Best Drain Cam in San Jose CA

We used Marti's Plumbing Service for an emergency water heater change-out in June, 2021. We also asked that they apply for a building permit on our behalf, and Marti's agreed.

The technician sent by Marti's did not install all of the necessary parts for the water heater. He also cut the line between the water heater and the washer and caused a leak. Only after multiple conversations did Marti's compensate us for the amount that we had paid to repair the leak.

Marti's also refused to apply for a building permit after their initial promise, so I applied for a water heater change-out permit on my own. I received the following list of corrections from the City of Cupertino's building inspector. I called Marti's many times to bring the water heater up to code, because they provide a one-year warranty with their services, but it was very difficult to reach them to schedule a follow-up visit.

City of Cupertino's List of Required Corrections:

1. Single wall vent connector for water heater requires 6 min clearance to combustibles ( Sheetrock ) and single wall connector not approved for penetrating rated assembly.
2. Provide access to vent flue to verify B-vent or install new for water heater flue.
3. Provide insulation on first 5'ft of water lines at water heater
4. T&P piping at termination to not be threaded and to terminate 6-24 off garage floor or pipe to exterior and maintain same termination clearance off ground surface
5. Water heater to be fully blocked and braced
6. Water heater bracing at lower brace to be located within bottom 1/3 and 4 above control valve
7. Tighten water heater bracing
8. Provide water bond hot to cold and to gas line.
9. Provide approved expansion tank brace and install per manufactures installation instructions
10. Provide sediment trap on gas line after the valve and before the flex

Local Rooter and Plumbing was responsive and friendly. Andy (plumber) was a professional and did an excellent job repairing my pipe leak. He was a friendly and a pleaure to work with. He also took the initiative to buy kitty litter to spread around my crawl space to obsorb the moisture from the leaking pipe. Will call them again for my plumbing needs.

I have worked with Bueno Plumbing on various repairs - they have always been responsive, professional, and exceptionally nice.

Plumbing work can be costly (and this company is reasonable IMHO), you might as well get a top notch/reputable company to do the work!

Note: I have a BS in Civil Engineering and have done a LOT of my own home repairs over the years - I just don't do plumbing (but I do understand it).

Work Details: I originally called Bueno Plumbing to remove a failed cross-over valve at my hot-water heater (an uncommonly used valve that effectively acts as a anti-scald valve for the entire house - it had failed wide open in the cold position and was preventing hot water from getting to the rest of the house). This work was done professionally and for a reasonable price (and completely resolved the hot water issue).

Unfortunately removing that valve exposed a water-hammer issue with the copper piping in our home (it was repiped 20+ years ago and in hind-sight the valve had been gradually failing over the last 10+ years we have been in the house since we have now been able to greatly reduce the temperature on the hotwater heater). Thus began a cycle of trouble-shooting the water-hammer problem (which was not easily reproducible but would often wake me in the middle of the night). Note: The business owner said it was probably an unsecured pipe to begin with, but it would likely require opening walls up which could be costly. A number of repairs (to include opertunistic repares) were done without opening the walls. Most of this work needed to be done and there isn't anything that I would undo. All of this eliminated the loud water-hammer, but we still had an occassional soft knocking/vibrating noise in the pipes a couple of times a day, but now the location seemed to be fairly obvious. Today they showed up (the morning after I called them), looked into the area I believed to be the source of the problem and strapped the suspected pipes (pipes could easily be moved by hand and get a knock) - and to top it off, this visit was complimentary (pipes were behind a small access panel - plumber was agile enough to reach where I could not and do the work). So, add generous to the list of positive attributes for this business.

They were quick and easy to work with. Our shower had unfortunately broke and the water kept running. They were able to quickily send someone out to fix it. Everyone at the desk, such as Nancy and Robert were so lind and helpful, to the technician Humberto. He was able to quickly, safely, and professionally fix our shower.

They were prompt in coming out. I got multiple quotes because replacing the main line is such a large expense and their quote was very competitive and I opted to go with them because of the trenchless repair.
Overall very happy with the service.

I called on a Friday at 4pm and Brian was on his way home. He chose to stop and help me out with a free estimate for a water softener system fix and a water shutoff valve even when he was supposed to be off work. He was courteous, nice, and did not hesitate to offer genuine advice and explanations. Would highly recommend Brian and the company, very quick to respond and kind.

Genmor Plumbing San Jose is not only a plumber but also offers a wide range of plumbing services.

Fantastic service fast response and very Courteous and professional

My mom recommended 15$ Sewer & Drain and they did NOT disappoint!!! Escamilla was AWESOME!!!! He was quick, personable, and professional!!!! Thank You for getting our sink up and running!!!! Also the office staff was easy to talk to, personable and professional!!! If you don’t go with 15$ Sewer & Drain you are missing out!!!! P.S I’m not a paid advertisement. I’m a working mom!!

Had a plumbing emergency where an automated faucet would not turn off. I had called in the evening and they were able to send somebody out to get the problem resolved. Great service and a very friendly technician! Will definitely use them again.

Excellent Service.
Needed the water heater replace.
The technicians name was Arnold. He was on time, very professional and informative. Before long the work was done and he left the place clean and tidy. Will call here again if I need more work done.

Giovani and team are very competent and easy to work with. He takes the time to explain the options and has always provided good rates. I've worked with them several times and strongly recommend them.

Excellent service! They found the real problem, which saved us time and money!

They provided us with honest and friendly service from start to finish. The lady on the phone was nice and professional and scheduled me with a quick appointment. My guys were very professional and got the job done and even fixed another minor issue (floater chain) with no charge.

Our hot water stopped working and I contacted Wilver, who I have used many times in the past. He assessed the problem promptly and recognized that the water heater had failed. He gave us a very good price and was able to make time for us to get a new water heater up and running again very quickly. He did a great job and we were very grateful for his attentive service.

I'm an engineer. I appreciate attention to detail. SWAGS/Daniel and apprentice killed
it. Top men. my hot water cylinder replacement. 11/10 tops

Working with this plumber was a pleasure - not only did they repair my pipe leak quickly and professionally, but also went above and beyond by bringing kitty litter to absorb the moisture. I'm sure that any future plumbing issues will be resolved just as seamlessly!

One day, we woke up with no hot water and flood in the garage. I called Marlon, as he helped us few months ago with the clogged pipe. I apologized, as it was early in the morning :) - he was quick, responsive, said no need to apologize and requested me to send him photos of my water heater. Water was leaking around the perimeter. He advised to turn off water for the heater until he comes. As soon as he finished his prior appointment - he came to our house, ran diagnostics (as we suspected, water heater broke) and recommended to replace the heater. We chose tankless version (thanks, Marlon, for recommending it); he and his helper Tony came the next day and took care of the installation, re-piping to outside of the house with copper pipes (we chose outside heater placement), testing everything out and - we had our hot water again! Now, with tankless heater, we never run out of hot water with our 3-bath house :) Overall, Marlon has been super-responsive, professional, honest, great in communication and walking us through the pricing and maintenance options for various heater models; he is also an optimistic and pleasant person to talk to :) I would highly recommend him and his service for any plumbing needs you may have.

Mario and his team were efficient and professional. They had to come back to do a 2nd snaking, and I was afraid they would charge me twice. But they only charged once despite having to bring a team of 3 plumbers back to get under 2 crawl spaces to find the root-cause of the backup.

They've got modernized systems like automated texts letting me know who was on the way and airdropping pictures underneath the crawl space.

Professional, experienced, presented alternatives.