Description
1-Tom-Plumber is a full-service plumbing, drain cleaning, and water damage company. We are available all day, every day (24/7/365). Our dedication to fulfill the immediate needs of our customers, both commercial and residential, is at the heart of how we operate since our founding.
SERVICES
Plumbing leak detection, Faucet installation, Shower installation, Toilet installation, Water heater installation, Faucet repair, Plumbing pipe repair, Toilet repair, Garbage disposal installation, Plumbing leak repair, Garbage disposal repair, Outdoor plumbing system repair, Sewer repair, Shower repair, Water heater repair, Sewer cleaning, Sump pump repair, Drain cleaning, Backing Up Pipes, Basement Bathroom, Broken Drains, Broken Water Line, Burst Pipe Repair/Replacement, Cleaned Up, Cleaning Out, Cleaning Water, Clearing Your Drains, Commercial Drain Repair, Commercial Excavation Services, Complete Repairs, Corroded Pipes, Damage Water Pipes, Drain Auger, Drain Issue, Drain Problem, Drain Repair & Replacement, Emergency Plumber, Floor Drain Cleaning, Floor draining, Hydro-Jetting, Leaking Faucets And Fixtures, Main Line Repair And Replacement, Old Pipes, Pipes Cleaned, Plumber Drains, Power Drain Snakes, Repairing Clogged, Septic Tank, Sewer Line Repair/Replacement, Spot Repairs, Sump Pump Repair/Replacement, Toilet Backing Up, Trench Digging, Tub Drain, Underground Pipes, Underground Water Line Repair, Utility Sink, Water Filteration, Water Heater Repair/Replacement, Water Line Breaks, Water Line Repair/Replacement, Water Softener, Water Supply, Bathroom And Kitchen, Clogged Drains, Commercial Drain, Commercial Or Residential, Drain Issues, Drain Problems, Faucets And Fixtures, Kitchen And Bath Fixtures, Leaking Faucets, Main Lines, Overflowing Toilets, Septic System Maintenance, Sinks & Faucets, Water Filtration, Pressure Washing,
Reviews
Douglas Thornton (Middle West Studios)
a year ago
Awesome experience. Blake was THE BEST. So professional, kind, patient, helpful. He answered my questions 100 times and was such a pleasure to work with. It's ever a problem again… They will be the first and only only we call. Well happily recommend to friends and family.
Allison Schanda
a year ago
Came home on a Sunday afternoon to find a leak/water running through a light fixture in the kitchen - coming from one of the bathrooms upstairs. After some minor troubleshooting, we were unable to locate the leak and called 1-Tom-Plumbing. They had someone at my house in less than 30 minutes. Ben was incredibly kind and professional, located the leak quickly, offered a couple of solutions and always made sure I was aware of the potential costs for the work he was or would be doing. He was able to sautér a new piece of copper pipe to replace the leaky pipe so we didn’t have to replace the entire shower valve. He was in and out in about an hour. Highly recommend this Company, especially Ben!
Had a fantastic experience with Cullen. He was on time, communicative, and helped me understand the issues/solutions using plain language. Highly recommend.
My kitchen sink was backed up, Cullen showed up and got it working again, I would highly recommend!
Joe was AMAZING! He was polite, on time, helpful and fixed every ounce of the problem presented to him. He even washed his hands at the end of the job, using antibacterial soap, at my request. 10/10 recommend! Thanks, Joe!
Pleasant Run
3 months ago
Cullen and Cory are awesome to work with! Very efficient and gets the job done in a timely matter.
Adam showed up exactly when he said he would be here, completed the work on my sink within minutes, really nice to us and explained everything he was doing to where I could understand what he was saying. Great job to 1 Tom Plumbing and Mr Adam's amazing work. I would recommend this company 100 times over to anyone in need of plumbing work.
Paulette Plunkett
2 months ago
Joe and Damon are awesome!! Damon could play Elvis in a movie. Joe is smarter than anyone I know!!
Great guys. Will call again.
THANK YOU!!!
Michelle Jane
4 months ago
Daryl came out quickly within the expected time to aid us at our home with a major clog that caused our basement to flood when we flushed the toilet. The service was quick and he was very friendly and communicative about issues and was able to come to a resolution. No more clog, and no more fear of flushing the toilet. We appreciate you, Daryl! Thanks for your appropriate response and friendliness!-J and Ashli
Hibner Family
a month ago
Joe and Damon took care of everything and then some. Awesome work guys!
Joe and Damon were great! Very professional, kind and knowledgeable. We have used 1-Tom several times now and I always appreciate how they give great advice and tips to be able to prevent future issues and to fix things if problems reoccur! You can trust that they give experienced evaluations/solutions and are never doing more work than needed.
I had to have a bathtub drain replaced that snapped Braden and Bradey did a great job! Thanks guys.
David Anderson
3 months ago
Blake was very professional and very friendly. He explained our options and saved us money. I would definitely use 1-Tom-Plumber again.
Joe, was an awesome plumber, very professional and nice and very knowledgable!!!!
Blaise Hoopes
3 months ago
We received same day service, which was fantastic. Blake and Damon were prompt and very professional. Would definitely use them again.
The townhome I reside in using 1 Tom plumber for plumbing issues. Today Cullen came out to service our issue which he was able to fix rather quickly. Cullen was super professional and friendly and very knowledgeable as well. I would recommend this company and especially Cullen for your plumbing needs!
Jared was quick, professional, and got the job done well. Thanks!
Rebecca Davis
3 years ago
These guys were great! Joe was there quickly, unclogged the drain in no time at all and was very professional and knowledgeable. A second gentleman came to bring a part that was needed and was there so quickly I couldn’t believe it! Unfortunately I’ve forgotten his name but he was also very professional and knowledgeable. Both were very friendly and kind. This was the second time I’ve used 1-Tom-Plumber and I will continue to use them whenever the need arises!! Thank you for a job well done!!
Cullen did a great job! I work from home and my little office space is in the corner of a room near the bathroom when the drain was stopped up at... He closed himself in the bathroom so the noise would not be so bad and I could work!!! Thank you Cullen, I so appreciate your service today!!
Kristen Stephens
2 weeks ago
Arrived for a late evening emergency after I attempted to replace an old toilet but encountered problems trying to get the new one installed. He was able to fix the issue so I could complete the installation!!!
Woke up to a water leak early in the morning. This is the second time we’ve called 1-Tom-plumber to do work for us. Was given a time between 10 and 12 . Adam was here by 10 and done by 1030. Quick and professional and no mess left behind. Explained the issue and showed pictures both before and after because of it being in a tight location. Won’t hesitate to call them again for any needs.
Jeremy Sturgeon
a year ago
Austin was amazing. He showed up earlier than expected and called me on his way. He was very professional, courteous and was the best service tech we have ever used. He did not leave until he fixed the problem. Even though it was 12:00-2:00 am, he worked hard, and was a joy to speak with. Thank you so much for sending him! Big promotion in store for him.
Cullen was professional, great, fixed it all and showed me it was fixed.
Service was right on time. Austin was friendly and got the job done quick! Thank you!
Professional, efficient, friendly, honest and informative, from the office staff to the technicians---I could go on and on. A friend recommended your company to us because we had a sewer leek/backup. Joe came out and got to work immediately diagnosing problem, keeping us informed and showing us the trouble spot. Later Blake and Cody came to replace broken pipe. They worked efficiently and timely, being careful not to tear up the yard. Joe came back out to scope and jet the line, even giving us pictures of the line at different intervals so we could see if was all clear. Don't let Joe's youth fool you! He is extremely knowledgeable, very hard working and his passion for his job shines through when you talk to him! We would definitely recommend One-Tom Plumbing and request Joe and crew for any future projects without hesitation!!!
Michaela Hickey
3 months ago
Blake was super professional and very fast and explained everything as he worked. Even cleaned up after him self. Very thankful to have my kitchen sink working again!!!
Excellent plumber came to our rescue!From a previous job, we had been left with leaking pipes by the remodeler who damaged our bath vanity, sink and blamed the Moen faucets for the leakage below the cabinets .Jared with 1-Tom Plumbers came to the rescue and expertly repaired everything! The service, professionalism and top notch work gives us peace of mind! Thank you Jared!
Austin did a great job!!He is super friendly and very knowledgeable. You all are the best! Also like the great service from Matt and Adam.
Had them out to Camera drain outside. The communication was excellent and the tech was great to work with.
I thought I had a clogged drain. Cullen and Michael checked it, tested it, and pronounced it good to go. This company is the only one I’ll use. Thank you.
Nancy Stelzer
6 months ago
He saw that the new disposal put in by a different gentleman did not have the plug removed. That fixed the dishwasher. Slow drain the the bathroom was cleaned and he gave me tips on what to do to keep it running smoothly. Blake was very trustworthy and polite. Thank you so much.
Nicholas McHargue
2 months ago
Ben came out, super great. Quick fix and he was in his way.
Denise Brumer
3 months ago
Cullen and Cory were very nice and respectful, they had my sinks fixed in no time....very happy with the service they provided
Brenden was awesome. Friendly, fast, good service.
Cullen was wonderful. He was able to fix my clog when no one else could previously.
Tim Courtier
3 months ago
Very responsive and professional. They were at my house the same day I called, took care of my needs in a timely manner when nobody else could. Matt took care of our leaky faucet within a few hours, Cullen, Ben, and Robert arrived early in the morning to dig up a clogged sewer line that was full of roots, clear it and install a clean out and were done by early afternoon! Thank you guys so much, you guys are lifesavers and will definitely recommend anyone needing plumbing work to you guys, Thanks again
Tristan Collins
a month ago
Cullen was amazing, fast, and was very amiable about our situation. Very awesome!
1-tom-plumbing was fantastic. They arrived on a holiday for an emergency sump pump replacement and did a fantastic job. The plumber answered numerous questions that I had and then completed the job very professionally. I will be using this company again.
Blake did a great job! Very professional and was able to fix the issue quickly!
Joe and Conner are the best. Damon came out and unclogged our drain
Adam installed a water heater & pressurer reducing value. He was very informative throughout the process. He felt more like a consultant
Jackson Salyers
5 months ago
These guys are awesome, came out to the apartment on the same day. Cullen was fast and professional. Would highly recommend!
Zachary Hayes
4 months ago
Blake and Damon showed up on time and were professional. Performed the job quickly with quality. Would recommend to anyone.
An excellent experience with 1 Tom, and Austin. They were on Tom, professional and great to work with alla roumd.
Lindsey Nicole
2 months ago
Cullen was great and fixed our issues very quickly. I highly recommend!
Jags Mechanical
a month ago
Blake arrived right on time and was courteous and professional throughout the entire process.The drain cleaning process was efficient and effective. The plumber utilized advanced equipment and techniques to clear the clog quickly without causing any damage to the plumbing system. He also took extra care to ensure the surrounding area remained clean and tidy during the service.Not only did they resolve the immediate problem, but the plumber also offered valuable advice on how to prevent future drain issues. His expertise and helpful tips left me feeling confident in maintaining a healthy plumbing system moving forward.Overall, I highly recommend this plumbing drain cleaning service to anyone in need of a reliable, prompt, and professional solution to their plumbing issues. Their dedication to customer satisfaction and high-quality work truly set them apart. I won't hesitate to contact them again for any future plumbing needs. Thank you for a job well done!
Sharon Griswold
2 months ago
Matt was wonderful to work with! On time, called to let me know approximately when he would be here. Arrived on time. Did clean work. Wore booties in our house. Really loved the picture that was sent with the text message to remind me he was coming. Excellent!!! I would highly recommend your service!!! 1-Tom-Plumber!!!
Cullen came very quickly to fix our toilet! very polite and professional.
Very responsive and professional. Explained the whole process and made sure the drain was cleared. Would recommend
Jean Madonia
2 months ago
Joe and Devon came to my house. I had a clogged kitchen sink. They were very professional, very knowledgeable and they cleaned out the clog in no time and I am very happy with their service.
Brian and Jeff were excellent, they were very efficient, courteous. Seem to be a pleasure to be around. Great asset to the company. Thanks Brian and Jeff.
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Cullen's was fast and did a excellent job for our restaurant.
Phenomenal Queen
3 months ago
AUSTIN was awesome and better than Conner lol just kidding they were both great!
Cannot say enough! ONLY service in the Cincinnati area able to come out for an emergency overflow on a Saturday. Within the hour!Austin was friendly, knowledgeable and thorough. We will absolutely call again! Thanks a million!
Danielle Dupps
a month ago
Blake and Damon did such an amazing job! They were very efficient and professional. They explained things very thoroughly as well.
Clifford Fischer
a week ago
I gotta take a couple seconds to brag on this company and an employee of this company as well. As a maintenance technician for Oakwood Apartments here in Milford, I use this company on the regular. 1 Tom are extremely reliable, knowledgeable and trustworthy. Those commodities are rare these days but Brenden with 1 Tom reflects those qualities in his work! Had him out twice this week, and his work ethic and attitude towards myself & our tenants was impeccable. He’s educated, professional & eager to find a solution to my ever growing problems which has compelled me to request him specifically on each call. Thanks again brenden, your service is greatly appreciated.Daimen came out later and was able to come out and get out issue real
Hadley Kiefer
a month ago
Joe and Michael were very personable and knowledgeable working with us. They were on time and professional and gave us a timely solution with lots of detail. I would recommend anyone to use them! 10/10!
Sheila Adams
6 months ago
JARED & ROBERT WERE VERY PROFESSIONAL & THOROUGH. CLEANED UP AS THEY WENT & LEFT EVERYTHING LOOKING GREAT AFTER FIXING THE PROBLEM.
THANK YOU 1 TOM PLUMBER!
Brooke Hickey
3 months ago
Cullen and Damon did an awesome job! They were quick and got the job done.
Meredith Bullock
8 months ago
Five stars for Ryan!!We came home from vacation on Christmas Eve and found our sewage had backed up. It was a mess but we called 1-Tom Plumber and got connected with Ryan. He was able to get us a same day service appointment and in fact arrived even hours before expected! He was professional, knowledgeable, and fixed our clog immediately. I cannot express what a lifesaver he was for us — especially on a holiday! He even contacted a water restoration company and got us connected with them for same day service. He went above and beyond our expectations. I will definitely call him again for any future issues.
I had a clogged drain in the basement utility sink that was effecting the kitchen sink upstairs. . Blake showed up on time. He was very pleasant and professional. He fixed the problem in less than 20 minutes. I will definitely use their services again.
Lil RNS Yung Boy Vibes
6 days ago
Blake was such a huge help and was very kind and his communication was on point
Came on time to fix my water heater Cody and Jeff are awesome. Jared installed water heater very next day and did an awesome job thanks guys
Matthew Wintzinger
a month ago
Adam showed up right when expected and was in and out with the job done quickly and to quality standards. Friendly service from reception to repair.
Cullen and Cory super helpful got the job done quick and professional
Ilana Milberg
10 months ago
Ryan was very professional and did a great job fixing my plumbing issue - I think he was here for less than 15 minutes and he resolved the issue. Thanks Ryan :)
Blake was excellent, really professional, and got the problem resolved quickly!
Javanira Waters
a week ago
joe was amazing. always fast service when he comes to fix the situation!!
Lynne Fuhrmann
4 months ago
Found where water came from and chased it out. Cody said it was sound when done. He kept at it until no leaks, good job.
Amanda Cochran
5 months ago
We had a sewer back up in our basement late November on a Saturday night and 1 Tom was the only company to answer their phone. The polite young man they sent out cleared what he thought was the block but water was still draining slow so he cleared another location hoping to get the clog. He did not! Two weeks later we had a second back up. He came out again and cleared from a third location, finally getting the clog. While this plumber is a nice young man, he had of off night doing his job during the first service. 1 Tom does not stand behind their employees’ work and does not guarantee their labor. So we paid them twice and had to meet TWO insurance deductibles of $2500 each. Twice as much money and twice as much headache. I highly recommend NOT using this company. I believe this is the first bad review I have ever written, but I think other customers should know of my experience.
Morgan Rigaud
7 months ago
We had an excellent experience and the specialist they sent out, Cullen Griggs, was professional and quickly solved our plumbing problem. Pricing was fair. We were very pleased with our outcome. Highly recommended!!
Sam Terribilini
2 months ago
Brian did a fantastic job with our plumbing. He was quick, professional, effective and kind!
Richard Becker
2 months ago
Blake was great and took care of our clogged drain line quickly and professionally.
Jeffrey Yannitty
a year ago
I have used 1 Tom Plumber twice and both experiences have been excellent, had them out to install a shut off valve for a leaking hose bib and most recently to check for a sewer pipe leak. Both times the gentlemen that arrived were professional, courteous, on time, and provided me with several options for the services I needed. I will be happy to continue to use them in the future.Edit: I had to call 1 Tom Plumber again for a leak under my sink and Adam was a joy to work with, he replaced multiple valves that were leaking and made suggestions on supply line replacements as well in the future. He was very helpful and even though he had to come back same day (no fault of his), he was just as courteous the second time and made sure everything was taken care of.
Shruthi Sreekumar
a month ago
Cullen - fast service, very friendly, and efficient. Would recommend 10/10!
Natalie Rocco
11 months ago
Jared and Austin were so professional and went above and beyond for the services I needed. Jared was very thorough in diagnosing the problem and was not trying to push new services on me; he was honest and made me feel comfortable in my decision I needed to make to get my home back where it needed to be and I am very appreciative of that. Austin showed up to help and was just as kind and determined as Jared was to get my problem fixed. Any questions I had he was able to answer them; he was very knowledgeable. I can honestly say I will be using them in the future for my home and our business. It’s good to know there are still good people out there doing honest work. Liza who answered the phones was also very calming and nice in the state of panic I was in and I’m so grateful for her too! The owner must be very proud to have such a good team! Thank you Jared, Austin and Liza for making my day/night so much better. This is a company you can absolutely trust!
Kelly McConnell
a year ago
It's 10:30PM and Austin and Jerren just left after fixing my very clogged drain. The clog was very deep and they had to snake it long way. They were very professional and very nice. It's nice to know I have found my plumbers that I can depend on any time! Many thanks for a great job!!!!!!
Steven Rosenzweig
2 weeks ago
Joe was unbelievably awesome!! He needs a promotion!!!
Our experience was amazing. Austin, the plumber technician, was super polite, knowledgeable, and professional. We ran into a clogged basement drain and they were able to come out at 11:30pm and knockout the job within an hour! Austin answered all of my questions and I learned a lot as well. Being a supporter of small businesses, I am definitely adding this one to my list as my go-to plumbing service and you should too! Referring as many people as I can!
Austin did quality quick work. Well explained. Very happy with the service.
Damon was Very sweet and professional and did good work. Would definitely recommend
Danielle Shaffer
10 months ago
Thank you to Jared and Robert. I required a new hot water heater after my current one failed. They were at my home within 2 hours of calling to request services and completed the installation of the new hot water heater and removal of the old one in just 2 hours. Very professional, courteous and knowledgeable men.
Kimberly Farrell
4 weeks ago
Damon was great! Thank you for your help!
Brad was great :) He was very nice/professional, and got the issue fixed quickly.
Chris Hamilton
10 months ago
Outstanding job! They jetted a main sewer line at my house that was obstructed. The young lady who took my call was pleasant and told me the cost up front. She gave me a 2 hour window for when to expect service. The tech called me and told me when he was on the way and how long he would be. Yes, he was in the window. The technician showed up dressed in a company uniform. He was clean cut, professional, pleasant, and well spoken. He drove a modern truck with a modern equipment trailer. If you own a business this is the image that you want to present! Sadly, I forgot his name but if he reads this he'll know who I'm talking about. He said he was one of the owners. Not only did he clear the obstruction, but he flushed the line multiple times to make sure it was clean and then ran a camera through the pipe to see what the issue was and gave me a couple pointers on how to deal with it. It was worth every penny to have them come out! Thank you!
Sandeep Makkar
2 months ago
Brian and Nathan did a great job. Professional, efficient and pleasant.Would definitely recommend.
logan mckenzie
a week ago
We had an issue with our household water filter, and needed it removed. Adam from 1-Tom-Plumber came through and did phenomenal work. He was on time and super professional. We will definitely be reaching back out to Adam and 1-Tom-Plumber for our future plumbing needs.
I rarely take the time to leave reviews. But I ran across 1-Tom-Plumber while looking for a good company to replace my my old stationery tub. It had been leaking water and getting worse. So I called them. Within about 45 minute's they were at my house. Problems were assessed, a quote was given, and I said sounds good. Brian and Cory went to work immediately. Professional, knowledgeable and a pleasure to talk to. Call 1-Tom-Plumber. You will not regret it! This review is well deserved. A special company with awesome employee's.
Peggy Henthorn
a week ago
Our company used 1Tom Plumber with Michael being on site and being a working supervisor. He and his team worked extremely hard to get the commercial job finished in a timely manner and successfully completed. I would highly recommend Michael and his team. This company earned their five star rating.
Steve Rosenzweig
9 months ago
The guys did a great job in getting our sewer line cleaned out. Thanks to Austin and Ryan for professional service!! I highly recommend them!!!
NicoleLynn Aguilar
a year ago
Ryan and Cullen did a great job on clearing my kitchen drain. They showed up on time and were very polite and courteous. They completed the job quickly without any issues. This was an emergency service for me since my kitchen drain was completely clogged. They arrived within 24 hours of my first call; the price was reasonable for the service that was done. I will be calling them next time I have any plumbing issue.Thank you all for a job well done!
Michelle Bellamy
8 months ago
We called 1-Tom plumber at 10 am and Joe was here by noon. He cleared our drain and informed me about what parts we needed to fix another issue. Joe was professional and kind (even after our dog had left a present on the floor.) I was incredibly happy with the speed and quality of service. Definitely would call again.
Donna Englert
3 months ago
Cullen was a very professional technician who arrived at our emergency call very quickly. Responded back from our phone call immediately. Left the scene very clean and worked quickly and efficiently to solve the problem of our backed up shower stall ( raw sewage ). Will call again for more service, if needed.
Cullen was excellent! He fixed our plumbing problem quickly and was very kind and caring in the process!
Cullen was very professional , friendly with fast service! Highly recommend him!
Kyle French (KB)
3 months ago
Cullen and Cory were very helpful and informative. They assessed the problem correctly and did not try to upsell when they reviewed future options.
I was able to get a same day appointment to have a leak fixed in my bathroom. Adam and Ben were great, and cleaned up very nicely after the repair. I would definitely recommend this company.
sherry neumeister
a year ago
I can not recommend 1tom plumber enough!! To make a long story short I have been without my kitchen sink since the day before Christmas 2021. I was told by different company I had a broken pipe in the ground. It would be at least $3000 to dig up and fix. I don’t have that laying around so I had to save for the repair. On 4/19 I decided to call 1tom plumber to have it looked at and start the repairs. Collin ( my angel) come to my home and found that is was not a broken pipe after all but a very nasty clog!! He had my sink up and running in no time at all!! I am so incredibly Thankful for his hard work! I could never say Thank you enough! His honesty truly touched my heart more than I can say also. He came into my home knowing I “thought” my pipe was broken and I was Looking at a large cost for repairs and he didn’t take advantage of the situation.In this world we live in today it is so wonderful when you get the chance to see goodness! Thank you Collin and Thank You 1 Plumber you will have my business for life!!!! If you are reading this review just just stop here and call them you won’t regret it!!!!!
Cullen came to our house and saved the day! We had a clogged sewer line that Cullen took care of with no problem! Very nice gentleman with nice work ethic would highly recommend 👍
Aniysha Blanchard
3 months ago
Austin and Cody did a great job. Very professional!
Mario Jackson
a month ago
Austin and David were on time and professional. I'm renting a house and the pipes were leaking from not being sealed properly. They fixed the problem with ease and made underneath the sink look a lot better than it did before. Thank you 1-Tom-Plumber.
Damon helped us out alot with a reoccurring plumbing problem and was very professional and left the place better than he found it.
Morgan Chambers
2 months ago
Ben came out and fixed our sink, he was very nice and very knowledgeable! Will use again in the future.
James Summers
4 months ago
Adam was my service technician and he was genuinely kind and compassionate (first and foremost). Adam was on time, professional, and very thorough without compromising the integrity of his work. 1 Tom Plumber and Adam met my expectations and I would definitely recommend them to anyone needing plumbing work. I will use this company again in the future. Highly recommend.
Danica Tedesco
3 years ago
This is such a great company. We called in the morning and they were able to get Joe out to us around lunch time that same day. Joe was super friendly and knowledgeable. He was honest and upfront with pricing which was super important to us sticking to our budget. We will most definitely call them next time we need help with any plumbing in our house. (PLUS he likes dogs so that's always a plus when we have two running around.)
Jessica Hensley
2 months ago
I had a wonderful experience with 1-Tom Plumbing. Blake was the plumber on site and he was extremely professional and knowledgeable. He was able to quickly identify the problem and rectify the situation. I am very impressed and pleased with the level of service I received today. I would definitely recommend using them for any future issues you may be faced with!
Anthony Garcia
a month ago
Cullin and Damon were professionals, and gentlemen! Thank you both for taking care of us today!
Jason Broomfield
2 months ago
Joe got here and fixed our clogged lines pretty quickly. Polite, professional and competent. 👍🏽
Hanna Ferrenberg
2 weeks ago
Cullen was very professional. He showed up during the allotted time and didn't leave until the job was done. I am happy he was able to fix the issue I was having.
Michael G Grimes
5 months ago
After our crawl space flooded, Matt and Kevin came out to assess our sump pump and back up situation. Both had failed and they advised to install a new primary pump. They answered all my questions honestly and I never felt like I was being up sold on equipment or service. Great work, thank you.
Rachel Patterson
2 months ago
Joe and Damon came out and charged less than quoted and were super friendly. We will forever use them for services! They interacted with our whole house and gave us so many tips for our kitchen sink. They were wonderful!
Nicholas Harth
2 months ago
Cullen was fast, nice and gave great service.
I just moved into a new building, and we were having some problems with clogs and backups. Our maintenance team contacted 1 Tom-Plumber, and he gave my name and number to Blake. He called me and told me that my name was given to him by our head maintenance manager. He told me that he was in route, and would be here in 20 minutes or so. He called when he arrived to make sure he had the right building. I let him in and I explained some of the problems we were having with the plumbing. He told me that he would go out and check the access points outside, and if he needed to enter back into my apartment he would let me know. He did his assessment, and he came back and kept me informed on everything he was doing from start to finish. He ran a camera through on of the access points, and discovered a clog/blockage. He told me that he would try to see if he could dislodge it, or he didn’t know if he would have to contact the contractors for further assistance. He came back a little bit later to tell me that he was able to push the debris out and that the blockage was freed. He was very professional, and he told me before he left that he would make sure he cleaned up my bathroom before he left. He was very proficient, and very technical as he was explaining things to me. He also gave me some good instructions on how to flush and the best toilet paper to use to prevent further problems. He told me also to give it and extra flush too and that may help. Overall Blake did an outstanding job, and I would recommend him to anyone that asked me if I knew of a plumber.
Passion Jimmar
a month ago
Connor did a great he fix my problem and was very nice
Blake was very professional, called ahead of time. Was patient in explaining what he found and our solutions. This visit was well worth the money and I definitely recommend.
Adam was excellent to deal with. He assessed our issue and was very kind and professional fixing our emergency. Would gladly recommend him again.
Lindsay Lawson
4 months ago
Cullen was nice and professional and got the problem solved quickly!
Candace Tuke
7 months ago
I was very happy with the service provided. I have been renting this house for only three weeks now. Connor was polite and knowledgeable of how to handle my sewer situation. I had a back up of sewage and pools of water in my basement. He was quick to work opening the drains in the basement clearing the pipes from debris, ultimately eliminating the pools. He even recommended hydro-jetting to clear the drains from roots and debris to prevent a recurrence of this issue. He returned the next day with another technician and they swiftly got to work. Flushing the pipes from any further large debris. I am very happy with my experience and would recommend to others dealing with similar issues.
David Everman
3 weeks ago
Great experience from Adam from 1 Tom Plumber today! I called last Thursday evening for an appointment and it was fixed today. Adam arrived on time, was efficient, and polite. I’ll definitely use this company again for my plumbing needs!
Cullen gave a great experience he was educated and to the point helped me with my problem in a timely manner i highly recommend services
Heather Wheelock
6 months ago
Thanks to Joe and Conner for fixing a backed up sink line. Fast appointment, knowledgeable and quick.. Would recommend!
Cullen was great, got the job done!
Jessica Smith
6 months ago
The morning after a storm the check valve on our sumb pump had a broken seal and was spraying water. Cody arrived in a short time after our first call and was able to replace our check valve quickly and professionally.
Joe and Michael were great! They were very helpful and polite.
Branden Roberts
4 months ago
Matt easily found out refrigerator water shut off in the basement ceiling tile, called to confirm early arrival for service, and knowledgeable on service products.
Thank you!
Michael Turner
6 months ago
Cullen and Kevin did an awesome job showed up early and we're very efficient.
The drain in the basement backed up. Blake was very professional, courteous, and explained everything to me. I would definitely call 1-Tom Plumber for any future plumbing needs.
Cullen was fantastic, super kind, and very thorough. Showed up on time, and got the job done quick.
Donna Berryman
a year ago
Ryan arrived on time, was courteous and efficient. He showed me the issue as he was working to clear the line. Very nice experience for my first time using 1-Tom-Plumber.
Brad Achtermann
2 months ago
Come late and helped my friend with septic tank. Would highly recommend them
Wendy Murray
3 months ago
This was my first time using this company and was a little nervous not knowing anyone who has ever used them. They send us Joe to my sons rental property and he is the absolute best!! They should have him training people!! Joe was great and very personable!! He was upfront and honest about everything, explained that if it was him home what he would do, he wasn’t there to just make a dollar which I love! I drive a jeep and he stated his wife does as well so of course I had to give him a duck for his wife (jeep thing) anyway Joe deserves a pat on the back and should be the face of your company!! ( money is good too😉)
Cullen was super fast, very professional, and got what we thought was a huge issue finished in minutes. 10/10
Jeff and Matt installed bathroom faucets and a showerhead. They were very neat and professional. Service charge was exactly as quoted. Will definitely use them again. Thanks guys.
Jacob and Austin were great. Kept me apprised of the project throughout and got the water back on as quickly as possible.
Blake came out to inspect my main line, specifically to check the condition of a ~3ft section of cast iron pipe. He scoped the line for free, walked me through all options, and gave an honest opinion without trying to sell a service.
Once again, my “Tom,” Austin, was fantastic! Personable, professional, and super knowledgeable. Within 20 minutes of my initial call, he was at my home investigating the problem. He found and resolved everything quickly, on an after-hours call and I couldn’t be more grateful. Highly recommended service that’s even better the second time around!
Roger P. Bouchard, Attorney at Law, L.L.C (Bouchard Law Offices)
a year ago
I have owned three homes and have had multiple issues with plumbing etc… Joe from 1 Tom, is hands down the absolute best technician I have had the privilege to work on my house. Professional, courteous, knowledgeable, and friendly. I can’t say enough about his work and ability to diagnose and fix. Very lucky to have him get me up and running again!
Leveda Vinson
4 weeks ago
I would like to give thanks to Blake (glenway) he was very professional and awesome!
Cullen was super professional and got the job done quickly
Brandon Hicks
4 months ago
Ryan is a pro. Showed up within 40 minutes of calling and handled a clogged basement drain like a boss. Bit on the expensive side (375) but you get what you pay for an more. Would recommend.
Cullen did a great job, arrived when expected and was able to identify the problem with the drainage from our sump pump out in our yard. He was very knowledgeable and made very good recommendations.
Ryan Gilligan
7 months ago
Blake came and did an excellent job clearing my lines. Very punctual, professional, and knowledgeable. Highly recommend. Wouldn’t go anywhere else.
Ben is a great worker. He was very professional. And cleaned up after himself. Respectful of us and our home. I will refer and use again.
Next day service.. techs professional. Problem solved within couple hours. Well done Aaron and helper….(sewage crock motor replacement)
Bill and Crystal McQueen
6 months ago
I had someone else try to clear my drain unsuccessfully for two hours yesterday, and ultimately recommended trying a more expensive service. I called 1-TOM-PLUMBER this morning and they assured me that they could take care of it. Joe and Connor arrived right at the beginning of the time slot I was given, and cleared the clog in 25 minutes for half the price the other guys had quoted if they succeeded. Super friendly, and provided great tips to avoid a repeat clog. I won't call anyone else but them for plumbing from now on.
Cyrll Knecht
4 months ago
My water heater went out the day before. Called in at 9 in the morning the next day. Ben was at my home by 10 and was ready to work. He did an amazing job and was so helpful throughout the whole process. I would recommend everyone to use 1-Tom.
Elizabeth Stetler
a week ago
Damon was super helpful even though it was late on a Saturday. So expensive though whew!
Joe and Connor came out today to fix a clogg in our kitchen sink! They were quick to respond, on time and efficient in getting the job done! They even stayed a few minutes extra to share a few tips and tricks to prevent clogs! Will definitely call them in the future.
Gail Schaffer
4 months ago
Cody and Kevin were fabulous. Very polite and professional, cleaned up any mess that they made repairing my shower
SCS Stage Management Team
a month ago
Blake was super helpful! Quick and efficient. Explained the issue and how it was fixed.
Joe was AMAZING!! Super helpful and extremely knowledgeable!! Highly recommend!
Fellow Travelers
a month ago
Blake was absolutely amazing! So courteous and kind and got the job done quickly. 10/10 recommend!
Debbie Maratta
2 weeks ago
Joe was very nice, knowledgeable and professional. I would call 1Tom plumber if I needed someone I could trust to do a great job.
Beverly Taurman
10 months ago
1 Tom Plumbing (Brandon) did an excellent job installing my toilet!
This is by far the best plumbing company I have ever used!
I highly recommend them for all your plumbing needs
Cullen and Connor did a great job!! They were quick and efficient and let me know exactly what was going on. Would definitely recommend!!
Cullen was amazing showed up and got the job done, thanks Cullen!
Adam was awesome. Very professional and knowledgeable. No issues with installing a new toilet. Works great!Highly recommend 1-Tom-Plumber.
Manuel Whitmore
a week ago
Cullen was great, he got the job done!
They replaced all of the gas lines from the outside meter to three gas appliances inside the house. The furnace, the water heater, and the stove.
They did a perfect job and a pleasure to do business with.
I know who I am calling on my next unresolvable plumbing issue.
Sadie Caldwell
2 weeks ago
I called my home insurance company to have a stoppage looked at, and they couldn’t get me in for 3 more days. I’ve worked with 1-Tom before and decided to call them in to help. They were able to get me in the very next day. I got a call from the plumber, Blake who was able to get me in a few hours ahead of my scheduled time. He was professional, very thorough, explaining my options, and completed the work in an efficient time. I appreciated the honesty and hard work Blake! Thank you 1-Tom!
Natalie Rocco
4 weeks ago
Thank you Cullen for all your help service was quick easy and professional!!
Krista Boyle
6 months ago
Woke up to a sewer backup and 1-Tom Plumber was able to get out the same afternoon and get it fixed. Conner and Cullen were knowledgeable, polite, and quick. The price was exactly what was quoted - no surprises or upsells which I appreciate! Thank you!
Big fan of 1 Tom Plumber. We’ve used them for a few plumbing incidents such as toilet issues, draining issues, and water heater repair. They’re communicative, knowledgeable, reliable, and overall get the job done. Adam was our most recent experience who replaced a water heater part successfully. He was on time, efficient, and communicated everything he was able to.
Michelle Jansen-Teila
3 months ago
Cullen got it done on a holiday weekend, no less. Thank you!
Cullen was quick to respond to our main drain that was completely clogged. Cullen was thorough and explained everything that was going on so that I was able to understand the situation. Cullen is a great employee and reflects everything you want in an employee. I would definitely recommend him and 1-Tom!!!
Barbara Manire
9 months ago
A big shout out to Rooky (Joseph Duncan) our technician! He did an excellent job repairing a water line leak in our front yard. He was prompt, professional, got the job done in record time so I could get my baking done for Thanksgiving! Thank you Rooky for taking a serious problem and solving it for us with such a positive attitude! Kudos!! Barb & Allan Manire
Kelsey Draper
a month ago
Joe and Michael were very helpful and helped resolved our problem within an hour. Thank you!
Mary Horning
2 months ago
I called at 0845 this morning and told her what my problem was. She told me she could have someone out between 1100 and 1300. Adam let me know he would be arriving within 15 min. He got here before 1100. Put in a new outside faucet. Was very professional and answered my questions. Everything turned out great. Will definitely use them again.
Ernest Merida
2 weeks ago
Joe and Adam were absolutely awesome fixed our issues!
Blake and Connor were great, they showed up early within the time frame that was given to us and just went to straight to work after taking the time to explain what they were going to do with our clog issue. It’s great to see hard working professionals in this day and age and I’m glad they are still out there in the work force. We will always be using 1 Tom plumber for our future needs! Thank y’all for saving our basement!
Jessica Schreiber
7 months ago
The nicest guys!! I had a backed up sink in the basement and Blake and Connor were so prompt, courteous and fixed the problem in less than 15 minutes!! Will use Tom Plumber EVERY TIME!!
Our kitchen sink line was clogged on a Friday night, I called 1 Tom plumber and they sent Joe out. He was great! He got right to work, cleared the drain in no time. Service was expensive but that was expected on a Friday night. 1 Tom was very upfront about how much it would cost being a weekend and 9pm. No different than any other place except they were courteous, helpful and available! Joe was such a nice guy, gave some good advice, knew what he was doing and tested the drain a few times before leaving. He’s the kind of plumber you hope shows up when you have a plumbing issue at 10 pm. I would not hesitate to call this company again for any plumbing issues and I would request Joe.
Megan Edwards
a month ago
Cullen was fantastic, highly recommend this company for anyone needing drain clean-up! five stars all around!
Damon did such an excellent job! Extremely knowledgeable and professional! Would highly recommend to all!
Jared was my plumber who came out. He was very knowledgeable, took the time to show me what was wrong. Very professional yet, friendly, showing where my faucet was leaking and the type of faucet I had, how cheap it was, making correct recommendations ,where I picked up a good faucet, which on a fixed income help and then efficiently installed my new faucet, all in a timely manner. He was very good, and taught me a few small points on the difference in certain faucets. So I also learned something new for the future on some of my other plumbing. I have always called 1TOM plumbing, and with good people representing them like Jared, I will continue to always c a ll 1TOM plumbing for all my plumbing needs in the future. Thank you Jared, and thank you you 1TOM for your friendly, professional, efficient service today. 😀 Mike LaDow
Megan Killip
11 months ago
Nicholas and Brendan were wonderful. The company was responsive, sending someone out quickly and Nicholas and Brendan were prepared to take care of all of our water heater needs. They were also willing to explain what caused the issue with the water heater and have worked VERY quickly. Beyond appreciative of them and their hard work!
Mariah Kinney
3 months ago
Michael was absolutely amazing! He saved the day coming to my property I run within an hour to repair the leak underground. Thank you!
linda brinkman
11 months ago
Jared came to look at our water pressure problem. He went above and beyond to fix our problem while offering suggestions to eliminate future problems. Jared was very professional and knowledgeable about what was needed to get our water running smoothly again. I would highly recommend Jared and 1-Tom -Plumber. We will definitely call them for our future plumbing needs.
Quick service response time. Damon was knowledgeable and easy to work with.he had our drain working in about 30 mins.
Sarah Moerdyke
2 days ago
Cullen did a great job!
Jason Russell
4 weeks ago
Jared did a great job fixing our gas leak in a timely manner.
Michael Vossmeyer
4 months ago
Plumbers were friendly and professional. Job was done right! The cost was reasonable. This was the second time I have used Tom Plumber and will use them in the future. Two thumbs up for Sam and Austin.
Paul Gwilliam
3 weeks ago
Joe was punctual, informative and professional. Less than 30 minutes and I’ll problem solved. Thank you Joe!
Joe and Kawner were at my house within an hour to fix my very clogged laundry room drain. They were very professional and went above and beyond their duty as I wasn’t prepared and they helped me clear things out of the way so they could get to crawl spaces. They were very nice and understanding of my mess surrounding unusual crawl space entrances. My advice to fellow customers is to make sure you have those pathways cleared ahead of time. It was my first time ever calling a plumber, but now I know better. Joe and Kawner were so patient and knowledgeable in their field. They really helped me to understand the issue at hand and the inner workings of my house. I was worried it was going to cost a fortune and I was very surprised at how reasonable the cost was. I was also very impressed with how concerned Joe was with follow up care. He seems very genuine and wanted me to feel comfortable contacting him personally if I have any further issues or questions at all concerning my drain. I would highly recommend this company and I would highly recommend Joe and Kawner. Thanks for making this customer feel comfortable and that I was in good hands with two plumbing professionals that seem to genuinely care about their work and clients.
Jake Westrich
2 weeks ago
I've used 1-Tom-Plumber twice in the last few weeks and had great experiences both times. Strongly recommend Brian and Damon!
Cullen and Cory was awesome , polite , professional, punctal, and got the job done effective. Been having this issue for on going a year and they solved it and explained everything.
Cullen was amazing and got the job done!
Blake was very professional, knowledgeable, and provided great quality service!
Adam was great. We had a gas leak on the dryer like. He was out here in 30 minutes and done in less than an hour. Could not be happier
Crystal Burnett
6 months ago
Blake came out to check out a leak that we have been having. Turned out that we had roots built up that needed to be jetted. Blake was very knowledgeable and professional and fixed the problem in an efficient manner! Will continue to do business with 1 Tom!
dan feigelson
a month ago
Cullen and Damon were great and professional.
Amber Johnson
11 months ago
Cullen Griggs did an excellent job fixing our clogged toilet. He was in and out in 20 mins. Fast, professional and got the job done. Thank you!
Elizabeth Brodberger
3 weeks ago
Joe was great and explained issues extremely well.
Sherry Williams
a year ago
Ben Hull was amazing!!! It was amazing how he had to crawl into such a small opening that he had to cut out of our bathroom wall to get to where the leak was occurring behind our shower wall. Unbelievable! Very nice and professional and quick! I would highly recommend 1-Tom Plumber and Ben Hull!
Samantha Fremont
a month ago
Matt was able to come to our house so quickly! We needed help with a new fridge/water valve. He was very professional, easy going, knowledgeable and quick. We will definitely call 1-Tom-Plumber for future plumbing needs!
Lesliann Lebron
3 weeks ago
Damon did a great job fixing our sink, very well and fast!! Would get again
Samuel Burson
2 weeks ago
Forthcoming honest work, fast and efficient. Didn't disrupt my daily schedule. Did a two man job by himself, and made it look easy
shena fails
10 months ago
Blake & Connor were amazing! Super polite, mega informative, were quick about my unclogging the bath drain w/ a snake and only took about 20 mins maybe less! Provided an awesome job of setting expectations and helpful next steps on my specific situation. 👍🏽 A+ these 2 need bonuses!
Great service, got to my home quickly on a weekend, fixed my pipe blockage quickly and offered some helpful plumbing advice. Thank you!!
Hannah Hartsock
3 weeks ago
Brian did a great job fixing the leak in our townhome. He fixed one problem then quickly realized that there was another problem. He made sure to stay until the problem was fixed.
Joe came and got the job done. I work from home and was worried about a lot of noise but he came in, evaluated, informed me what was needed, and completed it efficiently / effectively. I've used multiple plumbers over the years and I'm 100 percent I found one for good!
No mess is too big, he came, he fixed, and looks like he's staying until the carpet is replaced with no more leaks. Which is a good thing since he was the 2nd company, my company had come out. I unfortunately forgot the young man's name due to taking care of the front desk, but he was very polite he got the job done hopefully when it rains we should not have another issue.
Megan Edwards
11 months ago
As a first time home owner and customer I didn’t know what to expect. Jared was patient, friendly, and knowledgeable. He talked me through everything that he was looking for and how he would repair! He was on time and very professional. I would definitely use 1-Tom-plumber again!
Austin arrived quickly, cleared the clog, and was very kind and professional! Absolutely would hire again!!
Louise Preston
2 months ago
Cullen was very knowledgeable, nice, and helpful with our tenants issues. Would definitely recommend!
Savagehotdog Gaming
2 months ago
Adam was here right on time, window was from 1 to 3 and he called around me 12:45. He was quick to diagnose our issue and fixed it on the first attempt. Highly recommend Adam and 1 Tom Plumber!!
Promised same day service, called if they could even come early, arrived at that earlier time, diagnosed the problem and solved it in a timely manner. Will be my first call next time. Jared/Jarrett (didn't get it exactly) was great!Update: Had another issue and they were my first call, I would be repeating myself about the quality of service I was given by Austin. 1 Tom continues to have great service
Greta Wallace
a month ago
Joe did an outstanding job with unclogging my sink!
Kamree' Thomas
8 months ago
Blake Came through earlier this (Christmas) afternoon for our toilet backing up and was quick & so efficient! We greatly appreciate him so much! Great work & good job! Thank you so much again Blake! ☺️
Sabrina Hill
6 months ago
After having multiple issues trying to get our rental company to take care of an issue, they settled on having 1-Tom-Plumber come out to fix our problem today and I’m so very glad they did! Not only were all workers very professional, but Jared and Robert sympathetically answered all of my questions throughout the course of their work. We ended up having a pipe that had broken in our basement rendering the kitchen sink and dishwasher unusable. Within the course of a day they had removed concrete, fixed the pipe and had it all re-poured. In the future when we own our own home I look forward to using this company to take care of all of our emergency plumbing needs!
Pipe cleaning saved us from what we thought was serious lawn tear up plumbing work with the storm drainage at our house. HIGHLY RECOMMEND.
Jake Roberts
3 months ago
Cullen - was awesome. Couldn’t have been any better.
Breona Mcclinton
2 months ago
Cullen was nice got job done in timely fashion
Great work, fast and efficient! Blake was great!
Noah Nichols
4 months ago
Matt was great, service was quick and did a great job without making a mess
Amber Gillespie
3 months ago
Cullen and Cory are excellent. Very professional and do amazing work!!! Highly recommend!!
Cullen was really great he did excellent work.
Ryan was very professional and knowledgeable! He identified my issue within a few minutes. I appreciated him talking through what he was seeing on the snake camera and providing me options. I would definitely recommend this company and Ryan!
Damon showed up and did an awesome job!
Called on Sunday and they were able to get someone out first thing Monday morning. Damon was on time and was able to quickly fix a clog in our main line!
Gabriel Miglionico
3 weeks ago
Damon was prompt and professional, was able to fix the issue quickly
Tiffany Grant
2 months ago
Very responsive and professional! Cullen was great!
Wesley Corbat
2 months ago
Adam @1TomPlumbing was exceptional. Timing, quality of work and price was excellent. A must use company for your plumbing needs!!
I have nothing but high praise for Matt the Technician. He showed up early, got the job done right and quickly!!
Isn't this what everyone wants.
Pretty MzKitty
3 months ago
Blake & Travis were super friendly and professional. They came in and got things done while educating me in the process. Idk how much plumbers make but they are awesome and deserve a raise!!
Allyson Marth
11 months ago
Cullen G was fabulous!! So kind and helpful. He was quick to diagnose the problem and speedy in fixing it as well. I was so grateful to have him available the same day as the call. The issue is resolved — thanks to 1 Tom Plumber!! Thank you!!
Stephanie Isaac
3 weeks ago
Joe was fantastic! I was not expecting the response time to be so quick but it was! Not only did he show up quickly he listened to the issues and found quick solutions.
Cullen was here sooner than I expected and got it done
Kimberly Monaco
7 months ago
Joe and Connor fixed my blocked main line. They did a great job. Quick, efficient and explained what they were doing to fix situation.Thanks!
Katherine Raess
2 weeks ago
Joe is the best! He got here super fast and got the job done real quick
Blake was very helpful and explained the whole situation very well.
Tommy Piening
3 weeks ago
Cullen was fantastic! Funny guy, cleared out my main line super fast and easy!
Thank you austin.
Fast and efficient service. Very pleased
Mollie Hubbard
5 months ago
Cullen and Jake were great to work with! They were professional and ahead of schedule. Will definitely be working with them again!
Colton Sayers
6 months ago
Cody and Jeff did a great job! On time and quick service with different options!
Flashman209 Hogle
a month ago
Joe and Michael were extremely awesome and saved the day. They were thicker than a snicker, and amazingly funny and sweet. Literally made this situation clearly understand for a girl and explained every thing clearly
Katharine Muenzer
a year ago
Sump pump stopped working and had water flooding into our basement… I called over six plumbers on a Sunday afternoon and no one could come within even 4 hours! When I called 1-Tom they said they would be out within the hour. Ben showed up literally within 30 minutes and fixed our problem. Saved us 20K in water damage (we had our basement flood 4 years ago and had to replace everything) their slogan is “we are already on the way” and it is ABSOLUTELY true! I will never use another plumber and will always recommend 1-Tom. Ben was very thorough and knowledgeable as well as professional and very patient in explaining the sit.
Kenneth Knowlton
a year ago
Cullen was super professional, knowledgeable and prompt. He came in, knew what he was doing and very professional the entire time. I will definitely call 1 Tom plumber for any future problems.
Cullen was very professional and timely with an issue in my bathtub. Would call again if an issue were to arise again with my plumbing!
My main water drain was clogged and Cullen showed up on time (window of 9-11 and showed up just a few minutes past 9) did an excellent job talked me through what they were doing and had me going about the rest of my day in about 30 minutes.I'll definitely be calling them again if I ever have a need for a plumber again. If you're not sure who to call, do yourself a favor and call them!!
I tried 2 highly rated plumbers before 1-Tom to address a clogged mainline causing drain and toilet backup. They never returned my calls. This company did and were available to see me same day!Joe showed up on time, neat, personable, professional even when broaching awkward topics (it's plumbing so...). I felt for the level of service and prompt attention the price was appropriate.Thanks!!
Blake did great work on our toilet was very nice and took time to explain what was happening! Thanks Blake :)
Josh Amendola
3 months ago
Ben came out and immediately identified the problem, he fixed our shower valve the same day. He explained everything thoroughly to us and helped us make an informed decision. We would highly recommended Ben and 1 Tom Plumber to anyone who has plumbing needs.
Cullen was great! Solved our problem super fast!
Phillip Castellanos
4 weeks ago
Blake was helpful and quickly did his job
Called 1 Tom and described to the lady who picked up the phone about my problem! Then the technician came onsite, said he said he’s not touching the pipe from inside of house to irrigation! Collected the 79 service fee and left! I don’t get why they still collect the money for service fee, which they didn’t provide any service to me, plus I told the lady who picked up my call about my problem, only get beaten by the tech saying it’s out of their service!
Ryan and Connor were extremely professional, and were quickly able to unclog the main sewer line issue I was having. I was able to get quick 1 day service which was important to me since I wasn't able to use any water in my house without water coming up into the basement. They also explained what they were doing and what the potential causes were for what was happening and the steps they would take to fix the issue as well as a backup plan if that, which was great for me since I have no knowledge on anything related to plumbing. I will definitely be using 1-Tom again for any future issues I experience due to the great service I received.
Jeff Frampton
7 months ago
I called and Ben was sent to do the repair. He was very professional and tidy. Ben answered questions I had and was very respectful. I would recommend them and Ben to come and do whatever needs to be done.
Sarah Hursell
9 months ago
Cody was on time and extremely helpful! He was able to install another shower set for us in the same call where he fixed a leaking shower! Cody was quick, responsive and professional! Extremely happy with the work he did! Thank you!
Cicily Bowling
3 weeks ago
Jared and Kevin were perfect. They went above and beyond to get to the problem. They were really good at communicating along the way.
Jarrod Plummer
3 months ago
Cullen an Cory on time cleaned up mess very nice job
Peighton Cornelli
a year ago
Ben was amazing!!!!!! Underneath my kitchen sink was leaking. I called them up and they offered a consultation the same day. Ben showed up even before the anticipated time, knew exactly what the problem was, and showed me the issue for future reference. He fixed it for me, no questions asked, and now my sink is leak-free!!!! I am definitely going to recommend Ben to anyone I know with plumbing issues in the future. Ben, you are AWESOME and you made my day!!!!!
Had a toilet issue and we called 1tom plumber. Response time was great. Jared was very professional, explained everything and fixed the issue.
Blake came to the rescue today for our household. He arrived promptly and was very professional. Explained the issue well and how we can prevent it from happening again. Resolved the issue right away! Thank you!
Elijah Justice
2 months ago
Cullen was very great and got my problem resolved quickly
Brandon Campbell
7 months ago
I called this morning and they were able to have someone out within hours. Ryan was absolutely fantastic! He was very attentive to the problem we were having and acted quickly to fix the issue. I also appreciated the time he took to explain everything to me. I highly recommend them!
Ryan Fournier
2 months ago
Adam was very professional and responsive. Came in and got the job done efficiently.
Blake was very pleasant to talk too. He was polite, formative, and quick. Thanks Blake!
Cindi Jennings
2 years ago
Joe and Blake were super professional and did a great job. Joe was very detailed about explaining the problem and the solution. I couldn’t believe it when I went down my basement to take a look thinking I was going to have to clean up a mess and it was spotless!!! I will definitely recommend this company to my friends.
James Douglass (JamesDrinksABeer)
2 months ago
Austin was great and came out earlier than we originally were expecting. We had been dealing with a leaky shower that two prior plumbers could absolutely not figure out. Austin saved the day while doing it efficiently and effectively. Thanks Austin and team!
Jamar Mathews
4 months ago
Ryan and Damon were exceptional, great service, and punctuality! Did an overall great job! I would recommend again!
Carolyn Shim
4 months ago
Cullen was amazing, he was fast and efficient!
I had a unique issue with my installation that required additional steps. Adam, Brendan and Cody were knowledgeable, professional, on time and provided outstanding service. 1-Tom comes well recommended by my family. Will definitely use them again.
kimberly bennie
3 weeks ago
I had the pleasure of working with Cullen. He was very professional, He explained what the issue was in a way I could understand, and he didn’t not pressure me into buying additional services.
Vincent J Lenoir
2 months ago
Austin was very professional and offered great customer service!
Shamea Cowherd
2 months ago
Called them at 1:35 and was here by 1:50 took great care of us! Blake was very helpful and quick!!
Bill Sullivan
4 months ago
Cullen and Cory jetted our main sewer line. They did a great job! They were professional, explained the work in detail, and cleaned up after themselves.
Blake came out to check our shower and had it fixed in 10mins! Great service, very respectful young man! I highly recommend 1-Tom. They are very good and quick to send someone to your rescue!
Joe was great. Quickly and efficiently assessed and remedied the issue. Very professional.
John Martinson
7 months ago
Cullen was great. First plumber we tried proposed jobs that would cost between 5K and 16K. Cullen unclogged our drain after working diligently for a couple hours for $374. I consented to each thing he tried along the way and knew any costs beforehand. We know who we'll call first next time!
Jennifer Perry
2 weeks ago
Damon was phenomenal- so polite and provided great information about my plumbing concerns. He provided his info in case I have a problem in the future. I was left feeling happy I chose 1-Tom and will always refer people to you moving forward!
Sylvia Henderson
3 months ago
Cullen was very kind, informative, and professional, and he arrived in the time window we was told, he finished the work quickly.
Courtney Ferguson
8 months ago
Cullen Griggs was fantastic! He’s been out to my house twice and both times he was very professional. Definitely recommend Cullen and 1-Tom-plumber. Quick and efficient!
Jarrod and Kevin our amazing plumbers and have worked so super fast and quick.
Cullen Griggs was as knowledgeable, professional and helpful as I have ever encountered for this type of work. He was prompt, and the quality of his work was outstanding. My highest recommendation.
Brendan and his helper were absolutely awesome. They installed a water filtration system in my kitchen and left the area cleaner than I did when they were finished. Also, while they were over, they noticed I had a leaky hose bib and offered to fix it on the spot and even went as far to install another one at the back of my house next to my garden. I will definitely use them for all my plumbing needs in the future and highly recommend them.
David Vehonsky
4 months ago
Blake did an awesome job helping with our main line clog. Explained what the problem was, what he would be doing, and got it done super fast. Also shared simple tips for preventing problems in the future with a good attitude.
Joe came outside of normal hours and was here fast. He was very professional and courteous. Helped us fix our plumbing issue along with recommending how to fix another issue. We would highly recommend using them!
Steven Eikelberger
a month ago
Cullen was professional. I would recommend him anytime
Joe was awesome and very professional! Did a great as well!
Melissa Harris
4 months ago
I had a pipe bust in my basement and Brenden with 1-Tom-plumber came right away. He was professional and fixed my issues fast. They have my business in the future for sure! (But I hope I won’t need them!)
Austin Scandlon was very professional, friendly and efficient. Explained everything to me and showed me other potential causes for our problem that may need to be addressed in the future. Will most definitely use this company again!One other thing we liked was that the company sends a text with a picture and name for the technician that will be visiting. Nice touch!
Daniel Elliott
8 months ago
When Jerry and Robert came out to do the repair they looked at the issue and they needed some parts, turns out what we thought the original issue was not correct so they replaced the line piece that had the hole with out needing to hammer jack like we thought they were done in 3 hours, cleaned up after them selves and saved us a ton of money off our original quote. Great team grate service!!!!
Cullen was amazing, super fast and on early
Had leak in utility sink which had no valve to shut off flow. Had to shut off main water valve to prevent flood. Received fast response after hours. Brian quickly assessed the problem and gave a fair breakdown of the most budget friendly options to safely get our water back on. I am very happy with the service we received tonight.
debbie feichtner
4 months ago
Jeff and Matt were every professional and replaced a shower faucet. Excellent work very neat and clean would not hesitate to use there services again great job guys
Steve Messer
6 months ago
Joe was great! He explained everything and did a great job.
Katie Bachman
4 months ago
Cullen and Damon provided excellent service, very personable and made were able to explain the process for snaking the pipes so that a layman could understand. Would recommend the company!
Samantha Cushard
a month ago
Austin and David were amazing. Came quick and fixed the problem in no time. They were professional and friendly. Will call them again if ever needed.
Adam was very professional and had a great understanding of plumbing. He was was able to troubleshoot, diagnose and fix the issue. Adam also went into detail about what was the issue and allowed me to understand the issue. What could have been cause and how he was able to fix it in a timely manner. I would highly recommended him for any plumbing issues that you may have.
Very satisfied with this company and the rep (Blake). Needed our sewer main jetted and he walked me through the process and his findings. Very professional and respectful. Showed up when they said they would, took care of the issue and got some peace of mind as well.
Cullin was great! He worked quickly and got the job done.
Wow, words can not describe how pleased I am with the service I received from 1-Tom-Plumber! Cody and Ben were prompt, professional, listened carefully and got to work without hesitation! They may be young, but they are truly top notch in their profession. Even though it was our first time meeting, I felt perfectly comfortable leaving them working in my home while I ran errands (something I rarely do). Repaired the problem, cleaned up nicely and were on their way. I will definitely use them again as needed. Very fair pricing to boot. I can't wait to spread the word! These guys are keepers for sure!
Nicholas Lingenfelter
a month ago
Damon was fantastic! Very responsive and professional. Will definitely use again.
Sathya Varadachari
8 months ago
Joe came over diagnosed our problem fixed it quickly and perfectly. I am extremely impressed with his service and the service of one Tom Plumber. Thank you so much. I will be sure to recommend your company to family and friends.
Brenden was prompt curtious and knowledgeable. He fixed our issue.
Kelly Hollingsworth
4 months ago
I have used this company three times for my home. They have always been honest and worth everything penny! Adam helped me today with a water heater issue. He told me my options and I decided it was time to replace instead of trying to fix it. He was very informative, professional and completed the job in less than two hours. I have been very pleased with all of the employees and jobs completed at my home.
I did some of my own plumbing that required an expert touch for finishing. These guys came quickly, on time, were professional and got the job done quickly and effectively. I recommend.
steve englert
3 months ago
Cullen did a great job, responsive and quick! Would absolutely recommend him.
Cullen was great did a awesome job!
Austin was very Professional and knowledgeable. I'm very happy with the sevice
Jack Harrington
a month ago
Brendan was phenomenal and so professional. Came out at 1 in the morning with a smile on his face. Got the job done and our water back on. Can’t thank him enough!!
I’m a maintenance man at a larger property when I’m in over my head Joe has came to the rescue several times. On time great attitude fast and professional.
vic billingsley
a year ago
Ryan and Damon are first class! They did an excellent job clearing out the grease build-up in my house drains. Ryan explained what the process consist of before starting each step and Damon was right there with the assist! I'm very pleased with the high quality work they performed! Thank-you both!
I highly recommend 1Tom Plumbing for all of your plumbing needs! Their response time was amazing and their prices are even better! Ryan Boyce was our plumber, and he was awesome! He truly took his time to listen to my concerns and after he resolved all of my plumbing issues, he also took the time to explain what he found and answered all of my questions. He also gave us helpful tips and things we could do to prevent future issues. An extra added bonus was that Ryan is obviously a dog person, and was extra kind to my two dogs. Ryan understood that him having a mask on would make them nervous, but within seconds my dogs knew Ryan was a nice person. Ryan’s overall kindness and knowledge, I could tell that he has a true passion for what he does. His customer service skills are the best I have ever seen. As a realtor, I come across a lot of contractors. And amongst them all, Ryan is the best. I first came across Ryan with 1Tom Plumbing when I was obtaining estimates for a client about a month ago. Ryan was so impressive the first time we met, that I decided to call 1Tom Plumbing to come and make repairs on my own personal home. Ryan and 1 Tom Plumbing earned my business and now I know why they come so highly recommended! I wish I would have known about them years ago!!
John and Michael were awesome and very fast and nice.
Eric Wickemeyer
a year ago
I had Ryan and Blake come out to water jet my main drain line that had plenty of roots inside. I called on Sunday evening and they were able to come out the next afternoon. They were very knowledgeable and honest. They did not use any pressure or scare tactics and got the job done efficiently. Would absolutely use them again
1-Tom Plumber provided excellent after hours service for clearing a blockage in our main drain line. They responded very quickly and sent a technician to our house as soon as he was available. The technician, Joe, was very professional and very knowledgeable. He explained every step of what he was going to do to open the drain. Once the drain was open Joe explained how the drainage system works and what caused the blockage, as well as what to do to prevent a blockage in the future. Before I found 1-Tom Plumber, I had called 3 other companies that advertise 24/7 emergency service. Only one of the companies called me back and said they would send a technician, their technician never showed... 1-Tom Plumber is the real deal. They truly do provide prompt 24/7 service. I would highly recommend their services to anyone that needs help with plumbing issues.
Erin Fitzgerald
7 months ago
The first thing I noticed is work was ACTUALLY ATTEMPTED OR DONE WHILE AT MY HOME! I was getting sick of all these plumbers coming and looking at my sewage drain, saying its one thing and this big repair needs done before they can do something. Not these guys, they came in, tested a couple things and went to work, TREE ROOTS IT WAS FREAKING TREE ROOTS. My shower hadnt been fixed in a couple months cause I kept getting told they need to replace a part inside the wall and were gonna cut into the wall and these guys look at it and go Actually its just this simple part, well order it and install it. And they DID. THEN THE DREADED SHARED PLUMBING CLOG. Kitchen and bathroom sinks backing up, bathroom sink didnt drain at all. Kitchen sink had a slow drain. AGAIN WITHOUT CUTTING INTO THE WALL he busted the clog via the kitchen sink and everything drains perfectly. Worth every penny and they're extremely affordable and arent out to get your money they just want your business and your friends and families business!!! Thank you especially to Jerren Savage! He was the one who really set a good example for the company, he is professional, friendly, explains things easily and not afraid of a little challenge, grime or dirt. Definitely will be contacting ONLY 1-Tom-Plumber everytime in the future! You'll definitely be hearing from my household sooner rather then later! Thank you guys so so so freaking much ❤️
Jessa Plante
2 months ago
They were out to my house in about an hour from when I called. Ben was great, professional and efficient. Would definitely recommend!
olivia spiller
2 weeks ago
Damon was very nice and was very willing to answer all of our questions. He also did his job very well.
Gerry Siebel
2 months ago
My Kitchen sink was backing up and not draining very much at all. I called 1-Tom-Plumber and they were out here in no time and the problem totally fixed in less than 3 hours after my call. I was very impressed.
romain mayambi
3 months ago
Bryan did an amazing job and was really professional with the way he handled everything! Thank you again.
Rachel Meeks
9 months ago
I was having a hard time getting my hardwired dishwasher installed. I called 1-Tom-Plumbers and they sent Brian out the next day. Brian was on time, friendly, informative, and did a phenomenal job! Also the prices they charge are affordable and you will be sure to get great service. I would highly recommend this company. Thanks Brian for doing a great job!
Lindsey Marty
4 months ago
We had a clogged toilet over the weekend and had to find a plumbing service that was available. This was our first experience with 1-Tom -Plumber. They were very responsive and showed up to our house just before the schedule time. Conner came to our house and was very professional and kind. After he did a handful of tricks the toilet worked! He educated me on a few things to do to prevent this from happening again. I was so pleased with his service!!
We had a plumbing crisis, and 1-Tom-Plumber came on Christmas evening to replace our defective, leaking water pressure regulator. Found them in the Christian Blue Pages. Adam their plumbing technician was professional, personable, and talented at his job, and we were SO grateful for him to come help us in our time of need. I'd highly recommend 1-Tom-Plumber!
Amanda Schumacher
2 months ago
Blake was early, friendly, efficient, and knowledgeable! Would definitely recommend these guys over anyone else. Thanks a million times over!
Tera McMillen
2 years ago
Outstanding service! Fair price! Very professional! Very informative! The guys showed up an hour after we called which is great! They cleared the blockage in our utility sink drain in minutes. I asked if they’d give me a quote on some other plumbing repairs I need done since I’m finishing my basement and they had no problem doing so. The quote beat all the competition! We are using 1 Tom Plumbing from here on out! Thanks guys!
dawoun monkpebor
a week ago
Cullen was really great, showed up and got the job done, great service!
Austin was prompt and very knowledgeable. Replaced a rusted garbage disposal quickly. I will definitely call again when needing a plumber.
Sharman Tenpenny
8 months ago
Jeff was on time and very professional. He repaired two toilets and heard the third one running because of a bad flapper. I would highly recommend Jeff for any plumbing problems you have I will call them for any problems I have in the future.
Maribel Olivas
3 months ago
Had a flooded bathroom what a nightmare Blake was very nice knowledgeable and professional had a great experience definitely recommend
We had an issue late one night and Blake Eyer came to the house and was very professional, courteous and knowledgeable about the issue. Best plumbing service around.
Blake did a great job today. I’m so thankful because he just took 20 minutes.
Bradley Keller
2 months ago
Brian was great… professional, courteous, to the point and fast! Great job, thanks!!
Heather Brinson
5 days ago
One Tom Plumber is the best! Damon knew how to fix our drain quickly. He was extremely friendly and well mannered. We definitely will not hesitate to call them again with any plumbing needs.
Matt was early & quickly identified a solution and provided written/verbal estimates. Work was completed to customer satisfaction.
Shane “Karlito Out West” McCarter
a month ago
Very satisfied with this company they always get the Job done , Blake was very professional , on time and prepared, successfully fixed the problem I recommend this company to anyone no doubt they are the best.
Jamaica Murphy
a week ago
Cullen is always amazing to do business with.
Bryan McEldowney
3 weeks ago
The guys showed up early, performed high-quality work, were friendly and left our space clean.
MaryEllen Reider
a month ago
Get. Joe (or Ryan). We have had a lot of issues with our house we just bought, it’s a bit older. There have been issues with the sewer line, repairing it, etc. we also have had issues with our garbage disposal, dish washer and pipes that drain so slowly you’d have an easier time watching paint dry.Joe came out and fixed all the indoor kitchen issues within 20 minutes. He looked around, told me what to do to prevent issues (and what to buy to help prevent issues). Maintenance tips. Absolutely WONDERFUL. 10/10.
The options were explained well and work was done without any issues. I was very happy with the result.
Couldn’t have asked for 2 better people to take care of my problem! Matt and Jeff from the Milford location, took care of what started out as a simple cartridge replacement and ended up a total valve replacement due to everything being corroded together, thanks to Milford’s water! I wish more people were as professional and curious as these 2 gentlemen! Thanks Again!
waylon roberts
7 months ago
Cullen was on time, friendly, and efficiently explained & resolved our issue. Thank you 1 Tom for great service, you are now 2 for 2.
W. Roberts
Jessica Herzner
2 weeks ago
Joe & Damen were a huge help this week! Both were very knowledgeable and professional.
Anthony Spyers
a week ago
Cullen did a wonderful job figuring out the issue
Danny Rigney
3 months ago
Blake did a great jab and was very efficient. Even gave us tips for the future!
tammy hayden
2 months ago
Glad that I had them fix my plumbing. The issue was bigger then expected but Jared & his co-workers got the job done!! Very polite, upfront guys. Thanks for all of the hard work Jared & his co workers!!
Just used 1TP for the second time after a sewage pump replacement went well the first time. They were able to come out same day after. Ryan and Dom (might be wrong name, sorry guy) came out and promptly fixed a clog down line from our garbage disposal. Quick, easy and got some education to help prevent future issues. Highly recommend.
Ken Yablonsky
3 weeks ago
Jarrod was very quick to respond, and went above and beyond to fix our emergency quickly. We are grateful!
Our bathroom was backed up and Cullen showed up and saved the day! I would highly recommend!
Blake and Travis was handsome professional and polite got the job done quickly and cleaned up their mess great job
Had an all over great experience with 1-Tom-Plumber!
Ryan was our technician and gave us a heads up call, showed up on time, was friendly, professional and fast. He did a great job and we really appreciate him.
Let's hope I don't need a plumber again but if I do I'll be calling 1-Tom-Plumber again.
Matt Buck McCoart
a year ago
1-Tom came out to my house to hydrojet our lines. Blake and Damon did a great job. Very professional, knowledgeable, explained everything, and did a great job. Would definitely recommend their services.
Buckeye F'ever
a month ago
Adam and Jacob came to look at the water heater leakage. Found the problem immediately and were able to fix it very fast. Super professional, courteous and honest. Highly recommended.
Jacob Carey
10 months ago
Joe came out to help us after we had waste in our shower. We called at 10 he was here by 11pm and gone by midnight. We had a great experience at a good price.
Joe and Michael were AWESOME, friendly and handsome!
Caitlin Barner
5 months ago
This company is fast and efficient. Blake was nothing short of professional and educated me on tips to use to prevent future back up. Thanks 1-Tom-Plumber!
Joseph Canavan
6 months ago
Great price and great work! All of the staff was incredible, and they’ll definitely be my first phone call for any plumbing services moving forward.
Jacqueline Harris-Jordan
2 months ago
Cullen was very good and helpful. Came in a timely manner very appreciative
Damon was wonderful! Professional and thoughtful. Made sure everything was completed to our satisfaction and cleaned up after himself. Highly recommend!
Lorie Elliott
3 weeks ago
Love 1 Tom plumber! My tech Cullen responded quickly and addressed my issues. He also explained what he did and what needs done to prevent further issues. I appreciated all of his help today!
Alexander Doyle
a month ago
Austin was quick efficient and right on time real quality company
Joe was Friendly. Helpful. Thanks for coming out in a Sunday night to solve our basement plumbing emergency.
Monnie Magette
a month ago
Joe and Michael AWESOME SAUCE! They wore shoe covers, which was so cool respect at my apartment!
First time experience with this company and I’m very happy with their service. Blake and Cullen arrived on time with smiles and a pleasant attitude. Showed them the problem sink and they had it cleared with no back ups in 20 mins. Will definitely be coming to them for all my plumbing needs.
They were great. Personable and professional. I ended up needing a lot of work done, they gave me a fair price and did an awesome job. Jared, Robert, and Cullen specifically. Thanks guys!
Austin was great! Came out and cleared kitchen sink drain after hours.
Kelly Carroll
11 months ago
Was able to get same day appt which was great because my kitchen sink was totally clogged. Cullen was the tech that came out and fixed the problem. Very clean and cleaned up after the job. I would highly recommend Cullen for any job.
Sheila Miller
2 months ago
Austin, Joe, Brandon, Ben everyone was awesome. They walked me through everything. Very kind to me.
Jayden Stvil
2 months ago
Our bathroom sink was back up, Cullen. Showed up and got it fixed in a matter of minutes! Thanks Cullen A+ service!
Brendon and John were very polite respectful and got the job done correct and efficient.
Jonathan Gardner
a year ago
We had a clogged toilet that turned into a basement excavation, Cody and Brenden did an excellent job, fixed our problems, were very nice and cleaned up well too. Definitely will be using them in the future! Highly recommend.
Cullen was professional and honest. Highly recommend.
Allison Schafer
8 months ago
Tried calling multiple other companies that claimed to be 24-hrs after we found water in our basement. 1-Tom-plumber was the only one that truly had emergency services thay same night. They were at our house and had the problem fixed within a couple hours. They were extremely helpful and professional.
Andrew Campbell
4 weeks ago
Adam was prompt and helpful. He got right to work, answered all my questions, and gave some advice. Great work.
Cullen come and got my drain unclogged, thank you Cullen!
I worked with Blake & Damian and they were awesome! In and out & great quality of service. We had water damage on all three levels on our home due to this plumbing issue and thankful we called them! Would recommend.
Joe was amazing. When looking up plumbers I called a different company first.( Google sorted by location distance). After waiting over an hour for just a call back we called 1-Tom-plumber. In the same time we spent waiting for the other company to call me back, Joe had came out, fixed the problem, and gave me numerous valuable tips to avoid the issue in the future. Saying that he went above and beyond is an understatement. The other company still hasn’t called me back. I highly recommend them and Joe.
Jayne Hacker
4 months ago
We had water backing up in the basement due to tree roots. Of course it was a Saturday afternoon when it happened. We called and they sent someone out within 2 hours and cleaned it out with no problems. Would definitely recommend them for all your plumbing needs.
Lindsay Marra
a month ago
Austin was very friendly and quick to fix our issue.
Valerie Bryant
a month ago
Cullen was great got the job done in a timely manner!
Excellent service from Cody and Kevin today installing a new garbage disposal.
Joe was great. Always does a good job.
Sydney Shafer
4 months ago
I was told the plumbers would be here between 1-3. Cullen and Cory got here around 12:30 and were done before 1 with everything up and running. Fast, friendly, effective service.
shehanv mobley
7 months ago
Cullen came out, sooner than expected for my backed up pipes. He was very courteous and knowledgeable about what the problem could be and went on to show me how it could be fixed. Fixed I and gave me a recommendation on keeping things in good shape. So thankful!
Cullen, showed and and got the job done. Very nice.
Quick response time! Conner was incredibly helpful and explained the process to me, as well as preventative measures and what was done during the visit.
Cullen did a fantastic job and was very professional!
Meredith Day
8 months ago
Joe and Connor were quick, efficient, and incredibly helpful in fixing a clog in our shower this afternoon! Many thanks to them for their wonderful service!
Cullen was really great, very professional and got the job done!
Mitchell Binaut
4 months ago
Cullen offered exemplary service, and he was approachable, knowledgable, and personable. Thank you again, 1-Tom-Plumber!
Taylor Dishner
3 weeks ago
Matt and Corey replaced our leaky wax ring on our toilet in like 15 minutes flat. They were kind and on time. I’ve had Tom Plumber out before to clear a drain, and that service was excellent as well. I’m a repeat customer!UPDATE: we had another issue where our shower cartridge was causing our faucet to drip; this time Adam Hicks came out to help us and replaced it quickly. He was super kind, and it went smoothly as always. We keep reusing Tom Plumber!
I'm so impressed with this company. I have an external drain with a massive clog which creates massive headaches whenever we get big rains. Today, Technician Cullen Griggs came out to find the clog with the camera and then open it up with the jet. Unfortunately, that was easier said than done because of the way my downspout connect with the drain. The clog wouldn't budge and I think at that point most plumbers would've given up and told me I needed to dig to solve the problem. $$$$$ But Cullen didn't quit. He was out there in the heat and humidity doing everything he could to fix it.And he did! I'm so grateful for his integrity and grit.
Damon got the job done and was nice and professional
Joe was absolutely awesome ! Fixed my issue fast
Very responsive
Great work! Damon & Cullen were great
Chloe Randall
2 months ago
Ben and Nathan did a fantastic job replacing our urinal! Couldn’t be more impressed with their job! Also very professional!
Alexandra Constable
a week ago
They respond quick, are knowledgeable, and are extremely kind and respectful. In my line of work we have to use this company often and we are lucky to have such a reliable plumber. Special shoutouts to Shawn and Austin, who go above and beyond for their customers.
Cullen was amazing. Nice, explained everything throughout and did everything in a timely manner.
Len LaBrecque
9 months ago
Had a serious drain problem on a Friday afternoon which left us without use of sinks,showers or toilets (why does it always happen going into a weekend?). neighbor suggested 1 Tom Plumber. They had a service man out within two hours. The plumber , Cullen , did a great job and charged us a fair price. they are our plumbers from now on.
Nichole ツMurphy
a year ago
1 Tom is always my first choice for any plumbing related issues. Their response time is top notch, along with customer service. Ben was wonderful and took care of our issues in record time. Clay, Sonny and the whole 1 Tom team are fantastic! I highly recommend them to anyone looking for any plumbing related problems. :)
Elizabeth Rodgers
a month ago
Joe was absolutely amazing, not only did he solve the issue with my kitchen sink but he gave me several tricks and tips to prevent another call in the future. Couldn’t be happier with the service!
Blake was very responsive and professional. He quickly explained what needed to be done and completed the work promptly and professionally. He was my hero today! I would highly recommend this company! Thank you for your quick response!
Kaileigh Hennard
a week ago
Very fast and great service to help us with plumbing! Thanks for all the work. Joe did fabulous and fast work for use
I called last night at 9pm and was able to get an appointment this/next morning for a clogged kitchen sink and laundry room tub. Blake called when he was on his way and was in and out within 20 minutes. Blake was very friendly and knowledgeable. My wife is having a dinner party tonight and was in a panic, so thought it was going to cost much more for a quick turnaround, but it was less than we expected. Very satisfied customer and will definitely use in the future and recommend to family and friends!
Chris Helems
4 months ago
Excellent Plumbing Drainage Service!I recently had an issue with my plumbing drainage and reached out to this company for help. I was extremely impressed with the quality of service I received from their team. From the initial call to the completion of the job, they were professional, knowledgeable, and efficient.Jared and his assistant arrived promptly and was able to quickly diagnose and fix the problem. They went above and beyond to ensure that the issue was fully resolved, and even provided helpful tips for preventing future problems. The pricing was also very reasonable, and I felt that I received great value for my money.Overall, I highly recommend this company for anyone in need of plumbing drainage services. Their team is reliable, skilled, and provides top-notch service. I will definitely be using them again in the future for any plumbing needs. Thank you for the excellent job!
Cameron Sperling
a month ago
Joe was fantastic. Cleaned up after himself and solved all of our problems.
Did an excellent job. Explained all repairs and what to expect
Kudos to Ryan for an excellent job today cleaning out a very clogged drain! Ryan was efficient, professional and knowledgeable. He also did a great job cleaning up. This was my first time using 1-Tom Plumber and I will definitely call them again with any other plumbing needs.
Keith Stichtenoth
a year ago
Ryan, a co-owner of the company who had taken a shift in the field, responded quickly on a Saturday evening of Thanksgiving weekend... we called around 7:30 p.m. or so, and Ryan arrived by 9 p.m. We had a clogged kitchen drain as family had begun to gather for the evening and Sunday's Thanksgiving. Ryan diagnosed the problem systematically, then worked in the kitchen and downstairs to flush out and snake the line, as he discovered the problem was more than just the stuff that had gone down the kitchen disposal ... we had sludge buildup in the main line. It took him about 90 minutes start to finish. He explained what he'd found and what he was doing to fix it, and offered guidance for how to prevent issues in the future. He did his own necessary cleanup such that you never would have known he'd been there. He was very friendly and personable -- a joy to talk with. He didn't make us feel like we should have done a better job with preventing the trouble. While he found maybe more work to be done that we had described (although professionals probably know that the extent of the fix is always uncertain), the final charge was exactly what had been initially quoted to me. We had been referred to 1-Tom-Plumber a year and a half earlier when we had a pipe burst and flood the basement, and they did great work on helping fix that situation and then later with a new hot water heater. We had said then, Well, we have a go-to plumber! Now, when confronted with this untimely kitchen clog, I pulled out a Roto-Rooter coupon I had on hand, but put it aside because I felt we had created some loyalty for 1-Tom-Plumber, and this new experience reinforced it. Great work!
Thomas Menker
a month ago
Joe and Michael were great! They took the time to explain the plumbing issue until we understood it thoroughly and how they would fix it. Definitely recommend!
Brooke Gregg
2 months ago
Cullen was super professional and
Wick. Answered my questions and got the job done.
Abigail Fleshour
4 months ago
Blake and Damon were so helpful and did such a good job! They were very nice.
Two recent experiences with 1-Tom couldn’t have gone better. A requested consultation for a drainage issue included: showing up the same day, not trying to sell me anything I didn’t need and even giving me pointers on things to address. Then, I needed to replace my sump. They were there the same day, had everything to complete the job quickly, kept everything clean, and cost less than half of the only quote I’d gotten elsewhere over the phone.
Brian did a wonderful job, found the issue right away and repaired our leak. He was very friendly and answered all of my questions. Will definitely use them again
David Barlow-
2 weeks ago
Cullen did an amazing work!
Stephanie Montgomery
a month ago
Joe and Damon were great. Very helpful and timely with the job. Well done.
$1400 dollars for installing a backflow valve, he was literally there 1 hour parts were $50. Last time we will be using them.
Kayla Hensarino
a month ago
I love the 1Tom team! They are speedy to help with problems and extremely knowledgeable. Thank you Joe and Austin!
Walter Dobbins Jr
4 months ago
Cody and Andy are awesome!! They were attentive to the issue but very professional in their delivery! Would love to use their services again in the future!
Cullen was awesome and got the job done!
Ellen Pittman
a month ago
Great experience tonight with Jared from 1 Tom Plumber. They were able to get to us within an hour (after 5). Resolved our issue quickly and answered all our questions.
Gina Schnirring
a year ago
Joe came to our house because we had back up in the laundry room. He was informative, professional and went above and beyond our expectations. We highly recommend this company and will keep them in mind for future issues. We have already told ALL our neighbors of the phenomenal service from Joe!
Sarah Hunterman
2 months ago
Cullen
Did more than just fix our problem. Helped me with learning and understanding the issue. Also very kind and clean.
I highly recommend 1 Tom Plumbing. We had a clog in the drain and Cullen showed up same day. Was highly professional, personable and knowledgeable about our situation and fixed it immediately. We would definitely use them again for all of the plumbing needs.
I would highly recommend 1-Tom-Plumber. I had a sewer drain and stack clog on a Friday night at 8pm. By 10:30pm, Cullen arrived, assessed the situation, discussed option and within an hour, the clogs were opened. Very professional, very sanitary and great personality. I can't thank Cullen and 1-Tom-Plumbing enough.
Cullen was awesome! He came out and took a look at my issue and explained my options for the best path forward. Definitely will us him again!
Nathan Simmons
6 months ago
Cody was great. He diagnosed the problem quickly and got right to work, and didn’t leave a mess when he was done.
Aaron Lyttle
7 months ago
Had an issue late at night and Blake eyer came to the job was awesome! Very knowledgeable of the problem and solution!! Great company
Emily Kowalchik
3 months ago
Within one hour of calling, 1-Tom had a technician on their way to my house. Austin Scandlon was professional, knowledgeable, and patient. He answered my countless questions and treated my home with the utmost care and respect. Explained what was needed but didn’t try to sell me any unnecessary products/services. I work in real estate and 1-Tom will be a company I refer to clients again and again!
Joe was great. I'll be calling when needed again.
Evaleen M Pennington
2 years ago
I had to have stack replaced in wall that all my upstairs bathroom drained and was vented thru. They had to move some furniture. Everything was covered properly. We even had to remove rug. They had to break into plaster wall that contained lathe, concrete and some sort of wire mesh.This work took them only about 4 hours. The men that were here were professional, polite and competent. They really did a great job. Cleaned up nicely. This company did a great job.
Bill Bischoff
5 months ago
Joe was great! Basement flooded in the middle of the night and he came out and knew exactly how to fix it, and did it fast!
Vanessa Buchanan
a week ago
Cullen was very professional and efficient.
Don Leifling
3 months ago
Cullen and Cory was prompt and kind and cleaned up after themselves, great job we recommend!
Cullen was fast, efficient and excellent customer service skills and will do business with you again!
Brett Mueller
3 weeks ago
I highly recommend Joe. He did a great job and took care of the problem in a timely manner!
Tricia Mueller
a month ago
Brian was great! He was able to come earlier and fix a problem that a handyman could not. Wish we had just called him first to remove a water softener.
Catherine Baker
a year ago
Ben and Brendan did an excellent job in repairing our slab leak. They found the leak and communicated with us as they made the repairs. They cleaned up afterwards. Also Jared did a fast job of reinstalling our hot water heater the next day.Will definitely use this company again.
Shariah Whitson
8 months ago
The speedy response I received from getting a call and email from Oliva to schedule a time for a plumber to come was impressive. Jeff was my plumber, and he came on time and when he arrived my Instacart order was just delivered he helped bring in pretty much all of my groceries (7-8 bags). Jeff troubleshooted the issue at my home and didn't need much assistance from me which is great because I'm no help in that department. If I ever needed a plumber in the future or someone else needs one, I would not forget about Jeff the plumber. Thanks, Jeff and Olvia.
Jordan Jamell
2 months ago
Cullen did a great job and was early for the appointment.
Friendly service from Cullen, quick response time.
Austin is a great plumber everytime we call u guys to camelot east he shows up and does a great job
Morgan Hatfield
a month ago
Joe was very helpful explained everything and showed me what was wrong and fixed it fast
Cassidy Mullins
a week ago
Brian and Austin went above and beyond to fix our plumbing in one day! Beyond thankful for these guys.
Nicholas and Brendan were awesome!! Quick and responsive, they saved us from a flood. Highly recommend these guys if you need quick help in a jam!
Sherri Donohoe
a week ago
Damon was really nice and professional!
alicia wohlman
a month ago
Cullen was very professional and got the job done in a timely matter
Chris Boehmer
3 months ago
Cullen was very good fixed our issues with no problem.
BRYANT .J JETER
3 months ago
Hi, 1Tom Plumber is a great company. The two guys that came out to our house were very professional and super nice. Ask for Brian and Corey, because they did a great job and was finished with the work in less than 15mins. Brian and Corey were very knowledgeable and polite. They listen to what I told them what was wrong and knew exactly how to fix it. Brian and Corey, you did great job and if I need anything else I will call you at 1Tom Plumber.Thanks,B. Jeter
Mary Maxwell
4 months ago
Cody and Jeff did an excellent job! I was impressed with their professionalism and knowledge. Thank you.
Laura Carney
10 months ago
Had a big problem on a Saturday, called 1 Tom Plumbing. Blake came within the hour. Very nice and courteous! He got the job done within an hour and a half. Thank you Blake!
Damon did a fantastic job and his communication was terrific.
Christian Thomas
4 months ago
Cullen and Cory was amazing they provided excellent service and cleaned up.
Cody and Brennen performed work at my house and they went above and beyond. They were fast and didn’t let roadblocks stop them. They found a solution for several problems and gave me advice on follow up.They were also courteous and honorable. I’ve used 1 Tom Plumber several times and always had a great experience.
Chase Clement
a month ago
Austin did absolutely amazing. One of the best experiences I’ve had with a plumbing issue. He solved the problem quickly and repaired the issue quickly and with quality. I would absolutely recommend Austin and 1 Tom Plumber.
Lauren Willis
5 months ago
Adam and Rooky are absolute pros. We love using these plumbers for our business. Always gets the jobs done!
Amber Norman
2 months ago
Cullen was an awesome professional worker. He was on time and very attentive
Cullen - great work and answered all concerns
Matthew McGourty
2 months ago
Jared was very professional and efficient in fixing the water leak I was experiencing.
Heather Zimmerman
a month ago
Damon and Cullen were excellent! They communicated well, arrived on time, fixed both of our issues, were great with our interested dog, and on top of all that were professional and kind. Thanks guys!
Blake and Matt arrived on time to fix a few issues at my house. They were very professional, personable, clean and efficient! Highly recommend!!! Will only use 1 Tom Plumber from now on!
Katrese Wheeler
a week ago
Blake did an amazing job. He was very thorough in his task and communicated the issues clearly.
Damon was great and did work fast and efficient. Would recommend this company
Samantha Benson
2 weeks ago
Joe was awesome! Super helpful and explained everything so I could easily understand what needed to be done and the task being completed.
Rita Sampson
7 months ago
Ryan and Corey were great! They quickly assessed and fixed the issue with my water intake line and helped unclog a slow sink drain. Very professional and nice guys!
Brendan and John was so quick to replace a ball valve at my community and explained things very clearly!
Daniel Hart
10 months ago
Nothing could be more frustrating than moving into a home and finding a leaky water supply to the toilet. The first company I called didn't take urgent calls so I called 1-Tom-Plumber. The technician called within 10 minutes and showed up in less than an hour. He went right to work and corrected the problem in about an hour. I'll definitely call them first next time I need a plumber.
The Plumber was on top of everything. He did a Excellent job.
Walter Plooyer
3 weeks ago
Austin was the representative that came over and resolved our problem with the toilet. He was swift and very professional. He’s the greatest
1-Tom showed up on time and after checking out what needed to be done was quick to send a quote over to me. They definitely have a smooth operation. I ultimately chose not to use them for our project, though. I instead went with another quote I received.
I had the pleasure of working with Adam today from 1 Tom Plumber. He presented within a timely manner. Did a great job assessing the issue. Gave an honest opinion. Best of all, he completed the job same day and cleaned up afterwards. I would definitely let him complete another project for me
Sandy Sieben
9 months ago
Ryan and Conner were awesome! We had another plummer come out to inspect the sewer in a house we’re buying and couldn’t get through the pipes to provide a clear picture of the condition of the plumbing. Said someone else would have to come out and go through the toilet. These guys came out and within 20mins could see 45ft out. Had three different clear options we could go and estimates. Truly appreciate their professionalism and promptness.
Christopher Shryock
3 months ago
Great service, explanations and recommendations. He even helped me clean up my mess!
Natalie Johnson
a month ago
Cullen was very professional, friendly, and thorough. He worked very hard to ensure that the issue was resolved; even going as far as climbing on the roof to clear the drain. Cullen must absolutely be an asset to his organization!!
Ben came out to look over a Cooper pipe seam leak near my water heater and found a 2nd leak as well. Under 1 hour he completed the work. Polite. Informative. Trustworthy.In these days of uncertain service..1 Tom Plumber worked out well for me and my home. Thanks Ben!
Malia Trinka
8 months ago
Cullen Griggs was great! He arrived at my residence quickly, he fixed what needed to be fixed and he also put everything back under the sink and cleaned everything off which he didn’t have to do. He cleaned the water that had leaked under the sink as well. He was in and out! And very professional! Thank you!
David Overbeck
a year ago
Austin and Kyle did a great job for me! There is no other group that I would rather service my plumbing needs. This is the 4th or 5th time using them and I have had them do large projects and small and every time it has been a great experience.This time it was a replacement water heater...they came well prepared and replaced it in record time. The crazy thing was that we were only down for less than a day. Talk about service! Keep up the good work guys and know you are my first call every time!
Brian diagnosed the leak problem and did a good repair job on it. He’s very professional and courteous and cleaned up when he was finished. I’m very pleased.
Cullen & Matt, thank you! You guys were super professional and polite.
Matt came out to work on a few things. Not only was he super professional and good at his job, he was personable and friendly! Highly recommend!
Joe was an incredible plumber! When my apartment and those above and below me suffered a complex series of blockages that resulted in our sinks backing up, he responded immediately and worked for hours to completely clear our pipes. He was confident and knowledgeable and completely addressed what was clearly a difficult problem.
Cullen G. was my drain specialist. He was polite, capable, and professional. I have a very positive view of this company because of him, he deserves a lot of credit.
Cullen came to my home to trace my sewer line for me. He was on time and friendly and professional. First time using this company and would recommend them in the future.
I had Blake come to fix our plumbing, and found him to be very polite and professional, and he finished everything up very quickly without seeming to have rushed through things. Very positive experience!
Brandon Teague
5 months ago
Excellent work. Fixed the issue in 20 minutes and was cheaper than a previous plumbing estimate. Will use again.
Cullen was amazing. Knew exactly what to do and got it done efficiently. Will call them again if something comes up. Amazing
Jared was very professional and explained the repair and was very efficient,. and the response time after our call at 2pm on A Saturday was phenomenal, and we asked for estimates on future repairs and will definitely contact them soon for those as well .
Ryan was timely, knowledgable and polite - he really did a great job fixing our issue (pipes clogged with roots going to septic), and he gave us all the options and possible outcomes and really helped us to make an informed choice - plus he cleaned up after himself! 10/10 would recommend 1-Tom and Ryan for your plumbing needs!
Cullen was very nice and explained everything throughout the process.
Ryan was great. Showed up a day earlier than expected. Got the job done quick.
They actually had a major problem on the first job of the day and they called me immediately to let me know they would miss the window, which I appreciated. Then Joe showed up almost in the window still and got right to work. He was professional, friendly, and clearly well-trained. Our issue was resolved very quickly with a full explanation, including tips on how to avoid the problem in the future. It was also reasonably priced. I would highly recommend Joe and this company to anyone with plumbing issues. Great job!
austin wiesner (Hostilgato)
3 months ago
Joe was awesome! Would definitely call him again. Very easy to talk to. #bronco
Sump pump issues on New Years day, water soaking the basement carpet. Jared showed up quicker than we thought and took care of our issue very quickly. He was very personable and professional. We will gladly use him again.
Mohnish Peswani
4 days ago
Great service. Thank you for taking care of the leak in our basement Robert and Michael.
1 Tom Plumber is awesome. I had an emergency drain and garbage disposal clog on Christmas Eve and 1 Tom Plumber responded in less than 4 hours and had me fixed up in no time. Ryan, the plumbing technician was awesome. He spent time explaining how to avoid a future incident and how to keep my garbage disposal and drain lines in good working condition. I would highly recommend this company if you are looking for an honest plumber who does quality work.
Shaunna Holcomb
a month ago
Alivia and Brenden were very quick to respond to a couple of last minute service requests. We received the quote in a very timely manner. They moved things around to try to accommodate a last minute need. We will be using 1-Tom Plumber again.
Brain was awesome and did a wonderful n efficient job I will b sure to recommend
Cullen was really great he showed up and got my problem fixed, service was amazing!
Cullen and Damon were great! Thanks!!
Ben came and fixed my shower and made sure that the hot water stopped running!! He was great
Kelly Schulte
2 months ago
Brenden and Cory arrived within 10 minutes of my call. They were professional and courteous. I especially appreciate how kind they were to my young children--explaining to them the work they were doing. Plus, taking the time to educate me on maintaining my outdoor water lines to prevent future issues. I will request them next time we need service!Thanks again, Brenden and Cory!
Steven Sumner
5 months ago
Excellent service, Cullen is a professional and always gets the job done right.
Very professional and on time. Took care to make sure everything was right. Blake Eyer did a fantastic job and was very polite and respectful of our time. Awesome company, would recommend to anyone needing plumbing work.
William Rettig
a month ago
Cullen was exceptional to work with, explained the issue thoroughly and performed the job well. Highly recommend!
Austin was extremely professional and friendly. Problem solve quickly and efficiently. A1
Blake was very knowledgeable and was also very fast at fixing my kitchen sink. He did great work! Definitely recommend!
Dezaray Hopkins
a week ago
Cody (Rooster) and and his partner perry came out and show up before there time and help with it all fix the pipe and talk me threw the steps to get water air out they was so fast and glad to have our water and answer any ? I got thank y’all again for everything
Jared Magda was incredibly efficient, timely, kind, informative, and insightful. He is by far the best plumber I’ve had the privilege of assisting in my property. I would recommend Jared to everyone I know.
Capricorn Goddess
3 months ago
Cullen was nice and fixed my issue quickly.
Jacque Pierce
6 months ago
Cody and Jeff came to repair our water heater but had to do a full replacement and completed the job the same day. They were very professional and did a great job. Very sweet guys. Will def use this company again. Thank you!
ariana carpenter
3 months ago
Cullen, very fast and very nice, took maybe 25 mins at most
Freddy Bharucha
8 months ago
Adam was outstanding. Courteous professional and agile. Got the job done in a way that was superb. And he came in late in the evening. Thanks Adam
Corey Boudreau
5 months ago
Cullen came by tonight and saved my family's evening. Thank you Cullen, he was professional and helped in eevry way possible, 10/10 would recommend.
Austin is a credit to his profession. He is very courteous and knows his profession well. Our drains were clogged and in know time he had us up and flowing again. Thanks Austin and the rest of your team
John McDermott
3 months ago
Joe and Damon were superb! Very responsive professional knowledgeable and exceptionally polite and helpful. They got a potentially very difficult disposal and dishwasher problem diagnosed and resolved very professionally and were exceptionally pleasant and professional to deal with. VERY HELPFULOlivia the scheduler was very sweet and helpful as well.. DR John
Denice Pellecchia
3 months ago
Blake and Damon were very professional, knowledgeable and friendly. They came within 24 hours of me calling the office (we didn't have an emergency) and were great help with assisting me.
Ryan came to our house and was both helpful and knowledgeable. He provided all the information I needed to make a sound decision and resolved the issue we were dealing with. A top notch person to work with and thankful that 1-Tom sent him out to jet and cam our line. Absolutely 5 stars!
Christopher Long
a month ago
Cullen is always a pleasure to interact with. He and other plumbers within 1-Tom Plumbing. They have saved my heinie more times than I can count with plumbing work. Thank you, Cullen!
Cullen did a great job! He came over an hour before quoted time in an emergency abd very professionally diagnosed our issue and fixed !
Cheryl McDonald
4 weeks ago
Blake was awesome. Very professional and very knowledgeable as well.
Kiara Elliott
2 months ago
Just had Blake unclog our drains after major back up within all of our sinks and fixed a leak coming down through our basement. Blake was very professional, called ahead before coming and very prompt. Definitely knew exactly what the issue was in all areas and fixed everything very quickly. Also left us with some feedback on how to not have the issue arise again. Huge thank you to Blake!
Michelle Miller
5 months ago
We had a backed up sewer line on a Sunday, & Sonny had a technician, Blake, out to fix it the following day. Great company!! Really takes care of their customers! Thanks again Sonny and Blake!
Misty Roberts
3 months ago
Joe was fantastic! He was quick gave me some tips to use and was very professional!
Adriana Berky
6 months ago
Cullen Was amazing on time and extremely professional. I would use this service in again without hesitation.
Brett Collavo
4 months ago
Cullen and Cory did a great job getting my issue resolved quickly and without hassle!
Cullen did a great job of helping me and my family through an emergency/after hours plumbing situation. His knowledge and expertise really gave me peace of mind and helped resolve the issue rather quickly. Highly recommend!
Cullen from 1-Tom Plumber did an outstanding job! He explained everything thoroughly. He checked and re-checked his work to make sure everything was done properly. It shows he takes pride in his work. I appreciated his professionalism.
Cullin came out and did a great job helping me figuring out a clogged downspout issue. I’ve used 1-Tom on a ton of properties and they always do a great job and go above and beyond what any other plumbing company would do!
Elisabeth Taulbee
7 months ago
Cullen was wonderful. He arrived on time and tackled the problem swiftly and professionally. He was kind and honest. I will 100% be calling him again with any plumbing issues! Thank you Cullen.
Michael Fisher
4 months ago
Collins and Cory discussed what was going on as it happened. Good communication got the job done
Brandi Kosien
8 months ago
Jerren, Ryan, And Conner came quickly to my flooded basements rescue and problem solved professionally. They explained the situation thoroughly and clearly and now have a happy customer! Thanks guys!
Thompson Disu-Sule
3 months ago
Cullen and Cory was great helped us out and fixed the problem.
Brandon did an excellent job of communicating and getting the job done properly. 1-Tom Plumber literally saved me a couple thousand dollars after getting another estimate from HELP. I will be using this service in the future.
After a slight mix up on appt time Jerren Savage came to unclog our drain. He was surprisingly young but was nothing short of professional. He was able to unclog our drain in a very short time. He cleaned his work area thoroughly and was awesome. I mentioned he was young....well 1-Tom-Plumber I would keep this guy for a long time!! Thanks for everything!
ryan schwiers
2 months ago
Cullen was fantastic! He came in, answered all my questions and got the job done super quick! Can’t recommend him enough!
I had the pleasure of meeting Adam today.I ended up not needing his service,however he was ver polite..informative..and professional..He’s a nice young man,and I see him thriving in his position in the months to come.Thank you again Adam.
Nelson godinez
3 weeks ago
Austin was fast and expñained everything very well to use
Jared & Cody came out to fix a water line in our apartment, and they were absolutely excellent! They made a stressful situation easier to deal with, and we couldn’t have asked for better service. They were super helpful, friendly and respectful of our apartment and made sure things stayed as clean as possible and cleaned up when they were finished. These guys deserve a raise! Very pleased with these two and the service they offered.
Kelly Barrier
5 months ago
Joe was very nice and polite and helpful. Gave good advice on my toilet issues.
Michael David
2 months ago
Cullen, was very professional and right on time took care of our issue within the hour!
Cullin was fast and professional, did a great job resolving our issue.
Michelle Reed
2 weeks ago
Two fellas, Brian and Brandon, came and replaced my toilet today. I LOVED, LOVED!, that they came within the first 30 minutes of the three hour window I was quoted. They were Super friendly, Very professional, and worked swiftly. I had a great experience. I highly recommend them.
Nicole Taylor
4 weeks ago
Michael provided excellent service, same day! Also appreciate that the company provides military discounts.
Georgene Coghe
2 months ago
Brenden did a great job!kept me updated the whole time!
I thought replacing my hot water heater would be a total nightmare because of it's location in the house, they set my mind at ease and had it replaced in no time at all!! My new plumbing company for life!
Cullen and Cory did a great job. Very professional.
Tech Jarrod did a great job locating water cut with precision and utmost attention to safety. Avoided a costly gas line cut by demanding locators come back out to ID gas line properly.A++
Joe came out within the time window as promised, was very polite, informative and professional. Work was accomplished quickly. I appreciated the suggestions for preventative maintenance.
Cullen Did a great job explaining, was friendly, and was in and out quick
Howard French
a month ago
Brian and Nathan were amazing, even when faced with surprises encountered with an old plumbing system. I would gladly welcome them back should another need arise.
Had a bunch of roots in my pipe, joe and conner were the two people sent to clear them out. They were very helpful, personable, and informative. Whoever is in charge of raises, keep these two in mind! I'll be using this service again for sure.
Cullen was amazing showed up was very friendly and got the job done.
Darell Houseton
9 months ago
Joe was awesome. Super knowledgeable, professional and courteous.No more issues for us after his visit. It’s good to know that if we have any issues we can call and get A+ quality service.Joe represents the company well.
Frank Swanson
9 months ago
1-Tom-Plumber did a great job for me. I had a sewer backup into my basement. I called and they were at my house within an hour. Cullen Griggs was my tech and he was great and did a great job of explaining the situation to me.
Allan Cottrell
4 months ago
Austin was a great tech especially on a Saturday he saved the day for sure
Ben and Cori did an amazing Job.. Very professional and went above and beyond and fixed the water leak.
Cullen was fantastic. Very friendly, helpful and knowledgeable!
Amanda Monyhan
4 months ago
Brian and Jeff were terrific! Fixed my bathroom sink quickly. Polite and friendly. Thanks guys!
Michael Warren was fantastic throughout the multi-step process of installing a new exterior natural gas line related to a backyard renovation project. Michael worked very late during the initial trenching and line install, visited to answer questions about the line and quickly completed all remaining connections after the County Inspector passedthe line. Michael went above and beyond to make sure our existing gas driven home appliances were working properly after initially shutting off the gas to complete work related to the new gas line, and he completed an ops check of the new appliance to make sure everything was working properly. Thank you Michael for your attention to detail and quality work.
Missy Hambrick
a month ago
Cullen was great got the job done
Water main valve was leaking. Showed up at 9pm and had me fixed in no time. I really appreciate it.
charles ransom
3 months ago
I've worked as a maintenance man for 25 years now and I can't say how great it was to work with this company. I called Friday morning and by late in the afternoon both techs showed up. Both were very professional, really informative, even if I hadn't know what they were talking about, and got the job done very quickly. Since I work for a family owned franchise I will definitely be using you guys in my other facilities. Thank you, Eastgate Lanes
1-Tom was very responsive, they came to my house the day after I called. They were also very respectful of my home. They took their time trying to diagnose the issue and looked and several possibilities before talking to me about a solution.
Cullen was great and got the job done
Blake was quick and professional. Explained what I could do to prevent further issues. Great service :)!
Eric Trevino
3 months ago
The young lady answering the phone was super kind and knowledgeable. Huge that 1tom has 24 hour service. Joe came out on a Sunday. He called and said he would be here in 40 minutes and he was. He was kind and he was also very knowledgeable. He explained all the possible scenarios fixed our drain and then walk me through things to look for in the future. I will for sure use 1 Tom plumbing and I will ask for Joe if he is available. Thanks Joe!
Our service was EXCELLENT! Adam Hicks was here and repaired the problem in less time than planned. We are a healthcare facility and we’re worried about our water being off. He had it back on in less than one hour!
David Zimmerman
3 months ago
Blake, from 1 Tom-Plumber arrived at the house ontime and with the proper tools. Blake cleaned out the sewer line and cleaned up the area afterwards. We had use of the bathroom inside of an hour. Thanks Blake, you're awesome!
(**Correction: office manager called me about below and stated that he would return my money due to the fact that they did not fulfill my request for service. He was completely understanding and even offered a credit for future service. I will now consider using them in the future.)**spoke with office and said I had pumpspy electronic monitoring system. Although plumber acknowledged he was unfamiliar with system. He said tech would investigate. However, Tech made no attempt to look at electronic texts sent to me to trouble shoot problem. He seemed fearful to try. They knew system was electronic when they came out. I felt $300.00 for putting water in sump pump,taking a few rocks out and checking battery was exorbitant. I know you will justify that your experience allows you to charge that amount. They should have stuck with that they did not know the product as other plumbers did, instead of costing me a waste of time and money.
Joe came out to inspect our sewer line with a camera. He was extremely professional and talked us through exactly what he was seeing and made us feel at ease that are sewer line was clean and built to last. He was right on time and also took a look at a couple other plumbing issues we had and diagnosed the issues. Overall great service! Thanks Joe!
Nk Signorella
3 months ago
They are an awesome company. They employee’s are well trained professionals and very through in explaining the the problems they found and how they fix the issue . They respond very fast to any and all issues. No questions asked .They have done both commercial and residential work for me and they will continue to be my contracted plumbers for they company that I work for .THEY ARE THE BEST PLUMBING COMPANY THAT IVE EVER DONE BUSINESS WITH !!!
Christine Montefiore
7 months ago
1-Tom is a lifesaver! Hubby hit a copper supply line while placing a drywall screw in a closet at 9PM. 1-Tom was there practically within the hour and had everything repaired quickly, the same evening. What a relief! Matt, the plumber, was so kind and professional and took great care of us—-was here straight away and got everything put right.
Downgraded this feedback due to the overpriced follow-on job that we asked for an estimate on.For the drain cleaning job, Joe was very personable and knowledgeable. Cleared some roots out of our toilet drain and discovered we will need further work due to a broken pipe in the ground.But, I was disappointed in the lack of follow-up in getting an estimate for the larger job. I didn't hear from them for a few days, so I contacted them to get it. Then, when they did send an estimate, it was thousands of dollars more than another plumber asked for.Seems they were making a small job into a big production and wanted us to pay for it. All we needed was the old drain removed, just outside of the foundation, then a new drain put in with a clean out, with less than 8 feet dug out.We went with someone else who was fast to respond and to come out to do the work. They did a great, professional job in a few hours.
Connie Brasington
3 months ago
Great 5-star service from Blake at 1 Tom Plumber. Super knowledgeable, professional & courteous. Defiantly will use them again!
Joey Otcasek
7 months ago
Cullen came out and was immediately helpful to our situation and very informative. He was upfront with how he could help, costs, and was very trustworthy. I recommend his service and would call him again if we have new problems down the road.
Zach Lefevers
3 weeks ago
Awesome job from Jerren at our property! Thanks for coming out!
HARVALEE THOMAS
7 months ago
Ben,Brenden and Cullen were at our house today doing sewer repair and descaling and putting clean out in yard.They were awesome. Very professional. We have used 1-Tom-Plumber before and will continue to use their services for all our plumbing needs.Thanks guys for doing such a good job
Justin Milburn
a year ago
I've been unfortunate enough to require plumbing services several times of late, and I've been lucky to get the same service tech each time. Austin has been amazing in his ability to quickly identify the source of the problem and address the issue promptly. While I wish I could say I won't need their services again any time soon, recent history has shown that to see be a bit of a pipe dream. I will, however, be more than willing to call and ask for Austin again. Excellent service and professionalism, Austin definitely shows the knowledge and expertise one hopes to get from a service like this.
Austin quickly figured out the source of our problem and replaced the faulty part promptly. Thanks
Shannon Knutson
2 years ago
Ryan and Connor came out to water jet the sewer line on my home. I was given a two hour window for their arrival. They called when they were on their way and arrived about 10 minutes prior to the window time, which was perfect! They got to work quickly and finished quickly as well. The price I received matched the price I was quoted when I called to set up the appointment. Ryan went over any additional observations he had at the conclusion of the service and none of his observations or insights cost me any additional money. It was honest and professional service.
Blake was very professional! Great at his job, got in and got out. Really appreciate it!
Sherry Magness
a year ago
I have used 1 Tom Plumbing services 3 times now. I’ve used them for toilet resets when new flooring was installed and for a main drain back up. They were easy to schedule and efficient in their work. Always professional.
Brittany Bickers
a year ago
Joe came out today to do a camera on our main drain. We have had several plumbers come out in the past week and the process has been extremely frustrating. Joe came out today and was extremely informative, he took the time out to explain everything in detail to us as well as show us on the video what was happening in our line. He offered suggestions for us to help maintain our lines as well. He was kind and personable and most importantly made us feel like he knew what he was doing and talking about. As a company you should be very proud that you have him working for you! He takes pride in his work and seems to really care about the customer! 10/10 would recommend him to anyone!
Andrew Bauer
3 months ago
Brian and Nick were very nice and professional. It was a simple fix but having it done right gives one peace of mind. I would definitely use them again.
Damon did came and fixed our plumbing issue and did a great job
Heather Osbourn
2 weeks ago
Damon was very polite and helped out.
Jared and his coworker kindly turned the water on so that I might shower in preparation for a meeting I was to attend. The water was turned off in my condo for a serious underground building repair. When I asked that they accommodate me (I hadn't received the notification from property management) I was very impressed and appreciative. It also appears that they've done a good job on the extensive repair work, including clean up.
Dennis Gilbert
6 months ago
Andy and Rob did a great job. They were very polite and professional. They knew exactly what the repair needed and had the parts in their van. Completed the job in a timely manner and clean up afterwards. Thank you Andy and Rob.
michael harper
a year ago
My wife and I chose to use 1-Tom-plumber for an emergency mainline clog last week. Unsure of what we could expect our concerns were quickly pushed aside as the crew sent out did a fantastic job. I wasnt home at the time to thank and get the name of the first gentleman, but I am told he was quite the trooper dealing with the initial assessment and maintained a professional demeanor the entire time. Thank you! Upon completing his mainline work it was clear to us we needed a more thorough method of unclogging ...of which a jet blast could work for us. We opted to try it and awaited the arrival of the second gentleman with whom I was abke to meet. Joe was prompt, courteous, professional, and attentive to our needs. We thank both for the immediate assistance the day after calling. We have found the work to be excellent and great quality for the price given to us. We would suggest anyone to try this company and see for yourself. Thank you!
jonisha cole
5 months ago
Very fast and efficient loved the service perfect! Blake came in assessed the situation quickly and then went and got tools and got to work! got the job done in such a timely manner excellent guy perfect customer service really goes all out for the company! Highly recommend I was so worried about my toilet he came in and got the job done quality service! Thanks again Blake.
Brian was our technician and he was tremendous help. Very kind and informational. He was on time and fixed the problem in no time at all. I will definitely use this company again!
Cody and Brenden came out and installed a new water main shut off in the house. I only had one at the street and in the crawl space. They were very sweet and professional and did an amazing job. They made sure everything was cleaned up before they left. I highly recommend and will use them for all of my future needs.
Ryan Hartsock
3 months ago
Super responsive and friendly. Diagnosed the problem and fixed it with no issues. Adam was awesome!
Chanae Brown
3 months ago
Blake was great! Outside drain was backed up. He came and explained everything. He quickly fixed the problem. Customer service was outstanding.
Rodney Umbstead
3 weeks ago
Damon was excellent. Fixed the basement clog and cleaned up.
Cody and Jeff came within hours and fixed the toilet in minutes! Very happy! Will definitely use 1-Tom again!
Brian Hollingsworth
2 months ago
I really appreciate the hard work that Matt Came out and performed. He was professional, fast and fair. I would call 1-Tom- Plumber again.
Matthew Johnson
6 months ago
Cullen did great and provided some useful tips to help prevent future drain clogs.
Terence Bryant
a month ago
Blake did a great job and was super polite and respectful
Kathleen Wickersham
2 months ago
Austin was our tech and he was amazing! For coming out after midnight he was so professional, friendly and simply pleasant. I highly recommend Austin and 1 Tom!
Service was excellent, professional and reasonably priced considering the work was done on a Saturday.
Tomesha Rector
a month ago
Cullen was very helpful, problem was not resolved but he did a great job attempting to resolve it
Stephanie Hertel
8 months ago
Jared was AMAZING!! We had a pipe burst in our wall Christmas Eve and he came as soon as he could. Got it all fixed very quickly and gave great advice on what to do next with the apartment complex. He was very friendly and explained everything for us!!
Cullen was awesome! Got the job done quickly! Very nice
Austin did a great job for me today clearing out my kitchen sink. So grateful for his time and expertise. GREAT experience.
Joseph Hellmann
10 months ago
Blake was phenomenal. He arrived promptly and cleared our drain and got us up and running quickly. He was professional, knowledgeable, and courteous. Excellent service! Thank you, 1-Tom-Plumber!
Melanie Nathan
a week ago
Cullen was extremely professional and had the proper equipment to clear the main sewer line.
Ahnikas Butler
2 weeks ago
Our property just got new plumbers and they are GREAT! Joe handled all of our issues in little to no time!-Damon came out to clear our drains and did a quick fantastic job!
When I called for an appointment I got one immediately and didn’t have to wait several days for the technician to come -The technician was Ryan he was on time, called ahead to tell me he was on his way and once he arrived he was very professional - as it turned out it was a problem I could resolve myself and not as bad as I thought it was to begin with and I wasn’t even charged! Ryan was awesome and explained what was wrong in terms that I could understand - I highly recommend this company and will definitely use again!
Kris Dannenfelser
10 months ago
We have used 1 Tom Plumbing on numerous occasions for our commercial properties. Always great dependable service with Ryan and the rest of their service technicians. Highly recommend!
Brenden talked me through every step, gave me options, and really put me at ease. Speedy response and service after rege business hours is greatly appreciated!
Demetrius McKinney
4 months ago
Cullen was efficient, showed up prior to appointment and handled the issue.
Robert Kruger
6 months ago
Ben and Kevin did a quick fix on my sump pump issue. They quickly identified and remedied things. Both were friendly and professional, and knowledgeable.
Matt Fleissner
6 days ago
Andy, I apologize for the late review!I highly recommend 1 Tom Plumbing! We had a follow up appointment (since my last review) to replace some old pipes that were causing some issues, Andy R was on time for the scheduled appointment to look at the situation and was able to service everything same day. He explained all best case/worst case budget scenarios thoroughly so we knew what we would be getting into financially which I appreciated. Great experience overall!
Junior Ramirez
a month ago
Cullen was great and got the job done! He was fast and efficient.
Bryan was quick and got the job done right, really impressed with his speed of service and quality work.
Caroline Sanders
4 weeks ago
Cullen was very professional and efficient with unclogging our kitchen drain. Will call 1 Tom Plumber again if the need arises.
Jerren did a great job! My Wife and I had just moved into a new place that had been vacant for quite sometime and this had who knows what clogging these drains. He fought them fiercely and tested it after to show me it was working properly. She is also pregnant so having shower flood when flushing toilet was not ideal we definitely a well qualified tech who was real polite was nice it was a breath of fresh air. 💪.Also they have rad service vehicles.
Wes McCorkle
8 months ago
After calling 3 other companies for a same day emergency service, i called 1 Tom Plumber and they were able to send one of their techs out that night. Cullen Griggs called on his way and arrived around 1am (you read that right) and got right to work. He was able to quickly diagnose the issue and even recommended several things that would save me money. He was very professional and knowledgeable. Would definitely recommend this company and use their service again.They will be my first call next time. Thanks for the great service!
Shanie Rothman
a year ago
We had a pipe break late on a Sunday night. I googled plumbers, they were the 5th one I called but the first one to answer or have someone available. Robert showed up quick, was very professional and when there was an ongoing issue he came back the next day and made it 100% fixed. Really reasonable pricing as well! We found our new plumbing company!
Blake was so awesome. Polite, friendly, and professional all the way around. He explained the issue thoroughly and made sure that I had no questions.
Teresa Redmond
8 months ago
We called Tom Plumber over the Thanksgiving weekend for an emergency ‘pipe/drain’ back up.Ryan showed up shortly after we called in. He was very professional & knowledgeable. We had a house full of guests and you would never know we had big issues in the basement! He resolved everything in short order and even did some preventative work.Tom Plumber exceeded our expectations and I would highly recommend to friends and family!
Miranda Smith
a month ago
Cullen was amazing and got the job done quick !
We had an outside faucet that needed replaced, it was leaking really bad and 1-Tom (Brian J.) came immediately and was very professional and informative about everything. Highly recommend him and this company!
Patrick Cagney
5 months ago
Cullen and Michael we on time we’re fast and friendly would recommend them to anyone
stephanie polanco
a month ago
Joe was great! Got the job done
Madeline Elizabeth
a month ago
Blake came to fix our drains in the tub and kitchen sink. Took him less than an hour for both and was very nice and knew what he was doing. I appreciate the knowledge and effective service!
Kevin Newman
7 months ago
Thank you so much for responding so quickly to fix a broken, leaking pipe in the wall of our basement! The work was perfectly completed and the price was right. Your company’s service is outstanding. And thanks again for alleviating our fears before our party! Go Bengals!!!!
Jennifer Nickerson
2 months ago
Ben fixed a leaky copper pipe in my basement for a washer. He was very professional, extremely helpful, arrived right on time, and explained in detail the repairs he did. Highly recommend Ben!
Kirsten Dunsford
a month ago
Expensive, but great service.Michael was wonderful and did a great job explaining what was wrong with my toilet, how to fix it and what I need to keep in mind moving forward. He was very kind and worked fast and provided quality service.The total cost felt high, but there is no hourly fee, services are billed at a rate per the specific service (not matter how long that service takes) which is why it felt so expensive since it was completed so quickly.
Ann Ballard
10 months ago
Brendan and Cody stopped by today to install a new hot water heater. In just over an hour, everything was done and clean and neat. They also charged me exactly what I was quoted when I made the appointment. Such a good experience! Highly recommend!
Joe came out promptly and was super friendly and knowledgeable. He cleared our clog quickly and gave us great tips moving forward. I will recommend this company to anyone I know with a plumbing issue. Thanks again Joe!
Got water in shower was lukewarm. The guys from 1-Tom-Plumber were able to identify the problem quickly and fix the issue promptly. Took less than 20 minutes. Great service!
Kura Maloney
8 months ago
Wow! We called 1 Tom Plumbing for a second opinion after another company quoted an amount much higher than we were comfortable with to replace an old copper pipe. 1 Tom came in at half the amount for the same repair. They got us scheduled within 2 days and the repair took under an hour. We are thrilled to be able to use our kitchen sink & dishwasher again! Adam showed up early, answered all my questions and did a great job. Will definitely use these guys in the future.
Damon got it done!! Fast, professional and informative! Great tech- great company!
Ran into an issue during a DIY shower replacement. Had to call 6:30 pm on a Saturday, Ben arrived within 20 minutes. Immediately gave us a quote for the repair and had everything done within an hour. Ben was very professional and polite, even showed us a few things for future reference! Great experience. Will be using again.
Bill Sharkey
9 months ago
Ben and Andrew showed up right on time did a great job & cleaned up after. couldn't ask for a smoother job. would recommend for sure.Another person to thank.Needed some more emergency work done on Thanksgiving day. Ryan came to help out great guy took care of my clogged line. So far everyone has been great and helpful.
I tried this service for the first time as they have UNBELIEVABLE reviews on Google. How does ANY company have 467+ reviews that are all rated 5.0. It makes me wonder if they post anything under 5.0. I'll know if this ever shows up. They were available the same day I called, were courteous prompt and replaced the leaking faucet spout to my washer in 30 minutes. That was the good, the bad is the cost. This repair cost $345. I asked the technician why so high, he said the parts are expensive. I checked at Lowes and the parts in total were under $30 at best. Paying $345 for a service call with $30 in parts and 30 minutes work is ridiculous. If you have an emergency, they are very responsive, but be prepared to pay out the nose.
Jared was very professional and quick. Was in and out for my job and I would definitely recommend him to anybody in the Cincinnati area.
Shoshannah “Shogun” Anderson
2 months ago
1 Tom Plumber was thorough, swift & professional. From the beginning of this giant endeavor... getting estimates throughout the process & final inspections, Jared our job's manager has been wonderful. I would absolutely recommend them every time.
Sincerely grateful
Donny Cullum
2 months ago
Cullens was fast and professional and polite.
My previous plumber retired and I was faced with finding someone profession and honest (not always an easy task) when I had issues with my sump pump. The first person I called replaced the battery but when that didn't cure the problem, I called again and he didn't call or show for the 2nd appointment. I fortunately called this company and Cory came out promptly and fixed the issue which ended up being minor. Polite, honest and a fair charge, I can't ask for more! I'm now a happy, satisfied and permanent customer - Sandy AKA Mabel Dodge :)
Damon & Cullen did an amazing job wonderful guys
Rinnie Hamilton
a year ago
The company sent someone out quickly. The technician, Blake, was polite and worked efficiently.
Edit: 16 days after they came out, drain started running slow again so they would like another $199 to come back out. So $400 to clear a drain???
Mallory Kursim
3 months ago
Cullen and Ryan were awesome!! Went above and beyond! Highly recommend!
Matt did an excellent job with our toilet. I highly recommend his services!
Jared showed up at my house less than an hour after I called about a leak in my basement. He was professional and courteous, and he explained the problem and the repair in terms that I could understand. He worked quickly and efficiently, and he took the time to make some recommendations that would help me avoid future problems. The whole process, from the time I made the phone call to completion of the repair was about 90 minutes. I received great service from start to finish!
Cullen did great got the clog in no time at all would highly recommend them
Davidmckinnon “zZSandManZz” mckinnon
a month ago
Fixed our sump pump in 15 minutes. And just cause I happened to mention my toilet not flushing right. They fixed it for free.
Cullen came and cleared out our drain! He was very professional and would recommend them to anyone!
Brian and Nick offer amazing customer service. They worked with me to get an affordable price, way better than other plumbers. They also went out of their way helping me rehang my hallway closet door and even playing fetch with my dog who insisted on bringing her toy
Joe was great. He was a big help to me.
Jovi lee Cook
3 months ago
Cullen was great and did what he dose and got it
Matthew Patterson
2 months ago
Joe and Damon came out to help us clear a drain in our kitchen sink. They were both incredibly helpful, knowledgeable, and gave us tons of tips to maintain and clean our pipes and disposal. We've had a lot of bad experiences with other companies but it's nice to have a company that you trust isn't going to take advantage of you. Excellent customer service!
Sherron McDaniel
a week ago
Cullen was really great He showed up and fixed the problem, thanks Cullen!
I have personally used 1 Tom Plumber for years, as well as recommended them to my real estate clients. ALWAYS professional, skilled, on-time, and communicative. I appreciate the structure with which they give estimates on each job; I’m always given 3 options foe different levels of repair/replacement, conscious of budget. I wouldn’t use anyone else at this point! They even did the most perfect basement floor repair in my latest property, after jack hammering through the floor to replace a sewer line!
Ben came out and repaired a boiler drain in our rental house. He showed up early & was super professional. He explained everything that needed done in detail. The repairs were completed quickly & very reasonably priced. We would absolutely recommend this company for plumbing repairs & will call them if we need anything else done.
Devon Castronova
3 months ago
Ben was awesome, he called to let me know he was on his way then explained everything to me after inspecting the water heater and got everything done so quickly!
From the lady who took my call to the gentleman who did my repair, I couldn't be happier. Joe was early for the appointment window and was pleasant throughout. He was conscientious about the area he was working and left it better than he found it. I will definitely both use them again and recommend them to others.
Cullen was extremely professional and did a great job! Explained everything very well!
Damon and Cullen were great they were fast I really appreciated the service thank you guys
Joe was amazing, he made sure our apartments plumbing worked and walked us through everything when he was done in a jiffy!
Julie Peters Akey
a month ago
Blake was professional, friendly, fast and efficient at cleaning out our sink drain. Price was a little high, but I am very happy with the service and result.
1 Tom Plummer did a great job clearing a clogged pipe at our residence. Ryan and his coworker were at our house within a few hours of calling. They resolved the immediate issue right away and quoted us for a repair to fix a longer term issue. Ben and Jimmy came out to fix the long term issue and were able to resolve with an easier/cheaper fix than we were originally thinking. They were reasonably priced and great to work with.
Joe is ALWAYS on time and very professional with clients. I recommend him and 1Tom Plumbers highly!
Michael saved the day. This gentleman came out on a Saturday of all days and fixed our issue.
Thank you very much!!!!
Barbara Brown
a month ago
Austin was so polite and did a wonderful job. He explained the problem with the line in layman’s term where I was able to understand. He was wonderful. Thank you Austin.
Benjamin Miller-Jones
3 months ago
Quick, efficient, and cost-effective. It was so wonderful and the plumbing Tech, Cody, was amazing.
I had an after hours emergency plumbing issue. As soon as Joe showed up he immediately identified the issue and it was resolved in no time. He was extremely knowledgeable, professional and provided efficient service. I will definitely call him again if I have a future plumbing issue. Thanks Joe!
Cullen’s great got the job done!
Joe is so helpful and charismatic! Great company
Reinvest Consultants
2 weeks ago
Been using 1 Tom for years. Cullen is the best. Joe is just ok.
Gary McMullen
4 months ago
Cullen and Cory were excellent. They were early (with permission), polite, and fixed our issue quickly. The price was even less than expected. We used them in the past for a copper line repair and they were excellent then too. I highly recommend.
Catherine Andreou
4 months ago
Brian and Kevin changed the filter in my kitchen faucet. They were on time, and very professional, definitely earned a 5-star review! And left no mess behind.
Kelly Herkamp
a month ago
Cullen was wonderful and was able to access something that another plumber was not. He was on time, communicative and professional! Would definitely recommend!
Chris Headlam
4 months ago
Cullen and Cory were very helpful in fixing our plumbing issue. They were friendly, informative and did a great thorough job!
Great job! Supper fast service at a very reasonable price.
William Jarrett
a month ago
Great at thier jobs and Cullen is great at geting tubs unclogged
A “AEactive” E
4 weeks ago
Highly recommend their services, Damon came and took care of us. Was efficient and knowledgeable about each drain issue. 5 star service for sure.
Good communication on top of fast efficient quality work, every house should have this company as a contact to call. I would highly recommend!
Brendan and Corey were here within minutes!!
It was a super easy fix, but they were very kind and professional!! 10/10 ✨
Pathside Vibes
4 months ago
Cullen and Damon were quick and efficient ! As a mom of two they were here within a few hours to help fix our kitchen sink backup. Thank you!!
Jennifer Williams
8 months ago
Ben came out was very nice efficient and friendly. He explained everything and was clean and quick. Will definitely use again
Cullen was fast and did the job great!
Dilly Mandella
a month ago
Cullen did great and I taught me some new things… great people skills
Lillian Patton
3 weeks ago
Jared did a great job! Super friendly and super professional!
Brian was here in a timely manner and completed the job efficiently. Very satisfied with his work.
Maribel Bamacaa
2 weeks ago
Cullen was very nice and got the Job done, great service!
Mandy Pierce
2 months ago
Ben & Corey did a great job installing a toilet & checking out a potential leak. Been satisfied with their service.
Shaun Shaun The Sweetheart
3 months ago
Cullen came to my home while helping my neighbor with a plumbing issue. He was pleasant, professional, proficient in solving the issue. Highly recommend!
Mackenzie Pendleton
a month ago
Cullen, got the job the done quick as heck
Jane Dresselhaus
a year ago
Backyard drainage problem diagnosis. Cullen was excellent. Arrived early, quickly assessed situation and went to work. Knowledgeable and polite. Thanks!
Jason Reichert
5 days ago
Micheal and Robert did a great job on our plumbing issue outside. They got it done in no time I highly recommend 1-Tom-Plumber for your plumbing needs.
The team from 1 Tom Plumber did a great job! They were timely, professional, and extremely responsive when we needed to replace our water heater. Ben came out on a Sunday (twice). The following day, Austin came out and with the help of Brady replaced our water heater, including hauling out the old one. I highly recommend them.
Brittney Holt
5 months ago
Cullen did an excellent job with our service! Very friendly and gets to job done.
John Tucciarone
a month ago
Jared and Kevin did an amazing job replacing the floor frame in our apartment! All in one day
Brendan and Kevin came out to do some simple work in our nursing home. Fast, reliable, knowledgeable and friendly. Absolutely worth the 5 stars and will guarantee that I will use them again.
Maria Holaday
3 months ago
1-Tom plumber company was great! Ben was thorough, professional and did a great job. I called and he was out immediately and fixed the problem! We will definitely use them again and let our neighbors and friends know about our experience!
Cullen, Brendan and Nathan did fantastic work!
Angela Rutland
a month ago
Cullen great job friendly Got job done Thank you
Sheryl Phelps-Molihan
7 months ago
Cody was very polite and did a great job. Very good explaining what we need and upfront with pricing. Highly recommend!
Damon was awesome. He did great work.
Marie Pinney
9 months ago
This is the third time we've used 1-Tom. We've had 3 different technicians come out for different problems (sewage backups and clogged sink). Today we had Cullen and he was extremely professional (despite my house being a mess) and knowledgeable. He worked quickly and efficiently so I could have my kitchen sink back for Thanksgiving. The technicians have always been on time or early, and call ahead to let us know when they're on the way. Each one has been super professional, friendly, and very knowledgeable. Each one has also recommended ways for us to prevent clogs and backups in the future. Highly recommend this company for any of your plumbing needs!
Kendrah Ashby
a month ago
Great work from Cullen & Damon, very professional and responsive. Thank you for what you do!
Simon Wigley
8 months ago
Tremendous and professional service from Matt and Jeff! Used this company before and after an overnight pipe burst they were here at 1.30 same day and find two leaks and fixed quickly and efficiently - would absolutely recommend.
Robert Schneider
a week ago
Jared helped us out after hours with what we thought was a plumbing issue. Very friendly, thorough, and professional.
Courtney Eason
9 months ago
Highly recommend. Joe and Conner were absolutely fantastic. Pricing for hydro jet/flush was transparent and lower than 3 other estimates, so definitely a great value. They were great with our pets and even helped us with another plumbing issue while here, so I really appreciate that flexibility. 10/10 super impressed
Damon did a fantastic job getting the job we needed done. Highly recommend!
Samantha Bresnen
8 months ago
I cannot speak highly enough about 1 Tom and their service tech, Blake. Blake came out within less than 24hrs and fixed our sink line (clog) issue within a short time. Blake was professional and educated in his field. It’s hard to find responsive and fair priced companies these days. 1 Tom was great and we will be using them for any future needs. Highly recommend Blake! Look no further, 1 Tom was terrific!
Aaron Sonder
5 months ago
Our tub spout has just started dumping water into the wall and down into our basement, so I immediately went to the phones to call for urgent help. I called numerous nationwide services that have been in business for decades or even a century, none of which would get here the same day. I called 1-Tom-Plumber after seeing the positive reviews and a plumber was here 30 minutes later. Ben was extremely courteous, knowledgeable and informative. Within 30 seconds of seeing the bathroom, he calmly stated that's the problem before explaining the issue to me along with the resolution and cost to repair. 20 minutes later he had finished installing new copper piping, a new tub spout, and explained the company's 30 day guarantee while demonstrating the fix he had just installed. I can't recommend this service enough!
Jimmy Morris
2 months ago
Joe and Daniel did a great job as usual I really recommend them they saved us from having to dig a hols
Austin Stigers
2 weeks ago
Blake was extremely efficient. He dealt with multiple problems within an hour. He was also very helpful with all of the questions that we had for him!
Jill Schleibaum
a year ago
Will definitely use again. Cullen Griggs was professional and was not in the least condescending when I explained the issue in my terms. He understood the issue and had the problem cleared up in no time.
Cullen and Cory were very professional and tried to fix our problem but turned out to be an appliance issue. Great service.
Chris Fisher
2 months ago
Brian and Kevin were awesome. They understood what the issue was- gave me two options to consider, and they fixed the problem. They were on time and very professional as well. They were nice to our dog too!! Thank you!!
Nicholas Merhaut
8 months ago
Cannot recommend the 1Tom Plumbing team enough. They have been my go-to for various plumbing needs since I bought my house in 2020. They are always hones
t (which I can’t stress enough), timely and do high quality work. Joe and Conner specifically have been really helpful the last time they came out.
Cullen was very professional and did a great job
Blake came out to our home to help us with a downspout clog issue that we were having, and I must say that we were thoroughly impressed with his service. He arrived promptly and was very professional from the start. He quickly diagnosed the problem and provided us with a few solutions to fix it. He was very knowledgeable about the issue and explained everything to us in a clear and concise manner. Overall, we would highly recommend 1Tom Plumber to anyone in need of a reliable and trustworthy plumbing service. Thank you, Blake, for your excellent work
We had an emergency on a Sunday (as fate would have it). A toilet in our finished basement started to leak, and it flooded our basement. We reached out to 1-Tom-Plumber, and they were at our house within a 1 1/2 hours. Very professional. Very quick in getting out to our house & with the repair. Even wore plastic covers over his shoes when entering the house. I recommend them!
Mark Schoenhoeft
4 weeks ago
Damon was awesome! Very professional and knowledgeable. Would definitely use him again.
Greg Clayton
6 months ago
Brenden and Kevin were on time, and quickly went to work. They were very knowledgeable of the required work and did an excellent job. I would recommend them for any plumbing job.
Cullen was very kind and efficient with his work in our cafe!
Sabrina Saylor
a year ago
Blake came out to help unclog my line and he went above and beyond. He had to call out Austin to come help and these men were awesome. They worked hard, while keeping me informed of everything. They are very professional and helpful! I’m thankful and would highly recommend their service!
Rick from Madison WI did an excellent job! Was very quick, professional and friendly.
Anya Blanchard
8 months ago
Jerry was on time, professional and was efficient in discovering the leak in our condo building. He stayed in communication with our management company as to what was the problem and what needed to be addressed.
Cullen was great and really got here the exact time he said . He was very pleasant
Austin did a phenomenal job helping us when we had an emergency at 10 PM on a Friday. He was very kind and quickly resolved our issue. Would recommend him to anyone having plumbing issues.
Amie Shroyer
4 months ago
I called 1 Tom Plumber for a new kitchen sink repair. When the tech told me the day he came to install the kitchen sink was not going to fit, I was frustrated.Dan the plumbing service manager called me and offered to come out same day and make it right. Dan, Austin, and a trainee came out and got it done in two hours. I did not have to return the sink, I did not have to find a sub to cut the counter top to make it work. They made the adjustments and installed the sink that I purchased and wanted from the start. This was huge!Thank you Dan and Austin for making it right and getting it done! I will be a repeat customer for sure😀
Joe and Brian were awesome . If I were a cougar I’d also say handsome!
Far exceeded my expectations!
Brendan was the plumber that responded to my need to have a toilet line replaced. He did a great job!
Samantha Brandenburg
6 months ago
Cullen, was actually early! Very polite, kept me informed through the entire process. Kept this area clean and made sure hr left with it clean.
Devin Caldwell
6 months ago
Blake did an amazing job at our house! Was done in 5 minutes!! Never using any other plumbing company again!
Great company/people…I was a first-time caller and felt like I had been doing business with them for years. Communication and scheduling was superb. Our service-person Austin was professional, knowledgeable, respectful, and friendly.
Nathan Winchester
a month ago
I had no idea Austin was waiting for me for an hour but was extremely patient. The work was done Perfect and he was very professional. I was very impressed.
Youth Committee
3 months ago
Cullen was very courteous and professional. He answered all of my inquiries and made sure I understood the process.
Zach Knisley
4 months ago
Joe did an awesome job inspecting our main line and helped us understand what to look for. Highly recommend him!
Shade Tree Administrator
a week ago
Joe was great! Efficient, knowledgeable and kind. Thanks :)
Brooke Riedeman
8 months ago
Joe and Connor were great! Both were courteous and professional. After explaining my draining issues they knew how to fix it right away and provided great preventative tips. If you are in need of any plumbing assistance call 1-Tom-Plumber!
Ethan Bishop
2 months ago
Cullen was the man!! He will be my go to guy. I work in real estate here in Cincinnati and will refer him out. Thanks again.
Jonathan Terry
7 months ago
Our house had a clogged main sewer drain that was backing up into the house, and our plumber took a long time to show up and couldn’t even unclog it. Austin was able to get us back up and running in no time, even on a Friday night when other services are closed!
Lauren Melchior
2 months ago
Joe and Damon came out to look at a storm drain we had backing up. We had multiple other people look at this drain and nobody was able to give us a good answer. Joe and Damon were able to quickly diagnose the issue and get it fixed. They explained everything to me as they were going and made sure I understood the issue. They were very timely, professional, and put in quality work. I highly recommend them!
Brian and Austin were wonderful. My job turned out being much worse than they anticipated, but they were communicative, timely, efficient, and very thorough. Would recommend their services any day!
Theresa Walker
a year ago
I can't say enough good things about this company and their employees! We had a clogged kitchen drain on Thursday...I called and Olivia got me scheduled for Friday. Ryan and Blake showed up exactly on time and went to work. While they were fixing my drain I asked about getting my over 20 year old disposal replaced. Ryan took care of getting that scheduled for the same day. Cody and Jared came less than an hour later and quickly removed old disposal and installed the new one.All four of these gentlemen were professional, polite and they really know their trade! They left me with tips on how to avoid issues in the future and were very thorough.Their prices are fair, their employees are stellar and they just earned another customer for life!
Cullen was the best he came early he was very fast and got the job done . Thanks
Spencer Seamster
a year ago
Ryan and Austin both provided excellent service.When I called for a second inspection (sewer was blocked up at the time) Ryan was very helpful and quickly rescheduled an appointment for me a couple days later. At the inspection Austin provided me very intricate details about the state of the sewer system and gave me great suggestions on how to proceed.I was very pleased with the professionalism and the service!
Alyssa johnson
7 months ago
Cullen came to fix a sewage leak in our house and was very nice and communicative to us because we had no idea what was wrong or happened!
Charlotte Fisher
2 months ago
Cullen was very fast,solved issue within minutes
Absolutely the most professional service I have received. They showed up within 30 minutes on a weekend way after hours. Brand new house and took extra care in not only keeping it as clean as possible but cleaning up afterwards better than a house cleaner! Cullen was personable, reasonable, and extremely knowledgeable. This is the first time I have written a review! I felt compelled to do so based on this over the top level of service. I highly recommend 1-Tom Plumber!
KSG Kevlar Steel Gaming
5 months ago
Cullen was extremely professional. Helped us completely and was friendly with the family.
Maxine Underwood
a month ago
Cullen, got the problem taking care of quick and in a hurry. Very professional.
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