Best Your Plumbing Service in Austin TX

Great service. Found out gas leak and patched it quickly.

Shane came out here on short notice and did excellent work to unclog our main toilet just in time for holiday. He was very nice and respectful. Wouldn’t hesitate to call Rooter-Man again.

The people were friendly. I requested gas lines to be evaluated. The young man who came to the house to evaluate and give an estimate was not experienced in this situation. The job was clearly out of his area of expertise. Then the estimate was considerably higher than even full replacement cost (based on area average price per foot). It was worth the $100 evaluation fee to request that he leave. I called another plumber who provided expertise over the phone that will save hundreds (you can search for my other review). This young plumber may be great at water pipes, but that's not what I asked for.UPDATE 11.29.22: Received a call from the company, an apology, an explanation, and a refund. They were sincere in their desire to provide quality service. I appreciate their personal attention to this review and that deserves a change in rating.

Shad from Daniel's was excellent! He was very easy going and explained everything he was going to do. He also kindly answered all my questions with a very high degree of knowledge for his profession. It was also very clear that providing great quality and customer service was paramount to him. I highly recommend Shad and the company (Daniel's) for your service needs.

My plumber from Economy Plumbing, named Howard, is the bomb. The man is friendly,fast and efficient. He diagnosed and fixed the problem easily and also explained it. The is the 2nd great experience with Economy Plumbing so I am sold on them !

Dominic was knowledgeable and his customer service and attitude were phenomenal. A truly valuable asset to the Reliant team. Reliant has my future plumbing business because of Dominic’s approach and level of service.

EDIT: *** Mr. Brett Bidwell, the franchise owner, called today and took numerous steps to correct the situation. I'm happy with his attempts to address my concerns and will check with him if I have any future plumbing problems that need assistance.*** We were charged over $322 to have a four inch long piece of waterline soldered into place. The plumber, Alvin Santoy, spent less than 30 minutes working on this since we already had the broken waterline exposed. The plumber was rude to my wife when she tried to ask him a few questions about our leaking bathtub drain.

I can't be happier today than right this moment with Capital City Plumbing & Drain. They swooped down like Iron Man and Captain America and saved my day. I left them a message in the middle of the night on Yelp, and not only did they follow up on the message, but they also called me back and found someone to come to my house immediately.Allow me a moment to rave and cheer over the phone call. That was a professional phone call. The lady who called me asked me proper probing questions, got my name and address, had a great follow-up, and sent me a text message and email with links. When she took my email, she even repeated it back, which is not something everyone does. She is an exemplary example of how to take calls for situations like this, and she deserves a raise. Unfortunately, I forgot to write her name down, and that's on me. Yet, I just found it a breath of fresh air given the morning I've had trying to find a plumber to help me.Hunter and Mike arrived, on time, well dressed, and were professionals. In less than 30 minutes, they had figured out what was wrong. This situation will require a follow-up, and I am looking forward to it. Who looks forward to future plumbing jobs? Not me normally, but I am now!Best yet, there wasn't some weird pressure-filled sales situation. They were honest, explained my options, and were fine with what we decided. The prices are more than reasonable.I have found my new plumbers! What a relief! I am so grateful to everyone at Capital City Plumbing & Drain for being experts and reasonable.

Mark, the technician, was on time, professional, and very knowledgeable. He clearly and patiently explained what caused the problem and everything he was doing to fix it. He also thoroughly cleaned up the area where he was working when he was done. The sink has been draining perfectly.It was a pleasure working with Mark and Roto-Rooter.

Horrible management Lee In particular....I would rather over spend for some plumbing work than to do business with guys.

Their drivers are dangerous on the roadways and care less about the rules of the road. One of their drivers on October 9th first attempted to run me off the road on Mopca during morning traffic. Then rode my bumper and on two separate occasions almost rear ended me with my child in the back seat!! I don’t know about their service but if their drivers drive like this I won’t be using them nor will my family.

Drew was very professional and provided quality service. New garbage disposal installed, working great.

Professional and reliable

Dylan was great: on time, fast and half the price of another bid!

Amazing service! They were so professional and did a great job, very clean and respectful of our home. Completed the job very promptly and on time. I will always use them when I have a problem, which I doubt will happen with the great job they did. Thanks again!

They provide peace of mind during stressful moments. Thank you.

During the freeze our outdoor tankless hot water heater busted. We called on a recommendation from a friend on Thursday and they were out Saturday to check it out. The water heater was a total loss, and availability was difficult due to the widespread freeze. Good Flow was able to secure a hot water heater and install the following morning. I have seen quotes from neighbors for twice as much as I was charged and Good Flow likely could have charged the same and got it due to the situation, but kept to their honest pricing. I will recommend and use them in the future.

I had several burst pipes after the snow storm in February. Alex and Dessie were out to me and were able to sort me out in no time. It was also far more affordable than the jobs many of my neighbors had done for similar work. Definitely would recommend!

The gentleman you sent out to do the AC And the plumbing repair We're wonderful R wonderful responsive professional please please see that they get notified of how pleased we were with there service, , we are also member of your service plans , thNks mitchell

A word of warning to my neighbors.My experience with Austin Plumbing has been terrible. First......they put in a natural gas heater in a house fitted for propane. I found out after that it was downright dangerous and a code violation. That was in August last year. Second.....this February I called them because hot water stopped again. No response. So I called Cold Is On The Right Plumbing who came over immediately and diagnosed the problem. But they kindly referred me back to the original company since the heater was still under warranty. But.....Austin Plumbing just asked me to contact the manufacturer myself. So I was forced to hire Cold Is On The Right to remedy the situation.....which they did.I am disappointed with Austin Plumbing, not so much for the initial mistake made but for not being upright and forthcoming about it. Without honesty and accountability nothing else matters.