Darlene Robertson

2 years ago

Our ac unit was not working properly, house was 80 degrees when thermostat was set at 72. The technician who came to check the problem, Ray Thomas, was thorough in his assessment. He found the problem was that one of the wires had not been corrected properly when the unit was installed. He contacted his supervisor, Dave Matthews, who helped guide him through the issue until everything was connected appropriately and our unit was functioning at full capacity.
We could not be happier with Ray. He was very professional, competent, and took time to educate/explain the issue. He is a credit to your organization!

Kaitlyn Arford

11 months ago

Eric and Gabe are some of the best technicians I’ve ever hired. They came over to inspect my HVAC and discovered a huge problem. Gabe and Eric clearly explained the issue, walked me through potential solutions, and reminded me of the importance of replacing the filter in the HVAC on a monthly basis. They had amazing restaurant recommendations too! The service call was only $82 so it was very reasonably priced. I highly recommend working with Becht Givens Service Experts. Thank you so much!

Margaret S. Harris

7 months ago

Tim was my tech this time around. He did a very good job in taking care of furnace. Thank you, Tim!

Mike Hyman

6 months ago

I needed the main drain line in my house replace. Kyle came when he said he was going to give me an estimate. Showed up when he said he was going to. Did the work. Didn't have to do as much as he thought. Complete honesty. You don't see that a lot. Awesome experience all the way around. I highly recommend

Marilyn Shahid

3 months ago

TIM was very good

Ken Burke

6 months ago

Very satisfied with service provided by Christopher.

James Johnson

3 years ago

Mike was hear and his service was AWESOME!

Savannah Atwood

4 months ago

Kyle gave us excellent service and was extremely professional. He was punctual and even loved on our huge doggos. We will definitely call again for any of our needs they can service.

Sherrie Daniel

a week ago

Tim did a fantastic job today for our furnace tuneups! He did a thorough inspection and explained exactly what he did. He was so good with our puppies and even brought treats for them!

Sandra Sexton

3 years ago

Awesome job! Thank you Dan and Jerome. Youre the best!

Denny Furlong

a year ago

Highly recommend these guys, Kyle S and Jonathan tackled our headache of a drain with grit and tenacity and made it really enjoyable overall. Great duo, request them if possible.

Robbie Eakins

6 months ago

Tim was an exceptionally nice and professional individual. He was kind enough to give me a 15min heads up before arrival and was very punctual. After the inspection he carefully reviewed everything he did and answered any questions I asked kindly.

Glenn D. Mitchell

7 years ago

Peggy Hoben

3 years ago

The technician Dan, was very professional and completed the repairs in a timely matter

Tammy Godwin

10 months ago

I used Becht-Givens for a rental home/routine furnace check/maintenance. They were polite, arrived on time, and so far so good with the continued performance of the furnace. The only hiccup was they did not have the needed humidifier pad on their truck, so we had to schedule time for a second visit to get that installed. But I can recommend them.

Matt Preston

3 years ago

James Murry

7 months ago

Tim was very professional. He was thorough and explained what he was doing. I would recommend him.

Holly Hildreth

6 years ago

Josh and Anthony did a great job! Replaced faucets and stops, replaced water softener with water filter (which I love -- the tap water tastes great!), and lots of other stuff.

Binah Jang

7 years ago

customer since 2013, and satisfied with their service and expertise. Thank you Joshua.

Alex Vierling

3 weeks ago

Tim was great and was very professional.

L J (Enginerd)

5 days ago

Tim was great, called ahead to let us know he was coming. He made sure our ac was cleaned up and that our fan in the furnace was up to snuff. Our dog loved him.

Caitlin Raley

6 months ago

My mom, who doesn’t have a google account or facebook, had furnace maintenance done today by Tim. He was excellent in his explanations, and extremely helpful. Truly was the best service person she’s had at the house.

Dennis Parr

3 years ago

10/2/2019
Was having problem with cooling on 10/1/2019 when it was in the middle 90's
Mike got here earlier than my scheduled appointment and got right to work on air conditioning unit.
Found the problem and had required repair parts on board his truck
Fixed everything quickly and cleaned unit too.
I would recommend Mike to anyone else and would request him again myself

James Phelps

a year ago

Chip was very knowledgeable and professional On his service call. Thanks

Emma Lascurain

2 months ago

Kyle S. hooked up our new kitchen faucet and installed our disposal for the undermount sink we recently purchased. He was very courteous, professional, and got the job done quickly. He noticed that the sink flange that came with our disposal was polished chrome and the flange that came with the sink itself was brushed stainless…he offered up one of his own stainless flanges so that the two would match - we so appreciate that attention to detail and consideration. I can’t think of any other plumbers who would take care of a small, but still important, detail for homeowners. Would 100% recommend Kyle and Becht/Givens to anyone! Will contact them again for any plumbing needs in the future.

Jon Hamlyn

7 years ago

Jerome Farnsley was my service technician for my fall furnace check. Jerome was very complete and thorough during the inspection. He answered all of my questions with very good clear, understandable answers.
I was very pleased with the service I received.

Pamela Alden

6 months ago

A gentleman named Tim came by today and took a look at my furnace to make sure it was in good working order they have been very good and very nice they follow up with everything they said they would it has been well worth the money that I have spent with this company

georgej

a year ago

Thanks to Mark, Eric and Brad for their advise an da help with my heating systems.I am very pleased.

Adam Martin

6 months ago

Tim was prompt and clear about what he was doing job done well 😎

carol duley

a year ago

Joseph Markley

8 months ago

Tim did a great job for us. He was on time and covered everything

Beth Mcintire

3 years ago

debra evans

6 years ago

Great job. They were here on time, very nice repairman, I feel confident with their service.

Teresa Couts

3 years ago

Mike Duffy was very thorough and gave recommendations on keeping my air conditioner and heating units at Ultimate performance. He did an excellent job!

Robin Byrne

a year ago

Mark and Eric were great to work with and very professional. They were very informative and gave us helpful advice .

Sharon Polk

7 months ago

Tim did a great job on my furnace! I would like him to take care of all of my heating and air-conditioning needs.

CW EXPRESS

5 months ago

Texh was Jeff he was very professional
He checked everything in a timely manner. We was very pleased with work

Stephen Robinson

a week ago

Kyle was the expert that showed up to my house to help me diagnose a plumbing issue. He was very informative and knowledgeable and he knew exactly what issues our plumbing did and did not have. He talked me through every issue and concern I had! I would recommend this company and specifically Kyle to anyone that needs an excellent plumber that knows what he's talking about!

Mary helen Scott

3 years ago

Dan is a very knowledgeable, professional and personable technician. I appreciate his thoroughness, accuracy and respectful way. I would recommend Service Experts, particularly Dan, to everyone! Thanks

Dan Stivers

3 years ago

We’ve had Anthony come a couple times to our house, and his general knowledge and way of explaining things assured me, and inspires confidence in the service he provided.

Charles M

a year ago

Technician Ray, came out to service furnace. Was very professional and polite. Instructed me on setting thermostat. Thanks!

Daniel Beanblossom

2 years ago

Darragon Games

10 months ago

Kyle Sherrod came out to an emergency and promptly diagnosed what was going on, even though it was way outside of his area and scope of repair, gave us fantastic advice. Courteous Expert!

stan veirs

3 years ago

Becht/Givens is a reputable company staff is very professional. Jorge one of there service technicians came and preformed our winter Maintenance service he was very kind and knowledgeable. Looking forward to a long relationship with this company.

Barbie Druen

a month ago

Tim was at my home on Friday and he did a great...

mary maynard

5 months ago

Get here fast and fix! Let me know about any problem ! Mark was my tec on time, good job, happy with service

Kelly Browning

3 months ago

Tim & Gary did an excellent job!
Highly recommend!

Christopher Basham

2 years ago

Our service technician, Ray made it out to our home in less than an hour of contacting the company. He was very thorough and professional with the maintenance and also took the time to explain our geothermal system better than anyone else has. He made sure everything was working and we were satisfied before he left. We are very happy with our service.

Janice Handley

3 months ago

Tim and Eric arrived at the time they said they would be here. They were professional and were careful not to track anything into the house from the outside. Tim thoroughly explained the condition of my system and the job he performed on it.

LR Wolff

2 years ago

Ray, Ryan, and the trainee, I forgot his name, did a very efficient job servicing my HVAC system. Definitely, go with Becht Givens for service.

Seven Sowell

3 years ago

Dan did a great job! Would highly recommend!

Gary Frederick

3 years ago

Service was non existent. Dispatcher was asked if they needed model and serial number of equipment. Answer was no. Technician brought no tools into house. Looked at furnace and stated That's a 30 year old furnace, that it took special tools and he didn't have them. I described symptoms and asked what he thought. How would I know was response. On site approximately 15 minutes. Produced invoice for $99 and left. Loss of $99 with no results. Do not recommend for service. Just send them a check and call someone else. Sincerely, Gary Frederick

Andy Burch

6 months ago

Tim was very professional honest and gave me honest advice during my maintenance checkup.

Susan Hoffman

7 years ago

We were very impressed by Glenn Mitchell's service and knowledge. We always appreciate Becht/Givens.

Amy Manning

7 years ago

Same day service in Louisville, KY. Was able to repair, very impressed. Signed up for year service, they called me to remind to schedule service, so appreciated.

Melinda Straub

a year ago

Charles and Ryan provided excellent service today: very professional, informative, and friendly. Thank you!
Update 3-11-22: Thanks, Ray! Great service, very friendly and efficient!

Jeffrey Sexton

4 years ago

Mike and Chris were awesome! Quick service. Always a pleasure to do business with B-G.

Dannis Hughbanks

4 months ago

Tim arrived as scheduled calling before. Quickly got the job done and reviewed results with me.

Cyndy Johnson

2 weeks ago

Tim serviced my AC today and another great visit as part of the maintenance plan I have with Becht/Givens. I have been on this plan for 4 - 5 years and I have always been extremely pleased with the professionals that have serviced my HVAC. Highly recommend them and Tim. He took the time to review the results of how my unit is operating as well!

Bryan Jackson

a year ago

Really appreciate the timely response from Becht Givens. Air went out , Ray communicated well, showed up fast, identified the problem, and repaired it quickly. Air is now running great. Thank you!

Chelsea Robbeloth

3 years ago

Fantastic service as always!!!! Dan was great.

Tammy Kimberlin

6 years ago

The technician, Joshua was very pleasant and informative. He thoroughly explained everything he was doing during the summer maintenance on our air conditioner.

Michael Lewis

10 months ago

Kyle from Becht/Givens replaced a gas water heater for us. He was friendly, professional, and willing to answer any questions we had about our new water heater. I highly recommend him and Becht/ Givens.

Brian Remson

4 years ago

Our hvac went out and was over 15 years old, we called and they had a rep. out to our home the same day. Many options to choose from for financial help. The installation was done in 2 days Tim was very thorough explained everything he was doing and why, completely satisfied with the installation and heating unit is working very well. I look forward to saving some money on the system as it is much more efficient than the old one we just replaced.

Jean Brosky

3 months ago

Christopher was good at explaining the results of his inspection and was willing to help get my thermostat connected to my phone via the App.

Becky Tezume

a year ago

Elizabeth Fritz

3 years ago

We can’t say enough good things about this company and Mike Duffy. Our HVAC system went down after being struck by lightening and the repairs were lengthy and had to be done as we got approval from insurance. Mike worked with us, coming to our house multiple times to ensure everything was done properly and as quickly as possible. He also made sure we had all the documents needed for our insurance company. We couldn’t have asked for a better person to take care of our family. We would highly recommend for anyone looking for reliable, honest, quality work.

Shaleel Valsan

2 years ago

My experiences with Becht Givens have always been positive. Every technician who has come out, either for routine maintenance (we have an annual service contract with them) or to fix an issue with our AC, has been friendly, knowledgeable and offers the best recommendations. On one of the hottest days of the year, our AC stopped working. As always, Danielle was great at getting someone to our house as early as possible, and the technician who came to fix it, Ray, was great! He was able to fix it without me incurring a massive expense, gave me tips on what I should watch out for and educated me on the problem and the operation of my unit. Thanks, Ray!

Jeffrey Ganote

a year ago

Becht Givens Service Experts have always given quality service for me and my family for over 30 years. Today, 3/28/2022, Jake Sims continued the tradition of quality care and service when he came out for my preventive maintenance checkup on my AC!! I look forward to our continued relationship!!

Miguel Gonzalez

4 years ago

Very unfriendly visit , The guy that came complained about everything , said that this was dirty and he would never work on it .. when asked questions all he can say was my furnace is old needs a new one .Then said but it should run better now that he worked on because it was in such bad shape .. just over all un professional!

M

a year ago

Kyle was great! Super polite, helpful, compassionate, and professional.

herschel whoolery

7 years ago

Had air unit serviced by technician Joshua. He was competent and friendly.

Glenda Stovall

2 years ago

Today May 21, 2021 Buddy provided my family with excellent customer service. This was our frist time meeting. He was on time, professional, and very friendly. He shared a mowing tip to cut off the AC so the clippings don't get in the unit. We have been long time Becht/Gvens customers and it is in part due to the excellent customer service provided by the technicians. Keep up the good work Buddy👍🏼

Claire Coalter

5 months ago

Tim was very helpful, fast, professional and knowledgeable! Would highly recommend!

Amy K

9 months ago

Kyle came out from Becht Givens surveyed my 1890 Victorian plumbing situation, which covers 3 floors and 3 water tanks. He surveyed all of the tanks (two of them 20 yrs old) and gave solid advice on maintaining, preventative measures and next steps when they undoubtedly go out. He studied all of the piping and offered a solid consult on preventative which means a lot. I'll definitely reach out to Kyle when I have a plumbing issue as I know that he's informative, clear and transparent on what needs to be done.

Gabriel Mello

3 years ago

Tom Schreier

3 months ago

Jeffrey & Terry were great!

Fast ward 2

2 weeks ago

Thank you Tim, technician, who serviced my 2 AC systems. He was prompt, courteous, knowledgeable and thorough. Upon completion explained what was done, including what the numbers meant and the norms of what was acceptable, whether an adjustment or replacement was made and recommendations to help keep my systems working.

mary boyd

2 months ago

Tim and Eric were very knowledgeable and thorough pleasant to do business with

Charlotte Marshall

7 months ago

I would highly recommend them for any plumbing service needed. Kyle was fantastic both times he came out and was able to fix our issues! We have further work to get soon and we will be calling them out again for that!

Paula Stonebraker

10 months ago

Gary & Eric were awesome.!

Matt Burress

2 years ago

Becht Givens is a very professional company, always taking care to be clean and polite. We have had nothing but good experiences including the full replacement of a unit at no cost to us (due to manufacturer parts issues). Thanks to Ray for checking up on our system to make sure it functions properly.

Maddy

7 years ago

Excellent service: called as a/c was not working, and Becht/ Givens provided same day service. Darren Anthony was courteous and promptly diagnosed and fixed the problem

j n

7 months ago

Great Job Ryan and Tim. Thank you for the informative info. Will definitely be replacing my unit soon.

Dick Arnspiger

2 years ago

Always appreciate the excellent service from Becht/Givens. Daniel and Gabe did a thorough job inspecting and performing maintenance on my ‘old’ HVAC system. They also discussed potential upgrade options with me. Highly recommend these folks.

FilmFellas

3 years ago

Dan did a great job

Mackenzie Smith

2 years ago

Ray was very friendly and helpful. He got us up and running and also gave us advice on possible replacement

Marina Fraire

a month ago

Gary was super helpful and helped me understand what was happened. He was also super kind helping me handle my home warranty!

Shawn Smith

a year ago

Susan Tilford

a year ago

Dustin did a great job great service
Efficient, friendly & extreme helpful, esp explaining some maintenance that I needed to do & was unaware (swamp pad)

janice beyl

2 months ago

Very satisfied with work done. Our technician Tim. Did a wonderful job as always. Very informative about what he did. I always ask for him when we need service on furnace and air condition

Charles Dannaher

4 months ago

Tim called ahead, arrived on time and got to work on maintenance of our heat pump. Clean, efficient and very personable.

Arthur Silva

a year ago

Jake came so fast to fix our issue and got us back up and running really quickly. He was very professional and so soo nice to us. It is almost 10 at night and he still took our appointment which we appreciated since it is the first of hot summer days and we have little kids. We would 100% request Jakes service again!

Brad C

6 months ago

Tim was honest and helpful doing system maintenance for my heating system.
Kyle gave me a quote on plumbing a bathroom in my basement. He was very helpful in explaining the logistics and was easy to work with.

R “Bob” Walker

3 years ago

Excellent, quick service. Mike was prompt and informative. Nice job. Thanks.

Aravind Vinayakan

2 months ago

Tim was friendly and professional. On time and did a great job as usual! Would highly recommend

Philip Collins

a year ago

I called for plumbing service, and Anthony was here directly. He diagnosed the problem, and called in the AC service to continue to address the problem. Ray went above and beyond, stayed till the job was done, such a trooper. Professional service and speed. Got my house back on its feet.

Katie Kleinkopf

5 months ago

I would recommend Kyle and Sean to absolutely anyone. We had a massive leak in our kitchen pipe that needed immediate attention. They responded promptly and immediately fixed the problem. We liked the work they did so much that we hired them again to redo the majority of the plumbing in our home. Their work was incredible. Not only was it extremely professional, but it was efficient as well. They walked us through everything that was broken and then how they completed the repairs. Our new hot water heater works like a dream! We could not be happier with the service and will absolutely call them again for any future plumbing needs.

Diane Wall

3 years ago

Technician was very knowledgeable and helpful. Extremely professional. A very good representative for your company. It is because of these things and more that we continue to use Becht /Givens. 25 years +

Wilbur Turner

3 years ago

Dan came to my residence and was very curious and very informed about my furnace. His assistance was helpful in getting a appointment for a new furnace.
I was very appreciative of his actions.
Thanks so much.

Jeanette Ark

7 years ago

Joshua Wolf did a great job getting our A/C working on this very hot Memorial Day! Thank you for the outstanding service!

James Tucker

5 years ago

our service tech. was fantastic, professional informed and clearly up to date on repairs. will always use there services when needed!

elise striegel

5 years ago

Joshua did a great job....very knowledgeable and courteous. I really appreciate the integrity of your company.
It is also a pleasure to talk to Deanna when I make an appointment. Good job!!

Hoyt Little

7 months ago

Tim was great!

Dody Adkins

4 years ago

Service tech, Mike, quoted me over 900 dollars for something another professional company ended up doing for less than 380. Way over priced.

Verna N

3 months ago

Kyle S was the technician that provided me services for a water pump replacement and new dishwasher installation. For both service appointments, Kyle was knowledgeable, observant, personable, respectful and timely. He answered all my questions and even gave me additional tips regarding upkeep of my appliances. I highly recommend Becht/Givens based on my experiences with Kyle. For any future plumbing needs, I will be sure to call this company first.

Landon Nguyen

5 years ago

I had my whole HVAC system replaced by professional technicians from Becht/Givens. The entire process was quick, and convenient. The representative for the company, Jeremy, was a pleasure to work with. He explained everything and got us a great deal. I would definitely recommend Jeremy and Becht/Givens to everyone.

Dennis Connell

7 months ago

Jeffery Hubbard

2 years ago

Donna Morgan

2 months ago

Tim was extremely professional and courteous. He was efficient and explained everything to me.

Mark Winternheimer

7 years ago

I recently had my water heater and HVAC system replaced by Becht/Givens. Both service and sales were outstanding. I would recommend them to anyone in the market. D. Anthony (#149) and B. Vaughn (#513) exceeded my expectations with the installation of the HVAC system.

Lori Curley

3 months ago

Tim Breitenstein was absolutely fantastic. Was here for 3 hours and did the best job ever. I would recommend Tim to any of my friends or family. You have a great worker in Tim. Very polite and found a problem I didn't even know I had. I hope when I get my capacitor replaced that they send him to do it.

Tina LaTulippe

7 years ago

I just started my HVAC maintenance with Becht/Givens six months ago and would recommend them. Charlie came and checked my furnace and was very informative. After telling me I had a crack he told me my options. At 5:30pm that evening Mike Hayden came and game me information on those options. The two guys that came to put in the furnace were very nice and helpful. Darren Anthony #149 came today to install the air conditioner and finished the job. He was very nice and explained things to me. They all did a great job!

Krista Belanger

3 years ago

I've used Becht Givens for routine check ups and repairs for my heating and air units. They are always on time, friendly, and knowledgeable. Today my service was performed by Mike, and he was great with my dogs. I'll continue to use Becht Givens in the future.

Amanda Weyhing

a year ago

Rose Helm

3 years ago

Chris was great & on-time! He was efficient, professional and explained everything fully. Highly recommend!

Chris Anderson

10 months ago

David and Tim took care of my service. On time and took the care to explain things they were doing. Highly recommend them!

Karen Babin

3 weeks ago

Tim and Terry were great today!

M Bennett

a year ago

Technician Ray was dispatched to our property today and we received excellent service. Ray was pretty much a house doctor. He came in and immediately diagnosed the problem. Ray found a temporary solution because we need to order parts BUT, our home is cool and comfortable for the time being. Thanks Ray, your expertise and awesome customer service was very much appreciated today.

Chris N.

3 years ago

Mike was great. Got the whole job done pretty quickly. Would recommend again.

Mi Mi

3 years ago

Service technicians are top notch. Daniel Atkins did a great job! Arrived on time and gave me advice on how to better utilize my HVAC system’s features.

Jason Turner

11 months ago

Kyle S. was sent to my home today to give me an estimate on plumbing work that I needed to get done. Although I'm only getting estimates at this time, Kyle was super respectful! He took the time to actually LISTEN to all my concerns, and all of my questions. He then offered me a few different options. He wasn't pushy about accepting the estimate right away, nor did he make me feel i had to accept the job right away, an encouraged me to call the office if I had any more questions. A+ in my book!!

Marion Socha

a year ago

Tried calling for emergency furnace service on a Sunday night. Got hooked up to someone in India I think telling me to get off my speaker phone. I asked if I was talking to someone in America local who could help me and he responded that he could not give out that information, lol. Not a good first sign, so I said that I will try elsewhere. Sorry, America First!

Neil DeGaris

2 months ago

Tim & Terry did an excellent job, very knowledgeable and courteous and also pet friendly to my pups.

Don Maymon

2 years ago

I was very pleased with the work done on my heating/cooling unit. Ray and Ryan arrived during the time period that I was given by the company, did excellent work, explained everything thoroughly, and gave me valuable recommendations. I highly recommend this company for heating/cooling service and encourage people to ask for Ray and Ryan.

Sherri Preu

4 months ago

I’m so glad I chose this company! Service tech Kyle Sherrod came out to unclog my kitchen. I was nervous but he assured me he does not “except defeat”! After the “third times a charm”. He was correct! I highly recommend this company for plumbing needs especially when they got someone like Kyle!

Helen Arensman

2 months ago

Both Tim and Terry are very knowledgeable and passionate about the service provided to the customer. In fact I want the two of them on each service call. Helen

Louis Evans

3 years ago

Recently had plumbing issue with main sewer line. The repairman that came was very professional and knowledgeable. He thoroughly explained why the problem existed and the repair needed. Highly recommend Anthony Owen for any plumbing issue.

khaina duncan

9 months ago

Kyle came out to fix a leak in our wall and walked us through the issue in an approachable way - there was never any pressure during the consultation and he was beyond knowledgeable! Without his expertise we would have never known it was a crack in the shower pipe that was the issue after getting quotes from other companies saying VERY different things! Appreciate how fast and professional he was and would definitely recommend him.

Troy McCormick

6 months ago

Our technician was Tim and he was a very professional tech that checked our system thoroughly and made sure that I understood all of his readings and that notes he made.

Brooklyn Leavy

5 months ago

The lady on the phone was very friendly, they got us in quickly and Kyle and Sean were great. The fixed our plumbing issue we had.

Ryan Fisher

a year ago

Ray came out when we had an issue and not only fixed the issue explained to me how to prevent them in the future! Class service. Now our hvac go-to! Thanks Ray!

Melissa Eldridge

4 months ago

Had a major plumbing issue (or so I thought,l. Sean came out the same day and thoroughly looked at my plumbing. He recommended me to septic. Having my septic tank pumped didn't help so I did call them again. Again, same day appointment and both Sean and Kevin (I think was his name) worked around my schedule. They were both correct that it really was a septic issue and they only charged me half price because they did not fix the problem. Honest guys, which I appreciate! They also wore those shoe covers and cleaned up after their work. I definitely recommend them plumbing wise!

Justin Baird

3 weeks ago

Tim did a great job servicing my unit. Showed up on time and was very professional.

Newman McKay

2 years ago

Ray was excellent! Very professional and did great work

Margaret Vance

9 months ago

Tim did a nice job and was very informative

Kyle Johann

6 months ago

Tim was very nice and thorough. He spent extra time ensuring that everything was inspected and running smoothly.

Cecil R

3 years ago

Mike was professional, courteous, on time, and cleaned up. He identified faulty part and ordered it then and there. Will be installed when comes in. Job well done.

Kevin Etherton

a week ago

Definitely lived up to the reviews and would definitely use this company in the future. From the first call to set the appointment up to the technician coming on site it was a simple and pleasant experience.

Robin

4 years ago

Chris was courteous and very professional. I am very pleased with my A/C tune-up.

Scott Doyle

a month ago

Tim did a great job servicing our A/C unit. Very detailed professional work!

Kenny Jue

6 months ago

I’ve been using Becht Givens for a couple of years now. Tim was professional and thorough with the maintenance of my furnace.

Laura Lee

a month ago

Tim & Terry were great! They showed me pics of the inside of the unit and told me a few things I might look out for.

senior lobo

6 years ago

Technician #508 was very helpful in explaining my HVAC system's operation and potential services and upgrades that could improve my system's performance.

Jeanne Magnuson

a year ago

Mark came out today and was very pleasant and knowledgeable! Highly recommend!

Peggy Rynearson

3 months ago

Tim was on time and presented a clear and concise appraisal of my AC system. Cleaned up when done. Very professional job

Carrye Jones

2 years ago

This service was excellent. Eric and Ray were competent, professional, and courteously personable.

Robert Eakins

3 weeks ago

Becht/ Givens was quite prompt in repairing my A/C unit after a power outage. Tim was super helpful, kind and professional.

Robert Lillquist

8 months ago

Mark the service tech is awesome, high quality work at a fast pace. I’ll always request him personally for maintenance and projects.

Tim did my quarterly maintenance today and he is EXTREMELY thorough, 10/10 recommend this guy. Lots of integrity and I look for that in people that do work for me especially in a house where I’m raising 2 young kids.

r bo

a year ago

Good friendly customer service. Tech was on time and he completed the work on schedule. We have been using this business for over ten years and they are very thorough. Thanks Mark and Ryan! Go Service Experts!

Antwon Spencer

3 years ago

Great Service from Dan Atkins

Peter Gude

a year ago

Our service technician, Gabe, did a fine job. Polite with real attention to detail. As a company, I recommend Becht Givens.

Inspector 413

a year ago

Great service, they call ahead, take care of everything, don't rush and miss or forget things. Mark took care of every concern I had.

Robin Jennings

2 years ago

Buddy was our engineer and he is top-notch. Very personable and helpful. I appreciated his efficiency and professionalism. Thanks for sending him. We are good to go.
Robin Jennings

Alfredo Garcia

10 months ago

Eric and Gary were great!

Anna Oneal

4 years ago

Mike is a great technican and a personable human. Keep him working on things and you will make money.

Eric G

a month ago

Chris and Eric did a thorough, complete clean and check on my AC unit. Cooling running better after outdoor coils where cleaned after being so dirty.

Maude Collier

a year ago

We started doing business with Mr. Givens in 1995 when we needed an air conditioner. As his business has evolved, we have continued to use it and recommended it to many friends and family. The sales people and technicians are always courteous and efficient. They offer good products and services at a fair price.

T T

2 years ago

I called Becht/Givens and the customer service rep, Danielle was helpful answering my questions about plumbing, heating and cooling services offered and membership opportunities. I then scheduled a HVAC maintenance inspection and Jake was the technician. He showed me what components he suggested repairing, and also went over the checklist inspection. He was very knowledgeable, kind, courteous and most of all professional! Thank you for all your honest hard work! It felt like I called family! Thanks again for your awesome customer service, Jake!

Carolynne Mielke

5 years ago

Had Andrei from this company come out and do an inspection/tune up of our very old furnace. He was straightforward and no BS about what was eventually going to happen to the old unit which we knew already but we appreciated his tips for keeping it alive until we can afford to replace it. $79 for peace of mind? I'll take that any day.

Myron Compton

6 months ago

Great service today from Gary & Tim. They replaced the inducer on my Lennox furnace. Quickly completed. Well done. Thanks so much.

devaystation - Warzone

7 years ago

good job by Darren Anthony #149.

Virginia Sue Law

6 months ago

Chris and David were here today. Very professional and nice.

Marian Herthel

3 years ago

We had our regular scheduled service today. Just wanted to give Jorge a thumbs up review. Very nice, thorough and professional. Thanks!

plp855

7 months ago

Had an anual furnace inspection, thoughtful and easy to understand explanations from my tech Tim about possible future issues with the system, without pressure or embellishments used as scare tactics.
Just the facts about the systems' status and issues to look out for in the future.

James Denton

9 years ago

Did a fine professional job even if was two months early.

Marti Keith

3 years ago

Dan did a great job. Thank you

Paul Kinkade

6 months ago

Tim came out to check our system all running well. Thank you.

Dustin Leonard

a year ago

Ryan and Ray were very honest and helpful throughout the entire process. These guys are true professionals.

sean and troy

7 years ago

Couldn't be happier!!! The field techs. that installed my new system, Darren Anthony and Brittany Vaughn, were professional, courteous, outgoing, and most of all, efficient. They made sure I was well informed of all system functions and operations after the install which instilled confidence in myself of their abilities and knowledge of the equipment. Job well done.😀😁😀 Also, I'd like to thank Jeremy Nanney , Becht/Givens residential system consultant, for his efforts in expediting the replacement of my system. 'cuz it's hot. These are good people. Givem a shout.

Andrea Swain

7 months ago

Ryan and Tim where early, very professional and they took the time to explain everything they did. I would recommend Becht/Givens at any time.

Cynthia Booth

2 years ago

Sean Gallagher

3 months ago

Tim checked my HVAC and did a great job. Very friendly and knowledgeable. Thanks for the good service.

Joel Conner

4 years ago

We purchased a new home in 2017. During the inspection process, we were concerned about the age of the furnace and air conditioner. We brought out Becht to assist with the inspection and they noted that both had significant defects that would necessitate replacement within the year. They drafted a letter for us detailing the extensive wear which we forwarded to the seller. The seller compensated us and we used Becht for the replacement of both appliances. Overall, they went above and beyond and provided exceptional customer service. Most importantly, the price quoted during the inspection was honored at the time of the sale. I can appreciate a company that is trustworthy and will maintain my yearly contract with them as a result.

Glenn Levine

2 years ago

Chip and Eric were very nice, on time and gave me some good alternatives to keep my unit updated and good shape.

Joshua Taylor

a year ago

Jonathan and Kyle S were very professional and informative about our particular plumbing situation. Great guys. Great customer service. Highly recommend.

Tauna Smith

a year ago

Becht Givens are honest, quality HVAC technicians. Amazing customer service and friendly when they call and schedule regular visits. Ryan and Gabe (True) were fast and efficient at seasonal maintenance and filter changes. They are also considerate and wore masks in the house as well as shoe covers to protect my wood floors.

Mike Neal

7 months ago

The service was great as always

Old folk

3 years ago

They were very quick to respond to our request. Our technician cleaned out furnace and drain lines. Gave us some information regarding our furnace we did not know. We felt they are fair and trustworthy. I called and asked questions later and the service manager took the time to answer all my questions. I would definitely recommend Becht/Givens

Ericka Makhlouf

5 months ago

Jeffrey, Ryan, and Trey were excellent!!! New humidifier and inducer. Fast and excellent work. Cleaned up also. 5 stars!!! Thank you Becht!!!

gail howard

3 months ago

Tim has been here twice & did a great. Job. He explains everything he does, he’s on time & professional.

Melanie Martin

a year ago

I recently bought a new house and had placed a service request this morning for duct condensation. I was able to get an appointment the same day and they called to let me know when the technician was on his way. Very courteous and professional!
Ray was extremely knowledgeable and helpful and took the time to explain everything to me, which was greatly appreciated. Not only did he fix the problem, he really took the time to make sure everything is running properly and truly went above and beyond to help me out with advice on running my AC more efficiently. Highly recommend this company.

Pocket Dog

3 years ago

Dan was great.

George Freeman

7 years ago

Outstanding service. Daniel Atkins the technician was very professional in his manner as well as the execution of his work. Very pleased with the services performed today. Thank you

Dixie Spinks

7 years ago

Joshua Wolf just left my home after doing the Becht Givens precision tune up. I was so impressed with Joshua's professional manner and knowledge. He answered all my questions skillfully. I am very pleased with price of the service as well as the 12 month plus maintenance plan. I feel secure in the knowledge that my heating and air system will be in good hands.
Thanks Becht and Givens!
Dixie

Leigh Jackson

10 months ago

Mark could not have been more helpful and polite. This was the second person to resolve the issue. He did a wonderful job!

Leslie Friesen

2 years ago

Becht / Givens has been our HVAC service team for 20+ years. We are always impressed with the quality of their technicians. They arrive on time, they are friendly, knowledgeable, and answer our questions. Chip (Charlie) has been our technician recently and he's great. But then we have yet to have anything but good service and service people.

John Lytle

6 months ago

Tim was extremely thorough and professional.

Stu Backer

5 years ago

Andrei is the Man! You have HVAC companies that come out for yearly tune-ups and some do alright jobs and some just shine a flashlight at the furnace and say all is good. I've had many over the years and I must say that Andrei with Becht /Givens did the best, most thorough tune-up to date. He had all the tools needed to complete the job professionally. When your tech shows up with a 75 lb bag of tools, you know your getting the best service!

He was also very patient with explaining everything in detail. If the service I received today is any indication of what to expect for future work, then I got nothing to worry about. I found my new Heating and Cooling company. I also feel so much better about our furnace and can rest assured my family will be safe and comfortable through the winter.

Thanks Andrei and Becht Service Experts!

Penny Haas

7 years ago

Eric Hentz was our service technican that did our annual maintenace on our GeoThermal System. He did a great job of explaining and advising me on what he was performing. This is he second year that Eric has done our yearly service and I look forward to seeing him next year.

Mike & Penny Haas

gary harper

6 months ago

Jeffrey White was a great tech.

james fox

8 months ago

Timothy breienstein serviced my furnace on Tuesday.did a great job. I was very pleased.

Delores Sharp

3 years ago

Allen McRae

3 years ago

Dan Atkins was sent to my Father's house today, November, 11, 2019. Dan's service was excellent and as always he has been great to work with. He is a great representative for Becht Givens.

Brad King

3 years ago

Dan did a great job!

Jay White

5 days ago

Tim, was very thorough cleaning and explaining the process.

Jeff Herald

a year ago

Ryan and Ray came out this morning for the regular cleaning. I recommend that service, it keeps our system running perfectly. They always do a good job with it.

Jamie Barnett

8 months ago

Tim came to do a maintenance call on the furnace today, very polite and professional. Great at explaining everything in a way that we would understand as well.

Charlie McAfee

7 years ago

All the technicians are very friendly, and knowledgeable, keep up the great work!!

Liz Ammons

7 years ago

Always provide great service! Darren #149 was helpful, polite and neat! Thanks!

Kim McDonald

3 years ago

Mike was friendly, knowledgeable, and explained what he did and why it caused my issue!

Angela Dowell

3 years ago

Mike came for maintenance and boy, he is great! On time, friendly, knowledgable, and a dog lover! We had gotten a new system so this was our first maintenance call. All is working great- ready for winter!! Thank you Mike!

Jeff Seifried

2 years ago

Jake and Daniel came out to service our HVAC system today. They both provided excellent customer service, were knowledgeable about the systems and explained everything they were doing and results they found.

We are very happy with the service they provided. Thank you Jake and Daniel!

Lena Cantwell

4 years ago

Mike was awesome. Kept me informed through the whole process loved the work too excited to bee cool again.

Les Claxton

3 years ago

Dan pays attention to all details of his service review. He knows the equipment very well and is able to advise what needs attention. Very professional, on time, and trustworthy.

A great asset for Becht Givens

Steve Hammil

7 months ago

James Wright

7 months ago

Service Tech was very courteous, knowledgeable and thorough. He explained everything that he did during the service maintenance visit. Very happy with the service on my hvac.

Teresa Stewart

a year ago

Having a problem with my furnace. Becht/Givens sent Gabe and Ryan to check it. They were very courteous and professional. They were also very knowledgeable in their profession. I will always call Becht/Givens for my future needs. Thank you guys!

Anthony Williams

2 years ago

Buddy did an awesome job.

Stanley Sternberg

3 years ago

Loyal customers of Becht Givens for years for both residential and business furnace and air conditioning. Extremely pleased with individualized service, needed assistance and reliability. Would recommend highly.

Rose Helm

4 months ago

Tim was great! He was very good at explaining things & making sure I understood why he was doing certain tests and answered all my questions. He called before he arrived and was professional. Highly recommend Tim & Becht/Givens.

K. Sam

a year ago

The Emly's would like to thank Mark and Brad who came today (3/25/22) to service our unit, per our service agreement. Mark did a great job servicing the unit, and Brad taught us a great deal, and helped us plan for our future HVAC needs. We would recommend them both!

Carl Lutes

2 months ago

Tim was prompt, courteous, and very thorough

Nancy Peace

3 years ago

The office called to inform me of a cancellation, so I got my service earlier than scheduled. Jorge was professional and friendly. He did a through checkup and was knowledgeable and polite.

Anthony williams

2 years ago

Big Mike was awesome!!!! Poor guy had to crawl in my attic, which is not “mike” size appropriate, but he was a total champ and took great care of us!!!

lexi bryant

7 months ago

Tim was great and quick and efficient

Tina Kahl

a year ago

Jake and Daniel were very helpful and identified and repaired a gas leak in my furnace quickly. I highly recommend this company and kudos to Jake and Daniel for their work!!! Very much appreciated.

Joanne Spoonmore

7 years ago

Brittany Vaughn #513 was a phenomenal duct cleaner. Very polite and diligent in her job. I would recommend her and Becht/Givens to anyone.

Terri Smitha

a year ago

Mark was very friendly and was super helpful. I seemed like the price was fair for the service. I will continue to use them for my heating and air services.

David Gonzalez

3 years ago

Jorge was an excellent technician. He was able to determined the problem and fix it immediately, very knowledgeable and professional. Highly recommended.

David Crouch

7 years ago

Daniel Atkins recently came to my house for an annual checkup on my furnace.

He explained everything he did and answered all of my questions.

Daniel is an excellent representative for your company.

Thank you,

Ann McCollom

3 years ago

I had my air conditioner maintenance check up today. My tech, Jorge, worked really hard to find the problem with my system when he discovered it wasn't working correctly. He called in Mike for a consultation and together they discovered the problem. Jorge got the needed parts and now my air conditioner is ready for warmer weather. Jorge was pleasant, knowledgeable, and very capable. I will ask for him in the future.

David Windhorst

3 years ago

Dan exllent sevice

Julie Taylor Wilson

a year ago

Couldn't be more pleased with the service and professionalism of Kyle. Will definitely call them again for future needs.

Theresa Mollak

6 months ago

Tim was thorough, efficient and courteous!

Greg Sturm

2 years ago

Buddy did a great job servicing our multiple HVAC units.

Vincent Beyer

a month ago

Tim came to do a maintenance test on my air conditioner system today. He was so thorough and kept me informed on everything going on with it. Fantastic job. Thanks, Tim.

Erika Culver

3 years ago

Mike was amazing!!! He did such a great job and was very understanding. My husband and I were having a rough day and he definitely made it better. He was great with our dogs. The customer service of this company is overwhelming fantastic. Even the lady we originally spoke with was very pleasant and patient. They were able to get us scheduled within a few hours. I definitely recommend them and will use them in the future.

Deborah M

3 years ago

James Cherry

3 years ago

Dan did an amazing job. I learned alot from him great service!!

Briana Stonecash

a year ago

Jim Schell

3 years ago

Mike was very professional and easy to to work with during his visit. He gave me some suggestions and advice to improve my system’s efficiency. I would refer Becky/Givens to my friends. Jim

Michelle Paschal

5 years ago

Joshua was on time and professional. He explained everything that he did for our service agreement. I am a teacher and I would give Joshua an A+!

B K (BK)

2 years ago

Mike arrived on time and completed the service with a minimum of fuss. Even found something the previous tech missed.

Michelle Cordy

a year ago

Daniel and Ray were on time, super helpful and very courteous. They found my issue, explained the fix and then completed it quickly. Really appreciate the clear answers to my questions also.

Update , Ray came back out to do the inspection and gave me great information. He was very friendly.

Deno Baltas

5 months ago

Always pleased with their performance and was glad Tim came today, very conscientious and thorough and professional.

Judy Embry

3 months ago

Tim was very professional and responsive to our A/C maintenance. We keep returning to the Brecht/Givens company for excellent quality and value.

Larry Hammond

a month ago

We have relied on Becht/Givens for our heating and cooling needs for the past 14 years. Tim serviced our A/C unit yesterday and we were very pleased with his professional skills.

Harry Bratton

a year ago

Nancy Stein

a year ago

Madeline White

a year ago

Absolutely loved team True and Chris that came out and worked on getting our new system running ! True was great about answering all the questions we had and didn’t leave a mess. Some really hard working guys !

Cathy Taggart

3 years ago

Dan was great! He explained things very well!

Martin Kolakowski

5 months ago

Jeffrey was prompt, knowledgeable and courteous; he kept me informed as to what was going on throughout the maintenance process

April Alford

6 months ago

Tim was great, he was early, knowledgeable and helpful.

Alby

6 months ago

Gary, David and Ryan were awesome today and really provided me peace of mind with my concerns about my HVAC. I’ve had some bad experiences with other companies so it was really great to feel like I was getting honest information from them. Look forward to having them be my go to company for all this HVAC and plumbing.

Barbara Renn

5 years ago

A few years ago we were told we needed new coils and that it would cost about as much as a new system and even though the system was operational, we should quickly get it fixed. A high pressure salesman came to sell us a new system. It cost over $9000.00 for a medium -valued system!! Since then, I have never heard of anyone paying over $6500. It is extra noisy but otherwise does work well and our electric bill has decreased. I also found that the original owner, Mr Becht, had sold the business. I trusted him.

Kim Michael

a year ago

Brad Crabtree and Mark Terry, from Becht/Givens, did a great job servicing my furnace and AC last week. They made helpful suggestions also.

Lam Nguyen

7 years ago

Professional and knowledgeable..I scheduled my appointment online and received a call to confirm the date and times. They also contacted me who will be coming and when he was on his way. Ron was knowledgeable and explained what he was doing. Great customer service throughout the entire process. Thanks!!!

Marva Watkins

a year ago

Technician was prompt and completed service in short period of time. I can 't report on efficiency of appliance since I have not used it yet.

Sharon Brading

5 months ago

Tim wa friendly and explained all that he did to the maintenance of the air conditioner.

Kennis Martin

4 years ago

Mike did a great job! Fast service, nice guy.

Tiffany Bellou

10 months ago

Mark was amazing! Got our heat fixed and was able to walk me through any potential issues there could be going forward and what to look for, he made everything super clear to me so there will be no surprises going forward .

Deborah F Gerlack

7 months ago

Tim did a great job

Mike Bush

3 years ago

Dan Atkins was great!

Kevin Wall

3 months ago

Tim was our technician. He arrived on time and performed our bi- annual maintenance on our furnace / A/ C system. He was very professional. He answered all of my questions and provided me feedback on the status of our system. H Dr is amassed to Bechts' organization. His service was greatly appreciated and is a large part of our preventative maintenance program.
Thanks Tim for all you do.

Jeanine Skendzel

9 months ago

Chris and Ryan did a great job on my furnace! Definitely recommend using these guys!

Jacob Szymanski

a year ago

Nothing but excellent, friendly service from Ray, and Ryan. Prompt arrival time, super friendly, very efficient, and informative throughout the repair process. Extremely happy with the service provided, can't recommend the company any more strongly. Will be using them strictly from here on.

Stuart Kirk

3 years ago

On June 23 , 2016 we had Becht/Givens Service Experts come out and install a new Air Conditioning system in my mobile home and the service was excellent . Brittany Vaughn #513 and Darren S. Anthony #149 were here 10 minutes before their scheduled appointment time . The job was completed , they had everything cleaned up and were driving away after only 3 1/2 hrs. I don't know what else to say about Brittany and Darren except to reiterate they were friendly , very clean , thorough and I was totally impressed . One hour after they left and my house is already cooling down .

robert king

5 months ago

Roy Fleshman

a year ago

Chris Clayton great tech did a good job

Mel Devore

8 months ago

Jim was at my home today with the yearly maintenance check up. He was very personable and thorough and his work. He not only told me what he did and checked. He also wrote that in his report. His overall work made me very comfortable with your company.

S D

4 years ago

My experience with Becht/Givens was amazing. I scheduled a service call for air conditioning unit not cooling or dehumidifying sufficiently. Mike and his assistant Systematically analyze the system and identified and fixed the problem promptly. They were extremely professional and a pleasure to deal with. Definitely a 5-star review.

Marv Meyers

4 years ago

Mike did a great job , starting wiith cleaning the drain line .

Andy Brown

3 years ago

Dan was great!!

Amber Gick

4 months ago

Carla Strohmeier

4 years ago

Mike came to my home to do a maintenance on the air conditioning did a very thorough job very efficient made recommendations did an outstanding job better than any of the techs that have been out here.

Tom Helms, III

2 years ago

Ray and Gabe, Gabe and Ray were fantastic. Solved the 3rd floor air floor issue. Thank you BG!

Paula Price

9 months ago

Tim was friendly, knowledgeable and professional.

Nimmi Noronha

2 years ago

Gasc-01

2 years ago

Eric & Chip performed a very time consuming
& thorough inspection & evaluation of my
A/C system while I was present. Chip cleaned
and serviced my A/c during my normal summer
service. Both professionals were very knowledgeable in explaining the type of unit I had and possible things to look for in the future.
I would definitely recommend Becht/Givens.

Stuart Strickler

2 years ago

Chip and Ryan were by to perform our bi-annual service. Both were thorough and professional, and did a great job. Becht/Givens always does an excellent job!!

Peter Feimer

10 months ago

Easy to schedule an appointment. Got an advance phone call that Mark, my tech. Was on the way. Mark was on time, very pleasant, thorough and knowledgeable. His service was excellent in every way.

Dawn Pyrdum

5 months ago

Tim was professional and courteous. He even had treats on hand for our dogs. He was thorough and respectful. I highly recommend Becht-Givens for your HVAC needs!

Barbara Thomas

a year ago

Ryan was very professional. Checked out damage under house. Said he would discuss with service manager to give me best materials that would last and get back to me Monday or Tuesday. Asked what was best time to call in AM.

Kay Barnett

a month ago

Tim was very professional, explained everything to me. Let me know my options.I would recommend Becht/Givens.

Claxton Condo

2 years ago

Service Tech Dan is the man. His attention to detail is perfect. Very professional, polite and knows the Lenox systems well. We request Dan for all service and never have any issues with his work.

LC

Hunter Galvin

2 months ago

Tim B, our service technician, came out in a timely manner and acted professionally. He made sure to show/explain what issues we had and gave us recommendations. He did a great job for us. We continue to be satisfied customers thanks to techs like Tim

Buzzingstrings (Rick Ellis)

4 years ago

We (I believe that was the service reps name) was more than helpful, very knowledgeable and prompt. Thank you.

John Lepper

7 years ago

Very pleased with the over-and-above installation of Darren Anthony #149. He re-routed a gas pipe to make it conform to our water heater and furnace and to keep it from intruding on the room. This was way above what we paid for. Loving the iComfort app that can control thermostat from my smartphone. Jeremy Nanny, our sales rep, also went above the call of duty in returning calls to answer questions and to be sure I was pleased with the installation. This is a company that follows through and keeps their promises.

Claudia Brown

9 months ago

Tim was very efficient and knew what he was doing. Thanks Tim!

Jacque Taylor Wilson

a year ago

Kyle was amazing! Very personable and walked us through everything. Thank you so much!

Jacqueline Irwin

a year ago

Korrina Wilson

9 months ago

Tim was amazing. He was very professional and thorough with his maintenance of my furnace He even made my dog feel safe and provided him a milk bone treat.

Adam Eismeier

a year ago

Eric and Gabe did a great job. Quick and efficient.

MARIAN HERTHEL

6 years ago

I have had Becht Givens as my maintenance company since I bought my house. I wanted to give a special shout out for the tech who came yesterday when I had an emergency - Darren Anthony. He was competent, professional and ON TIME. I loved that. He was careful with his shoes on a snowy day and was careful to be sure everything was good before he left. Kudos to Becht Givens and this extra nice employee/tech.

Fadia Lowe

a year ago

Sailplane Free

a year ago

Melinda Huelson

3 years ago

Dwight Johnson

a year ago

Julie Fisher

a month ago

Tim was great. Explained everything about the results of his maintenance. He was also very sweet to my dogs, which I very much appreciated.

David Mitchell

6 months ago

Shannon Bline

a year ago

Eric and Mark were professional and very knowledgeable! I appreciate the time they took explaining the issues with my HVAC unit. Would highly recommend Becht Givens!

Seth Owen

5 months ago

Timothy Breitenstein is a great technician and did a solid job.

gerri ann cassidy

5 months ago

Tim was very knowledgeable, thorough, easy to understand and friendly.

Matt Noble

a year ago

James Coe

a year ago

Becht Givens always does a wonderful job for me. Very thorough. Mark, the technician today, was very courteous and also extremely knowledgeable. Good job! Thanks 😊

Cali Cranmer

4 months ago

Tim was very professional, knowledgeable and punctual.

Paul Beach

7 years ago

Tech was prompt, very knowledgeable, informative, and helpful. Highly recommend tech Darren Anthony #149 and Becht/Givens Heating and Air.

Okongo Majok

6 months ago

Tim was great.

Suresh Nayak

8 years ago

The provider replaced my air-condition and furnace.

Worked with Jeremy Nanney during the system designing. Great guy to work with. Not a typical sales person. Very helpful. Would definitely love to work with him.

1. Jeremy was prompt and provided all options available for replacing my air condition and furnace.

2. Performed a detailed heating and cooling calculation (Manual J calculation)

The installers Jeff and Tim Sprigler were awesome. They were punctual, courteous, and did a great job.

I would definitely use them in the future.

Rommy Altamirano

3 months ago

Tim is very nice !!!

Patrick Lewis

5 months ago

Jeff and Ryan were prompt, communicative, professional, and personable. Ryan has come out in the past and got our a/c going in 10 minutes when other companies wanted to fully replace the unit. Happy to have a membership to get them out here and keep an eye on all of our systems.

Helen Craig

7 years ago

We had our first yearly inspection in the new home and apparently the furnace was not taken care of by the previous owners and I was remiss in changing the filter on a timely basis. Glenn Mitchell was the technician and was very thorough, and as we have a expensive repair he explained the general workings of the furnace and what was needed and why. As we are older, his time and patience was greatly appreciated. Of course, no one wants to hear this but he made sure we understood, he ordered the part and assured us we would get a call as soon as the part was received to schedule an appt. to replace it. We have used their service for many years and have been pleased and so we will continue to do so.

Brittany Green

7 months ago

I had a great experience with Tim !! He made sure he went above and beyond to answer and go over all questions I had ..
everyone should be like Tim !!

aishwarya vohra

2 years ago

Great experience with Ray . He sorted the issue at the least of the cost . Very quick and receptive

Josh Kelley

7 years ago

My wife and I came home from the hospital after having a baby to a house with a broken furnace. After hours timing. Eric came out that day and had the furnace working within a few minutes. Very thankful. Would highly recommend this company and will absolutely being using them again. Thanks again Eric.

Google doesn't let you write multiple reviews about the same company, so i'm editing this one. Furnace stopped working and true to my word I called service experts. Joshua came out and was very helpful. He was friendly and fixed the furnace in no time. Once again thanks for the excellent service.

John McCrillis

7 months ago

Ryan and Chris were timely and efficient. Good work!

Brian Judd

a year ago

Had the best experience with Kyle S and Jonathan. Super professional service, and very kind people. If you are looking for trustworthy professionals, look no further!

Carol Oliver

5 months ago

Replaced capacitor. Ryan and Jeff did an excellent job. They were very knowledgeable and thorough. Very personable as well.

Betty Schiele

3 years ago

David and Michael the service technicians solved the problem, obviously they have the expertise in solving problems both A/C and Heating. Only want Michael and David to service and maintain my units from Brecht/Givens. It was a pleasure after 2 others just gave me excuses instead of solving the problem as these two men did quickly.

Diego Mazzitelli

4 months ago

They are always very professional and honest. Work very well and provide good advice. Tim has done an excellent work on the maintenance.

Kathy Hollin

2 years ago

Ray & True did a fabulous job cleaning out our vents and ductwork. They were quick and efficient - I highly recommend!

Cathy Batscha

5 months ago

Tim is very helpful and does great work.

Liz Blair

9 months ago

Tim did a great job

Jennifer Doyle

6 months ago

Tim was friendly and professional. He provided the test results for our heating system maintenance and explained them well.

Glenn Fondren

6 years ago

Called Becht/Givens, technician Josh Wolf came out & provided me with outstanding service. I would recommend Becht/Givens!

Martin Emily

2 months ago

Called Becht/Givens after receiving an extremely high estimate from BJ Heating & Cooling to fix a TXV on my Bryant Heat Pump. I had been with BJ for 18 years ever since I moved into my house. I stayed with them as I thought I needed to use them to maintain the warranty on my heat pump. Called Becht/Givens to get a second opinion as I couldn’t justify the amount I was quoted from BJ.

The technician, Jeffrey, arrived at my house during the scheduled time. He was very thorough in the diagnostic check he performed. He ultimately came to the same conclusion that BJ did as well, the TXV needed replaced.

This is where the service took the extra step and he secured my business. He took the time, unprompted, to see if the TXV was covered under warranty. Keep in mind, I assumed that I needed to stay through BJ to receive the warranty. When he confirmed that the part was still under warranty, it saved me additional money over what the normal price through Becht/Givens would typically be. Not only was the price that he quoted (without warranty) cheaper than BJ, the warranty savings allowed me to save even more.

It’s not always easy change companies after 18 years, but the thoughtfulness and calm demeanor of Jeffrey as he explained everything solidified the deal for me.

Anne Boldrick

2 months ago

Outstanding service by technician Tim. He was thorough and explained everything to me about the service call. Very impressez

Susan Koranchan

3 years ago

James Bowman

7 months ago

On time professional service

Judy Youngs

3 years ago

Mike with Becht Givens worked on my furnace and did an amazing job

Amy Crocker

a year ago

Ray cheerfully found and fixed the problem with our HVAC this evening, and he even remembered us from when he installed the unit last year.

Sarah Gahagen

3 months ago

Becht/Givens is great to work with! From the time I called to get plumbing service scheduled until the plumber leaving, everyone is very professional and courteous. Kyle did an exceptional job figuring out the plumbing issue and getting it fixed quickly. I will definitely be using Becht/Givens in the future.

Daffere Leslie

7 years ago

My service person (Eric Hentz) did a fine job! Asked me questions about my service and how he could help me with any of my problems. Good job.

Melissa Martin

a year ago

Eric and Gabriel were very professional and truly helped me in making decisions about my residential HVAC needs. I appreciate their professionalism and the time they spent helping me make my decisions on what I need to do regarding my repair. Thank you!

tamtamtc

2 years ago

Buddy was the tech guy that installed our unit. He was kind, respectful, professional and quick. Thanks so much Becht/Givens Service Experts! I highly recommend ❤!

Brad Gross

3 years ago

I recently had some flooding in my basement that knocked out my furnace and water heater. I couldn't be happier with the service I got from Becht/Givens. I had Gabe come to deal with the furnace and Anthony with the Water Heater. Both were friendly, and very transparent on the repair process and the costs. I moved to the area recently and didn't have a preferred company for these sorts of issues. Now I do.

Stephanie Shawler

3 years ago

Mathew Triplett

a month ago

Bill Krebs

3 years ago

Rita Briscoe

a year ago

Gabe and Ryan came to perform the semi-annual maintenance our furnace. They arrived when they said they would, performed the maintenance and even provided helpful information concerning my water heater. They are very friendly and professional. I enjoyed speaking with them.

Thank you Gabe and Ryan for the great work you do!!

Raymond M. Burse

4 months ago

Tim did an excellent job. Report and evaluation was thorough.

Eric Johnson

a year ago

Ryan and Gabe got out to fix my a/c unit ahead of schedule which was great. They ran diagnostics, and were very transparent on what needed to be replaced. They were just great guys and very professional. I appreciate their work and would highly recommend.

Don Garr

3 years ago

Mike Duffy service technician for Becht Givens
Serviced my A/C units and I am completely satisfied with his work.
Thanks for having good people working for you

Nina Hallum

4 weeks ago

Thank you, Tim and Terry for your call today! Please come back next time! Good job!

Wendy Kroeger

a year ago

Dan has been here to service things a number of times. Always very thorough, professional and helpful!

2022... Updated shoutout to Mark. Top notch tech, knows his stuff, super nice person. He has been dealing with several HVAC problems for me lately and is always able to fix things. Your in good hands if they send Mark!

Jay Hurt

a year ago

If at all possible I would have given Gabe more than a five star review due to the outstanding service.

Bryan Mierke

2 months ago

Tim & Terry were very thorough and provided great explanations during the service inspection about what was checked and recommendations on items that needed attention.

Chad Lindley

3 years ago

Used Becht/Givens on 11/2/19 for service on my furnace and the tech Dan showed up in a timely manner and fixed the issue with a reasonable rate. I have used there service in the past and will continue to use them in the future.

Thanks Chad

Laura Ross

a year ago

Kenneth Kidd

2 years ago

Nancy Mattingly

3 years ago

Gerald Lanham

3 years ago

Dan came today to perform the annual check on my system. He was prompt and courteous. He explained thoroughly how my system is working and the steps taken today to ensure the life of my system.
Thank you to Dan and the Becht / Givens team.
Gerald Lanham

Michael Peake

6 months ago

Jeffery White and his assistant David arrived at our home promptly after initial phone contact, inspected our system thoroughly inside and out and performed their duties in the professional manner that we have come to expect from Becht/Givens Service Experts over the decade plus that we have been dealing with the company.

Hardscape Store

6 years ago

Their technician Joshua was very professional and thorough with the annual maintenance he did on our furnace. Highly recommend.

Karen Woller

3 years ago

Technician Jerome came out and was very nice, very courteous, and knew right what the problem was from how I described it to him. We have had Becht/Givens as our heating/AC company for many years and they have been good to come soon when we call, and they are fair in their pricing. We have a service contract allows cleaning of AC and furnace 1 time a year and it’s very affordable

alissa meriwether

3 years ago

Dan was a wonderful representative of your company. He explained everything he was doing and we were very happy with his service.

Dylan Sapp

3 years ago

Dan was able to identify quickly the issue with the wiring and my thermostat. He explained everything thoroughly as he worked through the issues. I would recommend this service provider to anyone looking for quality work and fair pricing.

Cathy Evaline

a year ago

I want to say Jeremy with Becht/Givens was very helpful in helping replace my old heating and air unit and working with me in deciding on a system that was best suited for my needs. Becht/Givens was very prompt in getting the unit installed and the technicians who installed it were very knowledgeable and efficient in getting the unit up and running. I have used Becht/ Givens for the last 12 years and I am very pleased with their continued excellent service and commitment to the customer.

Sandra Hall

7 years ago

Hottest week of the year and my AC goes out.... of course!!! Called these guys at 8:30 on a Saturday night and had air by 10.... Nice repairman, great timing and I'm headed to bed to sleep comfortably. Thank you ssssoooo much!!!

Elizabeth Clarke

2 years ago

Buddy was very friendly and efficient.

Lonnie Burns

3 years ago

Mike was very nice. He did a thorough job checking out the furnace for winter. I would highly recommend this company for service. Very satisfied customer

Greg Kimberlin

2 months ago

Tim and Terry did an excellent job with our service. Very respectful and thorough.

Ed Maloney

3 months ago

Kaitlin Green

a month ago

I can't tell you how impressed I am with this company. I used them because they had good reviews and I have to admit, they still exceeded expectations. My AC unit is only 7 years old and over the last few summers, it really struggled to keep up with the heat despite getting it serviced with another company. I called Becht/Givens and they had my unit running smoother, quieter/colder and it has been SO nice to have a cool house in these hot summer months.
I then decided to use their services to move my AC unit from the back of my house to the side of my house and they were: on time, reasonably priced, efficient, very professional, and very clean. My husband can attest to how picky I am with any contractors coming into our house and I've been raving about how great this company did!

Pam Laughlin

5 months ago

Tim did a good job. Explained what he did for the maintenance.

Percy Ross

4 years ago

Libby Mills

9 months ago

Very quick efficient visit. Ryan and Tim

Sergil Gatti

7 months ago

Kyle did awesome!

Brandon Daugherty

a year ago

Mark came and did a great job he was very professional and knowledgeable and extremely glad we used Becht services

Jared Logan

6 years ago

These people are complete scam artists. They charged $99 for a service call. They came over after my furnace stopped working and told me I needed to replace pressure switch. I got a second opinion and they said that was absolutely false; the only problem was a small clog that the other company removed for free. Over a week later, my furnace is working fine. Clearly, Becht/Givens was trying to scam me. Needless to say, I would not recommend them.

Chad Garvey

10 months ago

Gary did a great and thorough job explaining everything he was doing in a very clear manner. Thank you!

Wayne Grether

9 months ago

Tim did great job

Bev Parr

8 months ago

Eric and Chris were great!

Yvonne Hemlick

a year ago

Eric and Mark were very nice my system was checked out and given a vl an bill of health. Buying this system was the best purchase I ever made. Thanks guys

Yvonne Hemlick

Kenneth Bailey

6 months ago

Ryan and Tim were great!

Greg Moore

6 years ago

I've been a long time customer. Always pleased with their service and responsiveness.

Sharon Harrah

2 years ago

Buddy was great! We always feel in good hands with Becht/Givens but this young man was really great!

Rob Lamb

2 years ago

Buddy my technician was thorough about maintaining my air conditioner and furnace. He was very clear in explaining the condition of my system and what was needed for preventive maintenance.

Donna Koko

2 years ago

Mike came to my dad's house and took his time to explain to my dad what he was doing and he answered all of my questions. On Sunday I woke up to my house being cold. I remembered Mike and called Bechts. He came within two hours of my call, was polite, and didn't pressure me. I recommend Bechts and I will use them again.

Catherine Ward

4 months ago

Tim was the service technician who came today for our routine HVAC maintenance. He was thorough and professional and a pleasure to work with.
We really appreciate his willingness to wear a mask while in the room with us since we are still observing COVID precautions in our home. Tim turned off all the lights in the basement and closed the gate when he left. His thoughtfulness was appreciated.

Dawn Aldridge

8 months ago

Tim..was very thorough and polite...pleasant experience

kdstuf

8 months ago

Tim was awesome!

Virginia Fisher

3 years ago

Mike has done our fall cleaning and did a great job, recommend him and this company to anyone. Thanks Mike

Dennis Alm

3 months ago

Kyle did a great job for us!

beverly oehrle

3 years ago

Dan came to check out a problem with my UV lights. He was very efficient , friendly, and courteous. He explained to me what the problem was, ordered the parts I needed, and set up a time to come back and fix the problem. Great Job, Dan

Charles Francke

4 months ago

Dan Hudson

7 years ago

I have used them for several years and they continue to offer good service. Scheduling is good and the woman answering the phone(Diana or Dianna) is exceptional on the phone. I made 2 appointments rental and personal residence. It turned out to be the same tech-Joshua Wolf. He was knowledgeable and explained what I needed to know. I will request him for future work.

James Armagno

2 months ago

Tim did an outstanding job servicing the HVAC unit. He was professional, courteous, and thorough.

Steve Dunkin

a month ago

Charles and Eric from Becht/Givens were very professional in their service call and offered meaningful solutions to our A/C problems. I highly recommend their services.

Wayne Grether

2 months ago

Always do a great job on servicing my heat and air condition unit

Ken Hyberger

8 months ago

Tim did a great job and was very thorough.

A C

6 years ago

Our technician was the same twice. He was as close to 'textbook technician' as someone could get. He was very clear, helpful, meticulous to diagnose the true issue, and honest with us. We weren't given the best news on the condition of our unit, but we were never pushed into buying a unit from them. It was all very matter-of-fact, not sales pushed. But because of that, we will definitely be buying our unit from them when it officially comes that time.

Jon Tracy

2 years ago

Erik Nicholson

2 years ago

Eric and Chip were on time and professional and they had my AC unit back up and running within an hour. I have been a loyal Becht/Givens customer for over 8 years and I HIGHLY recommend them.

Sincerely,
Erik Nicholson
Louisville, KY

Veronica Munn

4 years ago

Becht Givens is a good HVAC and plumbing company. They are professional, knowledgeable, and prompt.

Karen Brumley

a month ago

Air conditioner capacitor replaced today at Mom's house. The unit was also cleaned. Tim was very patient in explaining everything. He was professional.

Grace Morgan

9 months ago

Tim was very thorough, competent, and friendly. Would be glad to have him come again

Terry Collins

7 years ago

Joshua Wolf came out to service my heating unit today. He was very clear about the condition of my unit and what in the future my needs may be. I thanked him for his good advice and the very good service.

Chris Atchley

7 years ago

WOW can't say enough good things about my experience with Becht/Givens. Joshua was the technician that solved my AC issues. He actually took the time to explain what was going on and what it needed to be repaired. He was on time and very polite and went above and beyond my expectations. Thank you Service Experts and thank you Joshua!

Daniel Jacobs

10 months ago

David and Tim were awesome working around renovation work going on at the same time. We’ve been with Becht/Givens for a while for reasons such as that.

Barbara Beach

6 years ago

We are very happy with Becht/Givens. Our service tech as Joshua Wolf, he was great -- very knowledgeable and professional. answered all our questions and did a great job !
Thanks
Paul & Barb

Junelynne oldham Fultz

8 months ago

Tim did great job !

kyle atherton

6 months ago

Mark came out for our furnace inspection and cleaning. He was prompt, professional, polite, and was very knowledgeable about our system. Once again Becht Givens sets the bar high. Look forward to the ac clean and service in the spring.

Ward Deters

3 years ago

Daniel is friendly, very effective and knows HVAC units. I've requested Daniel for years because of the relationship we have witg tge service contract and because he knows our old house.

Sarah Khayat

6 months ago

Kyle Sherrod and his associate came out to give us an estimate on installation of a garbage disposal. From the get go, he was very personable and informative. He answered all my questions about the disposal and gave his own professional advice. He also answered unrelated questions about my water pressure which I greatly appreciated. Would definitely highly recommend.

Laura Kaufer

2 years ago

When I first had Mike come out he wasn't able to work on my unit because it was frozen over. He made sure I was put back on the schedule for the next day. When he came back he went above and beyond to make sure my unit was running properly and took the extra time to verify using several means of determination. Mike is the reason I am now a subscribing member of the service plan offered by the company.

David James

5 years ago

Dan from Jeffersonville was awesome, Very courteous and saved us (we had NO heat), Thank you is a massive understatement. We will sleep comfortably tonight from your new Bech Givens family member

Jennifer Frederick

8 months ago

Tim came and did my dad’s regular furnace check and did a wonderful job. He was very professional and efficient. We feel safe and protected having Becht/Givens service. Would recommend this employee and business to anyone who wants to maintain their furnace.

Mary Lee Nelson

a year ago

I just had the routine service on my HVAC system. Chip was so courteous and friendly and very good about explaining things to me. Wonderful service!!!

Quinn Sanders

4 months ago

Jeffrey and David was great they did a very good job.

Jrd Ard

5 years ago

Patrick Fagan

4 weeks ago

Tim was great today. Explained everything to me that he had done to my Heat&AC. Very Happy

Christie E

5 months ago

Kyle was so knowledgeable and professional. Did excellent work, I will definitely use this company again

molly & mike cowan

4 months ago

Got an error message. Called and techs arrived soon!
They checked it out and fixed it right away.

Very helpful and careful.

Gary and Tim did a great job!.

Also Frank came and fixed a years long circulation issue!! Great job Frank. Thanks so much!

Brook Stivers

2 years ago

We had a gas leak in our home, and was told by LG&E we needed a plumber, to come out and fix the issue before turning our gas back on. My husband and I moved into our first home last year, and had Becht/Givens come out for a water heater issue. We had a good first experience, so we called them again for this service. We wanted to make an appointment for them to come out, and the only appointment was for 6pm the next day. We all left the house, gathered necessities and stayed somewhere. Until we could come back to a warm house. We received a call around 3pm from a technician by the name of Brayton, asking if he could be there around 4:30 to 5pm. We said that was fine and I started heading to the house. Brayton and another technician end up showing at almost 6pm anyway. So I left for the house earlier than needed and waited longer than needed. They came in started doing their thing. Mentioned at one point, one of the pipes they couldn’t test was in our master bedroom closet, and might have to tear down our drywall! That was not something I expected to hear, neither wanted. Brayton said he tightened a 90 elbow in the attic. They finished their pressure test and said that they weren’t seeing a leak. When it came to paying he brought up a membership and that it would save us money, I agreed to that as it was going to be about $100 cheaper for the service. Remember this that was all that was mentioned before paying. Once they leave I receive a receipt via email. It listed the membership, a late hour fee of $40 and the service itself. We were never disclosed any information about a late hour fee, from making the appointment to paying for it. I called Customer Service and the technician stating that the late hour fee should have not been applied, as it was not disclosed to us at any point! This was said to be sent to billing and I have yet heard back. LG&E came back that night did their pressure test and it was an automatic fail. Called Brayton our technician back and told him our gas was still off. He said he’d call us back to see what needed to be done. He then came back with we’d have to repipe the whole house, including tearing down the drywall in our closet. We were devastated by this. He said he could probably come out to do measurements close to 5pm the next day. He said he would give us a call during the next day. We never received a call during the day and I was waiting at the house again. We received an email with an appointment confirmation for service on January 6th. We did not set this appointment up and that was insane for them to say they couldn’t start doing work until then. I called Customer Service stating I wanted to cancel our appointment with Brayton, and the January appointment that was made for us! Customer service said they’d do so and send out messages to all the managers, so they could contact us. While on the call with them Brayton leaves a voicemail stating he wasn’t going to make it, and put us on the books for the next day instead. I called back and told him we already canceled our service and that he should have handled, the situation better. He then goes on to say we don’t really have the manpower to get a lot done. We called another company to come help us, they tightened a notch on one of the pipes connected to the furnace, checked the valves, did their tests. Never went into the attic, mentioned the pipes in our closet or said that our issue was a full repipe. Their price was less than half the amount I was charged with Becht/Givens. LG&E came back out and their test passed! The gas was tuned on. As a result of Becht Givens lack there of service my family was out of the house two extra nights than needed and with a bill that needs to be refunded. By law disclosed on the receipt We had the right to cancel the transaction at anytime prior to midnight of the third business day after the date of transaction. I called Customer Service stating that and why. I was told those notes were being sent to all managers. It’s been almost a week and no one has contacted me. I won’t stop calling until resolved.

JEWELL GREEN

a year ago

Thanks to Ray and Zach for the excellent customer service

don paula callis

4 months ago

Tim did an awesome job.

Steve Sargent

2 months ago

Professional and efficient. Paid attention to detail

pat coons

5 years ago

This review is in regards to Service Tech #508 (Joshua) who serviced my Carrier Infinity unit on 8-18-17. Josh is a top notch Service Tech who is very knowledgeable in his field regarding Hvac/Heat pump systems. I have dealt with him in the past and with each encounter he has been straight forward in answering any questions I might have regarding Hvac systems. He is a true team player and exhibits the type of qualities an employer should look for to have with the company. I give him my strongest review possible for the type of service tech I want working on my unit. Thank you for sending him out. Respectfully, Dan Coons, retired U.S. Navy Chief(Surface Warfare Specialist).

Stephanie Davidson

5 months ago

Tim was professional and friendly! Thanks!

Lois Ketterer

a year ago

Ray & Paula were efficient and professional during their service visit. Would recommend them to others.

Martin Kays

9 months ago

Furnace check-up today from Brecht Givens. Excellent crew (Jeff, Gary, and Ryan) were on time, courteous, and professional. Definitely use again.

M K

a year ago

Thanks Ray
Heat is working !

Brenda Hughes

4 months ago

On time and very knowledgeable. Tim explained everything. I have used them for 9 years and very satisfied

Krista Pfeiffer

a month ago

Tim and Terry were the best. So informative and professional.

Hannah Ash

6 years ago

I needed a 150 foot long sewer line replaced. After calling around to many other plumbers and getting no response or being told they didn't do that kind of excavating work, Becht/Givens Service Experts called me back quickly. Anthony arrived to assess the damage and extent of the job. He showed me everything through the camera and explained what replacing the line would consist of. We got the job on the calendar. Anthony and the team worked all day long in the extreme heat to replace the line. They worked until dark and returned the next morning for cleanup.

Every member of the staff was friendly and helpful, including the customer service/dispatch staff. No one talked down to me, made me feel as if I was an inconvenience, or left me without answers. Anthony explained everything very clearly so I knew what to expect. Although needing the entire line replaced was a bad situation, Service Experts made it much less stressful. I would recommend this company for small or large scale jobs! It is rare to find such a high level of customer service in every department/level of a company!

Joshua Wolf

5 years ago

Becht Givens is top shelf HVAC! From the management to the office staff, all are professionals. Senior tech Ron Taylor and service manager James Boyd have 50 years experience between them. I recommend Becht Givens and it's a great place to work!

Jeff Scroggins

6 years ago

I used their online scheduling form last night and got a email saying they would be in touch within a hour to confirm my appointment via email or give me a call to choose a new time. I waited 4 hours and never heard anything and went to bed with my AC not working. It is now 5 hours into the new business day and not one call or email yet. I am taking my business to somewhere else that values their customers schedule and makes actual contact. I thought this would be a good experience based on all the reviews for the company but I cannot deal with playing the waiting game for someone to contact me.

Jennifer Hopkins

10 months ago

Chris & Ryan were fantastic! Excellent service!

Christy Herron

2 years ago

Charles was great at explaining everything to us. Very pleasant to be around.

sshaun23

4 years ago

I called them on a Sunday because I was having trouble with my ac for my home. Since it’s gotten hotter it’s not keeping up. They made an appointment for Monday and the tech came out and looked at my external a/c only and said because there was oil in the bottom of it that it would need to be replaced. He didn’t open the panel or hook anything up to the unit and said it’s his experience when there is oil where it was that the unit needs to be replaced. He spent maybe 10 minutes looking at it and it cost me $100. I didn’t believe my unit that was only 7 years old needed to be replaced so I called another company and they came out and showed me how dirty it was so they cleaned it, leveled it out and tested it and it was fine. It ended up costing me another $200 to have it cleaned and serviced but much better then the 10 minute diagnosis these guys gave me.

Gerald Jones

2 months ago

Tim performed Annual Service Maintenance. Very thorough and communicative. Great job

Edward Byers

5 years ago

Nick Doggendorf

11 months ago

The technician Mark was professional Swift and comprehensive in our AC check out thanks so much

Rhonda Denman

5 months ago

Tim did a fantastic job on our system today to keep everything in working order for us.

Douglas Brown

4 months ago

Once again Jeffrey did great work. Professional work performed in a congenial manner!

Justin Heitz

10 months ago

Gary!! was professional and amazing expert on AC Service highly recommend!!

Craig-in-Lou

a year ago

Jorge was very diligent and efficient. He is also very pleasant in demeanor, which is very important in customer relations.
I was confident he knew what he was doing. Oops! His name was Jorge. Corrected the post.

Ed Munn

a year ago

Mark did an excellent job repairing our furnace. He was here at 7993 Borden Rd. Greenville. Thanks Ed Munn.

Orville Thomas

4 months ago

Tim was very nice, and friendly and explained to me what he was doing and diagnosed the importance of maintaining these inspections annually, because of his professionalism, my wife and will definitely consider joining the club member program he proposed to me. Tim is a GEM

Brian Warfield

2 years ago

I had a wonderful experience with Becht/Givens. very professional, efficient and knowledgeable!
if I could give more then five stars I most certainly would!

Ben Zaabani

6 months ago

Tim did a great job, was professional and polite.

Len W

6 years ago

I would highly recommend Becht/Givens Service Experts. Joshua, my service tech called before he arrived at the exact time he told me on the phone. Joshua did a thorough furnace cleaning. He was very pleasant and professional. I hope Joshua's boss realizes what a great asset he is to the company.No , we are not related. He also provided me with some helpful tips. Great customer service .

Dale Perry

4 months ago

Sabrina Phelps

3 years ago

Dan from Becht and Givens was very knowledgeable and polite. He found a problem with the wiring on our heat pump and was able to fix it same day. Would definitely recommend this company to anyone needing service.

Tony Zipple

5 months ago

Dependable, friendly, and competent. The technician today was excellent. He even turned lights off when he finished. Considerate!

greg short

4 years ago

Was there in less than 1 hour from intial call. Diagnosied problem even though it wasn't HVAC problem 👍

Vickie Overfelt

3 months ago

Tim was very efficient and timely.

Chuck Stovall

3 years ago

Karen Rigby

5 months ago

Tim was thorough, knowledgeable & personable.

Aaron Brian

2 years ago

Mike was amazing! He was friendly and on task! His work was excellent as always. He was very knowledgeable and informative of what we need and upcoming services!! Want him to come back every time!! I rate him 5stars out of 5 stars. Plus a bonus star!!!!!

Susan Burns

6 months ago

(Indiana)
Kyle Beaded, was the person who came to do our 1 year inspection on my home.
He was on time and very professional and knowledgeable about the service. I learned more from Kyle Beaded, than the folks who installed the equipment in our home. He addressed all my concerns and questions. Please let him know we appreciated his services.

Lee Ann Sodrel

2 years ago

Jake and Eric were very nice and very pleasant to talk to. They did excellent work. Very pleased with their service.

Joe Seger

2 years ago

Becht/Givens came out to my house today and Mike Duffy was great. He was on time, knew what he was talking about and also educated me on some things about the furnace.I would highly recommend this company.

T Tom Tinker

8 months ago

He was very efficient and professional in servicing our furnace.

Joe LaRocca

2 years ago

Rose Dailey

7 years ago

WONDERFUL.

Sharlette Victorino

6 months ago

Chris was very informative and trustworthy. It was a pleasure doing business with him!

Carolyn Young

4 months ago

We have been customers since 1992. They have installed air conditioning in three locations and heaters in four. We have been under a service agreement on three locations for many years. Today Darren S.ANTHONY # 149 came and serviced our house and another house. He was even early and waited for me. Great man, very clear in his explanations and as helpful as could be. This is a good company with good servicemen.

Kevin Hood

2 weeks ago

Tim did a great job today on the maintenance of my system

Buddy Dumeyer

5 years ago

Ron Taylor was our service technician. He was friendly, professional, thorough, detail oriented & just a very trust worthy serviceman to inspect & clean our furnace in our home recently purchased. The previous owner recommended Becht/ Givens & we plan to use them moving forward under very good customer care program.

mojo sico

a year ago

Mark was great. Helping by telling me about ways to prevent future issues.

Andree Buckingham

8 months ago

Tim was personable and did a great job servicing our furnace.

Brenda Runner

8 months ago

Tim was polite and professional.

ms b

a week ago

I had my ac unit serviced by Tim. He was very friendly and helpful. Thanks again Tim.

Hongxiang Li

3 months ago

Tim is very professional and did a good job, highly recommend

Roger Conley

2 years ago

Buddy be the man! Informative and helped confirm the efficiency of my furnace. Discussed many new options and services.
Be a Buddy, excellent communication and fast in service
Excellent job!

SABG Home

2 weeks ago

I had my regular maintenance today and Tim provided the most excellent service! He called in advance and was on time, and when he arrived he exhibited nothing but professionalism while servicing our two units. Thank you, Tim!

JoAnn Myers

7 years ago

Darren was prompt, he explained what he planned to and what he actually completed. He was informative and seemed very knowledgeable.

Jamie L

5 months ago

Tim came for our furnace check up and did a great job. Was very thorough and let us know any issues we had. Would definitely used them again.

Kyle Elsmore

5 months ago

Woke up with 0 hot water and called Becht/Givens at 6am. They had me scheduled for an appointment between 12pm-4pm. They were on time and extremely professional. Kyle was EXTREMELY knowledgeable, and explained everything perfectly. They were on time for the repairs the next day and finished quickly and efficiently. I will never go anywhere else

Rochelle Hammons

2 years ago

Jake was very kind and explained everything that he had done.

Jared Ollis

9 months ago

I recently had my duct work cleaned out by Becht/Givens. Ryan Orth was the technician that serviced our home. Ryan did a great job. He was on time, efficient, and was very clean about the job. Ryan was also very personable, fun to talk with, and was really great at interacting with my two young children. Family members of mine have also used Becht/Givens and have been satisfied with their services. I would recommend the services of Becht/Givens (and certainly Ryan Orth as the technician) to anyone.

jasmin swanson

6 months ago

Tim was very professional, explained everything

Sarah Clayton

7 years ago

Woke up to no heat on a Sunday morning. 2 3year olds complaining of being cold. Frustrated I googled furnace repair and Becht/Givens came up first. Called and was told a technician would call at 8:00. Sho-buff he called and was here in 20 minutes. Charlie did a great job and he explained everything as he did it. Thanks Charlie. Good job and Merry Christmas.

Nell Buttram

2 years ago

Mike was here and took care of my problem. He was very skilled and didn't mind cleaning out the kitty litter dust that was clogging my furnace. Thanks, Mike!

Robert Clickner

3 years ago

We have used Becht/Givens for 20 years and have relied on their expertise always to keep our equipment running and properly maintained. I have never been disappointed! The office people are always friendly and their service people professional and prompt. We feel very comfortable recommending them for your needs.

James Rock

a month ago

Tim and Terry performed outstanding and excellent job on routine maintenance work on A/C unit. I asked several questions and got good responsive answer throughout the process.

Yvette Talley

9 months ago

Tim was efficient, friendly, and knowledgeable. Excellent customer service.

Yvonne Bowe

8 months ago

Pamela Smith

2 years ago

Five big stars for Buddy Gaddis from Becht/Givens! He went above and beyond the call of duty to unclog my dryer vent! He never complained, even though I’m sure the job took hours more than was scheduled. I wouldn’t hesitate to recommend Becht/Givens for your heating/cooling/duct cleaning jobs!

Shelley Douthitt

9 months ago

Fabulous service by Tim today! Our furnace & A/C is in great condition.

john wells

4 months ago

Tim did a great job recommend this company to everyone great job

Damon Shingleton

2 months ago

Good guys. Easy going and explains everything completely.

Philip Collins

a year ago

Jake and Ryan were punctual, courteous, and efficient. Can’t really ask a lot more. Jake found a part that was on its way to being broken and performed preventative maintenance on my smaller ac unit, and cleaned and serviced both my AC units and air handler. Ryan recommended and quoted some insulation for my attic which I’ve needed for a while, and we’ve got that coming up soon. ***** Well done.

Kayla C

a year ago

Garrett C. came out to our house today and cleaned our ducts and dryer vent. He was very professional, nice, and helpful. We are happy with our services- thank you so much!

Greg Maas

3 years ago

Dan installed a new Honeywell Programmable Thermostat at my home today. He arrived early ready to complete the job. After finishing with the installation, he walked me through all of the settings and options. He tested the system making sure everything worked as commanded.

Dan also noticed that my furnace made a loud boom when the blower started up and shortly after shutting down. He made several adjustments to the furnace cabinet as well as the air intake greatly reducing the noise.
I appreciate the awesome job Dan did in my home. Thank you!

Barry Texas

5 months ago

Josh Wallace

6 months ago

Christopher is awesome. He’s been out to our house multiple times and is always courteous and does great work.

T Flores

6 months ago

Excellent customer service. They were great at working with my availability. Christopher was on time, friendly and quick.

Roddy Williams

2 years ago

Nice guy but 177 dollars for there's nothing I can do

Scott Russ

a year ago

Jake and Eric came out and serviced our air conditioner and did a great job. They were very knowledgeable and a pleasure to work with. Pricing was very fair. Highly recommended.

Johnathan Higgins

5 years ago

Thanks for helping me. You all were better than great. I will recommend you to all of my friends and family. Wonderful experience and didn't rob the bank.

Delmar Stubbins

2 years ago

Excellent service very knowledgeable

Nick Curtis (Nick)

8 months ago

Ryan Jones

10 months ago

Becht/Givens got a plumber out very quickly to repain a bad water heater. Kyle was so polite and friendly and explained everything that was wrong and gave me all solutions and payment options that were available. He was here at his exact appointment time, was quick to get the new equipment and install everything in just a few hours. Would highly recommend him!

Thomas “LeGrande” Powell

3 years ago

Always dependable and very trustworthy

Michael Duffy awesome technician

Linda Hill

3 years ago

Mike was here and he done a great job he's a good worker

Beverly Weinhold

2 years ago

Brecht/Givens is the most professional and reliable company I’ve dealt with in the 13 yrs I’ve lived in Louisville. I don’t get multiple calls/texts before a scheduled visit. They just show up on time. They do the job expertly and answer all questions with respect. Roy and Daniel came by today ding a 5+ job. For Brecht/Givens that score is all in a days work! You are the very best. Beverly Weinhold

Beverly Bowman

3 years ago

I have been using this company for several years. Good customer service both on the phone and in person. Technicians are always professional, personable and thorough with their service. I would recommend to anyone.

Michel Samson

7 years ago

Outstanding service. Technicians are professional in their manner as well as the execution of their work. Very pleased with services performed yesterday. Couldn't be happier.

Debbie Atwood

2 years ago

Ray did an excellent job!

Cindy Kortz

3 years ago

Mike Duffy was here to service my furnace. He was very professional and informative. An asset to becht givens.

Jim Davis

7 months ago

Tim did a great job and explained all work done in detail. Very professional and thorough. Would recommend to anyone.

Tony Holcak

2 months ago

Great service from Kyle! Would highly recommend

Bobbi Wick

3 months ago

Ashton Napier

a year ago

Colton Kincaid

10 months ago

Eric Fuchs did a great job super professional

Jennifer Woosley

a year ago

Great service and courtesy from Gabe Mellow.

James Warner

a year ago

Mark was super helpful and knowledgeable when he came out to work on our HVAC. He explained the issue clearly, walked us through our options. It's clear this guy knows his work and isn't out to pull one over on folks. The office is also easy to connect with and super customer service friendly. Cannot recommend Becht/Givens enough!

Becky lunsford

4 months ago

Christopher did a GREAT job!!!

Laura Stocker

2 years ago

As always, we were contacted before the technician's arrival. He was right on time, and as always very courteous, friendly, efficient, and very respectful of our home. Great job Becht/Givens! Keep up the great work!

We highly recommend them!

Judy Roy

9 months ago

Tim did a good job!

Ronda Adams

2 months ago

My service expert Tim B did a great job. Explain everything and completed job in a timely manner

Kaysie Smith

5 months ago

We are new homeowners and we were very impressed with Becht/Givens all around. They quickly got us an appointment and Jeffery, our technician was thorough and found our problem quickly. We are excited to create an on-going relationship with this company for our home maintenance needs.

Tabitha Rice

4 years ago

Mike came to our apartment on a Thursday to fix the exhaust on our water heater (the problem was causing CO build up). It turned out to be a very complicated job that he couldn't complete then, but he made sure to get it to where we were safe for the weekend! He came back their next available business day with Jorge. They were able to fix what seemed like a nightmare problem efficiently and thoroughly. They tested the water heater and let us know it was working. They were kind and professional. I would recommend them!

Donald Arahood

5 days ago

Tim B. Was great! Friendly, professional, and personable. My dogs like him, and he even took a couple minutes and played with them a little, which they loved!

TERRIE GIBSON

2 years ago

Entering this review for my parents. Michael was professional, friendly and knowledgeable about the work he was doing. He had a great since of humor as well.

Kent Browning

4 months ago

Knowledgeable associate. Very thorough and informative. On time for appointment.

Kim Connell

2 years ago

Randy Jones

2 months ago

Great service - went the extra mile.

Brenna Cooper

2 months ago

EDIT 5/16/23: Jeffrey was fantastic, did a great job and was cheerful and polite despite the torrential downpour.

EDIT 11/17/22: Tim was great! He was quick and professional, very helpful.

Mark did an amazing job! My ac is back up and running.

Doug Briscoe

a year ago

Ian Guthrie

4 years ago

Mike was great and took care of us. Appreciate it
~Ian

Steve Shuff sr

4 months ago

It was time for our semi annual system maintenance. We have been a customer of Becht for over 30 years. Last year we bought a new HVAC system. Today our technician was Tim B.
Tim was the most thorough technician we have ever had work on the equipment. He was as importantly a true customer service professional answering all my questions and explaining things I didn’t think to ask.
He didn’t rush, but was always busy.
Giving Tim the highest compliment today!!!!!

John Carney

6 months ago

Tim, the service technician, was very professional at all times. He took the time to explain everything to me, once he completed his inspection in a manner that was easy to understand. He arrived on time and worked with me to ensure that everything was done correctly. I am very satisfied with the level of service and professionalism exhibited during this inspection.

Joe Gahlinger

6 years ago

Joshua was our technician for our semi-annual checkup. He was on time, very professional and did a great job. He kept me informed at every major step and explained everything clearly and succintly.

Great job!!

Chris Gahm

3 weeks ago

Service was great and Tim was very prompt and professional

Jacqueline Dillard

2 years ago

My husband and I have been Becht/Givens customers for many years. This is the second year to have Daniel for the yearly maintenance on the outdoor unit. He is very thorough, answers whatever questions I have and a kind man. I've already told him that I will be asking for him again next time service is due.

kathy nally

a year ago

Ray and Ryan were great. They came early. They were friendly and got right to work. They did a good job checking the furnace going above and beyond to alleviate my concerns.
I plan on calling on them again with any other concerns.
It was a pleasure to have them work in my furnace.

Robert Franklin

3 weeks ago

Tim and Terry did great ... thanks

Nancy Holt

a year ago

A very thorough check up! I was pleased with the time spent and all they explained to me. My service person was very friendly and knowledgeable. Thanks!

Janice Cartwright

7 months ago

Excellent customer service from Mark. Our furnace went out during most recent storm wilith 1 degree temperature. Mark came out during the very late evening hours to help us out. We are senior citizens and so very grateful. Mark was understanding polite and definitely knew the business.

carol smith

7 years ago

I have been with Becht/Givens since the early 1980's and have always had wonderful service. Jeremy Farnsley was the tech who completed my semi annual review and as always was on time, pleasant to deal with and explained all the inspections that were made in terms that were easy to understand. I would highly recommend Becht/Givens to anyone, and have.

Gage Stigner

8 years ago

Laurie Iannone

3 years ago

Erika Oviedo-Hinojosa

4 years ago

Adam Hamilton

4 months ago

Kyle with Becht came out and helped us in our new home. He was extremely knowledgeable, professional, and helpful in our issue and had us squared away in no time. Will definitely be using their services again in the future.

Larry Holland

2 months ago

Mr Tim was very professional and knowledgeable I will try to get him every time I need some maintenance done

M Wilson

9 months ago

Kyle Sherrod was here on time, was courteous, professional and explained his process to install a water heater and toilet. He answered my questions thoroughly and clearly knows the industry very well. He made sure to check his work and cleaned up all debris, water etc. I am grateful to have found a top notch plumber and I highly recommend!

Captain Tony

3 years ago

Just had the furnace blower motor replaced on my 5 year old Lennox HVAC system by Mike of Becht and Givens Service Department. Mike was in the house trouble shooting within 24 hours of making the service call. Which was made on Sunday afternoon. It's employees like Mike, who was courteous and professional, that make companies like B/G as great as they are. The service department is absolutely spot on. Mike had the AC up and running in a couple of hours. Now the wife is very happy which makes my life very happy. Many Thanks to Mike and Becht / Givens.

Gabrielle Parroco

a year ago

Ryan came by today to check on my recently installed Mitsubishi Mini-Split- installed by BechtGivens technicians Buddy and Jeff. Everything is working perfectly. My house is finally cooler and my electric usage has been cut in half! I am very satisfied with the customer service and the technicians who take care of their customers. Would recommend this company to any new home owner like myself!

Tom moore

2 years ago

Charles arrived promptly and provided excellent service and advice. We will use this company in the future.

Barbara Smith

6 months ago

Eric and Jeff stopped by today to service my furnace. They were a wealth of information to me and we're very pleasant to talk with.
They were very professional and did a great job.

Theresa Holmes

2 years ago

Today Charles came to service my ac and heater and he went above and beyond to help me. This is the second time he has been here and I must say he has been the best gentleman to come to my home over the years and I hope to get him all the time. Even Mr King my dog knows him and Charles always give him time and talks to him and pets him😊😊 Thank you so very much Mr Charles!!!!

cyrus Haygood

6 months ago

Tim did an excellent job 10/10 recommended

Logan Chapman (Lrchapman)

5 months ago

Kyle and Shawn came out to repair a water heater leak. After a brief look they spotted the problem. Got it fixed in no time. Spotted an additional problem they fixed in two minutes. Even spotted a gas leak I had on the outside of my house. They were very professional, efficient and friendly. Will use again when future needs require.

Dianne Ryan

11 months ago

Kyle came in with a smile, presented all my opinions, handled all my problems with the upmost professionalism. Made my crazy day sane! Thanks

Jacquelyn Reid

a year ago

Ray diagnosed and repaired HVAC problem in minutes.

Sharon Maharaj

6 months ago

Extremely professional and Efficient was Pleased with their work and Explanation of the services done .. Highly recommend

Allison Pruit

6 months ago

Christopher did a nice job. I appreciated the call ahead and he went over everything with me after he was finished.

John Laughlin

7 years ago

Jerome Farnsley was the technician who provided the semi-annual inspection of our furnace. He seemed very knowledgeable about the service he provided and answered our questions to our satisfaction.

Victor Miron

9 months ago

I bought at the beginning of the year a heating unit from them and they did a very good job installing it. I set up a seasonal tune up appointment and they were very prompt. They sent Tim to my house and he was amazing. Very friendly, professional and he even gave my dog a treat. That s how companies should have maintenance guys like Tim. Not the cranky dudes that come to your house, be grumpy and make a lot of mess in your house. I recommend Becht/givens for your hvac services. P.S not affiliated or payed by them. Just supporting good businesses in the area.

Nicholas Schnell

4 months ago

Jeffrey was thorough, professional, polite and efficient. Becht/Givens is a great company to work with.

Shawn Cowley

4 months ago

Tim was courteous and explained everything in detail

cindy niles

9 months ago

Mark and Ryan were great

Gavin Hinton

3 years ago

I had mike and jorge come and looked at my ac unit and they were very professional they took there time to find out what the problem was and they answered all my questions that i had

Ruth Young

3 months ago

Tim was very nice, on time & seemed to know what he was doing. He seemed very thorough & explained everything he’d done.

Nancy Schnell

5 months ago

Tim did a fantastic and thorough job doing routine maintenance of our heating system. Very knowledgeable and very polite. We've been using Becht Givens for years and will always recommend them to anyone needing service.

Kilian Wells

9 months ago

Mark and Ryan at Becht came out to service our furnace as a second opinion since the previous company told us we needed a replacement due to a dangerous CO leak. Only knowing the concern about CO leaking, they used a camera to check for cracks in the heat exchange, sniffed for CO in our vents, and did a combustion analysis to confirm. They told us our furnace was fine. I explained my relief given the previous company and then asked what I owed. To my surprise, they told me I owed nothing. Second opinions are free. They saved me $8,000 and asked me for nothing in return. Thorough, likable, explained everything they were doing, why, and what was happening. Couldn’t be happier. Thanks, Mark and Ryan.

Darryl Parker

7 months ago

Tim did a good job.

Mike Newport

3 years ago

Mike Hayden sold us our Lennox system 10 yrs ago and Service experts has maintained it the entire time. The company has been easy to work with and Mike has been their to answer any questions I’ve had. I highly recommended them and will continue to use them.

Craig Hazelet Clark

2 years ago

Becht installed our split-unit in our sunroom. They were AWESOME!

Mark Andrew Presley

a year ago

Thank You, Ray!

April Schweinhart

a year ago

I always know that our AC and heating will be taken care of with Becht/Givens maintenance plan. My most recent visitors, Ryan and Jake were both friendly and made the check-in process easy for me.

Amy Brummer

4 months ago

Chris and Ryan are courteous and professional and explained the service very well

Kelly Pyzocha

5 years ago

Technician did a great job while her but we've asked 2 technicians about a solution to a humidity problem in our basement in the last month. Both said they would get back to us and we have yet to hear from anyone.

Ariana Shah

6 months ago

Tim was very communicative and helpful! He showed me first hand what my issues were and was even able to get a sales consultant to come talk to me same day. Thanks for the good service!

kytnichols

6 months ago

Tim was our tech and he was great! He was very thorough and helpful. He keeps our system in good health and is great at educating me on how best to keep my HVAC system purring.

Pat McGroyne

3 years ago

Mike came out on Memorial Day. He was done with a system recharge in an hour. We had a quick discussion about the system and he didn't push for extras or try to sell me a new system. Very happy with the experience.

David Strauss

7 months ago

I have used Becht Given services for years. They are always the epitome of professionalism and timeliness. They stand behind their word should there be any concerns. Kim was the representative that provided the semi annual service check today. As always, called in advance to advise when he would arrive. Very ethical and thorough individual. I will continue to be a loyal customer.

Elizabeth Hagman

8 months ago

Took care of my Aprilaire purifier and humidifier filters and all most wonderfully. Thank you Mark for taking of this winter maintenance.

Patrick Feeley

3 years ago

Great service Dan. He’s professional in every regard.

Ann Smith

3 years ago

Great experience! Have a lot of info on furnace. Very professional! Dan great job.

Benjamin Riggs

3 years ago

Don was my service tech that came out to service my furnace . Don did an amazing job !! He was on time , very courteous and very professional !! I felt like I was his #1 Customer !! I will be asking for him to come back in the summer to service my furnace again !!

Preston Searcy

5 years ago

Josh Wolf came out and did a great job taking care of our HVAC. Professional and kind. Signed up for regular service.

Racheal and Jessica Schmiedeler

a year ago

Not only we’re they able to come and check my AC the very next day but they were the friendliest people on the planet. Eric Fuchs and Gabe Mellow are so knowledgeable, courteous and honest. I most definitely would recommend them!! Thanks Eric & Gabe!!!

Jeffrey Ganote

3 years ago

I was happy to have Dan come out today. I have confidence that he will do a thorough inspection of either my heating or cooling systems.
Overall, I’ve been happy with the services and installations we have had with Becht/Givens/Service Experts for over the last 25+ years.

Callie Potts

2 years ago

Ray was my technician, he showed up on time and completed inspections on heating and air systems. He did a great job and went over his findings with me. I will remain a Becht Givens co

Todd Nickens

3 years ago

Had a noise coming from my furnace. Called Becht/Givens and they sent out a Technician on the same day. My Technician was Mike Duffy, and he did an excellent job of locating the problem and fixing. Great service. On time, and very professional.

Sheila Corum

4 years ago

Very quick same day service and absolutely good rates

Mindy Lambert

2 months ago

Jake and Eric were super helpful and answered all my questions! Thank you for the maintenance on the furnace. Good to know everything is working well and ready for the colder temperatures. Thank you again for being so helpful!

Another 5 star rating! Eric and Tim came to the house. Had some regular maintenance scheduled today and they were super helpful. Has some concerns had they were very thorough and explained everything!

Jasmine Marks

3 years ago

Dan was very thorough with deducing the problem with my furnace. We appreciated his help! Great guy!

Krista Martin

11 months ago

Kyle S. was very professional and thoroughly explained what issues he found and how to fix the problem/cost before doing anything. He answered every question I had and couldn’t have asked for a better plumber. He made sure everything was working properly before leaving and I will be specifically requesting him for any future plumbing done to my home.

Lavanya Wijeratne Peter

2 years ago

Our water heater broke over the weekend and the basement flooded. We were very lucky to have Brayton Brading come over to check it out. He was knowledgeable, and very thorough. He worked fast and made sure the job was done properly even though it took so long. We were so glad to he was the technician that showed up to fix the hot water heater during a busy holiday weekend. Couldn't reccommend Brayton enough. Great attitude and super careful with COVID precautions as well.

bobbi elmore

a year ago

This is the company you want to repair or replace your HVAC system. I cannot speak highly enough about Becht/Givens’ entire employee base that I had the very good fortune to come across by mere luck. The previous owner of my home had passed but he took excellent care of the place I now call home. I got a couple estimates from companies I found on Google. I thought they were way off base with their prices. As well as Just Maybe, they thought I was a damsel in distress. I’m hardly a damsel but I was distressed for sure! Thats when I noticed the annual preventative maintenance stickers on my very old unit. It was Becht/Givens. I thought one more estimate can’t hurt and if they were good enough for Mr. Beltle, I’m interested. I called after 4 pm on a Friday. The most pleasant lady answered the phone. I told her my whole scenario. She listened then asked me a few questions and told me Daniel would be at my house Saturday morning between 10-12. Daniel Was at my house very shortly after 10am. This guy, Uber polite, friendly, informative, professional and incredibly helpful. He also gave me the most reasonable estimate by far on a brand new Lennox HVAC system. Remember this was Saturday morning. He texted me Sunday to ask if they could begin work on Monday? They had most everything on hand and would swing into the local Lennox dealership to pick up the rest. A 3 man crew was at my house the following morning to install it. Jeff, Buddy and True rocked! It was raining very hard at times as well as nasty humid. That did not phase them. They set up a canopy tent outside right next to the house to install the new A/C unit. In my basement the old furnace and everything except the ductwork was hauled out without one grumble. These guys work great together and we’re very nice to me answering all my “What about this” questions. So, if you are a review reader this is an excellent and ethical company. I am very pleased to have done business with them. Daniel, Jeff, Buddy and True delivered. The only regret I have is not remembering the woman’s name that I initially spoke with. She was right up there with the rest of the group.

Laura Melillo Barnum

a year ago

Mark and Ryan are the best! They are honest, knowledgeable and fast! True professionals! We even signed up for the maintenance plan because they were so good!

Abigail Stocker

a year ago

Excellent service from Jake, Gabe, Ryan and Eric

Rachel Corbett

3 years ago

Jorge took care of us.

Jim Allen

4 years ago

Dan has been our technician for the past 5 years, he is the most professional and reliable person you could ever deal with. This is a great company to do business with top-notch people across the board!

Jay Stazer

a month ago

Very good service

Lee Look

5 months ago

Had a great experience with Tim…was meticulous and thorough…would recommend him…

Tamala Ponder

8 months ago

Tim did an excellent job. He explained things very well. I’m very satisfied with my service call today.

Mary Ann Ramsey

2 years ago

Be sure to get a second opinion. This company is double and triple other companies in the area. It is shame we have been a customer over 19 years and the price was outrageous

Dale Bozian

2 years ago

Very friendle and efficient thanks to ray

Jennifer Kaelin

7 years ago

Had a wonderful experience. Eric did a very thorough job . his willingness to check every detail saved me a ton of money . thank you. Would definitely recommend!

Rebecca Brewster

a year ago

Service was fast and efficient. Our technician Gabe was very knowledgeable, friendly, and gave excellent service and explained everything very well.

jamie l

3 years ago

Becht/Givens service was very professional and knowledgeable. Jorge and Frank came and replaced the mismatched part of our new AC unit that was installed couple days ago. Would highly recommend them.

Susan Bailey

6 years ago

We just had a service call today by Joshua and he was very pleasant, knowledgeable and courteous. He is to be commended for his customer service.

V Design

7 months ago

Lennox unit installed less than two years ago - serviced less than a year ago. Had a board go out. Was supposed to be under warranty. Got charged $500 for parts and labor. They tried to push their service plan that would have discounted the rate. Called a few other HVAC repair companies and found out that it WAS under warranty and the service charge to replace it would have been around $175-$200.

Susan Barton

a year ago

Gabe and Ryan were quick and efficient and knowledgeable

Josh Perkins

7 months ago

Mark was great fixed my problem quick even Came on New Year’s Eve and helped me get the best deal would definitely recommend thank you

Steve Yount

2 years ago

Excellent service. On time. No hassle. Buddy, True and Daniel were a pleasure to work with. Highly recommend Becht/Givens. Trusted name trusted service.

shag126

5 months ago

Very good service, pleasant professional personnel.

Janet Roberson

3 years ago

George and Frank installed my new HVAC system today. The work they did was outstanding! They were polite, respected me and my home, and were courteous. Very efficient and professional.

Gabrielle Parroco

6 months ago

Mark was very efficient and knowledgeable when helping with my mini split. He even went out of his way to make sure the unit is more secure on the wall. Overall great experience with great service.

Wayne Jones

4 years ago

Great Service and great info

Ann McAllister

5 months ago

Tim did a great job. He was very thorough. Showed me everything that he found. I really appreciated that. It was the first time anyone has ever done that.

Greg Butler

2 years ago

I had my HVAC system serviced and looked over after buying a new condo and these guys were great. Everyone was very friendly. The service tech Buddy was awesome. I definitely recommend this company and I’ll be using them in the future.

Laura Bonsall

2 months ago

Eric and Tim have been great today. They explained everything going on with the furnace and ac as well as before, and after pictures when they clean the furnace and AC. I am very happy with this company and they have served me very well.

Saraa Goo

3 years ago

Mike Duffy came out on time serviced my Furnace, made me aware of any possible future issues and provided recommendations. Have been very pleased over the 20 plus years with Becht/Givens and will continue to be their customer. Mike completed servicing my 10 year old unit and was very courteous throughout the service visit.

Thanks Becht/Givens-Mike,
Mr.Gary Schoo

Miss B

7 months ago

Tim was super informative and answered all my questions.

Kam Huffman

6 years ago

Great experience. Joshua Wolf came to the house very fast after I got off the phone with him. He did a diagnosis of the problem I was having, he went above and beyond helping me out, and gave me tips how to prevent the issue.

Deborah Keeling

5 months ago

Jeffrey arrived on time. He was very professional and efficient. Great job as always.

Candice M

5 months ago

Gary and Ryan did a wonderful job cleaning and discussing my complicated hvac/dehumidifier/air purifier system to me. I have several filters on the system. They even wore booties on my carpet. You don't see that often. Thank you for a great job. They also called 20 minutes prior which is helpful for the 4 hour window. Appreciate it.

Melissa Hoekstra

3 years ago

Tech was sooooo helpful. Really appreciate him coming at 10pm to get our AC up and working.

charles arnold jr

4 years ago

Very professional and took his Time figure me an estimate ( that’s a good thing )
Answered all of my questions that I had at that time
He definitely put the best foot forward for the company

Sheila Shumate

2 years ago

Charles was a total professional. He was very thorough in cleaning my air conditioning unit. He was very polite answering all my questions and concerns. He even showed me the correct way to install my filter. I will be requesting him when when it comes time to schedule my furnace cleaning.

Sandra Schmitt

10 months ago

Very efficient, and thorough.
Ms Schmitt

Mohammad Amin

2 months ago

Replaced electric water heater and replaced bathroom faucet. Prompt next day service by technicians Kyle & Sean. Totally satisfied.

Jeffery Weldon

3 years ago

Anthony was very upfront about work that was needed and honest about rate. He was very polite and professional.

Kristen Black

4 years ago

Daniel Rodriguez

7 years ago

Had Joshua provide AC Services today for my unit. He was very polite and courteous when he introduced himself. I got a call before he came and was on time. Joshua showed a professional attitude and was well informative with explaining thinks to me about my unit. Joshua educated me on the promotions and offers Becht/Givens had but never tried to push me to make a decision I was not ready to make. In all, it was an excellent experience and look forward to having Joshua back for our next tune-up.

Salem Bruce

5 years ago

Joshua (#508) did a thorough job....very knowledgeable, courteous, and helpful. Have used Becht/Givens for two and a half years and find their service to be excellent and always on time.

Janine Whitis

3 years ago

Dan is the service person I always ask for because I trust his integrity and knowledge base.

Natalie Estes

2 years ago

Derick McNair

2 years ago

Cindy Peterson

3 years ago

Jorge was an awesome technician. He was very thorough and personable. Highly recommend.

Herman Hartweck

a year ago

The Becht technicians were prompt,
thorough, professional and personable.
Eric and Chip fixed the problem we had,
and also explained features of our con-
tract that we asked about.
Thanks for the good service —- AC on
a 95degree day is pretty important!

ben rogers

2 years ago

Becht Givens did a great job installing new systems in our house. Props to Gabe Mello, Dave Matthews and Michael Hayden.

Darren Anthony

7 years ago

Shane Russell

a year ago

Fantastic service from these guys today....Gabe and Daniel both did a great job!

Debi Mattiuz

5 months ago

Ryan and Jeffery were pleasant and explained everything easily. They answered all of my questions. Polite and professional.

Nelson Scalf Sr.

3 years ago

Mike did a quick and excellent job. Thanks so much!

Virdal Marshall

6 months ago

Christopher came to inspect our furnace and was communicative and helpful, I would definitely have him out again

Kevin M. Lloyd

9 months ago

The whole experience was wonderful. From Erin scheduling to Eric coming and giving an estimate to Ryan the technician. Can't recommend them highly enough. Ryan was so thoughtful and thorough.

James Burrous

7 years ago

mingus

7 months ago

Mark,

...

...

Thank.
Can't wait for the new motherboard!

kristie Foley

a year ago

Chip was great!! He provided great service with a friendly attitude!

Amy Hennessy

a year ago

Brad Crabtree was excellent and I highly recommend him if you are looking to purchase a new heat and air system. He was there from the beginning to the end of the entire process. Very informative and made the whole experience so stress free.
It was very reassuring to have one person who you can contact through the process.

thomasebraden

3 years ago

Carolyn Johnson

3 months ago

Tim did a great job!

Danny Jarrell

2 years ago

I appreciating having experienced repair man such as Jake and Daniel. They did an excellent job and I’ll be calling them back again. Very professional.

chris mclean

2 years ago

Ray was very friendly and knowledgeable and showed me what was wrong with my ac. Would definitely recommend them. Ray was on time and very professional

Maegan Caldwell

5 months ago

Tim did an excellent job with our annual maintenance and he was very thorough on what he did today and with explaining each part of what he check and also giving me a heads up about certain parts on my hvac unit!

James Vogel

3 years ago

Dan is the man. Had me back up and going in less than an hour.

Tracy Johnson

a week ago

Tim was very efficient and helpfuo

clentz55

6 years ago

Darren Anthony was our service install man and he was very informative on what he did, courteous and over a great guy. My wife and I are thankful we chose to go with Becht/Givens to install our new AC and Heating unit.

joshua farnsley

7 years ago

All the technician are all very knowledgeable

Jason Conn

8 months ago

Tim did a great job tonight. Would definitely recommend Becht Givens Service Experts.

Wayne Priddy

a month ago

Beverly Couts

a year ago

Mark explained things thoroughly and gave me several options. He was kind and cleaned his workspace and my furnace completely.

Jess Clapp

a year ago

Tim was super helpful and helped us understand all of our options to feel most comfortable with our choice.

Donna Rohrer

3 years ago

Technician Daniel provided excellent service

Theo Breckenridge

10 months ago

Jordan Dale

2 weeks ago

Tim was a great technician. He was thorough and even brought tests for my dogs.

Chuck Rodgers

2 years ago

Eric and Jake with Becht/Givens provided great, fast service. They were very professional and thorough. The time up made my A/C and heat work better than ever.

Kathryn Sparks

2 years ago

Ray and Brendon were great. They were thoughtful about cleaning up after our duct cleaning and making sure we were able to get our kids out of the area they were working in before turning on their noisy equipment.

Charles Richardson

10 months ago

Mark and Ryan were true professionals. Very thorough, and knowledgeable.

Mary Dutkowski

a year ago

Ray and Ryan were very kind and explained things very nicely. Great guys to have working for you.

Tim Lasley

a month ago

Excellent service and on time with the appointment. Technician Tim did a great job explaining all the details of our A/C system checkup. Highly recommend these guys!

Beth Ragland

a week ago

Tim was very pleasant and did a great job!

Eddie Smith

3 years ago

Dan represented well. He identified the issue and answered my questions. Very helpful in helping me decide on replacing the system.

Jaelithe Lindblom

8 months ago

Tim was very polite, thorough and helpful!

John Dick

6 months ago

Geothermal heat pump wasn’t operating correctly after moving into new home and setting up WiFi thermostat. Called the company and Mark, the service technician, arrived within an hour and walked through the thermostat settings and adjusted to the specifications of our system. Mark was very helpful and answered all of our questions before completing the service. Will definitely use them for our ongoing maintenance and service needs!

Brian Williams

5 years ago

A/C Started failing after 1st year, 7000$ unit. Bought and serviced by Becht givens

Jordan Williams

a year ago

Mark was AWESOME. He was quick, efficient, and very knowledgeable. He told me what the issue was and explained why it was an issue. It all made perfect sense. My family can now enjoy the A/C and be comfortable in the house without paying outrageous prices. 10/10 recommend this company and Mark!

brittany bennett

a year ago

I had my unit replaced in the begining of March and my maintenance warranty inspection was completed this week. The technician Jake Simms was awesome, very helpful, information was provided that was not initially and he had followed up after to get the switch box replaced that should have been upon install initially also. Very pleased with all customer support and front desk representatives also.

Peyton Fryer

2 years ago

Ray was great and fixed our problem without hesitation. Would highly recommend.

Metgot Chamorro

2 years ago

Great service! Thanks Ray

Malia Edmonds

2 years ago

Kristie Hankins

a year ago

Great and quick service by Garrett and Ray!

Valeria White

a year ago

Gabe and Ryan were very good , and explained things well.

Josh Mahoney

a year ago

Ray, our service tech provided a very thorough review of our equipment and explanations of everything as he went.
Troubleshooting issues with our current thermostat and helping us resolve those issues was above and beyond a standard upkeep inspection and was truly appreciated.
Great service from a very reliable company!

Natassjia Sheffey

7 months ago

Huge shout out and thank you to Ryan and Jeffrey! Honest, professional, knowledgeable and personable. My becht/Givens experience is always greatly satisfying.

Michael Duffy

3 years ago

Suzanne Richey

2 years ago

The sales rep came out to give me estimates. She was very nice, but obviously in experienced. She did not leave me any quotes in writing, just verbal, and what she quoted me was 2-3x higher than the other 4 companies I received quotes from.

Clark Duncan

2 years ago

Extremely professional, honest and fair. Would use them for any of my heating/air and plumbing needs in the future!

Melinda Hutcherson

6 months ago

Kyle installed an elongated toilet. Very knowledgeable. Would recommend this business.

Michelle Kimler

6 months ago

Tim performed thorough and great service today with our biannual system maintenance.

Tom Williamson

8 months ago

Another great experience with Becht/Givens. Tim was on time, clearly communicated expectations and was a pleasure to work with.

Kim Thorngren

4 years ago

Ginger Kovacevic

4 years ago

Michael 274-00531 was on time, courteous and extremely knowledgeable. We have invested in your Plus Agreement Plan and will continue to do so! I will request Michael for all my maintenance and repair work in the future. Your lucky to have him representing your company!

Missy Blevins

2 years ago

Customer service is alive and well at Becht/givens ! The 2 gentlemen ( jason and Charles) they sent to service my A/C was very courteous they listened to me and did a very thorough job inspecting my unit explaining everything to me along the way ..I was very worried but it ended up being a very trivial problem ..They gave me several tips about my unit so I can be a better owner of it too. I give becht/ givens and their service technicians a 5 star rating . Thank you becht/givens! 😊

Andy Smith

3 weeks ago

Wendy Gutierrez

2 years ago

Ryan and Ray they did a very good job.

Krista Turner

2 years ago

The service was great! They both went above and beyond to make sure everything was taken care of.

Connie Beirne

a year ago

Chip was very professional, courteous, and pleasant. He did his job efficiently and better than others before him. I believe you are very blessed to have him as an employee. He certainly is a wonderful example of your company employees. Connie Beirne

Jiang Freda

4 years ago

Our AC went wrong on Sat, we called multiple places the next morning. Becht/Givens is the only one offers the service on Sunday without extra charge, and they're willing to work with warranty company. They sent technician Wei Sunday evening, very nice guy, problem solved! Saved our life in heat!

Jason Davis (InandOutofPRINT)

a year ago

Great job explaining results and friendly nature. Would recommend to anyone.

Bradley Henson

2 years ago

Ray came out right right away and was awesome. Quick and easy he really knows his job. Will come back for furniture business

Rebecca Fuller

3 months ago

Tim was our technician today and he answered questions as well as working in a timely manner. When finished he reviewed the maintenance and gave me time for any discussion. I also appreciated a tip on protecting the warranty on my system. We have used Becht/Givens for 20 years and will continue.
Thanks! R. Fuller

Kenwyn Wise

3 years ago

Dan Atkins
Service Expert! Top service person for my annual visit to get my furnace ready for WINTER!!!
Total Quality Person !

Susan Abram

a year ago

Jake has done a great job.

Supreme-Ronny SS

a year ago

Mark Terry has been the best hvac person I have had done business with. He is quick on getting work done an he takes very good care of all our problems fast

Kelly Kelly

4 years ago

Mike did my AC maintenance and replaced the capacitor. He did an excellent job! He also explained the new advantage program to me which I appreciate.

Gary Macpherson

3 years ago

mike solved my furnace issue quickly and without trouble. on time, professional, and friendly. GREAT service !

Jonathan Higgins

2 years ago

Alexandra Schulz

a year ago

Thank god for Mark and Eric! They fixed my AC and saved the day!

Dustin Leonard

a year ago

Dwayne and Gabe come highly recommend. I couldn’t be happier with their service and installation. Thank you gentlemen

Christy Mathis

a year ago

Mark was very nice and explained everything to me as they went along. I've only ever had great experiences with Becht/Givens and would highly recommend!

David Hoerig

6 months ago

Christofer did a great job on the preventative maintenance on my furnace. Spent time answering my questions and making sure all was good!

Jim Guffey

5 years ago

#508 Joshua came on time, got the problem diagnosed and repaired promptly. I’m one happy customer to have heat.

ruth koerner

9 months ago

Tim & Eric we’re courteous and respect of my property. They provided feedback to my concerns. They were friendly.

T.R. Johnson

2 years ago

Chip and Eric from Becht-Givens provided me with a professional, thorough and informed experience. Both of my a/c units and furnaces were checked in a timely manner. I also received service report cards explaining in detail what was completed on this visit and, what potentially will need to be handled in the future.

Samantha Escobar

9 months ago

Tim was awesome! He was friendly and knowledgeable and was able to get us taken care of. Thanks for hiring guys like Tim!

charles mark costabell

2 years ago

Buddy was awesome . Very polite, asked us if we had any problems or questions .
He even turned off the lights in basement and hallway and closed the doors !
Great Company and have always been pleased with their work .

Logan Clark

a year ago

Ryan and Jeremy were Awsome!

derek deloach

a year ago

Linda Cash

9 months ago

Jillian Carpenter

6 months ago

Jeff and Ryan were on time and done quickly! I know nothing about furnaces and they were able to explain things in a way I could understand. They were friendly and not pushy when suggesting a solution

Chez G (Chez)

7 years ago

Our hvac unit was leaking because it was low on refrigerant. The dispatcher was very kind and understanding. Eric, the technician, came a couple of hours prior to his scheduled arrival time and fixed our issue in about 45 minutes!! We are very pleased! We will definitely call Becht / Givens again if we have an issue with our HVAC unit. Excellent job!

Nancy Brian

3 years ago

My technician was Mike, and he was very professional. He arrived within the scheduled time slot, and explained everything he had done.

David Padgett

3 years ago

Dan - terrific service

Kobbe Franklin

4 months ago

Mark did a great job of sourcing the issue and had me up and running.

Erin Todd

10 months ago

Eric was awesome informative and walked me through everything.

joseph small

3 months ago

Tim was great

Drew Hoffer

2 months ago

Technicians Tim and Terry were great! In and out quickly and very polite and friendly.

Teri Hill

2 years ago

Had Becht/Givens out today to do maintenance on my heat/air. Buddy was my technician. He did a great job! Very personable and thorough. He explained everything he did and ask if I had any questions. He is definitely an asset to the Becht/Givens Service Experts team! Thank you Buddy for a job well done.

Tamara Mills

4 months ago

Tim was very knowledgeable and explained everything very well.