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Lyons Roofing

Lyons Roofing


878 W Illini St, Phoenix, AZ 85041

Description


Award-Winning Roofers in Tucson & Phoenix
20+ Years of Roofing Repairs & Replacements

At Lyons Roofing, we provide full-service re-roofing and roof repairs to homeowners and building owners throughout Arizona. Licensed and bonded, our roofing contractors combine the latest technology, highest quality materials, and most advanced techniques with decades of industry-leading, client-recommended service.

As an industry leader, the Lyons Team sets the standard of excellence in roofing. We are dedicated to providing peace of mind to our customers, employees, and community. We do this by delivering quality workmanship, continuing our education, and creating a safe work environment.

SERVICES


Attic venting, Gutter repairs, Roof damage repair, Roof inspection, Roof installation, Roof repair, Roof repair for storm and wind damage, Skylight installation, Skylight repair, Additional Roofing Services, Clogged Drains, Commercial Building Roof, Commercial Flat Roofing, Commercial Flat Roofing Repairs, Commercial Pitched Roof Installation, Commercial Roofing, Commercial Tile Roof, Comprehensive Roofing Solutions, Cracked Shingles, Dependable Roofing Services, Easily Install, Emergency Service, Flat Roof Repair, Flat Roofs Foam Roofs Modified Roofs, Flat Roofs Maintenance, Free Estimate, Green Roofs, Heating Systems, Home Improvements, Leaking Skylights, Leaky Roofs, Lighting Solutions, Minor Roofing, Missing Shingles, Modified Bitumen, Parapet Walls, Pitched Roof Installation, Pitched Roof Repairs and Replacements, Pitched Roofs Tile Roofs Shingle Roofs Shake Roofs, Polyurethane Foam Roof, Preventative Maintenance, Repair Contracts, Repairing Roofing Tiles, Reroof Projects, Residential And Commercial Roofing Services, Residential Flat Roofing, Residential Foam Roof Installation, Residential Modified Roof Installation, Residential Roof Replacement and Installation, Residential Roofing, Residential Roofing Systems, Residential Shake Roof Installation and Repairs, Residential Shingle Roof Installation, Residential Tile Roof Installation and Repair, Roof Maintenance, Roofing Options, Solar Panel, Solar Tube Lights, Spray Foam, Tear Off, Wooden Shingles, Deck construction, Roof Repair, Sky Light Installation, Sky Light Repair, Solar Attic Fan Installation, Solar Tubular Lighting Installation,

Reviews


Rick Palmer
Rick Palmer
8 months ago
Bobby and Andrew are darn good roofers. They did an amazing job on the repairs. They even explained the material being used and how they go about installing it. After they completed the work they cleaned up so well ya couldn't tell they were even here. I highly recommend Lyons Roofing to all who need repairs or etc. We don't regret making that phone call for help and I'm sure you won't either. Thanks Lyons
P.S. Bobby and Andrew said they want a raise.
Just Kidding !!!!!

7/25/2022
Hi David.
We wanted to let you know there were NO leaks over this past weekend. The patio roof is also in good shape.

Thanks for hiring skilled, friendly and responsible employees.

G.Khouri
G.Khouri
7 months ago
Lyons roofing replaced my shingles roof in Peoria on a double wide mobile home, I got 8 bids, Lyons was third on the price from lowest to highest, David was my estimator he was very patient with me because I know I'm very picky and Johnny my PM and Marvin's team did the work. I can say everyone was professional, respectful, and responsive. Roof looks amazing and we got two strong storms back to back in Peoria and roof held up great with no leaks. I was happy to pay a little more and get great work like that. Johnny is an honest rock star, crew forgot to reconnect a roof vent for my water heater and he came back and took care of it on his own two days after I paid the final bill. I definitely recommend them. Sorry for the long review, I just wanted to give credit where it's due. Thanks

Diane Mathers
Diane Mathers
4 months ago
We were very impressed with the team that removed our old shingles roof which had 2 layers. They were timely when arriving the first day too. They cover the areas around the house to collect the debris which was very helpful to keep nails and stuff together.

We had selected a roofing material and they could not get it so John quickly came to our home with samples to select a different product. We appreciated James in Sales too for his kindness and knowledge during contract signing and would recommend, Lyons Roofing, to everyone.

David Daniels
David Daniels
6 months ago
Lyons did a superb job replacing our roof, complete with new vents, ridge vents, trim, skylights, plywood where needed and all necessary extras. Everything was easy from contracting through completion. Project Mgr Eddie was great and communicated effectively. Materials Mgr Sam was terrific. They cleaned up all debris daily and did a thorough mail find with magnets. I highly recommend this company.

Patricia Taylor
Patricia Taylor
5 months ago
They gave me an estimate in Spring 2022 to replace both the flat & tiled parts of my roof. The tile, however, was unavailable due to supply chain delays related to the pandemic. They started my roof Oct. 3rd, and I am delighted with the whole experience. They cleaned up EVERYTHING daily, were early every day, worked like crazy in the blistering still 100+ degree heat, were polite & pleasant, and stuck by the original estimate despite having to replace ALL my plywood because mine was rotted throughout! They even returned a few days later to build up a portion of my flat roof for better drainage to prevent pooling! I cannot recommend them enough! Thank you Lyon’s Roofing for helping an old chick raising her young grandson out! Special thanks to Eddie Cortez, my project manager who went out of his way to ensure all my concerns were taken care of, and to Rudy who was so kind & thorough, explaining all the warranties & maintenance schedules! You both are just the best - kind, honest, funny, and take great care of your customers! ???????

Daniel Fox
Daniel Fox
8 months ago
Quality work. I quoted a few roofing companies and Lyons was a little higher than the other 2. However, what Lyons offers more than made up for the difference. They added missing components that the original house was not built with and made sure new bird repellent equipment was installed new. The project manager inspect the quality of work daily and came back after my solar system was reinstalled to ensure no broken tiles or damaged was caused by the solar company. I would recommend Lyons as a great option for any roof replacement project, when you buy something that will hopefully last 20 years you want the craftsmanship to make sure that it does.

Paulette Lyon
Paulette Lyon
a month ago
Lyon’s Roofing was absolutely the best! I had a man named Scott Slaughter come out to do a roof inspection on my 3 bedroom home and determined I needed a new roof (it was an older mid century home). They booked me for the new roof and called me and said they could get it done early! They were so quick and amazing with the new roof install and all of the workers did such a good job!

Linda Benyoung
Linda Benyoung
3 months ago
The roof on my rental property in Phoenix was leaking and roof had to be completely replaced due to age and condition. Lyons was prompt and professional in inspection and estimate and their price was more than fair. They kept in communication throughout the job sending many photos and updates. They were courteous to my tenant as well as my property manager and did a meticulous job both on the roof and on the clean up of the property. I can't recommend them highly enough.

Bruce Magata
Bruce Magata
4 months ago
From the initial estimate, we were very impressed with how thoroughly the examination of the existing roof was and the completeness of the description, terminology and cost explanation were. The estimator, David, was friendly, knowledgeable and professional and had our trust immediately. He also explained we had to wait a while before they could start the job due to shipping delays for all the required new and replacement roofing supplies which we appreciated so there would be no delays once the job started. When the job started on the exact day/time scheduled, the project manager, Eddie, showed up and gave us the detailed schedule and plan. Their scheduler, Abril, kept us posted on shipping and scheduling progress. She efficiently contacted us so we never had to wonder. The crew showed up bringing all the supplies which were efficiently and quickly unloaded. They began work and continued non- stop all day except for a short break for lunch. The crew was very impressive in their speed, skill and thoroughness. The dumpster they used fit nicely next to our driveway so at no time did we have trouble get cars in or out. Small detail but important one Lyons ensured. The job was finished on time and at the price and with all details spoken of initially. There were some nice extras they do standard we noticed afterwards that really made our roof well above what we expected. From beginning to end, working with Lyons Roofing has been a professional pleasure and an amazing trust-filled experience. Their work and all their people are superior in every way. I would gladly recommend them to anyone who wants a high quality product, a trustworthy company and knowledgeable professional people to work with. Thank you, Lyons Roofing!

rgbrown1
rgbrown1
5 months ago
Workmanship was excellent, the crew kept the project moving forward on schedule, and tried to minimize the mess on a daily basis. The Project Manager did a good job of keeping me informed and answering any questions. Overall, I was very happy with Lyons and would recommend them highly.

Ken Brown
Ken Brown
4 months ago
Bought our house two years ago and inherited the roof and warranty. Had some storm damage. Called Lyons Roofing and were treated as if we were the original owners. They made the repairs in a timely fashion and renewed the warranty. Communication was great.

Ruben Hernandez Jr
Ruben Hernandez Jr
5 months ago
Roof was done done efficiently, thoroughly, professionally and in just a couple of days. Repaired fascia wood and structure beams in car port also! They did a great job replacing all fixtures removed too! Thank you, for a great job!

Tony Farag
Tony Farag
3 months ago
I would not recommend this company for the reason they are completely unprofessional. I signed up for roof repair back in early November and was told the work would be done in 3-4 weeks. They did not even call within 3-4 weeks to schedule the service at which point they scheduled it 7 weeks from when I signed up and gave them my deposit. I was scheduled for this Thursday and then they pushed it out again another week. Not once did I tell them I needed the work done by a date. They continue to miss the date they provided. It's beyond frustrating as I have other services schedule to follow the work they do. 100% unprofessional. There is zero reason to treat a customer like this. Is my job getting pushed out because it's not as big of a job as other jobs ? If that's the case, just have a minimum job cost that you're willing to take on rather than treat people like this. I don't know if their quality is good because I haven't had the work done, but going to look to find another company.

Gary P
Gary P
2 months ago
I have used Lyons for two different roof installation jobs spanning almost 20 years apart. They are still providing the same high quality service today as they did back then. Keep up the great service!

William Kuhl
William Kuhl
6 months ago
As the monsoons started to hit us, I became aware of a new roof leak. Eddie came out and surveyed the roof noting a few areas that could be the cause of the new leaks. He also noted existing code violations that would be corrected while they were there. He quoted the project the same day and answered all of my questions. After receiving other quotes, we chose Lyons. The office scheduled us quickly, and finished in less than one week for a tile roof underlayment replacement of over 3k sf. The crew was always timely and tidy. I would highly recommend them to friends and family in the future.
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Marie Dixon
Marie Dixon
2 months ago
I have used Lion Roofing for many years. They have always done all replacements and repairs with excellent workmanship. They have a great bunch of people who work for them and are very good to work with. They are the ones we always turned to.

Shane King
Shane King
3 months ago
The initial technician that came out to assess the roof damage was very professional and even told me what things I should purchase to patch myself until they could come back and do a complete job. On the day of the repair the crew arrived right on time first thing in the morning and completed the job in less than 3 hours. Very professional. Very quick. Would use again. :)

Marsha Beebe
Marsha Beebe
a month ago
Needed to have a skylight replaced and some damage from the old leaking skylight repaired. Lyons Roofing were great! They replaced the old skylight, repaired the damages that had been done and left our home spotless inside and out. Even with the harsh winds and rain that we've had since they fixed our roof, there has not been one single drop of leakage. Thank you Lyons Roofing!

Denise Wedepohl
Denise Wedepohl
2 months ago
The office staff was helpful and I feel my work would never have been competed if it were not for them. The field, bidding & work on this job and a 2nd I was going to have them do was painfully slow, a lot of work on my part trying to get a response after waiting days and sometimes weeks and it was like pulling teeth to get anything done or responded to. I was very disappointed and did not move forward with them on my second job and needless to say, I will not use them again.

Jean Friedberg
Jean Friedberg
a month ago
Solid performance, from initial proposal to project completion. Dealt constructively and professionally with issues as they arose. Very well executed customer-oriented communications approach.

H K
H K
a month ago
My experience with this company has been horrendous. The left hand doesn’t know what the right hand is doing. To name some issues, tiles aren’t in line, they placed the replacement tiles that are a complete different color where we have to see them rather than under the solar system, I needed an itemized bill for damage from our solar company that they are covering and everyone I spoke with about it said it was something I would get however when I didn’t receive it, I asked to speak to a superior and was unfortunately connected to Shane. He wanted to do nothing but argue and raise his voice to me. When I asked repeatedly to speak with someone else to avoid the unprofessional conduct he told me over and over that he “is the end of the line and it stops with him”. At the end of the abusive call he stated he would have Scott send over what was already promised previously and hung up on me. No surprise after that encounter that I haven’t received it and have been ghosted when trying to follow up.

George Harris
George Harris
3 weeks ago
High quality work and a good value. Pretty poor scheduling by the office and project manager. We’d use them again but was disappointed this time around

Madylon Harper
Madylon Harper
2 months ago
Lyons did a wonderful job on my clients roof. Had a small problem they promptly returned for and resolved.
Very professional.
Thank you!

Brian Weekley
Brian Weekley
a year ago
Lyons Roofing is excellent and I highly recommend them. The estimator is a true roofing expert. We had a roofing leak. He examined the entire roof, suggested preventative maintenance and a specific fix. The costs was reasonable. The work was performed quickly. it rained yesterday and there was no leak. The work is warrantied. When the roof is replaced Lyons will include this repair . In all a great experience.

Laura Crawford
Laura Crawford
a year ago
No one wants to put a new roof on their house and we were no different.
I contacted several roofing companies and finally decided on Lyon's. Why? Because, of their reputation, their professionalism, and I liked the way they presented their products and warranties.

When they started my job their crew was on time and got to work quickly. The job manager kept me in the loop every day and throughout the day as things came about. When you have an older house you expect things that need to be done, it's just part of it. The job manager would bring any issue to me and tell me what needed to be done and the cost as well. Not to mention I went on the roof and saw for myself. So that way I knew I wasn't being fleeced. We truly expected to have things replaced given the age of the roof.

During the demo and replacement of my roof, my neighbors would come over and comment on how fast they got the old roof on and the new one on. They were truly impressed. So were we!!

When the job was completed they came by for another walk-through, yes, I did get on the roof again, everything was perfect. If there was anything to question or change, they were right there to make it right. They were a bit more expensive from many of the others, but you always get what you pay for. We have been extremely happy with the job that Lyon's did and would recommend them highly. The warranty is fantastic and we won't have to worry about our roof again.

In our book, Lyon's is tops!!!

David Estrada
David Estrada
10 months ago
Professional, however a simple re- coating on a flat roof only carries a 5 year warranty from Lyons roofing . I have had 3 other bids from licensed contractors and one of them is the roofing company that did the last coat 10 years ago.
As the original home owner I assure my roof has been professionally maintained and re- coated exactly 10 years ago and has zero issues and is ready to be done again.
Thank you Lyons roofing and I do appreciate your estimate

Jessica Roll
Jessica Roll
8 months ago
The Lyons team did a fantastic job on our new roof. Installation went faster than anticipated and they were very accommodating and responsive when following up before and after the service. John (the sales team member) was very courteous and professional. Would recommend using Lyons in the future!

Dan Rains
Dan Rains
9 months ago
I want to let you know about my experience with Lyons roofing. From the estimate by Jim Mattingly to the project manager Eddie Cortez and the entire crew Very happy with the entire company 5 stars. Thank you!

Tanya B
Tanya B
9 months ago
I had a roof done by Lyons years ago, and it was a good experience, so I called them when I needed another roof done. John, the estimator, came out and was extremely professional. I was happy to go forward and got all the required paperwork in place. I was told I'd be contacted by a scheduler in a couple of business days. That was weeks ago.

I have been given the runaround on the phone twice, today by offsite reception--not actually Lyons Roofing. The man who answered kept interrupting and interrogating me about details the company already has. He never took into consideration the reason for my call. Instead of listening or pausing for a second to hear why I was calling, he just kept interrupting to ask questions, and answered none.

The whole experience made me extremely uncomfortable, and I admit I lost my patience. I was already at the limits of my patience before this call, due to the complete lack of communication from Lyons Roofing. Why aren't they following through? Why do they have someone from outside their company interrogating customers? I expected so much better from Lyons Roofing.

Marci Hines
Marci Hines
6 months ago
Everything went perfect. Very professional and quick. I would highly recommend Lyons Roofing to anyone needing to redo their roof. A++ work.

Cameron MacElvee
Cameron MacElvee
10 months ago
I had a great experience with Lyons Roofing. The office staff and Ananda were always responsive and helpful. The crew were polite and professional and the super on the job, Eddie, was very helpful and even did a few little extras for me.

The roof looks great and the warranty is excellent. I know there are other possibly less expensive roofers, but I wanted to go with a long established company with a good work ethic. In addition, they connected me with a great licensed contractor for a new porch, for which I'm eternally grateful.

I highly recommend Lyons Roofing.

James Graff
James Graff
2 months ago
They arrived on time, they took their time to make certain that the work was performed correctly. They thoroughly tested their work to make certain that there were no leaks. They were a pleasure to deal with.

ChristianJoy
ChristianJoy
a year ago
Lyons Roofing is amazing! We needed a new roof, and they did a great job at a very reasonable price. They even finished ahead of schedule, and on top of that, they left the yard cleaner than it was when they arrived! Throughout our entire experience, they have been dependable, had great customer service and communication on every level, and a great warranty too! We definitely feel that Lyons Roofing is a trustworthy company with honest employees who want the best for their customers. In our opinion, it's the best roofing company in Arizona!

Michael seville
Michael seville
6 months ago
Extremely competitive pricing with other roofing companies. Communication with inspector, project manager and office staff members was top notch. Everyone was on the same page. Worked with insurance company to ensure any unforeseen changes encountered were to be covered. Yes I would hire them again.

Tim
Tim
3 months ago
The contracted work was performed in a timely fashion at the quoted price. Workmanship and materials were good and the work site was left clean.

Toma V. Georgescu
Toma V. Georgescu
2 years ago
I asked Lyons Roofing to inspect the roof - which was 30 years old - and advise about the best measure to take. After a thorough inspection the conclusion was that the roof replacement was more economical than its repair. The whole installation lasted only three and a half days for a 1,539 sq. ft. house. The work was done by 4 workers who left my yard perfectly clean. I am very happy with Lyons Roofing and I would recommend them to anybody who wants a perfect work at a good price.

Julie Esssex perry
Julie Esssex perry
8 months ago
Excellent customer service. We lost a few mudcaps during a wind storm and Lyons sent Matt out to fix them and do an inspection. They did not charge us which was a big surprise. Thank you.

Corrina Milito
Corrina Milito
a year ago
Lyon's Roofing sets the bar for all other home remodeling, repair, and renovation companies, hands down. In addition to numerous roof repairs, gutter installations, chimney repairs, etc, this is third roof replacement we have purchased in our home-owning lives. We have NEVER had a better experience than this one. From the moment Scott stepped foot in our home for our initial appointment to the day Eddie and his crew picked up the last stray nail, Lyons has provided white glove service. We could not be happier. Eddie has gone ABOVE AND BEYOND at every turn. The level of professionalism combined with genuine integrity has changed what I now expect from home services companies. I have never experienced a company who cares about their customers, their customers' homes, and their own people the way Lyons does. EXCEPTIONAL. We will recommend Lyons until we're dead. :D

Joe Pallo
Joe Pallo
a year ago
The great Monsoon of 2021 was too much for my rolled flat roof in Glendale, AZ. I enjoy waterfalls, but not in my living room. I contacted three roofing companies but elected to choose Lyon's Roofing as the company I would entrust with my business.

The estimator was professional and gave me several options to consider. I eventually decided on a foam roof as my best alternative. I watched a YouTube video that showed me the process that goes into a foam roof, which was very helpful to me.

Lyon's roofers arrived on time, and were very kind and very competent. Jeff the project manager patiently answered all of my questions and followed up with the crew. They worked very hard in hot summer conditions. Lyon's Roofing did a wonderful job. I am so glad I chose Lyon's Roofing, and highly recommend them to help you out if you are considering a new roof for your home. Thank You Lyons Roofing!!!

Gloria Diaz
Gloria Diaz
a year ago
Excellent communication before and during the project. The crew that came out arrived early and got to work right away each day. They worked diligently and even finished a day ahead of schedule. They were particularly careful to clean up after themselves each day. I am very happy with the outcome. My new roof looks looks great!

Ronald Standage
Ronald Standage
a year ago
We were very happy with the way Lyons Roofing fixed our tile roof. They did an excellent job of cleaning up each evening. They kept us informed about what was happening, and went above and beyond and adjusted a gutter that was not draining properly. We would use them again in a heart-beat.

Curt Wilcox
Curt Wilcox
a year ago
Lyons Roofing did an excellent job ! They did a great job of communication. They showed-up on-time and they did everything in the contract. Our roof appears to be sound and looks great ! The price was just what the contract said. The job went much faster than we thought. We definitely recommend Lyons Roofing !

Roma Sanchez
Roma Sanchez
a year ago
Lyons Roofing representatives were very responsive and interested in providing me with the best service from the beginning with my first contact. Everyone I had contact with was professional and answered all my questions. They were very good at keeping me informed of the process at every step. My roof looks beautiful, I originally had wood shake shingles. Lyons suggested a product that looks similar to wood shingles but has a longer longevity and it looks great.

Matt Veitenhans
Matt Veitenhans
a year ago
I like Lyons Roofing. This job is their second job for me. I carefully searched for a roofing company the first time around and found Lyons to be at the top of their game. I have not been disappointed. Thoroughly professional. This company wants your business. Special shout-out to Tom, the estimator, and Jeff, the foreman. Jeff had to reschedule for me at the last minute, was considerate of my disabled tenant and even alerted me to a parcel delivery outside. And the roof and new skylights are beautiful to behold!

Shirley Austin
Shirley Austin
a year ago
The estimator was quick with 3 estimates/options for the tile roof repair. The crew was polite and respectful, they left the place very clean. It was done on time and looks beautiful. Lyons Roofing did the flat roof with foam some years ago, they did some touch-up repairs as well. I am happy with my roofing and feel confident that it will last for many years to come and should there be a problem, Lyons Roofing will be there.

Ginger Vallillo
Ginger Vallillo
4 months ago
Great quality and nice people. They follow through when they say they will. They have a Forman who is there every day. Great job!

Leonard Turner
Leonard Turner
10 months ago
Lyons Roofing did a great job from the estimate, to pre-planning meeting, to showing up on the date scheduled... to going above and beyond on unseen problems and solving the issues affordably and making the roof better than it was on the last replacement. Will use them again on a larger roof in the near future! Highly recommend them!

Sheila Baldwin
Sheila Baldwin
10 months ago
We recently had the underlayment replaced on our tile roof, and foam applied on the flat roof. The job was done well, and we are pleased with the results. Eddie Cortez was on top of the details in making sure everything was done right. He checked out every aspect of the work, even climbing back on the roof after the job was finished to paint some of the metal strips (flashing) so that they matched our house paint color, and made sure all the tiles looked good, including bringing in a close match on replacement tiles for some of our older tiles that were broken. He made sure there was a wide enough shingle path around our air conditioner units so that technicians could work around them comfortably without stepping all over the tiles when any AC repair work might need to be done in the future. We thought the professionalism of Lyons was very good, and Mr. Cortez especially.

Bill Wasserman
Bill Wasserman
2 months ago
At my request the roof was inspected and two weeks later it was repaired. They are an outstanding Company

Justin R
Justin R
a year ago
Eddie is the man, this is the best experience I’ve ever had with a contractor. I was blown away by the professionalism, competitive price and quality of workmanship. They had my new roof complete in TWO DAYS!! I would say I’d use them again but I think this might be last roof I ever have to buy. Thanks again.

Troy Gentry
Troy Gentry
a year ago
As a homeowner I wanted roofing quotes from several companies. Lyons Roofing was one of those companies. I will say the person who came out to estimate had a good attitude , very friendly as well. The issue came down to getting an estimate of $26,000 to do my roof, out of all the estimates this one was $14,000 more than the next highest one. This price is ridiculous couldn't even believe the person said with a straight face, and asked if I was going to sign a contract. Needless to say I won't nor will I ever use this company, and have passed this info to several people that had been interested. Overcharging is not something u should be doing.

Kyle Trella
Kyle Trella
9 months ago
They offered quality service for the price, and everyone from the project managers to the roofers were very professional. Happy to have gone with Lyons!

Melissa Finucan
Melissa Finucan
2 years ago
We couldn’t be more pleased with all aspects of Lyons’ service. Work was completed in 2 days and they cleaned up after themselves every step of the way. Other folks in my neighborhood are having roofing done and it is taking a week or two- and ours was 1 day tear down and 1 day replacement. The roof is beautiful and we have people stop and complement us on how great it looks.

Susan Myers
Susan Myers
a year ago
I had my flat roof completely redone. Very responsive, very knowledgeable, great communication. The entire process was seamless. My job was scheduled in a timely manner, I was given a timeline and details of the process. Completed on time and project manner checked in daily. Came back for a detailed final walk through. Pouring rain for weeks after and no issues, no leaks. It was not cheap, but worth every penny.

Mark Tebeau
Mark Tebeau
a year ago
Chose Lyons because the quote was comprehensive and because of warranty, albeit they were a bit more expensive than others.

Performed as advertised. Did not bat an eyelash when we wanted to delay the job by a couple months. Excellent communication, with endive available. Double checked everything and paid attention to the small details. Installation was equally excellent. Explanation of the work, reviewer of it, and responsive to our needs. Could not be happier.

Dr. Celeste Linguere Johnston, PhD PCC
Dr. Celeste Linguere Johnston, PhD PCC
a year ago
Lyon's Roofing is beyond EXCELLENT, PROFESSIONAL, CARING & RESOURCEFUL. The workmanship is superb. It started on time and end on time. And when I added something else to the job, that is being done as well.

This company iso connected. Lyon's got me contractors to help with other construction issues. Even the removal of the solar panels for the roof replacement.
Five out of five stars, I would give them TEN!
DrCLJohnston--a more than pleased client.

Justin Caputo
Justin Caputo
2 years ago
WOW - This is the first review I've ever left but I thought I just had to share.. The customer service that Lyons provided was unlike any other I've seen! I spoke with two different representatives at Lyons and they were both extremely friendly, patient and beyond helpful. They were unable to get a guy out in the time we needed them but they were generous enough to share other recommendations for me and I am beyond grateful! They went above and beyond. Being a Realtor in today's market it can be difficult to find reliable and patient vendors and I'm proud to say that I would happily recommend them to any of my friends or clients! Thanks again Lyons!

Kevin D
Kevin D
2 months ago
Andrew and George did a great job. Thank you for your professionalism and quality work.

abby guiver
abby guiver
a month ago
I have Lyons come once a year to check for needed repairs. They are the best!

David Gonzalez
David Gonzalez
a year ago
They did an excellent job of replacing my roof. In the process, they removed the old swamp cooler, solar panels and antenna. The project leader was always available to discuss details as the project proceeded. In the end he personally took care of miscellaneous details to complete the job. The crew did a great job of cleaning up every day.

Carrie Waldron
Carrie Waldron
a year ago
I first had Lyons inspect my roof for sliding shingles. It was determined that it was best to replace the roof due to the instability. The inspection, quote, and signing of the contract were done professionally. the start was scheduled after all the material was available. I was called and given the date and time they would start the week before the start date. The installation of the new roof was done by professionally. They cleaned up all around the parameter of my house each day they were onsite. I would recommend this company to anyone who has roofing needs

Joanne Winter
Joanne Winter
4 years ago
We recently had our flat foam roof replaced by Lyons Roofing. Great to work with and so personable and nice. I was impressed with their professionalism and great work. The workers were great and the project manager kept us updated on everything that was being done. They cleaned up beautifully. After they were done, our project manager thoroughly inspected everything - even sending workers back because he was not 100% satisfied with one small detail. I would recommend this company to everyone!

Mary McDermott
Mary McDermott
3 years ago
Our family hired Lyon's roofing for 2 jobs - a foam replacement on our son's flat roof on his home, and a full roof replacement on ours. We were very pleased with everything from beginning to end. They showed up when they said they would, cleaned up completely afterward. Highly recommend this great company!

Robert Mitchell
Robert Mitchell
a year ago
I used Lyons to install a new roof and I really worried that I would have problems, as I had never had a roof install before. Well, all my worries were for naught. John my project manager was top notch and explained the entire job perfect. The workers ie Chris and Natividad were absolutely top notch, they really worked their butt off, answered all questions and were there on time and worked very hard in the hot weather. They cleaned up each day and left everything spick and span. If i had to rate these 3 workers on a scale of 1 to 10, 1 being poor and 10 being good I honestly would give them all a 15!!! They were just super! Thank you Lyons Roofing.

Michael McAuliffe
Michael McAuliffe
a year ago
Joe St. George came out first and inspected my roof. He made sure I understood the work that needed to be done and answered many questions I had about tile roofs. The crew for the broken tiles came and fixed the tiles a leak and did a roof tune up. They were quick and professional.Then came the crew to fix the patio roof also very quick. Rick Alexander did a follow up inspection and had the crew come back and replace the trim it was short in height leaving a gap. My thanks to Lyons Roofing -Joe - and Rick for a being everything you claim to be the best roofing Company in Az. You will get my business next time i have roofing needs.

Annette Hill
Annette Hill
a year ago
Have used Lyons Roofing for many years, referred the company to my mother, and others. They always do great work! Will use them in my home remodel coming up soon.

Eric Roberts
Eric Roberts
10 months ago
Extremely impressed with Abril, Matt, and Rob. Excellent customer service and easy to work with. They shared before and after photos with me, and updated me through out the project. Highly recommended. Especially if you can't be onsite for the repair.

Mark Zemnick
Mark Zemnick
10 years ago
I have had the patio roof replaced four years ago and the house roof replaced a six months ago. All I can say about Lyon Roofing is that they have went out of their way to accommodate to make sure everything was done right and they make sure that I was happy and satisfied.

I am EXTREMELY Happy with the New Roof giving me the BEST price in town. At one point, I was having problem with leakage on the patio roof, and finally was able to figure what the problem was when Lyon Roofing was in the process of replacing the roof on the house.

Now, the house has no leaks so far. I saw the other reviews. I was surprised by their negative reports. I just had to let everyone know that I went with a LOCAL company to do my roof, not these OUT-OF-TOWN roofing companies trying to get my business after the Hail Storm 10/2010.

The only thing that I was disappointed when I could not get their promotional offer, New Tablet. I was told that they ran out of them at the time. Other than that.

Thank you Lyon Roofing for Job Well Done.

Martina Marty
Martina Marty
4 months ago
Personable and very professional. Called before appt. to let me know he was coming. He was on time.

Elizabeth Kornegay
Elizabeth Kornegay
a year ago
The Lyons team (Elizabeth Mena, Ananda Holman, Eddie Cortez, the roofing Crew Mike Slaughter, Jorge Machado and Alazar Barron). Ananda is a wonderful communicator. She always delivered when I needed any information. The information was accurate and provided to me promptly. Eddie stopped by every day he explained each step of the process very clearly. The roofing crew was on time, worked diligently and cleaned up every day. I will recommend Lyons to everyone who had roofing needs. Thanks for a job well done!!!

Kevin Kramar
Kevin Kramar
2 years ago
I highly recommend Lyons Roofing. The staff is fantastic and their work is of the highest quality. Everyone I have talked to within the company is professional, pleasant and informative. They took time to answer questions, help me learn about the roofing process and various options, and ultimately choose Lyons Roofing for the job. From office staff to the workers on the roof, their entire company is filled with great people who are a pleasure to know and do business with!

James Dodson
James Dodson
2 years ago
I am very pleased with the roof underlayment replacement that was done on my tile roof. Everything from the initial inspection, quote, roof work itself, and final inspection was first class. It took four workers five days of very hard work to complete the job (2600 sq ft house). I kept a very close eye on them and was extremely impressed with their quality of workmanship and attention to detail. Would definitely use again if needed.

Robert Lafrance
Robert Lafrance
5 years ago
Lyons Roofing was an excellent company I had the joy of working for them which Floyd Diaz. He's an outstanding roofer coworker and friend. He taught me so many things so I was able to progress in the roofing industry. He was always going the extra mile for the company and his coworkers. He has excellent people skills and goes out of his way to make sure the customer has the utmost satisfaction.

Art Lee
Art Lee
2 years ago
My foam roof needed recoating and after looking at a number of companies, decided to go with Lyons. Not only was their price the most competitive, from start to finish, they were extremely professional and cordial. The teams that did the work were friendly and took care to do an excellent job, including cleaning up afterwards. In reviewing the photos of their work, they did a fantastic job and my next door neighbors concur. There was no overspray and the edge lines are perfect. I will not hesitate to use them again in the future and highly recommend them.

D W
D W
6 years ago
Jeremy from Lyons Roofing came out to inspect and replace a few cracked tiles on our roof. We were impressed and pleased with his prompt response, knowledge, and honesty. This combination is not always seen in the world today! Thank you Lyons Roofing for a job well done. We will be recommending you to all our friends.!

Victoria Anderson
Victoria Anderson
3 years ago
Beyond disappointed. Over 2 weeks ago I had someone come out to do an estimate for us. After reviews online and word of mouth recommendation I was super excited to see what Lyon had to offer. We have some damage on the roof but we were really wanting quotes to redo the entire roof. After an entire week with no estimate I called as I thought this was really strange. The women I spoke with said they have been busy but she would put a note in that we needed our estimate ASAP. Well guess what..
We are now over 2 weeks still no estimate. I could never trust this company to actually show up on time to do work if they can't even get me an estimate in a timely manner. Super dissatisfied, something must have changed from the time of the positive recommendation I received.

ANN GEIGER
ANN GEIGER
2 years ago
Lyons went above and beyond our expectations. The whole process was painless. The quality of work is excellent. Their people keep you informed every step of the way. A special shout out to Scott (project supervisor), Jorge and Alesio. Could not be happier.

Lauren Shapiro
Lauren Shapiro
4 years ago
We have been loyal customers of Lyons for over eight years and would highly recommend their team. Their employees are extremely professional, responsive and they kept us informed throughout the process. Bring on the monsoon season, I know we are ready with a strong roof and a great company who will stand behind their work!

Richard Henry
Richard Henry
a year ago
Thorough and complete estimate. Excellent communication between the customer, project manager, workers and office. Fair price for the superior workmanship, materials, and overall customer relations. Always answered questions when I called.

Brian Jones
Brian Jones
4 years ago
We just had our leaky roof replaced by Lyons Roofing and they were absolutely amazing. They were the most helpful and responsive company we talked to by far, and they did a great job on the roof. We highly recommend them.

Andrew Shaffstall
Andrew Shaffstall
10 years ago
Lyons Roofing did a great job on my tile roof! They were always on time and never left any trash on my yard. I was very impressed with their professional attitude. They were not intrusive and they delivered as promised. Their price was fair, and their sales representative was the most knowledgeable.

Brian Zara
Brian Zara
3 years ago
Lyons did my roof 8 years ago and looks as good today as it did when first installed. So when my 90 year old grandmother needed her roof, i knew who i was going to call. Her roof job did not go as smooth as mine at no fault to the owners or friendly office staff, everything was handled as if it was the owners grandmothers house. I would not hesitate to hire the lyons team again and I can not thank them enough for the type of quality and attention they put into her roof. These guys are beyond professionals and should be the first call you make if needing a roof. With that said Lyons is not the cheapest but they are the best in quality and definently customer service and the price is fair. Thank you Pepper and everybody that helped out my grandmother. These people are the A-team.

Wrench McKanic
Wrench McKanic
3 years ago
Lyons Roofing does amazing work! I would highly recommend them for any roofing project you have. Ananda Holman is extremely helpful and goes above & beyond to make sure her customers are taken care of. I couldn't be happier with my new roof!

Alayna isaacs
Alayna isaacs
7 years ago
I had a great experience with Lyon's Roofing! An added bonus was that my electricity bill was cut by a third; just as they had told me it would be! All of the employees were very pleasant; from the actual roofers to the owner who checked my roof at the end to make sure it passed his inspection. I have referred many of my neighbors to Lyon's Roofing and they all have been as satisfied as I have been. I will continue to refer people in need of a roof.

Frank Abell
Frank Abell
3 years ago
I was contacted before the scheduled appointment and reminded of time and who would be performing work. The workers came promptly on time, performed work, cleaned up afterwards, and I was emailed photos of before and after work was done. A followup call confirmed that I was happy with the work done. I highly recommend Lyons Roofing as a quality and professional company to do business with.

Ralph Rosato
Ralph Rosato
9 months ago
NeED a new roof after 2 companies had botched the repairs. Lyon was responsive to our needs and handled the job in a professional, workman like manner.

Kate
Kate
4 years ago
Lyon Roofing was always responsive and did an excellent job repairing my roof. My job got postponed due to the rain, which was not Lyons' fault. After the updated timeline my project was completed in a timely manner. I would recommend Lyons Roofing.

RC Lawrence
RC Lawrence
8 months ago
Complete replacement of fabric and plywood underlayment, copper valleys, chimney, skylights, and edge flashings. Very neat work in the worst of August heat. Careful cleanup afterwards. Very pleased with responsiveness.

Scott & Ann Tyler
Scott & Ann Tyler
3 years ago
The staff were friendly and did a thorough job. It's 110 degrees outside and I've noticed our garage is very comfortable now. It was unbearable prior to the roof being redone. The gutter manager was very impressed with the work that was done. The flashings were done properly and he was impressed that they used the bird stop that had the larger weep holes which is more expensive and hard to find. They used 40# felt double layer as we requested. Many roofers were only using #30. Thanks for the great job!

Helen Fong
Helen Fong
6 months ago
Thorough. Supervisor came out and evaluated his employee's work every day. Cleaned up afterwards.

chris sullivan
chris sullivan
7 years ago
Hello I am the Facilities Chair for a small Lutheran Church. Earlier this year we hired Lyon’s Roofing to Seal and Foam our Churches 20 year old roof. We had some bad leaks and the roof was stained in multiple locations on the ceiling below.

Project manager Julie Moore got on the roof, surveyed the condition and submitted and easy to read bid that not only included pictures of the areas they were going to service, but also an easy to read breakdown of the costs.

Of the 4 bids that we received Lyons was the most professional, easy to read, and priced competitively. We chose Lyons for the job.

We even had them return a month later to fix issues we had with 2 modular buildings that had roof leaks for years. Julie got on the roof again and came up with a solution that fixed the problem for only $300/ building. I was impressed.

Over all I am completely satisfied with the professionalism, product, and service that Lyons provided. I would highly recommend them to every one.

Lacee
Lacee
4 years ago
We have not gotten our roof done at this time. However, we are scheduled to have it completed soon. However, Tucson Project Specialist, Dave Hinshaw was great. He was efficient and and professional at our initial meeting and the reason we chose to go with Lyons Roofing; after receiving quotes from tons of other roofing companies. I will update my experience following the roof repair.

Aaron Harris
Aaron Harris
a year ago
We had an emergency with this last storm. We called them the morning after the storm. They got all of our info. Said we were in the queue to be called back. That evening we hadn’t heard anything. Tried to call again. Left a message. The next day. Still nothing. Called them again at 3:30 in the afternoon. Had to give all our info again like we never talked. The guy was not rude or anything but told us that some time next week we would get a call. I have rain water pouring into my attic making my sheet rock fall into my house. This place is a joke. Told the guy on the phone that we would just find someone else. We have already wasted 2 days trying to get this thing fixed.

Charles Renner
Charles Renner
11 months ago
Inspector was very knowledgeable. Repairs were performed by folks with over 13 years' experience. All work was guaranteed for 2 years. Would recommend.

JD James (BAZ)
JD James (BAZ)
3 years ago
From the start, far and away the best and most professional roofing company (of three) that I have contracted over the years. They were always willing to accommodate my particular needs and went above and beyond in many ways. My Sister and I are both very happy with the new roof on our home!

Leon Boyd
Leon Boyd
4 years ago
I'd like to post a 5 star review for Lyons Roofing. I've used this company several times in the past few years and have found them to always be very responsive and professional. During the rain we had this week I had a pesky leak in my garage in an area where they had previously worked. They responded right away and spent several hours tracking it down and repairing it. It turned out the leak had nothing to do with their previous work but, nonetheless they refused to charge me for the repair. Kudos to Jeremey, JT and Matt. Great customer service guys.

Barbara Benson
Barbara Benson
8 months ago
Lyons Roofing did a great job which was timely and very professional, including some touch up paint on the trim.

Richard Trelease
Richard Trelease
6 years ago
Our experience began with a professional and insightful follow-up for Lyons roofing to submit a proposal to do a complete repair of our 40 year-old clay tile roof over our main home and re-roofing of our flat patio roof. The proposal was thorough, carefully throughout, and fully discussed during the proposal visit and final acceptance visit.
The actual roofing job was done by an exceptionally gifted group of three experienced roofers, led by a job foreman who continually exhibited care, thought, and pride in doing the best job possible. This foreman communicated with us, the supervisor, and safety officer regularly, yet consistently exhibited leadership in doing the job properly and much better than the original roof that lasted 40 years with only minor leaks. We have never been more satisfied with a large, important job as this, constantly feeling that we certainly got more than than our money's worth and constantly were great full that we selected Lyons for this job. Plus, we continually were in awe of the roofers expertise and competency. Everything that we expected to be done was done, and even much better than expected. Our 5-star rating covers every aspect of our roofing experience with Lyons roofing.

Sue
Sue
4 years ago
Amazing service. Most well coordinated process I have seen. A series of little teams comes out, each to do their bit. Each is in and out of there in record time because they are focused on what they do. Each team does immaculate job of cleaning up. And the Project Manager is playing an active role in the flow and decisions and keeping me informed. I am SO impressed. And thank you for your compassionate service helping our family coordinate this job in light of struggles from recent loss of homeowner. Service and a heart! I highly recommend.

Ashley B. Wallace
Ashley B. Wallace
3 years ago
If my review of Lyons Roofing reads like a love letter, it should. When you find the best, they deserve your praise.
I came to Lyons by research, after firing our prior Roofer and having an utter mess of a leaking, ponding flat roof with many issues. Lyons was so busy that I had to wait months for them to be able to quote my job and take on my project. It was worth every minute of the wait.
From Katherine in the office, to Ananda in scheduling, to my on site estimator Terry, to my Foreman Jeff and to the hard working crews who completely tore off, rebuilt and refoamed my roof... there are not enough words for your competence, professionalism, constant contact, pride in your company and your jobs and for the care you took of me and my home. Respectful, competent and complete. The job was violent in its tear off, tricky from prior incompetence and nerve wracking. But Lyons always does it right. They have roofed other neighbor's homes as well and everyone raves about them. There are so many reasons they have the incredible reputation they do. I am so grateful to them and love knowing I have a wonderfully sound and solid roof over my head. You couldn't ask for a better roofing company.

Terry Waugh
Terry Waugh
4 years ago
Excellent experience. Roof was installed in a timely manner and all members of Lyons Roofing were polite and very courteous. Clean up was superior. We are very happy to recommend Lyons Roofing.

Lorene Ryerson
Lorene Ryerson
4 years ago
We had damage to our tile roof (tiles torn off) from one of the nasty storms we had last year and Lyons Roofing did the repairs. The young man who came out for the initial inspection, Jeremey, was very knowledgeable and personable. He found another area of concern on our patio roof where the previous roofer had not properly transitioned the tile roof to our patio roof which allowed water to get under the patio rolled roofing and damage the wood underneath. I had never noticed it, but you could see the water damage on the fascia. I was super happy with the completed work. The repair crew was on time and did a great job. I will be calling Lyons Roofing anytime in the future that I need roofing done. Thank you, Rosie On The House, for referring me to Lyons Roofing!

cjaghblb
cjaghblb
6 years ago
Just had Lyons Roofing redo my entire roof including adding a few solar tubes to add light to the windowless hallway and a great team for booth the roofing work and then for the install of the solar tubes. Floyd and Ricky Bobby (the team that did the tubes and actually had to enter my house for the work) did so carefully and were engaging the entire time adding to the level of comfort with the team. Great job and I will certainly use them again/recommend them.

John Grosberg
John Grosberg
6 years ago
I've used Lyons Roofing three times over the last few years. Once to seal coat our foam roof, once to totally replace the foam roof which had been damaged by hail, and another time to replace a tile roof. Each time was a very good experience. The project leaders were responsive to questions and our concerns, and the work was done on schedule and on budget each time. Lyons also came when I called about some minor roof damage caused by tree branches and fixed the problem under warranty. I found the office employees who answer the phone to have very positive attitude and to be eager to help.

M M
M M
3 years ago
After an exhaustive search of roofing companies following the discovery of ceiling leaks from the roof itself, we settled on Lyons. Why? They serviced our area (New River), sales rep was knowledgeable (Thom) and while not the cheapest, they weren't the most expensive either ($16k-$40k). There were a few snags along the way, related to communication and supervision BUT the company did EVERYTHING to make it right. They were responsive & responsible. The actual roofers worked their hearts out, doing their best to be sure we were satisfied as did the project Manager (John). Go with these guys if you can, they charge a fair price and want to do a great job. We didn't get a ride in the helicopter, but hey maybe you will! ;-)

John G.
John G.
a year ago
After considerable time researching and vetting other roofing companies, we chose the Lyons team based on their honesty, knowledge and communication. Another HUGE factor was the the People involved and how they went above and beyond. (Graham, Jeff, crew etc.)

Shirley Dalmeida
Shirley Dalmeida
4 years ago
We had Lyon’s Roofing come out and repair our roof and replace some tiles damaged by recent storm. They even inspected the whole roof for us! From the first phone call to the final repair, The Lyon’s Roofing folks we’re polite, professional and friendly. We recommend Lyon’s Roofing for all of your Roofing needs! They’re great to deal with!

Grant Pearson
Grant Pearson
3 years ago
I just used them for the third time. I had a small leak in my roof and the sales person came out to take a look. He said it was an easy fix and took care of it on the spot. The kicker? No charge. Try getting that service with any other roofing company! Lyons will always have my business.

Sandy & Lee Donnan
Sandy & Lee Donnan
5 years ago
One of the edge tiles had fallen from a high section of the roof onto a lower portion. We called Lyons and they came out within four days. Jeremy was the representative. He found the tile that had fallen off and re-attached it to the roof and replaced one broken tile that had resulted from the edge tile falling onto it.. NO CHARGE! Great service and building great good will. Would not only use their services but would recommend them to anyone.

Lorri Kroon
Lorri Kroon
6 years ago
We are very impressed with Lyons Roofing. The are professional and thorough, from the inspection to the service performed . Floyd and his crew were courteous, professional and completed our complex roofing on time and did a great job ! I highly recommend this company.

Dreamy Draw Professionals .

Martha Triplett
Martha Triplett
2 months ago
Everything went well. Some issues but were resolved quickly.

Sandra Hebert
Sandra Hebert
7 years ago
Thanks to a pre inspection by Lyons during escrow, there were no surprises. The inspector and I were on the roof and I could see what needed to be done. After close and of course a patched leak by the previous owner started to leak again. I was put on their list and within days their men were there to put on a new foam roof. The tile portion was deemed to be fine by the inspector. If or more realistically when I have an issue with the tile portion I will definitely call them. During the foam process all of their employees were professional, kept me informed, 2 new pieces of plywood (flaking, and rotted), and new insulation in that area (insulation saturated with water) were required to do the job properly. The previous owners did a lip stick job with a handyman rather than a qualified roofing company. A slight design flaw was also discovered and corrected while I was renovating the kitchen. I could see a small ray of light. Their project inspector fixed that as well Thank you Lyons, my roof is now sound and water tight and thanks to your pre inspection while in escrow, there were no surprises....I definitely recommend Lyons Roofing.

Mary Davis
Mary Davis
4 years ago
The whole crew from this company seemed highly skilled and aware of their duties in advance. Every one was working in a great coordination and their teamwork got the work done in a fast time. Our wooden roof is now restored completely and we are happy with the way it looks.

Martha Lozano
Martha Lozano
a year ago
Eddie Cortez and his crew exceeded my expectations! All the workers were courteous, very skillful (they knew what they were doing) and worked 10 -12 hour days. I am so relieved to know that I will NOT have any leaks when the summer storms come this year.

Jeremy White
Jeremy White
3 years ago
I am giving 2 stars before overall the roof looks good, however, their customer service is far lacking what it should be. I feel they've become so big, they can no longer give customers the attention needed to provide a good overall experience.

In 2018, our roof like many others got hit with that micro-burst and our insurance told us it's better to just get it replaced than fixed. We ultimately went with Lyons because they were a RosieOnTheHouse recommended contractor.

I'd like to state up front. There was nothing big that went wrong. This negative review is the result of many, many small incidents that built up to an overall bad experience.

Also, due to character limits I cannot go into detail on each, but will just list a quick list of everything they failed to meet good customer service on. Anyone can feel free to contact me directly and I will expand on any bullet point with more details.

Our problems started with getting in touch with them.
• Initial estimate was lost in their spam folder. Multiple times they took days, if not weeks to respond. One time, I had to reach out to them several weeks later for confirmation of start date.

This continued on from the start to finish of project.
• No phone call before they showed up 1st day (I was told there would be a heads up before anyone arrived)
• Project ran several days longer than estimated
• Roofers came at odd hours including 530 am with no warning
• Satellite antennae cable was cut
• Debris left behind after work was done.
• Large stack of unopened boxes left in driveway for days after work was done.
• Roof looked great except 2 parts. Small bubble in one spot and issue with metal stripping along flat wall.
• Project manager showed up for final walkthrough but did not contact me while there.
• No final walk-through with PM.

Even after project ended, we had issues with billing.
• Pre-Lein notice sent to house before actual invoice.
• Invoice sent on a Friday with a deposit on it that we did not make
• Accounting adjusted invoice with no explanation how deposit was put on invoice
• They failed to run the payment for the invoice after asking them twice. (got a temporary spending increase only valid that day)
• Next day, asked why they didn’t run payment. Was given an excuse that didn't make sense.

We asked for these concerns to be escalated to a manager, which more problems occurred
• Manager kept focusing on the 2 parts of the roof we had concerns of, kept ignoring everything else

He eventually came out to look at roof and while out there.
• Stated the small bubble in roof was not there. Said the damage to the metal sheet was normal
• Damaged a shingle with his ladder
• Talked in a very dismissive manner to me during our conversation
• Asked What are you looking for exactly after I finished telling him all my concerns
• Tried to put the whole thing back on me, saying his people complained about me being difficult to get in touch with
• Never once apologized for the overall experience being subpar
• He never followed up since he left

He did agree to send the project manager back out there to look at the metal sheet. He came out on a Friday. The PM came back out the following Thursday, a full week later. Giving praise where it's due, he did correct the issues with the metal sheet while he was there. It looked 100x better than how the actual roofers left it.
I left a review on Facebook that same day (before he showed up). I got a VM from a lady named Pepper. More kudos where it's due, she did apology for the overall experience and asked me to call her to discuss the whole thing.
I returned her call the following Monday and left a VM for her to call back. Have not heard from her since…

So in summary, their quality of work on the actual roof is good. They aren't perfect but no one is.
Their horrible customer service though should make anyone consider other companies. Especially when this place prides itself on customer service. The cost vs how we were treated caused us to never go with them again.

Liliana R
Liliana R
4 years ago
I called Lyons Roofing to repair a leak and they were able to get out here for a free estimate the next day. Dustin was very professional, and friendly. He was able to patch the leak and replace a roof tile same day. Also, explained to my husband how to seal additional small cracks and where they were located. Will definitely be calling them back when it's time to replace our roof. Thank you Dustin!

Ruby Martin
Ruby Martin
7 months ago
Didn't use them. I had another company do the roof repairs because I was told you were booked out till September. I needed the roof repair done sooner.

Justin Caine
Justin Caine
7 years ago
I am a professional remodeler. I have worked with hundreds of different sub contractors on thousands of different jobs. I have come to value and appreciate my great subcontractors more than they will ever know. Having said that Lyon's is my go to roofing company. They have such an organized process, are responsive, do what they say they are going to do, and their quality is excellent. If there is ever an issue (rarely) I can count on them to make it right quickly. They are everything I look for in a great subcontractor. Thanks Lyons - you rock!

Dave OShea
Dave OShea
6 years ago
We hired Lyons Roofing last December to do some roof maintenance for us before we put our home up for sale. They gave us a great price, and got the work done right away. Their crew was on time, and did a great job. The house is now under contract, and the inspector for the buyers had some picky little things he noted on the inspection. Dustin, our salesman, came out and resolved all of the minor issues noted on the inspection - for free.

This is exactly how you treat customers. We are now customers for life, and we have told all of our friends and family about our experience with Lyons. Even our real estate agent has added them to his recommend list.

Thanks Lyons
Dave and Cammie

Larry Schwarzenbach
Larry Schwarzenbach
6 years ago
People make all the difference. From Corey the salesperson, who demonstrated his concern to be sure we got the best roof possible, to Johnny the project manager who insured all was done right, we felt we were in good hands. The crew was terrific. Our neighbors commented to us that the crew was exceptionally professional in the way they approached their work and went about their busines. They all worked the entire day.

Michael Bleeker
Michael Bleeker
5 years ago
Fantastic customer serice. I was very pleased with the quality of the work and the professional team that Lyon's Roofing has working for them. A great local Phoenix company for all your roofing needs.

Kerod Wil
Kerod Wil
9 years ago
I called in today for full roof replacement estimate. Lyons have poor customer service. One lady answered the phone and with out warning another one jumped in. I though was getting help, but the second lady said, the other lady had to leave. I had to provide the same information again to the second lady, which is not convenient to me. The people might do good job or bad, I do not know, but their customer service needs to go through a business environment training.
I do not need to be treated poorly, because I am customer and bringing to them job.

LARRY COOK
LARRY COOK
a year ago
Eddie was outstanding in following up when we ran into a supply problem with obtaining the HOA approved tile. Had his people finish up the job on a weekend rather than waiting around to finish.

Matthew Defer
Matthew Defer
5 years ago
Great company! The workers are awesome, efficient & kind. The project manager was very communicative and made sure we always knew what was going on. They cleaned up effectively after themselves each day. Very respectable company! Not to mention the roof looks amazing! I would recommend this company to everyone.

Kevin Pickering
Kevin Pickering
3 months ago
They saved the day. Took care of some tiles at a market reasonable rate.

Terri Johnson
Terri Johnson
a year ago
I used this same company 21 years ago. They were all about customer service back then & have continued to be even better now. Great quality shingles, great crew. Stayed in touch with me during the whole process.

jon schild
jon schild
5 years ago
I have used Lyons Roofing to replace entire roofs on 3 of my homes now. I have had two houses with shingles and one Home with tile. Two of the properties hey sprayed foam on the flat portions. They are professional and did a great job every time.

Bob Smith
Bob Smith
4 years ago
The final work looks fantastic, they did a nice job with reroofing my house. But I was told before the job began that there would be a contractor walking me through every step of the job, explaining to me what they're doing. I was also told that I would get to go up on the roof with the contractor and have everything explain to me. As it ended up I did not see a contractor until one day after the job was done.

Cass Anawaty
Cass Anawaty
6 years ago
Crew was prompt and professional. Answered all of my questions throughout the process, and explained where the original roofers had made mistakes. Attention to detail was excellent, and the roof tiles were cut with such precision they actually look better than before. Highly recommend.

Jetta Melnick
Jetta Melnick
3 years ago
Extremely happy with the replacement roof. The crew was efficient, cleaned up every night, swept the yard with a magnet to pick up any nails and swept up any dust around. I would highly recommend Lyons roofing.

John Phelps
John Phelps
5 years ago
Lyons does not stand by it's work. The warranty they provide is useless because they do not stand by their work when your roof leaks, and it will. Read the critical reviews on line from customers who have spent thousands of $ only to have roof leak. It happened to all of us. It can happen to you too. Keep looking for a company with integrity.

mike B
mike B
8 years ago
had a roofing estimate to repair a small leak and they tried to get me to pay $4400 to redo half the roof. This company is extremely overpriced and only Katherine is respectable and helpful.

Do yourself a favor and get any other roofing company you will be happy you did.

Also the good reviews are from people with one or at the most 2 Google reviews. My guess is these are store employees reviewing.

Colin Schecker
Colin Schecker
4 years ago
Floyd was out to do my patio and my walk deck. He answered every question I had and was very knowledgeable. After talking to Thomas and Floyd I had 100 percent confidence in Lyons Roofing. They did a phenomenal job and I cannot thank them enough.

Robert Schaefer
Robert Schaefer
3 years ago
I had the entire roof completed and new paper down. Lyons came out and gave me an estimate.THe final invoice was slightly under the estimate. Superior work and crew clean up daily. ver professional in all areas. roof looks great. THanks Lyons

JayRay LLc
JayRay LLc
10 months ago
this was the best team of workers and the best professional company .. Their work was exceptional. I was kept up to date and everyone was concederate and polished...work site was kept very clean during and after work day..great job..great people

Tsunamy Suarez
Tsunamy Suarez
11 months ago
Since March 12 we received the inspection, and since that day we still waiting for the financial estimate. First was because they have the wrong email address, Now they have the right one and we still waiting. It’s like they don’t want your business I don’t know. Very des appointed.

Alan Behr
Alan Behr
7 months ago
I had a small project and they worked me in at a very busy time. Quick and professional and a good value too.

Jene Shaffstall
Jene Shaffstall
10 years ago
Of course you have to wait till the long rains appear to discover that a roof has issues. So yesterday, when they hit, so did the drips. Called Lyon's roofing, Paul, the president of the company came himself to inspect. Very prompt, knowledgeable, traced where the water was coming in from the roof, and we set an appointment for repair. Very pleased with response, as I'm sure they were swamped. Will definitely recommend.

Amy Ryland
Amy Ryland
3 years ago
The crew were such hard workers who were true craftsmen. They were very conscientious about cleaning at the end of each day, showing up reliably and performing a quality job!! We were very pleased and definitely recommend them!

Kent DeGroff
Kent DeGroff
5 years ago
The work was done carefully and professionally. The project manager and roofing personnel were courteous and knowledgeable. The roofers fixed a broken rafter in addition to laying shingles. It's a good company and they stand by their contracts.

Kelly Lonsdale
Kelly Lonsdale
6 years ago
Another great experience with Jeremy from Lyons Roofing. If you're looking for a roofing company I guarantee you won't be disappointed with the great people from Lyons and their professional staff to stand behind the work they do.

Ryan LaFevre
Ryan LaFevre
5 months ago
Roof looks good. Job was actually done before they promised.

Da_Bear
Da_Bear
3 years ago
Totally Awesome, could Not have asked for a Better Company to do my roof. The crew was onsite early and on time everyday. Cleaned up before they left. Even explained what they were doing. The crew was Very Freindly.
John came to check on the progress several times during the 4 days they where here. Overal I amVery Happy, and Cant wait for a Good Monsoon Storm. :-)

Jill “Meowski”
Jill “Meowski”
4 years ago
Great professional people. Always let me know what was going on and when work would be completed. Any time I had a question it was answered quickly. My roof looks wonderful. Great Job Lyons Roofing

Rebecca Kennelly
Rebecca Kennelly
3 years ago
Lyons replaced our roof in 2016 and were quick to respond to requests for repairs in 2018 and 2020. We had one lingering issue that required several phone calls, but I am satisfied overall with their commitment to getting it right.

Nadine Condon
Nadine Condon
6 years ago
Floyd the technician was awesome. Called the day before to reconfirm, was courteous and efficient, emailed me the paperwork I needed. Everyone at Lyons was awesome. Highly recommend!

A Zee
A Zee
3 years ago
Had them bid for a new tile roof for our home. The estimator was nice and said he would have both bids ( 2 different types of material) by the end of the day or next day. 4 days later, no bids. I called on Thursday and he said I’ll get it to you Monday and that he was busy.

Monday comes and I only get one of the bids and it is 40% higher than another top roofer for the exact same material and work! I called and asked why and he reduced the bid by more than $4k. I asked when he would have the second bid for the other material and he said “ tomorrow”. It’s been 2 weeks and I never heard from them again.

If you can’t get attention to buy from them what is it going to be like getting service if something goes wrong. Too big, too busy in my opinion.

Anthony Butler
Anthony Butler
5 years ago
Lyons Roofing was great. They were very professional and prompt. They showed up when they said they would and finished our roof in two days!

Patrick White
Patrick White
3 years ago
Paid $550 for a roof tune up which on the phone would be replacing the missing shingles and fixing the leak on the rolled roofing of my patio. They came and replaced the shingles(look great) but then the guy never asked where the porch cover was leaking so when he said he was done I was like did you guys remember the porch cover. I can show you where it leaked to make sure and the guy said no need it's all sealed up. Then it rained and sure enough its leaking from all the same spots so I called and apparently that is not covered under a roof tune up even though on the phone before the job was started it was said that it will be taken care of. Not very happy with my experience after that.

RoniB Baker
RoniB Baker
6 years ago
We had our courtyard area tile redone. Matt & Max did a super job! They completed the tear off and placed the plywood, underlayment, flashing and battens; loaded the tile on the roof. The second day they came back and laid the tile to finish the roof. We have a 6 color blend and they mixed it up so it looks beautiful! They cleaned up as they went along and were polite and respectful, checking with me as they went along to make sure I was happy with what they were doing.
I couldn't be happier with the way it turned out. Thank you Lyons

marilynn ferree
marilynn ferree
6 years ago
Floyd is fantastic. He communicates everything he's done and shows me exactly the results.
Very professional. So happy with the results! Will recommend him with whole heart. Thanks for great service.

Paul Wright
Paul Wright
4 years ago
My very first experience with Lyons Roofing was excellent as far as being close to on time starting, getting the job done when told it would, and the clean-up was perfect. I recommend Lyons Roofing to anyone reading this!!!

Yuerg Eichmann
Yuerg Eichmann
5 years ago
Called the company a week ago to schedule s small roof repair, stalled to give me an exact date and time just to email me today that due to storm damages they prefer to do work on larger obviously more lucrative jobs. Well done, I own 20 rental properties and manage tens of accounts for clients properties...they will NEVER get another shot

Kathy Lippman
Kathy Lippman
4 years ago
Overall this was a great experience. I was a bit bummed that one of the corners of the fascia was not totally lined up and left about 1/4 or so off. Johnny came back out and repaired and then went above and beyond to prime the bare fascia wood too! The roof is beautiful and everyone was so kind and friendly. I provided water to the roofers and they appreciated that. They were nice too!

Santana Castillo
Santana Castillo
5 years ago
These guys are amazing. I called mad an appointment the came out 5 days later, and they patched my room same day and with in minutes. The technicians were kind and professional. I will deff be using then again in the future thanks Matt Reinhold.

Grandpa R-secret
Grandpa R-secret
4 years ago
Excellent experience. Kept informed. Site cleaned up every day. Looks great. Lots of extra little touches in both the look of the work and in customer service. Can't recommend them highly enough. Extra kudos to project manager, John.

un listed
un listed
5 years ago
Since my roof was replaced l have had nothing but troubles. roof leaked and now shingles coming OFF(they blamed a storm. lol no one else's were touch and if a misty rain did that, clue ... don't use them). The cleanup up was horrible Nails all over and debris.
Think twice before using this company.
Finally got someone out. He said he would do good will repair. lol. now believe it or not shingles on the other side of roof are lifting. still no storms or rain to blame.

NUNYA BZNESS
NUNYA BZNESS
11 years ago
I had 2 roofs done with Lyons. The total $16,003.00. Out of that I had to call to find out when the roof was getting installed on 16th ave. I was told they saw my name, but assumed it was already done since they didn't realize I was having 2 roofs done.

Regardless of what your estimator told you, I was never told I'd get 3 tab ridge shingles to go on my 30yr dimensional shingled roof. To use shingles that are NOT a complete match is downright deceptive. ANY consumer would assume they are getting a like ridge to go with their field shingles.

When Mark came to do the final walk thru, I explained about the ridge. He told me we'll take care of it. I assumed that meant without an additional charge to me, but...nope...that'll be another $180.00 per Craig and Paul. REALLY...after $16,000.00 you wanna dink me for another $180.00 REALLY? Satisfied customer? No, not in a long run.

cc: google reviews

Robert Ketroser
Robert Ketroser
3 years ago
They came when they said they would. They finished on time. I had phone calls and pictures as the project moved along. They were friendly and knowledgeable. I am very happy with the service and workmanship. 5 stars all the way!
Robert and Jane Ketroser

Robbie Morris
Robbie Morris
4 years ago
Everything went as planned. I have spent the last 12 months renovating my home. This was the last step, and surprisingly the only one that didn’t have any unexpected problems. Great company and Great people. Definitely 5 Stars.

mike hamilton
mike hamilton
4 years ago
Very good crews good supervision too. It was a pleasure too see the final project. I would recommend them to my frien ds and neighbors. Got us in early and was completed quickly and done right

Dave Sepanski
Dave Sepanski
3 years ago
Everyone at Lyons was great to work with. From our initial sales call to the final walk through it was a great experience!

Marni Bars
Marni Bars
4 years ago
Lyons Roofing did a very professional job. They kept me informed and kept my yard clean of any and all debris.

Jane Moody
Jane Moody
5 years ago
Very professional company and personnel. Good customer service. Matt did an excellent job, on time, and kept me posted along the way. I would recommend Lyons Roofing.

Barbara Vaughn
Barbara Vaughn
4 years ago
Recommend Lyons Roofing! Very professional, punctual and did a great job repairing our damaged roof from the August 2nd microburst!

Mike Hanosh
Mike Hanosh
6 years ago
As part of a re-roofing project, Floyd Diaz and Bobby LaFrance recently installed a 13 solar tube for light in a very dark and awkward part of our home. Floyd shared his thoughts on placement and was careful to avoid hitting any critical supports or rafters. The end result was a well placed solar tube that solves our lighting issues. The job we completed efficiently with careful attention on cleanliness. Great job!

jeanette Irby
jeanette Irby
5 years ago
Floyd Diaz came out with his crew. Professional, hard working, and friendly! I plan on hiring them again for our next house! Thank you Floyd!

Emily Sims
Emily Sims
7 years ago
I called and in the first 30 seconds decided to call another company. How can you not know anything about the company you work for. I asked how much they charge for an estimate and the lady said she didn't know and in order to tell me she needed my information and if I would be a new customer. I'm sorry but no if you can't answer a simple question then you can not have my business. ZERO STAR REVIEW

Yoshitaka Yamada
Yoshitaka Yamada
4 months ago
I am so happy to use this company..

Jan Antak
Jan Antak
a year ago
Excellent company. Great communication, crews were on time and did a wonderful job.

Paul Bartal
Paul Bartal
5 years ago
All of the staff was professional and there were no surprises during the process. Their price was fair and they finished the job on time. I would definitely recommend them to others.

Ed Mcgettigan
Ed Mcgettigan
7 years ago
Honest and fair. Everyone is nice and professional. Floyd was the repairman - he was polite and a pleasure to work with!

shelley dooley
shelley dooley
a year ago
Roof looks amazing. Quality job and they coordinated with solar company for a smooth process.

South Point
South Point
5 years ago
So far so good. Good price, good employees, quick schedule, good advice...I'll have to wait for the monsoon to judge the actual roof repair.

Danny Encinas
Danny Encinas
5 years ago
Lyons's roofing did an excellent job on my roof. I would recommend them to anyone.

Sandra Gettle
Sandra Gettle
4 years ago
Excellent service - used Lyons previously so knew we could trust them for good work.

lynn cip
lynn cip
a year ago
cost is higher than most but it WILL be done correctly and on time. Very professional.

Chris Mertsch
Chris Mertsch
4 months ago
#59 driver. Truly an A hole driver.

Ralph Schneidewind
Ralph Schneidewind
a year ago
They were very respectful & was concerned about us and our property.

Otto Reemelin
Otto Reemelin
5 years ago
The team at Lyons Roofing does top quality work and left the job site clean.

Old Mildcat
Old Mildcat
5 years ago
Dustin was very helpful in determining what needed to be done, the crew came on time and were very professional and friendly.

Ronald U
Ronald U
a year ago
quick to respond to my questions and requests, professional with care and explanation of specific work, great warranty and explanation of it at the end of the job

E S
E S
a year ago
Very satisfied with the quality of the roof. The workers were very quick and professional.

Whitney Smith
Whitney Smith
a year ago
They did the job and cleaned up at the end of the day I would recommend them.

Denise Robinson
Denise Robinson
3 years ago
Great customer service. NICE roof and efficient! The price was fair and very punctual. MUCH appreciated!!!!!!

Bobbi Brown
Bobbi Brown
a year ago
Very professional, got work done quickly and monitored the job until completion

Anita Slocum
Anita Slocum
a year ago
Everyone was courteous, responsive and did the job quickly and efficiently.

Gary Mellar
Gary Mellar
5 years ago
Excellent work once again I do not use anyone except Lyons for roofing work

Kyle Egbert
Kyle Egbert
4 years ago
Excellent to work with. Customer service went above and beyond. Very happy with the finished product!

We can gt Eherutrtyt y T
We can gt Eherutrtyt y T
3 years ago
Did a43 great job very happy with the results!!! Thanks again for a job well done..

C Faber
C Faber
6 years ago
Lyons Roofing was on time and very professional. Everything was completed as promised!

Jeannette Austin
Jeannette Austin
4 years ago
The workmanship seems good but the roof integrity has not been “tested”- no rainfall yet!!

Linda Caldwell
Linda Caldwell
3 years ago
Had a slight problem, but it was handled immediately and courteously. I would definitely recommend to anyone.

David Suber
David Suber
4 years ago
Excellent service—huge job done in less than 2 weeks—amazed by quality and efficiency of entire operation

Tamara Driscoll
Tamara Driscoll
5 years ago
Jeremy came by and did an outstanding job. Professional. Very much recommended.

William Robertson
William Robertson
a year ago
People and service were great. Did a fantastic job.

James Hughes
James Hughes
4 years ago
The responded quickly. The didn't overcharge and they didn't try to upsell.
Three things I value in service

Barb Vidal
Barb Vidal
4 years ago
They did a very good job. Roof looks great!

Richard Corcilius
Richard Corcilius
4 years ago
Very professional, Up front with the pricing, couldn't be happier with our New Roof, Thanks Lyons

James Smith
James Smith
3 years ago
Great service and friendly staff. If you need a roof this is the company you should use!??????

Marlene Anderson
Marlene Anderson
6 years ago
Work done as scheduled. All employees that I dealt with were very helpful and customer oriented.

Erik Potter
Erik Potter
5 years ago
Great work, very responsive.
Will definitely use them in the future

Bruce Petrauschke
Bruce Petrauschke
a year ago
Excellent service and workmanship, very happy with the work performed.

Gary Volkenant
Gary Volkenant
a year ago
All good. would highly recommend

Katherine Sandvik
Katherine Sandvik
4 years ago
Wonderful job and the crew couldn’t have been nicer!

Pablo Garcia
Pablo Garcia
5 years ago
The best work and group of pros I've worked with in a long time.

Robin Deschapelles
Robin Deschapelles
a year ago
Great customer service and quality work

Adelmo Sarchione
Adelmo Sarchione
4 years ago
WE ARE VERY HAPPY WITH LYONS ROOFING , WE'LL RECOMMEND THEM
WITH NO HESITATION.

Vicki Torres
Vicki Torres
a year ago
Excellent job professional very satisfied thank you.

Jeffrey Hallock
Jeffrey Hallock
5 years ago
Great company Great people Great Service - highly recommend them!

Vaughn Royer
Vaughn Royer
2 years ago
Professional and they live up to their good reputation

Randy Randall
Randy Randall
3 years ago
Hardly any field worker's speak English. Bad with overspray

Jennifer Garcia
Jennifer Garcia
6 years ago
Awesome job on my new roof. Jeanne hetrick

Mike Berguin
Mike Berguin
4 years ago
great experience from the beginning to the end...highly recommend!

Sarah Cole
Sarah Cole
4 years ago
The lack of attention to detail and customer service is to a level that is absurd. AVOID at all cost!

David Vining
David Vining
6 years ago
Outstanding service, on time, friendly and very professional.

Marcia C.
Marcia C.
4 years ago
Excellent professional service and high quality work.

Gerald VanDaele
Gerald VanDaele
4 years ago
Excelent work went out of their way to make thing right.

Edward Delp
Edward Delp
a year ago
What more can I say that I didn't say above!!!

Gary Banfill
Gary Banfill
3 years ago
Great company good pay

Sherri Barnes
Sherri Barnes
3 years ago
Dallas was great to work with.

Amy Dolinky
Amy Dolinky
4 years ago
Best roofing company ever

Miles C
Miles C
3 years ago
Luis is a cool dude

Morissa Marcinka
Morissa Marcinka
3 years ago
Great place to work.

Martial Martinoni
Martial Martinoni
3 years ago
great communication and service

Lori McFadden
Lori McFadden
5 years ago
Amazing customer service!

Eric Sansam
Eric Sansam
3 years ago
Great service

Vection us
Vection us
6 years ago
$$$$$$$$$$$$ SUPER EXPENSIVE $$$$$$$$$$$$$$$$$$
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

These people are out to get YOU with their LIES and MANIPULATION!

Michael Hansen
Michael Hansen
2 days ago
Great team from the salesperson to the project manager down to the crew.

Tony M
Tony M
3 months ago
Lyons roofing has great employees from top to bottom. Every aspect of how this work was done was as good as one could hope for. An exceptional and professional company in every way

julienne jablonski
julienne jablonski
3 weeks ago
Trustworthy, reliable, good hard working. Highly recommend

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