Best Gas Line Installation in Austin TX

Repair were quick, Darrin knew his stuff & had parts on hand. In & out in less than an hour. Great work.

Second time I’ve used these guys for a difficult plumbing situation, and both times they have answered the call faster and with more professionalism than any other plumber I have ever used in 30 years of home ownership. I’m just going to lose everyone else’s number. These guys are great.

I needed a new water heater, emergency shut-off handle, and improved water pressure. Jeff Hicks provided expert assistance for my water pressure issues that many previous plumbers could not diagnose. I plan to hire Radiant for all future plumbing issues.

I had someone from blue Dragon to add an expansion tank on my water heater. Someone was not the owner was sent to my house. One year later the connection on the water outlet started leaking. It was then found that the connection was poorly done and the expansion tank was tilted that caused the leak.Also I asked them to lower the water pressure, and the gentlemen who came to do that did not connect the pipes correctly until I pointed out that the way he connected the pipes would only lower the pressure to the backyard and not the house. He then had to redo the wiring. If I had not noticed the mistake I would have spent all that money to only lower my backyard water pressure.I do not recommend..

Fast and efficient. Thank you!!

Ray changed cartridges in leaky faucet. Satisfied with results and service.

We called A&T because we noticed rust in our hot water. They sent Chris to our house and he was very professional. Chris looked at the rusty connectors on our water heater and he offered solutions to both repair and replace the unit. We opted to replace the 12-year-old unit and Chris did a magnificent job. His installation is a work of art and I appreciate his attention to detail and superb craftsmanship. We will use A&T again for our plumbing needs.10/12/21 update: the gas regulator on the new water heater is defective. The pilot light wouldn't stay lit. We called A&T and they were able to quickly diagnose the issue over the phone and they had a plumber over the next day to fix it. Great service.

Very disappointed in their customer service. I had two days off from work to have repairs completed on my home. The first day Mr. Rooter was scheduled for repairs I received a call from them that morning stating that the plumber called in for the day. I rescheduled for my next day off. On the next scheduled day, I received a call from Mr. Rooter two hours prior to my appointment asking if they could reschedule. I informed them that this was the rescheduled appointment and that I would seek services from another company.

I called fast plumbing for two different jobs and they were terrific. Melissa is responsive, thorough, and super helpful. I needed advice on the best way to plumb a guest bath addition and the guys came out, analyzed the current plumbing layout and really helped find the best way to plumb the new bathroom- and it was not an easy task!! I am planning to hire them to do the complete plumbing work on a new guest bathroom addition. I highly recommend the team at Fast Plumbing.

After several other local plumbers laughed while declaring they wouldn't even touch the plumbing issue in the house I'm buying, Plumb Masters had someone out in 24 hrs. He was kind, professional, and so very reasonable. I will definitely be using them for the repair and will post an update then. Based upon this experience, I highly recommend them and will absolutely be using them for all future plumbing projects.

I’ve worked with this company several times over the past 7 years. They have been excellent every time.

Jeff is very detailed and explained the entire process. We were able to save my seller over $38k in repairs by doing the inspection correctly. He gave us 3 hours of his time and every minute was worth it! Highly recommend!

Best Rooter company in town. Cridder Ridder and Roto Rooter could not do the job. Johnny Rooter showed up, addressed the problem of a nasty dead animal in the pipe and SOLVED IT! BEST COMPANY EVER!

Worst plumbing experience in 15 years living in Austin. Benjamin Franklin Plumbing was booked via HomeAdvisor to come to my house between 15:00-18:00 on 07/06/19 to fix a small bathroom facet leak. At that time on 07/06/19 Fred called and let me know that they were stuck on a job with another customer with no water. I agreed to postpone their visit for a week since the existing customer’s need was greater than mine. Fred stated that in appreciation of my understanding he would reduce the callout fee to $59. This meant the costs of the job would be $59 plus parts which were a replacement putty plate for a Delta faucet (a standard item that costs a few bucks). The new appointment was set for 08:00 on 07/13/19. At 08:20 Benjamin Franklin Plumbing called me to check that I was home. I pointed out that their plumber was 20 minutes late and was told that they do not even dispatch a plumber (despite an appointment having been made) until they confirm the home owner is at home. After 09:00 the plumber arrived (with no parts), sat on the edge of our bathtub for 20 minutes complaining about getting his computer to work, not even looking at the job itself, then stated that the cost of the job would be $646 to rebuild the faucet. This price included $152 to go collect the part that he hadn’t brought with him. Needless to say I was absolutely disgusted by this behavior. Not only did the plumber not inspect the required work in any meaningful way but trying to charge us $646 for a job that should have taken 20 minutes and which Benjamin Franklin Plumbing had already stated should have costed less than $65 was totally and utterly unacceptable. I therefore asked him to leave, logged on to YouTube, figured out how to perform this simple operation myself, collected the part from a local store, and completed the work. What trade organizations need to realize is that in an age of easy access to information on how to do their jobs, their only differentiators are their integrity and their customer service. Benjamin Franklin Plumbing possess neither. My recommendation is to avoid this company at all costs.

Paul was excellent and helped with my laundry stoppage. Very friendly and gave great advice for upkeep of other plumbing issues. Highly recommend!

Great company, excellent service. Will use them again.

They were sent by first American home warranty to repair a leaking water heater, and these people are awesome. I’ve had really bad experiences with tradespeople sent by first American in the past, but this experience was great. They got me a brand new water heater and brought everything up to code. I did have to pay a little out of pocket, but 100% worth it.

no good service on the phone

Joel is so easy to work with and the technicians are polite, honest, and efficient. They’re the best in town!

Alex was great! In spite of the 30° and sleeting weather, he removed my old, leaky, dirty 40 gallon water heater from my kitchen and installed a shiny new tankless water heater outside. I had hot water the same day! He was punctual, professional, knowledgeable, polite and friendly. He cleaned up all the debris and didn’t leave any trash in my yard or house. He answered some random plumbing questions for me too.Desmond was great as well. He installed an owners cut off valve for me and also helped address the water pressure issue. He worked outside in 30° weather as well. He painted the cover for my cut off valve cover blue, so I wouldn’t get it confused with my neighbor’s.I very much appreciate the service I received. I would definitely call them again. These guys really are plumbing wizards!