Best Service Repairs in Phoenix AZ

Good service colin the service technician was excellent solved the problem fairly quickly and stuck around to make sure everything was fine I will definitely give them a call for future needs

Both the office staff and the plumber were very nice. But unfortunately, after 7 hours of this company being at my studio, my plumbing issue was not taken care of. I had a plumbing emergency at one of my Airbnbs with a guest checking in that day (the ONLY toilet was backing up and leaking all over the floor). After 3 hours of roto-routing from a clean-out with no results, the plumber moved inside to roto-route from the toilet for 3 more hours with still no results. The plumber called for backup and an hour after the boss arrived I was told there was nothing they could do. There was a big tree root ball packed in grease in the drain. They said they couldn't jet it out because jetting doesn't work for tree roots. I had to pay full price (nearly $400) for the "work" that was done that day, but I was still in the same situation 7 hours later. I got another plumber to come out that same night and he jetted the root out in about 5 minutes and only charged me $160. This company cost me time and money.Update: Lowered from 2 stars down to 1 star. It is frustrating when a company leaves you in a position that you feel you need to write a negative review, but then when they respond to your review with lies, that is even more frustrating than the initial issue. I have added a picture of my invoice proving that the tech never suggested jetting the line as stated in the response. His next step he said was to give me a written estimate on sewer repairs while informing me that jetting a line does not work for tree roots and stating that if there was a plumber that had a jetter strong enough to break through tree roots, that it would burst my plumbing.I also never refused to pay. I did state that I thought full payment seemed unfair as the issue I called them to fix had not been fixed. I suggested paying the $89 diagnostic fee as it seemed that at the end of the day, they had spend 7 hours diagnosing the issue. The other plumber that came out that night and fixed the issue ran a camera before and after which was included in the $160 and guaranteed his work by saying if he couldn't clear it, I didn't have to pay him anything. That is someone who stands behind their work.

It can be really hard finding a good contractor, especially in plumbing! Today we found our life long plumber for our needs, the professionalism and honesty was great.

Horrible experience. DO NOT HIRE this company. They forgot to show up twice to my house. They charged for services they did not perform. Very unprofessional company.

We cannot say enough good things about Alex. Very rarely these days do you find gems like Alex Crocker. He’s honest, knowledgeable, has integrity, and is a highly skilled professional. We were having issues with a home inspection report and Alex came out and was able to quickly resolve the disputes by dropping a camera down the sewer line and provided us with a thorough inspection. Turned out we had a damaged sewer line, under our patio area, caused by tree roots. We schedule the pipe replacement to be done the following week. Alex and his co-worker showed up on time, completed the work as planned, and on schedule, and also provided us with an excellent referral for the concrete repair.



If you’re in the valley and need plumbing work – call Moon Valley and ask for Alex.

Amazing Team! Travis and Jordan arrived quickly and fixed my issue in a professional and knowledgeable manner. I was up an running in no time! Thank you for the exceptional service. The company even sent out a text with the technicians picture so you knew who to expect before they arrived. All the little details covered , i am very pleased with this company!

They over charged me for a toilet that did not flush properly I called them out 6 times to unclog toilet, each call service getting longer appointments, I asked custom plumbing to replace the toilet, they kept insisting nothing was wrong. So I called another company to replace the toilet for have of what custom plumbing charged me, I have had NO PROBLEMS WITH NEW TOILET.

Ben Franklin Plumbing did an excellent job, on an emergency call, and over the weekend. They were communicative and committed to getting our water heater back up and running.

Hands down some of the best techs in the valley. Cody was such a pleasure to have come out and do our services. I’ve been with you guys for years and trust no one else with my needs. Cody went way above and beyond and looked up my warranty for me which is not even with you guys to make sure everything was affordable as possible. Great info provided on optional services to keeps things running smooth in the summer. I always look forward to our check ups! Thank you guys as always!

Installed new recirculating pump.

Was able to get a next day appointment for a garbage disposal replacement. While Franz was here, he was able to fix a couple of other things that needed attention. What a pleasant experience! Quality work, friendly interaction, very satisfied customer! Recommend Highly!!!!

Horrible company who poisoned my family (manganese) because they didn't flush the system and install properly. After calling poison control, they figured out it was the water system (we had black stains in our toilets). My dog, children and myself had to get blood work done to prove this was in our system. It was terrifying. The company response? They bought a refrigerator filter for our 3 month old brand new fridge, and flushed the system that should have been done in the first place. We hired this company after their water heater broke after just one year. The did not back up the warranty claiming our pipes were old, and instead sold us a $7000 water heater and new water system they had to install. We were without water for 9 full days while they did this install, we were told it would take 2 days max. During the install, they knocked one of my garage storage nearly trapping my husband, and breaking our entire commercial snack bar equipment, as well as smashing an antique doll house passed down from my family. Taking zero accountability. My kids had to live at my parents while this work was being done, we had no compensation for the hotels we had to stay in for showers, restrooms and cooking. We received NO money off of the $7000 purchase price, and the horror continued for weeks after we were diagnosed with this poisoning. It gets worse.....3 months after this installation, the shotty work caused a leak in our garage. the company sent a restoration company to cut out our drywall, and it has now been 3 weeks an our water is disconnected, no dry wall replaced, and no communication in when this will be repaired. Oh, and still no refund or reimbursement for this nightmare.

Fernando and Andrew provided quality and efficient service, for future reference I recommend them

Mike is charming and does good work. Fun guy.

Was able to come late and fix a leak. Had it done within an hour. Great service. Very professional!!

Always on time, explaining the cause of the problem and how to fix it.

They quickly identified the problem we were having, gave us a great price and were very professional. Once job was approved they got us on their schedule and came out and took care of the problem right away without trying to sale us unnecessary additional work like others tried to do. We will be calling on Peerless Plumbing if any future needs arise.

If you need a plumber and want a honest plumber a guy who takes pride in his work a plumber who is organized and professional call smiley plumbing.

My technician showed up promptly at the time quoted over the phone, no waiting around for 2-4 hours. He was clean, knowledgeable, friendly, and the price was a 1/3 of what I was quoted from the billboard and tv advertisement plumbing companies. Highly recommend and will use for all future plumbing needs.

My wife said the sink was running slower and slower. KC drove from Gold Canyon to Central Phoenix to test my pipe flow for about 10 minutes only to tell me and show me there was nothing wrong. When I asked what I owed he said he had done nothing and couldn't charge me. What an amazing plumber!