Best Pump Replacement in Nashville TN

Andy has fixed several things for us in the past few years. He's got our business for life.

Roto rooter was called out to my house on a sunday for sewage standing in the shower in my detached garage. There was a minimal amount of sewage on the floor at the time of the call. The technician finally shows up and immediately tells me I have a main line clog. I said I don't care what it cost, let's get it fixed. After searching for a clean out to no avail he immediately claims I can't do this job without pulling the toilet. Again, I said no problem, whatever it takes. I was then told my price would no longer be $279.95 and now would be $350.00. I said no problem, whatever it takes to fix it. So he pulls the toilet and begins to run his snake in. He immediately stops and claims, for the second time now, he can't do it. This time because he doesn't have the tools to pull the blade off of his snake and the blade is preventing him from being able to snake the drain. So I provide the tools to remove the blade and all is well. He runs about 60ft of his snake in and claims I got the blockage, go inside and turn the water on so we can make sure. I obliged and went inside to turn the water on. When I come back outside the technician is smoking a cigarette at his truck giving another paying customer,on the phone, reasons why he can't come out to fix their problem, meanwhile my garage is filling up with sewage and he had no idea because of sheer negligence. He panics and runs back inside to start snaking further. Meanwhile he turns to me, a paying customer, and says grab a broom and start sweeping this up or grab that fancy shop vac you have(which was brand new at this point). He then begins to run the snake in further until he finally hits the clog at about 90ft and the water in the pipe rushes down. Thank god, we finally got it! So I go inside to wash my hands and eat dinner. I come back outside to the technician holding a clipboard with my invoice on it and says alright we are all done! At this point I'm assuming he cleaned up his mess and put the toilet back. I didn't want to be anywhere near the sewage mess as I have a very weak stomach. But to my suprise he leaves this giant mess that he just created, sewage seeping through my walls and cabinets, turds floating across the middle of my garage, toilet next to the hole it's supposed to go over, that now has a glass bottle from my garage stuffed in it. MY PERSONAL CLEANING SUPPLIES COVERED IN SEWAGE AND PUT BACK WHERE THEY WERE, and not a word said about cleaning. There was never a price mentioned for re installing the toilet or cleaning up HIS mess. Instead he just left and said have a nice night! So I call the following morning, very upset and the representative is more worried about my language rather than understanding he has a paying customer on the phone that is unhappy with the lack of quality or care his employee has. So after telling me you got what you paid for and failing to understand that I have no idea what in the heck I am doing when it comes to this(hints as to why I called a plumber in the first place) and tells me that his technician said that I was going to just cap that hole off(why someone would cap off the only toilet in the building is beyond me) and he has still yet to understand that there was never an additional price mentioned for clean up or putting the toilet back. So after he defends his tech as much as he can I finally say to him, how trustworthy is this tech? This is also the same tech who flooded my garage while on the phone with another potential customer telling her that roto rooter doesn't do metro public housing in Nashville and then hangs up and says to me I ain't going to unclog no drain in the middle of the projects at 11pm and my boss is cool enough that I can get away with that, he will back me 100 percent. The rep on the phone immediately replies with I'll have someone there today to put your toilet back and clean up. Well suprise suprise, no call no show. So here I am 2 days later, had no choice but to clean the sewage up myself because roto rooter is of no help. But they got my money no problem! Never use them. Ever.

Copeland and Sons had someone at my house the next day after my AC unit quit working late afternoon. The service was great and super fast! 10/10

Great customer service from every aspect. I called looking for a quote on how much it would cost for someone to come out and clear a clog in my kitchen sink. The lady working in the office said they could not give me a quote because jobs differ depending on how much needs done and etc., but they gave free inspections to estimate the price. I told her that was fine and I would maybe call back. Then within 30 minutes I got a call from a man named Robert who gave me a general range on prices they charge. Although I wasn't expecting a call back, the woman working the office took it upon herself to have someone call me to give me a general quote. To me this was great customer service! Then I had a man named Steven Brown come to my home and look at my sink. He was awesome! Friendly, willing/wanting to help in whatever way he could, and the most important work ethic to me... honesty. He was honest on ways he could help and provided some home remedies to help upkeep my homes plumbing. This team and their customer service was outstanding. It is highly likely I will always use this company's and team's services.

Dalton is top notch. He has come to quote and work on two different plumbing issues in my home over the past two years and was very knowledgable, helpful and professional. Highly recommend!

Andrew and associate were very polite, friendly, and efficient. We are so grateful to be able to call on them to help us out, especially in such short order. We will definitely recommend !

Thankfully, I was not in an emergency situation where my water heater was leaking or not working properly, but I was looking to replace my 16 year old water heater before having any issues.

I reached out to 2 other companies to get quotes before finding The Hot Water Heater Pros. The cost of a new water heater and installation from the other companies were between $2200 and $2300 dollars. After receiving these quotes that seemed extremely high, I went on a search and found The Hot Water Heater Pros. Their price for a new water heater and installation is about $600 less than what I was quoted from the other companies AND with excellent service and experience.

From start to finish, the service and installation could not have been easier. All reviews of their reviews have a 5 star rating and they have an A+ rating with the BBB. I give them a 5 star rating as well and I am very happy with the service.

Done a great job explained everything to me very polite, very satisfied with the work will recommend to friends and family

Last week my AC unit stopped working so I called and spoke to a representative who set up an appointment for just a few hours later. When Carl, the service technician, arrived he diagnosed the problem and corrected it. My unit was operating in no time. I am very pleased with the friendly and efficient telephone representative and the expertise of your technician. They both represented Donaldson Air very well.

Company called to inform of technician arrival. Returned with pictures of items of interest. Then let me know the condition of my unit. Very friendly and followed safety protocols. Answered my questions. No pressure to make decisions and let me know what their prices were.

Cost is very reasonable and does a great job and very honest

Service was very professional, friendly and thorough.

The technician was very experienced and knowledgeable, and did an excellent job replacing the outlets and the covers. The only objection I have to using this company in future is that although I accepted the charges, I feel they were on the high side by at least 30%. When I made the appointment, I was told that the diagnostic fee would be $39, but when I got the invoice I saw that there was a distance fee of $39 and a diagnostic fee of $124. Either there was a miscommunication, or that's a extra add-on that was slipped in.

Great place to learn and build a career. The environment is just like a family. Friendly and safe.