SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Pool plumbing repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Annual Maintenance, Backflow Testing, Boiler Replacement, Clean And Unclog Drains, Commercial Maintenance, Commercial New Construction, Commercial Remodel, Commercial Repair, Construction Maintenance, Drain And Sewer Line Repair, Drain Cleaning Special, Faucet Repair /Replacement, Garbage Disposals, Grease Trap, Heater Issue, Hydrostatic Test, Lift Station, Line Replacement, Maintenance And Inspections, New Fixtures, New Home, Office Buildings, Pipe Repairs, Plumbing Issues, Plumbing System, Pool Pipes, Repair And Maintenance, Residential And Commercial Plumbing Services, Routine Maintenance, Sewage Leaks, Sewer And Water, Sewer Camera Inspection, Storm Drain, Sump & Grinder Pumps, Sump Pump Repair And Installation, Toilet, Sink And Faucet Repair, Trenchless Repairs, Video Camera Inspections, Water And Gas Lines, Water Heaters, Water Jetting, Water Main,
Reviews
Pierre Nguyen
a month ago
I was hopeful to be supporting a locally owned and operated business and had requested a quote. The plumber came for our diagnostic appointment and we went through the various projects that I was looking to complete and I thought the diagnostic went well and was informed that I would need a clean out installed prior to starting work. Austin water completed work fairly quickly and I reached back out to Austin Plumbery requesting the quote that had been promised. It took over a month and a half and several requests to finally get the quote. When I reviewed the quote. It was as if everything we went through wasn’t even noted and only one of the work requests I had asked for was quoted. I feel completely gypped. Ok, I understand if you have to charge a diagnostic fee, but come diagnose and not even remember or move forward with requests afterwards is poor customer service. I will not be moving forward with the work with this company. The lack of attention to detail is a clear red flag to any future work.
Kimberly Kish
a month ago
Highly recommend Austin Plumbery! We had 2 plumbing issues pop up within a couple of days of each other in the new house we just moved into (of course), and Austin Plumbery expertly handled the small job (slow shower drain in primary bath) as well as the big job (started raining through the ceiling when we drained the tub in our daughter's bathroom on the second floor). From scheduling to communication to the work that was done, everything was efficient and top quality, and everyone I interacted with was kind and professional. While I hope not to need a plumber again anytime soon, I will definitely call Austin Plumbery if I do!
Quentin Holtz
3 years ago
Austin Plumbery was fantastic! Travis came out to fix our leaking fireplace and during that process we decided to update our water heater and get some gas issues up to code. I highly recommend for anyone in Austin looking for an awesome local Plumber.
Anita Calvillo
a year ago
This company is FANTASTIC! I called to get three quotes to replace my ADA kitchen faucet and repair/replace the garbage disposal. Austin Plumblery responded within 24 hours.Travis was great, professional and punctual. I have found my plumbing professionals. Did I mention that Travis did a great job replacing my kitchen faucet & garbage disposal plus he filled the soap dispenser!
Lorraine Lee
8 months ago
Travis was prompt, professional, and answered all our questions with patience. We had clogged drains in two bathrooms and he fixed them and replaced the rusted/broken parts. We recommend Austin Plumbery and will call them if we have any issues again.
Travis was timely, knowledgeable and kind. He knew exactly what to do to fix the issue and was out in no time. Very happy with this service.
Melissa Davey
11 months ago
I had a great experience using Austin Plumbery. I needed a shower faucet repair, and they were able to get me scheduled and the job done promptly. Joe was wonderful! He’s very professional, polite, and competent! He completed the job in less than an hour, including leaving to buy a part for the repair. I highly recommend Austin Plumbery and will be using them again for future repairs.
Gia Marie Houck
a year ago
We had a great experience with Austin Plumbery! I searched for “woman-owned plumbing business” and Austin Plumbery came right up with many excellent reviews. I enjoyed reading about the history of the company on their easy to read/easy to use website. Communication with Deborah was prompt and seamless. Joe diagnosed our toilet issue and had to order a part. He also checked on three other small issues we had and came up with solutions right on the spot. Travis came a few days later with the new part fixed the leak. Everyone was extremely personable and authentic. We highly recommend their services.
Oh my goodness!!!!! Austin Plumbery was referred to me by First American Warranty. This was the 2nd referral because the 1st one did not “want” to do the job and lied when I called to ask what the hold up was. I had a leaky water heater that was causing secondary damage.Austin Plumbery showed up with a smile on their face (EVEN WITH A MASK). Travis’s energy was pleasant and professional. A few days later Travis and Jarod showed up and changed out my water heater and toilet bright and early. Both pleasant and energetic and knowledgeable about the work being performed. #AustinOwned #WomanOwnedCustomer for life!
Underground waterline leak was found in my front yard and I called more than 10 plumber companies in the morning and nobody was available until I found Austin Plumber. Joe came on time, friendly, experienced and skillful. He was able to locate the leak spot very quickly by his 30 years experience, which I thought might be time consuming and painful and already prepared for the worst case scenario - dig all the way along the waterline until we find the leak spot. Luckily, he found it easily just by several shoveling. Joe clearly explained the root cause to me, replaced the pipe joint and even provided a lot more suggestions for the future maintenance. The last but not least, the price they charge was pretty fair and reasonable compared other big plumbing company that could rip you off. I would strong recommend Austin Plumbery to be your top plumber.
Patricia Cortez
8 months ago
Travis was amazing. He worked on the water heater of our condo. Very professional, detailed. Will definitely use them again. Very satisfied with the work.
This is a great local business. Travis was amazing! He definitely knows what he's doing and fixed a tricky problem with our old plumbing at a low cost. He was so friendly and helpful. I particularly liked that he was so humble and sharing with his knowledge. As he worked he was very transparent and continuously told me exactly what he was doing. This was an excellent experience. I will definitely be calling them again if I ever need anything!
Joe is the absolute best! Honest, timely and professional. I’ve dealt with large companies that push repairs and products you don’t need to hit their commission. I would not use another plumbing company after my experience with Austin Plumbery.
Joe did an amazing job at my home fixing the hot water heater he was very prompt and always answered his phone right away which I really appreciated. He's a really nice guy and very professional he represents the company very well I look forward to working with Joe and with Austin plumbery for many many years to come.
Rachel Palenik
10 months ago
Joe was super communicative about his arrival and did a quick and efficient job. Pricing was also super reasonable (especially since I can’t clear a pipe clog myself)! Would recommend this service to anyone who asks me :)
I called Austin Plumbery as a third opinion on an issue going on with my sewer drain line. Ultimately they did not do repair work for me so I am rating them based on an initial diagnostic visit and a follow up.Strengths:- Cool that it's a local, women, and latino owned business- For the first call they were much more thorough than my first two opinions and actually identified that the issue was a lot less bad than I originally thought. Overall, I was really pleased that they didn't just go off of what the two previous guys said, but actually confirmed for themselves. Honestly, this alone saved me thousands of dollars and weeks of work to tunnel under my foundation and replace my pipes.The bad:- After this initial call, I wanted to get the issue fixed ASAP and requested a quote for the repair. It took them a whole week of me calling them every day to finally receive a quote for them *just* to dig a hole in my yard to see what was going on. On the day and time they were supposed to come, they flaked and said they'd have to come the following day instead, which would have been fine except that I had to call them and it was already the end of the day.- Because it had already been more than a week since the tech had been out to my house, the spray paint lines showing where the pipes were in my yard were gone. The tech did not have a scope to be able to figure out where the pipes were so had to go back to the shop to pick it up. He said he would give us a call back but never did.Overall, I'm disappointed because I wanted to give this company my business but ultimately I had to go with another company.
Luke Waring
10 months ago
Tried to overcharge me by hundreds of dollars for a simple call-out; failed to respond to texts/emails in a timely manner. After much wrangling by my realtor, I did eventually receive the correct invoice, but almost two months after the call-out I still have not received a report of the issues they say were found. My last three emails have all gone unanswered.
The famous Travis was just as fabulous as other reviewers described. He made quick, expert diagnoses of three different problem areas and provided knowledgeable, skilled repairs. Travis was efficient, thorough, professional, pleasant, and was a great communicator. He left all areas clean to the best of his ability. After this first experience, we pledge our allegiance to Austin Plumbery!Update: We used AP again and Travis came to help. And again, it was a completely positive experience.
Joe was great and worked until the problem was solved! I appreciate the communication and professionalism which is not very common nowadays. I will be using them for future plumbing needs!
Travis got out to my property on time and sent me a text 20 minutes before hand to let me know he was on his way. I showed him the standing water in my yard, and he got to work digging a two-foot deep hole to find the source of the leak. He showed me the problem and gave me an estimate before he went ahead and fixed it. He ended up replacing a few parts. Super friendly, super professional, and he cleaned up the mess afterwards. The whole job was done in about 2 hours. I will definitely be calling Austin Plumbery in the future.
Travis and the Austin Plumbery team are awesome! We had a sink leak in our sub-tenant’s space and Deborah responded right away and got us a slot the very next day. Travis was on time, professional and very friendly. He identified the issues and fixed us up in under 20 min. Very reasonable rates as well!
Ansley Walker
2 years ago
Austin Plumbery really came thru for me after the winter storm!! They were able to send someone within a few days and completely restore my water and solve a leak problem. Travis was my tech and he was the best! Really awesome, 10/10 recommend
Austin Plumbery was incredibly professional and fairly priced. I had a leak in the water line to my toilet and needed it to be taken care of quickly. I submitted the contact form on their website outside of their listed business hours, yet they called me 20 minutes later and scheduled a technician to come over the next morning. Travis was right on time and got the job done quickly. He was friendly, professional and was considerate enough to wear booties, gloves, and a facemask. I will be using Austin Plumbery again and highly recommend their services!
DISHONEST and UNPROFESSIONAL, called these guys with intentions of supporting a local company. Should have taken the warning signs when they took almost a whole day to return my call and didn't show up when scheduled to, i spoke with Joe and he stated he would be by within a couple of hours and did not show up till the next day. I decided to give them the opportunity to perform the repairs they recommended and after 4 days from the day they started repairs to now, I am still experiencing the same problems! The pictures and information on their website is deceiving (including address and staff), Joe apparently is a one man band, he was the only one who showed up, the only one who answered the phone (initially) and the only one who can make a decision to fix my repairs properly, he (they) obviously has chosen not to stand by his work. Joe may be great at changing faucets and swapping toilets, but if you need other plumbing services and complicated work, look for someone else.
Mallory Miller
2 years ago
Besides the fact that Austin Plumbery is owned by a woman, I can’t say enough about the professionalism and seamless experience I had with the business as a whole. Text reminders and appointment details complete with a profile picture and overview of Travis, my plumber. I had someone out within 24 hours and a new garbage disposal installed. Payment via the phone and fair pricing. I’ll be a customer moving forward! Thank you Austin Plumbery!!
Manue Reynolds
3 years ago
It is the second time we've had Travis from Austin Plumbery come do work and repairs at our house (leaking kitchen sink and problems with water heater). He gives great attention to detail, is very kind and thorough, and seems very knowledgeable. Both times he arrived within the given timeframe, we're very happy with there service!
Robert Sterling
3 years ago
My wife and I needed two toilets reset after We installed a new floor. Travis Whitby, & Jared Gordon our technicians arrived promptly and conducted themselves in a very professional & cordial manner. These guys were awesome! Great company fair prices would recommend every time. Keep up the great work Austin Plumbery!! ?
Updated as of 10/6/21. I used Austin Plumbery who got me out of a bind several months ago and had a great experience as listed below. I'm having some standing water outside of my house and the city water crew said I should contact a plumber. I had another company set-up for a few days from now, but decided to try Austin Plumbery in case they could come sooner. Joe and tech came out same day just a few hours later from when I called. He was very knowledgeable, kind and professional. He even showed me what to look at on the meter. They ended up doing a Hydrostatic test and confirmed I have a leak in my plumbing :(. However, before moving forward he recommended I reach out to my homeowner's insurance to see what is covered in case it could help with costs. I truly appreciate the honesty I've received during both calls and not a push to get money and perform services that might not be needed or could be covered by other means. Thankful again and totally will call them for future needs!I tried to DIY our plumbing by replacing pipes (using solder) and installing a new valve. It didn't go well, so I needed to find a place quick so we could get our water back on. I called several places and most had a week out for availability. I called Austin Plumbery and left a message. They called back within an hour and had an appointment available next day first thing in the morning. I also liked that their service fee was less than most places and went toward repairs anyway instead of being in addition to. Travis showed up within the time frame specified (only two hour time frame instead of like 5 hours or all day as I've experienced in the past). I told him what we did and basically end goal was to get it repaired so we could turn the main water back on. He recommended most efficient and cost effective procedure and I agreed and he was done in a just a little over an hour and stayed at the costs quoted. I also thought it was very reasonable considering other services I've had to get in a bind like this. He was polite and followed COVID protocol as well. Thank you Austin Plumbery, I will definitely call if needed in the future!
Janell Fondry
3 years ago
Austin Plumbery is awesome to work with and Travis knocked it out of the park-- EXACTLY on time, super friendly, such a good sport getting in my non-ideal attic, thorough (he checked my water heater and range) and FAST! He was out of here in under 40 minutes! AND, from the start-- Iris was great on the phone, fit me in for a very quick repair and everything happened just as she indicated!! Not to mention, affordable! Y'all are awesome!
Justin Johnson
2 years ago
Travis came out to look at a clogged pipe that’s caused some leaking in our garage. He fixed it during the first visit but we had to call again about a month later because of the same thing. Austin Plumbery was very quick to respond and came out within 24hrs of calling both times. Although we couldn’t get it all the way fixed, Travis was upfront on why and didn’t charge me for it. He gave great advice on possible solutions, including a call to the city for a draining system to be installed. I’ve never had a more reliable and trusted plumbing service. I found my go-to plumbers in Austin!
Rachel Crist-Harif
2 years ago
We had been putting off getting a plumber because of COVID-19, but it had been long enough. We were able to schedule for next day service. Travis was on time, professional, and wore a mask during the entirety of his time in our house. The price was fair and now we can use our cold water again. Thank you!
Laura Townsend
2 years ago
Travis is awesome. He is very responsive and usually able to work us in the same day. His work is excellent and always done with courtesy and a smile. We totally recommend Austin Plumbery.
Mario Callaway
3 years ago
I recently bought a home with some legacy plumbing issues. The first plumber that I contacted came out and quoted me $6,000 to fix the problem without doing a thorough diagnosis of the issue. Next, I reached out to Austin Plumbery at the recommendation of my realtor. They sent Travis Whitby out, and he and his coworker figured out what was wrong and completely fixed my issue for just shy of $300 while informing me that the previous plumber was incorrect with his assessment of the problem. If you're in the Austin area, I highly recommend these guys for all of your plumbing needs!
10/10 recommend. They are very responsive- called me the same day I sent in a request and were at my house the next morning to repair my kitchen faucet. When the technician came in he worse coverings over his shoes, gloves, and a face mask. It made me feel more comfortable about having someone in my house during a pandemic. He addressed my issues with the faucet and told us best next steps if the issue presents itself again. I also think its great that the company is women owned- not something I see very often so when I do I hop on the opportunity to support them. So glad with the positive experience I had.
They were responsive and organized. Travis did a very thorough job, was super professional, and addressed all our issues. I will definitely use their services in the future.
Great company! They showed up on time to do a complete diagnosis of our water system in a house we recently purchased. They found a few minor issues and explained how I could fix them myself and save a ton of money in the process. Honest, professional and thorough...I'd highly recommend them.
I called Austin Plumbery and the NEXT morning someone was able to come and diagnose what was wrong with my clogged shower drain. Travis was who helped me and he was great. He explained what he was doing and even did multiple checks around my house to make sure I didn’t have any leaks. I really appreciated his attitude and willingness to explain things to me (I’m a newish homeowner and like to learn about my home’s systems and how they work). I’ll definitely use them again should I need plumbing help.
The whole process with Austin Plumbery was fast, easy and pleasant. From the helpful text notifications, to the communication from the tech. Travis was on time, friendly and efficient. He fixed what we had been trying to fix for two weeks in about 10 minutes. 5 stars for sure!
Santhosh Reddy
a year ago
They do not have a team. This company is run by one person. We had an issue with our RPZ and called this company and was told that he would here on Monday and he did not show up. Called multiple times on Tuesday as well to confirm if he is coming and he lied that he would fix come fix it but never showed up.Free Advice: If you do not want to work on a project let the customer know so that they will at least look for other alternatives.
Margarita Ramos (itaramos55)
3 years ago
After seeing their postings on Nextdoor and finding positive reviews on Yelp, I was eager to use a neighborhood business and gave them a call to schedule a visit for a leaking toilet. Super accommodating to schedule and great communication for appt confirmation and before service appt. Travis and his colleague were amazing, on time and very courteous. Found the problem in a matter of seconds and completed the job in short time. Great service and VERY affordable and accommodating. I am extremely grateful and would highly recommend.
Easy to book appointments and provided flexible times. Travis was very knowledgeable and I appreciated how transparent he was. He also went above and beyond to install a shower head piece I had bought elsewhere, making my shower look brand new without extra charge. Highly recommend!
Travis did an excellent job of explaining our problem and did a very timely repair. Austin Plumbery gives attention to details from the moment you ask for service. Quick response to our inquiry and notification of appointment and any changes to the time. In our case, Travis was able to come earlier. That is unheard of in any service business. So grateful we found Austin Plumbery.
Craig Puckett
4 years ago
This is the first time I've worked with AustiPlumbery, and it went extremely well! I had a sudden conference call pop up during my scheduled service arrival time and they were able to work around it. My toilet was leaking badly from the base and it was completely fixed within an hour. Wow! Travis was fast, knowledgeable, and professional. I'll definitely use them in the future!
I do not submit a lot of reviews. I was impressed and very satisfied with Travis and Austin Plumbery.1. They over communicate on appointment...email and text, to make sure you know when it is going to happen and with whom. They called before coming over as well.2. Thorough, patient, and responsive to questions.3. Replaced water heater with minimal disruption to my life and time and walked me though all the work he did.My first major plumbing issue as a homeowner, and happy with the work Austin Plumbery did!
Brian Shimansky
7 months ago
excellent scheduling / communication from start to finish: replaced a cartridge & two hose bibs. will call again for future needs.
Paula Pacotti
3 years ago
Austin Plumbery is definitely a five-star company. They are professional, timely, and have reasonable rates. I have used them for my home and for the campus that I manage. Joe was very patient and accommodating through my recent bathroom remodel. He had to come multiple times, and it was always with a smile. Plus, it's a female-owned business, and I am one for supporting women in the trades.
Ashley Muller
2 years ago
During the Texas winter storm disaster, we weren't able to turn our water back on at the sewer level because the valve deep in the ground was broken. Travis and his team were able to come and completely replace the parts and had us back up and running. They were quick to respond, they knew exactly the parts to bring, and were in and out. We will only use them in the future!
Wow! If you want the best service in town, you have to call Travis Whitby with Austin Plumbery. He fixed a leak in our yard for a reasonable price! Travis explained everything to us and was so efficient. He is a hard worker and is highly skilled in his craft. I trust Travis 100 percent and will call him in the future if I need more repairs.
Jacqueline Chandler
3 years ago
Would definitely use Austin Plumbery again. Travis was on-time, friendly, and went above and beyond to ensure our new sink was working perfectly before he left. And I love supporting female-owned businesses as well!
We had new countertops and a new sink installed so we needed a plumber to re- install our garbage disposal and re-attach our faucet. M1 Plumbing was able to come out the very next morning. Thank goodness, because it's very inconvenient not having an operational kitchen sink.Travis was awesome! Extremely nice and very professional. I decided to purchase a new faucet for a guest bathroom as well, and he was able to install that on the same trip. Thanks M1 Plumbing. Great job!
James Saldaña
2 years ago
They were sent by first American home warranty to repair a leaking water heater, and these people are awesome. I’ve had really bad experiences with tradespeople sent by first American in the past, but this experience was great. They got me a brand new water heater and brought everything up to code. I did have to pay a little out of pocket, but 100% worth it.
Stephanie Simpson
a year ago
I tried to use this business based on the reviews and bc it is female owned. BUT when I called the main line the person answering the phone just said “yeah”. So I had to ask if I had the right number. They put me on hold. I hung up. They called back. I scheduled (maybe an off day for this person, idk). They scheduled w me for the very next day - then never called - never showed - mailbox full. That’s my experience.
Georges Schemagin
3 years ago
A plumber that comes on time, saves money and over delivers?!?! WoahI first learned about this company through my home warranty company, which pretty much gave them free reign to charge whatever they wanted, but the gentleman came in, tightened a couple shower handles and solve the problem in less than 30 minutes.That’s why I look them up when I needed to pay for something on my own. They quoted me fair prices for a couple of items, ended up resolving one of them without having to charge me, and over delivered on the replacement of some upstairs shower handles. I’m super impressed with the company and also Travis specifically. Thanks guys!
Claudia Peterson
3 years ago
Definitely a five-star rating. Our issue was immediately addressed and fixed within minutes. The exemplary customer service is outstanding. From the moment the work order was assigned, we received continuous status updates making this an easy, efficient and satisfactory job! Highly recommend! Thank you!
Michelle Grandt
5 years ago
These are my go-to plumbers--I believe I have used them 4-5 times in the last couple of years. Always on time and work quickly and efficiently. I've had them change out all my toilets to upgrade to water conservative models, fix leaks, fix clogs and slow sink and bathtub drains. They have also replaced my two hot water heaters in my attic which required some skill due to the layout of my attic. Also reasonably priced. Highly recommend them.**Just wanted to update that we are still using Austin Plumbery--just had them out to do some more additional work and still impressed with the quality of work and professionalism. Great company.
James Samples
8 months ago
Joe was amazing! Thanks for getting our problem solved quickly. Austin Plumberty is now on our speed dial for plumping issues !
Travis at Austin Plumbery is awesome. He did a thorough job fixing a leak in our yard. He answered all our questions and finished the work quickly. I highly recommend this company.
Clinton Williams
4 years ago
From the initial call to Travis’ diagnosis and service this was by far the easiest experience I’ve had dealing with any type of maintenance! Super quick (legit under one hour from call to completion), friendly, and cost effective. Great local company!
Jeremy Poreca
2 years ago
Texas got hit with major freezing/snow leaving my house with busted pipes and no water. I called several plumbers and many didn’t even get back due to the backlog. I saw Joe from Austin Plumbery driving to a job and asked if he could help. Even though he had many other jobs he needed to finish that day, he followed me to my house and fixed my pipe to get us up and running in less than an hour. We are very thankful and will use Austin plumbery as our default plumbing source going forward.
Jonathan Clemens
2 years ago
Travis was friendly, professional and quick to perform the repair. I will definitely use Austin Plumbery again because of my positive experience today. Thanks!
Destin Briant
4 years ago
Travis was excellent. He was flexible when I had to push the arrival window back slightly, friendly, professional, a timely communicator, and the job was done in less than an hour.
Freddy Duarte (NMLS# 265438)
3 years ago
Fast, prompt and great work. I will use Austin Plumbery again and again. Had a severely backed up drain and broken outside faucet and Travis saved the day. Highly recommended!
I’m so grateful for Austin Plumbery. We had a plumbing emergency at 5pm and Joe was here by 6pm. Our emergency was fixed by 7pm!! Thank you!
Corina Frankie
6 years ago
They wore booties as they entered my home which was do awesome because I'm always worried about service guys spreading filth through my home. The plumber was so nice! Easy to trust. I just let him do his thing and continued on with my day. This was the second visit and the service was awesome again!
Great repairment by Austin Plumbery，on time appointment，good communication and the best service. Fixed our problem left by two other companies.
AWESOME company! Travis was so professional, quick and did an excellent job! Incredible customer service! By far, the best company in Austin! Thank you so much!
Hi, we've unsuccessfully been trying to reach you through Facebook, email, and phone number about a pending job in Port Aransas from your plumbing company. Please respond as soon as possible. I need this job completed ASAP.
Vanessa Padilla
3 years ago
Great service! Travis and his apprentice (a woman!!) were courteous and efficient. And I got notifications with pics and everything before they came. Definitely recommend.
DeMarcus Tate
2 years ago
Technicians were on-time, knowledgeable and professional. Once the job was complete, they walked us through the entire repair. Answered all our questions. Definitely using Austin Plumbery in the future!
Great job by Travis. He let me know about the the plumbing problem he found, promptly & professionally resolved it, and thanked me for my business. Thanks Travis & Austin Plumbery!
This was our third time using Austin Plumbery! Installing new toilets, changing out sinks, and repairing our water heater. Very timely and always professionals + always wearing a mask for everyone’s safety during these times!
Travis was so professional and courteous! He fixed the issue with the toilet quickly and efficiently! Will definitely recommend this company to family and friends!
Shannon Wright
5 years ago
My master bathroom tub got clogged so I called my home warranty company. A plumber from Austin Plumbery came out and said we needed a new stopper. Our stopper is copper but all the plumber had was silver. He put in a silver one and said he would check on adding a copper one and call us. He never called. I called Austin Plumbery and they said copper was not included in our warranty plan and if we wanted them to switch it out with copper, it would $290. Instead of us just paying for the difference in the hardware cost, they wanted to charge us all over again. I will never use Austin Plumbery again and will let my home warranty company know.
Diane Mcintyre
a year ago
They were excellent in responsiveness, came out several times to complete work. We will definitely use them for any plumbing issues.
Travis did a great job with the two valves he worked on. I will definately use his services again
Joe did a great job. Installing garbage disposal. Installed toilet last year too
Had them move a washing machine hookup for me. They came out, gave me a quote, and did the work as promised. They were quick, clean, and courteous. They aren't cheap, but their prices are fair and they did good work.
Travis installed a new toilet, and removed my old one, for me this morning. He was great!
I recommend!
Tamera Davidson Brown
3 years ago
These people do not deserve 5 star rating. What a joke. They were supposed to come and fix my hot water in my apartment at csc management and went straight back and lied said my water was 110 degrees. They lied. I have been without hot water for months and these people come in and lied. Shame on you. I am a 57 year old woman who always pays rent before it is due and can't get hot water. I have reported these people
Came right on time! Super nice folks and very clear with what was needed and up front pricing. Had to do some demo and left the bathroom as clean as when they showed up! Highly recommend!
So nice to have a local austin company who used modern technology to make sure clients get the kind of service we are paying for. Hard to come by efficient communication and good work.Love that they are local and woman owned and operated.I will refer everyone I know.
Virginia Mock
4 years ago
Quick response from owner, professional, came out quickly, Travis was on time and completed the job quickly and professionally all at a great price! Would def recommend!
Actually showed up and did not cancel!! On time, knew what they were doing, fixed the toilet, were friendly, courteous, competent, and professional. I would definitely use again
Easy to schedule. Uses text to confirm and notify dispatch. Professional, local and family owned and operated. Had them again in November
for another small repair and once again please with service and professionalism.
Margaret Becker
a year ago
Joe was fast, kind, and professional. This company has been my go-to for plumbing for the past three years.
Travis was very knowledgable and informative. Used Austin Plumbery before. This is why I used them again. Great job!
I discovered M1 through my home warranty company who called them out to repair my water heater. Travis showed up on time and the office communicated everything in advance so I knew what to expect. Really solid company and group of people and great workmanship. I wouldn't hesitate to call them again.
Hilah Johnson
2 years ago
Travis was on time, worked quickly and followed Covid guidelines. Will call them in the future!
Marynell Young
3 years ago
Excellent! They will return next week to take the not-working, decade old jacuzzi motor to get another!
Chris Dillinger
2 years ago
Friendly, good rates, took the time to explain all the details. First plumber to get my repeat business in Austin.
Loved them! Communicated well, fast and excellent service! Joe did great work! Thank you all!
Great work and professionalism from Travis & Jared! Helpful, practical, informative, and affordable! Thank you!
Amanda Corbitt
6 years ago
Friendly and professional team. They had great customer service and were committed to finding the right solutions. M1Plumbing all the way...
Abram Gonzalez
6 years ago
Profesional, courteous, and they stand behind their work. I would highly recommend M1 for residential and commercial plumbing. ?
lillie carter
5 years ago
They did a great job, very professional and on time. I would use them again.
I want to thank you for fitting us into your schedule because of a smelly pipe problem. Really appreciate it and the follow up.
Travis was great! Explained things well and was in & out!
Dwayne Goetzel
2 years ago
Extremely responsive, friendly and professional service, and great attention to detail.
Marianne Simmons
2 years ago
Travis was great! Knowledgeable and friendly!
Rachel Villareal
6 years ago
Professional and friendly customer service. I highly recommend them and would use them again.
Eleanor Hamilton
3 years ago
Super friendly, quick and professional!
awesome people & services, highly recommend
EXCELLENT!!! These guys are the best
Fast, knowledgeable, honest.
Isaac Wiegman
3 years ago
Excellent service!
Elizabeth Gonzalez
5 years ago
Thank you Debra!
Brenda Hammer
5 years ago
Prompt and thorough.
Joshua Bradley
5 months ago
Margaret Copeland
2 years ago
Terrace Cove Apartments
5 years ago
Mario Noriega
3 years ago
Mary Jo Rogers
a year ago
Melissa Huber
5 years ago
Danielle Garza
2 years ago
Katie Showell
2 years ago
Richard Kindred
a year ago
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