Best New Toilet in Charlotte NC

Our technician Nas was fantastic. He was very knowledgeable and that instilled upmost confidence it what he recommended. The fact that he was EARLY to our appointment was a nice added bonus!

Had a slow drain kitchen sink other plumber came to clear, instead of clearing the drain they clogged it up completely and said I had to get expensive hydro jet done , Mr. Rooter came and checked it out and had it completely cleared in 30 minutes with out having to get expensive hydro jet. They cleaned up and left me very happy.

While I was changing a toilet supply line I broke the CPVC pipe in the wall. Called All Hours based on positive reviews on Nextdoor. Eric came within an hour, on a Saturday. He did a great job and the price was very reasonable. I will certainly use them again for any plumbing needs. I highly recommend them.

These guys are absolutely fantastic, we can’t say enough about them! We ended up on the bad end of nightmare plumbing situation as new homeowners. Our home warranty company worked with Charlotte Plumbing Masters, so they were the first on the scene immediately once we started having issues. Our tech Michael was prompt, friendly, informative and just an all around genuine and honest guy; we felt completely comfortable having him on the property if one of us had to run down the street or his work time overlapped with us leaving for work. Once we found out the gravity of the situation (the entire system needed to be dug up and replaced from under the crawl space across the yard and to the city portion) we were dealing with, Tim worked with us to find a cost effective solution that would allow us to use our plumbing without breaking the bank. We were able to find a temporary fix and handle payment in segments. We are so thankful for their kindness, flexibility and honesty throughout this experience, I would recommend them to everyone looking for a quality plumbing job.

Tony did a great job of repairing our tub and shower systems. He's a true professional and all around fine individual!

Ritchie Plumbing is my go-to plumber. Great customer service, reasonable prices, and good workmanship.

Kelly was a huge help over the phone. After speaking with her we realized that I was being quoted way too high by another company. Matthew came to my house that same day and replaced my ancient water heater in a very quick and professional manner. I would absolutely use this company again.

Shannon and Reggie worked fast and clean to replace a section of piping that was slowing a sink drain. Incredibly nice guys, on top of their professionalism, expertise and courtesy.

Reggie quoted two possible estimates for the repair - all depending on our pipe configuration once he cut into the drywall. When he and Shannon came back out to do the repair, they located and resolved the issue quickly, thoroughly and exactly at the price quoted.

It's really hard, particularly right now, to get good home repair/service/contractors out for relatively small jobs. I appreciated Massey Plumbing's responsiveness and overall smart customer service.

QUALITY VALUE RESPONSIVENESS AND PUNCTUALITY WILL ALWAYS OVERRIDE CHEAP INEXPERIENCE...
LOVE THESE GUYS WHO FOR THE MOST PART HAVE HAD TO COME OUT FOR MY EMERGENCIES ON SUNDAYS...IN THE SNOW ...AND ON NEW YEARS DAY...NOTHING AT MY HOUSE HAPPENS ON A WEEK DAY...IM BLESSED TO HAVE FOUND JOHN YEARS AGO

Replaced a part but didn't fix the problem. Said he'd come back but didn't. Stood me up twice.

Damion and crew came out super fast to fix our sewer line break and they knocked it out super fast. That includes pulling down the fence (which was in the way) digging out the needed space, cutting and replacing the pipe, and putting it all back. VERY IMPRESSIVE. Not only that they were super nice, very professional and did the work for HALF of what Roto Rooter quoted us. I cannot say enough nice things about these folks. If you are looking for A+ service and great people to support, these are the plumbers to call.

Had a simple repair to replace a shower handle cartridge. $40 part and about 30 minutes of labor. Osbourne wanted to charge me $400 and when I said that was too much the technician said, well how much do you want to pay. What kind of business practice is this? Overpriced and then haggle to get whatever you can from me? Avoid at all costs.

I called Price Brothers to get a model number for my home shower valve. Jessica was professional, communicated so well and showed great patience while searching for my plumbing parts. In the end, I realized I had given her the wrong information about my account. But she remained helpful and patient. Jessica is a winner and asset to Price Brothers.

Solid company through and through

I have used many plumbers in the past and I can’t say how happy I was that we used this service. Rick did not only help us, but he saved us a lot of time and money. I highly recommend Rick and his company. He also happens to be a super nice guy. This is called customer service, and loyalty.

They fixed my water heater...great service and very affordable!

REALLY love this company! They are so GREAT! They did a job for us that so many other plumbers either complained about or said would take 4 hours. Cannot say enough great things about them!!

I call for estimate on my kitchen pipes replacement and trip cost. I was told the cost $250.00. I am still looking.

I had a small leak in the supply line to the water heater. A well-known local plumbing company quoted over $1000 for repair or $4000 for replacement. Burl's came out on-time and replaced the supply line for $200. They were professional and efficient. Thank you!

I have used Travis Crawford for my heating/cooling system maintenance for the last few years (x2/year maintenance.) The techs (Dillion, Chris, Josh, Joey) are always on time and so great to work with. I have referred TC to several clients and they are always pleased as well!