SERVICES

Drain cleaning, Faucet installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Pool plumbing repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump repair, Toilet repair, Water heater installation, Water heater repair, Bathtubs, Boilers, Camera Inspections, Clogged Drains, Commercial Plumbing Services, Drain Clearing, Drain Installation, Emergency Plumbing Services, Faucets, Garbage Disposals, Gas Lines, General Plumbing, Heating & Air Conditioning, Home Remodeling, House Repairing, Hydrojetting, Leak Detection, Leak Repair, New Fixtures, Outdoor Plumbing Services, Pipes And Sewers, Piping & Repiping, Plumbing Installation And Repair, Pool Leaks, Pumps, Residential And Commercial, Residential Plumbing, Sinks, Slab Leaks, Snaking, Tankless Water Heaters, Toilets, Tubs And Showers, Unclogging, Water Conditioning, Water Heater Installation, Water Lines, Water Treatment,

Reviews

Terry Dzambik

10 months ago

I had a leak coming from my garage. A plumber came right away. He explained the problem, issued a quote and scheduled the date to come back and fix it. Parts needed to be ordered. They came back promptly fixed the leak and installed the new parts. Their knowledge and expertise saved me a lot money. The plumbers are professional friendly and completed the work quickly. Very happy with their work.

Peter Carcione

4 years ago

If a wonderful plumbing experience is a thing, this is it. Professional and courteous. I felt that the problem was diagnosed quickly and a fair price quoted - directly from their laminated pricing sheet. Hector had all the right tools and the experience to think creatively when older clean-outs would not open. He took the time to make sure it was done right and I am very happy with the service. I would not hesitate to use Benjamin Franklin again - they will be my first call.

Hugh Wilkins

5 years ago

Hector came for our annual inspection of our water heater, as part of our membership terms. He found that our water pressure was dangerously high. A pressure valve was not longer working. He also found a section of pipe was sagging and leaking, under the house. He returned the following day and replaced the valve and the 10 foot section of pipe. He found another valve with a similar issue and replaced it at no cost. Hector and his partner were knowledgeable, efficient and professional. They did a tremendous job!

Linda matullo

4 years ago

I've used all 3 companies and have been extremely satisfied. Ben Franklin plumbing installed new toilet yesterday. Javier was great....very professional and courteous. I will definitely request him in the future.

Glad I'm a customer of this group of contractors.

Scott Deatrick

4 years ago

Ben Franklin Plumbing has been out several times this year for various jobs. They have proved timely, reliable and experienced. Their plumbers are pleasant and patient , do a thorough inspection, and explain what needs to be done and why. Their work and materials are good, and they clean up afterwards. They may be more costly than other companies, but so far they have done quality work at our home. I am satisfied as plumbing has to last years, so it is worth the investment and peace of mind.

Bill Kramer

4 years ago

Hector the technician was nice and communicative but they promised to come out the same day and then a few hours later called to say they could not come till the next day. By then i had stopped calling other plumbers expecting to have my problem fixed that day. i asked for a manager to call me back and they said they would within 48 hours. Nobody did. Next day they fixed it and i told them i wanted to speak with a manager and again, nobody called. The same issue with the same piece of equipment happened the next day after they fixed it and i called them and they could not send somebody to fix it until the next day. Again, i asked to speak with a manager and nobody has called back.

Tracy Pierce

4 years ago

They were on time and very polite but charge a lot to just come look at a problem. I felt cornered into a over priced work order for a water heater. I did find someone else to replace my water heater in the same amount of time it was going to take them to do it. By going with another company, using the same product, to replace my water heater I saved $2000. I lost my $165 to Ben Franklin just for looking at the problem I will not ever use them again.

Tom Driscoll

5 years ago

Expect to Wait All Day
They give you a 4 hour window, but the supervisor shows up. The worker comes later in the day. The supervisor is trying to sell you a new water heater, when you just have a broken pipe. Why does it cost $1400 when the worker only make $10 per hour? Thr pipe did get fixed, tho.
Update: pipe repair failed a day later. More hours without water.

Daniel Brown

11 months ago

They are crooks. They changed out a water heater and didn't even install it with a pan. They ruined the wall in my bathroom they didn't bother to get a permit for the work and charged me a $1000 more than what they should have. Crooks.

George Richmond

4 years ago

The response was prompt. The service man was competent and helpful. The job was completed successfully. My only negative reaction was that I thought the price was high--above the average prices quoted on Home Advisor.

Bill Kwok

4 years ago

Mr Efen Sanchez was my tech or plumber second time around. He’s knowledgeable, he’s patient and organized. He’s straight forward and will provide options. The important quality about Efen, he’ freakin FOCUS!!! To sum it up, I was in good hands.
Best Regards,
Bill Kwok, SF, CA.

William Jennings

5 years ago

Service was GREAT! Chris worked diligently in extreme heat to accomplish a difficult job to my complete satisfaction. I will use Benjamin Franklin Plumbing Services for all my future needs.

ccccc dylan

4 years ago

Eagar was very professional. He came on time, identified the work process and what to expect and then went about making the repairs. Brian accompanied eagar in a hook up operation. All went smoothly

Joe Ferrari Big Band

4 years ago

Very pleased with friendly and knowledgable service from Danny Tehrani and office staff. Everything was completed with great efficiency, and I'm happily enjoying the upgrades in my kitchen and bathrooms.

Tracey Griffin

5 years ago

You provided great service. The service man was punctual, professional, and did a great job repairing my sink. I highly recommend their service. Thanks.

Carla Rosenblum

4 years ago

totally pleased with work from first contact for appointment to the finished work done by Chris C...super courteous, efficient and clean...as HOA president for our condominium I collected business cards for our residents for future plumbing issues.....carla