Timothy Kisling (FuddOnTap)

3 weeks ago

I recently had Brown Roofing replace my aging asphalt shingle roof with Highlander NEX shingles from Malarkey. Craig and his team were fantastic to work with through the whole process and accommodated me working with a solar company I had chosen in advance. The estimate was the most detailed of the 4 companies I contacted and the choice of materials was reassuring. Price paid was price quoted. Look no further than Brown Roofing!

Alexander Smith

11 months ago

If you are looking for the cheapest roofing job, look elsewhere. If you a looking for a roofing company that has lots of ads and charges a ton, look elsewhere. If are looking for a roofing company that quotes you low and then adds on thousands of dollars during the job, look elsewhere. If you want a very fair price on very good roofing job check Brown Roofing out.

Brown did my shingle and roll roofing job. It was a significant 5 ½ day job including decking and facia. What Craig quoted was the same as the final bill. There were no upcharges. The crew were thorough and detailed. They also cleaned up the site each day. Craig (owner) started the job, taking time to walk me through the whole job, continually asking if I had any more questions. He was on site at least once a day. They will be my first call on my next roofing job.

Charles DiStefano

a year ago

My 2-day roof shingle job was completed yesterday on schedule. The owner, Craig Brown, personally started and ended the project. The Estimator/Contracts person, Jesse Coder, was a responsive and good communicator. The crew leader, Julio, who has 11 years with Brown, and the crew, did an excellent job and left everything cleaned up. Debbie in the office was huge help with the solar panel removal. There were no added costs, and my final payment was actually less than I expected. I can recommend Brown Roofing without hesitation. CED 11.18.21

Jennie O

3 months ago

We interviewed several roofing companies and are pleased that we chose Brown Roofing. They are professionals. The owner, Craig, provided the quotation and assured us that the price would not be more, and he delivered. Craig checked in with the crew and us several times a day. He is a great communicator and took the time to tell us the next steps, answer our questions and make sure that our requests were fulfilled. They completed the job on time, as promised. The crew was friendly and respectful and cleaned up the property each day. Julio, the project manager, has worked for Brown Roofing for many years and he efficiently led the crew of three. We highly recommend Brown Roofing .

Mrs. Rice

2 months ago

You know how they tell you to get at least 3 quotes? Well, my husband was so comfortable with Brown Roofing he hired them immediately for our concrete tile roof. Quote was fair. They came exactly on the date and time stated. The work was well done. Very careful and thorough. The workers cleaned up after each day. It was a quality job.
My only regret - that Brown Roofing doesn't do general contractor work. There are other projects at my home, and I would gladly hire them for other jobs.
So, you can take your time, get 3 or more quotes, or just call Brown Roofing. You will save time and money and have a great roof at the end.

Robert Filler

4 months ago

We are very satisfied regarding our experience with Brown Roofing. They performed a roof replacement for us - basically taking the roof down to the plywood and replacing everything except reusing tiles that were still in good shape. From the initial meeting and quote to the scheduling and performing the work, everyone we dealt with was conscientious and professional including the office staff and installers. The quote we received was competitive, and the quality of work appears to be very good. The installation process and material were explained to us in detail, and the process went exactly as described: it started on the day they told us it would and took 4 days to complete as advertised. Craig Brown or Jesse Coder were there at the beginning and end and during the installation to check on the progress. Based on our experience, I have no hesitation in recommending Brown Roofing.

Genetica Guser

6 months ago

Fair price with quality results. Brown Roofing did an outstanding job on replacing the underlayment on my roof. Jesse and Craig were both very responsive and provided details throughout the job. They did the work on the stated timeline, cleaned up after each day, and ended the job leaving my yard cleaner than it was when they first arrived. Replacement boards were painted and with the three-inch bird-stop, the roof now looks refreshed and updated. After solar panels were installed, Jesse quickly came back to inspect the roof to ensure no damage was done. Should anything arise in the future, I feel confident they will respond quickly. Definitely a company with integrity, quality workmanship, and a focus on customer satisfaction.
Jeanette R.

Rommel Robles

a year ago

Craig Brown the owner is a great man. He's easygoing and fun. The crew that did the roof was Julio and one other guy. They were superb craftsman and very professional. They cleaned up every day for a total of 3 days. Craig always came by to check on the progress. Debbie, his office manager, was great too. We're very happy with our roof, thanks Craig :-)

Shawn Theriot

4 months ago

I recently had my shingle roof replaced. Brown Roofing came in with the lowest bid of 3 vendors. They were able to schedule me within 2 weeks which was impressive. A friend of mine recently used them and said they did an excellent job on his house. They completed the job in 1 day and left my yard cleaner than it was before they arrived. The owner Craig even helped me out by extending out 2 scuppers which were not in the original scope of work. When I need to have my flat roof redone, I’ll be calling Brown Roofing!

Beverly Groves

a month ago

Craig, the owner, was very professional and great to work with. He explained everything and went above and beyond in his installation of my new roof. I would highly recommend Brown Roofing for any roofing needs. Very nice staff also and his workers did a great job of clean up every day.

Robert Borys

a month ago

Brown Roofing replaced our entire roof, including patio cover and detached garage cover due to wind damage. This entire project was seamless from beginning to end, and was the best experience we've had hiring contractors to perform work on our property. The workmanship, customer service, and overall quality was impeccable and professional. Thanks to Debbie, Jesse, Craig, and the crew that did the dirty work. Everyone exceeded our expectations, and the final produce looks amazing. I would highly recommend Brown Roofing to anyone needing repair work or an entire roof replacement. They are amazing at what they do.

Sam Olson

7 months ago

Had Brown Roofing come out to take a look at a couple of roof leaks. Craig was super friendly and gave an honest estimation of the problem. It took Craig no time at all to fix the issue. Overall, one of the best experiences I've had with a home repair, we'll definitely call Brown Roofing again if we have any more roof problems in the future.

JennMartin E

2 months ago

I have been dealing with a huge hole in my house for months due to a poor installation of my solar panels. After searching for a reliable and well known roofing company and having poor communication and failed appointments, I was mad and exhausted of the run around. I was playing tag with my home insurance and could no longer take the sunlight and rain pouring into my master bath and was finally given a recommendation for Brown Roofing. I Contacted them and reached Jesse. What a positive experience. He came over the next day, assessed the damage and what the cause was and also came up with a resolution for the proper repair. He took care of everything! Removal, repair, cleanup, and communicated with me throughout the entire process. Work was quick and top notch. There is not a single sign of previous damage. I cannot say enough good things about Jesse and his team. If you want your roof done correctly no matter what the issue, contact Brown Roofing. Impeccable work done to the highest quality of standards, and I am forever grateful. Thanks Jesse and Brown Roofing you now have a lifelong customer.

Stacy Bell

7 months ago

I received quotes from a half dozen roofers and during my HVAC company A/C install I was referred to Brown Roofing. I called and spoke to Debbie to set up an appointment. Craig came out and explained in detail what he does and won the final bid. His bid includes double layer underlayment as a standard, bird stops and additional roof vents that were not offered by any of the other companies, and has the absolute best warranty.

I am very pleased with the results as well as the entire team at Brown Roofing. They were on time every day and cleaned up thoroughly at the job completion. I would definitely recommend this top-notch company!

Michael Cotten

6 months ago

I highly recommend Brown Roofing to anyone.They were very competitively priced and provided professional service. Their workers are punctual and courteous and did a good job of keeping my yard clean. Also the superior quality materials they use helped make my choice. The owner personally looked over the job at completion.

Joshua Siegler

5 months ago

Replacing a roof is never fun or something anyone wants to do. It is expensive, stressful and time consuming. Jesse and team made the whole process as easy as possible. From scheduling the quote, to communication, to payment and installation, I felt taken care. Debbie in the office was also super helpful and resourceful. While a new roof is always expensive, Brown Roofing was very competitive and my roof looks great.

Mike Bast

2 years ago

It was time for the roof to be replaced, as it had reached 25 years old since it was built. We bought our First and Final Home and figured this was going to be the biggest investment going forward that had to be good quality. The builder appeared to take many short cuts in the roof so I wanted a good Roofer that would actually make my home better than original! Found many roofers in Az that had good reviews and quality work but for some reason Brown Roofing had reviews that just spoke to me. Courteous, timely, efficient, quality craftsmanship and no up charging. In talking to Jesse at the first quote you just felt like old school Customer Service was there. They knew their stuff, stood by their craft and didn't do upcharges for things like fascia board needing repaired or replaced and they painted all of the pieces that needed to be repaired (with supplied original paint). No one did that with out a separate charge!. After working in the Architecture industry for almost 30 years I knew what good Flashing looks like! My home was so lacking in flashing I just freaked out every time it rained! Brown picked up on every Flashing scenario and I tell you what...this house is not going to leak! We are ready for the Monsoons if they ever come back. If you want top quality craftsmanship, value and real old time Customer Service look no further. I looked at a lot of top end roofers and found that Brown just seemed to capture the Customer service High point. Brown is not the cheapest and certainly not the most expensive, by a long shot. They are what you want....a great, reliable, craftsman oriented, old school customer service Family owned Business that provides exceptional service and value at a fair price...that's what you want!!

Dawn Rogers

a year ago

Thank you and huge shout out to Brown Roofing!
Jesse, Craig, Debbie and the entire crew! I can't say enough about this company they are fantastic! They delivered a competitive quote and completed the roof replacement on schedule and with a professional, courteous crew.

Roger Eastman

5 months ago

Absolutely outstanding! Quality workmanship, the owner was onsight daily making sure everything was perfect. I waited awhile to write this review because I wanted to be sure. Well 2 years later I'm sure. No problems whatsoever. I have a complex multi-level concrete tile roof and this team did an outstanding job replacing it for the next 30 years. Terrific value and service, Thank you!

Dan R.

7 months ago

I had Brown Roofing come to my house and do a roof inspection, which was free of charge. They showed me everything that needed attention, as well as the things that didn't. I felt they were very honest and they didn't try to sell me on a single thing, or make me worry about things that didn't matter, explaining everything along the way. They were very friendly as well, and I will not hesitate to contact them again if I need any work done in the future.

Aaron Hamu

2 months ago

Highly Recommend! Brown roofing, they took care of my entire roof replacement in a timly fasion even with all the monsoons lately. Without me even being in town! I came home from a business trip and boom my roof was replaced! i was a bit worried that I had to be out of state while the job was being done. But this team took care of everything. they showed up on time and answered all my questions. that alone made me feel comfortable and cofident going into the next monsoon season with a strong new resiliant roof! and it was such an easy process with them. I picked my roof color online or they gave me the option to go look at the show room I can easily say my curb apeal trippled with how good my roof looks now. Special thank you to Debbie, Craig and Jesse! if i ever need more work done i got yall on speed dial!

Fox Noble

2 years ago

Craig was referred to me by a friend who had their roof redone. Last year I had a leak in my roof and Craig & his team did the repair. Craig’s team was very professional & answered any questions I had. At that time I also had Craig give me a quote to repair my pouch roof. Today Craig and his team were back again, this time for my pouch. It turned out fantastic, I’m so pleased! Craig goes above and beyond & his team are the best. I work for a local sign company & I understand the importance of customer service. Craig and his team absolutely met & exceeded my expectations! Thank you guys for a fantastic job!

Daniel K.

3 years ago

We had our roof replaced by Craig and his company last week. This is not something I took lightly. We're are literally talking about the roof over my family's head. I had several estimates and spent a lot of time taking to people who knew the industry. I chose Craig because he's local, runs a family business, and was willing to stand by his work. The price wasn't the cheapest we were quoted but also not the highest by a long shot. The job started on time and finished ahead of schedule. Craig's workers were professional and took time to clean up after themselves. We did have an issue with my AC unit blowing a fuse twice. You can tell a lot about a person how they handle adverse situations. We realized the AC was out after-hours. I reached out to Craig and he was all over it. The AC was up and running quickly and Craig took care of it. He was contrite and did whatever he needed to make sure it was fixed. That's good customer service. I recommend Craig and Brown Roofing to anyone looking for a new roof.

Jeanette C.

a year ago

We hired Brown Roofing to replace the roof and repair the fascia on our house. From start to finish, Debbie, Jesse, Craig, Dave and crew were great. Debbie, who was my initial contact, was so nice and helped me with my H.O.A forms . Jesse who did the estimate, which was very reasonable, was great. He answered all my questions and thoroughly explained in detail how they would fix the roof and fascia. Dave and crew, did a wonderful job on the roof. They painted all the trim so there would be no rake lines and colored the cement to match the tile which makes a huge difference. And last but not least, Craig, the owner, would come by regularly to see how the project was going and to see if I had any questions that needed to be addressed. He even hauled away a dresser from the garage, so I wouldn't have to curbside it. I highly recommend Brown Roofing, they make you feel like your their number one customer!

Michael Krause

a year ago

Brown Roofing just completed a tear off and complete roof replacement on my home in North Phoenix.
The owner Craig Brown came out to introduce himself and establish the parameters of the Job.

He was extremely concerned with taking care of my needs and all areas of this project providing an excellent finished product which exceeded my expectations.
He was out multiple times communicating with me daily during the project, and he addressed all issues concerning the project, Including a final inspection

His employees were top notch, were able to make decisions to provide excellent customer service.
His crew cleaned up all debris around the job site, including using a magnet to pick up any stray nails and staples which were part of the original roof that was removed. After the completion of the job, you wouldn't be able to tell that there were even there.
I would strongly recommend them to anyone looking to hire a competent roofing contractor.

I'm extremely pleased with the finished product

Ryan Foley

a year ago

We just finished getting a full new roof from Brown Roofing, and the job was completed on-time, on-budget, and everything looks great. When we noticed some leaks in our laundry room, we contacted a few companies to come give us estimates. Some companies never returned our calls and emails, and some gave estimates without much detail. Brown Roofing called us back right away to schedule the estimate, and we received a detailed quote within 24 hours. Everything was very professional and the phone and email communication was clear and responsive. The owner, Craig, was on-site for the start of the project and checked in with us along the way, until completion at the end of the week. The crew also did a nice job cleaning up each day and at the end of the project. We didn't have to pick up any debris at any time during the week. Thanks again, would recommend this company to anyone in need of roofing services.

Elizabeth Parker

a year ago

Craig was the most knowledgeable of all the guys we had come give estimates for replacing our roof (including new concrete tiles). He was helpful in educating us with all the options available and was honest about timelines materials. The end result is a fantastic looking roof and we are very pleased with our choice of Brown roofing. We highly recommend Craig and his excellent crew.

R. Christopher Pierce

8 months ago

We had Brown Roofing replace our shingle roof about two years ago, and from start to finish, everything went great. Two years later and they took care of us on patching areas after having some AC work done and the old swamp cooler taken out. They made everything match and looks great. Very satisfied.

Ryan Zacher

11 months ago

Craig Brown and his team made the whole roof replacement process easy. From quote to completion he and his team were very professional, on time and efficient.

We got multiple quotes and we found Brown Roofing to be fairly priced and honest. The price he quoted was the price we paid, no games.

I highly recommend Brown Roofing, especially if you are looking for roof repair or replacement and you desire a honest and professional contractor.

Debbie Asp

8 months ago

Thanks to Debbie, Jesse, Craig, Tim and Dave for being very responsive in getting my leaky 27-year-old tile roof underlayment replaced on time at a cost that was originally quoted.

From initial contact with Debbie to set up an appointment for the estimate from Jesse to completion of the project, all went smoothly.

The Brown Roofing team managed to get all of the new underlayment down before a monsoon storm with torrential rain came through the morning of their last day on the job. There were no leaks!

Also, the team did an excellent job removing the existing tile and saving most of it to put back over the underlayment.

I highly recommend Brown Roofing for tile roof underlayment replacement!

A Franko

a year ago

Our roof was over 20 yrs old so we started the process and got 4 estimates and did a lot of research. Brown Roofing got the best reviews of all the companies we checked and we loved the initial contact person Jesse. He was super helpful and the price was very reasonable so we scheduled the project with Brown Roofing. Debbie in the office was also super helpful to answer any questions as the day approached to begin. Throughout the whole week of the project, Craig the owner, visited every day to check in and keep us updated on the progress and give us his advice and recommendations based on some new tiles that needed to be placed. We've done a lot of home projects over the years, and we've never had such GREAT and PERSONALIZED SERVICE!!! At the end of the project, Craig does a walk through to make sure you're totally satisfied with the work. Craig was excellent to work with and we highly recommend BROWN ROOFING!! David and his crew were also excellent and very kind and respectful of any questions we had. When you need your roof replaced, definitely choose Craig and BROWN ROOFING!!!

Thanks so much Craig!!!

Aaron and Lavun

Vance Lee

a year ago

Brown Roofing did a complete replacement of my shingle roof, including adding roof vents and replacing a skylight. Craig came out and did a full inspection, did a great job of explaining everything, and offered a very competitive bid. Debbie's communication was great, and once scheduled the crew arrived on time and completed the work in just two days. Craig was here every day to check the progress and make sure we were satisfied. The crew left no trace that they had ever been here and the new roof looks great. I strongly recommend Brown Roofing for all of your roofing needs.

Felice A

a year ago

We hired Brown Roofing to redo our 20 year old roof. They were wonderful. Craig explained everything very clearly during the estimate process (we got 3 quotes and they were all comparable). The crew was very professional, got the job done quickly, and literally left no mess behind. When the recent rainstorms cause our chimney cap to blow off (which had nothing to do with our roof redo), Craig sent someone out that day to do emergency tarp service. We really appreciated that as rain was coming into our house. I never hesitate to recommend Brown Roofing to all my friends and neighbors.

Mike Lapinski

9 months ago

If you're in the process of getting an estimate for roof work, make sure Brown Roofing is on your call list of contractors. We recently had our tile roof underlayment replaced and we couldn't be happier with the whole process. Jesse came out to inspect our roof, then worked up an estimate based on what needed to be done. He took the the time to explain everything and was very responsive when I had follow up questions. There's a lot going on with a roof replacement, so it can be a bit overwhelming. Their estimate for the job was not the cheapest nor the most expensive, but right in the middle and the best value. I will say the price estimated is the price I paid. Not a penny more. No upsells and didn't nickel and dime me with extras as added expenses to complete the work. Each roof is different of course. Craig and his crew arrived on the first day on time, ready to go and throughout the week. Craig stopped by each day to check progress and answer any questions I had about the work. The crew also did a great job cleaning up each day. I would highly recommend them.

LARRY LYON

a year ago

I needed a new roof this summer and contacted many roofing companies to inspect and make proposals. Jessie from Brown Roofing made a good inspection and discussed the options and value of there proposal.. Price isn’t everything as they provided some additional features such as venting and an upgraded shingle for a very competitive price. Once the materials were available they made an appointment and did a great job removing the old roof and installing the new roof. They didn’t charge any more than the the original quote even though a couple of upgrades were included. Craig Brown is the owner and arrived with the crew at the start and the finish as well. Craig and the whole company made this a great experience. I would highly recommend using this company.

Matthew Hucher

8 months ago

As monsoon season went into full swing, we noticed our sky lights were leaking on our 30 year old roof. We called several roofers and got estimates to replace the entire roof, inculding skylights, and decided to go with Brown.

The owner, Craig Brown, personally did the initial inspection and answered all the questions that we had. Brown was not the cheapest estimate, but it was close. What really impressed me about Brown, was that everything was included in the estimate. Unlike most of the other roofers that gave us estimates, Brown did not charge extra to replace damaged wood or tiles or to install additional vents. They used 2-ply underlayment with a greater overlap than other companies.

And they went beyond just repairing the roof. They painted wood that was now exposed due to the new tile placement. They removed an old satellite dish and repaired the damage to the wood that the orginal installer had caused. They even fixed the latch on my back gate! The Brown roofing crew was professional, polite and experieneced. They were able to compelete the entire job in less than a week and thoroughly cleaned up before leaving each day. They were meticulous in making sure there were no nails or trash left behind when the job was finished.

I appreciate that Craig was able to get us scheduled qucikly due to the leak and it being monsoon season. I am very satisfied with my new roof and the price was very reasonable. I would definitely recommend Brown Roofing.

Sherry S

8 months ago

(update) Brown Roofing is THE BEST! A recent summer microburst tore off a dozen of our roof tiles. Called and talked to Debbie the next day and she scheduled a roof inspection. Since Brown Roofing had replaced our roof, they did the inspection and repair at no cost. Tucked the tiles back in where they belonged and we're good to go! We LOVE BROWN ROOFING!

(former review)
Our home is 20 years old and the roof had a small drip when it rained last spring. We researched several local roofers and Brown Roofing kept coming up a the top of the ratings.

We called and spoke to Debbie, and Jesse came out and did a walk on the roof, and took pictures, and took the time to explain that our entire roof needed fixing and why (the builder had shorted us on tiles and nails).

The quote was reasonable and the timing was right. The crew showed up on time, and worked hard and fast and finished the entire job in 2 days!

They have great attention to detail - example - they painted the wood roof trim as part of the job, and we bought a color of paint that we thought was good, but Craig noticed it didn't look right and called our attention to it. We got new paint and the next day they re-painted all the wood for us - and the whole roof, and the trim look great!

They cleaned up the yard (removed the nails, and debris) and the whole house looks great, like we got an update!!!

We highly recommend Brown Roofing.

sherry carlo

5 years ago

Inspection revealed some potential leak areas on the roof of my patio. Craig gave me a fair estimate and went over the rest of my roof and what should be done now and what I could wait on. The patio repair was done professionally and on time. There was no garbage or debris left in my yard. Debbie, in the office, was responsive and helpful every step of the way. These guys almost make me wish I had more roof issues just to hire them again!

Sherrill Smith

7 months ago

Brown Roofing, circa 1956, brings integrity along with workers having strong, proud work ethics. Our job was completed by a regular team of workers retained by their Company and on time. Great Job!
Highly recommend this Company.

R Brown

a year ago

We needed a new roof on our 1954 Central Phoenix ranch. We got 5 quotes. One was way high, three were in the ball park, and one roofing company came out but never gave me the quote (ghosted by a roofer). I picked Brown Roofing because they had done a small roof repair on another house of ours several years ago, they were very responsive, and their price for a re-shingle with a quality composite architectural shingle was very competitive. Jesse the sales guy knows his stuff. He laid out our options, delivered several samples, and answered all of our questions. Debbie in the office scheduled and kept us apprised of everything. The shingles were delivered to our roof as expected the day before they start. Craig, the owner, and Julio and his crew were here at 6 AM as promised to get started. They worked a hard day and cleaned up the work site. The second day they finished the roof and cleaned up spotless. There was one issue with a fascia board and an electrical box, not the roofers fault. Craig worked out the fix with us and came and out with his crew, replaced the fascia board, and painted it. Our roof looks great. We have gotten lots of compliments from the neighbors for kicking it up a notch. All in all it was a great experience with a great group of people. I would use Brown Roofing again.

Laura Scott

5 months ago

The company did a great job replacing the flat part of my roof over my back patio, as well as a repair for the old part of my roof. I will definitely call them when the time comes to replace the rest of my roof.

Shelley Huber

2 years ago

After contacting five roofing companies, we chose Brown to replace our tile roof. From our first contact with Debbie to schedule the estimate with Jesse to completion with Craig and Chris on-site, we knew we chose the right company. The team at Brown operates like a well-oiled machine making the process very easy. On top of competitive pricing and a great warranty, they were always on time, knowledgeable, attentive to any questions, used quality materials and did excellent work. It's safe to bet they have several jobs running concurrently around town, but their excellent customer service made us feel like ours was the only one at the time. They consistently delivered on everything from start to finish and we couldn't be happier with our new roof!

Janene Welker

3 years ago

Very impressed with the service I received from Brown Roofing. Craig Brown and his crew were very professional from start to finish. Craig was courteous, knowledgeable, my roof was finished on schedule and their rate was great. They were able to fix some issues left behind by the original roofers. I would highly recommend Brown Roofing. My roof looks fantastic!

Mark Jannone

3 years ago

I needed to replace my roof due to a leak and the age of the roof. I came across Brown Roofing via Yelp and included them in the bid process because of their great reviews. I selected them and was not disappointed. Craig Brown was great to deal with and they did exceptional work. They arrived when promised, finished earlier than anticipated, cleaned up meticulously all at a very fair price. I would highly recommend them to anyone that needs roofing services.

Christine Musil

a year ago

We just had our roof replaced by Brown Roofing. The whole process from the estimate to completion was fast and efficient and the price was competitive. The crew was professional and polite and cleaned the site thoroughly at the end of each day. My one complaint was that they didn't make it clear we needed to provide the paint for the trim so they had to come back to finish that the following week. Overall that was a small detail though and I would definitely recommend them.

N D

2 years ago

Brown Roofing installed our roof last week. We went with this company after talking to 5 others. We are so pleased with the quality of the work and the wonderful customer service. Jesse and Craig answered all of our questions. The crew did a great job and cleaned up thoroughly after they finished. Highly recommend this company!

Josh Phelps

3 years ago

Decided it was time to replace my roof, and after getting a few quotes, I ended up choosing Brown Roofing. They weren't the cheapest (nor were they the most expensive), but what sealed the deal was my interactions with Craig and Debbie. Friendly, thorough, and very responsive. Craig spent far more time here evaluating the job and explaining the process than anyone else that came out to give me a quote, and I can confidently say the quote provided was the most comprehensive and well constructed. When the big day came, Craig and his crew did great work and left everything just as clean as they found it when finished. Overall great experience - would definitely recommend Brown Roofing, and I will certainly not hesitate to use them again if the need arises.

E G

3 years ago

If you are looking for a roof, look no further than Brown Roofing to complete the project. Brown Roofing is amazing, and I am so happy I choose to go with them. I received several quotes for getting a new roof on my home. Craig, the owner, was the only company where the owner came out to give me the estimate. Also, he was the only one to tell me about ridge vents which my make my roof look so much cleaner. I choose to go with Brown Roofing based on the stellar reviews, and Craig’s suggestion for the ridge vents. My entire experience with Brown Roofing was way above and beyond my expectations. Craig and Debbie, the office manager, were both very responsive and helpful prior to getting my roof installed. On the day of installation, Craig and his crew were on time, very professional, and went beyond my expectations. For example, I needed several pieces of fascia board and other wood elements replaced. I was expecting to have to paint the following weekend. Craig asked me if I had any extra paint, he and his crew painted all the wood for me. In addition, after the installation was complete, there were not any nails or staples around my house. There was no sign I had work done other than my beautiful new roof. Finally, Craig had said when I received my quote from him that is the price and if I ended up needing more wood, there was not going to be an additional cost. I was somewhat skeptical from past experience with other roofing companies. I did end up needing more wood replaced, and there was no additional charge. I cannot say enough about how happy I was with Brown Roofing; they are truly a great company to work with. I highly recommend them to anyone looking to have their roof replaced.

Brad Somerman

4 months ago

This is the first roof that I have had replaced.After several overpriced estimates I met with Jesse.The price was right,his crew did a great job ,and finished as anticipated.Everyone involved,Jesse,Debbie,Tim,and Craig were great to work with

Kathy Ziegler

a year ago

My 27 year old tile roof was in need of some attention. The underlayment was curling and brittle, some of the tile was broken and also had rotten plywood at the edges of my patio cover indicating rain was getting through. I had the top three valley roofers come out to give me an estimate and was impressed when Brown's owner, Craig showed up instead of sending a sales guy like the others. Craig is very knowledgeable and easy to talk to. He answered all my questions, and gave me the best estimate of the three. His incredible crew showed up at 6:00am, worked two long hot days and left my property clean and clear of all nails when the job was done. Craig made a final stop to check the site and ensure I was pleased with the results. I'm so happy I went with Brown Roofing and I will definitely be referring them to my family and friends!

Mary Landa

3 years ago

Craig Brown and his crew are amazing!! My house is an older home that had some unusual issues with the roof. When Craig came out to provide me an estimate he took the time to explain the various roofing options, costs, pros and cons for my particular situation. He is very straight forward, honest, trustworthy, and caring. I would certainly use his company again and would definitely recommend him to friends and family. Thanks Craig for a great job on my roof!

Dena Carter

a year ago

Our Arizona room needed elastomeric re-coating. We had a great experience with Brown Roofing. Jesse was a pleasure to work with; very friendly, knowledgeable, and always took time to answer our questions. He went the extra mile to make sure that we were completely satisfied with the end result. We were impressed with the service and quality of the job. We will definitely hire Brown Roofing again!

Dorothy Parides

6 years ago

We choose Brown Roofing after interviewing 6 other roofing companies. We were impressed with the personal attention Craig gave during the initial inspection and amount of detail he went into on what repairs needed to be done on my mother in laws roof. He is very professional and respectful. The work was done on time as promised, expertly completed, and the roof look great!! I would recommend Brown Roofing to anyone looking for a personal contractor who stays true to their word. Well done Craig and crew!

Midnight Glassworx

a year ago

I had Brown roofing out last week to replace my roof. They did a great job! Craig and Jesse explained everything they were going to do on my job. They also installed the ridge vent system and removed the turbines , this is the best ventilation system!
Thanks Brown roofing team for a Excellent job!

Dee Gard

9 months ago

I chose this company because of it's 5 star rating and great reviews. So I set up an appointment with Debbie (who was very nice and professional) to have someone from this company come look at my roof due to damage we had incurred from a previous rain. I took off the two hours on the morning he was going to come -- no call/no show, so I had to head into work. Two hours later I get a text that he had to help on a roof due to worker shortage, so I understood, these things happen.

The problem is he said they would be done by noon and he should be able to come by. No call, so I left a message for him to find out the status------- NEVER heard another thing.

Communication is key for any business and when you say you are going to do something I expect you to do just that. I have been in customer service for my entire working career and would never drop the ball as was done with the individual from this company.

Dawn Schoenberger

10 months ago

We had a new roof put on our residence recently and Brown Roofing did an excellent job. They made sure that it was customized to our satisfaction.They were on time, returned our calls promptly, and completed the job on time.

Martin Espinoza

a year ago

BEST DECISION EVER!! I had Craig come by to examine my 30 year roof. He gave me options and his price was great! His attention to detail and communication are beyond amazing. His team was on time and clean and he even repaired an issue that my Air conditioner unit had. I will only be using Craig and Brown Roofing for my home and I happily refer them to all my friends and family. Do yourself a favor and hire them if you ever need any roof work needed. Thanks Craig!!!

Andrew Abbott

a year ago

I had a roof leak that caused water damage to our house and had three different roofer inspect and troubleshoot the damage. I was very impressed with Jesse. He took the time to explain possible causes along with different options to remedy the issue. He repaired the damage on the spot and for a very reasonable price (less than half of one of the other estimates). He also messaged me after the the next rain a few days later to confirm there was no new damage. I couldn't ask for better service.

Sona Visa

a year ago

I had my tile roof underlayment replaced by Craig a month ago or so. The entire process went very smoothly, from getting quotes to after the job. I received quotes from a half dozen roofers, and while Craig wasn't quite the cheapest (he was close), for what we received, he was hands down the best value. He does double layer underlayment as a standard, which is an upgrade from most other roofers, includes birdstop, additional roof vents, skylight replacement, has a better warranty, etc.

He is professional, his crews were prompt and cleaned up the property at the end of every day, and he worked well with my AC crew that was scheduled in the middle of the roof job to swap out the AC unit. Craig was also flexible to handle the additional requests I made throughout the job without nickel and diming me.

After the job was complete, we had some wind pick up and some very minor damage. Craig was prompt in coming out and making the adjustments to the roof as needed.

I had actually asked Craig to give me a quote 5 years ago for the same scope of work. His current price, compared to his price from 5 years ago, had a very reasonable increase. Considering the current climate, shortages, price increases, etc. I did not feel like I was being gouged, unlike many other roofers.

I'm a picky customer and usually don't get along well with contractors. But Craig is one of the few contractors I've actually been happy with! If I ever have to do another roof again, I'll definitely be hiring Brown Roofing.

elizabeth nejdl

2 years ago

We had our tile and flat roof done about a month ago and we were very pleased with both the people we dealt with, Jesse and Craig ,and the work done on our roof.Brown roofing was highly recommended by a friend after we obtained 3 other estimates.Although they were not the cheapest estimate, their estimate was the most thorough and their explanation of what they would do was very good. We had a few collateral problems with some screens which were damaged and they promptly took care of the matter. We highly recommend them.

Mary Atkinson

2 years ago

I would give this company 10 stars if I could. Every step was perfect and professional, from the roof inspection (Jesse) to customer service (Debbie)
to the new roof! Owner Craig came with the crew to get started. I had a new roof in two days, cleanup was so good you couldn't tell they'd ever been there. Jesse came back and inspected everything after they were done. They were so accommodating. The day after I signed the contract with them I was laid off from my job because of Covid. They rescheduled my roof for when I was rehired. Competitive rates as well!!

Anand Sridharan

6 years ago

Brown Roofing just completed a re-roof of our home and did an exceptional job. I did my research, asked friends for recommendations, and eventually got three bids on the job. Craig, of Brown Roofing, did a really nice job of explaining the process and surveying my home to understand the condition of the roof. He also noticed that my 2nd floor patio deck floor had cracks that would have caused water to penetrate and cause damage. None of the other companies I had come out made that observation. So he also gave me a quote on that as well. I like to take my time, and ask questions before I commit. Craig was very patient and took the time to answer all of my questions over the following week. Eventually, I chose Brown roofing because I had confidence that the job would get done right. The price was right in the middle of the other two quotes, so very reasonable and fair. His team was very professional and they consistently cleaned up before they left on each day, which was one of our big concerns with a toddler running around.

If you're like me and want a hassle free, quality experience, I recommend Brown Roofing

Christian K

2 years ago

After several bids, we chose Brown Roofing. Craig and Jesse were great to work with along with the crew. We have a flat roof that didn’t get much love over the years and a few other companies suggested to foam it, just to get more money out of us. Brown Roofing said all it needed was a seal coat as it was never done before and saved us thousands!

This is the type of company I give my money too. Honesty, professional and easy to work with

Christian K

Shirley Wagner

2 years ago

Thank you to the Brown Roofing team for their efficient and thorough replacement of the vintage roofing material on our home, as a preventive maintenance measure. Several neighboring homeowners commented on how coordinated the roofing team seemed to work together. We were also pleased as to the concern of the team that they were making an effort to keep things as tidy as possible. Thank you to Bryan and Chris for their efforts to keep us informed of progress and address any concerns. We are certain to recommend Brown Roofing to anyone that inquires. Thank you again, to the entire Brown Roofing team.

Louise Kurz

4 years ago

We obtained six bids to get our tile roof replaced. We selected Brown Roofing for many reasons without hesitation. Here's why: I always feel the initial point of contact is so important as they paint the picture, so to speak. Debbie, the office manager was very professional, courteous and responsive. She followed through in all aspects along the way and represented the company well. Craig the owner, came to my house, spent time with me explaining everything we needed. He provided us with an on site quote as well as brochures, certificates, samples, etc. His quote included everything, no hidden fees or add-ons for wood, supplies, etc. His crew started and completed the job ahead of schedule and did an excellent job. If you are looking for an honest, dependable, reasonable and quality roofing company, choose Brown Roofing. They exceeded our expectations by far!!

Spica2041

a year ago

I keep a short list of phone numbers that I know I can trust for repeat work and Brown Roofing is the first addition in a good while. My wife and I have been putting off replacing our old roof because of a high estimate from another company. Now we're selling but we didn't want to list it with a 30 year old roof. I called Brown to get a new estimate and not only was it much better, but Jesse was really helpful and professional so we got on the schedule right away. We'd have done it years ago if we called them first. They responded quickly to all of my questions, showed up on time, did excellent work, and didn't leave a trace. We searched around the entire house but couldn't find a single nail. It's the first time I've been able to say that after any hired work! We're calling them again soon to update the patio roof in our new house.

Jeff H

7 years ago

After a few good rainstorms I noticed several leaks in my roof that needed to be addressed. I called a few roofing companies, had them all come out and take a look at the roof and give me quotes on a repair.
After looking them over and reading reviews online I ended up going with Craig and Brown Roofing and had a really great experience. Their price was very fair and they didn't try to include any hidden costs as all of the other companies I received bids from did. Throughout the entire process everyone was very professional, great to work with and most importantly they did an excellent job on the roof.
Having home repair issues is never fun, but when they do come up it's always nice to have the peace of mind knowing that they were professionally fixed. I'd recommend Brown Roofing to anyone!

Gary Merrill

3 years ago

I highly recommend Brown Roofing. They have been in business in the valley for over 50 years and are BBB Accredited. The best things though are the quality, value, and customer service Brown Roofing provides. We got quotes from respected roofing companies, not only was Brown Roofing’s proposal lower cost, they provided better warranty on workmanship and materials, attic venting, and 2 ply underlayment. All these inclusive details are very important to home comfort and roof longevity here in Arizona.
Our neighbor (same house plan, 2000 sq. ft.) had their roof replaced by a different company and took 2 weeks to complete (most times only 2 workers were on the job). Brown Roofing completed our roof in 3 days. His crew of 6 were prompt, focused, professional, courteous, and cleaned up debris every day. They painted the galvanized material surrounding the vents and valleys, color matched to the tile. We did not realize that our home builder had cut corners to save a buck. Brown Roofing restored the roof to code, resulting in a better looking, better performing roof than original.
Brown Roofing is the roofer of choice. There is no one else in the business I would recommend. Gary M.

Lynn Stahl

2 years ago

We received 6 company bids to do our roofing. We selected Brown Roofing based on their professionalism, reviews, and quality presented.
We were extremely pleased about the work that has been done. The entire job was completed on time in less than four days with a pleasant crew and boss oversight. I could find no problems at all with the work done and the cleanup each day was impeccable! They were punctual and responded politely and completely with questions posed to them. A great job and highly recommended!

Deborah Bird

4 years ago

I highly recommend Brown Roofing! They proved themselves to be all about customer service, honesty, quality & value. I got quotes from the top roofers on Yelp, & not only was Brown Roofing's the lowest, their quotes are also price-locked which means no unhappy surprises after the work begins. They don't feel it's fair to penalize customers for inaccurate quotes, & they honored their estimate when it was found that more decking & fascia needed to be replaced. They also have the longest workmanship warranty I found—10 years. Craig, Chris and their crew were awesome—courteous, skilled & very hard-working. They showed up on time each day, got right to work & did a fantastic job. Debbie in the office was also very responsive, helpful & patient with all my questions. This was the first time I've had to replace a roof, & I was a bit nervous going in. But, it was a great experience, & I couldn't be happier with both the service Brown Roofing provided and my beautiful new roof!

Wesley Campbell

2 years ago

We selected Brown Roofing after we received three bids to re-roof our house. We met with Jesse to complete the initial inspection and he walked us through every part of our roof and what we needed to look for and to be certain other companies offered us in their bids. Turns out other companies planned to reuse our old vents and other cheap materials that needed to be replaced. Brown Roofing replaced all of our vents, drip edge and added bird stops.

We are just as pleased with the finished product as we were with our initial meeting. Everything was completed as promised and inside of three days from start to finish. Brown goes above and beyond and even went out to find matching paint to finish any new trim work that needed to be installed (we have neighbors with raw wood trim showing after having their roofs replaced).

Thanks for the great work Brown Roofing Team!

Jadine Fluethmann

5 years ago

A friend recommended Brown Roofing and we couldn't of been happier. They held true to their price even though they encountered multiple problems (we had two roofs that needed to be removed before a new one could be installed), they kept the job site clean (which was important to us since our son was crawling everywhere), and the team was on time everyday. If there was any issue or concern, Craig immediately addressed the problem with multiple solutions. Plus the products they use are of the highest standard. I cannot say enough good things about Craig and his entire team, we were very happy with the result!

Andy P

a year ago

Brown Roofing replaced my roofing and most of my fascia board. (Bonus, they painted the fascia board for no additional charge. No other roofer I got a quote from offered to do that.) Their quote was competetive. I decided to go with Brown because Jesse took the time to walk the roof and agreed with me that most of the fascia board needed to be replaced. One other roofer did not even walk the roof and another one only wanted to replace some of the fascia board.

The crew showed up on time and put in 2 days of hard work. Clean up was very thorough.

Very happy with the results!

Susan Keller

a year ago

We had a leak around one of the solar panel legs. Jesse came out and fixed it at ne charge even though we were outside the warranty period. We have used Brown to replace the roof twice since moving into this home. We highly recommend them.

David Workman

4 years ago

I needed to do a complete tear off and reset of my 30 year old roof and didn't really know where to start. I had one company come out who wanted to install a synthetic underlayment. Craig came out and bid the project and was very informative. He explained a lot to me, helped me understand what I was getting and why, and helped me choose the double felt underlayment instead. Craig told me to get 3 bids and let me know he wouldn't be the cheapest (but he wouldn't be the most expensive). I went with Brown because I felt more confident working directly with the company owner than a sales person-- I felt Craig knew what he was talking about, had good reviews, and didn't try to oversell me on his company. His crew arrived on time every day. They completed the job on time (save a delay in final paint finishing because of rain) and cleaned up really well. (I had no idea how much debris was involved!) Craig took the time to answer my questions and make sure I was informed on the project. I am very pleased with the product and the experience and I highly recommend Brown Roofing.

Jaclyn Daywalt

3 years ago

We found Brown Roofing through Yelp & BBB. We got quotes from them and two other companies. The two other quotes we received were, at least, $2,000 more than Brown Roofing. What the other companies offered within their price, did not compare to what Brown Roofing offered. When Craig came out to quote us, he was the only one that actually got up on our roof to measure. After we put our deposit down - we were put on the schedule and they showed up as scheduled. They completed the job in two days. My husband appreciated actually meeting with Craig, an owner of the company. The new roof looks amazing and the entire process from start to finish was stress-free. My husband and I appreciated this seeing a new roof is a costly investment. We would recommend Brown Roofing.

R K

6 years ago

Brown Roofing just completed an entire re-roof for us in Tempe. We couldn't be happier with the work they did. The job site is nice and clean; they even re-raked the gravel in our front yard! The entire job was completed in two days!!! They started on the same day they said they would start on - not a small feat for contractors. We chose Brown Roofing because they were mid-range in terms of price but offered a much better attic ventilation option (read: decreased cooling costs) than was offered by any of the other roofers (we obtained five other quotes). The owner, Craig Brown, was scheduled to do our quote. He called to let me know he was running 15 minutes AHEAD of schedule. Unfortunately, I wasn't ready early, so he patiently waited until I was ready. That impressed me off the bat. Like all other roofers, Craig walked around the house and went up on the roof, and then came inside to explain his recommendations. Although all of the other roofers refused to estimate the amount of wood that would be needed for the project, Craig gave it his best shot. He wrote three pieces of plywood, some wood for the fascia, and a couple other small things into the quote. He was careful to explain that this was merely a best guess and that we would need to buy more wood if it was needed, but I really appreciated that he was trying to paint the overall picture... especially when it would've been easy to leave the wood costs out in order to appear more competitive price-wise. Every other roofer just said that it was a complete guess as to how much wood they would need, and wouldn't even try to estimate it for us. (That includes the most expensive estimate we got, which was more than a G above Brown's estimate!) As it turned out - more wood was needed - parts of the house had no trim and other parts needed the trim replaced. Craig had his team replace all of the trim, but did it WITHOUT CHARGING US for the extra labor or materials. WINNING!!! The whole thing looks very professional. Our new roof alone instantly improves the curb appeal of the entire house. Highly recommended - support small, local, family business!!!

Michael Robinson

a year ago

Brown roofing replaced my roof and did an incredible job! They were fast, friendly, and they did great work. I had a separate patio that needed some work too and they threw that into the job and it came out fantastic. Thank you, Brown Roofing!

Lisa Hein

a year ago

Brown Roofing showed up as scheduled. Their team was very professional. They were very efficient and cleaned up all around the house every night. I am glad I hired them to do my house and would definitely recommend to my family and friends.

Jim

2 years ago

It was time for a new roof and, looking around and doing some research, talking to a few other companies we decided to go with Brown Roofing. From the minute they showed up we knew they were a good fit for us. They were very knowledgeable, answered all our questions, and schooled us on a few things we didn’t even know we needed to know. They worked around my schedule, and they were here when they said they would be here. They did what they said they were going to do, and then they completed the job in half the time they said they would. They were all very courteous, and professional. I would definitely recommend Brown Roofing to my family and friends.

Matthew liljenstolpe

3 years ago

Craig and Debbie at Brown Roofing are awesome! They have been very responsive. I received 4 quotes for my roof. They came in second least expensive but in the end I believe they would be the least expensive because of all the extra costs that I would of had to pay in the end for the extras. I didn't pay a dime over the estimate Craig gave me. Craig came out to my home every morning to check on the work and answer any questions. Great work and all up to code, which I could not say for some of the other quotes I received. Customer service is exceptional, Craig has even scheduled himself to come out after my solar panels are installed to make sure the solar company doesn't mess up his work.
Highly recommend Brown Roofing to anyone.

Mark Shebell

3 years ago

I will start at the point of getting estimates for a new roof. The owner of Brown Roofing did the estimate himself. The first thing Craig told me was to get three quotes and to make sure to compare apples to apples on materials/extras he would offer versus his competitors. He spent the time to explain how the roof would be installed and answered any questions I had. Brown Roofing was the only company that gave me an all inclusive price onsite (there would be no surprises). Craig price was in the middle but he offered more than any competitor and had the best warranty.

The owner Craig was onsite the first day of the job to ensure any questions I had were answered and to get his crew going. The crew from Brown Roofing arrived early each day and worked long hours. They added extra flashing and designed a drain for my dead valley that I would have never envisioned. After a day of hard work they went the extra mile to do an impeccable cleanup job.

Craig ended the job by doing a final inspection and adding touch ups as if he was working on his own home. I felt like to entire process could not have gone any better. Brown Roofing gets top rating for a reason. They run a business with integrity and have a sincere desire to go the extra mile for their clients. I will recommend Brown Roofing to anyone that asks.

Bret Andrea

2 years ago

These guys are trustworthy, responsive, and reasonably priced. I had a great experience with them from beginning to end. My roof had a leak and they found the issue quickly. I had another roofer come prior to them who completely missed the problem. Jesse identified the problem, fixed it, and confirmed it was fixed with a water test. I couldn't recommend them more!

Pat Kazemi

7 years ago

We needed to replace our old roof. We were going from wood shingle roof to ceramic shingles. We spent three weeks getting quotes and Dean from brown roofing was the only one that gave us a quote at the end of their first visit.
Dean was very upfront about the cost and listed everything that included with that cost. In the end we decided to go with Brown Roofing for three reasons:
1. Great reviews
2. Best cost
3. Best service provided during inspection and quoting process
After the job started they completed it within 5 days which was faster than he quoted to us. Dean, Craig and their crew were very professional, quality oriented and service focused. We recommend them highly and thank them for putting our mind on ease with their service. TRY THEM YOU WILL BE HAPPY THAT YOU HAVE!!!!!!

Deb Cabell

2 years ago

Our neighbors used Brown Roofing recently. We were impressed with once started, how quickly they did the job, and how clean they left their property. So we called Brown Roofing out to do an estimate. Jesse advised us we did not need his services at this time. Wow! You don't get a company that honest every day. We will definitely call them in the future.

joeholt1

5 years ago

We recently had our roof replaced by Brown Roofing and they did an incredible job. Craig Brown was knowledgeable, courteous and finished the job early and had the best price of the three contractors I quoted. I am not sure how the job could have gone any better! If you need a new roof in the Phoenix area, call Brown Roofing - you won't be disappointed.

Jared Sweeney

2 years ago

I am glad I have discovered Brown Roofing and will use them for all my roofing needs. They recently repaired a roof leak and corrected some previous shoddy work around our chimney. Craig, Jesse, and Debbie all were knowledgeable and professional. Communication was excellent. Scheduling was a breeze. The prices were competitive. The work was impeccable.

Rachel Piquette

2 years ago

We were very happy with the work that Brown Roofing did when they re-roofed our house. They were very professional and went above and beyond to work our house into an earlier schedule since we had leaks. They were very punctual and did a great job cleaning up at the end of each day!

Janice Forwood

11 months ago

Replaced two roofs on my fourplex in five days. They did an outstanding job at the price quoted and left the property in the same condition as when they arrived. Very professional at a very reasonable cost.

Lindsay Esser

2 years ago

We needed our roof redone because it was old and had a few leaks throughout the house. We got a few quotes form different companies, but Jesse was the only one that actually went on the roof and took a look around to see what actually needed to be done. We thought the price was reasonable and they did a great job! They were quick and the only thing that they maybe could have improved was picking up the nails afterward. We found a handful of them around our lot afterward! But would definitely recommend!

Salvador Calvano

7 years ago

I had 3 people attempt to fix my leaky roof. Still had water coming out of my kitchen ceiling fan. Scary to see a light bulb on in a fixture of water. Brown roofing got it done the first time and have had no leaks since. Thank You to Craig and his team for getting it done promptly and without a trace. Great experience as getting your roof fixed can be. Thank you for keeping my house and family dry and safe. When its time for a new roof (which will be soon) No question. Calling Brown Roofing.

Kc Bz

4 years ago

Brown Roofing just replaced my roof. It was my first time doing it and Craig Brown made the whole experience easy and safe. His company gets excellent reviews (I found him from recommendations on Next Door). His company was the most professional that I dealt with and came in with the best price! He followed through on everything promised. His crew was courteous, hard working, neat and detailed oriented. I highly recommend Brown Roofing.

Trae Sylvester

2 years ago

We needed our patio roof redone because it was old and had a few leaks throughout. Had a few companies come out and give us an estimate. Jesse was very professional and explained everything well. The crew had the old patio roof removed and the new one installed in a few hours. Craig followed up with us and went over what was done. The office staff is awesome and everyone was very professional. Would definitely recommend!

Alicia Holloway

5 years ago

Craig Brown and his crew are true professionals. The crew’s work was meticulous and perfection. They were all very nice and helpful including the office manager, Debbie. I highly recommend this company. Their rate is reasonable. The crew cleans up the yard every day! My roof looks like a million dollars!!!!

Clay and Erin Mason

6 years ago

Brown Roofing did an amazing job on my roof. Craig Brown is extremely friendly and professional, providing an in-depth knowledge of roofing. He is highly trust worthy and his crew was outstanding and professional. He explained every detail about the job. He replace rotting wood areas around my rear porch and facia. Great man and crew, thanks Craig.

Troy Fox

3 years ago

I chose Brown Roofing in part due to great reviews, a personal meeting and quote from the owner, and a reasonable price for a brand new roof with new tile.

They replaced all rotting wood (built into the estimate), were clean, courteous and timely. The roof looks great and it was obviously a job done right. No cutting corners here.

I’d recommend Brown Roofing to friends.

Barbara Welch

8 years ago

I spoke with and got quotes from 5 roofers before choosing Brown Roofing. I could not ask for a better job. We just bought this house and it needed a new roof. It has tile which we used to think lasted forever. The tiles do but the ‘underlayment” which is under the tiles, does not. After researching I found that some companies lay 1 layer of underlayment and some do 2, and 2 is better than 1. It should protect the roof from leaking for a longer period of time. Two of the roof bids I received only had one layer so I did not want to use them. After speaking with Craig Brown of Brown Roofing on the phone I found him to be extremely knowledgeable about roof replacement. He explained how the roofing process works and, after our conversation, I felt confident we would have a good outcome with Brown Roofing. He sent an estimate after seeing the roof and it was very reasonable. We arranged a date for them to begin work and they were there as arranged. They made sure the roof replacement was done in a quality manner in every regard. They even threw in a lot of extras and did not charge! The roof looks so much better than it did and I am confident it will be watertight for many years. They made sure everything was cleaned up everyday when they left and also when they finished and the yard looks great. One less thing to worry about. It is great to work with a company that goes out of their way to make sure you are satisfied.

Pete Rodriguez

3 years ago

Craig and his crew did a great job on my roof. Since I had two layers of asphalt shingles, I need a complete tear-off. The crew managed to finish that part in a timely manner and changed out the sheathing that was damaged. They also changed out 2 fascia boards that were rotted at the ends and I was impressed how it butted up nicely with the adjoining fascia. They did an excellent job with those angles. The estimate Craig quoted me was the total price..... he didn't nickle and dime me like some other estimates I received from other roofers. Chris the foreman and Julio the head roofer listened to my concerns and made sure I was satisfied with the work. All in all, I was impressed by the professionalism Brown Roofing showed and have already recommended them to my next door neighbor who needs his roof re-shingled as well.

Jeff Terrozas

11 months ago

Craig came out and educated me on roofing. That is what makes a great vendor. He doesn't talk down to you, he works with you explaining the processes and why he is recommending what he is putting in the quote.
When the team arrived they got right to work and knocked it out in 3 days.
They cleaned up everyday and even when some cardboard went into the pool they spent the extra time fishing it out.
They used a rolling magnet in detail to ensure that my kids and dogs wouldn't step on anything.
At the end they painted all the vents, dormers, and flashing to ensure our house looked great.
I highly recommend.

2nd Roof by Brown - Our 2nd house and roof with Brown Roofing, and once again we are very pleased with the results, with the price, and with the clean-up on the final day.
Craig comes out and explains the whole process and educates you on what is going to happen.
His team is very courteous and respectful of the property.
Hopefully this is my last roof in life, but if I do need another one I will be calling Brown.

Don Wheeler

5 years ago

Brown roofing did a tremendous job! I got estimates from the three highest rate roofing companies on yelp, google and the BBB. While Browning Roofing wasn’t the lowest cost, he was all inclusive (i.e. fixed price). A fix cost contractor is a rare gem! No worries about anything that might have been missed in the estimate. Having dealt with other contractors that have nickeled and dimed me in the past. This is a big plus!

Craig’s crew started and finished when they said they would. Craig and his crew kept me informed on a daily basis. These guys knew what they’re doing and they did it efficiently. I was impressed not only with their work, but they did a good job of cleaning up at the end of each day.

To bottom line, it: I strongly recommend Brown Roofing. Brown roofing is a lot like Kellogg’s Frosted Flakes, they’re not good, they’re great!

Cameron Miller

3 years ago

I rarely write reviews but when a company goes above and beyond my expectations I am compelled to let people know. I realize this is long, but hopefully it'll be helpful. I'm remodeling a home built in the late 80's and it had quite a few problems. I'd obtained seven estimates for the roof work. I wanted a contractor with a great reputation, fair pricing, and someone who - and I realize this is very subjective - really 'got' my roof. It isn't complex, but whoever did it before made several mistakes and I didn't want those repeated. I'd also heard several horror stories from my neighbors who'd had roof issues. So, only licenced, bonded, insured contractors. From each I requested costs for just repairs and costs for the entire roof to be reshingled.

From the first, Brown Roofing impressed me. Craig Brown showed up on time! After six estimates that was a big deal! Some didn't show up till 2 days after their appointed time! Craig was on my roof for about 15 minutes. When he came down he gave me a full report and told me if I only made repairs, it would cost X but in his opinion I'd be wasting my money. The shingles were deteriorating (which I knew) and I'd just need more repairs soon. Then he provided a quote for the entire roof. VERY reasonable. Thousands less than competitors. YMMV, but I was impressed! Since I'm doing this myself (no insurance involvement) I worked with Debbie in the office for all the payment issues. She was awesome as well! She provided all the info I needed, followed up with people, emailed the estimates, and provided all the answers to my questions prior to the job starting.

They called the day before to let me know when they would be there and the show started right on time. Everyone was working hard, but everyone was friendly. I had 2 layers of shingles and old paper to come off, they got it all cleared in a day. I had other issues most people may not (like getting other contractors working while the roof was off) but Brown Roofing worked with us to make it all happen. Julio was the site foreman and did a great job of making sure everyone was taken care of. Again, this was the first roof I've ever had repaired/replaced so I had a lot of questions. Two things in this phase impressed me;
1. They found several boards that were rotting due to the improper installation of the old roof and they replaced them without any fuss! They decided an area was not right, they cut it out, put in new wood, done. No calling back and forth, no hand-wringing, no Well, gee, that's gonna cost you XXX!! I'd read the contract, I told them it's okay to put new wood in if you need to, but I still expected complications. There weren't any. The job went very well! Much better than I'd anticipated.
2. In a conversation with Julio I'd made the comment that Wow! You guys sure are working hard! He smiled and said You're paying us to. I was very impressed by that statement. It embodied the whole experience of working with Brown Roofing. Very 'Customer' oriented. I've been working with a LOT of contractors over the years. Some act like they're doing you a favor by working for you. These folks treat you like a valued customer who's business is important to them. I can't say that about a lot of places.

The estimated time was 4-5 days and they finished in 3.5. They cleaned up! They hauled everything off! They were nice to the neighbors who came up to ask questions. The price was outstanding, the crew experienced and friendly, and the quality of the installation was great too!

2 - 3 weeks after they were done Craig stopped by again just to make sure everything was perfect. He said if I had any issues to just give them a call. I kinda joked with him that I had a big door at the stain shop that I needed to pick up. He said Let's go! THAT was impressive! I didn't take him up on it but I'm sure if I would have, he'd have cleared out the truck and we'd go get the door! It's THAT kind of company.

Jared Huggins

4 years ago

Craig, his staff and his crew were great to work with. They provided me with fantastic service and my roof looks AMAZING! He was straight up and honest from the start. The project started on time and finished early for the exact price I was initially quoted. I highly recommend Brown Roofing, LLC to anyone in the valley looking for a new roof.

Kelly Moore

4 years ago

I got several estimates and Craig was the most competitive, but more importantly he was the most honest about the condition of our roof and did not give us the typical high pressure sales pitch.

There were a few mishaps during the work, but he and his crew immediately addressed the issues to make it right. He won't BS you, and the crew was very polite and punctual.

Also, every day after the work they went around the house to clean up debris that had accumulated around the house. After five days of work you'd never know that a major renovation had just been completed (other than the amazing looking roof). Great job! I'm confident the roof will endure. And if we move, the warranty is transferable - which is a huge selling point if you ever decide to move!

I highly recommend Brown Roofing. I wish they did air conditioning, I'd hire them for that too.

ROBERT GILBERT

6 years ago

Excellent!!!!! Craig stopped by to evaluate a broken roof tile. He inspected my whole roof and even replaced the roof tile as I had one on hand at no charge. He ensured me that I had a roof that was still in good shape and would not need to be replaced until I had a leak. Due to his honesty, work ethic and way of doing business, I will most definitely be contacting him for all of my roof repair work. Thanks Craig, I owe you a beer!

Jackie Sutter

3 years ago

Craig and his crew were top notch. Craig is honest and stands by his work. He explained everything very thoroughly when providing the estimate and you can tell his business is driven on customer service. I would highly recommend Brown Roofing for anyone in need of a new roof.

Mike Wolfson

a year ago

I had a roof put in 2 years ago. They did a great job, it was more complex than they anticipated, took a little more time than first expected, but the result was great. I'm writing this 2 years later because I did have a few small issues, which they repaired free of charge within the same week I called them. Very pleased.

Walter Mocarski

5 years ago

Craig and his team did a great re roofing my roof! I had four different appraisals. Brown Roofing was not the cheapest of them but was the most honest and explained everything they were going to do. He followed through on all his promises. The final work was completed on time. Highly recommend Brown Roofing!

Elizabeth Cisneros

2 years ago

We just had our roof completed and we could not be more pleased. Jesse came over to give us our quote and he kept his promises. There were no surprise fees or charges. Jesse was quick to respond to all questions via call or text. The team worked very well together and got our roof completed quicker than expected. We are very excited about our new, beautiful, long lasting roof!

Neil Shah

7 years ago

I worked with Dean at Brown Roofing and had a great experience. We had a leak in the roof in the front awning that had been going on for a while. Dean called when expected and came out to give a quote. Had another company come out who quoted me 2.5x what Brown Roofing was charging and was going to replace a much larger, and unnecessary, portion of the roof. Since Dean was so much more transparent and cheaper, we chose to go with him.

He came in on time when we scheduled him and his team took care of the whole job in one day. There were a couple things that he hadn't taken care of while there the first day that were not actually part of the initial bid (though I didn't realize that when I brought them up) and he came back when he came in with his cleanup truck and took care of them. The only mild frustration (if you can call it that) that we had was that it had to be scheduled out so far. But our problem was minor and wasn't affecting the inside of the house or major roofing problems so I was okay waiting an extra week or two to get it done right the first time.

I'd definitely recommend Brown roofing to anyone who needs a roofing expert. Talk to Dean!

Harry Kurland

7 years ago

Brown roofing just completed a full re-roof for me. I received estimates from a few companies, most of which were pretty comparable. Brown was in the middle price-wise. I chose to go with Brown because I found Dean to be very informative and consultative throughout the process.
Often the cheapest companies will find a way to nickle and dime every bit of work beyond what the original estimated scope of work provided. Dean and Brown are not like that. While completing the work they noticed all kinds of things that were not apparent before the job started, and they fixed it all for me, and did so without going above the quote. They also did some other bigger things not originally quoted that I would have paid for, but they covered simply because this is a stand up company focused on quality.

The job itself took 3 days, which amazed me considering the size of my roof. Other companies estimated 7 days. Throughout the process they cleaned up everyday. I did not come home to any mess whatsoever during the construction process, and when the job was completed there was no debris whatsoever. They even left some extra tiles and told me if there is any storm damage or tile breakage for whatever reason to give them a call and they will swap it out for the duration of the warranty. Pretty awesome considering the warranty is meant to cover shoddy work, not damage do to natural causes or the neighborhood kid with a baseball.

I'm really thrilled with the work these guys did and I highly recommend.

Nancy Stewart

a year ago

May 3rd 2021 underlayment was replaced . Browns crew work well together. The yard was clean at the end of the day.. Effort was made to keep my gate closed so the dog did not get out.
They painted the eves and any replacement boards at no extra charge. Had to supply the paint. My drive way was cleaned for oil.
From start to finish it was a great experience working with Browns team.

David Hamu

8 years ago

Brown Roofing has completed 3 roofing projects for me over the years. The quality of their work is exceptional. The first project was on my primary residence a few years ago. My tile roof on my home was leaking profusely. And the rolled material on the patio was aged beyond serviceability as well. The new roofing was completely quickly and the product was better than new.

More recently, I have used them again to work on two rental properties that I manage. Again, the work was prompt and the finished product was superior to the original product. Brown roofing pays attention to all of the details. You will not get the same service from those companies whose advertisements you hear on the radio and in the mailers that you receive

I'm a highly satisfied customer. I will call Brown Roofing whenever I have roofing needs.

Sheryl Genung

3 years ago

Craig and his crew just finished our roof a week ago, and things could not have gone smoother or more efficiently. Our neighborhood is now about 29 years old and most residents are having the tile removed and new underlayment installed.
Because my family owned a multi generational contracting business, I tend to be picky and cautious. In this case, we had 4 estimates - including contractors that had worked on our neighbors' homes.
Craig had been referred to me by my brother-in-law after doing a terrific job on their north Scottsdale combo flat-tile roof.
When Craig came out to meet us, it was clear immediately that he was more detailed and thorough. Some of the previous contractors simply stood in the front driveway and never even walked around the house or accessed our backyard.
As far as pricing, his estimate was right in the middle of the rest of the quotes that were offered to us. However, his quote Included a lot of small details that other contractors did not include in their work or even mention.

Craig's office manager (Debbie) was easy to communicate with and always responded promptly to any email or question.
When the work started, it was inevitably the day before a monsoon storm was predicted-and the efficiency of the crew was amazing. The underlayment was finished by the morning of the 2nd day as size of our crew suddenly doubled and the tile went on in a day .....beating the arrival of the late-day storm.
The smaller details were finished the 3rd day. (They even paint your fascia). And they left the yard cleaner than when they arrived.
Craig visited a few days later to check the job with my husband and answer any questions.
Only when you approve the work does he accept final payment.
This job couldn't have gone smoother or easier. I highly recommend Craig Brown!

SUSANA ROMO

7 years ago

July 2015: After having such a great experience last year when Mr. Brown did the main house roof, I contacted him to roof my backyard patio. Brown Roofing did an excellent job roofing my back patio Ramada, and Mr. Brown is professional, friendly and competitively priced. Mr. Brown and I discussed the details of the work; removing and replacing rotting panels and roof work. He and his crew did exactly what I wanted and expected. I highly recommend Brown Roofing.

May 2014 : Brown Roofing saved the day. I hired Brown Roofing shortly after a prior disaster. When I had an addition built to my house, the previous contractor incorrectly installed the roof over the new room and erroneously overlapped it with the existing roof. Days later we endured days of massive winds and rain causing the new roof as well as parts of the existing roof to fly off and land mostly in my backyard. Consequently, it rained in my garage, kitchen and other parts of my house causing sever water damage. Brown quickly came to the rescue. They temporarily covered the roof until the rains subsided and installed a new roof on the house and over the addition as soon as possible. During my crisis (I was in panic mode), Mr. Brown was patient with me, professional, and made me feel as if he cared about me and my house. He understood my needs and helped me choose a roof tile, color, and pattern that complimented my house style and color. I am very pleased with the results, and would highly recommend Brown Roofing. I've had my roof for over 5 years and have had no problems. I received quality workmanship, professionalism, and the estimated cost was on target. Not only did I choose Brown Roofing for their professionalism, but of the 3 bids I received, his was the most reasonable and didn't try to attach any unforeseen cost. If you need roof, I recommend you call Brown Roofing for an estimate.

Phil (dadoc)

8 years ago

Brown roofing was one of 3 contractors I received bids from. They were reasonably priced and offered 2 layers of underlayment. From my researching 2 layers is always the way to go to increase the longevity of the new roof. Dean managed my job from start to finish superbly. When replacing the roof they went the extra mile including placing metal caps to protect the wood fascia and replacing and painting new bird stops. I know others who have had there roof done and these extra steps were not done. They also upgraded my underlayment to the better 40lb material at no extra cost. All the workers were well mannered and once the job was done the cleanup left no trace of them being there. Bottom line is we got our tile roof redone at a great price, but with top notch materials and service.

Kimberly Voss

5 years ago

Craig and his team are top notch! I searched for a while before deciding on a company to do my roof. I had 4 estimates, and Craig was not only the most reasonable, but was offering to do the most work with the best warranty. His team was efficient and did a great job with cleanup. I couldn’t be happier with this company, I will be sure to recommend them!

D Williams

2 years ago

If you are in need of a roofing specialist in the Valley, make these guys your first call! During our home purchase inspection period (a critical, time sensitive moment in the process) Brown Roofing was able to squeeze us in for a roofing inspection, provide a thorough quote that helped us in the negotiations on the purchase, and then w/in a week of moving in they were out to get the repairs to our roof done in one visit! So professional, reliable, and helped cover us (no pun intended!) through what could have been a much more stressful experience.

Mika A

2 years ago

I am a first time homebuyer and needed a new roof. I was searching for days and was getting a little tired especially with seeing so many bad reviews. I came a cross Brown Roofing and after talking to Jessie and having him come out to give me a quote I had a good feeling. I had appointments with other companies but Jessie was so informative and pleasant that it wasn’t a hard decision to make. Scheduling did take a long time but I think it was worth the wait. Being a first time homebuyer and not knowing much about repairs especially roofing can put you on edge when dealing with people and hoping you don’t get taken advantage of. Thank you Jessie and Craig!

Judith McConnell

3 years ago

Craig Brown and his Crew of Craftsmen at Brown Roofing just took our weathered 36 year old Tile Roof from warped, worn out and sadly in need of repair to a sparkly, shiny and safe haven for us for many years to come.
They replaced old crumbling decking, supports, underlayment, battens and fascia as well as adding new drip panels, bird stops, flashing, etc. Resetting of the old roof tiles and adding in some new ones was an absolute act of artisanry by the Tile Crew. Craig even had our paint matched up and then they touched up all of the new lumber and vents to complete the job. We need to mention that the Crew cleaned the yard up after the end of each work day and even raked the xeriscape gravel for us on the final day.
Even though there were some unforeseen repairs made, our roofing work was completed for the all inclusive price Craig had originally quoted us.
Thanks to Craig, Debbie and Everyone on the Brown Roofing Team and Crew for their care, expertise and professionalism... You are The Total Package!!!
- Canyon Jude, Cactus Jack and Ransom, the Crackerjack Wilderness Guide Dog

C.C. Valencia

2 years ago

This company is very professional and nice to work with. I had a great experience with Jesse. He was very nice, honest and great to work with. I will be using this company again if any roofing repairs are needed in the future. I would recommend Brown Roofing to family and friends.

Steve Clark

4 years ago

I can't say enough good things about Brown Roofing. No, he was not the lowest quote of my 5 quotes. However, his quote was all inclusive. The other quotes I received were contingent on not finding any other problems after the roof was stripped. Craig Brown made me feel comfortable that the price quoted was the price I was going to pay. He took the time to walk me around my home pointing out exactly what he was doing, and was the only roofer who also explained WHY he was doing it (ex. Why he was replacing the whirlybirds with a ridge vent system). His crew arrived on time and got right to work. I was very impressed with the crew. Not only were they efficient in what they were doing, but many times throughout the day they cleaned the worksite, never letting it get messy. Chris, I'm assuming a job supervisor, kept me informed and answered any questions I had, pointing out the work they were doing, such as replacing facia boards and cutting in the new ridge vents. Needless to say, 3 full days later, the job was complete. They cleaned up, ran a giant magnet over my backyard and driveway to make sure no stray nails were left behind. I highly recommend Brown Roofing.

Patrick Mannion

5 years ago

I had a very good experience with Craig Brown and his roofing company. He just did a complete replacement of the underlayment for my concrete tile roof. I chose him mostly for his straight forward, no-nonsense inspection / estimate / proposal. Great explanation of what he’d do, and how it was all a flat fee. No hidden extras for plywood or lumber. Job was scheduled for a month out, and they kept the agreed upon date. Job was done precisely in as much time as estimated. Job site was left clean each day, and cleaner than they originally found it on the last day. Workers did their work efficiently and were very friendly.

I’m confident that I’ve received quality work, and I’m happy to leave this review voluntarily. I’ll share his contact info with my friends who need a roofing job done.

Sharon B

7 years ago

I don't think I could be any more impressed by the service I received from Brown Roofing. From start to finish, the job was done professionally. The yard was left spotless at the end of each day. They went above and beyond to fix some issues left by previous roofers. So happy I chose to go with a reliable and LOCAL roofer.

Paul Headley

3 years ago

Brown roofing was recommended to me by a personal friend who does high end interior remodeling. I know his work and trusted his recommendation. We had the underlayment done on our tile roof. The estimate was fair, the work was completed at time promised, and the cleanup was outstanding. I highly recommend Brown Roofing.

Scott S

8 years ago

Brown Roofing redid our roof in August. They were punctual and efficient, removing and reshingling my entire roof and covered patio in just over two days' work. The finished product looks great.

Shortly after finishing, I discovered a problem with one of the unique vent covers on my home. Because of it's shape, it wasn't properly covering the vent, allowing rain to leak in. I called Dean to alert him to the problem and he came over to fix it almost immediately. I've had no issues since.

In my experience, Brown Roofing offers a great product and service at a very fair price. I highly recommend this company.

Harley Bonham

7 years ago

We bought a house with a flat roof that was in bad shape. We did a lot of research and had 3 companies come out to bid. One of our bids recommended a total new roof while Brown and another said the roof was in good enough shape that a recoat would be just fine and save a bundle. We went with Brown and they did a fantastic job. Dean explained a lot of details that made everything easy to understand. When the first tech came out to prep the roof he was also very helpful; we had a storm coming in and he helped me put a tarp over a shed that had a leaky roof (a project for another day.) Anyway, the pricing was fair and they did an outstanding job.

Mary Schnuck

4 years ago

After obtaining bids from other roofers, I was delighted to meet with Craig, the owner of Brown Roofing, who impressed me with his knowledge and expertise in the roofing industry. I always appreciate dealing with a self-made businessman from a family-owned operation, who is experienced and goes the extra mile to satisfy his customers, rather than dealing with a corporate giant representative, who may be bouncing from job to job and who foremost is trying to impress his company rather than the customer.

Aside from Craig’s bid as a firm price and the extras he includes that other bidders did not, Craig’s enthusiasm for his projects is undeniable and contagious. I couldn’t wait to see the day-to-day progression of his team’s work. Not to mention, they were all friendly and seemed to share in Craig’s enthusiasm and pride in what they do.

One morning, the first worker at my house was touching up the stucco around the chimney. I never saw anyone sitting around doing nothing. It was an efficient and effective crew.

It seems like Craig believes that just about everything above the fascia boards is his to repair, replace, or repaint. My fascia boards that were rotting out were replaced and repainted, as was my rain gutter where needed…all included in his initial price! Everything looks fresh and new.
One week after completion, we experienced two days of rain from Tropical Storm Rosa. Since we had the two layers of underlayment under the tile, we couldn’t even hear when it first started lightly raining. Once it came down heavy, we noted that the water was draining everywhere it was supposed to be draining off the roof and patio roof. Perfect timing to see what a great job this team did!

Kudos to Craig and crew! I’ll recommend you anytime to anyone!

Carole Lundmark

2 years ago

Everyone from the owner, to the office staff and the roofers were considerate, friendly, professional and responsive. The work was done efficiently and well. Pricing on re-shingling our roof was competitive and fair. Excellent warranty. Highly recommend them.

Tony Vervilos

3 years ago

Craig, the owner of Brown Roofing, took a fair amount of time explaining how the roofing process will work. This includes discussing how modern roofing materials and installation changes provide enhanced protection from water intrusion in our unique environment.

Debbie, a Brown Roofing employee, was very responsive answering all of my questions before and after the roofing process. Debbie demonstrated a welcomed level of professionalism throughout the entire process despite my nagging emails :)

I had the opportunity to be at home during the roofing process. The roofing crew took the time to answer my questions even though I disrupted them on several occasions. Despite my many interruptions, they completed the project earlier than expected.

Steve Premeau

5 years ago

Excellent customer service, quality workmanship and professionalism define Brown Roofing. Craig Brown and his team were great to work with. I could not be more pleased with my new roof and the overall experience.

Brett Plummer

3 years ago

Craig and his team did a fantastic job on my house. The roof looks great and they were very accommodating. They did the little extra things that some companies may have skipped, like touching up paint jobs around the roof and doing a great job with the pickup afterward. I would highly recommend them to anyone.

Kevin Golden

8 years ago

I emailed 4 companies on a Sunday night, The only response was from Craig Brown of Brown Roofing. He came out a day or two after our initial conversation. I received two other estimates that were just a bit higher, I called Craig up to let him know I wanted him to do the job. The roof was complete 1 1/2 weeks later. The job took two full days in the Phoenix heat in June (110 degrees). Craig the owner was there to oversee both days. A great experience all around and would recommend his company to anyone.

Eric Mills

2 years ago

We received an honest and fair priced proposal and no surprises upon completion. Crew was hardworking and efficient. Materials were of good quality. Overall we are completely satisfied with Brown Roofing and would recommend them to friends and neighbors.

nancy Unlisted

7 years ago

Brown Roofing Company is the Best Roofing Co.in Arizona

One of the biggest expenses an owner can face is re-roofing a home. We interviewed numerous roofing companies and ultimately decided upon Brown Roofing. The decision process was not an easy one as we know you win some/lose some when you hire a new contractor for such an expensive project as a new roof. Fortunately, we made the right choice. We encountered some unforeseen problems in removing our old roof which cost Mr Brown and his four men an extra days work. Mr. Brown graciously bore this unanticipated expense without uttering so much as a word of complaint. The four days Mr.Brown and his men spent replacing our roof was a class act from start to finish. I could think of many superlatives to describe the re-roofing job Mr. Brown and his Crew did for us, but when you have just experienced a first rate job from start to finish, that says it all.
G. Jones/N. Widener

Mark Haley

5 years ago

Replacing a roof isn't an exciting purchase, but an important one. Craig and his team communicate better than their competitors, are more timely than their competitors, and are more inexpensive than their competitors. If you want someone honest, with straight forward pricing instead being nickel and dimed for every little thing, than Brown Roofing is your choice.

CJ Teffner

5 years ago

Craig Brown, the owner, came and did the estimate himself. Very professional and didn't try to upsell me or push me. The crew were polite and quiet and cleaned up at the end of every day, you'd never know they had been there. The attention to detail was amazing. Best roofer ever.

Jake Ensign

3 years ago

Brown roofing I can’t thank you enough for all the hard work you put into my house. Your professionalism and dedication to put your customers first is truly outstanding and I couldn’t have been more blessed to find your company to help with my situation. To anyone here in Arizona looking, I HIGHLY recommend brown roofing for the job. Thanks again for all your dedication and hard work!

Krystal Kay

6 years ago

I used Brown Roofing for some tile replacements and the owner himself came out the next day for a quote. The service was very fast and more honest then other roofers. I highly recommend them for roofing needs!

Groton Squid

6 years ago

Very pleased with the service and results of my roofing project. The inspection for the quote covered just about everything, the crew showed up on time, worked with me for a last minute request, cleaned up exceptionally well every day, and even painted portions of the overhand that had to be replaced after I told them I was going to paint it later.
Very impressed, and will use Brown Roofing in the future.

JuLee Griffith

8 years ago

Great Company! Came out right after a monsoon that had left us with water throughout the house, came out to Gilbert to view, give quote, and start on the house all within the week. Ended up having to replace the whole roof (30 year old house with previous leak issues, so not too surprising) and came in way under the other quotes we had received and heard of through word of mouth. The roof was started and completed - including full clean up and walk through with owner - in less than 4 days. Friendly, honest, gave you the recommendation on what needed to be done without fluff or extra sell and did a fantastic job while being extremely reasonably priced. Can't recommend enough.

Seán Bartyzel

7 years ago

Craig Brown does SOLID work. He is honest, professional and his company has been in AZ for decades.

He did my brother's roof & he also did my grandmother's roof - very polite, very courteous and he does the best job in Phoenix, hands down.

R R

4 years ago

Craig and his team replaced the flat foam section of my roof in 2014 and did an A++ job, fast forward to 2018 and I was in the process of selling my home Craig came back out no questions asked at no charge to assist me with a completely different roofing issue because thats just the kind of guy he is. This is the kind of company you want to repair or replace your roof. Don't trust anyone else. Thank you again.

Evelio Mattos

a year ago

Had a leak, called, they set me up with the quickest appointment on their books, then they called back to let me know they could get me in quicker and we set it up. Jesse messaged me on his way, showed up on time, and gave me the good news. They could take care of the damage that week, showed me step by step what they would do, and they took care of it just like they said they would.

Amazing customer service.

Rick Greenberg

3 years ago

Great company to work with and good people. Work is done well and they are very reliable. They have coated my flat roof twice over the years and we have been very happy. I recommend Brown Roofing to anyone.

Joe Wilson

8 years ago

Brown was the lowest quote we got by a few thousand. I am not disapointed. We knew the roof was in bad shape because it hadn't been replaced since that big hail storm a few years ago (Farmers said storm damage wasn't covered) and it was mostly original to the 1991 construction. Not only was the work done great but the next week is when the hurricanes hit the valley. The roof performed flawlessly. He replaced 268 broken tiles and 4 rotted boards and didn't charge extra. The workers impressed my neighbor so much he ask for the name of the company.

Anthony Gross

8 years ago

I highly recommend Dean and his crew from Brown roofing. They offered a competitive quote compared to the two others I had received. These guys showed up exactly on time as we originally scheduled and finished the day they projected. The team left no mess behind and all were very professional and courteous throughout the whole process.

Amy Senior

5 years ago

I had the pleasure of working with Craig Brown recently. Craig went out of his way to work with my schedule last minute. He was professional, courteous and completed the necessary work flawlessly. It is nice to work with a company that puts customer satisfaction as a priority. Highly recommend to anyone looking for Quality and Peace of Mind.

Scott Waitt

4 years ago

It’s so refreshing to do business with a company that actually does everything they say they’re going to do and then some. After giving us a honest assessment of our roof and educating us on some of our options. Then they showed up exactly when they said they were did a beautiful job on a roof and we’re finished exactly when they said they were going to be finished and they left my home cleaner and in better condition it was when they get there. I strongly recommend brown roofing.

Nancy B

3 years ago

Called and left voice mail messages on 10/22 at 10:20am and 3:30 on 10/23. On 10/24 I got a call back from Debbie who said they don’t do repairs/patching. I explained what our roofing issues were and let her know we likely need more than a “patch job” and so she said she would call me back after she got the schedule for next week. It’s now 10/28 and she still never called me back. I guess they don’t need the business.

Tom T

4 years ago

We had Brown Roofing replace our roof, their service and work ethic is outstanding. Any questions or concerns were responded to immediately. We would recommend them as #1. Thanks Brown Roofing

Sean Fast

5 years ago

Brown Roofing is hands down top notch above the rest, from the initial consultation to the follow up hand shake to assure satisfaction has been received at completion.
Don't make the mistake of hiring anyone but Brown Roofing, you will regret it!

Scott Johnson

6 years ago

I had a roof problem . Sudden leak. I called a number of companies in a panic...Mr.Craig Brown stopped by to help. He has his employees tarp off the roof to help..he hadn't had the contract yet but wanted to secure my roof...to help the situation..I did contract with Mr Brown and Brown Roofing...it was a good experience...I would recommend them
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Diane Laursen

2 years ago

Great Job! Crew was courteous, professional and attentive to detail. Good clean up each day & at end of job! Craig came out to address a question I had within an hour of my phone call. Highly recommend!

B & C Services

3 years ago

My husband and I had a great experience with Brown Roofing. Craig was friendly, helpful and even offered us alternatives to what we thought we needed that were more cost effective for our budget!

Tim Dugan

5 years ago

I would like to share My experience with Brown roofing . The craftsmanship was excellent great communication done in a timely manner and clean above and beyond expectations. I would recommend them highly with no hesitation.

Zen Pascual

9 months ago

Very satisfied with the service I got from this company. The owner is very relatable and gave me discount. The owner’s crew are polite, professional, and they cleaned the area after they are done working.

The W Team LLC

3 years ago

Called to schedule a service appointment for my client. I was told the person scheduling was processing invoices and would call me back to schedule an appointment. No call...I called back and left a message to request a return call, no call yet. Just attempted to call them back and it went to voicemail.

Two stars because I did speak to a person and they were pleasent and professional, no more stars because it is not the customers job to hound the business to do work or follow up.

Looks like I am moving to the next company on the list. Had high hopes based on numerous reviews.

*Update...downgraded to 1 star. After no calls and the message this morning, within 3 minutes if leaving a review Debbie called me, said she was a little concerned with my review said she had invoices yesterday and phones were busy today. Interesting that as soon as the review was left I became a priority for her to call.

She also was audible unpleased, which I understand however, after giving an extra star for professionism, I removed one for the lack of the same reason.

Did call another company, answered on the second ring and scheduled me right away...very pleasent experience.

Gerald

a year ago

The craftsmanship of the repairs were exceptional and the roof never looked better! The price was right, the work was great and all the people involved were great to work with. Thanks to all!

Linda Bollinger

5 years ago

Craig Brown and his crew were so awesome from the time that they showed up here to sell me the job to the time that they finish the job they were clean efficient the price was very good and I am extremely happy with the service. I will definitely be recommending him to friends and family

NB

2 years ago

Jesse was outstanding. Prompt, personable, professional. Excellent roof repair right before a big rainstorm. Really appreciated. Highly recommend!

B Christie

2 years ago

These guys are great. They beat every reputable quote we received. The owner came out and went through every phase. We are completely satisfied. I will recommend them whenever I get a chance.

debbie bazzell

8 years ago

I needed a new roof due to severe hail damage. The owner Craig was very personable and personally oversaw the entire job, prompt & courteous! HIGHLY RECOMMEND!!!

Liz Garlieb

4 years ago

I highly recommend Brown Roofing! Craig and his crew were professional, timely, detailed and did great work replacing my roof!!

Kyle Anderson

7 years ago

I would give a 6 star review if I could. Craig is professional, friendly, efficient, and best value. Very pleased with the service from Brown Roofing!

Jeff Hodges

4 years ago

I would give zero but I can't. I had an appointment scheduled for more than a week out. It was to be between 9am and 10 am. I was in the shower at 8;50 when he was apparently at my house. I was downstairs at 9am and called the office at 10;05am only to learn that he had been here already. I had no messages or missed calls to let me know. Disgusting customer service!!! Is 8;50am between 9am and 10am to you???

Bart Henderson

a year ago

Best contractor I had out to my house, reviewed the roof situation with me, gave me multiple options to solve the problem. Honest and reliable.

Sandy Marsaw

6 years ago

A family owned, exceptionally professional, honest, and dependable company. We love our new roof and highly recommend them without reservations.

daniel bullock

7 years ago

Very professional staff, very reasonable price, and immaculate work! Roof looks great and we are so happy with their service overall. We would highly recommend!

Nikki Stolee

5 years ago

An excellent experience from start to finish! Craig and his team are top rate, efficient and no question was too much for them.

Rhonda Anderson

7 years ago

Totally honest guy, Craig was in and out!! Fixed our problem. We will call him again with any roof issues!!

Jane L.

4 years ago

Great customer service, arrived on time and got the job done perfectly in an incredibly short period of time. Definitely recommend!

Brenda Jo

2 years ago

Great work and great staff. I would recommend Brown roofing.

Larry james

3 years ago

I knew right away it was a good move to hire this company and now that it has rained, I can say for sure.
Larry J

Katie Hendon

4 years ago

Highly Recommended - great company, qualitywork, excellent customer service!

Michel Nofal

3 years ago

Excellent roofer!
I highly recommend the whole team.

Michel Dawson

4 years ago

Great work! Great Crew! Easy to work with and went the extra mile.

Gene Bressler

a year ago

Immediate response and great dervice.Best I have seen in 30 years.

Arne Siuts

3 years ago

Quality work, friendly staff. Great result. Thanks

Trent Shue

a month ago

Brown Roofing is a top notch company! They were on-time, did an excellent job, quite quickly and did a great job cleaning up. I wouldn’t hesitate to use this company again. I got bids from 3 different companies and their price was competitive. With Brown you are dealing with good people who are responsive to your needs, not a huge corporation.