Best Service And Repair in Phoenix AZ

Highly recommend this company and Wesley, the technician. We had a shower door that was installed incorrectly and Wesley came, figured it out and adjusted it properly. He was prompt and even called beforehand to tell me when he would be here. I also like that this company responds to text messages, which to me is very efficient.

Great service & great people.

First let me say that I have absolutely no vested interest in this company and we have received no incentive of any kind (except quality service and a great price) to post a review for them. Yesterday we had our sliding glass door replaced by Vision Windows & Doors. The process began with Dave, the regional manager, coming to our home to measure, explain the product choices, and give us an estimate. After doing a little research on their door manufacturer (Anlin Window Systems) we found that their product is highly regarded, made in the U.S.A., and comparable (if not better) than the products offered by the premium window replacement companies. We were offered a VERY competitive price and were told that Vision would do a complete job in the installation of our new door, removal of the old builder quality door, and total clean up. We agreed, and gave them a deposit for the work. A few days later their installer, Kris arrived to take exact measurements for the replacement door.
After waiting just 3 weeks for the manufacture of the door Dave called to set up an installation appointment. Within a week Kris arrived and got to work. I must mention that he was very conscious of social distancing and was wearing a mask upon arrival. He was punctual, proficient, and extremely detail oriented. Working alone he completed the install in a few hours. Based on his measurements the new door fit so well that aside from the requisite bead of caulking around the edges there was absolutely no touch-up required to either our interior or exterior walls.
So- there were absolutely zero negatives using Vision for this project. They are personable, professional, and customer oriented. Their product is amazing- superior quality at a great price. We have already noticed a difference in the amount of heat radiating through the door (far less!) and the noise insulation is amazing as well. And the locking system, one of the primary factors that made us look for a replacement door, is superb. If you want to spend $10K on a replacement patio door then by all means go ahead and call Andersen or Pella. If you want quality work and a great product for a fraction of the cost then call Vision. You'll be glad you did.

Never responded to inquires

Excellent and timely service. Biggest concern is that technician did not wear face mask even though office staff inside did. There was no evidence of taking precautions to ensure vehicle was sanitized prior to returning keys. This cootie bug won't be going away soon and I strongly recommend that you emphasize that you are taking precautions to assure customer safety.

This is the third time we have used Freelite for windows and skylights since we have owned our home. Great products and the installation on all projects was wonderful. We are so happy with all the projects. We strongly recommend Freelite!!

I enjoyed working with Jason from beginning to end. What a wonderful and professional company! He more then exceeded my expectations! He does what he says and goes beyond as if this was being installed on his house. I have nothing but praise for this company and would recommend it to everyone. We saved a bunch on the windows and are 110% satisfied!

We had a new home built with Lennar. They are the ones who hired this company. We had to have repairs done to our shower so they had to come out and take off the glass doors and reinstall them. They have not showed up twice now to reinstall the shower doors. We have been without our master shower for over a week. They don’t call to let you know they can’t make it or to reschedule. What a nightmare they are. I will say that the tech that comes out has always been pleasant but I would not hire them because of their poor time management and inability to let people know they can’t make it out.

Dustin walked us through a super detailed explanation of the windows, installment and process start to finish. Super friendly and not pushy at all. The installment itself went really smoothly. The guys were polite and efficient. I was working at home the whole time and they weren't a bother at all. We love our windows. They're beautiful and function as expected. They block out a lot more noise which is so nice for us and they definitely block out more heat than our prior single pane windows. With their promotional advertising I 100% recommend.

Excellent service provided!

Andres and Jose did a great job, we were impressed with the professionalism of their work.

Great company with a fair and honest owner. Called for a quote to repair a leaky window and replace another cracked one. The bid was more than fair and the quality of work was outstanding. Communication was thorough and service was very prompt. Would use this company again and recommend to anyone.

Met Brian the owner and had Britt (one of the employees there) help us with setting up for a project. I spent a lot of time working with Britt on deciding on the options, estimate, etc. At the 11th hour, Britt jacked up the estimate by 20% and refused to explain why. Brian would not return our calls. If this is how the business deals with you before they get your money, don’t walk, run away!

I would not recommend Universal Windows Direct. There are other more reliable companies out there. We purchased 1 sliding patio door & regret purchasing from this company. Regret dealing with Cody at the Phoenix location. Filed a claim with their Las Vegas location & got nothing but a run around with them. Find another company who has a sales person who has experience.

I should have gone with Anderson Windows & Doors, they do their own manufacturing. Universal uses another company to manufacture their product so you now have to deal with someone elso.

Great service and installation. Fast, efficient, and early!

Easy process from start to finish. Best Glass helped with insurance company communication and came to me to replace the windshield. Highly recommended.

My car's window was damaged and eventually broke, so I needed a new one. I don't typically write reviews, but I felt it was necessary to do this one. I reached a lot of different businesses, others quoted me a price I couldn't afford. I eventually phoned Phoenix Mobile Car Glass at that point, and they not only returned my call but also came to my house the very next day with the component at such a low price. My ? glass repairs were completed within a few hours after they washed and cleaned my vehicle and replaced the shattered component. I had a great time working with them.

Excellent service and great price on my 2017 Nissan Altima replacement glass. Quick job too... Thanks Martha & Roxx!!

Cody was awesome! Very professional and courteous in his interactions with me the customer. I found him to be knowledgeable and detailed in making sure my car was well cared for and kept clean. He was pleasant to talk to and reinforced my choice to pick Clear View Glass and Tint as my preferred glass provider! Thank you!

Great work and friendly customer service