Catherine P Lewis

a week ago

Jaime is highly skilled and professional plumber that I haven’t met before. He finished the job on time, on budget and maintained high quality throughout. He replaced multiple faucets across multiple restrooms, and a toilet fill valve, all for an affordable price. I would strongly recommend and hire Local Rooter services again for my plumbing needs!

Finley Roberts

2 weeks ago

Local Rooter Plumbing has done another wonderful job for us. This is the 4rd job they did for us. They replaced the rusted water pipes that are connected to the house and sprinklers. We are very satisfied with their job. They are professional and efficient. We will definitely hire them again if there is a need.

Lucy Rose

2 weeks ago

We had a problem with our water heater pilot light staying lit. Called Local Rooter in the morning and they came out within the scheduled window. Duey, the plumber, checked our water heater and diagnosed that it had a leak and also was not installed properly or up to code. They quoted me a price that was hundreds of dollars less than other companies I had called. They professionally installed a new water heater in the next day They are super courteous and very professional. I would highly recommend them for any water heater issues you may have!

Anz Fly

3 weeks ago

Excellent value, excellent work. This is a quality local plumbing company that we highly recommend. Their quote was reasonable and did a great job. They installed new pipes and a tankless water. Duey was knowledgeable and responsive. It feels good to know a reliable plumber.

Karen Wilson

2 weeks ago

We had problems with getting hot water consistently in our rental property. I read many reviews on Yelp and Google, then decided to go with Local Rooter. Duey came by promptly and checked the water heater. He found that the issue was not from the water heater and said that we needed to replace the cartridges from our shower. We got a reasonable quote and agreed to do it. He was knowledgeable and quickly diagnosed the problem. He replaced 2 broken cartridges. We're so glad we've hired Local Rooter Plumbing.

Cheakina Davenport

2 months ago

Leaving this review for Jaime. He was a professional plumber. This is the second time I called Local Rooter and I was satisfied with their services. Last time we had a clogged line and Jaime initially came on a weekend, fixing it faster than I thought. After several months, we needed to replace a water heater and call Local Rooter again. Duey picked up my phone immediately. He asked me to send a picture of the old water heater to see the location and send me a quote. The price was affordable, so I set up an appointment the next following day. Jaime and Jorge came on time and installed a new water heater. They also took away the old one and cleaned up thoroughly.

Sonja Johansson

3 weeks ago

We decided to go for Local Rooter and Plumbing company as they quoted us with a reasonable price for faucet and valve replacement. After calling them, they send Jaime to give a quote. He's very professional and able to answer all my questions. He also cleaned up the place after finishing the job. Great communication and responsiveness!

Miley Gill

3 weeks ago

My first experience with both Duey and Jaime from Local Rooter were great! They were very polite, professional and responsive. They came to my house promptly, found the leak under my house in 10 minutes, and had it repaired in 30 min. The price was reasonable. I will call them again with the next issue!

Ralph Wright

a month ago

Excellent service! I called Local Rooter to change the toilet in my main bathroom. Got a quote from Duey and I started searching and buying a new toilet. After the new toilet was delivered, I called them back. Jaime was assigned and showed up on time. He is kind and communicates well. Get the job done quickly and professionally. Definitely recommend.

Matthew Francis

a month ago

Duey installed my whole house water filter and softener. He was friendly, professional, punctual, and communicated well. His workmanship was excellent, and the price was very reasonable compared to other places I called. I will definitely use them again!.

Alisha Davies

3 weeks ago

It was great to work with Local Rooter. They showed up within the 2-hour window we were given and were ready to work. Our clogged pipe could not be cleaned for several attempts, but we were not charged for the visit. They provided a video inspection to see what caused the blockage inside the pipe. It was heavy tree root, and the clogged pipes needed to be replaced. They were able to get started the next day, which was a Saturday and finished with clean up on Sunday. Everyone we worked with was very professional, pleasant, and helpful. Highly recommend Local Rooter for everyone.

Oliver L Brown

a month ago

I had a great experience with Local Rooter's plumbing services! My kitchen sink was clogged seriously on Sunday, and Local Rooter was the only company that responded promptly in the morning. Duey helped diagnose the problem and informed me that two guys would need to use a pressure tool to fix it the next day. On Monday, Jorge and Jaime arrived on time and quickly resolved the issue within 2 hours. I highly recommend Local Rooter for any plumbing needs! .

Vincent K Hagen

a month ago

I moved into an apartment and found that the tub in our master bathroom was clogged and took hours to drain. I contacted the local router late at night and they arranged to arrive the next day between 9-10am. Jaime came to our rescue and was totally professional and explained everything he was doing as our previous plumbers didn't talk to us. Even the tub was thoroughly cleaned when he was done. I would definitely call the local router. Overall great service.

Inger Bengtsson

2 weeks ago

I was referred to Local Rooter from my electrician, and Duey promptly responded to my call for a quote to replace my water heater. He and his team were professional and did an outstanding job. They professionally installed the new unit and hauled away the old one. They also checked the working site thoroughly again before leaving to make sure everything was fine and worked properly. I couldn't have been happier!!

Marcus Macdonald

a month ago

Our sewer lines are completely clogged by tree roots and Duey comes within a few hours after call. They first unclog the sewer line so we could use the toilet. After watch the video inside sewer line, the blockage was serious, so we decided to replace all cast iron pipes which are installed back in 1960. The service is very professional and efficient. Within 3 days, we have all old pips replaced, one 2-way clean out installed for future maintenance, very satisfied that we hired Local Rooter for the job.

Maddison Porter

2 weeks ago

Our 40-gallon water heater burst. Call Local Rooter and they were quick to respond. Their quote was reasonable compared with other quotes I got. They were professional, worked on time and were responsive to all my questions. Even when I change my mind to upgrade to the larger water heater. They quickly responded and exchanged the water heater. Thanks again guys

Nigel Brownyng

a month ago

Team did an outstanding job. They replace all of my copper pipes and ensure stable pressure in every fixture in my house. They also installed a condenser pipe for the external tankless water heater and removed the old pipes. Duey was responsive and answered all of my questions. The job was completed within 2 days. I highly recommend Local Rooter and will contact them again regarding future plumbing issues.

Mary M Poling

a week ago

My toilet was clogged up and the usual plumber I use was not available in the late evening, so I called Local Rooter because they offered emergency services. Duey picked up the phone and said he could come in next hour. When he saw the issue, he immediately had the solution and fixed it quickly in 20 minutes. Five stars for their professional service.

Marlene Brewer

2 weeks ago

I hired Local Rooter to conduct an analysis since the water bill had increased more than twice as much as in previous months. They promptly discovered some water leaks beneath the ground and advised replacing the pipes because they were too old. They supplied me a video depicting the leak's position along with information about the parts that would need to be fixed and the materials they would employ. The plumber, Duey, was knowledgable and accommodating. He and his group completed the project in one day. A reasonable price and professional service.

Kerstin Olsson

3 weeks ago

It was extremely easy to schedule with Local Rooter. Jaime was dispatched to my site and he arrived earlier than expected but he called me to confirm if he could come at that time. My house had a terrible smelling after remodeling, but I could not find out what it come from. Jaime walked through the house and checked out the plumbing system.
After looking under the house, Jaime concluded that the cause was likely due to a missing p-trap behind the washer. He gave me the quote and did a great job after agreeing with the cost. I was pleased when the smell disappeared completely.

Leona Daniels

2 weeks ago

Local Rooter Plumbing has done another wonderful job for us. This is the 4rd job they did for us. They replaced the rusted water pipes that are connected to the house and sprinklers. We are very satisfied with their job. They are professional and efficient. We will definitely hire them again if there is a need.

Myles Richardson

a month ago

I need to replace a three bathrooms' drainage system inside the house. I called several plumbing companies and decided to go with Local Rooter because they are responsive, professional and offered competitive price. They replaced all drainage pipes under the house and haul away all old pipes/ trash away. They also provided 10 years warranty on both parts and labor. Duey and his team did a great job. Really appreciate the quick and efficient service.

Matthew Poole

a month ago

My hot water had gone out and the water heater had a leak on a Saturday morning. Searching plumbing service on weekend and found Local Rooter. The company assisted Duey to check my problems and give a free quote. He showed up on time, very responsive and professional. The price he proposed was affordable. He finished his job quickly. Highly recommended Local Rooter to everyone.

Lewis N Humphreys

a month ago

Local Rooter is professional. I requested a quote from their website. After that, Duey called back and asked me to send the pictures of the old water heater to let him know the location that was easy or hard to replace a new one. Got a quote after several minutes. Duey and Jaime showed up the following day to replace the new water heater and haul away the old one. Good communication and affordable price. .

Albert Reynolds

a month ago

I need to convert my garage to ADU. My friend recommended Local Rooter due to the professional services they provided. Duey came by my home to check the site and sent me a quote the day after. He also explained every task they would do in the project. He communicated very well and did excellent job. Great service overall.

Dantrell Morgan

2 months ago

The pipes were broken at night, and I needed to fix it immediately. Found Local Rooter on Google and described the situation. Duey came by after 30 minutes. He locked the water line to avoid the water leaks and located the broken part. Because he couldn’t buy parts at night, he said he would come back the following day to replace the pipe. He came back early next morning with new pipes and replaced the broken pipes quicky. I'll definitely contact Local Rooter next time I need plumbing work done.

Chelsea Owen

2 weeks ago

Our old water heater busted late one evening, so the next day around 8:00am we submitted a request for quote on their website. Duey called us about 20 minutes later and said they could come out between 10:00am - 12:00pm. Duey and his associate arrived at about 9:50 am. We knew that we would need a new water heater, but the shutoff valve and some piping also needed replacing. By 11:00am, our new water heater was installed with new piping and new shutoff valve. Local Rooter was very efficient, and did a great job. Glad we went with them.

Mohammad N Stephens

a month ago

Local Rooter was professional and provided a reasonable quote. I had a clog in the main sewer pipe going out from the house to the street via the clean-out in the driveway. Duey came by on time. He brought out his pro industrial equipment and explained what he was doing and the expected problem and solutions. Much appreciated for their service once again! Very Quick, on time and friendly.

Eddie S Boaz

a month ago

I just bought a house and need to remodel the master bathroom. After calling Local Rooter, Duey came in in the afternoon to check the site and send me a quote in the evening. We decided to hire Local Rooter after approaching two more plumbers. Duey offered a fair price and was very responsive to all of my concerns. Duey clearly explains how to handle the job and what materials he will use. The job was completed on time and I am satisfied with their professional service.

A'lamar Chapman

2 months ago

I had a leak on water heater. Found Local Rooter on Google and read many good reviews. I decided to call them. Duey picked the phone and set up an appointment to replace the new one. Jaime showed up on time and do the job quickly. I was satisfied with their service and definitely call them again.

Frank C Sharp

a month ago

Contact your local Rooter to replace your 40 gallon water heater. Prices are more reasonable than other plumbers I have called. Duey arranged two plumbers the next day. How professional they are! Show up on time and get the job done quickly. They also took away my leaking water heater and cleaned up the workplace. Highly recommended.

Michael A Lucas

a month ago

I strongly recommend Local Rooter. Professional service and good communication. Jaime arrived on time and installed the softener as I requested. Get the job done fast at an affordable price.

Karver Gardner

2 months ago

Affordable price for drain cleaning. Call Local Rooter at 10am and they send Duey to come at 11:00am. Got quote from Duey after he took a look the problem. Quickly and professional services. Great communication .

Jennifer Bailey

2 weeks ago

Duye is great! He answered right away, and was able to schedule a weekend appointment so I didn't have to miss work. We needed to replace a water heater and had a backed up sink. Duey and his associate were able to clear the clogged sink , remove and install a new water heater within one and a half hours! He was easy to talk over the phone with and accepted texts. Would highly recommend Duey and his team at Local Rooter

Isabel Harris

3 weeks ago

Local Rooter is my favorite plumber. They've successfully fixed a leaky pipe, replaced a garbage disposal, and descaled my water heater. I've gotten a different staff member each time, but they were responsive, transparent, and effective. Will definitely be calling them next time. Thank you guys!

Waldo Risley

a month ago

My office had slow draining for a week. I need a plumbing service to check it. I got my phone back from Local Rooter after leaving a voice message. Duey arrives and uses the hydraulic nozzle to clear the blockage. Unfortunately, the pipes were severely clogged and he couldn't get it through after several attempts. He inspected the pipes with a camera and found heavy tree roots inside the pipes. He suggested we need to replace the clogged pipes. We agreed and they completed the replacement the next day. During the work, Duey gave feedback and explained in detail. The work was done professionally and we were very pleased with their service.

Maya Moore

a month ago

Duey responded quickly to my online request and send Jaime and Jorge to replace my old 40 gallon water heater to 100 gallon water heater. Great communication. Highly recommended.

Benedict Henshawe

a month ago

Extremely satisfied with Local Rooter’s service. Duey was friendly and professional. He unclogged the blockage quickly and clean up thoroughly after doing the job. Will call them again.

Shane J Kennon

a month ago

We hired Local Rooter to fix the toilet in my main bathroom the same day and the rent was called shortly after to thank me for finding such a professional, efficient and reasonably priced company. Thank you, local Rooter, for taking care of them!

Numbers M Orourke

a month ago

I wanted to install a new tub and Local Rooter did a great job. Although the tub I booked was late, Duey was in no hurry and did a great job. Affordable and professional company.

Thomas C Jeffers

a month ago

Highly recommend Local Rooter for drain cleaning. They did a wonderful job. Call at 9am and unclog the pipes within 1 hour. Duey was responsive and responsive. Outstanding plumbing service in San Jose.

Jake E Farrell

a month ago

Required emergency service on a Saturday afternoon to replace shower handles when the water would not turn off. Duey gave a 2 hour window to do the repairs and arrived 40 minutes from the time given. He finished the job in 1 hour. Professional services.

Ornell Burgess

2 months ago

Called Local Rooter at 8:00 and they sent Duey to come to my home at 9:00. He unclogged the drain quickly and I could see the professional hydro jetter in his truck. Professional services and I will call Local Rooter again. Highly recommended.

Juan S Dickey

a month ago

Great service, great prices. We had a spare sink and tub and needed someone's help right away. They scheduled us - very responsive and got the job done in no time. Duy is technically savvy and gets the job done with outstanding customer service.

Isaac Palmer

a month ago

I found the leaking on the ceiling. Call Local Rooter to check on and get a quote. Duey showed up at 3pm. He's been able to find out the leaking issue in 10 mins after he arrived. He was nice and professional.

Kyle H Singh

a month ago

I called Local Rooter and met Duey, what a guy. Professional and knowledgeable. He took the time to explain the scope of work and the materials he would be using. Never felt rush or tried to upsell things I didn't need. Duy is a sincere person who does good work. This is why I went with LR&P. Quote provided was in line with the quotes I received from other places.

Lucas L Moran

a month ago

The customer's toilet is clogged and needs to be unblocked immediately. Called Rooter Rooter and they sent Jaime to fix it. Fast and professional .

Mike Cook

10 months ago

Local Rooter and Plumbing was responsive and friendly. Andy (plumber) was a professional and did an excellent job repairing my pipe leak. He was a friendly and a pleaure to work with. He also took the initiative to buy kitty litter to spread around my crawl space to obsorb the moisture from the leaking pipe. Will call them again for my plumbing needs.

Arash G

9 months ago

I am glad I found this company a few weeks ago when the main sewage line of our house got blocked (it later turned out the main line 6 feet deep under ground was broken). They came relatively quickly and worked non-stop for a few days until the problem was solved. They also took care of the permits and the inspection with the city. Both Duey and Jaime were a pleasure to deal with.
With no hesitation at all I recommend this company to my friends and family.

Amy Brooke

2 months ago

The plumbers are very friendly and do a quality, professional job. Arrived on time as promised, even earlier.

Zheng Zhang

3 years ago

I got a problem at home that sewage-alike smell came out from AC/Furnace vent. I called my regular plumber who has no idea what happened. So I searched up Yelp and found Local Rooter & Plumbing and decided to have a try. Duy picked up the call immediately and agreed to send technician the same day. Paul showed up earlier than scheduled and he was so great! He carefully checked house and diagnosed the problem. And talked to me about why it happened. I did what he told and waiting for two days and now the odor seems gone! So appreciated!

I will ask Local Rooter & Plumber for all future plumbing work!

Don Roberts

4 years ago

If you're scanning reviews, then the bottom-line is that Local Rooter & Plumbing arrived quickly - and they did a great job getting my main sewer line open quickly.

After taking a shower, my son says, Hey Dad...the water is not draining in the shower. Oh great. I immediately checked the tub on the other side of the wall, and it had several inches of water in it, too. I responded to my son to not flush a toilet.

Initially, I called a rooter company I had used two years ago - and had liked. But, they were booked until Thursday. Since it was Tuesday, waiting was a non-starter.

I checked for another rooter service and came across Local Rooter & Plumbing. I liked seeing all of the positive Yelp reviews, so I called them. They picked up the phone and had someone to my house within about 60-90 minutes. The first guy did not have the right equipment (possibly because on the initial call I mentioned the standing water in the tub - and them possibly thinking a smaller snake was all that was needed). The service tech on-site called another service tech (Johnny) who showed up within minutes.

Within moments, Johnny knew just what to do. Instead of a tradition heavy-duty powered snake, he broke out a high-pressure water-jet set-up that made quick work of clearing-out the main sewer line.

In addition, I happen to also have a clogged-up underground corrugated hose that had been set-up to take the rain water from a downspout and deliver it to the sidewalk area. It must have gotten clogged-up by all of the particles from the roof tiles - maybe some leaves. It's been clogged for 2-3 years, and it's been a watery mess next to the porch when it rains. Johnny attacked it from both ends with the water jet, and he got it completely cleared-out. Icing on the cake!

Johnny was professional and personable the whole time. The cost was reasonable for what I asked them to do. I recommend Local Rooter & Plumbing - and I will likely call Johnny back in the future should my main sewer line (or underground downspout line) get clogged again.

Mona H.

3 years ago

We were looking to re-pipe the remainder of our house because our water heater suddenly gave out and started leaking. After contacting a few contractors and searching for a few reviews on Yelp, we called Local Rooter & Plumbing. Duy came by our house for the quote and committed to overseeing the job himself and of course with his team. He provided us with a fair estimate and committed to complete the work within a day.

They worked fast and got the job done right. Despite a minor hiccup, Duy came right back the next day and resolved it immediately. He also checked back on us after a few weeks to make sure that everything was working fine. It was great to finally get normal water pressure through all our faucets and running hot water again within a few seconds.
The working crew completed the job and cleaned up after.

I'd definitely recommend Duy if you're looking for quality work.
Thanks Duy!

Penny P.

3 years ago

This place is awesome! Our toilets stopped working at end of business on a Saturday. We called 5 24 hr plumbers - including a couple of big name guys - and NO ONE could send out a plumber!!! When we finally got to LOCAL Rooter/Plumbing on the list of 4 & 5 star places, the owner simply said 'OK - I'll send Skylar out there. Well Skylar was there within the next 30 mins - and that guy is the BOMB! He really knows what he's doing. I felt very confident having him here from the moment he drove up. Listening to him talk about plumbing, and our problem specifically, was SUCH a relief! Once he arrived and heard what was going on, he knew what it likely was, and he was right! He really did a thorough job, then thoroughly explained to us what he did. Like I said - he knew what it was before he started! He's been plumbing in the area for about 10 years (I asked), and we'll call LOCAL & request Skylar if we need to in future. Price for the weekend emergency was reasonable. It could have been a LOT more...

T V

2 years ago

We had a problem with our toilet and the person who answered was very helpful in setting up a time. Didn’t give a crazy 8 hour window like some places do. He even asked me what time worked best for me. Nam was our plumber and he called about 20 mins before arriving. He checked the sink, the shower as well as the toilet to narrow down the problem. He explained the possible issues and gave an estimate before starting the work and luckily it did not require removal of the toilet. Overall, we felt like they were very professional and good at explaining things too. Please keep up the good work!

Ariana P

3 years ago

Duy was great, he came out at 1 AM when our toilet and tub backed up and flooded the bathroom. He recommended a restoration service, which we are also happy with, to deal with the damage and kept in contact with us and them while working with us. Our clog ended up being a lot more complicated than expected, but Duy kept us up to date and let us know everything he was doing beforehand. His prices are fair and reasonable, though any plumbing problem is going to be an expensive endeavor. On top of all of that, he is very nice and personable and kept our dog happy! We are very happy and recommend him to anyone and everyone that needs plumbing done.

Jenn Griffin

3 years ago

Our water heater decided to spring a leak out of the top and was flooding our garage when we noticed it at 8:45 at night. Local Rooter and Plumbing (LRP) was the second company I called and they actually answered the call and came out within 30 minutes. Duy was professional, helpful and had extremely reasonable pricing. We will definitely be using him again when the need arises.

Susan & David Stein

5 years ago

David from Local Rooter just repaired our clogged sink. He arrived on time to our appointment and was able to repair our sink quickly. He was careful to protect my kitchen floor and cleaned up after his work was done. I would recommend David and Local Rooter to anyone with plumbing problems!

Rita Zhou

3 years ago

I would highly recommend Duy and his crew for plumbing service without any hesitation. We had emergency plumbing issue at night. We called Local Rooter and Duy came to our house as soon as he can to do the diagnosis. He quickly identified the issue and quoted reasonable price for the service. The next day morning, Luis and Duy worked so hard and fixed our plumbing issue. We’re very happy about that and will definitely call them again if we need any other plumbing service.

wesley sarte

3 years ago

My wife and I were looking to re-pipe our whole house. After contacting numerous contractors, we selected Local Rooter & Plumbing. When Duy visited our house, it was like a good friend was informing us on what
work needed to be done. Duy provided us with a very fair estimate and the length of completion was supposed to take 3-4 days.

Duy and his team are very professional and worked very fast to get the job done right. I was glad that at the end of the day, his team properly cleaned up and allowed us always one restroom to use so we can get ready for work the next day.

After the job was complete, Duy inspected the work that his crew did. He even inspected the brand new 50 gallon hot water heater that they installed. Thanks again for that Duy.

Duy is very easy to communicate and get a hold of. Anytime I had any questions, he was always there to answer my questions.

A couple days after the job was complete, I heard a strange sound after flushing our upstairs middle restroom. I contacted Duy and he dispatched 2 of his guys to check out the problem. After flushing the toilet, they were able to easily diagnose the issue. The copper pipes wasn't the problem, it was a old plastic piece in our toilets reservoir. Hoang replaced the piece in a matter of minutes. After flushing the toilet, we no longer heard that strange sound. Thanks again Hoang for quickly identifying the issue and fixing it.

Local Rooter & Plumbing will now be my go to plumber. I will be recommending them to all of my friends and family. Duy and his team are very easy to work with and know what they are doing. If you are in the market for re-piping your whole house or need a plumber, I highly vouch for Duy and his team from Local Rooter & Plumbing.

D Y

3 years ago

We had a late-night emergency at one of our commercial plazas where a main line was gushing water into our parking lot. Local Rooter and Plumbing was able to send someone down to plug it up so our tenants could have access to water again and we scheduled the repair for first thing in the morning. Made what could have been a very stressful situation into an easily managed problem. Would use them again.

Ancy D.

3 years ago

Incredible service - we are so grateful to Skyler and team. We didn't know it at the time, but we were on the brink of having a major emergency with respect to our pipes flooding the house. Local Rooter's response time was immediate (within seconds), and Skyler arrived at our house within 20 minutes. He quickly assessed the situation, identified the issue, and generously provided transparent, honest advice. He truly went above and beyond to help us navigate a complex situation, and proactively reached out to local city maintenance services to explain the issue on our behalf, driving to a quick resolution of the issue.

Many thanks to the team - we would give 6 stars out of 5 if possible. Skyler saved us; if it weren't for his fast response, expertise, and dedication, we would be in serious trouble right now. Would happily recommend this service to anyone dealing with plumbing issues.

Nandini Naik

2 years ago

Great team of professionals who replaced our sewer line with a 10 year warranty. No easy feat! They did everything from getting the permits to organising the inspection. Highly recommend them. Responsible, responsive, personal and thorough.

John Peters

6 years ago

Just had David who works for Local Rooter clean-out a blocked landscape drain. Outstanding service. He needed to be creative to figure out how to get the rooter to the right place, but he persevered and within about 30 minutes, we had a clean drain. I'd highly recommend Local Rooter and Plumbing...and, in particular, David.

MoonRule

2 months ago

Sad to see these kinds of things. If you do your research, you wouldn't support this.

Dan Stampf

4 years ago

These guys are simply amazing. Johnny was the technician that helped me and I could not ask for better service or quality. I highly recommend contacting these folks for any plumbing needs – big or small.

I specifically had Johnny come out to take a look at a shower diverter valve that I managed to totally destroy by “fixing” it myself. I broke the entire thing apart inside the wall. The communication leading up to the appointment was excellent. I was sent text messages confirming the date and time and Johnny was very punctual. He took a look and let me know that he would do his best to fix my mess, but if he could not fix it he would not charge me. That was way MORE than fair as far as I was concerned. I would have paid for his expertise and time even if my mess-up could not be quickly resolved.

Ultimately, I did damage the valve beyond quick repair and as promised he stated he was not going to charge for his time. He gave me a quote to come back and replace the entire valve which required cutting into the wall opposite my shower. He also instructed me to go and purchase a new faucet at a local store so that I had one that I liked. One week later he came back and again the communication was excellent and Johnny was right on time. He was very efficient and his workmanship was top notch. Not only did he completely replace the diverter valve, but he also installed the tub faucet and shower head. That was not at all expected and was an excellent bonus!

The price was excellent, the service and professionalism were top notch. I will be calling these guys for ALL of my future needs and referring as much as possible.

Woohyong Choi (최우형)

6 years ago

Best team I've ever worked with. Had very good equipment. First time I've seen HD video of entire sewer line from city demarc to all the way deep inside the house. Resolved the issue by eliminating two tree roots then gave a reasonable estimate for fixing the root cause along with a good recommendation on which one is worth spending money for and which one is not. No others I hired in 5 different occasions before could do it as well as this team did. Rates were reasonable, and everything completed within an hour. No pressure for up-selling. Highly recommended.

De Vu

5 years ago

Called on a Saturday and was told that someone will be at our place by 5PM. Duy actually showed up before 5.
Our problem turned out to be a broken sewer pipe instead of just a clog.
We reached an agreement on what needed to be done. People were there the next day (a little later than expected but not too bad) to work on the repair. The job was not 100% completed until for a couple of weeks but it was due to the city not being able to send out inspectors soon enough. (Thanksgiving week probably didn't help.)
Overall: good communication, easy to deal with.

suz bercier

4 years ago

Tony, Trieu, and another guy came out last year. They did a great job, did not price gauge, did not try to up sell me. I had to call them again last week because something fell into the commode and flushing was not working. A new guy came out and cleared it and off he went. I would recommend these young men to anyone looking for an honest company. Keep up the excellent work! Let me tell you, your mannerisms, respect and kindness shines bright!! Suz

Iryna Kanivets

2 years ago

The main line to our house got clogged at night. Duy answered the phone at 10pm and came to us 30 min. later. He was able to fix the problem and explained all the details and gave helpful advice in case if (when) it will happen in the future. He charged the amount he quoted over the phone even though he had to use additional equipment and extra effort to unclog the line since it was clogged over the city line). He is a lifesaver. Thank you, Duy!

Todd Barthelme

5 years ago

Awesome service! Plumbing emergency on a Sunday, came 2 hours after getting our call, diagnosed immediately and spent the afternoon fixing all the damage tree roots had done to the outside pipes. Snaked out to the road and back into the house showing the video each way. Previous companies had just done a tiny bit to unclog things for a brief period.

Bo Kim

3 years ago

We had a major emergency due to burst pipes under our house. Called and Duy was onsite that same morning. They were extremely professional, quick, honest and went above and beyond on all fronts. Will only work with them for any plumbing needs moving forward. Highly recommended.

Mabcd Yabcd

5 years ago

Sewer line clean out. Good price and Trieu ran a camera down the line to see what all the obstacles were. Roots of course. I hope to avoid the more $$ hydrojet root cutting 'operation' for a while longer, but when needed, I'll be calling Local Rooter & Plumbing again. Thanks.

Inna Kirkilevich

6 years ago

I highly recommend this business. These guys know what they are doing, very professional and responsible. I came from work and had no hot water. I contacted them after 8pm having no doubt they will call back next day so I was surprised when they called back around 9pm and offered to stop by within an hour. They came and I had hot water within half hour. Their fees are very reasonable. I am keeping their number.

Michael Winton

2 years ago

True professionals, and they had no problem coming out on a Friday night for our out of commission kitchen sink. Got the job done, wore a mask, and cleaned up afterwards. Thanks guys! Other plumbers wouldn't even answer the phone after hours.

Chintan Desai

5 years ago

Trieu showed up on time and did a great job , will definitely call them back for any plumbing issues , time is money and so really happy to see him right on time, its hard to find some one so punctual and offering great service in the plumbing business.

Barbara Caballero

5 years ago

So glad I found you....! Your staff is so Kind and Professional. Your team really knows their stuff. As a Renter, I know I can count on you and your team with in a couple of hours to help us out. I have passed the word on.
Thank You David, Trie and Kim. BC

Aimee Otterson

2 years ago

Ricky came to our house to unclog our shower drain and was very polite and efficient. I would recommend Ricky to anyone who needs plumbing services!

Chris D

a year ago

They are really professional and what I like best about their service is that they respond quickly and get the job done.

Larissa Pasut

3 years ago

We needed help quickly and they really came through for us. They came when they said they would and got the job done. Thank you!

Davina S

6 years ago

Highly recommend their service. Very professional and courteous with reasonable rates. available 24/7. Life savers!

Y. Chen

3 years ago

Staff who came to give the estimate was very helpful and patient and careful with the hardware

Douglas Schenk

3 years ago

Great service, competent, accurate quotes and friendly too. Excellent service call.

Kidsphone Play

7 years ago

100 % professional. Great people thanks Thai

Stephanie Tran

3 years ago

(Translated by Google) They came to clear a kitchen drain and did a much better job then my last plumber and also much better warranty
.they came to clean the drain and they did a great job

(Original)
They came to clear a kitchen drain and did a much better job then my last plumber and also much better warranty
.họ đã đến để làm sạch cống và họ đã làm một công việc tuyệt vời