Description
Quality Comfort Home Services provides the services you need with the quality you can trust. We serve the heating and cooling (HVAC) needs of the Cincinnati area with dedication and the best value in the industry. We pride ourselves on bringing personal attention to each and every job including furnace or AC repair, maintenance, air conditioner and furnace replacements, new installs & more. We also provide air quality services including humidifiers, UV lights, dryer vent and duct cleaning. We can even tackle your plumbing project including water heater replacement, drain cleaning, sump pumps, leaky pipes etc. Our growing list of customers stems from referrals, reflecting the customer satisfaction that contributes to our continued success.
SERVICES
A/C system maintenance, A/C system repair, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system maintenance, HVAC system repair, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Repair HVAC, Thermostat installation, Thermostat repair, AC Tune-Up, Ac Tune, Air Conditioner, Air Conditioner And Furnace Repair, Air Conditioning Service Call, Air Conditioning Units, Air Filters, Air Handlers, Air Purifiers, Air Scrubbers, Air Solutions, Annual Maintenance, Annual Plumbing Inspection, Central Air Conditioning Systems, Changing Filter, Comfort Services, Dryer Vent Cleaning, Dryer Vent Installation, Dryer Vent Installed, Dryer Vent Repair, Duct Cleaning - Up to 1, 500 sq. ft., Ductwork Installation, Emergency Service, Fan Motors, Filters Delivered, Fixed Leaking, Flapper Replacing, Furnace And Air Conditioning, Furnace Filter Delivery, Furnace Filters, Furnace Heat Exchanger, Furnace Maintenance, Furnace Repair Service Call, Furnace Tune Up, Furnace Tune-Up/Maintenance, Gas Furnace Repair, Gas Leak, Gas Line Installation, Heat Exchangers, Heat Pump Maintenance, Heat Pump Tune Up, Heater & Air, Heating And Air Conditioning Systems, Heating And Cooling Equipment, Heating And Cooling Systems, Home Services, Indoor Air Filtration, Installing A New Furnace, Job Installing, Media Filters, Mini Split Air Conditioning, Mini Split System, New Furnace, New Gas Line, Personalized Service, Plumbing Repairs, Preventative Furnace Maintenance, Priority Service, Repair Air Conditioning, Replace Heat Pump, Replace Plumbing, Replacement Furnaces, Replacing Existing Dryer Vent Line, Rerouting Dryer Vents, Routine Maintenance, Schedule Maintenance, Seasonal Maintenance, Service Call, UV Light, Uv Light, Whole House Humidifier, Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Water tank repair,
Reviews
Kelley Wayman
2 years ago
Best customer service, programs and pricing. Can't be beat - seriously! Trustworthy too!!
Daniel Murphy
2 years ago
I have used Quality Comfort for 6 years and they always give me excellent service
Our AC compressor went out. Our technician wasn’t supposed to be out until between12-5 but he was able to come out earlier, by about 10:30. He quickly diagnosed the problem and was able to go back to the store and get the needed parts to fix the problem. He was respectful of our property, wearing shoe coverings in the house. He was also very clear in communicating what the problem was and how to fix it. We had air on in no time.
Cleaned my dryer vent. Friendly service, quick and well done.
On time and great service!
elijah vermillion
4 months ago
Had a main drain causing flooding in my garage for over a year. Multiple other people came to look over the year and couldn’t figure out how to fix it. Caleb was in and out within an hour with a fix. Took one look and was ready to tackle the job. Very professional, very polite, and great at their craft. I highly recommend him and Quality Comfort Home for plumbing services. I also had the pleasure of working with their HVAC professional Steve who was able to help me with problems in my HVAC system and was able to provide quick solutions. Would give 10 stars if I could.
Michael Morrison
2 years ago
I've used this wonderful company for years now. They're always on time, so they don't waste mine. And their pricing is very reasonable. I'll continue to use them for years to come.
Ryan does a great job. Honest, reliable, and fast.
Kerry was great and very professional.. highly recommended, especially if you use (one hour heating service). Quality comfort is the best choice, they're knowledgeable on their work, punctual, and most importantly prices are unbeatable, thank you for your help.. DEFINITELY MY GO TOOO
Judith Carroll
9 months ago
Had a questionable gas leak for our fireplace insert. Quality comfort came quick and found that there was no leak at this time! Very quick and comforting response!!
Plumber courteous, knowledgeable very
thorough. Explained everything! One of the best plumbing experience ive had in 30 years.
Robert Kunkel
4 months ago
I contracted with Quality Comfort Home Services (QCHS) in early April (2023) to replace my >20 y.o. furnace and cental air conditioning systems with new Tempstar NG furnace (non-condensing) and 3T single stage AC equipment. This job was made more difficult because the furnace and evap coil are located in the attic of my condo, only accessible by a manway in a closet ceiling. Two (2) full time and one (1) part time technicians worked the job from 9:00 am to 6:00 pm. Existing attic gear was disconnected, disassembled, and removed via the manway. New gear (furnace, evap coil, ductwork adaptors, and new plastic drain pan) were inserted through the same opening. Outside air temperature was 82 deg, in the afternoon, causing attic temperature ~100 deg. Despite many hours in hot, cramped quarters, the lead technician (Dave Myers) successfully made all the necessary mechanical, plumbing, and electrical connections. Both the new furnace and A/C systems operated correctly, without issues, from their first startups. The A/C quickly cooled the hot house to setpoint temperature, something that was not possible last summer and the primary reason I called QCHS this year.The QCHS system assessment, sales, and installation technicians were a pleasure to work with and I am very satisfied with the results and the project cost. Based on this experience I highly recommend QCHS for standard or challenging HVAC installations.
Daniel Proffitt
a year ago
Austin and Tori were awesome. Both were super friendly and communicative. They made me feel heard and answered all of my questions. I totally would use them again for any of my future needs!
Chris Sherrard
3 years ago
The techs are very professional and informative, highly recommend.
Quality Comfort was very accommodating to our needs on a short notice! Definitely would recommend!
The technician explained what he was doing, what he was going to do, which I really appreciated. I am cool, comfortable, and very happy. I definitely will be recommending you guys....Thank you Mr. T. Godfrey.
bryan dickerson
4 years ago
I was beyond pleased with Quality Comforts services. The administration, Dana, was very friendly and helpful in order to set up my appointment request due to my changing schedule. The technician, Ryan, was extremely knowledgeable, friendly and helpful as to my A/C needs and concerns. I was given detailed information and gained a greater understanding of what the potential issues could be and options for solutions rather than “just buy a new heating/cooling unit” as other companies have suggested. I will continue to use Quality Comfort for my home A/C, Heating needs and i would absolutely suggest Quality Comfort heating and cooling, if you want knowledgeable, friendly, no pressure service.
Kristin Vaught
2 months ago
Ryan was very informative and professional. The service was way more thorough than I expected. He explained the process and potential warning signs for me to be on the lookout for. I felt more knowledgeable after the visit and was confident that my system is in tip top shape.
Christopher Randall
11 months ago
Ryan & Team were really friendly & polite walking us through all options, then presenting us with really reasonable prices. They completed the work quickly and couldn't be happier.
Kostadin Vasilev
3 years ago
Robin McNulty
2 years ago
The service tech cleaned our dryer vent. He called to say when he was on his way, was very courteous upon arrival and performed his job well. We will definitely use this company again when other services are needed.
Very professional, very informative, super friendly answered all my questions.
Bought replacement furnace and AC system for our home. The consultant actually came to our home and thoroughly examined our needs and explained the options. (The other guys did not want to come out in person.) The installation happened just a couple of days after we approved the invoice. Installation was great. The staff are friendly and professional. They even finished a little early!
Gary Warshauer
2 years ago
They were punctual, knowledgeable, efficient, and offered the lowest price I could find. I definitely recommend Quality Comfort Home Services and will likely use them again when the need arises. Ryan was very professional and courteous.
Bill Hamrick
4 months ago
Professional and friendly service
Just had a tech out for an annual furnace tune-up and she was extremely professional. The service was quick and I'm sure she did a great job! Scheduling online was a nice feature and the price was great too.
Jeremy McElwain
3 years ago
We will be having QCH come back out in the spring for a large project we're undertaking. Ryan was awesome, and his friendliness, knowledge, and the fact he didn't push any services was so appreciated. We can't wait to hire QCH to come out in the Spring and perform the work.
Joshua Howell came out and cleaned our drain and did a great job. He was knowledgeable, professional, and very respectful.
Our furnace stopped working randomly, so we called quality comfort to come check it out. The technician, Austin, was intelligent, courteous, and quick. Our furnace is now running great less than half a day from when the issue started.
Adam Singhoff
2 years ago
Quality Comfort Home Services did a great job installing our new AC and furnace. Quality work and they explained everything as they did it and gave us some great tips moving forward.
Torri was prompt, professional and very knowledgeable. She quickly diagnosed the problem with our furnace and gave us several options on repair and also replacing.
This company has been amazing to work with. We had a new HVAC system installed by Quality Comfort a few months back. They came out yesterday to check the system and make sure everything was in good working order. The techs that came for the install and the maintenance tune up were friendly, professional, and knowledgeable. They are big enough to get you into their schedule fast but not so big that you’ll never see the same tech twice. I highly recommend this company.
Technician was very knowledgable and resolved my problem quickly.
karen mckenrick
3 years ago
short wait time for appointment. our repairman showed up on time, was very knowledgeable and efficient. and a resonable price !
George Jordan
2 years ago
Excellent employee. Even though I couldn’t get it repaired due to a faulty wire in the circuit box. He recommended a n electrician.
Overpriced. I'm an out of town home owner, renting my home to tenants. I needed service and I had no choice. All the technician had to do was let the coil defrost. I was ripped
Ellen Kenrich
4 years ago
Even though the lady I spoke to for scheduling an AC tune up marked us down for a Furnace tune up by accident, our technician was so flexible and was able to do our AC at our scheduled time instead of the furnace that he originally expected to be working on. He was so helpful and explained everything he did and even encountered a problem that he went ahead and fixed on the spot. It was fast service, and very informative! Thinking about doing their annual packages to have them come out twice a year
Lonnie Mutters
9 months ago
Awesome. Speedy response on getting a quote.
We are repeat customers and we recommend QC to our family & friends. Great communication, customer service and they are transparent. Josh P is our preferred tech and he is wonderful!
Quality responded immediately in same day call(morning actually). Josh Powers was the technician. Josh was professional, knowledgeable, and very nice. I highly recommend Quality and Josh.
They accommodated my time restraints when setting up the appointment, a reminder the day before, and a picture and name of the technician when they were on their way. Torri has completed maintenance on the furnace, tankless water heater, and now AC. She is thorough and pleasant. Thank you.
Ryan arrived on time , was very friendly and professional. He did the maintenance on the HVAC unit he explained what he did. I would use them again. Thank You Ryan
City of Deer Park, Ohio
4 years ago
Prompt, friendly, professional service. Thank you on behalf of City of Deer Park
One of the other HVAC companies had given me a quote of 5000.00 to replace my furnace. Quality Comfort replaced the intake fan motor, and fixed somethings the other guys had wired up wrong. The charge was around $700.00. The furnace has worked fine for the last 2 seasons. I like the honest service.Update. QC just did a water heater replacement for me. They came out the next day after I called. The price was lower than other quotes I had gotten. Also they were aware of and practiced social distancing. The furnace repair from several years ago is still going strong.
Kathleen Sharp
10 months ago
The service is excellent, employees are efficient and professional. The plumber, Caleb Vermillion, was ethical, professional, efficient and took time to explain their services. I would definately recommend this company.
madonna watkins
2 years ago
Needed dryer vent cleaning. Ours was a challenge but this team stuck with it and completed everything.
Becky Katterjohn
4 years ago
There were multiple recommendations for Quality Comfort Heating & Cooling from my moms group. I am so glad I called. They were able to come out within an hour of me calling! The estimate was very reasonable and they are able to install the following day. If you have any hvac issues, I highly recommend you call Quality Comfort Heating & Cooling.
Got a text before my appointment and were on time. Service wrapped up within estimated appointment window and a/c working again. Performed only work needed and didn't try to push other repairs or services that I didn't need.
Christopher Brown
3 years ago
Corey is my guy! I am always happy with the service that we receive. He knows his stuff and is very patient and takes time to explain the system so you understand how your furnace and air works. He always has a positive attitude and is a great guy. I won't have any other person in my house to look at my hvac. A great gauge of a company is the workers that are there.
Fixed exterior vent cover. On time. Friendly.
I called for a dryer vent cleaning on Friday before Labor Day Weekend and was scheduled for Tuesday morning between 8 and 9. I received a call from David, my technician, around 8:30 to inform me he was on his way.David arrived with his truck and equipment around 9, knocked on my door and I was happy to see he was wearing a facemask as I've got a compromised immunity system.David was polite, friendly and professional and explained what he was going to do before proceeding with any work.I'm happy to say the dryer vent was cleaned and now works as it is supposed to.
They did a great job and a good deal!
Michael Maloney
a year ago
Gave an estimate
Quality Comfort Home Services is a great company. Their prices are competitive and the service technicians we have seen have been very skilled and give good advice. We switched to them from a larger company where we were getting poor service. Josh Prows was our technician for our most recent appointment, and we really liked his work. He was thorough and very conscientious. We appreciate his great communication and attention to detail.
Joshua Allaire
3 years ago
Had a great experience with Quality Comfort cleaning and will recommend to anyone needing HVAC.
From the moment that I called Quality I could tell they would be great to work with. Their customer service team is excellent. We had a furnace and a/c installed and our ducts cleaned. Each professional that came out was knowledgeable and we felt like we were in good hands. Shout out to a local company from my home town!! You guys are great! Thank you:)
Elisabeth Ruberg
5 years ago
I was so impressed with Quality Comfort. They arrived within two hours of my phone call and my technician, Kerry, was incredibly informative, polite and qualified. You could tell he knew what he was talking about and he didn’t hesitate to explain every step to me (and my 4 year old son!) so that I would know exactly what he was doing and why it was necessary. I am so grateful we made the call and we will be customers for life!
Michael Bruening
2 months ago
Quality comfort has been amazing for our house and family. New HVAC unit and AC unit in the last year. No issues and the best service possible. All of the service technicians have been great to work with and they don’t try to up-sell anything!
Heat went out on one of the coldest days we have had in years! Quality got to my home in less then an hour, couldn’t figure out the problem, but got it running for the night. Came back in the morning and had it fixed in 15 minutes
I needed a full furnace replacement, and Quality Comfort promptly completed the project without any issues, and at a fair price. I will definitely use them for all future heating and cooling needs.
Michael G Grimes
4 months ago
Kenneth was on time and professional. He explained how the cleaning would go and was considerate of our house by putting shoe covers on and off. I will use them again when we need our ducts cleaned in a few years.
Jeffery Turiak
2 years ago
Wow, excellent service, neatly done tech was very knowledgeable and professional. Good price as well
Used them for a 2nd opinion on some furnace issues and a qoate for a new furnace. Very professional service and did an excellent job explaining the details. Overall, they gave me the fairest price for a new furnace and did not try to upsell me at all. Just went over the options and gave an honest opinion. They also give you a free AC and furnace inspection/clean up, and 5 years labor warranty (better than most of the other companies offered). Would definitely recommend them to anyone wanting an honest and fair price.
Marcey Grigsby
a month ago
The Quality Comfort Home Services team was a pleasure to work with at every step. They cleaned the HVAC ducts in my new construction home prior to my move-in date. They were prompt, responsive and did a great job. There was zero mess — not a trace of them after they left! I plan to use them going forward to help me maintain my brand-new HVAC system.
Chad DeMatteis
9 months ago
Very professional and responsive. I was able to book same day service through online chat. Very convenient.
Chavonne Shanks
10 months ago
Quality Comfort Home Services was referred to me by a friend. We were in need of someone to install a kitchen sink, faucet and garbage disposal. We had the pleasure of working with Caleb. He was professional, pleasant, thorough and answered any questions we had. Excellent customer service! We truly grateful!
Brian and Joey did a great job installing my new furnace, air conditioner and humidifier. Both employees were very personable and super sweet and patient with my dog, who wanted to “help them install.”:) All in all the total process of installation and going over items with me took about 7 hrs. Quality Comfort also has an amazing finance opportunity of 0% with Wright-Patt credit union. I would highly recommend this company.Thank you
Kenneth, the tech, was very personable & efficient. I felt very comfortable having him in my home. I’m looking forward to having so much less dust in my home!
Thank you!
I had the pleasure of meeting Ryan O personally a few years ago when he came out to give me an estimate on installing 2 new HVAC systems, ducts and thermostats in my mixed-use building. Ryan was especially helpful, knowledgeable and accommodating. The rates that he quoted were super competitive and most affordable for the quality of the units installed. Even after the installation, Quality Comfort continues to be responsible,; professional and reasonably priced with regard to service calls. I recommend both Ryan and the company for all heating and cooling needs!
Heather Andrews
4 months ago
Highly recommend Quality Comfort Home Services! I called them last minute needing my air ducts cleaned and they were able to rearrange things with their schedule and get me in same day. They also did a fantastic job! Great quality work.
Both Mike and Joshua were excellent at explaining the service as well as options for further air filtration devices available that they can install. Very courteous, knowledgeable and thorough and clean. Would definitely recommend this company.
Betsy & Tim Zelek
11 months ago
Tech was professional, courteous and personable - and very knowledgeable. We have been customers of Quality Comfort for a couple of years and think they are great!
Mamadou Dieye
10 months ago
I just wanted to say thank you to everybody at Quality Comfort Home Services for the great job performed in my house. I needed a new furnace and got one with a reasonable price and a wonderful customer service.
I have done business with them for many years on all of my rental properties and won't use anyone else. They are reasonable, very reliable and they do excellent work. They are always on time and friendly. You won't be sorry.
Danielle Calloway
a year ago
I’ve had so much trouble out of my heating system from the moment I moved into my home. There were times when it was operating on emergency heat during the winter last year when the temperatures were near 10 below. Finally the system gave out and no longer pushed out real heat so I had no other choice but to upgrade. Thankfully I did this time as the weather is breaking and I’d hate to be caught dead cold in another season of freezing temperatures. Quality Comfort & Heating has definitely exceeded my expectations by remaining extremely knowledgeable and professional throughout this whole process. I can’t thank them enough for all of their patience and flexibility with this install. Highly recommend them to my friends and family!
Timothy Stickley
2 years ago
Easy to schedule, very competitive price and great service once at the house. Highly recommend.
Denece Olmstead
2 years ago
Ryan came and looked at moving a heater vent for us. We decided it wasn't necessary at this time. He eas very informative and helpful!
Bryan Gilbert
3 years ago
Josh came to our home to quote a new furnace and air conditioning system. He was punctual and took the time to discuss all of our options in great detail.
James Valentine
9 months ago
Quality Comfort did an annual checkup of our heating system. The service technician arrived at the promised time and reviewed and tested our system. He made a few suggestions and answered several questions I had about the system operations. He met and exceeded my expectations.
Corey Knuckles
2 months ago
Annastashia Blesi
10 months ago
As a 25 year old woman who bought an older house and has little idea on how to maintenance it, I was nervous when my furnace stopped working randomly on the coldest night of the season so far. I called Quality Comfort Home Services and Scott came out the very next day, right on time. My house was 55 degrees when he got here and he got right to work. As a young woman who lives alone, it was phenomenal that they send out a picture of the tech so I knew exactly who I was opening my door for. He offered me advice for the future (like not to turn off the gas) and fixed the problem quickly. Turns out there was a dead bird in my motor. He also helped take care of a wasp nest that has been plaguing my walkway for months, which was so kind. My house was up to 68 degrees before he left. At no point did I feel that Scott was treating me as anything less than he would treat family. It was a great experience all around, and I would highly recommend them to anyone.
This was our first experience with Quality Comfort and we couldn't be more satisfied with their service, professionalism and friendliness. I can recommend them highly.
John Luginbuhl
a year ago
On time, reasonable prices, professional service. Would definitely recommend.
Mark Holloway
7 months ago
We needed our heating ducts cleaned out and they provided us with excellent service! When there they explained everything, took all the safety measures, they were on time, and very friendly. If you need service don't hesitate, call DUCTZ!
The service i received was exceptional! Josh was very professional and attentive to our needs. He explained everything throughly and left our home feeling cool and comfortable. I would recommend Quality Comfort Home Services to everyone. Thank you!
I was kept informed of the service Ryan was performing, did the service in a timely manner, he was polite and the explanation of what he was doing was very easy to understand.
Scott Frazee
5 months ago
Their service was timely and professional. We had our HVAC / ductwork cleaned in addition to installation of UV filtration system. Noticed a difference immediately.
Mike was prompt, professional, and very helpful to help solve my problem. I would highly recommend this company because I feel they are true professionals and really care about the customer.
Chelsea Burmeister
2 years ago
This is the second time we used Quality Comfort Home Services. I like the ease of scheduling, the text confirmation of who our technician was going to be (including a photo of him), and the ease of paying online. The technician, Josh P, arrived on time and was quick, informative, and professional. We liked them so much we purchased the extended plan for routine maintenance year round. Thanks again QCHS.
Lawanda Nelms
4 years ago
Sarah Jahnke
8 months ago
Everything was great
Judi Vermillion
3 months ago
Ryan did a wonderful job helping me with a minor disaster in my home. He was patient with my questions and did quality work.
Joseph Miceli
5 months ago
Very happy with the service provided!
Alexis Willis
2 years ago
Always a great experience with Quality Comfort. Rich was professional and friendly when servicing my AC unit today. I would definitely recommend their services.
Very friendly, honest, and helpful. Prompt for the appointment and gave great advice!!
We use Quality Comfort for all our heating/cooling, plumbing services. Always in time and do a stand up job. Thank you again!
They were able to figure out why my aux heat wasn't properly functioning.
It's working great now!
Ryan and Josh were great to work with. We called during what I thought was a busy season (for a furnace check) and they offered times in the same week. My husband had questions about future hvac concerns with a future basement finishing project and Josh took the time to offer insight and give some suggestions. Thank you so much! We don’t have any reason to call anyone else.
I'm a newish homeowner and when my 40-year-old furnace went out on 2/19/19 I called Quality Comfort. I'm glad I did! They gave me great service that day. The tech clearly explained what was wrong and what needed to be done to fix it. After discussing all the options in a friendly, no-pressure way with the tech, I ultimately decided to replace the furnace instead of repairing it. They gave me quotes for 3 different models in a variety of price ranges that day and were able to install the one I selected the next day (on 2/20/19). This was great because I was completely without heat and it was February!The whole experience was great! I felt no pressure or forced sales tactics. They are so honest and easy to work with. The techs were professional, polite, and showed great respect for my home. The front office was very friendly and communicative. They send texts messages when they are on their way. They showed up at the start of the appointment window. Really an excellent experience. They have a customer for life, and I'll happily recommend them to everyone!
Had a bypass whole home humidifier installed. Quick and easy from my standpoint.
Great service, quick, efficient, cleaned up after their work. Competitive prices. Would highly recommend.
Cindy & Jeff Wood
a month ago
We had Quality Comfort Home Services come to my Mom's house for vent/duct cleaning. The guys did a thorough job and were very conscientious inside her home. She had gotten a quote from another company for the same price but they would have only cleaned at the vents. For the same cost QCHS cleaned the entire ducting system.
Janice Russell
2 weeks ago
Caleb from Quality Comfort did a wonderful job at my house! He was friendly, polite , took care of the problems, and explained everything. I appreciated the time he took to answer all my questions. Great job, would highly recommend.
Julie Croxton
10 months ago
My experience with Quality Home Comfort was great and I would recommend them! They were efficient, professional and had great customer service! Special shout out to Joshua, Austin and Nathan for friendly and professional service!!
Patricia Friel
2 years ago
Friendly & efficient service. Fair pricing. Air quality in the home is noticeably improved since duct cleaning. Recommend to others.
Ryan Sakemiller
a year ago
Quality Comfort provided very unprofessional and borderline-dishonest service. I requested an estimate for replacing my broken AC condenser motor. The technician arrived, inspected the AC unit, and confirmed that the condenser motor needed to be replaced. However, he said that the OEM motors were back-ordered and wouldn't be available for 4 weeks. He said if I didn't want to wait, my only option was to buy a brand new air conditioner.After I explained that I didn't need to have an OEM motor; I would be happy with a universal motor from another manufacturer. I was told by the technician that he didn't think it would be possible to find an universal motor for my unit, and instead, I should just have them give me a quote for a new air conditioner. After I persisted, he finally agreed to look for a universal motor. While he was doing this, I did a quick Google search and saw that motors that match my AC unit's specifications were readily available at many stores, including the local Grainger for $150.The technician finally came back and said that he was able to find a motor that might work, but they would need to charge $900 to install it. I said that I did wasn't interested in paying that much, and that I would find someone else to do the repair. I paid him the fee for the service visit, but he appeared to be very upset that he had put in that much effort and only received the $69 service fee. In reality, the only work that he did was to look up our AC unit's model number to find the appropriate condenser motor. It literally took me 10 seconds to do the same thing on Google.This was incredibly bad customer service. I've used Quality Comfort multiple times in the past, but I won't be using them again.
Came out same day and fixed the issue quickly. Awesome! Employee that came was very nice and knowledgeable!
susan erickson
2 months ago
My AC was not cooling- they were able to come the next day. Cleaned the system which fixed the problem, but also did a complete system check. Saved me some money by charging as a maintenance check which I gladly signed up for to save me future problems and keep my AC and furnace working smoothlyThey were prompt, sent me a text and picture of technician who was on their way within 30 minutes of their arrival
Brad Konerman
3 years ago
Josh was fantastic! You can tell he truly.cares about his craft and the people he helps. He did everything he said he was going to do..
William Hinds
2 years ago
Did a great job.
Te'Airea Powell
4 years ago
I wish I could give more then 5 stars. My moms ac unit went out the day before yesterday while it was nearly 90 degrees out. I called yesterday around 1pm and the tech arrived around 3:30pm as promised along with his trainee. He looked at the unit and knew what the problem was right away. The price was very fair. I believe the tech's name was Ryan. I plan to use this company in the future and will refer them to everyone!!
John Darenkamp
2 years ago
Called for an AC Tune up. Josh Prows was very polite, honest, and went above and beyond. Would definitely recommend Josh and Quality Comfort. My new go to people!
Had them install thermostats with no issue and at good value. Later had them come and replace a big old pipe in my basement and it was done amazingly and at a fantastic price.
Johnathan Sanders
3 years ago
incredibly professional and thorough. Ryan and team made things very clear and responded quickly to any and all of our questions about the ductwork we needed amended in the middle of renovations on our 1904 Victorian. We were so impressed we hired them for regular maintenance and will be using them for a split system on our 3rd floor!
Jessica Moorehous
3 years ago
Everything was topnotch. Ryan fixed my AC correctly and was the first repairman to do so. Reasonably priced, and all around great service.
Great professional service. They got someone out as quick as the could to fix my issue.
This company is great. Every technician that comes out know what they are doing and always tell me ahead of time what they about to do and give me a good price. I highly recommend them.
Stephanie Hosbrook
8 years ago
We had an issue with our A/C. I called Ryan, and he came out right away to have a look. Not only did he quickly identify the problem, but also took the time to explain our options. We ended up going with a new unit. Ryan was very efficient in replacing our unit and even took the time to clean everything up afterward. I would highly recommend Quality Comfort!
I was very happy with the service provided. Josh explained everything that needed to be done. Would highly recommend them .
Great company! Quick and reliable service.
Tracey Murphy
4 years ago
The employees that serviced and put in our air conditioning unit were extremely professional and polite. They were efficient and explained everything and went the extra mile. I would absolutely recommend Quality Comfort for all air and heating. They were fantastic!
My HVAC system was over 20 years old and I knew it was only a matter of time before it went out. My AC did break down and we were miserable! Ryan, came out and gave the best estimate out of all the ones I got. He was so respectful and low pressure, I couldn't pass it up. On the day of install, James and Brian were amazing. Not only were they patient with my questions, they worked so hard and got it done quickly. I was absolutely amazed. We were cool again!! But it didn't end there. The next day after install, I got a follow-up call to make everything was working properly. That's great customer service! Definitely will recommend Quality Comfort!!
Knecht Murphy
8 years ago
We had a humidifier installed by Ryan and his crew, they were very professional and CLEAN! I would highly recommend Quality Comfort for any HVAC issues!
Kieran17 Manchester17
2 years ago
They were awesome fast service and great customer service
The service tech (Rich) did a great job fixing the AC and Quality Comfort took care of it without any additional costs due to the unit being under warranty. They were able to fit us into their schedule and get the unit repaired the same day the part came in. Thanks for the service!
From setting up the appointment t with Dawn, to getting the text saying Scott was on his way which also included a photo of him!!! This is not only a professional company, they are very good at what they do.Scott was able to troubleshoot our problem as well as alternatives if we decide to go that way. I wish they had been recommended to us years ago! One thing is for sure, I will never use Airtron again.
Always more than accommodating with busy schedules,not to mention the best price. Very professional yet personable at the same time. Always punctual, and there a reasonable pricing.
Wendy Johnson
7 months ago
Great customer service, very personable and professional. Great sense of humor.
Nicole Lichtenfeld
9 months ago
Josh Prows was our technician who was professional, friendly, and very helpful. explained services offered without being pushy, and did a great job.
Great communication, showed up on time, professional staff, fixed my A/C in one visit, price for component high in my opinion, would recommend again!
Thomas Shoemaker
6 years ago
They are reliable and resonable rate
Fantastic customer service and technician. No sales pressure tactics and great quality work performed. Would highly recommend.
Angie Pleatman
a year ago
Goodrich Gevaart
2 years ago
Did a great job and were very clear about what they were going to fix/clean and what our best bet was to keep it running. Very happy
Dawn Dagenbach
3 years ago
They were so helpful!! Took time explaining our system, that a different company installed that didn't even take time to explain it! Would highly recommend!!
We got our Hvac service appointment within a day, Mike the Technician was extremely thorough and knowledgeable; very professional! The furnace is running Great! Don’t put off getting a tune- up. We highly recommend Quality Comfort!!
Ryan and his team were fantastic and very well trained to take on any challenge. I reached out to Ryan for a tune up and cleaning and he had his team show up the very next day. They were very respectful and walked me through everything and gave me pointers to save money. They also cleaned my dryer vent and planned to clean my ducts but didn’t have the correct size hose. But no worries, Ryan ordered the correct hose that same day and I scheduled the rest of my cleaning.So I would highly recommend the Quality Comfort team for any job if you want skilled professionals and very polite and respectful people.
The technician arrived in a timely fashion, followed all COVID protocols, and completed my AC tune up. Great job!
Renee Anderson
6 months ago
I loved they're work quick clean and very professional.
Honest and professional.Got my servicing done, promptly,Very flexible with schedule and prompt service.Updated again on October 2017.Amazing customer service , owner cares about doing a good job.Air-conditioner installed and good workmanship.Update on May 28 2020.Had a small Maintenance issue on external ac unit.Company personnel did the repair quickly and free of charge.Still excellent 👍.Update February 26 2021!Company and people keep getting better!This is why I support local businesses!👍👍👍
Michael Hesterberg
a year ago
It was a pleasure to have a service company come to our home, be respectful and competent and do what they said. I appreciate their serivce and would recommend them
Quality comfort was great. When Ryan, one of the sales team, came to my house to give an estimate, he was very thorough and deliberate with the process. He explained everything very well and answered all of my questions. This was my 4th estimate and their cost came in so much lower than the others and I feel I'm getting higher quality equipment.UPDATE: Here we are after a year with the new equipment, and I couldn't be happier. Not only are my AC and furnace top quality, it's been a huge improvement from the previous equipment. The other thing that I've found is that Quality Comfort is good at letting you know when it's time for AC and furnace check ups and getting it scheduled for you. Every time I've had the check up, the techs have been super professional, knowledgeable and answer any questions you have.
We have used Quality Comfort Home Services for a few years now for repairs and maintenance. The guys are always professional, knowledgeable, and timely. They provide great communication and very friendly. Would recommend and we will use them again in the future.
Great experience; I would recommend their services to anyone looking for straightforward information and honest business practices.
Michelle Morrison
5 months ago
After getting a few estimates, Quality Comfort was hands down the best in terms of their level of care and pricing. They tested my pressure and water levels before recommending anything, and did not recommend anything I didn't need as an attempt to upsell. They were responsive, helpful, honest and performed high quality work with top quality equipment. I am recommending!
AC went out over the weekend, but a service tech (Todd) was able to come out first thing Monday. Todd was incredibly professional, explained the issues, and presented multiple options. Highly recommend.
Laura Bradford
7 months ago
Always pleased with the service from Quality Comfort Home Services! Highly recommend to anyone needing HVAC services!
Jessica Elliott
a year ago
The tech we had was Ken and he was verry professional and verry nice, and he did a great job considering how bad our ducts were, thank you again
Quality Comfort Home Services is now my go-to company for work on my HVAC and hot water systems. I have had multiple interactions with them recently and they have all been efficient, friendly, helpful, and effective. Most recently, we had a tankless water heater installed after our original tank sprung a leak. The team gave me excellent advice on which water system would work for us and ordered and installed the equipment quickly and efficiently. Our new water heater works great and the work completed is of high quality. I highly recommend Quality Comfort Home Services the next time you need an HVAC tune up or need a new appliance.
Awesome business! The technician was very knowledgeable.
Katie Silfies
4 years ago
Very professional and efficient.
Very nice guys and professional. Responsible pricing. Excellent service.
Linda Alexander
a year ago
The service man was prompt, very good communicator, easy to interact with, taking pictures before and afterwards, as well as answering any questions. He left the house in good order, and did his work in a timely fashion manner. Would definitely recommend.
Craig Honkomp
3 years ago
Great group of people. Corey was the lead on my job, and he did a spectacular job. He was a great listener, good communicator, kept me in the loop on what he was doing, emphasis on doing it the correct way, hard worker. Ryan was very good communicating too. Always kept their appointments, and showed up when they said they would. Price was competitive with other quotes.
The guys came in and got right to work. They were very polite and left the work area the way they found it
Arunender Singh
2 years ago
Great expierence with customer care . Jason & Josh provided the great service. They are very professional and shared good knowlkdge to forsee the problem. They came first time for AC tune-up . really a great expierence as a first time customer.
Thomas O’Donnell
3 years ago
I had a hot water tank fail on me last weekend - I called Ryan from Quality Comfort Home Services and received prompt, professional, exceptional service. My tank was replaced within 24 hours and the household was back up and running. I would recommend this organization to anyone having heating, cooling, plumbing issues, maintenance or installation needs.
Jennifer Brown
9 months ago
Josh was awesome. He explained everything that he was doing and how to help us in the future. Well use them for everything I can.
Kenneth was the representative that came to our house to clean the air ducts and he was AWESOME. He was professional, on time, polite and efficient with the work that we asked for. He even put on shoe coverings before he came in our house (not necessary to us, but that was appreciated) and he had a mask on as well. He was ready to get the job started. Kenneth took time to walk though the house with me and explained what he was going to accomplish. I even interrupted his work, so I could make my payment, because I had a work meeting to attend that would overlap when he would be finished. He also gave me some tips on keeping our HVAC system clean in the future as well. All around it was a fantastic experience and I would recommend this company and representative. Plan on using them in the future. Thank you!!
Had a water heater that needed replaced. From quote to the finished job the customer service was excellent. The quote was easy and when I had questions regarding what was quoted they responded quickly. The scheduling of the appointment was fast and worked within my timeframe. They texted that they were on the way about 30 minutes prior to arrival. The two Josh’s that replaced the water heater were super friendly, informative, and professional about their work. They answered all questions that I had and also provided a walk-through on how to work the water heater. The install was quicker than I expected and they left the area clean. I would highly recommend Quality Comfort Home Services.
Had dryer vent cleaned! Fast, Courteous and respectful of my floors. Would 100% use again.
Quality Comfort repaired our AC compressor; we trust them over and over to not price gouge us and give us an honest answer on our problem/issues with our AC.
The service was high quality! Both professionals were friendly, knowledgeable and took extra care to instruct me. When I need a plumber I’ll be calling them!
After issues with our old water heater we decided to upgrade to a tankless unit. Couldn’t be more pleased! The process was easy, they were on time, explained what needed done to convert to the new system, and took care of it quickly. They were very professional and kept the area clean!
Matthew Buechler
4 years ago
Always courteous, informative and helpful. Brian was amazing and I could tell that he was being my advocate and not a sales person. Highly recommended!
Alison Mahoney
10 months ago
We had a great experience. Good communication, Professional, timely and did a great job with our service!
Quality Comfort made getting a new HVAC system super easy and low-stress. Our old system went out unexpectedly in the heat of summer, and they were very quick to send someone out with options for us. The installation was fast and efficient and the installation team was fantastic! Would definitely recommend.
We had a wonderful experience. The employees were kind, courteous, and thoughtful in explaining what was wrong with our AC unit. The customer service from start to finish was excellent.
Kara Hohnecker
a year ago
Had a dryer vent installed in my basement. Easy to schedule and great communication throughout the entire process of quoting and actual install. Installers were professional and kept me very informed with what they were doing. Didn’t take long. They also caught and fixed a minor gas leak for me which I was unbelievably thankful for! Would use their services again and highly recommend.
Tech was prompt and friendly and professional. Job was quickly done. Suggested the options and accepted the request for repaid. Price was fine
Another superb service call from Quality Comfort, we have them check our mechanicals every spring and fall!
I am a Home inspector JW Property Inspection LLC and i use this service on my residence and a rental property. The were fast and efficient. Definitely would use them again.
They were very helpful and only replaced what was necessary. The charge was very reasonable.
Justin Newton
2 months ago
Our AC went out in the middle of a heat wave and they managed to get to me same-day. Great people.
On top of that their annual service contract is a better value than any of the other shops I could find.
Great! Very accommodating and quickly came to the home. Very helpful.
They have done great so far
Very impressed with Alex and his work cleaning out our air ducts on our new house. They knew exactly what to do and they were in and out in under three hours. We can breathe again in our new home and the smell is much better! Setting up an appointment was really easy with their online scheduling. There was great communication throughout the whole thing and no hidden fees. Looking forward to working with Quality Comfort more in the future!
Ashley Al-Mahafdh
8 months ago
Great experience. Professional and friendly.
Will definitely use again if needed.
Nathanael Carter
a year ago
Very helpful, informative, and professional.
tboy513 talon boy
a month ago
Great service. Cordial installers. When they left they took away all the leftover trash. Would recommend your company.
They did whole house duct cleaning. Ken was very professional. Took time to answer my questions and explained whole process. Even relocated the nest with the baby birds that was inside our bathroom vent to a nearby tree. Would definitely recommend.
Quality Comfortis a class act company. They showed us the problem and gave us great advice. They treated us like family. I highly recommend them
Mike Marshall II
3 years ago
Due to repair work, Quality removed our heating/ac, and water heater then reinstalled everything. Their work was good with good notification of arrival and the schedulers in the office were absolutely great to work with.
Professional and willing to listen to our needs and concerns when providing a quote.
Montgomery Milburn
4 years ago
Quality Comfort Heating & Cooling provides a great experience. The 2 service men that came to complete my project were friendly, professional, and quality. From my first call to the company to project completion, I was informed, confirmed, and treated extremely well. I am very happy with the work that was done and I would highly recommend this company to anyone who is looking for a high quality, family friendly company that cares about their work and clients. Thank you for a great experience!
Always quick to respond when I need them. Professional and polite staff.
Vonda Partin
9 months ago
Tech was friendly, helpful and seemed to really know her stuff. I’ve used this same company for many years and really like them. I trust them - and the prices have always seemed reasonable and quick to respond.
Lorie Fanning
2 years ago
Definitely recommend!
Molly Robertshaw
a year ago
Great experiences. I had them do a major project and then a simple servicing more recently and both were stellar.
Patricia Brockhoff
2 years ago
Excellent would use them again and am recommending them to friends and family yes
I recently worked with Quality Comfort to replace a very old water heater. They were great to work with throughout the process. The office was very responsive and prompt. Their estimate was clear, very competitive and simply structured (vs others with wide ranges and exclusions). The communication process leading up to the installation was straightforward, and the 2 techs who did the work were professional and efficient (they even managed to work through an unexpected neighborhood power-outage). I've been avoiding this project for a while, but I'm really happy to say that Quality made it is simple and painless. Check these guys out!
Susan M Robinson
a year ago
Repaired A/C unit
Got estimate for new furnace. Very professional, answered questions, gave us options to choose from for furnace that would fit our needs . Also financing options we could manage😊
Great help, and technician was very informative and friendly to helping us with our problems!
We had a whole house air scrubber installed in our HVAC system.
We love working with Quality Comfort for our HVAC needs. Always a professional and positive experience with their company.
Bryan Bellerjeau
3 years ago
Appreciate the prompt service and walking me through my system after fixing it. Nice job, definitely recommend.
Very impressed with Quality Comfort's commitment to providing a quality product and dedication to the Customer. The team did an excellent job from quote to install of my new AC unit and humidifier and for tune-up and repair of my existing furnace. Very professional service. Great home office support and scheduling to meet my needs. Willing to go the extra step to make sure the system works as intended.
We needed some HVAC duct work cleaned in a house we recently purchased. Service crew was professional, on time and friendly. Did a great job. Also liked the way they structure their pricing.
Professional, on time, knew what they were doing. Great service from contact to service. Highly recommend.
Our service tech Torri was personable, responsive and helpful! Our furnace had blown up, and they had Torri out same-day to assess and help us get on the books for a replacement. Mike came out and did a fantastic job getting us set up. Thank you again!
Nicholas altieri
4 years ago
On time, prices right, quality work.
.
They were able to send a technician to my home in a very timely fashion for a non-emergent but urgent issue. Their support staff was very friendly and thorough, and the technician (Josh) was on time, friendly, understood my issue and communicated the options for repair clearly to me. Pricing was very fair. Would definitely use their services again!
Matthew Masterson
a year ago
Had a plumber out to look at water heater that was not functioning. The plumber was friendly, detailed and very helpful.
Jeffrey Conyers
3 weeks ago
Josh was my technician. He’s always courteous and professional. The company is reputable and proactive in scheduling. I feel that I’m a valued customer and that my heating and cooling system are well cared for.
Excellent experience end to end. Front office, service technician, follow-up. They we superior end to end!. Took the time to walk us around the system, explaining everything. Showed us how to use the new programmable thermostat - everything. We are very happy and very grateful!
Phil Fankhauser
2 years ago
They were on time and very professional
Vijay Dhanraj
3 years ago
Hank Stallings
7 months ago
Estimate was fair and they shows up when promised. Looking forward to doing business with them.
Our furnace died at 6pm on Saturday night. I called 5 HVAC companies and they were the only ones that even attempted to come out. Others were “all booked up for emergency services” or required me to be in their “maintenance club” or something in order to come.Quality Comfort sent Josh out and he was great. Super friendly and worked quickly to fix our furnace. He also did not try to oversell me on a maintenance plan. Will definitely use them again. Thanks guys!!
Corey Hawthorne
a year ago
Quality Comfort Home Services is a great company that is very responsive and provides amazing customer service communication. The tech that came to my home was very informative, friendly and took precautions to keep my home clean as he performed the service. Their pricing is fair and a great value. I would certainly recommend them as I plan to use them again for future services.
Kory Chappell
4 months ago
Tech came out was professional, he was honest. Ended up being just my thermostat not being pushed completely into the wall that was sending a low signal to the furnace. He didn't try to lie to me. He gave me recommendations on other services no pressure. Gave me their Hero's Program pricing because I'm a veteran. I will be using them again and getting other services as well.
Ryan and his team do great work and communication is always very timely. They utilize technology and apps to enhance the overall customer experience a d are very transparent on the issues they find.
Hi called Sunday got me in Monday .My Freon was low Rich Kautz came out to fill it up very nice explained what he was doing . Did great job very nice and helpful will use him again .Hard to find good tech that like there job
Melody Cochran
3 years ago
Just moved into a townhouse that was empty for a while. Dryer vent is 25-30 ft up on the side of the house and was visibly clogged with something. Dave came out, prayed to Jesus and went right on up that ladder. He cleaned the vent, prayed some more, and cleaned up when he was done. Friendly and knowledgeable, Dave did a great job and was Brave enough to go that high to take care of it.
Josh did an outstanding job
josette davenport
4 months ago
Once again the work was great. Great help with our Cooling system. It's got is ready for the season. Quality Comfort Heating & Cooling Thanks again. We look forward to seeing you next season!!!
Jenny Villanueva
a year ago
Great work!
These gentlemen were beyond excellent. Were on time, very professional and explained everything. All the steps on the process were seamless and would highly recommend them.
Great job! Showed up on time as promised. Completed work quickly and efficiently.
Robert Goettke
2 years ago
Professional, knowledgeable, and very friendly! Explain everything she did and things she noticed with our system!!!
Christen Schenkenfelder
2 years ago
They did a great job installing a tankless hot water heater for us! Everyone was super nice and very willing to answer any questions that we had. Also very courteous of our house, as they wore shoe covers and masks. It was also super easy to schedule and appointment and their office staff couldn't be any nicer. We will now be using them for our home services!
Marv Miller
10 months ago
Prompt, courteous and professional. Planning to use them again.
Lakshmi Mahalingam
5 years ago
The staff over the phone and the tech were both very helpful, no complaints with the service, reasonably priced. Highly recommend!!
The staff at Quality Comfort are always professional and friendly. I have been using their services for 8 years and I have always been happy with the results.
They were courteous and professional. They explained all of the services and prices beforehand and there was no pressure to add any service. I will definitely keep them in mind for future services!
Quality Comfort Home Service is 10 out of 10. They were professional and organized. They were able to send one of their employees out within 24 hours of calling.Jason was phenomenal. He was very professional, intelligent, and taught me a lot about my HVAC. Being a first time homeowner, he shared so much helpful information.I highly recommend this company and Jason as the service guy!
Quality Comfort provides a fantastic service team. I highly recommend Josh Prowes. He was professional, arriving right on time, wearing a mask. He cleaned up any messes. He emailed me before and after pictures of my duct cleaning. I also appreciate the booking confirmation email that includes a picture of the technician.
Randy Summers
9 months ago
I needed my dryer vent cleaned as it was extremely clogged. They did a masterful job of cleaning and cleanup. Will use them for this annual task.
Mary Mcmannes
2 years ago
Best HVAC company in Cincy. I interviewed 8 companies before I chose Ryan's Quality Comfort for my new. A.C.. Professional installation, and their service people listen, give advice, and 100% honest. I'm in good hands whether summer or winter. Five stars. Excellence! Thank you. Mary McMannes
Friendly tech and did a great job.
Melissa Moll
3 months ago
I had my dryer vent cleaned before I got my new dryer. It was very clogged. Ryan did a great job. Spent a lot of time getting the air flowing.
Christopher Briggs
a year ago
Very professional and thorough. They did a great job on my vent cleaning and I couldn't be more satisfied.
My wife and I met Quality Comfort Home Services at the home show and made an appointment to look at our old water heater. I scheduled them to come out on my day off the following week. As luck would have it our water heater stopped working before our appointment date. I reached out to Dana and she was able to get us an estimate that day and install the water heater the next day. Great people and fair price for quality workmanship. I would highly recommend using them. It was very refreshing to have someone pick up the phone when I called and responded back to me in a timely manner. Thanks again for your quick response to our water heater needs.Dave R.
Ivan Dinev Ivanov
3 months ago
Excellent company, they did a great job at maintaining my HVAC system (heating and cooling). Highly recommended!
Heard about this company from posts on Facebook and I knew our furnace would need looked at, called this morning and they had a tech out to our house later this afternoon. Bryan was very helpful and fixed our problem very quickly, even with having to go pick up a part. Also I want to thank Dana who I spoke with on the phone, she was terrific to work with!! Will definitely recommend to my family and friends! Thank you!
Been using Ryan and his group for several years now and am totally confident in their ability to service my HVAC needs. Torri was the latest tech to tune up my ac and she was pleasant, professional and knowledgeable. No pressure tactics to purchase things I don’t need. Will continue to use Quality Comfort for all my HVAC needs.
Great experience. Josh was prompt, extremely transparent and informative, and was able to answer every question I had. He provided me with multiple options and gave me pros and cons for each. Was able to perform the service at the time of visit as well. They are also very sensitive to COVID and have policies in place to accommodate any concern (masks/gloves/shoe covers/distancing). Highly recommend.
We received a quote from Quality Home for a tankless water heater and staff was very knowledgeable and helpful in determining options for us.
Will also have exhaust fans replaced & ducted
Only used once. But called for appt and they were there the next day. All paperwork digital so did not even have to be there. Would recommend.
Carol Brandon
4 years ago
It is always such a pleasure to do business with Quality Comfort staff. They always so up on time, are clean and careful when they are in my home and take care of things efficiently and completely. They also answer questions and give little hints and suggestions about how to maintain things properly. I am totally satisfied and would and have recommended them to friends.
Absolutely the best in the business ... I’d highly recommend them to anyone ... call Ryan/Dana/Josh ... he provided incredible service...
Patricia VanDerzee
5 months ago
On time, friendly and went right to work.
very knowledgable technician. However, the repair service is way overpriced. Not going to recommend. The oem circuit board replacement costs 650+ where the actual part is only 1/4th of the price.
I called Quality Comfort and Dawn was able to work me in the same day. Jason arrived and diagnosed the problem quickly. The part I needed was obsolete, so he started calling supply houses to find it. The next day I received a call saying Jason found the part and would be out to install it. The entire process was quick and efficient from beginning to end. Dawn and Jason were great.
Gayatri Pestonjee
4 years ago
The technician arrived in time, and was courteous and also took the time to explain what he was doing. Would definitely recommend this company.
Niklas Hemlin
8 years ago
I have used Quality Comfort at least 5 times and would highly recommend their company. They are professional and offer quality people and service. I will not used anyone else.
Hank Kluznick
2 months ago
Timely, responsive, professional.
Jason was timely and professional. He let me know what the issue was with my AC unit, provided several options to fix it, and we chose the best course of action. 1.5 hours later, we have cold air flowing through the house once again. Would definitely recommend to others.
Kenneth did a fine job and was very informative and polite. He was honest and the price was fair.
Beth Carpenter
2 years ago
The polite and friendly tech arrived on time. She was knowledgeable and efficient. She had us up and running in no time. We now know who to call if our 20-year-old system struggles in the future. Thank you, Quality Comfort!
This past winter, we woke up in a cold house at 6:30am. We got online, booked an appointment for 8-9am and the tech arrived at 8:30. No one likes to spend money and service like that but it was reasonable. The cost was laid out before service was done and we had heat an hour later!Every time they service our units, they give us great feedback about things that are going well and things we can do to help prolong the life of our system. We know we are heading to need a new furnace/AC before too long but they continue to help us keep them working as long as possible while we pay off other things. Whenever work has been needed, they give us choices of what to do and do not try to upsell anything. Great experience every time! We have used them exclusively in 2 homes and have always been satisfied.
Thomas Knowles
a year ago
Ryan from Quality Comfort Home Service arrived on time, provided a thorough inspection and provided excellent service
David Lockhart
a year ago
Will Ammerman
3 months ago
Very professional, trustworthy company from office staff to technicians. Highly recommend!
Eleanor McDonald
4 years ago
The gentleman tech from Quality Comfort Heating and Cooling was very personable and he explained to me what he needed to do to resolve problem. Was done in no time at all. The cost of the repair didn't frighten me either.
They did a great job installing a new heating system. Super responsive and skilled with competitive pricing. They went above and beyond to ensure I was satisfied with the job. Highly recommended.
Great Company! We made an appointment to have our AC serviced and a new wall thermostat put in. Ryan arrived on time. He took the time to show me how to work the new thermostat. Ryan also informed us our AC unit was installed in 1995! Its an old unit. But at NO time did Ryan try to lead us to believe the unit was out dated and needed replaced. His honesty and professionalism was above and beyond. This is a great company!
Dani Parnell
10 months ago
I contacted Quality Comfort for a whole house duct cleaning. The Crew was awesome!!! Professional service techs who get the job done right!! I can already tell the difference in the air quality of my home.
The team at Quality Comfort is very knowledgeable and professional. We've used them for all of our heating, AC & water heater needs for the past few years. They've been able to fix our problems quickly and there pricing has always been very competitive. They strive at customer service, there technicians have always been on time, and remain committed to determining the problem before leaving. I would highly recommend Quality Comfort for your next heating & air problems!Services they've provided for us, include:– continued service with temperament issues– water heater replacement– gas furnace replacement– AC with heat pump replacement– electric air filter installation– humidifier installation
Amazing work. Fast and thorough as well as just being nice guys.
ChuckysSideChick
2 weeks ago
I have had nothing but great experience here! They are fast and efficient! Would recommend to anyone needing assistance!
Sixtus Jn marie
4 years ago
The Technician was very professional and knowledgeable he explained to me what he was doing and how I can improve my system performance.
They know what they are doing.
We had a new furnace installed about 1 year ago, and, despite a few technical glitches, Quality Comfort has been very responsive and very professional in their support. All the folks I've talked with have been wonderful, but Jason in particular has stood out, which is saying something!
Thanks!
Great work, quality people and satisfaction with the work completed!
Jenn Wintrow
8 months ago
Punctual, knowledgeable, friendly, and a great value. Highly recommend!
Chris and Ryan were really professional and I enjoyed dealing with them.
Anne Marie Newman
5 years ago
AC went out last night, they came out at noon today and it was fixed within 30 minutes. No upsell, full transparency in what they saw was going wrong, price was in-line with what we expected and were hoping for. They arrived earlier than committed to, as well. Couldn’t have been nicer. We’ll be calling them again for any future hVAC needs. Thank you!!
Timely, efficient, professional. Would absolutely use again.
Ashley Knollman
2 months ago
Arrived early. Checked on our A/C. Very professional. Have used in past and will continue to use them. Good communication.
Quality comfort did a amazing job installing a new furnace and air conditioning units. Our heat went out in a 20 degree week and they were able to take care of us ASAP. Clean up was great! Everyone start to finish has went out of there way to make this experience a good one. Very professional!
Ashley Chang
9 months ago
We contacted Quality Comfort Home Services to schedule a plumbing repair and a duct cleaning based on the positive Google reviews. After speaking with Kiara and working with Joshua H. for plumbing, we can see why the reviews are so great. Kiara was so friendly and helpful when scheduling our appointments. She even called on the morning of our appointment to let us know someone else canceled and gave us the option to move our plumbing appointment time from the afternoon to the morning instead. We had Joshua H. come out for our diagnostic and he was fantastic. Super friendly and easy to talk to. He was very thorough in what he was doing and talking through what he was seeing and gave best recommendations on our not so good situation. We really appreciated his transparency and just trying to find ways to help us to the best of his abilities. We really look forward to having him come back out to finish the job! After having such a positive experience so far, we're looking forward to our scheduled duct cleaning as well. Highly recommend using Quality Comfort Home Services and would highly recommend Joshua H. as your plumbing go to!
Pradeep Kumar
4 months ago
Very friendly and knowledgeable technicians and timely and professional service.
Craig Schlesinger
2 years ago
QC replaced a gas line which was poorly installed. They did so in a very professional manner. The lines are neat and clean with a proper shut off valve.
Georgia Nold
9 months ago
Joshua was prompt, thorough, knowledgeable and conscientious!
And very nice.
This is our third time using Quality Comfort Home for different jobs. Everyone has been fantastic and no issues after the work was done!
Highly recommend.
Very nice and helpful technicians.
Philicity Lindsay
a year ago
Blake Heinz
11 months ago
Weekend call, response within an hour. Able to fix same visit. Josh did great work, was very informative and professional.
Christy Lester
2 years ago
Technician was fast, on time and they are the most inexpensive of all companies around here for HVAC maintenance!
Linda Burgin
2 months ago
Super friendly and quick at what they do! Thank you.
Teresa Esterle
2 years ago
Great service, very attentive and worked with my schedule. Ryan was very knowledgeable and courteous. Thanks!
Deborah Ehling
a month ago
Did a great job cleaning my air vents
Both tech’s did a great job
Had great service today from Jason Chapman. Whole experience was great. Will definitely use again.
One of the most professional companies I've dealt with in a long time! I was able to book my appointment using a chat box on their website. It took just a few minutes! They had great availability and we scheduled an appointment within a few days. Josh, the technician who came out, could not have been any nicer. He showed up on time and got right to work. Very smooth process! Will hire them again!
Steve Barjaktarovich
2 years ago
The Technician Rich got here quickly on a Sunday. Was a little pricey but somewhat expected for Sunday visit. Thanks for getting our house cool again! Rick was very professional and did a great job.
Christine Bell
2 years ago
Melissa Bernstein
4 years ago
Excellent Service. Highly Recommend!
Got a personal phone call within five minutes of my inquiry through their website. I was able to schedule to get my dryer vent cleaned the following day. Ryan was punctual, polite and completed the job professionally and properly. Even took a look at my water heater and made suggestions for repair / replacement at no additional charge. I would definitely do business with Quality Comfort again! A great small business to support.
David Valentine
4 years ago
Persistently worked to resolve our dryer vent issue. Doing laundry now without worrying about dryer exhaust blockage! Well done!
Elaine Hoffman
5 months ago
Nice job Alex and Christian!All went as expected on our duct/vent cleaning. They took their time, did a thorough job and then cleaned up. Very informative and no high pressure sales while explaining their services...free estimates on plumbing sounds great! We will be using your company again in the future. Thank you!
Vondale Partin
4 years ago
The repairman was on time, knowlegeable, friendly and took time to answer questions. Ive used your company gor years and appreciate your honesty, quality workers and fair prices! Thank you!!
Kelly Renzenbrink
7 months ago
My husband and I are new to the home improvement game. Our contractor had Quality Comfort get into contact with us because we needed a reliable recommendation. We had a consultation with Ryan Hein and can’t say enough good things about him. He spent so much time answering our questions, even the ones un-related to HVAC. He explained components and all systems in a way that is easy to understand. Although we didn’t get any other quotes, friends and family have been surprised about the affordability of our future AC/furnace install. We appreciate Ryan’s caring attitude, transparency, and are looking forward to working with Quality Comfort for all of our future HVAC needs!!! <= this was from our first introduction back in June 2022 I didn’t realize it never posted!7 months later, Nathan came by for a check up of our furnace. Super respectful, friendly, and easy to work with! We love being members and having a relationship with this company. THANK YOU for making our home maintenance a stress free experience!!!
Randal Schuerman
3 years ago
Great job as usual! !!!!
Ryan, Josh Dana and Erin are the best. Great prices and even better service. When our hot water heater went out with a new born in the house Ryan and josh personally came out that day and had hot water for us by lunch time.
Joelyn Brenneman
a year ago
Our business has an old boiler system. I called and They were able to send their only serviceman who works on these furnaces the next day. The unit was rebuilt within a week and we were back with heat. Thank goodness it hasn’t gotten too cold yet for October. Service was professional and the cost was exactly as estimated. I would definitely call again.
Jazmin Alvarez
a month ago
I had a difficult time since last year trying to figure out what was wrong with my AC, I had spent countless amount of money with Apollo before deciding to look for a different company. I ran into Quality Comfort Services. They came out and ran a test that we were under the assumption that worked. The following year, this year, we had let them know the problem still persisted and the came out to look at it again, after a couple trials of trying things out they finally figured it out! We only ended up paying for the service this year and last year was basically a maintenance fee. I am so happy I found this company, they know what they are doing and are not trying to add more money to a bill.
Molly Hendricks
9 months ago
They are amazing! From making the appointment to the service employees. They are knowledgeable, friendly, affordable, on time, but most important is I trust them!
Heidi Nedderman
2 years ago
Quality Comfort is the way to go! I was able to get an appointment really fast and everything went great!
Rhonda Stuart
10 months ago
Had ductwork cleaned. Having been stood up by two other companies, my bar was low. Basically, I just needed someone to show up. They came, were on time, and cleaned the ducts and furnace filter. House is being rehabbed, and they gave additional pointers on what to do going forward.
Kaye Stallman
2 years ago
I got an appointment the next day. Both the office lady and the tech were super nice. I am very happy with the dryer vent cleaning. I will use them again for other services! 😊
Toniera’s Life
2 years ago
Great service!
Quality Comfort Heating & Cooling are excellent!!! They are highly trained, personable and polite people and always on time!! We have had great experience with them for over 5 years!!! We would highly recommend them!
Overall happy with the experience. I wish the dryer vent cleaning included cleaning out the front of the dryer (I’ve had a different company include that in the service) but it wasn’t too much of a hassle to do that myself after they cleaned the vent out. Dryer working much better now.
Professional, responsive and affordable!!Used them many times in the past and have never had a negative experience with their service and quick response time!I highly recommend them for all of the services they offer.
David McMillen
6 years ago
We've been using them for a few years, and the service is always top notch! They arrive when they way they will, and the techs always call me before they get there.In addition, the techs are always polite, and respectful, and great help.We use their yearly service, so they call me to schedule the spring and fall tune-ups, and we plan on using Quality comfort for many years to come.
Thank you so much to Ryan and the whole team at Quality Comfort. I would highly recommend them. Top notch service, friendly, on time and knowledgeable. Thank you!
Braden Hasselbeck
4 years ago
Ryan and his team do great work! Highly recommend!
Rosa and Juan Molina
2 years ago
The service was performed by Joshua. The visit was cordial and effective. Joshua did a great job!
Milton “walleye” Lee
a year ago
Very satisfied with timely service and repair of a busted pipe on main drain stack that was heavily leaking water.
Extremely quick to respond. Scott, our guy was very professional and thorough. The prices were very reasonable
Always on time, professional. Emails are great as they highlight everything about the system, highly recommend them.
The guy coming to clean the duct did very good job, he also answered our question. Very professional. I would like to recommend this company!
Jay Bradford
3 months ago
Erin who answered the phone was very friendly and was able to have Lane (service tech) out to my house within a couple hours. Lane was on time, very professional and explained what my issue was within 15minutes. Looked over the rest of my system and all was well. I appreciate the quick service and results! I would recommend for all HVAC service or replacement.
jean sterling
11 months ago
Joshua Howell and Kayla Vermillon were very helpful
They are very responsive, honest and fair. The family feel of their business caries over into the service they provide. They know you by name and treat you as a friend or family member.
Josh did a great job. He was in and out quickly. He was very nice and explained things so I could understand. He was honest about what should be done and I didn’t feel pressured. I was very confident with him.
Elvis & Dennis Nail & Peyton
3 years ago
I have used QCHS for several years and couldn't be happier. Josh and Ryan are honest and upfront people. Wish other companies would follow these guys footsteps.
I cannot say enough good things about Quality Comfort! They were extremely responsive, efficient and affordable in installing our new whole home humidifier. Torri was professional, friendly, and knowledgeable. I have never had such a positive experience with an HVAC company, but I will definitely be keeping them in mind for all future HVAC repairs and improvements.
fair pricing and high quality service as always.
The men who were at our house were great. I will use you again.
Julie Roberts
2 years ago
Wonderful company and service! You know they put a lot of time and effort into making sure their clients are happy and satisfied through the value-added touches that sets them apart from their competition.
Richard Robinson
7 months ago
Strange smell from furnace
Perry Palmer
7 months ago
Good Techs, showed on time, explained the procedure. Wore booties, cleaned up after themselves .
George Wharton
2 years ago
The service technician did a great job cleaning the dryer vent.
Friendly and knowledgeable staff. Thank you!
Lindsey Powell
3 years ago
Great service, the men were very respectful and nice. They installed a new furnace at a great price.
I had my dryer vent cleaned! Price was reasonable and Dave was very honest and a nice guy!! He did a very thorough job!! I would highly reccomend Quality comfort !!
Jessica Nethers
3 years ago
We have had Quality Comfort come to our house a couple of times and have always had a good experience. They don't try to oversell us on anything, but they've been very honest about any issues they see. We'll continue to use them for tune ups and when our furnace finally bites the dust, we'll be using them to install a new one.
Melissa Hagan
4 years ago
Josh was very nice.Explained everything and answered all my questions.Would highly recommend.
Great service! Upfront pricing, arrived on time, very polite, explained everything he was doing, did a great job, and finished on time. Will have them back to clean the duct work and dryer vent again!
Torri was thorough and professional. Response time was less than 24 hours.
Jason was the tech who came to perform yearly maintenance. He was very professional and able to address all our HVAC needs. He did a great job and answered all of our questions. Highly recommend!
I've been using Quality Comfort since buying my house, and they have been great throughout the years. Great service, and all of their service people are incredibly knowledgeable, and extremely helpful. When I've had questions about our humidifier, they have spent extra time to go through how it works, and show me the inner workings of the appliance. I can't recommend them enough.
The only reason I have not used them yet is cause the system for my Homes Sq footage has not been released from the distributor. But plan to hire them when it’s released.
Molly Bortz-Druffel
10 months ago
The serviceman we had was excellent. Very professional and personable. Cleaned up. On time. We will definitely call again.
Gavin Albrecht
2 years ago
They were prompt and professional. They did a fantastic job and I would definitely use their company again!
Suzanne Carter
a year ago
Mike was an excellent technician, very professional and did very good work. I will continue to use quality comfort home services from now on. Highly recommend.
Barbara J Keefe
2 years ago
I chose this business after a Google search for services available in my area and after reading positive reviews. My request for service was scheduled online the same day and Erin called to confirm the appointment and again to say when the tech was on his way. I also received a text with the tech’s info, qualifications, and pic. Josh arrived as planned, explained the work to be done and was efficient and professional. I recommend this company and will use them for their multiple various services in the future. 😊 Thank you!
They were booked 2 months out but their waiting list is real. Got in, in 2 weeks. The only disappointment, the disinfectant they use has a scent.
Karley Obermeyer
6 days ago
Very pleased with the whole experience with Quality Comfort! From scheduling to the completed work, everyone was very professional and courteous. Job was completed quickly and efficiently, so happy to have our shower working again!
Ryan has given an estimate to install HVAC in my building.He has been prompt in answering any questions I have asked concerning his bid for the work .He was on time for his appointment and has been through in his responses.I will be happy to work with him.
There were great, quick, personable and really understanding. They worked with me to help pay for everything after the problem ended up being much worst than we had hoped.
They responded in short notice to a potential gas leak in my furnace and worked with my hectic schedule. The technician, Jason was informative and helpful. He identified the problem (not a gas leak as I thought) quickly and put my mind at ease. Overall, a very professional and positive experience. Not expensive either.
Eric Skidmore
2 years ago
Our service tech Jason was really helpful and knowledgeable. Did infrared heat scans on our walls to show where we could use more insulation and gave us ideas and options of some things we could do to improve comfort. Really a good experience and thorough preventive maintenance checkup.
Clean dryer vent. Ken was excellent and very professional. He explained what he was doing and was very efficient. We booked a house duct cleaning service with him.
They did an awesome job. Very professional. Explained everything and answered every question we had. The technician was on time and extremely nice and easy to work with. Will definitely be a return customer.
Shannon Burton
a year ago
They are simply the most professional HVAC company Ive ever used. I used to just call someone I knew, but their prices are so reasonable, and they really know what they're doing. They didn't charge me just to come out like most companies, everyone who answers the phone is super nice and I just love working with them. They even sent a text with a picture of the person coming. The tech who came out was great too. Definitely a pleasure.
Amanda Larkin
4 weeks ago
Fast and polite. AC is fixed! Thank you QC!
Excellent customer service from the Dana in the front office to Rich who serviced my boiler. Rich was very professional and methodical in solving a problem that other contractors couldn't. He took a conservative approach that not only solved the problem but ended up costing me a lot less. I would highly recommend this company.
Narasimha Bhogireddy
2 years ago
EXCELLENT SERVICE FROM TECHNICIANS & SCHEDULING DEPARTMENT.
Mike Richardson
9 months ago
Quality Comfort has helped with my HVAC needs for years! Love them, their service and what they stand for. I had them come out and put in a new Hot Water Heaters, and same great service! Price was very very competitive too.
Norman SHERRILL
3 years ago
Josh Buergermeier did a remarkable job of quickly assessing my air conditioning unit and restoring it back perfect operating condition. His outstanding customer service personifies the highest degree of professionalism, care, friendliness and customer satisfaction. I highly recommend Quality Comfort Home Services; not for their fair and reasonable pricing, but for hiring the cream of the crop technicians who deliver state of the art customer service.Thank You, Norman Sherrill
AC went out then we lost power for 2 days, finally able to call them on a Wed morning. Agent on the phone was helpful, made some suggestions to avoid condenser freezing up and got a technician out around lunchtime. Very prompt service, Ray came out and diagnosed the issue, he was very courteous and informative on the problem and fix.
Ryan Kerchief
6 months ago
Highly recommend. Very professional, friendly and knowledgeable. Will definitely use them again.
As far as I know, they are the no 1 HVAC contractor in Cincinnati area.
Really appreciated the air duct cleaning service provided. So much so that I called them again when I had a water heater problem just a few days later. Highly recommend.
From the start, the receptionists and owners were very thorough answering all my questions. The company's website was especially helpful. There was nothing hidden. I especially love the price.The blow of the furnace is not as forceful and the heat is not as hot at lower temperatures .but I am happy to have a new furnace as mine was installed in 19 65. It was old but it was a faithful Workhorse!I'll have to see how he does when the weather really gets cold is that will be the ultimate test!
Price gouging for a simple problem. Took two entire hours to fix something that should have taken 10 minutes. No reputable business will ask for FREE ADVERTISING by Placing a SIGN IN YOUR YARD. Beware!
Great company. Fair on price, professional and always on time. I highly recommend them.
Thomas Ridenour
2 years ago
Great company from initial phone call to finished product. Respectful of my house, very informational, and kept me in the loop. Gave me options and did a great job! Would 110% recommend this company for any of your HVAC needs.
Kenneth was our technician yesterday and he did a superb job. He was polite, professional and answered all of our questions. The difference the cleaning made is night and day!
They were great! I had a clogged shower drain and Josh Howell was fantastic! He had the clogged fixed in 15 minutes and I couldn't be happier with the results! Josh was professional and knew what to do! I'll for sure use them again!
These guys are very professional and I would recommend them to a friend or family member any time. I believe the pricing was very affordable and the work that was done was exceptional.
As Total Care Club Members, Jason came to our home for our annual winter tune up. He did a great job educating me about my boiler! The best part was that he explained why it was a good idea for us to lower the temperature of the system and how that simple change will save us money in the long run and help keep our system quieter. TCC is the best value in the industry and I am glad we are Quality Comfort customers!
Michael Oleszkiewicz
3 days ago
Air duct cleaning was well worth it! Workers were very professional. 10/10 would use again.
Very professional. Josh was super friendly and explained everything he was doing in a manner that I could understand. He fixed our ac and was honest. 10 out 0f 10 am actively recommending.
We had a 25 year old 50 gallon water heater that wasn’t performing well and not meeting my family’s needs. Quality Comfort came out and quoted a tankless water heater(endless hot water). From the first communication from the QCHS team, to the quote, all the way to the install was an excellent experience. Tankless is the way to go and is amazing! I’m both impressed with the unit Quality Comfort installed as well as the service/promptness we received. A++++ experience in my book. I highly recommend this company and will continue to use them for any of our HVAC/plumbing needs.
Tom Wickemeier
3 years ago
Great service and great people
Got a new furnace and AC from Quality. I called them after initially calling Thomas & Galbraith and thinking that their quote was pretty high. Quality quoted me a significantly lower price than T&G while installing better equipment. Highly recommend.
I recently purchased a house with an old HVAC system. The AC froze up and I needed help understanding and resolving the problem. Ryan and the Quality Comfort team were great to work with. Ryan helped me understand the problem and make some adjustments to keep the system working properly. I really didn't want to spend the money right now for a new condenser if the old one would work throughout this summer. Ryan made this a priority and didn't try to sell me a new system that I didn't need quite yet. Ryan serviced the system and gave me some tips to keep it running properly. I've found my HVAC company and will definitely be using Quality Comfort for all my HVAC needs and especially when its time to upgrade the system. Thank you Quality Comfort!
Byron Robbins
3 years ago
When I explained to Josh the air quality issues I've been having, he recommended installing a UV air purifier to my HVAC. It was expensive, but you get what you pay for. The thing works wonders. Not only does the air in my house feel pure and good to breathe, but the old house smell is completely gone! I felt confident that it would improve the air quality, but I'll admit I was a little skeptical about the odor control. It's really an amazing product.On top of the great service, Quality Comfort's communication has been nothing but pleasant. They are always kind, professional and responsive. I will use them again in the future.
Kyle Wilkinson
3 years ago
We were ignored by several companies before we found these folks. The who process was great. The tech was a great guy. He advised us honestly as to what our system needed, and didn't try to sell us a band-aid. We went ahead and purchased the maintenance program based on our experience with the company. Keep up the good work folks!
They did a great job at a good price and are reliable
Joshua did an excellent job on our plumbing leak repair! He was incredibly professional and knowledgeable. We will definitely use his services again!
Linda Kohlhepp
4 years ago
Thank You for providing such great SERVICE of our new Furnace and A/C units!! We have peace of mind as well as comfort. Continued Success!
Laura K Waligorski
2 years ago
Ecstatic to find this great local company!Will call only them for any heat/ac/ plumbing issues! We needed an entirely new furnace last week and got set up with it in one day with very reasonable financing available!From start to finish everyone we met was knowledgeable, helpful and fast!Offered us space heaters at the beginning and even got a box of Cookies for our little ones from them a week later! Amazing company!
Needed to have my AC recharged. Also it apparently needed cleaning as there was a blanket of build up. Had just recently bought the house. It was a bit pricy but that is due to the age of the unit. Discussed with the tech that came out on site exactly what we would expect and be delivered. Of course tried to upsell is a little bit that is to be expected with an aged system. Will definitely use them again and potentially use them when it comes time to replace the unit.
valessia walker
3 years ago
Professional, Prompt. The man was kind and knowledgable.
Adam Neises
11 months ago
Had an issue with AC unit freezing on a 1.5 year old system they installed. Tech was able to come out that day and diagnose and fix the issue (loose fitting and recharged the coolant).
Chris Lineback
2 years ago
Received service the same day I called. Tori was very knowledgeable and quick to get our AC back up and running again. Highly recommend!
Catalina Bedoya
2 years ago
The rep who came to perform the Heat pump tune up was cordial, informative and did a great job !
Alana Jenkins
2 years ago
After not having a/c for two days, we were relieved to have Quality Comfort come out & fix our unit. Our technician, Ryan, found the issue rather quickly and took less than an hour. He did a great job fixing our unit, was very knowledgeable and a friendly person.We're newer homeowners and if it wasn't for him, we wouldn't have discovered our furnace has a top of the line filter that we never use. We didn't know what it was when we bought the house, so we left it aside on the furnace and when he checked on it during his visit, that's when he saw it and told me about it. He didn't have to go out of his way to do that, but he did and that says a lot about why they're well-renowned locally. Since then, we've done more tune-ups and plan to do other services with them.We're glad to have found a great, local place to take care of our heating & cooling from now on. I highly recommend them!
Knowledgeable, professional, dependable.
I asked for a bid and they were willing to set up an appointment and actually showed up. Josh reviewed current systems and went over estimate. He was willing to answer all my questions. Cory was the installer and he kept me informed of their progress. He found a problem on the humidifier that 3 other companies did not. Both men gave me information about options for air filters, which would be better to enhance air flow. Cory was patient reviewing and setting up the new thermostat. Area was left clean when work was complete. I have recommended them to others.
Was very friendly and efficient while most companies would not do mobile home they did very much appreciated.
Brianna Powell
a month ago
The expert who came out to our house was thorough and explained everything in great detail. I LOVE quality comforts.
Ryan came out and was very helpful as we tried to figure out our AC/HVAC situation. I definitely recommend them to anyone who is looking to get theirs replaced - they will definitely take good care of you!
Very helpful, knowledgeable. Could actually answer my questions.
Chris Dandoy
2 months ago
prompt and thorough. This is the best business in cincinnati!
Chris Larkins
4 years ago
Very professional, friendly and timely! Highly recommend, totally trust.
My husband, son and I were extremely appreciative of Ryan coming to our house and then to my daughters house to help us with our air conditioners! He was pleasant, knowledgeable and explained everything! Thank you!!!
Michael P is the best! So great and knowledgeable.
A thorough job well done.
EDIT: Original Review Below, The company did eventually change the charge to those advertised on the website. I can understand the confusion, as it's definitely kind of confusion how the city gets away listing it at the square footage it does (especially since it's not). However, the service just isn't worthwhile. I would rate them a 5 star for their other service, but the vent cleaning is a 1 star.Charged $1000 for duct cleaning service. I have two systems servicing about 2400 sqft and was shocked at the price. I would find someone else if you need your ducts clean. The company does have some good fairly priced services. Tune ups and system checks have been wonderful with the technicians going beyond expectations.Changing my review to 1 star as I have the appraisal listing the exact square footage of the home (that's ducted and counts as finished) and I was quoted one price and then they charged me another. They said they have me on a recorded line but can't provide that of course.
My water heater needed to be replaced, and they were able to install it efficiently and great quality or work
Elaine Hoffman
2 months ago
Great service. Very knowledgeable! Fixed our plumbing problem and the warranty is great!
Robyn Westendorf
a year ago
Great service. Ken and Steve very professional
I came home and my house was at 90 degrees , I called Quality Comfort and they were there within an hour. Josh explained what needed to be done and we were resting comfortably a few hours later . I highly recommend Josh and Quality Comfort for any of your heating and cooling needs
Molly McClarnon
10 months ago
Quality Comfort is a great company to work with. Easy to get in touch with, send trustworthy employees quickly who do a great job.
Richard Ramirez
a year ago
Michelle Parrish
2 years ago
Dryer vent clean out
Joe Matkowski
4 years ago
I received a timely service call along with email and text confirmation. Josh provided an assessment and a remedy, very knowledgeable. Quality Comfort offers a great service to the homeowner.
Chad Gilbert
10 years ago
I had an issue with my Air Conditioner during the beginning of the summer and I was referred to Ryan at Quality Comfort Heating & Air Conditioning. He did an awesome job! He came out to look at my AC unit the same day to identify the problem. He had me up and running the next day and for a lot less than the some other Air Conditioner repair companies. Thanks again Ryan!
Josh and Jason responded to my home to fix a loose wire, and ended up going above and beyond to look at my furnace and AC and identify and fix problem that I didn't even know about. Now my 20+ yr old AC is cooling my house like new! I've had people over to fix it for yrs, and they've never been able to make it run beyond cooling my house to 78 degrees in the heat. Its 70 degrees in my house in the heat now! I'm so happy they sent them out!
Phillip Brantley
a year ago
I live in the state of Florida and own Advance Air Conditioning and Heat for 23 yrs. My daughter owns a home in Cincinnati at 3928 Delmar ave Zip 45211. MICHAEL FRITTS was the technician and he went the extra mile to do a repair which was reasonably priced compared to the 1st company I called that said her Heat Ex changer was bad and wanted $2,800 to replace inside furnace. This company worked together like a team and found the problem, I will be using this company again in the future. Thank You Micheal for the professional Job!!
Mackenzie Davis
a year ago
Came out within a few hours and very quick service! Reasonably priced, friendly, and helpful. I reached out to them after seeing a neighbor’s review of them. Will be using them again for routine maintenance
Right on time, and very professional. I asked a plethora of questions about my HVAC systems, and got what I think are very valuable and knowledgeable answers on my specific situation. The guy I used for 25 plus years recently sold his business and retired, and I searched for a new company. I will be doing all my future HVAC business with Quality Comfort.
Colin Bischoff
4 years ago
They did a thorough job and gave me an honest assessment about the condition of my heating/cooling system, recommended maintenance, etc.
We've used this company many times, always satisfied. Great people
Easy to schedule, on time, friendly and knowledgeable plumber and job well done.
I’ve used them for years and they’re phenomenal
Nick Berndsen
3 years ago
Ryan and Kerry were great! They went above and beyond providing a cost effective and efficient soultion to a boiler issue I had in a multi unit property. Kerry's level of knowledgeable is second to none, he provided a breakdown of the issue with all the insight needed to make an informed decision. Removal and installation was handled in a efficient and professional manner!
Josh came out this morning and repaired our AC. He was very professional and prompt, we appreciate his help. Quality Comfort is our go to for HVAC services.
Very professional and prompt service. I have used them for HVAC as well as plumbing services and have had amazing service.
Did a complete job from top to bottom. They charge for the square footage of your house and not the amount of ducts you have which is nice. The price on the website is the price you pay. NO SURPRISES! Will be calling again in the future for HVAC work.
I got home to my thermostat reading 37 degrees after being away for a few days and I needed help in a hurry. A google search turned up several companies and after calling 2 who couldn't make it out until the next day, I gave Quality Comfort Home Services a call. The representative was empathetic to my situation and called the technician who was already out to see if he could fit me in. He could, and he was there within the hour. He was great, got my unit working and answered all of my questions. I will definitely be using Quality Comfort Home Services again and would highly recommend them!
Adrianna Hartmann
4 years ago
Quality Comfort has been servicing the HVAC units in my home for the past several years, including replacement of both our AC units in 2017. They offer honest and quality services, along with top notch customer service. I sit on the board of a non-profit, and recently reached out to Quality Comfort to see if they'd be willing to donate some time & service to ensure our building, a location we moved to urgently following a devastating fire, was ready for winter. They happily obliged. We are so grateful, and have peace of mind knowing we won't be dealing with frozen pipes this winter, thanks to Quality Comfort!
Jeremy Starry
6 months ago
Extremely professional and informative technicians. Scheduling by phone was easy with a quick turn around for an appointment date.
Great professional friendly service.
christy sullivan
2 years ago
I have had them for many years and it has always been great friendly service. I recommend them.
We love Quality Comfort! We never have to wait for someone to come out. Their staff is so polite and great at explaining things to us. Their prices were better than we expected and I never feel like they are upselling us. We had issues with our upstairs being too hot and while they could have just insisted on us buying fans to force more air through the vents, they sent out one of their experts that showed us how to adjust our airflow in winter and summer to keep our 2nd floor comfortable all year round.
Torri was very helpful with diagnosing the problem and offering affordable solutions.
Jon Heimsness
5 months ago
They always exceeds my expectations.....this leak was on a 70+ year old faucet....Caleb pulled off a miracle in my opinion
Great experience over all. Price friendly, friendly staff and we are considering to use QCH&C again. Professionally done, technician went beyond of his service description to help out and get cleaning done. We got done a duct cleaning on the house. Good job. Tony Sneler
Eric Glassford
3 years ago
Had to replace a 25 year old furnace and decided to also upgrade/replace 20+ year old A/C unit. Josh was excellent at explaining what he recommended, why he recommended it, and what Quality Comfort had to offer. He did not seem to be selling me products, but rather gave his honest opinion of what he thought was best for my house. This is a smaller, word of mouth company that has earned all these positive reviews.In terms of pricing, they are very competitive. One draw back was financing is limited - decided to finance on my own through bank.On the day of install, Brian and Nick (installers) were professional and did a fantastic job getting it all gutted and installed in one day. Brian even took the time to show me some cracking inside the furnace that would eventually started leaking carbon monoxide into the basement.Overall, very positive experience and highly recommend for an HVAC replacement/installation.
Lindsay Dane
6 months ago
Quality Comfort's team has been outstanding. We've had them here to clean our AC, furnance tune-up, installation of a whole house humidifier, and duct cleaning. They are consistently on time, professional, informative, and trustworthy. We called a few days ago and they fit us in right away. Nate & Ken were outstanding. They are branded like a big name, corporate company, which can sometimes be intimidating. That's not them at all. Their prices are reasonable, quality is great, it's like working with a small family owned business. We're now setup on a yearly maintenance account and will have them out a couple times to make sure our systems are running efficiently and clean! Thanks QC !
Melissa Meece
2 years ago
Very knowledgeable in giving us advice on what we needed for our home.
Joseph Lopinto
6 years ago
Very professional and very fairly priced
Kevin Kolthoff
3 months ago
Nate was great. I had an air conditioning check up. Nate was friendly and offered me to stay downstairs and watch him and ask any questions while he cleaned the unit. Great company been using them for many years.
24hrstickers 24hrstickers
3 years ago
I had a issue with my air condition Called them and they came out right away and fixed the issue with no problem. The tech was nice and knew what to do after inspecting my unit. Would recommend 100%. Thank again for helping out it was a hot summer :)
Technician was prompt, informative and courteous. Quality, honest company!
We’ve used Quality Comfort for a few different things around the house and each time they have been great! The biggest project we had was installing a new return on our first floor. The duct work looks great and is now moving much more air than it was, huge improvement! Highly recommend the services they offer.
They did a wonderful job, were punctual, inexpensive, and honest!
Michael Moeller
6 months ago
Good communication throughout the repair process. Nate our tech was very friendly, knowledgeable, and quick to find the issues. They came out on a weekend, did not have the exact part but used a different part to get us up and running till they returned on Monday with the exact part. Whats it worth to have someone come out in minus wind chill to make sure you had heat untill the first business day, for us alot. The pricing was fair and I ended up buying a maintenance contract from them. My experience was good.
Mike T. Jorgensen
2 months ago
These guys are awesome! I had a mini split installed by them in 2020. This year some birds nested in my siding at the opening for the mini split. I called them for help, expecting to pay extra. Instead they sent someone out for free.The technician came out and discovered that the baby birds inside the wall were too small to fly away and offered to come back again in a few weeks. I was blown away by the offer and grateful I didn't have to choose between a free repair and a wall full of dead birds!
Randall and Angela Simon
4 years ago
Very clean easy to work with. Very fast no extra charges
Today Jason Chapman came out for a tune up of my furnace. He was very knowledgeable and had the patience to explain everything to me as he was performing his tasks. The process was easy and seamless, I definitely will ask Quality Comfort Home Services to send him also for future tune-ups and interventions.
Ryan came out quickly to confirm that our frnace was working well and water was hot. Thanks!
I had used One Hour whom tried to swindle me. Quality Comforts came out right away for a second look and found nothing wrong with my furnace. True professionals, prompt, and great to work with with.
Still deciding on work to be done but I will definitely use them if I proceed
I called Home Comfort to get my dryer vent cleaned prior to installation of a new dryer. They re-arranged their schedule to provide a same day appointment.Outstanding service, knowledgeable technician and overall a job well done! I will 100% use this company again.
Garrett Snyder
2 years ago
We worked with Quality Comfort after seeing their fantastic reviews. They delivered a great product at a great price. The installation staff was professional. We live in an old cape cod house and the window AC unit did not cut it. We had both bedrooms equipped with mini-split heads and now the rooms are cooled and comfortable.
Frank Underwood
4 years ago
Great company does it right. Thank you!!!
Great place to do business with.
Jonathan Jones
a year ago
Had Ryan come out and give an estimate. Good guy, very professional and took the time to explain the process. I would recommend their service to anyone.
Ryan came out to the house and couldn’t have been nicer or more professional. He showed me exactly what went wrong with my old system. Gave me some options on what could be done. Didn’t try to sell me on anything I didn’t need.The ladies that answer the phones/dispatch/schedule/etc also couldn’t have been nicer or more professional. Very accommodating.I wasn’t home when the installation crew came out (my wife was) but she was happy with them. They did the job within the estimated time given. Maybe even a little less.I waited a little while to give this review so I could see how well the new AC worked, if they would do a follow up, etc. So now that it’s been installed for almost two weeks I would say job well done by a great company.If you have any HVAC issues I would highly recommend reaching out to Quality Comfort Home Services. Plus, it’s always nice to support local, independent businesses.
Angela Tuttle
3 years ago
My experience with Quality Comfort Heating was a great one! Our hot water heater went out the day we moved into a new home. I called a few places to get quotes and Ryan was very responsive and was about to come and replace our water heater the next day! Not to mention he also quoted us almost $300 less than every other company. You won’t be disappointed if you go choose this company.
I was impressed by the positive reviews and good reputation of this company when I selected them to do our duct cleaning. There were less expensive options but I really thought it would be worth the cost. Unfortunately, I do not think I would choose this company again. I was assured when booking that the tech would be wearing full PPE due to covid precautions, which he was not for much of the visit and was coughing in our home. However, the customer service rep I spoke to about it after was very understanding and apologetic. I am also not sure the work done was thorough and worth the high cost. There was visible dirt left in the ducts. The company kindly offered to send another tech back out but after the first experience, I was not comfortable letting another person in our house due to high risk family members. Judging by all the great reviews, maybe it was just one bad experience.
Jennifer Klafter
2 years ago
Very pleased with estimate as company was careful to include different options since we were trying to save money. Phone receptionist friendly and easy to work with. Text updates when workers were on their way were very nice. Workers themselves were polite and conscientious. It was important to them that the work was done correctly and well. Didn’t just take money to clean ducts and do it while they were there. Specifically told me to wait until all the work was done in the house so it would be really clean for move in. So far everything they installed seems to be working!
We were very happy with this service. The techs were very professional and answered all our questions while providing good advice. Would highly recommend this service.
The best service experience that I have had. Kerry Curtin was my service tech. He was extremely knowledgeable and detailed in performing service. He answered any questions that I had and paid close attention to do the work neatly.
UPDATE - very unhappy with my experience with Quality Comfort. The repairman swore everything was in order yesterday by the time he left, but we had another night of VERY COLD temperatures! He did not fix the problem at all! I won’t use this company again.
Melinda Taylor
a year ago
Ken and Christian came out to investigate our dryer vent; our clothes and towels weren’t drying properly even after a previous cleaning by another company. They spent a long time trying to figure out the problem, and were very polite and professional. I would use them again.
The work was not done correctly, and them they tried to charge me hundreds of dollars to make it right. In the end, I had to have the work reversed and didn't get what I paid for. The office manager acted like it was my fault and basically said they didn't want to do business with me again. Well, do you really think I would have anyway! It was just adding insult to injury. The real blame here should lie with the lead of the sales crew that did the initial work incorrectly and over-promised. What the lady managing the office did was an entirely different thing. She was unbelievably unprofessional. Please note that the service technician was amazing. He is not part of the sales crew.
Extremely knowledgeable and friendly! The team that came out to my home was friendly, respectful and efficient. I would definitely recommend Quality Comfort Heating and Cooling to anyone looking for great service and pleasant staff.
Amy Osterfeld
4 years ago
Wonderful experience! Professional employees and technicians(& very patient) 😉!! Will definitely recommend and use again!!
Josh was very knowledgeable and friendly as usual! Always a great experience, very professional.
My AC unit decided to quit working one day. Quality Comfort sent out a tech to diagnose the problem and provided several helpful options for me to choose from. In the end it was best for me to replace the AC unit. QC again provided a number of options and helped me decide what was best for me. The work was then scheduled and installed per plan. Throughout the entire process they were timely, friendly, professional, and were never pushy. I would certainly use them again for my HVAC needs.
Service is top quality, been doing business with this company for four years and they always do a great job cleaning units bi annually.
Margaret MacGregor
2 years ago
Would definitely hire them again for repairs or installs.
Outstanding service technician, Jason Chapman!! Jason came to our house with our winter service inspection. Jason is very knowledgable, very courteous. We will request Jason each service visit.
Dean Brockman
5 years ago
On time; quick service fair price. Pleasant office and service personnel
Thomas D'Erminio
3 years ago
They returned calls promptly, were flexible meeting my time constraints for being available to them, completed it in a timely manner and did a good job!
Nicholas Boyle
3 years ago
Dave and Nick from Quality Comfort were great guys. Very professional and real knowledgeable. Explained what they were doing and answered any questions I had. Definitely did a great job. Will use Quality Comfort again. Quality Comfort’s price was better than the other two competitor’s price and the work was performed professionally, and was quality work. Glad I went with the reviews and chose Quality Comfort.
Sullivan Mills
a month ago
Lane was a great technician. Came out within 24 hours of request to replace a part on an AC unit. Very kind and polite - explained everything in detail.
The tech was quick to come and spent a good amount time of time looking at my AC! He was very friendly and kind and talked my husband and I through what was wrong and what was going on. He had to come back the next day with correct parts (which was totally fine!) and came bright and early to ensure we had AC by the end of the day! I was very happy with the service!
Mark Strominger
3 years ago
Quality Comfort did a great job installing a gas line to our fireplace.
Andy Wellendorf
8 years ago
Quality Comfort are the only people I will ever call when I need Heating and AC work done.Each time I have needed them they were able make the service call that day. They get the job done right and at a fair price. They also have given me tips on how to maintain my furnace and AC. Really just a great group of guys. I highly recommend this company.
We had some issues suddenly arise with our water heater and air conditioning unit and Quality Comfort squeezed us in and helped us out. Ryan was very professional and completed the job without trying to sell us on things we didn't need. I would definitely recommend them and will be using them exclusively moving forward.
Brandon Foltz
3 years ago
Very very happy with Quality Comfort. Professional. Did great work that was just in my cost range. So far so good. Will use again. Recommended!
Kristie Lowndes
4 years ago
Ryan from Quality Comfort Heating did a great job troubleshooting a furnace issue for me this week. Top notch knowledge & service.
Thank you!!!!
Tyler Maschino
a year ago
Had one of the technicians out to look at what we expected to be a major issue. He spent a lot of time investigating and ultimately determined that the more involved option wasn’t needed. Provided a quote with several options for us to consider, based on our budget.
Emmanuel Karikari
a year ago
The quality of service I received was exceptional at all levels through the process. Definitely will continue to use them for my future needs. Highly recommend!
Chris Bautista
2 years ago
Easily scheduled same-day AC service. Ryan was prompt, efficient and friendly. Thank you!
This company offers a great service. They were polite friendly. They were in an out in a flash left my house clean. I Would recommend this company to everyone.
Alex Varbanov
2 years ago
Very satisfied with the service. Thanks you!
I've had Ryan and his company install an entire HVAC system for remodeling jobs I've done, as well as service the HVAC and clean dryer ducts at my personal residence. Everyone that we've dealt with has been professional and on time. I can't recommend these folks enough.
Just moved into our home and wanted to get the vents cleaned. Ken was extremely professional and knowledgeable, careful in the home, wore shoe covers, and worked efficiently. He also noted some missing duct work which we had suspected and took a photo for us. I feel better already knowing our air will be cleaner and free of dry wall dust and construction particles. Quality Comfort was professional from the start when making the appointment...great communication and reminders as well! 5+ Stars!
They did a great job and were in and out which was great on our schedule.
We were recommended to Quality Comfort Home Services by the person who came to sweep & inspect our chimney. I couldn't be more grateful for the recommendation! Ryan came out the day after we called to provide an estimate for the installation of a gas line for a new gas fireplace (we are set up for wood burning). He showed up on time and was very professional and great to work with! While he was here, we also asked for an estimate to fix an outdoor faucet that was leaking. The gas line installers were able to come two days later and they also showed up on time and did an excellent job. I wish they would have double checked before installing the connector for the gas grill. I wasn't where we discussed it being placed and it's in a somewhat inconvenient spot but we can work around it. That being said, the installers were very professional and enjoyable to work with while they were here. It took a about a week and a half until the plumber could show up and he too was prompt, professional, friendly and enjoyable to work with. And our leaky faucet is now fixed. I was a little taken aback by a service call charge that was not included on the initial estimate for the service. With the exception of the two minor nitpicks, working with Quality Comfort Home Services has by far been one of the easiest and satisfactory experiences we've had working with a service company in recent memory.
Can’t say enough good things about this company! Great prices and the staff are super professional!
Explained to me what was in the ducts and how to “avoid” extensive cleanings with annual maintenance.
Darryl Wambold
4 years ago
Very knowledgeable technician. Fast and efficient work.
I’m not one to leave comments but this company has impressed me from the very first phone call, to the gentleman that came for a consultation, all the way to the follow up after. This company is on it! What a breath of fresh air in a time like this where most companies really don’t care about their customers. Clearly this company cares!!
Stephanie Leport
3 years ago
These guys are not out to up sell you or scare you into buying a new system, they’re here to provide the best service & help you keep your HVAC system going! Reasonable pricing, on time & friendly!
Benson Waweru
3 years ago
Great, courteous and very professional service. Highly recommended.
Nicole Jones
4 months ago
Tech was friendly and knowledgeable! Great experience!
All Things Essential Oils and More LLC
3 years ago
They were fast and friendly. Great work done. Will recommend. Will use service in the future, if I need something.
When my AC stopped working at 10 in the evening, I googled HVAC services around me, chose Quality Comfort and man I'm glad I did! I was able to make an appt online and the issue was identified and fixed by 10AM the following morning. I mean wow - as a first time home owner who knows very little about these things, they helped me so quickly that I didn't even have time to stress about it! Website was so easy to use and Jason was incredibly knowledgeable, friendly and more then willing to answer my many questions to help me have a better understanding. I really don't think it could have been a better experience.
Elijah Edwards
4 years ago
The technician explained everything to me in detail, he gave me different options on services I needed. He wasn't here just to charge me for every small thing. Prices were so much lower than competitors prices with out sacrificing service quality. I will definitely being using them for future needs.
Ryan Williams
8 years ago
Three months after moving into our new home our air condition went out. It was the middle of July and 90+ degrees. A family member of ours referred us to Ryan and gave him a great review. He was quick to get back to us and came to the house that day, which we greatly appreciated because of how hot it was in our house. His assessment of the problem was very honest and knowledgeable. He gave us several options of things we could do with multiple pricing points. We ultimately decided to buy a new unit which he helped us to pick based on which would be the most cost effective as well as efficient for our home. He was able to order and install the new unit all within the same week it had gone out. We even price matched an equivalent unit from another company and still found that we were getting the best deal. We are grateful for their expertise, honesty, sense of urgency and quality of work. We would highly recommend using Quality Comfort Heating and Air conditioning and plan to use them again for all our future heating and air needs.
As a Realtor, I only recommend contractors that I would use personally and Quality Comfort always delivers! They helped me on a job a few years back and I have never considered calling anyone else again. I restore homes and I can always trust Ryan or his guys to be there on time and to finish the job in a professional manner. I've had contractors give me bids in the past only to raise the price once they actually get started on the work. This NEVER happens with Quality Comfort, as they are honest from the start and know what they are doing. They always do their best to save me money on jobs which I definitely appreciate as another small business owner. Whether its a tune up from season to season or a complete install, there's nobody else that gets my reco for HVAC work.
Great Quality, Great Service, and Great Price
Jason showed up on time and was very respectful of our home, putting on shoe covers to avoid tracking dirt into the house every time we entered.
He diagnosed the issue and had the parts on hand to fix it. Polite and straightforward. Would definitely use them again.
I called around for prices and found their prices affordable and well worth it. The tech, Ken was very courteous and considerate. He had a tough job to repair my dryer vent and went the extra mile to make sure that work was done right.
They arrived at the appointed time and got right up on my roof in the (light) rain to clean out my dryer vent. My dryer works much more efficiently and I don’t have to worry about the lint catching fire!
Elena Gavrilova
a year ago
We were planning to install a new unit in the basement. The company sent us a very unprofessional young lady, who was not able to answer our questions and referred to her boss to answer them. As a result of this the Company informed us that they not able to do the job they advertised. Very disappointing and waste of time.
Barbara Davis
2 years ago
Installing AC unit
Couldn’t have been better… furnace gave out on Easter and they had it back up and running the next afternoon!
Josh came out and helped me within 2 hours of me reaching out to the company, he was quick and professional
My experience to date with Quality Comfort Heating and Cooling has been that they are professional, courteous, clean and quick to respond! Ryan is very accessible by phone and text and responds promptly to taking care of my HVAC needs. Their pricing is very fair. These days it is very refreshing to have a contractor call back and show up and do it in a very professional and friendly manner. I have recommended QCH&C to several of my friends and will continue to do so in the future.
Laurie Edison
4 years ago
Honest company who takes care of their customers. Had a ac and furnace install with no complaints. Would highly recommend them!
Joshua and Chris was amazing I give them 5 starts 😍
Roberta Purdie
2 years ago
Ryan came to give us estimates
Julie Sunderman
4 years ago
I called prior to 8am received same day service. Called and texted me when they'd arrive making it so nice to be able to have someone there. Very professional and fixed my furnace on the first visit. Thanks Ryan!
Professional and quick service. Responsive to my follow up issue.
Had a whole home dehumidifier installed. They were able to install on fairly short notice and price was competitive with great service.
joseph brinkman
3 years ago
Very friendly, I was impressed with the professionalism of Diana. And also with the quick and efficient way in which the technicians performed their job. They explained everything even without me asking. Happy with this company and its people
Jared Dinnesen
3 years ago
Quality Comfort Heating and Cooling has helped my family a number of times. They have consistently provided outstanding service and I highly recommend them.
Stewart Lovdal
4 years ago
Excellent service always!
This is my go-to company, especially for my ac/furnace. Josh did a great job doing the service check a couple of weeks ago. Very thorough. He was a delightful person, as has been everyone who has been in my home over 9 years.I've also had some plumbing work done so I could turn off water from my basement to my outside hose spigot to prevent freezing over winter. Had other work done as well. Always great work for a decent price.
On time. Reasonable price. Knowledgeable 😃
Hina Siddiqui
3 years ago
Technician was very knowledgeable and work was done in a timely manner. Would definitely recommend
Melinda Rodgers
a year ago
Replaced wax ring on toilet. Tech was very nice and professional. He took his time, asked questions, and cleaned up afterwards. Would highly recommend. Thanks!
Josh was on time, friendly and knowledgable about our system.
Joshua and Chris did a great job repairing our frozen bathroom hot water faucet. It was a bear to get apart and put back together but they stuck with it and persevered! Will definitely use them again as the need arises.
Awesome company fast reliable and the technician second to none
Best in the business. Local company lead by a customer oriented owner. Very skilled technicians and very competitive pricing. If your considering one of the Big Companies give Quality a call and you will not be disappointed.
we had stopped up toilet and tub.....the toilet was backing up in the tub! They explained how they were going to approach the problem, explained the levels of price. They fixed the problem of the stopped up toilet and tub. They were informative and responsive to our military family. I WILL USE AGAIN even for their other services.
Laurie Murphy
4 months ago
Nate was very friendly and informative. Broke down all the costs for everything my AC unit would need to keep running at its best. Nate was great! Highly recommend Quality Comfort!!!!!!
mike darnell
6 months ago
Austin was an excellent representative who made you want to do business with him! They’re the best!
Punctual and efficient. Fixed our issues in less than 1 hour! Friendly!
Terry Gaffney
3 years ago
The dryer vent was cleaned. Very pleased with the work.
We have been using Quality Comfort for a few years after having a negative experience with Hill Air. The technicians and owner at QC have been professional, prompt, fair, and dependable. They are always on top of it when it comes to maintenance and if we ever do have a problem with our furnace, they are able to work us into their schedule very quickly.
Kristopher Burgess
2 years ago
Great service, great tech, seems like a really reasonable price. Would recommend.
Dave has done a great work for our house!
Appreciate the work done at a fair price.
patty schulz
7 months ago
had new install in 2019, Quality did a great job.
Dry professional and knowledgeable. Highly recommend!!!
They’ll work until it’s right. Very friendly and knowledgeable crews. Much appreciated.
Dustin Donawerth
2 months ago
Our A/C froze up with no cool air coming out our vents. Talked to Ryan and he had a tech out to inspect the next day. Josh came out and walked me through what could have caused the freeze up. With talking it over we decided to have the whole HVAC system replaced. They were able to get us on the schedule pretty quickly. The new system was installed in one day and the house never felt better. Want to thank the team at Quality Comfort Home Service. Would highly recommend.
Tim Cottrill
7 months ago
Quality Comfort is my first call when in need of home repairs.
Diery Cissokho
2 years ago
Will definitely recommend Quality Comfort to family and friends and will use them again for future needs. Very professional, knowledgeable and friendly technicians. Josh and Ken are amazing. Great Job!!!
Quality Comfort did a good job putting in our new HVAC system. The installers would ask me to come see what changes they needed to make before making them. They took every measure to make sure that I was good with the whole installation process. I feel that Quality Comfort Heating & Cooling is a honest and reliable company and I recommend them for all your HVAC needs.
Tawneisha Blackmon
a year ago
If you're looking for Great customer service, good quality, and reliability, Quality comfort got what you looking for. By the way there prices very reasonable. recommend guy by the name of Josh he's great.
jennifer gentry
2 years ago
I had a terrible experience with this company. I called this company to get quotes to have new plumbing installed in my house and new HVAC! The HVAC technician was arrogant, inconsiderate and was a poor listener. He wanted to tell me what to do with my house. Who does that🥴As if his way was the only way to install ductwork. He actually refused to give me a quote! Fortunately, I found 4 other much more competent HVAC professionals that worked with me to help me solve my problem.The plumber came out to give me a quote also. Keep in mind I got 4 other quotes for this plumbing work. Quality Comfort sent a quote for $15,500 to complete a job that other licensed plumbers quoted between $6525-$8500. That’s crazy!!!!! Interestingly, Mike the HVAC guy said while he at my house that this is a $15,000 job! I WILL NEVER, EVER DO BUSINESS WITH THIS COMPANY!!!!
Matthew Sullivan
3 months ago
Came back from vacation to a broken AC. Called on Saturday and they scheduled us for Monday morning. Happy to say that the technician was able to fix the issue the same day and tune-up the AC system. Friendly, professional service. Excellent communication throughout.
Quality did a great job! My wife and I appreciate the service especially when calling on a Sunday. Everything has been working great these last few days!
Collin Christensen
a year ago
The representative that came out to work on our furnace was timely and did not over charge us for the simple fix that was required. Very happy with the experience.
Mr. Earl Brunson Sr 36
2 years ago
Alison Hamilton
4 months ago
I moved in to my new house yesterday and when I went to take a shower, the hot water wasn't working. It's my first time with a gas furnace, so I didn't know much about lighting a pilot. Found this team on yelp and they lived up to the amazing reviews! Showed up within the window of time, the service agent (Ryan) was super courteous and professional. He also took the time to teach me about my heating and cooling system. I definitely got sold on their membership and look forward to working with them in the future! I'm beyond grateful that they got out here so quickly and cannot wait to take a hot shower once the water is ready to go!
Mike M. and team were great! Always on-time, good work, thorough in explaining things and great value. We had our ductwork replaced and rerouted in our basement. Overall very pleased with the work!
becky ketchum
5 years ago
They know what they are doing and are super honest. I would recommend to anyone!!
Dr. Jennifer Ellis
2 years ago
We have used Quality Comfort on more than one occasion. It’s refreshing to see a company and their owner who values establishing relationships with their clients, giving back to the community, and providing exceptional and knowledgeable service at a competitive price point. This is a premier company run and maintained by premier people.
Austin was amazing and explained everything that needed to be done. I would definitely recommend!
Kathleen Book
2 years ago
I have family in the HVAC business and know what a demanding job it is. I was so impressed with your team's service and attitude. It was a hot day and my AC unit was not easy to access. You came highly recommended and delivered!!
Daniel Bartlett
2 years ago
My technician Torri was very professional and exceeded my expectations. Very happy with the service and attention to detail I was provided.
Jennifer Greenup
2 years ago
Called in the morning and they had somebody out here by the afternoon to fix my air conditioner. Thank you Jason you are wonderful!
Outstanding teamwork to provide a quote then replace my entire heat pump and cooling system and add a smart thermostat. Communication from beginning to end was attentive and thorough. Highly recommend!
Kristen Gaddis
6 years ago
Every time we have called on Comfort Keepers they are super accommodating, professional, honest and affordable. They have worked on our a/c unit as well as our furnace and also ran new duct work when we remodeled. Comfort Keepers are a local neighborhood company who really care about their customers.
Great service. Made an effort to get me on the schedule and accommodate my cleaning/repair needs. Would recommend to anyone.
Napoleon Blownaparte
a year ago
We just used Quality Comfort last weekend when our heater was erroring out and cold air was coming out the vents on the coldest day yet this winter. Our technician, Jason, came and was above and beyond professional, friendly, and helpful. He explained everything in detail and got us up and running perfectly in no time. He even diagnosed PVC leaks near the heater and instructed me on how I could fix it myself for little cost instead of spending a lot having him or someone else do it. He came back Wednesday for maintenance as we signed up for the 1 year during his first visit. After he was done, we upgraded to the 3 year. He also checked for the PVC leaks to be sure I got it set. Definitely the company to trust with your HVAC. He even helped me understand and explore many cool features my thermostat has that I didn't know of all this time! I feel my home is much more taken care of with Quality Comfort and especially our technician Jason on the job.
they were available on short notice, on time and friendly.
Kaitlin Dauner
a year ago
Victoria was incredible! She was very knowledgeable, found my issue right away. My basement started to flood and she quickly asked if I needed any help. Extremely kind and would highly recommend her to anyone looking for a reliable, reasonable and professional experience!
Patricia Mason
a year ago
No problems dealing with these folks. They did what they said they'd do! That's seems rare these days!
Mr. Lynch was very knowledgeable and went over every detail of his findings. Great service.
John Coleman
8 months ago
Josh was prompt, professional, and knowledgeable.
Awesome team member!
Great local company with a solid history.
matthew Schoewe
9 years ago
I was referred to Quality Comfort through my home warranty company when my Central Air Unit quit working. Ryan and his team promptly came and replaced the unit within a few days. After the unit was installed, I had an issue with a small water leak (as a result of a clogged pvc pipe) and Ryan and his team came out the same day and replaced the piping and added extra insulation. Great communication and quick response to any questions I had. Would highly recommened to anyone who wants quality work done. Thanks Ryan!
I was able to get prompt service after initiating a service call. The technician was timely, very professional, and helpful. The process was explained throughout the diagnosis and fix of my heat pump. I would use quality comfort home services in the future if the need arises!
Claire Miller
3 years ago
Matthew Hawkins
3 years ago
Great friendly and informative service at a reasonable price. Quality Comfort will be my go to company for all future services. Special thanks to Kerry for talking me through the processes.
Michael Fusakio
2 years ago
Great service and very responsive. Did a great job on the dryer vent cleaning
Amy Labarbara
2 years ago
Our appointment was made extremely fast and the technician who came to do our AC tuneup was on time and very professional. We’ve use this company for years now and will continue to do so as we fully trust this company and they have great customer service.
Ryan was very professional in his approach on bidding and designing the hvac systems for my new home.
The job was done quick and clean, and it works.
I received a quote for a water heater replacement from Ryan and then a heater tune up from Torri. They were very professional, helpful and knowledgable. Prices were fair too!
It is so unfortunate, a new unit was installed at our house 8/20 no one lived in the house, we moved in 3/21 the AC froze, needed Freon, did not leak detect, froze up again, blamed us, froze up again, said they fixed coil, fast forward to now, froze up again, we have a different contractor look into it only to find this company destroyed the coil at the time of installation, they’re refusing to fix, NONE OF THIS WOULD HAVE HAPPENED AND BEEN UNDER WARRANTY HAD THEY DONE THEIR DUE DILIGENCE IN 3/21.
Jason Chapman was our technition that arrived to help our heating issue. We were concerned about why the heat seemed to be shutting off too quickly. He quickly deduced the problem and helped explain what the issue was and why it was happening. He let me know the importance of regular maintenance because we just moved into our house in July and it didn't seem like much maintenance had been done. He talked about yearly service packages that quality comfort offers and we are definitely going to take him up on the offer and even said we could recommend him personally for maintenance. Jason was very productive and professional and didn't waste any time getting the work done, but also made the interaction and communication very fluid and you can tell that he generally cares about the work and products his company's offers. He definitely deserves praise for his representation of the company! I hope to stay a life long customer. Thank you Jason!
Cameron McAllister
2 years ago
The service was amazing and well done ,the person who did the service was friendly and very Thorough through the whole process. I highly recommend this company!
ashley burford
2 years ago
Called at 12pm today to see if I was able to have someone come out in the next couple of days. Not only did they get someone out the same day but Jason Chapman was at my house within the hour, after finishing another job. He was professional and made sure I understood everything he was doing. I have a home warranty through a company, that neither of us had much experience with, however, Jason took the time to call and ask questions for me, take pictures and made sure I had the reimbursement before he even left! Took him less than an hour to do all of this! Extremely impressed with Jason and this company!
Darryl Williams
2 years ago
The gentleman that came to my house was very professional explained all my options and gave me a great deal. Can't be happier with this company and will definitely use again if necessary.
They were extremely accommodating in getting my a service appointment ASAP, since we moved into a new house with dirty ducts. The service men who came were polite, helpful, and professional. They answered my questions and even gave me an explanation on why the vent covers were so dirty (it’s due to all the layers of paint). I would highly recommend them and will use them for my dryer vent installation.
Will Hartmann
3 years ago
We had routine service on two furnaces this year, as well as past maintenance visits and service on our 19 year old units. We bought 2 AC units from Quality Comfort about 3 years ago as well. Always explain the work, respond promptly, and provide friendly service. My neighbor has had the same experience with them.
Craig Heldman
3 years ago
Dave, with Quality comfort, did a great job in cleaning my 2nd story dryer vent in less than 30 minutes. They even called and asked if they could come earlier. We were surprised at the amount of lint that came out of the vent, if left untreated, could have produced a fire. It now takes 75% less time to dry items than before. What a savings on my electric bill ! Our neighbor even had their's done right after us and achieved the same results. I highly recommend this company and will use them again in the future.
Great timing in and out in two days cleaned work areas and very professional service. I will have them do all future projects for me.
Good job thanks again
joyce freson
5 months ago
Very professional and friendly people. Had a HAVC installed and I'm very happy with the price.
Personally, would like for Quality to provide additional prevention maint (extensive cleaning on vent, etc).
John Burchnell
4 years ago
Very positive experience with Quality Comfort each and every time I have had them service my HVAC equipment. They respond in a timely manner and the service person is friendly and knowledgeable. They listen to your concern and work closely to find a solution to your problem that is based on your wants and needs.No pressure for any unnecessary maintenance to inflate your bill.I have had then do maintenance multiple time and will continue to use them in the future. The staff always follows up with a call to make sure the service call was satisfactory.Most important to me is they are dog friendly and my dog knows good people.
Professional, yet courteous and went the extra mile to repair our A/C unit. Very affordable repair.
Jason was fantastic - very thorough, professional, friendly, and patient. Great company and great service!
Ryan Robertshaw
2 years ago
Great service and follow up throughout the entire process. We couldn’t be happier with the end result!
Great customer service and attention to detail and customer needs. I would highly recommend Quality Comfort and I will be using them for all of my Heating and Cooling needs going forward.
Steve Loechtenfeldt
3 years ago
Kenneth Blythe
a month ago
I have never seen a company as professional, honest, and knowledgeable as this one. From the first phone call, to the quote, to the installation all individuals were outstanding. Beyond outstanding. Our installers worked in 90 degree heat and constantly had a smile. You made a lifelong customer out of me and I can’t wait to refer you to others because your service is amazing. My heating and cooling/plumbing needs will always go to you!Thanks,Kenny
Ken was great, professional and quick!
Marty Johnson
4 years ago
I first started using them years ago when Ryan was a 1-person small business owner. He has steadily built a reliable, professional business and added people who share his values for honest, dependable work. Happy to continue to support and recommend highly.
Dionna Schneider
a year ago
Jason was friendly, polite and professional. Explained the what he found during the inspection. Knowledgeable when I asked questions. Wonderful service.
Fiber Artist Supply Co.
2 weeks ago
This is my 3rd time hiring QC for decent sized jobs. I’ve never had an issue with their work and will absolutely hire them again in the future.
Mary Hillegass
a year ago
Jason did a great job. He has serviced my boiler, AC units, and water heaters on multiple different visits. He is very professional and gives good advice. I would highly recommend.
Quality Comfort completely replaced my old cooling and heating systems with brand new HVAC system. They made the installation process and inspection stress free and with easy payment plan. This is unique because Quality Comfort has my peculiar HVAC type in stock, I tried many similar companies but they giving parts not available escuses and higher cost quotations. Ryan sat down with me to discussion options for us. The installation was efficient and the installation team was fantastic and friendly.Quality Comfort Home Services highly recommended.
Andrea Maxwell
9 months ago
Quality Comfortt Home is the best! We had a water heater emergency on a Sunday night. We contacted them and they were here Monday morning to fix it! They were so affordable and accommodating. We didn’t go without hot water. Thank you!
Kassidy Gentry
2 years ago
I was really impressed with my experience with Quality Comfort Home Services! From my initial calls with Dana to Eric Baker coming out to check my water heater. Everyone had such a pleasant attitude and eagerness to help! Would definitely use this company again and recommend to others!
Provided excellent service in a timely manner. Courteous, professional and made sure to leave a clean job site upon completion of the job.
Phil and Carol Wagner
3 months ago
Ryan and his team did an outstanding job replacing our water heater. They were professional, clean, timely, responsive, and considerate in navigating the surroundings to get the water heater into our home. They took the time to explain the mechanics of our new unit. Would highly recommend Quality Comfort. Carol W.
Great Service, fast and taken care of quickly. On Time and Professional. Will call them again!
Cynthia Bourgeois
a year ago
Staff I spoke with were professional and very pleasant, and the one person whom I met was knowledgeable. I did not contract with them so cannot say more. I would certainly recommend them as a first step in obtaining bids for the services they offer.
Nick Zieleniewski
3 years ago
Great experience with Quality Comfort Heating & Cooling. They installed our new AC and Furnace. Due to the way my house was constructed they had to custom install our new furnace and were awesome about. Just had Corey come out and give us our winter checkup and he was great. Extremely nice and helpful. I would recommend them to anyone looking for a new system or for checkups.
Kerry did an awesome job, very thorough. I've had different tech's from quality comfort service my ac and heat pump, but he was the only one that took the time to tear it apart and deep clean it.
Michael Kinne
3 years ago
Quality Comfort is our go-to HVAC contractor for our personal residence as well as all of our business needs. They are always prompt, courteous and capable. I would recommend them for anyone in need of HVAC professionals.
Jill Murphy
10 months ago
Very professional and friendly. Went over everything that I needed to know and said to call if any other questions. I highly recommend Quality Comfort.
Kevin Stotler
7 months ago
Superb service would highly recommend.
Roxie Natasha
2 years ago
Great service from the appointment setting to the service. The tech was very nice, and experienced. I'm definitely using them again! Don't hesitate to give them a try..I believe I had Rich who has over 30 years of experience.
Annette Kelsey
4 months ago
Very professional, thorough. People were friendly.
Daniel Schaller
2 years ago
Excellent response time, punctual, quality technicians, quality work. Appreciate before and after pictures. Would use again for sure
A Tale of Two Forks
4 years ago
Awesome service and they are always honest! If they don’t fix the issue at first they stand by their warranty. Definitely recommend this company!
Justin Little
4 years ago
Great experience, quality work in a timely fashion. Couldn’t have asked for better service. Highly recommend!
Gary Schrader
2 years ago
Although I didn't go with this company for HVAC replacement (couldn't get it installed within my short timeline), I was very impressed with their sales representative (Ryan) and the products he offered. Ryan was informative, professional, and was willing to do what was necessary to ensure I had the right system for my home. He even stayed up late that night to make sure I received my quotes on the same day he visited.
The most consistently responsive company I have ever dealt with. Ryan has cultivated a level of trust, likely from the personal level of service my wife and I have received over the years. Highly recommend this company!
R.W. Maxwell
9 months ago
Really did a nice job. Very professional, on-time, friendly. I would definitely use this service again.
Service was excellent and at a very good price for everything they did.
Ken was so kind and knowledgeable
Was so pleased with the service
Zachary Quortrup
3 years ago
Very nice company! Always very reliable Torri came today new exactly what the problem was and also did our spring maintenance! She was very professional!
Jef Schachleiter
2 years ago
Great job cleaning out our dryer vent. Very thorough both inside and out. I highly recommend Quality Comfort.
Brianne Carwell
8 months ago
Not only were they on time but they were so polite! Organized, clean and funny! Thanks for putting my mind at ease!
Austin did a great job. He came the same day I called and got my AC working. Thank you!
A. L. Duncan
7 months ago
Josh and his protege were able to clean all the ducts from the 6 plus years of gunk and aweful crud that built up within 3 1/2 hrs. Knowledgeable and professional. And the price was very reasonable. Our advice, get the service membership. Great price and discounts. Thanks again for your service!
Betty Jo Roberts
a year ago
Meet with Ryan super nice switch around the schedule to get everything installed immediately since I currently have no heat!!! Awesome company!
Kathy Kenkel
6 months ago
very open and honest, on time and professional during his visit. I would recommend this company.
Sally Beitenhaus
9 months ago
Tech was professional and efficient and knowledgeable very pleased with service
Christopher Denzinger
7 years ago
Our cooling coil had been freezing up, but the unit was still able to keep our house relatively cool, so we had a technician from Quality Comfort come out. When he arrived, he said the heat pump was probably low on refrigerant. After checking the pressures on either side of the compressor though, he said they were the same so the compressor must have a leaky valve and not compressing anything. This didn't make sense to me since the unit was still able to cool the house. I asked him several times how the unit could still cool without the compressor doing its job, but never got an answer that made sense. He recommended replacing the unit since it was 10 years old and then spec'd out a $4000 unit.I didn't think the unit was that old and sure enough, when I looked at the nameplate, the manufacturer date was on there: 8 years old, hmm. Also, since I didn't understand how our house was being cooled without the compressor working, I had a technician from another company come out. He checked the lines on either side of the compressor and found a pretty large pressure difference, but the line did need recharging. He checked some other things, said the compressor looked good and recharged the line with refrigerant. The system is working great.I don't know if the technician from Quality Comfort couldn't use his equipment right or if he was trying to pull a fast one on me to get me to buy a new unit. What bothers me more though is that I challenged him on his diagnosis of the problem several times and he couldn't explain it. I amvery dissatisfied with this service call.**Update: Ryan (owner) called me to apologize about the service call. He seemed very sincere and said his team is not in the business of selling people something they don't need. Also, he promised to refund the fee for the service call. So although I was upset with the original technician, Ryan seems like he's trying to make things right. Thanks Ryan.
They are professional, fast responding and patient. Recommend
UPDATEI recently had 2 appointments with Joshua Howell to have plumbing work done.The first appointment was to replace a pipe for our basin tub in our laundry room. Josh was very clear about what needed done, and why it needed done. Once he got to work he was very prompt, and kept me informed of progress as he was going (showing me the main drain was working fine once cutting out the old pipe, and letting me see just how bad the old pipe was clogged.) Once he was finished the work looked excellent, and my tub was draining better than it ever has since we moved in 7 years ago. He also left the area clean and tidy so other than the nice new pipe I'd never know he was here!.The second appointment was to replace two shutoff valves under my kitchen sink. As with the first appointment Josh was very clear about what work was needed, and why it was needed. He was quick with his work, and explained in the end everything that needed done, and showed me the new valves (which are very nice quarter turn valves which I prefer to the normal type valves.) The work area was cleaner than when he arrived (since I had a bucket catching the leaking water.) Later that day I hooked up a new Faucet and tested it and it worked perfectly. No leaks from my new valves, and they work amazingly.I would certainly recommend Josh for plumbing work after the excellent service I received!Jason Chapman came out to address a noise that our AC had been making recently. We purchased it back in March of 2021 so we were a bit worried. Turns out the issue was the casing vibrating and was corrected via thumb gum. However, Jason was great at understanding our concern and showing me exactly what the issue was and explaining how he would fix it. Amazing service and experience!
Matthew Lopinto
3 years ago
I would recommend this team to anyone. Josh was completely honest about potential areas that may break down in the future about my furnace but didn’t oversell me just to make a quick buck. Told me the life at which each piece would most likely run for and what my options were. In addition, he provided that I don’t need duct work immediately again not trying to oversell. Josh was very personable and talked me through all of what he was reviewing.
Scott Wyckoff
11 months ago
Scheduled accordingly and kept their time slot. Communicated very well in the scheduling process. Project quoted fairly and no attempt to upsell once they got on-site. They charged what they quoted. Would use them again and recommend to family and friends.
Very knowledgeable with our specific HVAC system and identified issue not previously found. And went out of their way to help us understand what is needed and how best to remedy the issue.Very impressed with overall knowledge and signed up for the 5 year maintenance plan.We will have Jason back in warmer weather to fine tune settings for optimum performance. Thanks.
Carl McClurg Jr
5 months ago
Fast, professional service. Two thumbs up!
Kim Swiecki Hoff
a year ago
Repair work done quickly and professionally! Very happy!
Lawrence Harvey
10 months ago
Austin V. from Quality Comfort Heating and Cooling provided a truly 5 star service. He was punctual, polite, very knowledgeable, and efficient. I've used this company for 5 years nw and never been disappointed. Great work Austin.
Melissa Gibbons
4 years ago
Great service! Very personable, hard working techs! I highly recommend to everyone who needs servicing of their a/c.
Your service technician Kenny was excellent, very prompt, very knowledgeable. Thank you so much . I will be calling you again next time I need your services.
Easy scheduling. Professional. Thorough job. Would recommend for duct cleaning services.
April Rischmann
6 years ago
Ryan and his crew are great, dependable, professional people with fair prices and outstanding work. I would recommend them to anyone. They always go above and beyond what I expect.
On time, very knowledgable, & a diagnostic fee that was half what most places charge just to show up. Really fantastic people which made for a great experience.
valerie wiesner
2 years ago
This place is great, Ryan came to fix a tub drain and overflow along with a cutting drain pipe an repaired! He did an amazing job also fixed tub leak! He was very knowledgeable and polite! He explained everything he did and why! I will be calling forsure if ever needed again and recommending them! Thanks you were all very kind and it was greatly appreciated!Valerie Wiesner
Alex Prevoteau
a year ago
Fast, professional service from Josh and the Quality Comfort team, today. Recommended.
Katie Richardson
a month ago
Always easy to schedule - everyone I have interacted with had has been friendly and personable. Technician was on time, provided great service and explanation of what was being done.
Josh arrived right at 8am as they had said he would. He was very friendly and attentive. I will certainly use these guys again.
Very professional, excellent job! Protocols were followed to a t during Ryan’s work. Much appreciated.
Josh our tech was wonderful! On time, professional, knowledgeable and nice!
Rosella Wiesmann
a year ago
Jason and his team did a thorough job! Extremely satisfied with Quality Comfort!
Both gentlemen were informative, good listeners, and very prompt in terms of the services that they provided. I would definitely hire them again. In fact I have signed a maintenance contract with them and I anticipate that they will do a good job keeping my system in working order.
renell brenskill
4 years ago
Kerry was very knowledgeable and efficient. He arrived within the scheduled slot of time. I'm very thankful for a job well done.
On time. Courteous. Efficient. Did a great job. Thanks.
Lorraine Ziegler
a year ago
They are very professional. I have used this company in the past and will continue to use them in the future!
Cynthia Savage
2 years ago
They were very professional, knowledgeable and helpful. They even asked for towels to clean up mess before leaving. Highly recommend!!
-booking was easy for our duct cleaning, although it was a 1 month wait, I figured it would be worth it with 4.9/5 stars on Google. I was told to expect the job to take 6-7 hours for 2400ish sq ft job-customer service reps and technicians were all polite-1 technician arrived on time in an unmarked box truck.-I voiced some concerns about the cleaning process. The technician (first week on his own, apparently) seemed to need pointers on obvious debris. He was unable to complete the dryer vent.-Quality Comfort sent a second technician out the following week to check the work and complete the dryer vent. The second technician was able to clean the dryer vent and did some additional vacuuming in the ducts at the main supply and return, resealed the holes in the HVAC supply and return, sanitized main supply and return.-There was damage to the drywall while removing the vent covers which Quality Comfort reports it happens sometimes when paint is stuck to the cover. In hindsight, I would have removed the covers myself. Pics attached for inquiring minds.-photos of 5 separate vent covers/floor grates attached, these are photos from AFTER both appointments/ cleaning. I haven’t checked all of the vent covers/registers.-Quality comfort did complete the dryer vent for no charge and still allowed us to use a $50 coupon on the ducts.-for my fellow consumers, NADCA is apparently the authority on duct cleaning and has some resources for consumers at NADCA.comOverall disappointing but 2 stars for polite employees and the effort.
Patricia Baston
4 years ago
FINALLY! a HVAC Company that not only is knowledgeable, but honest and doesn’t try to sell you everything you don’t need. Our technician “Brian” explained everything to us. We know feel like we finally understand how our furnace operates. We definitely have found “Our” HVAC Company.
Always outstanding! Professional, reliable, friendly, fast & honest!! Truly good people, who do a great job & stand behind their work. So refreshing!!
Mr. Godfrey was very knowledgeable , explained what issues were present , and provided sensible recommendations. Great service!
Our technician was just great and knowledgeable and professional. Would very much like to have him service our equipment again. Would give him 10 stars.
Jessica Donovan
4 months ago
Always great service and friendly.
Christina Sacay
3 years ago
Doug Spangler
3 years ago
Very nice and professional person came for a estimate for total system replacement , a bit on the pricey side
They are a local, small business that provides excellent service. Friendly, knowledgeable technicians that diagnosed and made appropriate suggestions for our home systems, one of them being an older R12 system. No high pressures up sell given. Highly recommend
Oven exhaust vent install. Unfortunately, they were a little behind on the promise dates. The guys did do good work.
Attempted Banjo
5 years ago
When out system blew I made a lot of calls. They were priced very fairly and were quite honest with their suggestions as we converted to a new system. Once the work began they were amazing. They found an error from the previous company and totally saved the day! Truly outstanding customer service through it all.
I called on Tuesday afternoon to schedule dryer vent cleaning. When I mentioned m dryer wouldn't run, Dayna called a technician to see if he would work late to clean my vent that day. Dave agreed, became out and after inspecting my vent which is a 25 foot run he explained what was wrong and how he was going to clean myvent. His service was exceptional and I my dryer was working within an hour . Dave left everything clean and spotless.
The service representative was quick and responsive. Very pleasant experience. He gave me helpful tips on how to keep my dryer vent clean. I will definitely recommend their service.
Wonderful just wonderful. Highly skilled conversational respectful. Can’t say enough good things
Absolutely amazing service. They got me scheduled and someone out to auger the main drain for my home as soon as possible. The tech was super nice, really knew what he was doing, explained what he was doing and what the issue was. I definitely recommend them.
Very prompt, professional. Did a nice job!
Just bought a new house and the furnace was giving us some trouble, call them and they sent a technician named Josh prows out and he was amazing. Very professional and help me out so much. Definitely recommend them.
Lisa O'Rourke
6 months ago
We contacted Quality Comfort Home Services for a new hot water heater. They had been recommended to us by a friend. They contacted us very quickly and came out to do a free estimate the same week. New hot water heater was installed the next week. Caleb was knowledgeable and professional, answering all of our questions about a traditional water heater vs a tankless. Very happy with our service!
Ryan was very professional and knowledgeable on our home inspection. Would definitely recommend.
Andrew Schmid
4 years ago
Prompt and on time service. We like the fact that he came and did his job and moved on without trying to upsell product.
Brent Hardesty
2 years ago
We had a clogged dryer vent. They were able to squeeze us in and come out the next day. Very professional and friendly and price as good. Would use again.
We lost heat in the middle of the night for the last time. After two failed visits from other repairmen, and them finding nothing wrong, I called Quality Comfort Heating and Cooling. Best decision ever. They returned my call asap & after hours, then scheduled me for a visit within a day. They notified me when they were on the way, and arrived promptly as promised. They were extremely helpful and professional, started troubleshooting and had my thermostat replaced with a better unit in an hour. Thank you so much Ryan and Mason, we really appreciate it!!
The technician did a great job, very thorough and professional. The company was very responsive to scheduling and followed up to make sure we were satisfied with the service.
Being able to do the remote consultation meant that the technician was ready to come out and fix our problem the first time, rather than using 2-3 visits to do everything. Our tech was kind, knowledgeable, and efficient. Overall great experience.
Jeff Zimmerman
a year ago
Joshua Howell came out and helped unclog our kitchen sink. He was excellent! He was professional, very knowledgeable, and gave great tips on how to prevent clogged sinks in the future. I am very, very happy with his work (and Quality Comfort Home Services). Their prices were also very fair and reasonable. I will be using them again (and requesting him) in the future.
Ignoring the inexperience and lack of detail/attention from the initial quote, our experience with the crew (Ryan) that came out to put in venting for our kitchen range hood was dismal at best. They cut a giant hole in the brick only to realize there was a stud in the way. Instead of being honest with their mistake, they began to leave mid-job where my husband requested an update on their way out. When they updated that they were going to purchase a reducer, my husband clarified that we initially requested for 8 inch venting and reducing it to 5 is unacceptable (6 is the standard industry recommended minimum). They disappeared for hours and eventually showed up with a reducer anyways. Husband clarified again that a reducer is unacceptable and they ended up just leaving. There was a lot of back and forth, lots of lying on the crew's part to upper management but at the end of the day, the 5 inch hole tells the whole story. Michelle refunded our deposit and had multiple contractors come out to fix the hole. Word of advice, send a follow up email after the initial consult/quote to ensure everyone is on the same page. There was a huge breakdown of communication from start to finish before Michelle stepped in. At least you can count on management making it right if something goes wrong.
Taytiana Thomas
2 years ago
I only received an estimate, but they gave me a reasonable price and very friendly. I will use their services for repair.
Great company to work with. These guys are on it. They’re easy to work with, they respond quickly, and do a great job. Outstanding customer service and great price. Definitely recommend!
I was very pleased with my installation. The installers were very professional and courteous. I highly recommend.
Jenna Mcgowan
2 years ago
First time using company. Mike was very professional and informative. Will definitely use again in future.
Michelle Clements
4 years ago
Great timing. Professional service. I will definitely go with them again.
Mallory Isaack
a year ago
Great work, would use again for duct cleaning.
Quality did a great job with our hvac install. Friendly, careful, and thorough.
I would recommend these guys to anyone needing a simple HVAC service or questions about their system. They have been out twice for different things and I have been blown away with how thorough they have been, how honest they were and how reasonably priced each service or quote was. They are now my go-to HVAC company.
Jeffrey Sandidge
9 months ago
I'm am Happy with Quality Comfort Heating. I will be using them regularly to service our system. There prices are reasonable and the service is excellent.
Professional and friendly service. Was in a crunch and called them and they replaced my bathroom drains and it looks and functions fantastic! Would highly recommend!
Tanya Kenney
9 months ago
Josh Prows was very professional, nice, and super helpful. Gave my family heat back during this cold season. Would use them again and requesting him if we ever need help again.
Great service. Came out quicky, diagnosed the problem and was able to get it back online quickly. Customer service was fantastic. Highly recommended.
The guys at quality comfort do a great job and are always very nice to deal with! I would recommend them to anyone
Darlene Garlock
a year ago
Josh Prows was very professional and friendly while here. Did a tune up on our furnace and checked a couple things. I would recommend the company and Josh for all your needs. Hooked up with the company a few years ago and always professional and honest with what is needed.
Rhonda Berry
6 months ago
I received called prior to arrival to notify me the team was enroute. Text message was also sent prior to arrival with name and picture of technician for customer security. Upon arrival techs walked my home to locate all vents and returns. My lower level was draped prior to beginning. Technicians were warm, friendly and professional. Answered all questions and provided any additional information. We discussed frequency for duct cleaning and my allergies.Totally satisfied with the service provided. I definitely will using them again as a maintenance route for my home. Their pricing was the best of 5 companies I contacted for a quote and quick turnaround time for scheduling. I would recommend them to anyone in need of a HVAC/Ventalation cleaning service.
Lindsay Thiery
7 years ago
Quality Comfort did a great job installing a new AC unit for us. They were very professional and fast with the response time on the installation. Thanks!
Derrick Green
2 months ago
This company is absolutely great ! I had a hard time getting someone to promptly take care of a AC issue until I found them, they came out the next day exactly when they said did a really thorough job and explained everything I needed and made suggestions to prevent having problems in the future.I will recommend them to everyone that needs AC , plumbing or other services.
Wesley Calladine
2 years ago
Very friendly technician, the company sends a picture of the individual coming to the house. The tech explained everything he was going to do before he started the process. They show before and after pictures of the vents and leave minimum debris after cleanup.
sherri copeland
2 years ago
The service technicians were extremely polite, knowledgeable, and efficient. I requested a service and received the service the same day. I was texted regarding arrival time and the text included a picture of one of the technicians, which is extremely appreciated (for safety purposes). I will definitely use this company again.
I love this company. You get excellent service. They are extremely responsive, knowledgeable and reasonably priced.
Made a repair appointment on a Sunday and Ryan, the technician, showed up really fast. I was impressed. He was able to figure out the problem in a relatively short time after running some diagnostics. He explained the problem along with its solution and fixed my furnace on the spot. I'm already a return customer and will keep using and recommending Quality Comfort!
Sandi Wethington
a year ago
The best HVAC company in Cincinnati! Their customer service cannot be beaten.
Each technician I've had has been incredibly kind, honest, and helpful. They do great work and are very competitively priced. Awesome experience!
Came out and reset my toilet, got it done fast and clean and for a fair price.
Jacqueline Weathers
4 months ago
We needed to relocate the water and drain lines for our washer. Joshua's workmanship was excellent. We will call Quality Comfort again.
It’s hitting the 90s in Ohio, so of course my AC refused to come on! After a weekend of sweating through chores and nights too hot to sleep well, I was surprised to find how quickly they were able to schedule me in. I called Monday morning at 7:30, hoping to get in sometime before the end of the week, but they managed to squeeze me in immediately! The tech was at my place by 9:30 and I had cold air blowing by 10:30! Thank you for the fast service!
Vicki Armstrong
11 months ago
I accidently cut one of the wires, (while trimming the bushes) next to my Central Air Conditioning Unit. Their response was superb. Thanks, Scott for a job well done. I will call on your company in the future if the need arise!!!
Thanks!
Quality Comfort provided excellent service and pricing on my condenser coil and fan. They arrived on time and I felt very comfortable with them doing the work at my home. Highly reccomend!!
Quality Comfort Home Services are the most professional and customer oriented company that I have dealt with in quite some time. Kerry the tech who came to my home quickly identified my problem and resolved it. He went up and beyond checking and insuring my issues were resolved. You just don't find this level of customer service these days, and the knowledgeable and courteous techs. I'm a customer for life.
Ann Patrick
10 months ago
I used Quality Comfort to clean my HVAC duct work (I prefer to use independent businesses when I can) and was very pleased with their professionalism and service. The technician took his time and did a thorough job, providing before and after photos. The final cost was exactly what I was quoted, no added surprises. I would recommend them for this service.
I would highly recommend quality comfort home services to anybody it was a great experience Joshua was very professional everybody I talked to was very helpful
Angela Meehan
2 years ago
I'm extremely satisfied with the service. Josh was extremely professional and friendly and I highly recommend them for these types of services. Five stars for them.
John Wannemacher
2 years ago
Technician was friendly and took the time to explain what he would be doing. Everything went well and pleased with the service.
Victoria Martin
2 years ago
Great response and service!!
Jason Hugentobler
6 months ago
The technician showed up on time and with appropriate PPE. He was very respectful of the cleanliness involved in the project. We love the maintenance program to ensure we reduce issues that we may face, especially on the brink of the hot summer months. Thanks Quality Comfort.
Eric Ihlendorf
4 years ago
Always professional, timely and thorough! Great people!
Quick to diagnose and fix my furnace issue. Thanks a million to Brian for his patience and knowledge.
After another company basically lied to me about the need to replace my daughter’s 19 year old Carrier furnace I called Quality Home for a second opinion on the recommendation of a friend. I’m so glad I did! Rich the technician (33 years experience) thoroughly inspected the unit and repaired the ignition system. Honest service at a fair price. Definitely recommend!
Caleb installed to 3 piece bathroom faucets. Looks great!
No issues.
Keith Kolthoff
a year ago
The employee arrived on time and was very professional. He cleaned and checked the furnace and let me know I had no problems. I would definitely recommend quality comfort
Technicians are very friendly and knowledgeable and provide quality service.
Same-day repair of our broken outdoor AC unit and thorough cleaning and inspection of the rest of the AC system after signing up for their annual service plan. The service technician was polite, professional, and willing to explain the work to me as a curious and nosey onlooker. The cost savings on the repair from joining the annual service plan was mentioned during the repair, but wasn't constantly harped on giving me plenty of time to decide without feeling pressured. Given the technician's work during the repair, and in inspecting the rest of the system after I agreed to sign up for the annual service plan, I'm confident that Quality Comfort will be thorough and professional in keeping my home's HVAC up to snuff.
Elisia Triggs
2 years ago
Very responsive service for dryer duct cleaning. Ken was able to come the day after my online request and did a thorough job.
Monica Magliocco
6 months ago
I just got an estimate but I’m considering using them.
Got here super fast! Work was done quickly and he did a great job!
Lydia Thompson
3 months ago
We received a text with a picture of the rech ahead of the scheduled appointment. Whenever we have anyone out to maintenance, or anything else, they are always extremely helpful and friendly. I would recommend them to anyone.
Very responsive and installed two minisplits at our house shortly after receiving a quote. They were professional and clean.
Our central AC stopped working Saturday evening. By noon Sunday, Quality Comfort had a technician to our home. Torri was knowledgeable,, professional, and friendly. She quickly diagnosed the problems, explained our options and the costs, and made the necessary repair. We’ve found our go-to service for our HVAV maintenance and repairs. Highly recommended.
Normal Checkup call. Found out my Furnace was out ... it was a 21yo builder grade furnace and AC so not surprised. Quality was on point with pricing and service. This team is the best in Cincy that I have found.
I was recommended by my neighbor to use Quality Comfort and I’m glad I did. They were super easy to get scheduled, as they came out the following day to maintenance my AC. Austin was a professional technician, who was able to clearly explain the issue and what he did to resolve it. I would highly recommend using Quality Comfort for your HVAC needs.
Very professional and always attentive to any questions or my service needs. Highly recommend this company.
Joshua Howell
2 years ago
Great family owned local business! Polite and professional!
Super awesome guy!! Fast and easy to talk to!
Quality Comfort Home Services performs all the maintenance on my rental property's heating and cooling systems. I have used their plumbing services for a bathtub drain and have only had a positive experience. They are easy to schedule with, reliable, and affordable.
Was able to schedule an appointment online, received a phone call later that day to confirm appointment time. Woman was very polite and courteous on the phone. The day of the appointment I received a text message to confirm that I was available for the technician to arrive. The message included a photo, which I greatly appreciated, so that I knew who I was opening the door for. The technician was very friendly and explained everything he was doing. He didn’t try to upsell anything or pressure me to spend more than I needed to. My AC is running great!
Michael Murphy
8 years ago
Quality Comfort has been servicing my HVAC for the last few years and I couldn't be happier with their work. They're always professional, punctual, and reasonably priced. I would highly recommend them to anyone looking for a top-notch HVAC contractor!
Mike Bennett
8 months ago
Timely service. Very professional. Educated us on our system. Did not try to push products/services. Will continue to use in the future and highly recommend!
Always a great experience. Tori did a great job, VERY impressed.
Nancie Lizakowski
8 months ago
Very pleasant and personable young men. Did a great job 👏
Jared Walter
8 months ago
They were very friendly and got me scheduled for a visit very quickly. When the tech arrived, he was very knowledgeable and helpful. As I am a curious person, he didn’t mind me asking a bunch of questions. Would recommend 100 times out 100
Great company that helped me out in a pinch. Would definitively use them again. Thanks guys!
Nadeera Barton
5 months ago
Josh and Ken were AMAZING! I’m so glad they came out. I was skeptical about getting my ducts cleaned but it was WELL NEEDED and NECESSARY! They were in and out, informative, kind, respectful, & I will definitely be a reoccurring customer
Nicholas Reuter
11 months ago
Excellent service; on time, prompt and courteous. They even came prepared with the shoe sleeves as to not track dirt/mud in the house. Will refer and use again!
Similar Items
Roto-Rooter Plumbing & Water Cleanup
