Best Heating And Cooling in Louisville KY

Two days before Christmas our furnace stopped putting out heat. I called Glanz & Buffat (our regular service company) but they were swamped. As one could imagine with the frigid temps many others were in the same predicament as we were.
I called other HVAC companies but it was the same- no one could come out until Tuesday the 27th. My husband was very sick with the flu and already freezing; I was very concerned with his comfort and recovery.
My mom happened to have a technician’s private number - he was a Glanz & Buffat employee by the name of Kelly. It was a last ditch effort but I dialed Kelly’s number to see if he could help me. Well, Kelly not only talked me through it, told me what to do to get the heat going, but he checked back on us via text later that day and the next day. I am so grateful that he cared enough to give his best effort and advised us through a very difficult situation and even checked on us afterwards. Talk about going above and beyond! He has furthered our trust in Glanz & Buffat and we will continue on as loyal customers. Thank you from the bottom of our hearts, Kelly!

I have been working with Vessels Plumbing for about 3 years now. Since my first experience it has been nothing but wonderful! Joe has worked directly with me since adding a new sewer sleeve to our rental house. I have since completed multiple service calls and projects with Vessels! There quality and responsiveness is by far the best i seen in years! Russ and Austin just completed a bath renovation due to an unforeseen water problems, and did a fantastic job, extremely quick. They also just added a tankless water to our primary home. I was so impressed with the level of detail Russ displayed during the the install, specifically to make sure our gas lines could handle all the stress.

My wife and I truly thank the Vessels team For the time and effort put into our homes. I highly suggest calling Vessels before your next plumbing project or service call.

Troy Childress

Installed a new furnace and ac unit today. Harley and Matt were extremely professional and very knowledgeable about the whole process. They too the time to make sure we knew what they were doing and exactly how everything worked. I would recommend them for any of you plumbing, electrical or hvac needs! 5 stars!

Avante was excellent. Very knowledgeable and professional. Will definitely use Absolute Services again when the need arises. They are always awesome!

First let me start off this review by saying, from the very first phone call, we knew we were in good hands. Tracy, the person who answered the phone was extremely personable and helpful with getting a time-frame scheduled for a tech to come out and address our issue.

The technician, Robert was extremely professional and extremely knowledgeable of our situation. He was able to quickly, and efficiently help us out while also expertly managing to put our minds at ease.

10/10 will definitely use again in the future!

Daniel is friendly, very effective and knows HVAC units. I've requested Daniel for years because of the relationship we have witg tge service contract and because he knows our old house.

Addison was excellent and very professional! Very knowledgeable, very respectful of premises! He was quick at everything and will be calling him, again for another job! Thank you for the professional and great job done!

This company installed the HVAC and plumbing in my home during a complete renovation by the prior owner, who had bought the house to flip. I was the first owner within just a few months after their new installations were done.

For the second floor HVAC unit, they ran the condensation pipe (which all furnaces have) across the ceiling of my dining room and vented it to the outside wall of the house, where the water would drip down the wall. This is against code. The furnace installation guide warns you NOT to do this. You are never to run a condensation pipe into unconditioned space. Freezing pipes cause serious property damage. The condensate is supposed to be piped into the plumbing drain.

In January 2010, 2 days after closing as the temperature dropped below freezing, and before I moved in, there was a big leak in my new beautiful dining room. Onsite came out and corrected the installation (a $50 condensation pump kit was all that was needed to pipe the condensate into the plumbing drain), but they ignored my request to assume responsibility for the $1,600 in water damages to my dining room.

I have photos of their damage and outside venting if anyone is interested.

When I spoke to their office manager about it, she claimed that the remodelers ordered them to vent the pipe in that improper manner--an excuse that insults anyone's intelligence. The remodelers confirmed they did no such thing (they were relying on the plumbers to do their job properly), and a plumber is not allowed to violate codes just because an ignorant home owner told him to do so. But anyone who knows anything about basic plumbing knows you don't vent a pipe with water in it to an outside hole, which will freeze and back up and cause the homeowner great expense.

They also improperly hooked up the dishwasher, which they did come out to repair, but why do sloppy work to begin with? Now, 3 years into my new home, one of my sinks is leaking because the trap and underneath lines were not properly hooked up to the drain. I have done a lot of remodeling myself and have never had a sink start leaking within 3 years of installation. It's an easy fix, but another indication of sloppy initial work.

After publishing this review, the same office manager wrote me and asked why I waited so long to report the problem. I reminded her of my 10 page letter with documentation, which she previously ignored. I never heard from her again. I was being generous in giving them 2 stars. They deserve only 1.

Shawn was great! Showed up promptly and did his work efficiently. And also just a great guy. 2 thumbs up

I called Pacific Plumbing to replace the old, ineffective toilets in my home. They made a recommendation on quality toilets... without breaking the bank I might add. (I couldn't find the same product at a better price.) Because we had concerns about previous plumbing issues, they tested our pipes, delivered and installed the new toilets in no time. I was most impressed with the knowledge and professionalism of this crew.

Have used KCC for over 20 years. Come twice yearly for preventive maintenance on AC and furnace . AC made a “weird” noise last week and they were here in a few hours. Changed the condenser(?) and all was well .fantastic service.

bring back Louisville Motor Speedway

I needed immediate help with no heat. The service was quick, efficient and fixed within 24 hours

So professional!

Professional service in a very timely manor. Would recommend to anyone

Our A/C went out and luckily we were able to get someone out to look at it the very next day. The unit was not that old and was still under warranty. The compressor had gone out. They called the next day and said they had gotten the compressor but it was going to 5 days before they could get someone out here to fix it. We were not happy with that period of time but nothing we could do about it. It was a horrible 5 days The two service people that came out were very professional and helpful which made things a little better.

I called with an issue with one of my two water heaters that isn’t easily accessible, and they showed up hours later and then replaced it the next day during a holiday week! They had to replumb from previous issues and were very efficient and professional!

TSP Plumbing is amazing! I called them at 10am Saturday and they were at my house 30 minutes later. They were fast and professional! I highly recommend TSP :)

Just got done readings 5 posts in this company.
15 total . This is a response to over 4,200 jobs this company did last year. Not bad for a 15-18 employee company. No company is perfect. Never will be. 104 years in business says something. Company had worked on 3-5 million dollar remodels around Louisville in recent years. Breweries, boilers, etc. Some guys with the company have 30-45 years exp. NO ONE WORKS ON COMMISION. Generally consider the source!!