Best Service in Houston TX

Jose was very professional. He put his booties at the door, came in and ask a few questions and went straight to work. Finished in a short time and told me all was well and what to expect next spring during their next visit.Steve and his helper Will arrived on time and went right to work. The opening to the attic was to small to get the air handling unit into the attic so they removed the fold down stair unit and set it out of the way.Steve and Will got everything installed but it would not energize on the low voltage circuit. Steve and Will patiently checked out each component until they found the part causing the problem. Steve and Will were dedicated to finding the faulty part and fixing it before leaving.Steve and Will were very thorough in getting everything wrapped up and cleaned up and walking me through the operation of the new thermostat before leaving.I am very happy with the work Steve and Will performed as well as the Lennox equipment supplied by Village Plumbing and Air. Thanks to everyone involved.

This is a very mixed review. I called to have my water heater checked and repaired and ended up having to replace it, for about $2000 in labor. in total I paid about $2800 for a new water heater when all I wanted was to have it repaired. Seems like their goal was to sell me a new water heater from the get go, not to repair it. The reason that this review doesn't get 1 star is for 2 reasons: 1) the workers were very friendly, professional and prompt. 2) It was an old water heater that I was planning on replacing eventually anyways; just not now. The reason that I will not put 5 stars however, is because looking back on it, I feel ripped off. Seeing that the water heater costs around $900, $1900 for labor seems outrageous. Overall, great work done, but definitely get a second opinion next time.

Absolutely the best plumbing experience I’ve had. I was called back, scheduled right away, and I received a text with a picture to let me know who I could expect to see at my door within the next 20 minutes. David arrived on time, answered all of my questions, and investigated the issue until it was 100% resolved. He made me feel comfortable and confident that we had finally gotten to the root cause of the issue. This company far exceeded my expectations in every way.

Evan explained the process well and was able to complete the installation rather quickly. No unexpected extra costs. The great conversation was a bonus!

Though I did not use the company, we went w our family plumber, they were very attentive. The serviceman, Duane, was very knowledgeable and explained things to me in a way I understood. I will keep them in my contacts to call for my next plumbing nedds.

Have used them for many years for our home and our office. Always friendly and professional. I worked with Mr & Mrs Wedgeworth many years ago when they ran the business. Glad to see that their hard work has been passed down.

All was great

Excellent service. Same day repair. A++++

My service technician was very helpful. I like the way he explained everything to me.

Very knowledgeable

these people are very unprofessional run fast they are racist

I called Roto Rooter for drain blockage for my rental house on Septembet 25th and asked them to contact me for any issue, not with the tenant, after 5 hours, around 8:45pm a technician came to the house, without looking at the problem, RotoRooter technician had called out a price which around $450.00 for a regular clean out. And I relied him that is more than what I paid before, and the technician said he don't see me you in their system , and I told him that my previous experience with RotoRooter were working on different rental properties. Then the technician changed the price to $395 and said if i found a broken drainage I will give you a different quote, Than I ask him please first look at the problem then tell me what is going wrong, do not keep assuming without looking at itAnd I pointed him I had opened the clean out cap, so it can avoid to back flow inside the house. After a minute of our conversation, I contacted the tech if he start working on it, and he relied , he has not yet work on it. and I asked him not to moving forward. cause the way of the technician quote and is quite different than my previous experience.The next morning I am about to call out different plumbing company for service, before i make the call, my tenant called me, the Roto Rooter technician put the clean out cap back on very tight last night, he can't even open without a tool. as a plumber, he understand what is the consequence, if the drain clean out cap on, it could back flow in the house, I rejected his service , the technician try to leave with extra trouble to me. This is ethically wrongAt around 2:30pm on the next day, I have no idea why another Roto-Rooter technician name Sebastian Rodriguez came out to the house, and trying to talk to my tenant, and also give me a call, And I rejected him and asked him not to service the house, cause I had already reject one other technician from your company last night. and this Sebastian Rodriguez was so rude and tried to judging why I don't want their service, and tell my tenant during our phone conversation, stated your landlord don't want to pay, that is why as a customer, I have a right to choose which company I want to use, but I don't necessary need to give you any explanation, and this is ethically wrong trying to makeup a explanation to my tenant because your landlord do not want to pay. the whole situation is totally out of control. this technician is so trashy,do you remember, at the beginning, Roto Rooter need to discuss the issue with me not with my tenant, why I have to discuss anything with technician Sebastian Rodriguez while he put on the speaker phone with my tenant, and call out loud saying I do not want to pay. is he trying to make a scene of the situation, is this because I no longer want to use the company?I just want to express my feeling, even your company have the equipment s, with certain skill, but without ethic, I will not feel comfortable to use. Customer want to have a reliable, and honest company to work with.

excellent service Plumbing Houston was on time, affable, and sincere. They quickly arrived and solved my issue.

A+ service from initial service call to completion of job. Loved the free estimate. Jake and Stefan were professional and friendly! Donna was super helpful getting me scheduled. Had water heater replaced in attic (not a small feat!). Will definitely be using this company again because they are honest and fair. I can tell they really care about their customers.

Eric provided great service in removing old garbage disposal. Fair pricing and friendly customer service. I will definitely recommend to family and friends.

Fast, honest and fair. Definitely recommend these professionals over the big name companies that want to sell you the moon.

Very profesional, honest, They go the extra mile to make things work for you. I highly recommend this company.

Kind considerate personel..

He was very professional

Hector and team came out to fix a few miscellaneous things from a home inspection. He was very responsive and they always call or text regarding their ETA.All the work was done properly and tested and their invoice included pictures of the work and even some before/after photos where necessary.Best of all, they're respectful of property and wear shoe coverings inside (and they remove them outside! It's pointless to wear them outside AND inside the house) and clean up after themselves.