Best RO System Installation in Phoenix AZ

Wonderful communication and on time! Employees were all so friendly and great to work with. Complete new roof and it was a quality job!

I recently had the pleasure of having TSM do my roof. We had a micro burst move a bunch of tiles and other damage. Not only did they come out and inspect it he worked with the insurance company and got it all done even when our insurance company was taking forever they were understanding. When our insurance company sent us the money The work was done right, done fast, and for a great price and a really nice experience. So would I recommend them, ? percent! It’s a nice thing when you can still find people that do what they say there going to do.

This company did a great job on my roof as well as they were the only ones willing to help after the rain storms in October, 2018. All other companies apologetically told me they could get to my roof in May of 2019. Renco got it completed in January 2019. These guys are excellent.

These guys are trustworthy, responsive, and reasonably priced. I had a great experience with them from beginning to end. My roof had a leak and they found the issue quickly. I had another roofer come prior to them who completely missed the problem. Jesse identified the problem, fixed it, and confirmed it was fixed with a water test. I couldn't recommend them more!

Oscar and his crew did an excellent job in our roof! The communication throughout the job was very good. I’d highly recommend them for your roof repair or installation!

From the start, far and away the best and most professional roofing company (of three) that I have contracted over the years. They were always willing to accommodate my particular needs and went above and beyond in many ways. My Sister and I are both very happy with the new roof on our home!

Great roofing company

On December 16 Ben came out to inspect my roof because I found a leak. Ben spent about 45 minutes to an hour inspecting the roof. When he was completed, he showed me pictures of the issues he had found and explained the repairs he recommended. I had other companies inspect the roof and complete estimates. On January 11 Ernesto crew started repairs. They completed re pairs on January 14. I was very impressed by the quality of the materials, work, professionalism. They picked up trash every day before they left. I am recommending to the other houses in my housing development.

Great friendly service

I have worked with Castile Roofing twice. Both times required me to provide oversight. When the incorrect color was installed, I had to call and they replaced the roof. When they left my bare roof uncovered during a rainstorm, I had to call for them to put up a tarp. When the interior of my house was damaged from the rain, I had to demand that they help.

They have now made efforts to get me squared away. The new roof looks good and hopefully every thing works out.

Our experience with Patterson Roofing was excellent. From start to finish, William and his team were communicative, caring, and professional. This company goes above and beyond for their customers. William took time out of his busy schedule to meet with us multiple times. The actual roof replacement was extremely efficient and the team made sure to clean up every shingle, nail, and debris. I cannot recommend this company enough!

These guys were great! They were able to schedule us in quickly and repair the roof leak around the AC just in time before the heavy rains. I hope to use them in the near future to foam the entire roof. Jack is quick to respond, trustworthy and does excellent work. No short cuts and very professional.

Kris Chavez and the crew that the did the roof replacement were very Professional and I recommend these folks for any project. They were the most efficient and courteous of any contractor I have met in the Valley in the 45 years I have lived here.

I highly recommend Stapleton Roofing Phoenix to every person. Last month I was looking for roofing contractor for foam roofing in Phoenix and I found Stapleton Roofing. They were very helpful and knowledgeable. They had done everything in very less time. No hidden charges. I really impressed from them.

Although Star Roofing performed our tear off and install seven years ago, we still remember their great customer service and quality of work. We received multiple bids after the hail storm came through that year and Star was the most competitive. What also impressed me was that they were/are the last union roofing company in Arizona. I always appreciate companies that take care of their employees.

Update: Vertex can make any excuses they want. I will only be in my house for another ten years and what was important to me was the color. I wanted a SILVER roof and I got a DARK GRAY roof. Not only that, no one bothered to give me a heads up on the color switch. I only found out after seeing it once it was installed, which is very unprofessional and deceptive (no chance to say no). It might have happened in 2018, but it makes me unhappy every time I look at it. :-(

You can also tell a lot about the company from their response. We are sorry to see this review followed by a long discourse on why the customer is wrong, is not a good response. A good company would have responded that they are sorry to see that I am still disappointed in their service/product and is there anything more they can do?
------
2018

I have had many customer service issues and was very disappointed with Vertex Roofing!! They are horrible at returning emails/phone calls and keeping customers updated.

I ended up with a color roof that I did not select!!! I was told they no longer had the color I chose, but instead of coming back and asking me, they chose another color for me on their own. It is supposedly a higher grade material, but I am still disappointed. **Update due to this darker color I have not seen any energy savings.**

Here are some of the other issues:

--After I signed the contract I received an email that said that I would be notified when my materials came in, which I was not.

--When I developed a leak around the ceiling fan in my dining room in August, it took me two phone calls and two emails to get a response. I was just told August 14th that I would be up the end of the next week or the beginning of the following. The Production Manager said that he would be out to look at the job site, which to my knowledge never occurred.

--The next few weeks were very stressful as it was raining almost every day and I was worried about more leaking. I finally called on the 23rd to see if I could get an update, since no one had been out and I didn't even know if all my materials were in.

-- Production Manager called Friday 24th to say a crew would be out early Monday and he would email me the specifics. I never received an email.

--The crew did a good job and worked around the dogs by not going in the back yard. However, Thursday when they left they said they would be returning the next day. I work from home, so I moved a few meetings from Friday morning to Tuesday morning in case of noise. No one showed up or called until around 1 pm, the Production Manager called to say they would be back Saturday morning to finish.

--Finished as promised Saturday, but I had a standing volunteer engagement and was not here when they left. I was expecting to be left care instructions/warranty information, which I never received.

--One last customer service oddity was that no one in the company that I tried to contact who has a cell phone had their voice mail set up with a message confirming their name and that they are a Vertex Roofing employee. The generic you have reached #, did not fill me with confidence that I even had the right number.

All of these issues were addressed with an apology and 1.25% discount off the price, which is not a lot, but I just wanted to be done with all the hassle.

Unfortunately, there is a part II to the saga. I never received a final receipt from the last payment (made over the phone) or the warranty information that was supposed to come from the manufacturer. I also did not approve my two raised air roof vents and whirlybird to be removed from my roof.

In fact part of the sales pitch was for an extra fee I could get a raised roof line with increased air vents all along the top to save energy. I did not have the additional money for that, but the sales representative thought it would be fine with my existing vents.

After a lot of hassle I finally got a blurry electronic copy of warranty information, my receipt, and one whirly bird installed.

Omar did an excellent job, was polite and competent, and John was helpful and kind over the phone.

Ask for alex they do an amazing job

I had solar panels installed by Kayo Energy. They highly recommended Reimagine Roofing and understand why. Nick is a key player on the team. He’s on time he follows up he’s excellent to work with and resolves any issues that could possibly come up. I would highly recommend this company to install roofing.

5 Stars for Geo Roofing in Phoenix! I was particularly impressed with their attention to detail. They took the time to thoroughly inspect my roof and provided me with a comprehensive report of the damage, along with a detailed estimate of the repairs needed. They didn't try to upsell me on unnecessary services or products, and were transparent about the costs and timeline for the project.