Best Sewer Line Install in Nashville TN

Not sure how to rate my experience..... Had 2 visits by a rotorooter tech by the name of Mirsad on 2 consecutive days Each time he said he fixed the problem. Of course after he left, the drains backed up again. Each time he showed up, he was extremely rude to my wife. After 2 servpro visits to clean up the sewage in my basement, we had hoped the problem was solved. However, tonight it backed up AGAIN. Mirsad was just here this morning. So on a Friday night, at 9:30 was fit to be tied. I called the answering service who got me in touch with the on call tech Roger Drury. He attempted to call Mirsad to handle the problem because warranty calls are not an emergency. However Mirsad could not be reached. Roger was kind enough to come out to my house on a Friday night at 11:30 pm to unclog the main drain. He got us back in business to use the showers and toilets. So overall, I give Roger and his customer service 6 stars. He could have chosen to stick to policy and leave us up a creek. As the father of 3 daughters, we have to have a functional shower and toilets! For this, I am in Roger's debt. Roto rooter..... I give 3 stars. Your policy of no warranty calls are emergencies is a terrible policy. Those should be priority number one. Your employees like Roger, really make your company. Mirsad, with his poor attitude, rudeness to women, and lack of skill, needs to be out of your company if you want it to be a success. Will be calling the manager on Monday.....

Robert was:
on time, professional, very fairly priced, polite, completed the work excellently and completed it as agreed upon.

I do not know what else I could expect in a plumber. I will call him again and would easily recommend him to friends.

Steve

Has fixed several issues for my family. Professional yet personal and gets the job done at a reasonable price. Will use them from now on!

PlumbMasters is a life saver! We have had plumbing issues with our house since moving in back in August. Come to find out, the whole house was running off of the ejector pump in the basement, was not up to code, and also not properly installed. After several plumbers telling us that they could not attach our main floor to the gravity line or asking an unattainable amount for repairs, we luckily found Mr. Scott with PlumbMasters. He came to the house on a Wednesday for his initial assessment. We received our quote that very same day. To top it off, he came back the following day to walk us through exactly what he would be doing to ensure we knew what we were paying for. He contacted the city to confirm water lines, drew a permit for the repairs, etc. The following Monday, Mr. Scott was out our house doing a total system repair. He dug and properly placed a new line (in the 90+ degree heat with no complaints, must I add), replaced our sump pump, and got the city here to confirm proper installation. From initial assessment to completion, the process took 6 days. SIX DAYS!! Talk about efficient! Mr. Scott and his team practice professionalism, effective communication, offer fair prices, and are hardworking. I can not recommend them enough!

I am not easy to please, and even harder to get to part with my money. I got quotes from five different plumbers. Not only were they the least expensive, but they took the time to walk me through everything, so I truly understood the cost estimate. They arrived right on time and completed the work as promised. Now for the part that sounds like make-believe; the final cost was less than the original estimate. I kid you not!

The entire staff at Michael's was fantastic, polite and extremly patient with us , during a difficult business trip & got the job done correctly & quickly for our renters!!! Tyler was espically helpful, and ran interference between myself and the renter!! Thank you so much, we will definitely call Michael's first next time we have a plumbing issue.

Alex has always been readily available to fix any plumbing issues I have had. He is knowledgeable and works fast.

Spent over 3k with this company and the plumbing I did my self turned out better. Bought a 1200 new tub for them to install and scratched it before they even installed it. All of the hard ware I wanted installed they stripped paint off of them. Be careful when using them for big projects.

Great work! Shiver did a great job and was very polite and outgoing. Let us know everything that was going on and what he was doing throughout the whole process. Thanks.

I want to thank Brad and David for the stellar job they did today. Brad listened intently to my concerns and reassured me Donaldson Air wants to take care of all customers.David was so thorough in checking my heat pump, dispelling worries I had because of reviews from other companies.I felt totally confident in their assessments and will continue to use Donaldson Air exclusively for my heating and cooling needs.

615 was very fast to respond to our initial call and to immediately schedule our service. It was a very involved job with several different technicians. William in particular was incredibly communicative and professional.

Scott came out the day after I called him about a few non-emergency plumbing leaks. He fixed the issues and gave some good suggestions for future modifications. He was courteous, professional, and I would highly recommend to others!

Rod did a great job repairing the water shut off valve. Very friendly and helpful throughout the process. He was able to fix it quickly.