Best Gas Line Installation in Charlotte NC

Paul Glover and the entire team at Queen City helped prevent a catastrophic gas explosion due to a major gas leak at our restaurant, which was built back in the 60s. Very thankful for their work, responsiveness, and professionalism. I must’ve called 15 different companies before I found someone who could actually do the job in a timely manner. They kept me up to date on the progress of the work and did a very thorough job detecting other areas that were leaking. They even came out to help us with the inspection and it’s something not many companies will do. We really appreciated that level of service esp since the owners don’t speak much English. If you ever need any work done, Queen City is the best choice around and we highly recommend them.

The visit from Benjamin Franklin Plumbing went very well. Alex called before he came. He arrived early about 8:30 am and I was relieved he got here early since I was on standby appointment. He did the diagnostic inspection and determined my problem was not a plumbing problem, but was related to my dryer vent. He referred me to a vent cleaning company and he stayed while I called them to back me up if needed . He also called Restoration One for me so I could get same day service from them. He was courteous, thorough and excellent. Well done, Alex.

Fantastic service and quality work. Transparent pricing and honest communication.

Damion was beyond helpful on the phone, and made a few suggestions we should try at home. They were able to quote pricing over the phone, when other companies refused to discuss costs. Once the crew was at our home, they were efficient and found that we had a root clogging our mainline. They were able to get our plumbing working again but scheduled a time that was convenient for us so they could come back and dig up the front yard and replace our pipes. Their pricing was better than any other company and they were fast. I often say, you get what you pay for, but with Charlotte Plumbing you receive excellent work at affordable prices. I can't compliment this company enough and will use them in the future for any plumbing needs.

Excellent service from start to finish. Chris came out and gave an honest assessment. Ryan and Michael came the next day for an install and were kind, courteous, and professional. The work was excellent. David in the office was responsive and timely. Great team!

Joe Mitchell was great. I highly recommend option one plumbing as your plumber charlotte nc

AAA was responsive. Shannon did a great job.

UPDATE: After getting a personal call from the GM (Cody) and having a lengthy discussion, I'm upgrading my review from 2 stars to 4. The reason is his level of customer service. Because he stands so strongly behind his team and values his repeat customers, I can only appreciate the time he took to call and listen to my side of the issue and let me know the changes he's implemented, so a customer can get the service they request regardless to outcome of the issue at hand.

There was some confusion in the background and the techs thought I'd be happy that they didn't waste my money on a job that wasn't going to fix the problem. They didn't realize that I understood this wasn't a fix. I was requesting maintenance to keep my problem at bay until I can afford the fix.

We've scheduled a new maintenance request and I look forward to more business in the future. Thank you Rapid Rooter.
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As a repeat customer I'm HIGHLY disappointed in the my latest nonservice request. I say non because they never did the job I scheduled. Once every few years I schedule a main line clean out from the main pipe to the street.

This year I'm not sure what was different (maybe staff changes) but when I scheduled the maintenance the woman on the line seemed a bit perplexed about my request but did schedule the work. The problem was Chris tried to diagnose my issue instead of providing the service I scheduled. He kept trying to sell me the camera down the drain (which I would have paid for in addition to the clean out) and never did the work.

I've been in this house for 14years I know the issues, which is why I scheduled a maintenance clean out to keep my issue from becoming a problem until I get the thousands of dollars to fix it. After Chris diagnosed it and refused to do the clean out (which they've done over the past 12 years) they sent Rick out to give me the estimate on other work. However when I asked yet again if he'd do the clean out, he said they'd call Chris back out. But Chris never returned the woman on the phone says, We'll see if we can do that (meaning the clean out). My response was if you look at my records you'll see that you've done this before so why wouldn't you do it now?

I have full time job and need permission to work from home. Waiting on 2 sets of crews to come out is a bit ridiculous (especially since i raced to work when Chris left, then got a call from RR saying a new crew was coming shortly) so I raced back home to receive no service at all and WASTING a work from home privilege.

Now I have to find another company to service me and ask again to work from home. This doesn't make any sense to me. If the professionals think my maintenance clean out is a waste of time for them, they should consider the fact that it's a service I've bee paying for, for years. If only to humor the customer, it should have been done as no harm can come from it. The just lost my money.

Brett and his team are great. Very knowledgeable and very responsive, they work quickly and efficiently. Brett always finds the time to explain what they're doing and how things work. All Hours installed a tankless water heater at our house, which required some additional piping, and we're very happy with the quality of work.

Sunday evening realized kitchen and bar sinks were having major draining issues. Submitted request via email. They called me first thing Monday morning and juggled their schedule to accommodate us. The tech, Dustin was great as was his colleague that also was there. Both followed Covid procedures. The owner was extremely helpful on the phone to help us too. Had a follow up visit the next morning and all went smoothly. Very dependable, prompt and quick to help us when we were having plumbing issues. I highly recommend this company. Good people.

I hired CMP for my bathroom remodel. I was very happy with my decision. The job was done in a good time frame, price was reasonable and customer service - excellent! I would recommend CPM 100%!

Excellent

James was very professional and timely. He took care of our entire list efficiently and so neatly. Totally will use this company again. James is awesome.

John did an excellent job replacing the water cut off valve and supply line on my toilet.I wanted to get my repairs done today and he was able to fit me in after finishing his current job. He texted to let me know when he would arrive. John is very kind and friendly. He was easy to talk with and respectful of my house. He did a great job explaining what needed to be done,letting me know it should take and keeping it affordable. I greatly appreciated his help today. I would highly recommend him to others as well as my using him again.
Sandy Heisey

Reed has done a terrible job! Very sneaky, unethical and worse, a messy fella! We had to hire someone else to fix his mess!

Reggie was right on time and very helpful. Thank you!

Two weeks ago I learned about MKB Plumbing, Chuck Austin came to do a job for one of my clients, and then two other clients needed repairs on their inspection list. They were prompt, honest and priced fairly and I have never found a Plumbing Company so responsible and honest that I could call and have work done in a few days. My clients and I thank you. Sharon Finch, Realtor, Keller Williams Realty - Ballantyne Area. So Happy.

Will O. did an excellent job for us. Unfortunately for us, this is the second time we've used E.R. Plumbing. They were separate leak issues. Very professional. I would use them again.

Technician was very professional and knowledgeable. He communicated well with us explaining what he was doing.

The gentlemen were professional, reliable, and completed the job to my expectations. The water heater installation only took a few hours.