America Roofing

If I could give them zero stars I would. Our builder used them so when the storm hit in July and tiles were damaged I thought they would be the best company to go with since they put them on initially. It took them 5 weeks just to come out, when I called to get an update, a couple months later, they had no record of coming out so They sent someone else, happened to be the same guy and he told me he never turned in his service notes the first time, so that’s why they had no record. I Called two weeks later to confirm that they got the service notes this time and they still couldn’t locate my account and had no idea what I was talking about. Keep in mind I spoke to the same guy, James several times.

My only complaint with this company is that after sending them blueprints of two large projects I needed proposals of and after being told three times that they were interested and would get back to me, they never contacted me with a yes or a no? Would have been professional to at least tell me they were to busy.

Called this company TJ came out a few weeks later for an estimate. He said I would get it in a few days. A month later I had to reach out to him to get the quote. I followed up with a few questions. No response. I guess they don't want my business. Save your time and call a company who cares.

Amazing! Had trouble with other companies so I had America Roofing come out. Fast, professional and got everything taken care of.
Would highly recommend!

I have read the reviews after I called for an estimate, if the negatives were honestly vented because of the inefficiency of america roofing I will call another contractor.

It's been a little scary getting a roofing company that will do EXACTLY what they say they're going to do, and do it at a fair price. I finally found the right folks after 3 attempts with others. These people are solid, and you can trust them to do high quality work, on time.

America roofing worked with my insurance to fix my roof completely. They replaced the front half as wind had torn off a great deal of my shingles. they did an excellent job and took their time cleaning up. I was very pleased with using America Roofing and would be happy to use them again.

This roofing service company did a wonderful job in re-roofing the damaged areas of my house. They spared time for proper inspection and answered my various questions before getting on with the work. The team was thoroughly professional & always reached on time. The clean up done by them was also appreciated.

Cons:
The estimator was 4 hours late.
The paper estimate didn't come until I harassed them for a copy.
The repair was rescheduled twice. (Emergencies kept bumping my appointment even though I was scheduled?)
The repair guys laid in the middle of my driveway while they waited for more parts to be delivered.
There wasn't any communication at all from the business's end. I only found out of the rescheduling, payment options, estimate copies, etc because I called each time. (No proactive measures were taken)
I was talking to my S/O and used the phrase I feel like I'm begging them to take my money & do the work...

Pros:
The price. They came in well under-budget and blew away four other estimates, once by well over a grand.
The repairs were done quickly and efficiently.
Invoice/payment was all online and simple to complete.
Electronic/PDF documents (estimate and receipt) via email.
I assume that the quality is pretty good (there are no more birds on my roof, there aren't any leaks and the plywood looks new).
No dust, debris or mess was left - it was all cleaned up as promised.

Overall:
If you have the time and energy to be your own advocate with this company, I say go for it. If you're out of town or unable to manage the procedural aspect that will be required of you to actually start the process, I'd recommend checking a few other places out.

Two weeks ago I scheduled a roof repair with American Roofing your company. I am beginning to think that was a bad choice. Today was the day someone from your company was to show up between 7AM and 4PM to complete the repairs. I called this morning and spoke to a Ashley in customer service to find out what time the roofer could possibly show up. She said they would be there between 7AM and 4PM. At 2:30 I called back because your hours are from 6AM to PM. All I got was a voice mail. No one returned my call in fact it is after 4PM and NO one has shown up or called. I would call that VERY UNPROFESSIONAL. Especially because I took the day off from work to acommadate their schedule. I would rate your company zero today but there is a space for zero so I guess I must give you a ONE. Hopefully this email rating will be read by other people who like me expected PROFESSIONAL SERVICE AND FOLLOW THROUGH. Oh it's Friday so now I have to wait until Monday to see if anyone from your company actually reads these responses. Good Day

Jeremy came out and assessed the problem quickly and was able to fix the roof. He was on time (even a little early) and took care to ensure good quality work. We will use America Roofing again and recommend them.

America Roofing did an amazing job on our roof! They came out on time and got the job done quickly. They cleaned everything up when they were done (more than they even needed to- my yard looked cleaner when they were done than it did when they started!). Their customer service was great when I called to schedule and pick out the shingle color. I couldn't be more happy with our new roof! I highly recommend America Roofing.

We had a little yellow stain in the ceiling of our room and called America Roofing to come and check it out. Ended up not being a leak from our roof but Ray ended up putting a little extra caulk around some of the pipes on the roof and told us it was likely a drip from our AC. Absolutely loved the honesty, whenever we need to redo our roof or there is another problem, absolutely going to go to America Roofing first.

Noticed a wet spot on bathroom ceiling after storm the previous night.Jay came out and reattached a vent that had been dislodged from strong winds from the day before. He was up on the roof for about 10 minutes and came and told me that would solve the leaking problem. I was amazed because two other companies came and gave me estimates of 700 to 1400 dollars to fix the problem.

Just completed finalization on the entire replacement of our 24 year old tile roof.
Very pleased with their service and quality of work: from the beginning contract bid process by their Project Mgr Charlie Ethington , to the concluding inspection required work from Supt Luis Batres.
Everything was done as scheduled, resulting in a great appearing new roof.
The pricing was competitive among other estimates received.

For the COVID-19, concerns, was able to keep a safe social distance, particularly since the work was done outside.

Would highly recommend America Roofing for anyone considering roof replacement or repairing attention.

Called a bunch of roofing companies and got multiple estimates. By far America Roofing was the most knowledgeable and experienced out of all of them. You can tell that Jason (the guy that came out) was highly experienced in roofing, honest and very upfront about everything. I would highly recommend America Roofing for any roof repairs, roof inspections or new roofing services.

What an honest company! A rarity today. Steve took the time to determine where a leak was really coming from and then what to do about it even though it meant no business for them. Wow! I would recommend them in a heartbeat.
Thanks Steve. You’re top notch in my book.

attempted to charge for work not done.then charged 100.00 dollars for gluing 2 tiles on roof that my son could have done if given the option.this was all done without an estimate or option given . invoice received about 4 months after work done.

Had a house inspection need to get some tiles fixed quickly. I called them explaining my situation they came out as soon as possible and fix the problem probably. Thank you for the professionalism.

Called for roof deck quote early August 2021 someone came out to measure and was told quote would be in 2 days max well I am still waiting to get quote in september.

Banging on my roof at 6:30 a.m. when asked to stop it was bosses orders, talked to boss and he says they won’t be up there till 7:30 a.m. tomarrow. I talk to my landlord he informs me that they weren’t even supposed to be up there till 730.. then after the landlord tells them to get down the work has the nerve to say there’s your hr.. I told his messican ass yo run my hands for talking stupid. mike was just unprofessional, regardless of circumstances.

Received great and friendly service. I had storm damage and they were very quick to come out and give a quote the job was done quickly and with zero issues!

Wasn’t able to help with my roofing problems, but (John) upfront and very knowledgeable and helpful steering in right direction!

Work was done professionally and as promised.
Clean up was good but they should not use blower to blow small bits into grass.

Great work at a fair price, along with a 10-year warranty to boot. I recommend them without hesitation.

America roofing was so professional and came out so quickly to re roof my home the job was great. I would recommend calling America roofing if you need any roof repair

Safe and reliable, completing quality work consistently. That's my experience with America Roofing.

Great company. Did an awesome job. Not to expensive!

The service was great! I will definitely use them again!

Worked with Jason Kill needed a roof repaired he did a great job and even did a follow up after words

They offer financing and do a great job.

Great company!!! Loyal to customers and always do an amazing job!!

Can’t beat anyone else for better roofing work

Does amazing exceptional work in a timely manner.

I still have Never been there.

Great experience

My job

on schedule and match the roof tile perfectly

Its my job and I love it

Great customer service

The guys are great to work with

Terrible access for semi trailers.

I work here

Ok

Great roofing company

(Translated by Google) Bad experience. They recommended it to me but they don't have staff in Spanish.

(Original)
Mala experiencia me lo recomendaron pero no tienen personal en español.

(Translated by Google) America Roofing is a company that does all kinds of Roofing work

(Original)
América Roofing es una compañía que hace todo tipo trabajo Roofing