Description
Top Line Auto Glass, located in Phoenix, AZ, offers our customers a lifetime warranty on our workmanship. Our company services all types of vehicles including cars, trucks, vans, commercial vehicles, RVs, and sports cars. We offer mobile and in-store installations and are a preferred shop for most insurance companies. We have a friendly staff that is ready to help with all your glass needs. Auto glass services include windshields, side mirrors, front and rear door glass, back windows. We're located in Phoenix, AZ near 35th Avenue & McDowell Road.
SERVICES
Auto rear window replacement, Auto side view mirror repair, Auto side window replacement, Auto windshield repair, Auto windshield replacement, Back Windows, Car Wash, Commercial Vehicles, Fleet Service, Foreign Vehicles, Insurance Claims, Glass installation, Window installation, Window repair,
Reviews
Awesome service!! In n out quickly!! $100.00 only!! Check them out!! ☺ and I got a $5 Starbucks gift cards for leaving an awesome review that was well deserved! Thanks guys for being quick! Definitely do recommend this place!
John Contacted me to make sure at the end of the install i was happy. After the final visit everything is good and i feel like John is there to make sure Top Line's customer's are well taken care of.
Anthony Saleen
2 years ago
I went to two other auto glass companies nearby and both person in charge didn't seem interested in finding the windshield for my car but Top Line auto glass helped me with no hesitation, set an appointment for the following day and was in and out within 45 mins! I was very pleased with their service and price.
This is the 2nd time I used this company, the first experience was excellent but this time it wasn’t. We had Miguel replace our windshield once again, because of COVID concerns I went inside after I greeted him. However, my daughter stayed outside with him until he was done & paid him. I was curious so I wanted to see the new windshield after he left, but I noticed a little chip not a hole, as I was later told today. I immediately left a vcm concerning the chip & and sent an email not even an hour after the job done, which I have a copy. No response so I called in the morning and made arrangements to be at the main window store location. I got there and Carla got a chance to see the chip. I told her I wasn’t going to pay 130.00 for that, I need a replacement. She didn’t believe me and kept questioning the chip. Again, I informed her I sent an email and left a message yesterday regarding the chip. Usually a company understands and emphatic, I wish Miguel was there maybe things would have been different, but she was questioning which got me angry. No apologies or concerns. So I would be cautious when there is a window replacement, I regret not being outside because of the pandemic but I was positive there would be no problem. Daniel (the technician who showed up at the store) declined replacing it or otherwise.
VERY RECOMMENDED. Had Top Line replace my windshield on a moment's notice..... they came to me with a 2 hour window. In which they were there within a half hour, Boom! He was done another 30 minutes. 2 days later I washed the car just to be sure..... no leaks!!! Today I had them remove and reapply tint on back window. Sure enough they did another great job. Thanks Carla for coordinating everything.
This business is shady, I called them for windshields replacement I gave them all information they asked for, to get right size glass. When I arrived, they didn’t even have the right glass. I had to wait for 2 hours. Plus their advertisements are lies. This was my first and last time coming here for service.
Brianna Tafolla
3 years ago
Top Line was absolutely a pleasure to work with and very professional! They worked quickly and assured me that everything would be done with care. I was especially pleased with the receptionist Martha as she was very polite and thorough with the whole procedure. Would DEFINITELY recommend and come back if anything else occurs :) !
Janie Camplese
3 years ago
I was recommended here by my close friend who had a very satisfying experience with Topline. They are one of the only auto glass companies that have a pay up front rebate policy and were very straightforward on and off the phone. Greatly appreciate their services and will be back again if needed!
Denise Payne Yoga is Served
4 years ago
It think these guys are doing a great job. I've had chip repair, windshield replacement and window tinting. I've run out of services to get so the best I can do is refer people to them. Trevor, Daniel and Adan are friendly, courteous and super helpful. I've had nothing but professionalism from the people in the office, as well.
Just had two windshields done on my Nissan Versa and my Honda civic.
The two were done so quickly I didn't have time to watch a whole show on the TV they have in the waiting room. The price was right!!!! less than half of what I was getting quoted elsewhere. Martha took all my information over the phone. She was very pleasant and professional when I arrived. She handled the process from start to finish very professional and I will be back!!
Sholom Twerski
4 years ago
I had a great experience. Trevor guided me through the process and the fellow who came out to replace my windshield was friendly, efficient, and professional. He replaced it with the same quality glass as I had before and I haven’t had any problem yet!
They are customer driven, very efficient and friendly. Prices are the very competitive and worth your money and time. Highly recommend this company to everyone. Thank you Top Line for replacing my windshield)
Great price, fast service. Only 30min wait time. I definitely would recommend. The only complaint I would have is that they charge an extra $5 to use a debit/credit card. I mean come on now, its 2019. But all in all, I'm happy with the results and would use them again.
Was recommended by a family member. Everything started out great, but Candy almost ruined our experience. She was rude to my insurance company but I brushed it off as being a claims rep thing. Then I called from 8:45 in the morning to reschedule because there was no way I'd make me appt on time but no answer. Candy claims someone called but no one did. When i told her i was running 15 mins late she said there was no one there to service the car and all she had was a 1pm appt which would not fit my schedule. I told her I would have to go elsewhere if we couldn't come soon, she said that's fine. We called back and spoke with karla who was amazing and she took care of everything, thanks to her and Moises we had amazing service and left very happy. Thanks guys for my new windshield!!
francisco solis
4 years ago
Best windshield company in the valley hands down. Easy, fast and affordable. Customer service is second to none. The cash back doesn't hurt either. Thank too line. Will definitely recommend you guys.
Years ago I let them replace my windshield against my better judgment and they have telemarketed me incessantly ever since... I have asked numerous times to be removed from their phone call list!
If you have a broken windshield call your insurance company & go to one of the places they recommend, the work will be fully covered against leaks and such for life and you will not end up on some high pressure telemarketers phone list!
Never never never use one of these off-brand auto glass companies that you are not sent to expressly by your insurance company!!
Robin Washington
3 years ago
I'm really surprised by these reviews. We had an issue with them breaking something on the door more than three months ago and they still have not fixed it. No one wants to call you back about it either. I literally had to go in the office and talk to the top manager and she assured me that it would be fixed right after the holiday. This is January 16th and still there has been no resolution. If you want your glass fixed go to another place
Shady business. I thought it was just the rep at the location on 16th st and Missouri, but it's also the corporate office. I had my windshield replaced with a lower quality glass, basically a piece of glass without the sun deflector strip on the top. The rep at was rude and played games with me about the truth. Only after I approached the car wash manager did he regain his ability to treat me with proper customer service. However, I still never got the problem corrected. I reached out to the corporate office who tried to tell me Daniel (rep) had only been at this location for a couple months, which I knew was a lie because I've been going to the car wash for over 5 years and he's always there pretending to help me insert my payment for the car wash. And I just confirmed that he's been there for years by carwash employees during my last visit. Also, the corporate office pretended to help me by calling my insurance company only to keep me on hold while she dictated the conversation. I gave up on fighting for them to correct it. They are shady liars. All of them. Plus, coincidentally my mom was also scammed by them. Obviously they prey on women to take advantage of.
I was first helped by John. He was very informative. Very patient with my decision making and absolutely the best at being communicative.
Wary of the OEE glass, he reassured me that it was good quality and that their manufacturer makes glass for Toyotas.
And the price was SIGNIFICANTLY different from the OEM glass that was preferred.
My truck is an older truck so I figured it wouldnt hurt to try the OEE.
First off, the installation was hilariously amazing.
Miguel and Salvador were so proper and professional. They showed at my workplace within the time frame that I requested. They were polite and explained to me what they were going to do and the precautions to take after they install the glass.
The moment they were beginning to install my works sprinklers went off. We all laughed and they patiently waited it out.
After all is said and done, its been a week after the installation and my glass is gorgeous. Super clear, naturally, but also with some OEE glass, the quality is so poor that you can see waves in certain angles. THIS IS NOT THE CASE with this company. They ensured great customer service, installation AND quality product and a more than reasonable cost.
I am not impressed with much, especially in todays society with mannerisms and lack of personability with most businesses. Top Line Auto Glass has done more than an outstanding job.
I hope this helps on your next search for a windsheild. Call and youll see for yourself.
Norlena Black
3 years ago
They replacing my windshield all right. But the salesperson Steven is full of s*** but of course it's all about Commission. I asked him about the $140 incentive, he was like no we don't do that. I will not return.
If I could give negative 5 stars, I would in a heart beat. Top Line Auto Glass is the WORST place I've ever had the misfortune of having business with. They broke my car door when replacing the glass back in OCTOBER! I'm just now getting it fixed because my mom and I were persistent in getting it fixed, otherwise nothing would have got done. They lied and gave me the run around. They offered a measly $50 and told us to fix it ourselves. With all of the love in my heart for you and all my hate for them, I warn you, avoid this place like the plague.
vance bartlett
4 years ago
This place is kinda hidden. I highly recommend getting glass work done here. My vehicle was pulled into the bay just after I arrived and my windshield was changed very quickly. The staff was professional and friendly.
Best prices for my commercial truck in Phoenix hands down. Office and sales Staff is friendly, responsive and helpful.
Installers are experienced Pros
Bill Faulkner
3 years ago
Excellent service and great price on my 2017 Nissan Altima replacement glass. Quick job too... Thanks Martha & Roxx!!
Daniel Rocha was our service tech, he was professional and courteous. Was so simple to get our windshield replaced...highly recommend this company.
Jyanica Wilborn
3 years ago
Top Line auto glass is the best! They were friendly and fast. They even gave me a $140 rebate and a Starbucks gift card
I went with my cousin to get his car door window fixed. They broke a piece in his door and refused to fix the door for months. Gave him the run arounx. Very poor service I definitely wont be bringing my car in.
Carmen Alvarez
4 years ago
Really quick friendly and easy it took less than 30 minutes for them to replace my damaged windsheild and I was out and about in no time
Great service. Friendly staff and the best thing they have good prices. Thx guys!! You got 5 stars from me.. you deserve it!
Alyson Weaver
4 years ago
My insurance scheduled a chip repair through this company and they failed to show up on the scheduled day, did not call me and their number is now not in use. Extremely unprofessional and just plain shady. Thanks for wasting my time!
Estilo Latino
4 years ago
I totally recommend this company, they fixed a crack on my windshield very quickly and cheap and great service!
Isabel Ramirez
4 years ago
They replaced my windshield, very efficiently 100% recommed. Daniel is very professional.
Good and friendly service. Fast, efficient and great incentive if you have insurance!
Great service, ask for Roxx. She'll get you a great deal. I was in and out in 30 minutes.
Had my windshield replaced and recently started having a water leak on the passenger side floor, now my AC/Heater doesn’t blow anymore.
Great service. On-time. Did a great install. Wouldn't use anyone else.
The tech guy named Tony did an amazing job, they have a good prices, plus the staff is super friendly, thank you guys!!!
Sabrina Ozuna
3 years ago
Wait wasnt long at all, &kandi was very patient with my insurance claim great customer service.
Came out the next day and great service! I would recommend them for anyone.
Amazing price. Fast and great service. Highly recommend them.
Bad service, no communication, charging for 10 strips I never received and won't recommend this to no one
BRANDY BRYANT
3 years ago
Scheduling was fast and easy❣❣❣ They are always so fast and friendly office staff
They took care of me right away. In and Out no issues.
Destiny Valencia
3 years ago
This place was super fast ! I would recommend to anyone and will return again !
Maria Rodriguez
4 years ago
Great service and very efficient. 100% recommended ?
Getting windshield replaced. Fast and friendly service.
Great customer service!!! Recommend coming here
Yolanda Terrazas
8 months ago
Professional service awesome people
Karen Ramirez
4 years ago
I really recommend this place and great customer service!!
Cooper Sanchez
3 years ago
Great customer service highly recommended
Babygirl Babygirl
3 years ago
Great customer service and quality service!
Alejandra Rojas
3 years ago
The worse! Unfortunately I have to give it a star.
Bryan de Ruiter
3 years ago
Experience was good staff on point
Brian Cullinan
5 years ago
Great conversation, thank you!
Erika Ortiz Salazar
3 years ago
Very recommended!
Matt JR Show Gaming
5 years ago
Amazing
NATALY MALDONADO
4 years ago
??????
Ramon Castaneda
3 years ago
(Translated by Google) Excellent service in replacing the front glass of my 06 chevy, very friendly and professional staff, thank you.
(Original)
Excelente servicio en el remplazo del vidrio delantero de mi chevy 06 , personal muy amable y profesional, gracias.
(Translated by Google) Thank you for excellent service, also quality and good price.
(Original)
Gracias por excelente servicio, Además calidad y buen precio.
Bianca Hernandez
4 years ago
(Translated by Google) Thank you very much for your help! Super efficient and fast!!! I recommend it!
(Original)
Muchas gracias por su ayuda! Super efficientes y rapidos!!! Se los recomiendo!
(Translated by Google) Excellent customer service, fast and guaranteed work ... thank you ..
(Original)
Excelente atencion al cliente,trabajo rapido y garantizado...gracias..
Salvador Sanchez
4 years ago
(Translated by Google) Good service and good ATTITUDE.
(Original)
Buen servicio y Buena ACTITUD.
andrea fernandez palacios
a year ago
Frances Rodriguez
2 years ago
Jose Ruvalcaba
2 years ago
JOSE MANUEL VIRREY
3 years ago
Charlie Shapera
2 years ago
Glenn Williams
2 years ago
Martha Limantur
3 years ago
Robert Gonzalez
2 years ago
Caron Humburd
4 years ago
Gabriela Ledezma
2 years ago
Elliot Berkwitt
2 years ago
Mike Domanico
2 years ago
Angela Murillo
3 years ago
Monica Reyes Martinez
4 years ago
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