Best Sewer System in Phoenix AZ

I rarely, if ever, write reviews, especially negative ones. After googling for who could help me service and/or remove a water softener system, I found this company and the majority of reviews were positive. My system had a constant leak which was obviously time sensitive. I called and the person who answered the phone wasn't sure if I was in their service area (which shocked me since I have a very central zip code only about 10 miles from their place of business) and put me on hold to check. There was confusion and she came back on once or twice thinking I was someone else and was just kinda rude during this. Then I was disconnected. I wasn't upset, things happen, NBD. I called back and got VM several times. Then I got someone who seemed to be the owner and she was nice and apologetic and took all my info and said she was going to have the person who answers their phones call me "right back, ASAP". This was after we talked about my issue and I had expressed concern for the time sensitivity. 35 minutes later I hadn't heard back. I called back and explained I'd been waiting for my call back and the lady just said "Oh, yeah, you. If you have an emergency you need to call someone else". I had never said it was an emergency and I then explained that it wasn't an emergency BUT it WAS time sensitive. The only way she would have known about this from the owner who I talked to and I would think that BECAUSE they THOUGHT it was an emergency, they'd call me back to tell me that info instead of making me wait when they took my info and promised to call back. Keep in mind my original call to them was at 3:30pm on a Tuesday so during regular business hours and the call back was at 4pm. She said she needed to put me back on hold but I'd be the next caller. I was disconnected again. Keep in mind, the business owner had taken my information so they had my name and PHONE NUMBER. But she never called back. I obviously scheduled my service call with another company. I don't know who monitors these reviews but I feel strongly that the owner of the company should know that whoever is answering their phones is behaving this way. Not only did they lose my business but I work full time in the real estate industry and constantly have current and past clients asking for vendor referrals for home repairs so there's a lost opportunity there too. And many also ask my opinion of certain companies if I have experience with them. Needless to say, I would be very honest about my experience if ever asked. I am very disappointed and turned off by this entire experience.

Nathan at Robin's plumbing was able to help me - he let me know my options and was honest about what I can expect - he was very quick and was able to solve my clogged shower drain. Thank you!

Nice guy! Couldn’t find anything wrong. He tried hard to help me. I would recommend this company to my family and friends.

Mike did a great job, I found a water leak today from water heater, Mike was able to get to me today and replace water heater, so happy and thankful.

The young man found our problem right away and fixed it. He was very professional and honest. We will deal with Diamondback Plumbing whenever we have a leak or a drip.

Amazing as usual! I've used them a few times in the past and they're always incredibly friendly, professional and on time! Go above and beyond to make sure i feel comfortable with the repair, explain in detail what it takes, how much it costs and answer any questions i have. This last visit i had Cole Russell come out and he was AMAZING! Thank you guys! I'll keep spreading the word! <3

My first time using Accent plumbing - I'm very impressed! Jordan was right on time, professional, obviously highly skilled and was able to replace my laundry room plumbing valves quickly and at a fair price. Highly recommend!

Great Company.. Top Notch work, I highly recommend for A/C and Plumb. Fast and reliable

They came for routine maintenance on our tankless hot water heater. Showed up on time, did a great job and didn't try to "find" something wrong to selll additional services. These guys are always honest, straightforward, professional and efficient. Would recommend them to anyone needing service, routine or emergency. Thank you!

Amazing, prompt service at a very fair price. Stefan arrived not only on time, but early and had my very leaky outside faucet fixed and everything in tip top shape in a very efficient manner. Professionalism was top notch. I highly recommend Simba Plumbing.

Contacted them on Friday to fix another company’s error on a water softener feed line. They were able to come out on Saturday, and while they were here, had them fix 3 other plumbing issues. Christian was punctual and extremely professional, and stayed to finish all of the work even though it was Saturday afternoon. Definitely recommended if you want something done right the first time!

Jonathan was a professional and took real great care of the maintenance needs we needed taken care of. Very highly recommended.

Matt was great. Very professional and friendly! Would recommend Apache. ?

Best plumber in Phoenix!

Very professional, knowledgeable, courteous and thorough. Will use them again. Highly recommended.

Thank you so much Matt, I appreciate your hard work. Thanks for coming out same day and staying late. I will make sure to use you again in the future. Great experience.

I highly recommend using this company - ask for Anthony! Very professional and took the time to explain things in detail. Upfront with pricing and dumbed things down for me to understand. I will be using this company moving forward for all of my properties. Hopefully not to often, but at least I have peace of mind knowing I will get professional help at a reasonable and honest price. Thank you again, Anthony.

Greg was awesome! So honest and super helpful. Hard to find that anymore these days. We’ll be using him exclusively going forward. ?

They installed a faucet in my daughter’s condo and did a good job. They provide 24/7 service and were prompt in coming out to do the job.

Simon is very responsive. Very professional. Great value for the quality Craftsmanship.