. Even asked if anything else could be done since we paid for a full hour. Prompt. Reasonably Priced. Courteous. Clean. Very professional. We will use again.
Arica Harrell
2 years ago
They are the best company ever. They are on time, efficient, neat, and so polite.
dave yearwood
6 years ago
Very trustworthy company. Always upfront about the what the repair will cost. I had a leaking pipe in a ceiling where the time involved to fix was not known, and the plumber told me his best estimate of how much time it would take to fix. He got it fixed promptly and the final cost was lower than his estimate. I trust this company.
Excellent, Professional and Prompt. You pay for this service because they're trustworthy. I've had the other guys show up and try to upsell on stuff I did not need. These guys were honest and forthright... and the job(s) were done right!
Tarvin was wonderful! We were selling our house and had a sewer pipe burst. My wife and I don't handle stress well and they were very prompt, courteous and the price was pretty good as well. With a job that large you tend to call around first so we know! Thanks Tarvin!!! Contact me for a referral if you would like!
Jessica at dispatch was awesome, Phil did a fabulous job. Arrived quickly - was lucky they had a cancellation - finished quickly, great service.
Michael Moyer
7 years ago
Very friendly staff. Did a great job on requests.
Tarvin has been my go-to plumber for many years. Always does a great job and the service is courteous and professional.
Michelle Magary
6 years ago
They were very professional. They worked quickly, and from what I could tell so far it was a quality job.
My wife and I moved into our first home only to find out the previous owners did not disclose a back-up issue in our unfinished basement. Tarvin snaked my clean-out line and found a collapsed pipe on the city side of my property. Mike Tarvin called me and walked me through the process of getting the city onto the property to fix my problem.
Mike resent his technician out to my property when asked and he personally followed up with me multiple times to make sure my problem was being resolved. I would use Tarvin Plumbing again and would recommend them to my home owning friends.
Tarvin Plumbing always responds quickly to my emails/calls whether it's a question or a service need. Their reps are on time, friendly and knowledgeable. They are my first choice plumbing team!
Mattie Lieske
6 years ago
Tarvin Plumbling was great. Prompt, polite, and professional. Rates were also reasonable. Will definitely call again should we need a plumber.
Sherri Obermark
6 years ago
We had two plumbing jobs done on one day, and they did a great job. The job estimate was correct, the plumbers were professional, and pleasant. They worked quickly, and left everything clean, and in good working order. We would definitely call them again.
Terrell Finney
6 years ago
I've had nothing but excellent service from Tarvin Plumbing. They arrive when they say they will; do the work they say they will do in a fully professional manner; and charge a fair price for their efforts. No complaints whatsoever.
Tarvin did a great job for us on various plumbing needs. We were living in Fort Thomas and used Tarvin for things like replacing a disposal, unclogging drains, and so on. We usually had the same plumber, Matt, who lived in northern KY and thought his work was top notch. Pricing seemed reasonable to us and they always honored the Angie's List $25 discount.
I've used Tarvin for, oh I guess 20 years. From drips to bathroom gutting and remodeling. And besides competence, you get guys you don't mind having in your house.
Fair, honest, friendly. They always have a solution.
I would highly recommend Tarvin Plumbing. I have used their services twice and been completely satisfied. Dave and his assistant arrived on time and repaired a section of pipe quickly leaving no mess at all. They were courteous and efficient and the price came in at the estimated cost I was given. Very pleased.
Very professional. We have called them on different issues and always a job well done!
I called to get a quote on a project. I was told that they would be glad to come out to give an appraisal for a fee of $90 (which would be applied to the bill if hired). I explained that I understood why they might charge an appraisal fee and that I would keep them in mind in case I decided to go that route but at this time I was going to hold off. SHE HUNG UP ON ME! Thanks for showing your true colors so quickly. Helped me more than you know.
I am sure that Tarvin Plumbing does great work and is likely to be a reputable contractor; However, they should be aware that their front line person answering the phones needs a crash course in customer service skills. Very unfortunate for them.
Bryan Kauffeld
6 years ago
We have been commercial customers and personal customers of Tarvin Plumbing for over 30 years. Fantastic service at a fair price. Dependable and honest. I cannot say enough good things about Mike and his entire staff.
Arthur Hurlburt
12 years ago
We had a toilet emergency that needed to be attended to. I called Tarvin Plumbing, they were out that same day, Jim was very professional and did a very thorough job on our plumbing. Our sink was clogged and draining slow, he fixed that while he was out as well. A very good job, at a very reasonable price. Thank you Tarvin Plumbing.
Cheryl Cervay
6 years ago
Tarvin is always on time and completes the job in as few minutes as possible. This allows my bill to be as low as it traditionally goes in the Cincinnati area.
Juan V McKenzie
6 years ago
Prompt, professional, courteous. I would use them again!
I can't say enough good things about Tarvin Plumbing. I had a clogged sink and another plumber came out and said it could not be snaked and that I would have to bust out my basement wall and possibly my basement floor to fix it. They wanted to charge me over $1000 to bust out the wall just to see if they could unclog it that way and then I would have to hire a contractor to put it back together. A friend thought I should get a second opinion and contacted Tarvin for me. They came out that very afternoon and for the same price the other company charged me to tell me all the bad news they not only fixed the clog with a snake but also fixed several other minor issues in the house. They have my business going forward.
Thomas Friedmann
6 years ago
What is most important about Tarvin Plumbing is their integrity. They take care of the problem, do it in a timely manner, and charge appropriately.
Tarvin Plumbing is the best in Cincinnati; decades of experienced, professional and responsive. They do more than plumbing - full kitchen remodels. I would definitely call them again!!!
Always excellent service for a fair price. I have a 100 year old house and Tarvin is always who I call (and who I will be calling for my sure to be impending plumbing issues) I've also recommended them to several people and they have had good experiences as well.
The tech was prompt and did all he was expected to do, I would have him again if I needed a plumber.
Plymouth Springs Fish Co. (Plymouth Springs Fish Co.)
3 years ago
Super professional. Identified the problem and fixed it quickly. Put a mat down to work in kitchen. These guys are pros!
Needing to find a new plumber, I decided to try Tarvin Plumbing based on their having received prior positive feedback. Needing a new hot water heater, installation was prompt, efficient, reasonably priced, passed county inspection, and their recommendation to install a tank different from interest, led to significant cost savings. Recommend A+
Phil did a good job fixing some pipes that another contractor had not done properly and he got my bathroom sink unclogged. Then I had him give me a bid on my third-floor bathroom replacing possibly the toilet and the sink. Next day a man called Mike left a message and asked me to call him back. He was going over the details of the bid for 3rd floor. It was going to be $3300! So naturally I had questions on exactly what they would do for that price. He cut me off and said “I listened to you, now you listen to me!” He was so rude and after he got done I still had the same questions. He continued to be curt and I told him I was going to get off the phone because he was upsetting me. I can’t believe after I spent over $800 that he could be so curt.
Jim Albert (jim a)
6 years ago
great job
They did the job they came to do fine but then before he left he said that he would check my pressure. He told me it was a bit low and asked if I wanted him to fix it. I ask what it would cost and he told $159. So I told him to go ahead and fix. Then when he asked for payment it was $259. I asked why it was $100 more and he said for his time. I said it did not even take an hour to fix and he said, yes you're right it will only be $90 for my time.
I told him that I asked the price up front and he did not mention that the $159 did not include his time as I would not have had the pressure changed if I knew it was going to be over $250! So I called to explain to the office manager who sent me an invoice that was higher than the $90. She said I knew that it was going to be more because they sent me a price sheet last week and it was actually $120 on top of the $159. (even thought the worker told me $90. I did not know how long it was going to take and why I asked the price upfront. She did not make me pay the additional money and they did the job so I am giving them 2 stars but she was not nice about it and I would not use them again.
Quality work, professional servicemen, Timely and reasonable price. 16 years experience with all my plumbing problems.
Roger Heldman
6 years ago
We had a leaking shower head. I called at 8 on Wednesday morning.The customer service individual said they could schedule a firm appointment for Monday morning, but would have someone call me if they became available.
I received a call at 10:30 the same morning and Ellis arrived at 11. The problem was taken care of in short order. Will use in the future.
Phillip Taylor
7 years ago
On time, good work, excellent service. I've already recommended you to my family and friends. Thanks!
Karen Jonovski
6 years ago
Plumbers were prompt, professional, courteous and knowledgeable. Left my bathroom cleaner when they left than it was when they arrived! My repairs were made quickly and completely. Very happy with Tarvin Plumbing!
Kathryn Wright
7 years ago
Tarvin Plumbing did my total kitchen renovation. From demolition to installation and everything in between, the job was done efficiently and with tremendous skill by friendly and courteous workers. The work was completed on time and exactly the way I wanted. I still use Tarvin (and have for over 25 years) for my plumbing needs and would not hesitate to have them do another renovation.
We have a rental property near the University of Cincinnati and have had Tarvin Plumbing out several times. They have been prompt and professional. I would recommend their services without question.
Andrew Hersey
7 years ago
We had a small gas leak in our basement and Tarvin was able to come out quickly to fix the leak and I felt the cost was very fair!
Benjamin Mueller
6 years ago
Tarvin Plumbing was contracted to replace two outdoor spigots as well as a bathroom faucet. Nearing completion of the second spigot on the rear of the house the plumber caused a pipe on the interior of the house to burst from the outside of the house, after installing the fixture but before securing it to the house. The burst line flooded the ceiling over the finished basement. The plumber made a quick, hasty fix and without turning the water back on to the property, assured us that their insurance company would cover all the damages and left.
The next day the plumber and the receptionist falsified the work report attempting to place the blame on us, the homeowner. We called to correct the statement and were told that it would be fixed before it was sent to insurance. It wasn't. Their insurance company looked at their falsified statement and immediately denied the claim. It took contacting the Ohio Department of Insurance to have their insurance company's senior staff review the claim and collect statements from us and to visit the residence in order for them to find Tarvin at fault.
On top of all of this Tarvin changed the terms of the contract after they were paid. Their plumber caused an 11 day dryout of our basement and several thousands of dollars in damage and they revoked their work guarantee after they were paid.
This is a very dishonest practice. We contacted the owner and he stood behind his receptionist and plumber's dishonest practices saying that we could contact our insurance company and file a claim, and he also understood that we had the right to dispute the insurance company's denial.
This caused tens of hours of time spent with contractors, on the phone and countless aggravation, and about a month later we still do not have full resolution.
Just goes to show that no matter how many glowing reviews there are, a business will show its true colors when backed into a corner. Very dishonest, very disrespectful customer service. Would give Zero stars, would not recommend.
Joyce Blersch
6 years ago
I have always been able to count on Tarvin Plumbing. They come when they promise to come and have always been efficient and good to work with.
I called Tarvin because they were local and had a high review score - wish I hadn't. The job included replacing two toilet flappers and fixing a thermostatic mixer on a shower (temperature control). I had a replacement valve for the temperature control that turned out to be the wrong size. The plumber from Tarvin said the control valve wasn't the problem anyway. Rather, there was a build-up of corrosion from lack of use. He cleaned it out, put it back together, told us it was working and charged us just under $500.
When I tried the temperature control a week or so later, it did not work - same as before (but the toilet flappers did work). I called the office and explained that the part was not repaired. The receptionist was very nice and assured me that the report said the shower was fixed. She agreed to send another plumber out to check on it - that day. Wow, I thought, great customer service. The plumber arrived and told my wife that the report said the shower was fixed and that if we wanted him to do anything it would be at least $150. I have to give him credit for giving us the option to say No, Thank you - which my wife did.
My son and I, who don't know squat about plumbing, decided to look at it ourselves. In 45 minutes, using a couple of wrenches and the internet, we determined that the temperature control unit was missing a part that rendered it useless. Interesting that three people at Tarvin assured us it was working when it was physically impossible for the control unit to work. We ordered the part on Amazon, installed it in 15 minutes and the shower works flawlessly.
I can not recommend Tarvin for anything. It is clear to me that they don't have the expertise or the integrity to back up their work. Now, I'm thinking about quitting my job and becoming a plumber.
Have used Tarvin for years. They always do an excellent job and are a very trustworthy company. Highly recommend.
Travin personnel has installed kitchen plumbing as well as a complete bathroom for my family. They did an excellent job in a very timely manner. Their rates were very fair. I will not hesitate to use them in the future.
Travis McClain
4 years ago
Had Tarvin come out for a clogged PVC pipe for the washing machine unit. There initially was some confusion because water pressure was checked which might have led to a water heater leak that started soon after. They came out again free of charge and they refunded me for the original visit because of the water heater leak that they were able to fix.
Mark Tarvin came out the second time and explained everything in great detail and also gave me competitive quotes on replacing the appropriate malfunctioning equipment.
At the end of the day what you want is accountability and professionalism in a company, and you definitely have that with Tarvin. Would recommend them to friends/family.
Gunter Storjohann
6 years ago
Timely and competent.
We have had both kitchen and baths remodeled plus general plumbing.
Steven Schmidt
2 years ago
Very professional, very qualified and very responsive when we called last minute or in emergency! Would highly recommmend
Great local plumber with a long history in Cincinnati. Dependable reliable plumbers with a customer first attitude.
Rob Wilkerson
5 years ago
I had Tarvin Plumbing out today to fix a water leak. They were prompt and found the leak quickly! I would highly recommend them to everyone. Ask for Ellis he is a great plumber!
Karen Mendnehall
6 years ago
I can't begin to say how wonderful this company is! I called them this morning after being without water for EIGHT days because of a botched job by another plumbing company that my home warranty company uses. I told Veronica at Tarvin what the problem was, she had me send photos of the water heater and venting and said she would try and have somebody at my house today or tomorrow for installation. An hour later she has somebody who can pick up the water heater I need and can install it today. Brent arrives and was very professional and knowledgeable. He was able to install the water heater and make the necessary modifications in four hours. He went over everything he did and explained it thoroughly. Yes, it was a hefty price tag but a check that I was happy to write after having an EIGHT DAY nightmare without water thanks to another incompetent plumbing company. You definitely get what you pay for. I also learned in this process to drop the home warranty company I had because it is a scam. When ever I need a plumber in the future, Tarvin is who I will call!! Thanks so much Veronica and Brent-you guys are lifesavers!!!!
Laurie Marra Realtor
6 years ago
Honest and reliable service.
Ackermann CPA
7 years ago
Professional, knowledgeable, and timely. And quite friendly, as well!
They are awesome. Timely, attentive and reliable. They know what they are doing.
John J. O'Neill
6 years ago
We had a slow leak in bib valve, and was concerned that the access would mean taking the interior wall down. The man Tarvin Plumbing sent out was able to remove the stem, replace the gaskets and put it back in service. Very well done.
Great professional and excellent service and staff. Responds quickly and gets job done perfectly! Very nice to work with.
Debbie Bernloehr
6 years ago
Ellis came out and once again did an exceptional job. He's very professional and looked at all of the options for fixing the upstairs shower before going through my kitchen ceiling (which he didn't have to, thank goodness). He asked if there was anything else we needed to have looked at while he was here and that jogged my memory that the basement faucet was leaking - that saved me another trip charge. Will not work with anyone but Tarvin.
Harold Seilacher
6 years ago
Tarvin employees always arrive within the specified time frame. The job is done professionally and any mess is always cleaned up completely. They will not do any work just for the sake of adding extra cost to the bill, and the bill is always very fair
Barry Belinky
6 years ago
Efficient service reasonable cost
Amber Starkey
7 years ago
The builder of our townhome in OTR put our furnace and AC on the second floor to get more airflow to the third floor. We ran into a problem with the AC drain overflowing to our kitchen ceiling in the second floor. We called Tarvin for help as we needed someone soon.
Dave came over the next day and we got service at a reasonable price. Dave not only fixed our problem but spent time helping us figure out how to prevent the issue from happening again. He took us step by step through the process and even explained that it's actually pretty normal to have some buildup in the pvc pipes from dripping water lines.
This was above and beyond and much appreciated. And we weren't gouged the service. When this happened we were concerned because we have had bad experiences with plumbers in the past. Tarvin is our go to plumber from here on out.
Shannon Whitaker
6 years ago
They did a great job and were able to schedule me quickly!
Michael Sheets
7 months ago
BE AWARE THEY WILL CHARGE YOU A FEE AND NOT TELL YOU UNTIL THE END! I put a request on Angi to have a leak inspected and got a call from them the next day saying they could have someone out in 30 minutes. The man came and inspected and said he would come up with plan. Didn't hear back for 4 days and the problem was alreay fixed. At the end of the inspection he said that will be 129.95 for today. WHAT? That is something you should tell someone in advance!! I called to talk about this with them and was hung up on by a guy named Mike. OK, Thank You! was all he could muster before hanging up the phone. TERRIBLE CUSTOMER SERVICE!
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