Best Home Heating And Cooling Systems in Indianapolis IN

The plumber, Jeremy, was excellent. He communicated with me well before coming, diagnosed quickly, got permission from my home warranty company, and then fixed the clog quickly. But best of all he cleaned up after himself! Very professional service!!

Was able to get an same day service after a error message from my Lennox Thermostat. Techs thoroughly checked my thermostat and wiring of system They did a wonderful job and made sure everything was working properly.

Fast and courteous!!! Problem fixed right away!

I love working with this company. For a small monthly fee I get responsive service and everyone that’s ever come to the house is polite, thorough and competent. I use them to avoid having things go wrong to keep all the systems maintained. But they also are competitive when a repair or new installation is necessary.

Technician Jacobe, best I've ever had the pleasure to work with. Good honest person.

I believe the man who done the work did it well and knew what he was doing! He was friendly! My only concern was the cost it was more then I expected!
And because the didn't may it yesterday I had some damage!

Did a great job! We will have them back for sure!!!

Have used Chapman Htg. A/C & Plbg. for the past 16 years, they always accede expectations.

Water heater replacement was performed without issue. Efforts were performed with care and precision. Took care to maintain cleanliness and insure no damage incurred during removal of old tank and installation of new tank. Highly recommended.

Wonderful service. Very helpful and explained everything. Love that the company sends a pic of the person coming to your house ahead of the call. Very satisfied.

Mike is very prompt with his response to service request. I had him to fix my water heater. Mike came within 30 minutes and he fixed it within an hour. Very pleased with the service and very reasonable pricing.

Jacob and Robin came to clean my air ducts today and were incredible from the time they got here until they left. My house was pretty messy and we had to move some furniture in order to get to a vent, they were very pleasant and professional. They explained what they were doing and allowed me to see what was going on. 100% would recommended these two guys to everyone!

Very pleasant and explained everything very well. Answered all my questions. Just an all round pleasant experience.

Great company to work with. Always respectful, quick to respond. Great company for all of our office repair needs.

This company does not value or respect customers’ time. Most customers are home due to the pandemic working and teaching their children, so they do not always have the ability to answer their phone. A reputable company would give you a call ahead and still come out. A poor company like this one, tells you that if you do not call them back, they’re not coming out and they mean it. The time I spent waiting for them I could have already had a reputable, customer friendly company service my unit.

This company was one of many that I contacted last year to give me an estimate on installing a new faucet in my second bathroom. I did not go with their estimate but of the three companies I contacted, once this company got my information I began to get junk mail, junk email and phone calls advertising their services and trying to sell me one of their service contracts. Unfortunately, I have not figured out a way to stop their junk mail, but I did opt out of their emails and blocked their number, so I no longer received unsolicited phone calls.

Fast forward to this year, I was looking to get a tune-up on my furnace for the season. I remembered using them last year, so I called to schedule an appointment. HUGE MISTAKE!! The day of the appointment I waited all day, and no one arrived. I called when it got late in the day and the girl I spoke with told me there was a note on my account saying I need to reschedule. When I asked her why, she claimed they called and when there was no answer, they left a message and I never called back. Like most people, I screen calls, so if I do not recognize the number I do not answer. I only received one message that day and it was one second long, so I know they are lying. When I relayed this info to the girl, she told me again they did leave a message. I was not in the mood to argue but that should have been a red flag. I rescheduled the appointment for the following week and again they were a no call, no show. This time I did not mind because I had an emergency, so I was pressed for time but unprofessional none the less. I rescheduled for a third time and again no one called or showed up. At that point I was heated and decided to look for a reputable company. The following day I did actually get a call and there was a message left stating “they were ready to send someone out to me but before they do they need a call back to confirm someone was going to be home.” I was VERY heated at that point. I called the number back letting them know that they scheduled the appointment for the wrong day and I have already wasted two days waiting for someone to come out.

We’ve been customers of Williams for years. The service is consistently good, reasonably priced, and the technicians friendly yet professional. We plan to use Williams for years to come.

Good Company