Best New Systems in Phoenix AZ

called for water softner repair was unable to fix it but would still use for other plumbing issues in the future.

We've used Belsito Plumbing at our last two homes with very positive experiences. … More

We have had 3 staff come out to our office - Jerry, Anthony, and Kenny. They all were very professional and nice. Moon Valley Plumbing has been very responsive to our requests. I would recommend their services!

Anthony helped us out fixing an outdoor leak. Very professional, highly recommend!

Stefon arrived within an hour after my home started to flood. Busted water line in the attic was the end result. Simba plumbing was affordable and with their experience I know the job was done right. Thank you simba for turning my nightmare around and not gouging my pockets in the process.

Very happy with the service. Called this morning and they came today at noon. The plumber Shade was very professional and efficient. He left no mess behind.

We had 2 Plumbing Technicians, Isiaac and Lucas. They were professional, knowledgeable and quickly formulated plan to diagnose and repair a slab leak. I highly recommend this team and Parker & Sons for any major plumbing repair. They also installed a new water heater flawlessly.

My water heater stopped working. Troy came out , showed me the issue and took pictures. Definitely needed to be replaced. Water heater was still covered under manufacturer warranty in which Troy handled everything with them. Water heater was installed with perfection... Dispatch made sure all communication was prompt as well. Highly recommend

Our garbage disposal installation was professional and well done. The technician was very pleasant and helpful. He suggested a solution to an ongoing sink drain problem which we will have done.

We highly recommend! Technician who came out to fix our plumbing was so professional, communicated in detail, and resolved all our plumbing issues like a boss! I'm so thankfull I did my research on this company. Everyone from customer service to dispatch was amazing! They respond so quickly!

Textbook bait-and-switch



Long story but here it goes:



I hired Quail Plumbing to install a gas line for a new cooking top. The plumber came to take a look and quote the job. It was already suspicious that the plumber was in a van marked Scottsdale Plumbing. He looked at the location where the line needed to be installed and give me a quote (8 hours of work).



I scheduled for the work to be done one week later. This is where the problems started.



The plumber came and immediately started complaining that he didn't have his van and his equipment, that he would have to go to the store to buy a level, etc.

Next he started complaining that the drywall wasn't removed. During his visit a week earlier he didn't mention anything about this.

Next he started complaining about the connections to the water heater (which hadn't changed from the week before, when he quoted the job)

So all in all, before he even started he spent about 20 minutes complaining about the job.



I ended up having to lend him my level so he could get started.



Next he took out the water heater and started ripping out the drywall. He came and got me and started complaining again how this was going to be a lot of work. He got all upset of how the copper and gas lines were sitting in the wall, how he would have to drill through studs (like he didn't know this already before). Apparently the gas line went to the attic and he couldn't see where it went. To make a long story short he asked me how he had to do his job. He also told me I would have to remove all the drywall from floor to ceiling on one wall in the kitchen.



Next he told me to think about it and he would reschedule if I agreed with the extra work: textbook bait and switch.



This is where I got upset and told him I got other tradesman scheduled and I could not wait a week to get this done. Again he started complaining at which point I told him that I just wanted the work done the same day as he told me he could do a week earlier. I also told him that I didn't care if it took him longer as long as the work was done the same day. I thought this was it and he would get the stuff done the same day. This is were it got interesting...



At this point he left and called the office. A minute later I got a call from someone whose name I can only assume is Karen. She asked me if I had been verbally abusive. To which I said replied No, then she asked me if was swearing. To which I answered No. (This plumber would probably be the first man in history with tattoos over his neck and hands who is offended by swearing). Then she asked me if I wanted to reschedule for next week. At which point I told her I wanted the work done this day as I thought that was what was agreed 5 minutes earlier with the plumber. There was no reason at all for her to get involved.



After some back an forth she had the gall to tell me to shut up while she was speaking and didn't want to listen to anything that I said. Every time I tried to say something she would interrupt me and didn't want to hear anything about the unprofessional behavior of the plumber. Apparently the customer is always wrong with Quail Plumbing. When she was done with her diatribe I told her that I would like to call my mommy too to help me out and defend my case, just like the plumber called his mommy (aka the office Karen). Needless to say Karen didn't like this and was offended.



She decided there and then that they were not going to do the job and that I needed to look for another plumber to get the gas line done.



Good riddance Quail (or is it Scottsdale Plumbing?).

Excellent service great employees

Barrett was very professional & knowledgeable.
Arrived on time, clean cut and ready to tackle our plumbing problems. Would definetly refer and continue using A P.E.S

Great to work with courteous and prepared went above and beyond.Great job at a fair price.Thank you

I highly recommend American Discount Plumbing. My 30+ year old plumbing needed a new rough valve and trim at the bathtub. Paul did an awesome job from cutting through the back wall to getting everything to fit! I found ADP to be a reliable, honest company. I was very pleased with the work and the price. Would definitely use them again.

Fast, courteous and cleaned up things afterwards like they had never been here.

I have used Patrick Riley for over 3 years to take care of my plumbing and air conditioning and have been very happy. I did have one experience last year that was not too pleasant. I called them... they took my concerns to heart....as I understand the individual is no longer there. Thumbs up to Ty. Thank you.

Awesome service and very reliable!

Dave was great! Professional, responsive, timely. I will be using Somers Plumbers for all of my future plumbing needs.

Delaney's Plumbing is fantastic! Charles is honest, straight to the point, gets in and does a great job every time. I'm grateful to know such a hardworking neighbor! Thanks Charles!!